NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Chrysler Pacifica. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I noticed that my tire was getting flat at my aunt townhouse in nephi Utah. so I took it to the maverick gas station to get a better look at it and investigate the possibility of a leak in it put some air in it and then enough to make it rise and I leaned in close to listen to see if I can hear a leak and I could hear a sound, but I couldn’t locate it and right when I was about to give up and actually move my head away from my tire. My tire exploded, giving me a major concussion to the point where two ambulance services were called. The police were called. I ended up going to the ER that night because I could not remember how to spell my name what day it was and where I was at exactly aka the hospital.
The car runs out of gas when there is gas in it - the fuel system doesn't recognize the fuel. It is a known problem with this vehicle/fuel system (you can google it). It is difficult to add fuel to the car, as a vapor lock is created and causes the stations pump to shut off. I need to hold the nozzle 1/2 way out of the tank and dribble it in for the tank to fill. 1) this allow more gas fumes in the air 2) creates the danger of spilled fuel 3) makes it impossible to gas up the car in states that have the vapor covers. The gas gauge gets to 1/2 a tank, then drops to 0 immediately. Even with monitoring the mileage, the car 'ran out of gas' long before it should have. After being stranded and calling AAA, they brought me 2 gals. I went immediately to the gas station to fill up, and the tank was overfilliing and spilling on the ground after only putting 10 gallons in it (the vehicle has a 23 gal tank) The fuel system has a maufacturers defect, the fix for which should be the responsibility of the manufacturer. I have had my mechanic check it and he cannot figure out the problem other than replacing the whole faulty system. This is the car my teenage daugher drives. It is dangerous for her to be stranded on the side of the road. It is dangerous to have fuel spilling at the gas pump, It is
Transmission completely goes out of gear while driving causing you to roll to a stop unable to move.
THE AIRBAG LIGHT IN THE DASHBOARD BLINKS ONCE IN A WHILE. THIS IS ISSUE STARTED AROUND AUGUST 2019.
NOISE COMING FROM 2008 MODEL YEAR PACIFICA TRANSMISSION IS NOT BEING COVERED UNDER THE LIFETIME POWERTRAIN WARRANTY BECAUSE CHRYSLER SAYS RUSTED ENGINE CRADLE IS TOO FRAGILE FOR THEM TO ACCESS THE TRANSMISSION. AS RUSTED OUT ENGINE CRADLES ARE AN ONGOING DOCUMENTED PROBLEM FOR CHRYSLER PACIFICA MODELS, YET CHRYSLER IS EFFECTIVELY VOIDING MY LIFETIME POWERTRAIN WARRANTY UNLESS I AGREE TO PAY OVER $5000 FOR A NEW ENGINE CRADLE.
THE 2008 CHRYSLER PACIFICA SIMPLY STALLS WHILE IN MOTION. ALL ELECTRICAL SYSTEMS, INCLUDING AIRBAGS, ARE DEAD. THIS HAS HAPPENED AT HIGHWAY SPEEDS, WHILE STOPPED, AND WHILE ACCELERATING. IT HAS HAPPENED DURING VERY COLD TEMPERATURES (BELOW 0), HIGH TEMPERATURES (ABOVE 90) AND OTHER TEMPERATURES IN BETWEEN. A VERY LOUD KNOCKING NOISE HAPPENED A FEW WEEKS AGO AND HAS GOTTEN WORSE. I'VE BEEN LOOKING AROUND TO SEE IF ANYONE ELSE HAS HAD THIS PROBLEM AND HAVE FOUND OUT THAT THEY HAVE. THIS IS A VERY BAD SAFETY ISSUE THAT CHRYSLER NEEDS TO TAKE CARE OF WITHOUT ANY EXPENSE FROM THE CONSUMERS. THIS ARE FINANCES BEING TAKING FROM MY FAMILY THAT NEED NOT TO HAPPEN.
TL* THE CONTACT OWNS A 2008 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE WAS RUSTED AND COULD SOON FRACTURE. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER, DODGE, JEEP (124 NORTH POINT BLVD, BALTIMORE, MD 21224, (410) 288-3100), BUT WAS NOT YET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 123,000.
WHILE DRIVING 40MPH THE HOOD FLEW OPEN AND SMASHED INTO THE WINDSHIELD, BLOCKED MY VIEW WHILE DRIVING & NEARLY CAUSED A FATAL CRASH. THIS IS THE SECOND TIME THIS HAS HAPPENED THOUGH THE FIRST TIME, IT STAYED LATCHED JUST ENOUGH THAT THE HOOD JUST VIBRATED & RATTLED GIVING ME ENOUGH TIME TO PULL OVER ON THE HIGHWAY, OPEN IT & SLAM IT SHUT AGAIN. I'M NOW TERRIFIED TO DRIVE THE CAR FOR FEAR IT WILL HAPPEN AGAIN AND CAUSE SERIOUS INJURIES OR A FATALITY. CHRYSLER SHOULD BE FORCED TO RECALL ALL THEIR VEHICLES AND REPLACE THE HOOD LATCH. MY CAR WAS IN MINT CONDITION AND WILL NOW COST THOUSANDS TO REPAIR. THERE WERE NO WARNINGS LIGHTS OR INFO DISPLAYED ON THE DASH INDICATING THE HOOD WASN'T LATCHED SO NO WAY OF KNOWING THERE WAS A POTENTIAL (SERIOUS) PROBLEM. IT'S SHOCKING THERE'S NO SENSOR THAT TELLS YOU IT'S OPEN/UNLATCHED LIKE THERE IS WHEN A DOOR ISN'T CLOSED PROPERLY.
