2018 Chrysler Pacifica Complaint Log

Vehicle stops in the middle off traffic. Engine will start but car will not move. Numerous warning lights appear such as:vehicle not in park (it is in park), rear brake assist unavailable, shift to P then desired gear, service electronic stability control, park brake temporarily unavailable. The vehicle accelerator pedal can be floured and the RPM is only 1500. After tow trick delivers me home, the vehicle will miraculously drive unimpeded for days and weeks until the very same thing happens. Repair facilities have said they can find nothing wrong/cannot duplicate.

Vehicle caught on fire under the engine on the passenger side. It was contained within the engine compartment. I smelled smoke and thought it was from outside. Not seeing any haze outside I check my vehicle indications and all were normal. When I stopped to wait to make a left turn that’s when I saw the smoke and pulled over. Police and fire put out the flames. The car is currently in the shop being repaired and nobody can tell me why it happened but they are repairing it. I’m concerned for the safety of my family.

While driving the steering locks up and a message comes on that says power steering unavailable. It does not happen every time but lately it has been more frequent. This prevents me from steering and I have to try to pull off the road to shut the vehicle off and restart it. It is difficult to steer on a curve when your steering is locked up. This has happened at various speeds.

I have owned van for 1 year and taken it into the shop 6 times for blown head gasket, leaking coolant, over heating due to leaking coolant, and now it needs a new ignition coil and spark plug due to coolant leaking. Check engine light pops on every time and the van notifies me that the engine is over heating. Must pull over on the side of the road to let car cool down. Problem has been confirmed, taken to car dealer at every instance. After issue has been taken to dealer and "fixed" check engine light returns after 4-6 weeks, every time. Paperwork can be provided on request.

When applying pressure to brake short, the pedal pushes up and back at driver forcing vehicle not to stop. Research shows this is a common problem with this minivan's brake booster. Parts backordered for months.

2018 Chrysler Pacifica stalled while making a turn in an intersection. Dash message said something like put in park and hit stop/start and the D on the shifter was flashing

This vehicle comes equipped with Stow N Go middle seats. It is a useful feature for sure. However, upon placing one of the seats back into its locked position, the headrest would no longer stay locked in its upright position. Upon taking the headrest apart to try to fix the issue, I found a very cheap plastic mechanism inside that had snapped. This very flimsy plastic piece is very much liable to fail in an accident, and cause the headrest to flop forward and not provide the support required.

On numerous occasions the van has lost brake function. I can slowly be coming to a stop and press brakes all the way to the floor and I'm still coasting. So dangerous and scary. There is a hissing sound LIKE as If air pressure is building up in the brake line which is pushing against my foot is on the brake pedal, allowing the vehicle to move slowly when it should be stopped. As a mom of 3, I feel very unsafe I took it to the dealership and 2 other people and no one can't find what is wrong. I feel very unsafe.

The upper control arms bushings needed replaced due to a popping noise from the wheel any time I turned. You then could feel the pop under your feet when you turn. We got them fixed, but now it has started popping again just 2 weeks later. There is now a rattling/clanging noise coming from the feet area when you hit a bump. It’s pretty loud at times and you can feel vibrating in the steering wheel. I feel very unsafe with my two children being in the car and traveling around town. The auto start stop battery has also been replaced many times. It keeps going out and will make my car turn off while driving at times.

Transmission doesn’t shift properly. Highway going normal speeds, switch lanes and when pushing gas peddle, it instead slipped and decreased speeds almost causing an accident. Dealership says nothing is wrong. Eco start stop illuminated and front collision warning light also on.

Chrysler Infotainment screen on dash reboots or freezes during vehicle operation. This inhibits the use of the backup camera which is displayed on the Infotainment dash monitor. Infotainment system also controls bluetooth hands free phone, climate controls, radio and rear seat entertainment system. My inability to use the backup camera has created a risk to my children's safety when moving the car in parking lots or driveways, and is in violation of NHTSA's rear camera laws enacted in 2018. Chrysler has offered $0 assistance. I was charged for a "software reboot" attempt and was told the entire unit needed replaced at a cost of $589.oo + tax at the dealership.