FRONT CROSS-MEMBER CONNECTING THE SIDE FRAME RAILS IS RUSTING THROUGH DUE TO WATER DRAINING FROM A/C EVAPORATOR. THIS WAS FOUND AT ANNUAL SAFETY INSPECTION AT THE DEALER WHILE UP ON RACK.
ENGINE CRADLE UNDER CAR HAS RUSTED TO THE POINT THE VEHICLE IS NO LONGER SAFE TO DRIVE.
2008 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO BROKEN TPMS SENSOR VALVE STEM. *LD *JS
VEHICLE REPAIR REFUSED BY AAA MECHANIC BECAUSE OF EXTENSIVE FRAME ROT, NOISES AS FRAME FLEXES WHILE BEING DRIVEN.
FUEL GAUGE SHOWS INACCURATE READING. I FILLED THE TANK HALFWAY AND AFTER DRIVING FOR 30 MINUTES OR SO THE GAUGE DROPS TO AN 1/8 TANK WHILE DRIVING. AFTER I SHUT IT OFF FOR A FEW MINUTES IT WILL GO BACK UP SOMETIMES HIGHER SOMETIMES LOWER. IT'S HAPPENING MORE FREQUENTLY. I HAVE SMALL CHILDREN AND WOULD HATE FOR IT TO LEAVE MY WIFE AND CHILDREN STRANDED IN THE MIDDLE OF NOWHERE.
ABS WARNING LIGHT COMES ON AND THEN VEHICLE SHUTS-DOWN WHILE DRIVING CAUSING STEERING TO BE LOST ETC. OWNERS MANUAL MENTIONS THIS AS NORMAL HABIT AND YOU MUST PUT VEHICLE IN PARK AND WAIT A FEW MINUTES TO RESTART. THIS IS DANGEROUS WHILE DRIVING TO HAVE VEHICLE JUST STOP OPERATIONS.
THE GEARSHIFT STICKS IN PARK POSITION AND DOES NOT RELEASE. UPON INVESTIGATION THERE IS A SMALL PLASTIC LEVER WITH A SPRING ATTACHED TO IT THAT HAS BECOME BROKEN. UPON REVIEW THIS HAS OCCURRED THE NUMBER OF TIMES WITH THE CHRYSLER VEHICLE.
MY 2008 4.0L LIMITED HAS HAD THE BATTERY REPLACED FIVE TIMES & CURRENTLY NEEDS A SIXTH REPLACEMENT (SO (7) BAD BATTERIES INCL THE ONE THE CAR CAME WITH). THE 1ST WENT BAD AROUND 20K MILES & NONE HAS LASTED MORE THAN 25K MILES. CAR HAS ALSO HAD A PERSISTENT 'HARD TO START' CONDITION FOR YEARS & (5) DIFF DEALERS HAVE BEEN UNABLE TO DIAGNOSE THE ROOT CAUSE OF THE BATTERIES GOING BAD OR THE HARD TO START CONDITION. I'VE OPENED (2) CHRYSLER CASES IN THE PAST 21 MOS.; THE 1ST WHEN THE CURRENT BATTERY WAS JUST 3 MOS OLD & AGAIN DURING THE 24 MO. PART WARRANTY. CHRYSLER HAS REFUSED TO INVESTIGATE & ADDRESS THE PROBLEM NOR PAY FOR BATTERY REPLCMTS. DEALERS WILL NOT HONOR THE 24 MO. PART WARRANTY SIMPLE BECAUSE IT PASSES THE CHARGE TEST, DESPITE VISIBLE EVIDENCE OF A BULGE & BATTERY ACID LEAKING ALL OVER THE BATTERY TRAY, TERMINALS & CABLE. THIS IS A SERIOUS SAFETY CONCERN GIVEN THE VEHICLE HAS SHUT DOWN AT A HIGH RATE OF SPEED (3) TIMES NEARLY RESULTING IN SERIOUS CRASHES. THE NHTSA SHOULD TAKE ACTION GIVEN THE # OF REPORTS OF STALLING/SHUT ON THIS VEHICLE.
WE HAVE REPLACED THE MOTOR MOUNTS AROUND 50,000, WE REPLACED THE ENGINE AT 66,000, AND I WAS DRIVING IT TODAY AND MY STEERING LOCKED UP ON ME. WE HAVE ISSUES WITH THE LIGHTS, AND JUST HAD THE TIMING CHAIN AND WATER PUMP REPLACED. I RECENTLY JUST PUT AROUND $6,000. ALL ISSUES HAPPENED WHILE THE CAR WAS IN MOTION ON A CITY STREET.
MOTOR MOUNTS & CRADLE ROT ARE KNOWN PERVASIVE ISSUES WITH 2008 PACIFICAS (& OTHER YEARS). THERE IS NO INSPECTION OR MAINTENANCE REQUIRED PER THE MAINT. BOOKLET NOR SHOWN ANYWHERE SO DEALERS NEVER INSPECT THEM THEREBY LEAVING UNSUSPECTING OWNERS/DRIVERS IN A POTENTIALLY DANGEROUS CRASH SITUATION. MY BAD MOTOR MOUNTS WEREN'T NOTICED UNTIL 101K MILES & COST $1,200 TO REPLACE. THE DEALER STATED IT WAS A SERIOUS SAFETY ISSUE AT THAT POINT SO A MANDATORY REPAIR. IN JUST 12 SHORT MONTHS, THEY REQUIRED REPLACEMENT AGAIN. I NOW HAVE NO CONFIDENCE IN THE SAFETY OF THE MOTOR MOUNTS AFTER HAVING HAD (3) SETS IN 116K MILES (ORIGINAL + 2 REPLCMTS).
2008 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO FAILED SUB FRAME. *LD *JS
THE ENGINE WOULD NOT START. BATTERY AND CONNECTIONS WERE CHECKED. THE STARTER MOTOR AND SOLENOID ASSEMBLY WAS REPLACED. THE STARTER ATTEMPTS TO ENGAGE BUT WILL NOT TURN THE ENGINE. AFTER RESEARCH I FOUND CHRYSLER HAS OFFERED A RECALL FOR SEVERAL 2008/09 MODEL CARS AND VANS FOR DEFECTIVE IGNITION SWITCHES. THE SAFETY HAZARD IS GREAT IF THE ELECTRICAL PORTION WOULD FAIL WHILE THE CAR WAS IN MOTION.
BODY FRAME ON PASSENGER SIDE FRONT OF VEHICLE IS ROTTED AND CHYSLER WILL NOT DO ANYTHING ABOUT IT AND WILL NOT PAY FOR REPAIR TO FRAME OF CAR. ENGINE CRADLE ROT.
TL* THE CONTACT OWNS A 2008 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE VEHICLE NEEDED A NEW CIRCUIT BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
ANY TIME I WASH MY CAR, SOMEHOW I THINK WATER GOES IN TO THE SENSORS. AFTER THE CARWASH IF I TRY TO START IT, THE LIGHT FLICKER ON AND OFF AND IT REFUSES TO START. EVEN WHEN IT RAINS, THE WATER MAKES ITS WAY INTO THE SENSORS AND IT DOES NOT START. IT MAKES NOISE LIKE WHEN THERE ARE ELECTRIC SHOCKS. THERE HAS BEEN OCCASIONS IN WHICH IT DOES NOT DETECT THE KEY AND DOES NOT START.
ENGINE STALLS AT ANY GIVEN TIME. THERE IS NO ENGINE LIGHT FOR A PROBLEM, THERE IS NO ERROR CODE. CAN'T STEER, HAVE TO RESTART CAR, AND REV TO GET IT STARTED.
MY CAR WILL UNEXPECTEDLY STALL OUT WHILE DRIVING THUS CREATING A SERIOUS SAFETY HAZARD. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST 8 MONTHS. I HAVE HAD A LOCAL CHRYSLER DEALERSHIP CHECK AND THEY THINK IT'S THE PCM OR FUEL PUMP AS HAD BEEN REPORTED IN OTHER MODEL YEARS. THEY RESET THE PCM BUT THIS DID NOT REPAIR THE PROBLEM. CHRYSLER HAS RECALLED OTHER MODELS FROM 2004 AND 2006 FOR THIS ISSUE BUT WILL NOT AKNOWLEDGE RESPONSIBILITY FOR THE 2008 MODEL. THE CAR IS CURRENTLY BEING USED IN BRUSSELS, BELGIUM AS I AM WORKING FOR THE DEPARTMENT OF DEFENSE THERE. I CONTACTED THE EUROPE CHRYSLER CUSTOMER CARE BUT THE REPRESENTATIVE SAID SHE HAD NO KNOWLEDGE OF ANY RELEVANT RECALLS PAST OR PRESENT. I HAVE SENT AN EMAIL TO THEM (COPY TO NHTSA) AGAIN REQUESTING FINANCIAL COVERAGE FOR THE NECESSARY REPAIRS AND I AWAIT THEIR RESPONSE. WHAT ARE MY OPTIONS NOW?