CHRYSLER PACIFICA 2018 PROBLEMS TO START START BUTTON TURNS ON AFTER POWERING VAN SOME TIMES AND TAKES A FEW SECONDS AND BRAKE LIGHT TURN OFF SO THE VAN WONT SWITCH GEARS ALL HAZARD LIGHTS STAY ON I HAVE REPLACED THE TWO BATTERYS TWO TIMES AND DOESNT HELP WTH IN THE LAST YEAR IN A HALF VERY CONCERN WORRY HAVE SMALL CHILDREN

We purchased the vehicle new from an out-of-state dealership (Ewald Chrysler Jeep Dodge LLC in Franklin, WI) in November 2019. Since that purchase, we have suffered four (4) failure events in which the vehicle completely loses power while driving, having experienced the first failure event just 10 months after purchase at approximately 15,000 miles. In each instance, the vehicle will, without warning and while in motion, power off and cease to move under its own power, illuminate a check engine light (CEL), and display a ‘Shift to P to Start’ message on the console. In every instance, the complete loss of driveability has required immediate and urgent action to move our vehicle out of lanes of travel and onto the shoulder. In all but one instance, the vehicle fails to restart without significant intervention (e.g., towing to the dealership) and has left our family stranded. To facilitate repairs, we have shared CEL event logging, a video, and photos with the below-listed dealerships. To date, the dealership states that they are unsure as to the cause of the failures and can not find any obvious issue requiring repair beyond the P0C0E code that is stored in the vehicle's ECM. Our vehicle has been in for repair on the following dates for this recurrent failure: August 3, 2020 (15,900 mi): died while driving, serviced at Larry Miller Chrysler Jeep Avondale August 7, 2020 (15,978 mi): died while driving, serviced at Chapman Dodge Chrysler Jeep June 30, 2021 (33,863): died while driving, serviced at Chapman Dodge Chrysler Jeep July 3, 2021 (34,300): died while driving, serviced at Chapman Dodge Chrysler Jeep

We are travelling on the freeway and suddenly the electronic stability control kept on flashing. This just happened two days ago and until now we have this message in the car. Also about a year ago we are driving on the freeway and suddenly the car stopped and could not start. This problem kept on happening.

The left ball joint (front lower control arm) became squeakier and squeakier until the mechanic said it should be replaced or risk it failing while I drive which could leave me unable to steer/control the car. The mechanic said the dealer ought to cover it since they recalled some of this model year for this same issue on the right side but not all of them. The dealer would not cover replacement.

Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened . No mater what I tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast Ohio Right now I am 200 miles from home on a Sunday . And hope a local dealer has the part This van has been a disappointment to say the least.

I was driving about 45MPH, slowed up to a green traffic light, turned right and accelerated. The car lost power for about 5 seconds, then came back on after I had pulled to the side. We brought it in for service, but Chrysler could not duplicate or diagnose the issue. Then, twice, my wife was stopped at a stop sign or traffic light. She got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time. After her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds. Again, Chrysler was unable to diagnose and repair the problem.

The first thing I would like to address is the shutdown system eco feature has shutdown out of nowhere. An A indicator light is on dash, along with my check engine light. In addition, when I turn the vehicle on the RPM go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door won’t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.

After stopping at a stop sign, I turned right to go with traffic, It seemed as though the transmission quit responding at all for several seconds. Fortunately, I was turning to the right. Scary.

I WAS STOPPED AT LIGHT GOING STRAIGHT AND WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE GAS PEDAL BUT THE VAN WOULDN'T MOVE AS IT HAD STALLED OUT. THE SHIFT KNOB WAS STUCK ON DRIVE WHICH STARTED BLINKING AND THE START/STOP WARNING LIGHT CAME ON. I TURNED THE VEHICLE OFF AND TRIED TO RESTART IT BUT IT STILL FAILED TO MOVE. I TRIED TO RESTART IT A SECOND TIME AND THIS TIME IT DID START TO MOVE. EXTREMELY INCONVENIENT AND UNSAFE WHEN STUCK IN THE MIDDLE OF AN INTERSECTION. ALSO HAVE HAD ISSUES WITH THE LEFT PASSENGER REAR DOOR CONTINOUSLY OPENING BACK UP AFTER TRYING TO CLOSE IT. NOTHING IS IN THE WAY OF THE DOOR WHICH I HAD CONFIRMED MULTIPLE TIMES SO I'M NOT SURE IF SOMETHING IS WRONG WITH THE SENSOR OR IF IT'S PART OF THE ELECTRICAL SYSTEM FAILING.