SHIFTER STUCK IN PARK SHIFT SOLENOID RECALLED 2005-2007 ALSO I HAVE REPLACED EVER RECALL ON MY 2008 PACIFICA THAT WAS IN 2005-2007 RECALLS THEY NEED TO INCLUDE 2008 ON ALL RECALLS. SOME DANGEROUS.
WHILE DRIVING, SOMETIMES WITHOUT WARNING, THE CAR LOSES POWER(ENGINE SHUTS OFF) THE RADIO, HEATER/AC STILL WORK BUT NO POWER FROM THE ENGINE. SOMETIMES THE WHEEL AND BRAKES LOCK UP AND I CAN BARELY GET IT OFF THE ROAD. OTHER TIMES, I CAN POP IT INTO NEUTRAL WHILE DRIVING AND RESTART IT. IT'S VERY SCARY AND I HAVE 3 KIDS IN THE CAR WITH ME DAILY. IT HAPPENS AT RANDOM TIMES, WHETHER I JUST PULL OUT OR HAVE DRIVEN SEVERAL MILES. IT HAS HAPPENED DRIVING SLOW AND AT FASTER SPEEDS. IT HAS BEEN LOOKED AT BY A CERTIFIED CHRYSLER DEALER. THEY DROVE IT UNTIL IT HAPPENED TO THEM AND DON'T KNOW WHAT IS CAUSING IT. THIS HAPPENS AT LEAST ONCE, SOMETIMES TWICE EVERYDAY. *TR
ENGINE CRADLE ROT. NEED TO REPLACE AT A COST OVER $2000.
TL* THE CONTACT OWNS A 2008 CHRYSLER PACIFICA. WHILE OPERATING THE VEHICLE WITH THE FUEL TANK HALF FULL, THE FUEL GAUGE INDICATOR SUDDENLY DECREASED TO EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 76,000.
I JUST PURCHASED MY 08 PACIFICA ON 2-10-16. TODAY AS I WAS DRIVING THE ELECTRICAL SYSTEM STARTED TO MALFUNCTION. FIRST IT STARTED WITH THE HEATER NOT WORKING TO THE CAR STALLING IN THE MIDDLE OF THE HIGHWAY. I HAVE FIVE KIDS SO FOR ME TO BE STRANDED ON A BUSY HIGHWAY WITH CHILDREN IS VERY SCARY. 1 WK AGO WHEELS DIAGNOSED TO BENT ALLOYS AND O2 SENSOR IS JACKED UP TOO. RUST IS ALSO PRESENT IM JUST WORRIED ABOUT SAFETY.
MOTOR MOUNTS RUSTED OUT & NEEDED TO BE REPLACED (100K MILES) EVEN THOUGH THESE DO NOT REQUIRE ANY TYPE OF MAINTENANCE ACCORDING TO THE MAINTENANCE SCHEDULE & BOOK. FURTHERMORE, I HAVE A LIFETIME POWERTRAIN WARRANTY BUT THE DEALER & CORPORATE BOTH STATE THIS REPAIR IS NOT COVERED. EVEN THOUGH I HAD A 100K MILE EXTENDED WARRANTY AND A LIFETIME POWERTRAIN WARRANTY AND HAVE RELIGIOUSLY SERVICED MY CAR AT CHRYSLER DEALERSHIPS, I WAS STUCK PAYING $1,000 TO REPLACE THEM. DEALER STATED THIS IS A SERIOUS SAFETY ISSUE SO I HAD NO CHOICE. NHTSA SHOULD INSIST CHRYSLER REPAIR OR REIMBURSE OWNERS AS THIS IS A PERVASIVE ISSUE WITH THE PACIFICAS DUE TO A DESIGN FLAW (AC DRIPS ON MOTOR MOUNTS WHICH CAUSES THEM TO RUST OUT).
MY PACIFICA STALLED AND LOST POWER WHILE DRIVING. I WAS SO SCARED. I HAVE KIDS AND THIS IS VERY UNSAFE. I WAS ABLE TO COAST TO A STOP SAFELY BUT IF THERE WAS A CAR IN FRONT OF ME I WOULD HAVE HIT IT...THIS IS A RECURRENT ISSUE WITH THIS VEHICLE. I SEE COMPLAINTS ALL THE TIME AND I AM NOW ADDED TO THE LIST. I'M SO WORRIED FOR ANYONE WHO OWNS THIS VEHICLE. THIS CAR NEEDS TO BE RECALLED BECAUSE PEOPLE PAY THEIR HARD EARNED MONEY FOR A SAFE RELIABLE VEHICLE... IF SOMETHING HAPPENS TO ANYONE CHRYSLER WILL HAVE TO ANSWER FOR IT...
TEMPORARY LOSS OF POWER STEERING WHEN GOING THROUGH A PUDDLE OR ANY MASS OF WATER ON THE ROAD. DUE TO RAIN, WAS TAKING CHILDREN TO THE BUS STOP. GRAVEL DRIVEWAY HAD A FEW SMALL PUDDLES (NOT EVEN ANKLE DEEP). LOST POWER STEERING. THIS HAS HAPPENED PREVIOUSLY, BUT IT WAS A RATHER LARGE PUDDLE AT AN INTERSECTION - THAT TOOK UP THE ENTIRE TURN LANE.
I AM HAVING TROUBLE STARTING MY 08 PACIFIC. I GET A MESSAGE THAT SAYS "INVALID KEY & FOB" AND THEN CAR DIES WHEN TRYING TO START MY VEHICLE WITH THE ORIGINAL KEY. AS A TEMPORARY SOLUTION, I FOUND A SEQUENCE ONLINE (CHRYSLER'S FORUM) TO GET THE VEHICLE TO STARTED AND STAY RUNNING BUT THAT IS VERY ANNOYING. I'M THE ORIGINAL OWNER AND I SHOULD NOT HAVE TO DEAL WITH THIS ISSUE. AFTER RESEARCHING ONLINE, I LEARNED THAT THIS HAS BEEN A RECURRING ISSUE WITH THIS VEHICLE FOR MULTIPLE YEAR GROUPS. UNTIL NOW, I WOULD HAVE EXPECTED CHRYSLER TO ADDRESS THIS ISSUE LONG AGO. THIS IS A SERIOUS SAFETY CONCERN FOR THIS TYPE OF FAMILY VEHICLE BECAUSE IN ORDER TO GET THE VEHICLE STARTED, DURING EXTREME HOT OR COLD TEMPERATURES, CHILDREN ARE IN THE CAR WHILE YOU HAVE TO ALL WAIT UNTIL THE SYSTEM RE-ASSOCIATES ITSELF WITH THE KEY AND THIS TAKE 3-5 MINUTES; THIS IS WITH THE ORIGINAL KEY I MAY ADD. THIS IS ABSOLUTELY RIDICULOUS AND AS A CONSUMER/ORIGINAL OWNER I SHOULD NOT BE LEFT TO FOOT THE BILL FOR ANY REPAIRS ON THIS MALFUNCTION THAT IS WIDE SPREAD. I HOPE THAT THIS IS TAKEN SERIOUS BECAUSE AS I ACTIVE DUTY SERVICE MEMBER, I SHOULD NOT HAVE TO ACCEPT BEING IGNORED.
TOOK CAR IN FOR REGULAR MAINTENANCE AND SERVICE MANAGER SHOWED ME THAT THE SUBFRAME/ENGINE CRADLE WAS SEVERELY RUSTED ESPECIALLY IN THE CENTER AND PASSENGER SIDE. THE CAR ONLY HAS 76,500 MILES AND IS REGULARLY SERVICED, WASHED AND MAINTAINED. NOW IT'S DANGEROUS TO DRIVE. I HAVE A MAX CARE CHRYSLER EXTENDED WARRANTY AND IT'S NOT A COVERED COMPONENT. I CALLED CHRYSLER AND THEY WILL DO NOTHING. THIS APPEARS TO BE A PROBLEM WITH ALL MODEL YEAR PACIFICA'S, YET THEY ONLY WARRANTY A VERY SMALL NUMBER BUILT IN 2004-2005.
WHILE TRYING TO REPLACE MY MUFFLER ON MY 2008 CHRYSLER PACIFICA, THE SHOP COULD NOT LOCATE REPLACEMENT PARTS. I TOOK IT TO SEVERAL SHOPS WITH THE SAME RESULT. AT THE LAST SHOP I WAS SHOWN AN ISSUE WITH THE SUB-FRAME RUSTING OUT. SO, I DECIDED TO TAKE IT TO CHRYSLER DEALERSHIP AND THEY FOUND THE SAME ISSUES WITH THE SUB-FRAME AND INFORMED ME THAT CHRYSLER WOULD NOT REPAIR. NOW, I AM GOING TO BE OUT OF $4000.00 TO REPAIR THE SUB-FRAME AND $1,200.00 TO REPLACE THE MUFFLER SYSTEM. I DID SOME RESEARCH AND DISCOVERED THE RUSTING OF THE SUB-FRAME IS A SYSTEMIC ISSUE ON 2004 - 2008 PACIFICA'S IN SALT BELT AREAS. MY DEEP CONCERN IS THAT IT IS NOT WIDELY KNOWN AND MY ENGINE COULD HAVE FALLEN OUT DURING OPERATION.