DRIVER SIDE DOOR CONSTANTLY OPENS. I HIT THE BUTTON TO CLOSE AND IT OPENS RIGHT BACK UP. MY DAUGHTERS CAR SEAT IS RIGHT THERE, SO WHEN I GO TO PUT HER IN HER CAR SEAT SAY WHILE IT'S RAINING OR SNOWING AND I HIT IT TO CLOSE TO WALK AWAY, BAM IT'S RIGHT BACK OPEN. IT NEVER STAYS SHUT. IT TAKES ME 5 TIMES TO FINALLY SHUT MY DOOR. THIS HAPPENS ALL THE TIME. ANYTIME THE VAN IS RUNNING OR OFF IT DOES THIS.

Sliding door shuts, beeps and reopens. we have to hit the button 3-5 times before it shuts. Back up camera flashes blue and does not work. Aux battery keeps going dead and the auto start stop quits working. I just had to spend 1000 to fix all the issues. after seeing other comments this seems to be quite a problem with a lot of these vans.

MULTIPLE TIMES WHILE STATIONARY WHEN STARTING THE CAR, THE PUSH BUTTON STARTER WILL FAIL TO START THE ENGINE. UPON SECOND ATTEMPT TO START THE CAR THE STARTER HAS A PROLONGED SERIES OF CRANKS AND FINALLY STARTS. THE CONCERN IS THIS HAS HAPPENED MULTIPLE TIMES AFTER JUST PURCHASING THE CAR. THIS COULD BE A SAFETY ISSUE IF IT HAPPENS WHILE DRIVING, AND ENGINE SHUTS OFF, OR COULD STRAND US WITHOUT THE THE ABILITY TO START THE CAR.

CAR STOPS FINE AT FIRST BUT IF YOU ARE STOPPED LONG ENOUGH THE BRAKE PEDAL WILL PUSH TOWARDS YOU AND THE CAR WILL BEGIN TO ROLL EVEN WHEN PRESSING HARD ON PEDAL. THIS IS ACCOMPANIED BY A HISSING NOISE. I HAVE TO PLACE THE VEHICLE IN PARK TO STOP. THIS PROBLEM DOESN'T HAPPEN EVERY TIME BUT HAS HAPPENED ABOUT 5 TIMES IN THE LAST 30 DAYS.

INTERMITTENT STOPPING OF REAR AC/HEATING UNIT.

1. The battery for the auto start/stop system has been dead (since a week after my warranty expired). The Start/Stop warning light has been on ever since. 2. The side sliding doors on both sides are temperamental. It takes a few tries to make them stay closed. 3. The button on the outside front door handle no longer functions when I push it to lock the doors. I can lock from the FOB or from the inside of the car.

MY VAN COMPLETELY SHUT DOWN WHILE DRIVING WITH MY 2 KIDS IN THE CAR AND WOULD NOT START BACK UP. IT WAS NOT FROM THE AUTO START/STOP FEATURE. THE RADIO INTERIOR LIGHTS EVERYTHING SHUT OFF. IT WOULD NOT EVEN ALLOW ME TO GET IT IN N TO PUSH IT. IT WAS VERY SCARY BECAUSE I WAS IN THE MIDDLE OF A HIGHWAY WITH MY CHILDREN. IT IS NOT MY BATTERY, ALTERNATOR, OR STARTER BECAUSE I'VE HAD THEM TESTED. AFTER SPEAKING TO MULTIPLE PEOPLE AND READING ON THE CHRYSLER FORUMS THIS SEEMS TO BE A COMMON ISSUE. IF THIS ISSUE PERSISTS I WILL BE TRADING IT IN FOR A DIFFERENT MAKE AND MODEL. BUMMED BECAUSE I ABSOLUTELY LOVE THIS VAN.

Check engine light p0305 misfire cylinder 5. Found head gasket leaking coolant into cylinder.

CAR LOOSES POWER AND THEN JOLTS FROM THE BACKEND. IT FEELS LIKE WE HAVE BEEN REAR ENDED. CAR SHUT OFF AT A STOP. HAD TO RESTART. ALL THESE HAVE HAVE HAPPENED OVER 5 TIMES AND WE HAVE ONLY OWNED THE CAR FOR 3 MONTHS. SCARED TO DRIVE THE VEHICLE.

DURING LONG AND SHORT DRIVES VEHICLE RANDOMLY LOCKS THE POWER STEERING. DRIVER THEN HAS TO MANUALLY MANEUVER VEHICLE, WHICH BECAME DIFFICULT FOR DRIVER. HAPPENED MULTIPLE TIMES ON THE INTERSTATE, HAD TO PULL OFF AND THEN STEERING WOULD UNLOCK AND POWER STEERING WOULD COME BACK. FEW MILES IT WOULD DO IT AGAIN.