WHILE TRYING TO REPLACE MY MUFFLER ON MY 2008 CHRYSLER PACIFICA, THE SHOP COULD NOT LOCATE REPLACEMENT PARTS. I TOOK IT TO SEVERAL SHOPS WITH THE SAME RESULT. AT THE LAST SHOP I WAS SHOWN AN ISSUE WITH THE SUB-FRAME RUSTING OUT. SO, I DECIDED TO TAKE IT TO A CHRYSLER DEALERSHIP AND THEY FOUND THE SAME ISSUES WITH THE SUB-FRAME AND INFORMED ME THAT CHRYSLER WOULD NOT REPAIR. NOW, I AM GOING TO BE OUT OF $4000.00 TO REPAIR THE SUB-FRAME AND $1,200.00 TO REPLACE THE MUFFLER SYSTEM. I DID SOME RESEARCH AND DISCOVERED THE RUSTING OF THE SUB-FRAME IS A SYSTEMIC ISSUE ON 2004 - 2008 PACIFICA'S IN SALT BELT AREAS. MY DEEP CONCERN IS THAT IT IS NOT WIDELY KNOWN AND MY ENGINE COULD HAVE FALLEN OUT DURING OPERATION.
I BOUGHT THIS CAR FROM THE ORIGINAL OWNER IN 2009 WITH 38K MILES ON IT. SINCE THEN, I HAVE HAD TO REPLACE THE ENGINE MOUNT THREE TIMES! RECENTLY , THE CAR HAS BEEN OVERHEATING WHILE DRIVING WITH SMOKE COMING FROM UNDER THE HOOD. AT FIRST, I HAD SOME HOSES REPLACED. THE MECHANIC HAS NOW ADVISED THAT IT NEEDS A RADIATOR REPLACEMENT. I HAVE CALLED AROUND AND DEALERSHIPS SAY THAT IT IS HARD TO GET TO THE RADIATOR ON THIS CAR DUE TO ITS DESIGN, SO THE COST IS $1600. AT THIS POINT, I AM AFRAID TO DRIVE THE CAR. I HAVE READ THROUGH THESE COMPLAINTS AND CHRYSLER HAS KNOWN ABOUT THE ENGINE MOUNT PROBLEMS WITH THIS CAR SINCE AT LEAST 2011, AND STILL NO RECALL! SEVERAL OTHER PEOPLE HAVE ALSO EXPERIENCED THE OVERHEATING ISSUE. I AM BAFFLED BECAUSE CHRYSLER HAS JUST BROUGHT OUT A NEW VERSION OF THIS CAR FOR 2016, WITHOUT ADDRESSING ANY OF THE KNOWN PROBLEMS WITH THE ORIGINAL VERSION OF THE CAR!
ACCELERATED ENGINE FRAME CORROSION: THE FRONT SUB-FRAME(ENGINE SUPPORT CRADLE) IS CORRODED SO BADLY, THE POWERTRAIN CREATES EXCESSIVE ENGINE VIBRATION, INCORRECT SHIFTING, VEHICLE FLEX, AND EXCESSIVE ENGINE TRAVEL. THE VEHICLE IS NO LONGER SAFE FOR HIGHWAY USE. IN ADDITION TO STEERING AND SUSPENSION RELATED SAFETY LIABILITY, THE ENGINE/POWERTRAIN IS KNOWN TO 'DROP' OUT OF THE VEHICLE AT ANY TIME WHILE VEHICLE IS IN MOTION. IF THIS SHOULD OCCUR AT HIGHWAY SPEED, THERE WOULD BE A TOTAL LOSS OF VEHICLE CONTROL AND IT IS VERY LIKELY THAT SERIOUS OR FATAL INJURIES COULD ENSUE. THIS IS A KNOWN ISSUE AFFECTING ALL YEARS/PACKAGES OF VEHICLE MANUFACTURE FOR THE CHRYSLER PACIFICA, REGARDLESS OF ACTUAL DATE OF PRODUCTION. A SINGLE PRIOR RECALL ADDRESSING THE ISSUE WAS INITIATED IN 2010 FOR A VERY NARROW SELECTED PRODUCTION DATE RANGE(02/23/14 ' 03/31/04) WELL AFTER THE VEHICLE LEFT PRODUCTION(2008). THIS AFFLICTED SUBFRAME PART WAS NOT ALTERED DURING MANUFACTURE TO CORRECT THE ISSUE/DEFECT DURING ITS PRODUCTION RUN. CHRYSLER EMPLOYEES ACKNOWLEDGE THE CORROSION PREVENTION PROCESS/COATINGS USED WERE NOT SUFFICIENT TO PREVENT ACCELERATED CORROSION OF THE ASSEMBLY. CHRYSLER WILL REFUSE TO ADDRESS THOSE SERIOUSLY AFFECTED. ONCE THE ISSUE WAS FOUND (IN MY CASE ONE YEAR AGO), THE VEHICLE WAS TAKEN TO A DEALER REPRESENTATIVE. WHILE THE DEALER WANTS TO RESOLVE THE CONCERN FOR THE CONSUMER, THE CORPORATE DIRECTIVE DECLINES THE REPAIR AS NOT REQUIRED. OF NOTE: THIS IS UNRELATED TO STANDARD RUST CORROSION ISSUES ASSOCIATED WITH TYPICAL AUTOMOBILE AGING. MY VEHICLE ALWAYS BEEN GARAGED AND HAS MINIMAL CORROSION ISSUES ANYWHERE ELSE ON THE VEHICLE. DOCUMENTED EXAMPLES OF ISSUE: HTTP://WWW.CHRYSLERPROBLEMS.COM/TRENDS/CRADLE-ROT/ HTTP://WWW.THEINDYCHANNEL.COM/NEWS/CALL-6-INVESTIGATORS/CHRYSLER-CORROSION-CAR-OWNERS-WANT-ANSWERS-ON-CORROSION-PROBLEM
TL* THE CONTACT OWNS A 2008 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ESP AND TRACTION CONTROL SENSOR LIGHTS WOULD SUDDENLY ILLUMINATE BEFORE THE VEHICLE WOULD SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ALSO, THE CONTACT INDICATED THAT WHILE OPERATING THE VEHICLE THE HEAD LIGHTS WOULD SUDDENLY SHUT OFF. THE LIGHT BULBS WERE REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A COMPUTER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
TWICE NOW, THE VEHICLE ACCELERATED WHILE ON CRUISE CONTROL UP TO OVER 95 MPH. I APPLIED THE BRAKES WHICH SLOWED DOWN A LITTLE BIT, BUT THE ENGINE CONTINUED TO REV AND ACCELERATE WHEN I TOOK MY FOOT OFF THE BRAKE PEDAL. IN BOTH INCIDENTS, I HAD TO SHUT OFF THE CAR TO GET IT TO STOP ACCELERATING. THERE WAS A LOT OF TRAFFIC AT THE TIME, AND I HAD TO STEER ONTO THE SHOULDER WITH NO POWER STEERING. THE 2ND TIME THIS HAPPENED, I NOTICED THE GAS PEDAL WAS STUCK EVEN WHEN THE ENGINE WAS OFF AND HAD TO BE PRESSED ON A COUPLE OF TIMES BEFORE IT WOULD RELEASE. I AM VERY CONCERNED THAT THIS WILL HAPPEN AGAIN AND CAUSE A SERIOUS ACCIDENT. I AM PLANNING ON TAKING THE VEHICLE IN TO GET THIS FIXED SOON. I DON'T SEE ANY RECALLS AND THOUGHT I SHOULD LOG A COMPLAINT HERE IN CASE IT HELPS SAVES OTHER'S LIVES AS WELL. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE EGR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGR AND MOTOR MOUNTS WITH THE HYDRAULIC UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
CAR KEPT STALLING AND THEN WOULD NOT START. THE LIGHTS AND ALARMS WENT OFF AND ON WITHOUT ANY REASON. HAD IT FLATBEDDED TO THE SHOP - GOOD THING WE WEREN'T ABLE TO DRIVE IT. THE MECHANIC SAID THAT THE IGNITION UNIT BROKE. THIS WOULD HAVE BEEN A SERIOUS SITUATION IF IT HAPPENED WHILE ON THE HIGHWAY...THE IGNITION WAS REPLACED, WITH A USED IGNITION SO WE ARE VERY WORRIED. ODD LIGHTS KICK ON, THE TRANSMISSION/ENGINE JUMPS FOR REASON. IT MAY BE THE AWD IS FAILING TOO. MILEAGE WAS AROUND 80,000 AT THE TIME AND USE OF THE VEHICLE HAS BEEN NORMAL WITH NO TOWING OR OTHER HEAVY USE. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. ALSO, THE ESP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN NEUTRAL AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER (JUNCTION AUTO IN CHARDON, OHIO, 440-285-5700) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
WHILE THE VEHICLE WAS IN MOTION TOWARDS AN INTERSECTION, IT LOST POWER. I HAD TO SWITCH OFF ALL ACCESSORIES, SHIFTED GEAR TO PARK AND RE-STARTED THE ENGINE. YESTERDAY NIGHT, THE VEHICLE STOPPED IN MOTION BY A TOLL GATE, A TRUCK WAS BEHIND ME AND FORTUNATELY, BY THE TOLL GATE, EVERYONE SLOWED DOWN. THESE ARE SERIOUS ISSUES THAT CHRYSLER NEED TO ACT ON.NO ONE SHOULD HAVE TO SUFFER ANY MORE LOSS(ES) BEFORE CHRYSLER ACTS. *TR