WHEN TRYING TO ACCELERATE SOMETIME VEHICLE LOSES ALL POWER FOR A BOUT 30 SECONDS BEFORE POWER KICKS IN. IF PULLING OUT ON TO THE ROADWAY, IT CAN BE A VERY SERIOUS SAFETY MATTER. SOMETIMES WHEN PROBLEM IS HAPPENING, VEHICLE WILL SHIFT HARD WHEN POWER KICKS IN(FEELS LIKE YOU HAVE BEEN REAR-ENDED). HAVE HAD THREE DIFFERENT CHRYSLER MECHANICS DRIVE VEHICLE ALL SAYING THEY COULD NOT DUPLICATE PROBLEM AND IS PERFORMING AS IT WAS DESIGNED TO PREFORM. I AM AT THE POINT OF BEING AFRAID OF DRIVING THE VEHICLE, AFRAID I COULD BE IN A SERIOUS ACCIDENT.

I WAS DRIVING STRAIGHT AT 40MPH. THE ENGINE TURNED OFF, BUT ELECTRICAL MAINTAINED. AFTER A COUPLE HUNDRED FEET THE ENGINE CAME BACK ON. WITHOUT PUSHING ON THE GAS THE ENGINE ACCELERATED THE CAR OVER A SHORT DISTANCE, BREAK WAS INPUTTED AND FULL CONTROL WAS RESTORED TO THE PHYSICAL. WE TOOK THE VEHICLE TO THE DEALER, BUT NOTHING WAS DONE AS THEY COULDN'T REPLICATE THE ISSUE. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL ISSUES.

THE VAN WAS RUNNING AND I WAS STOPPED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT. A WARNING MESSAGE POPPED UP ON THE DASH--SOMETHING ABOUT THE START/STOP SYSTEM. I RELEASED MY FOOT FROM THE BRAKE SO AS TO CONTINUE THROUGH THE INTERSECTION. INTERIOR AND EXTERIOR LIGHTS REMAINED ON HOWEVER THE VEHICLE WOULD NOT MOVE. I COULD NOT TURN THE SHIFT KNOB OUT OF DRIVE, EVEN AFTER SEVERAL ATTEMPTS. DEPRESSING THE GAS PEDAL HAS NO EFFECT. AT SOME POINT I MAY HAVE PRESSED THE BRAKE AND THEN TURNED THE SHIFT KNOB BACK TO PARK. I WAS THEN ABLE TO RESTART THE VEHICLE AND GET OUT OF THE INTERSECTION. I WAS ABLE TO DRIVE HOME AFTER BUT THE EXPERIENCE WAS DANGEROUS AND FRIGHTENING.

WHILE I AM AT A QUICK STOP - STOP SIGN, ROTARY, LIGHT, INTERSECTION - MY VEHICLE WILL SHUT OFF WITHOUT WARNING, CAUSING ME TO HAVE TO PUT THE CAR INTO PARK, RESTART, AND PUT THE CAR BACK INTO DRIVE BEFORE I AM ABLE TO CONTINUE IN MOTION. THIS CAUSES ME TO STALL FOR 30 SECONDS - 1 MINUTE WITH TRAFFIC PILING UP BEHIND ME.

THE ENGINE WOULD NOT TURN, THERE WAS NO WARNING SIGN OF CHECK ENGINE FOR THAT DAY AND FOR BEING A CERTIFIED PRE-USED VEHICLE THERE SHOULD BE WARRANTY FOR ELECTRICAL AND THE TRANSMISSION.

THE VEHICLE STALLED IN THE MIDDLE OF A CITY INTERSECTION. I WAS AT A FULL STOP AT A STOPLIGHT, THEN WHEN THE LIGHT TURNED GREEN, I PROCEEDED FORWARD INTO THE INTERSECTION. AFTER PULLING INTO THE INTERSECTION, THE VAN STALLED. I HAD TO PUT THE VEHICLE INTO "P" PARK AND THEN RESTART THE VEHICLE. OUR FAMILY WAS IN THE VEHICLE AND HAD A NEAR MISS WITH ONCOMING TRAFFIC.