I TOOK MY CAR TO A TIRE SHOP TO REPLACE A FLAT TIRE I HAD ON THE CAR. UPON FIXING THE FLAT TIRE, THE SHOP NOTICE THAT THE K-FRAME OF MY CAR WAS ROTTING AWAY. THEY RECOMMENDED I GET IT FIX AS SOON AS POSSIBLE BECAUSE THEY SAW IT AS BEING UNSAFE TO DRIVE. I THEN TOOK MY CAR TO THE CHRSYLER DEALERSHIP IN NORWOOD, WHERE THEY INSPECTED THE CAR. AFTER INSPECTING THE CAR, THEY TOO SAID THAT THE CAR WASN'T SAFE TO DRIVE AND THAT I DID NEED TO GET IT FIXED. AT FIRST, THEY TOLD ME THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT THE RECALL THAT THEY HAD ON ROTTEN K-FRAMES DID NOT APPLY TO MY CAR. THE CHRSYLER DEALERSHIP AND ITS HEADQUARTERS WANTED NOTHING TO DO WITH THE CAR AT FIRST. AFTER CALLING AROUND AND BEING VERY PERSISTENT WITH TRYING TO FIND SOMEONE TO TAKE OWNERSHIP OF WHAT WAS GOING ON WITH MY CAR I CONTACTED THE ATTORNEY GENERAL'S OFFICE. THE CLOSEST I GOT TO SOMEONE TAKING OWNERSHIP OF MY CAR WAS THAT THE DEALERSHIP SAID THAT I WOULD HAVE TO PAY A $500 DEDUCTIBLE FOR MY CAR TO BE FIXED BUT WHILE THEY WERE FIXING THE CAR AND TAKING OUT THE ENGINE, I WOULD HAVE TO PAY FOR ANY PARTS THAT HAD BEEN DAMAGED IN THE PROCESS AND ON TOP OF THAT, I WOULD ALSO HAVE TO PAY FOR A RENT A CAR WHILE MY CAR WOULD BE BEING FIXED. RIGHT NOW I HAVE NO WAY OF GETTING AROUND. I HAVE AN 81 YEAR-OLD SISTER THAT I TAKE CARE OF AS WELL WHO IS LEGALLY BLIND. THE SAD PART ABOUT THIS WHOLE THING IS THAT IF I NEVER GOT THAT FLAT TIRE, MY FAMILY AND I WOULD STILL BE DRIVING AROUND IN AN UNSAFE AND WHO KNOWS WHAT COULD HAVE HAPPENED BY NOW AND I THINK THAT THERE ARE A LOT OF PEOPLE OUT HERE WHO ARE HAVING THE SAME PROBLEM AND JUST DON'T KNOW. PLEASE HELP US! *TR
ENGINE CRADLE IS EXTREMELY RUSTED FOR THE YEAR AND MILEAGE OF THE CAR. WOULD NOT PASS STATE INSPECTION LAST WEEK. PASSENGER SIDE AND MID SECTION OF ENGINE CRADLE RUSTED ENOUGH THAT YOU COULD PUT YOUR FINGERS THRU IT. READIN ONLINE THIS SEEMS TO BE A MAJOR PROBLEM WITH THESE CARS. THIS APPEARS TO BE THE ONLY RUST ON THE VEHICLE. *TR
WHEN DRIVING THE CAR ON STREETS THE CAR WILL JUST SHUT DOWN. NO STEERING POWER ,BRAKES IS SO HARD AND NO SYSTEM!!! IT ALWAYS SEEM TO HAPPEN AS I'M GOING AROUND A CORNER OR A CURB .TODAY 8/18/2015 REALLY UPSET ME, BECAUSE IT SHUT OFF AS I TURNED A CURB AND I ALMOST SLAMMED INTO A FIRE HYDRANT. STARTING THE CAR UP I HAVE TO PUT IT IN NEUTRAL .20% OF THE TIME THE CAR WILL START IN DRIVE 80% IN NEUTRAL . WE HAVE TOOK IT TO DEALERSHIPS CHRYSLER AND DRIVETIME AND NO ANSWERS . WHAT'S SO SICK ABOUT IT IS THE CAR IS ALMOST PAYED OFF..I LOVE THE CAR,BUT I AM SURELY NOT READY TO LOOSE MY LIFE OR MY 4CHILDREN AND WIFE IN THIS CAR,BUT WHAT CAN YOU DO WHEN YOU CAN'T AFFORD TO BUY ANOTHER .WE COULD TRADE IT ,BUT I WOULD NEVER WANT TO HURT ANOTHER FAMILY!!!
ENGINE STALLS WHILE DRIVING. *TR
IT SEEMS I AM NOT ALONE, MY 2008 PACIFICA OCCASIONALLY LOSES POWER, THE ELECTRICAL SYSTEM SHUTS OFF, THEN QUICKLY TURNS BACK ON. THIS HAS HAPPENED FOR THE PAST 6 MONTHS, NO MECHANICS CAN FIND A PROBLEM BECAUSE WHEN THE ENGINE SHUTS OFF IT CLEARS THE CAR COMPUTER. IT IS HAPPENING MORE FREQUENTLY NOW. COULD THIS BE AN IGNITION SWITCH ISSUE LIKE THE CHEVY? *TR
Data synced from NHTSA on May 4, 2026