I'M ON MY 3RD RADIO FOR THE 2018 PACIFICA THAT I BOUGHT NEW LESS THAN 2 YEARS AGO AND THE RADIO WAS NOT ACTIVATED WHEN IT WAS INSTALLED ON 1/8/21 THEREFORE NO EMERGENCY SERVICES WILL WORK. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES WITHOUT REPLY. I HAVE CONTACTED MY UCONNECT CASE MANAGER SIX TIMES BY EMAIL AND LEFT A VOICEMAIL. I HAVE CONTACTED THE CORPORATE WEBPAGE AND WAS DIRECTED BACK TO MY CASE MANAGER. GUARDIAN SERVICES CLAIM THE RADIO IS NOT ASSOCIATED WITH MY VIN SO THERE IS NOTHING THEY CAN DO. IN ADDITION TO THE 911 BASIC EMERGENCY SERVICES, I PAID $250 IN MARCH FOR THE ENHANCED GUARDIAN SERVICES, HOWEVER SINCE THE INITIAL RADIO FAILURE IN JULY, THOSE SERVICES HAVE NOT WORKED FOR ANY LENGTH OF TIME. NO ONE WILL TAKE RESPONSIBILITY FOR THIS ISSUE. IF A CELL PHONE PROVIDER HAS TO OVERNIGHT A PHONE DUE TO LIABILITY IN AN EMERGENCY, SHOULDN'T A VEHICLE MANUFACTURER DO SOMETHING?

RADIO TURNS OFF AND REBOOTS ITSELF IN THE MIDDLE OF MUSIC, MOVIE, NAVIGATION, ETC.

HAD A WHEEL ALIGNMENT IT STILL PULLING TO THE SIDE .I DO THINK IT THE CONTROL ARM LOWER ARM,TRAIN AXLE ASSEMBLY AXLE SHAFT. RADIO DOESN'T WORK CORRECT OR WITH BLUETOOTH. IF I GET A CALL IT WON'T GO BACK TO PLAYING THE RADIO OR BLUETOOTH. NEED TO TURN OFF CAR FOR AWHILE AND START AGAIN! BACK CAMERA SOMETIMES BLACKOUT.

WHILE I WAS DRIVING DOWN THE ROAD, WITH MY CHILDREN IN THE CAR, MY POWER STEERING SUDDENLY WENT OUT. IT SAID, "POWER STEERING UNAVAILABLE" ON THE DASHBOARD. THANK GOD THERE WAS NOT A CAR WAITING TO TURN ON THE ROAD I TURNED ONTO BECAUSE I PROBABLY WOULD HAVE CRASHED INTO THEM. IT TOOK ALL MY MIGHT TO TURN THE CAR ONTO THE NEIGHBORHOOD STREET. ALSO SOMETIMES THE SLIDING DOORS TO THE VAN PICK AND CHOOSE WHEN THEY WANT TO OPEN.

THE POWER STEERING IS GOING IN AND OUT, BOTH WITH WARNING LIGHT AND LOSS OF POWER STEERING. THIS HAS HAPPENED AT VARIOUS SPEEDS AND CONDITIONS AND IS VERY DANGEROUS, NOT ONLY WHEN STEERING GOES OUT, BUT WITH THE SUDDENNESS OF IT COMING BACK ON. IT CAN DO IT SEVERAL TIMES IN JUST A FEW MINUTES OF DRIVING AND WORRIES ME ABOUT TRANSPORTING MY CHILDREN, BUT THIS IS OUR ONLY VEHICLE.

ON DRIVER SIDE TIRE I HEAR A POPPING OR GRINDING SOUND WHEN I TURN AND SOUNDS LIKE MY BALL JOINT POPPING

AUTO START AND STOP

NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN ON AND OFF VAN STARTED AGAIN AND THE CAR BEHIND US WAS TRAVELING REGULAR SPEED LUCKILY SWERVED AND MISSED UP AND THIS HAPPENED A FEW MORE TIME DURING THE PERIOD FROM OWING THIS VEHICLE TILL NOW. (LESS THAN A YEAR) TOTAL OF 6 OR MORE TIMES ALL THE EVENTS THAT HAVE HAPPENED THE VAN WAS IN MOTION COMING TO A STOP THEN STATIONARY AT A STOPLIGHT.

MY 2018 CHRYSLER PACIFICA CONTINUES TO STALL WHILE THE CAR IS IN MOTION ON THE STREET. THE LAST TWO OCCURRENCES HAPPENED WHEN THE CAR WAS MOVING AT 25MPH OR HIGHER WITH MY FOOT ON THE GAS PEDAL. THIS PROBLEM OCCURRED PRIOR TO THE FCA V53 RECALL BEING ISSUED, AND HAS PERSISTED EVEN AFTER TAKING THE CAR IN TO BE FIXED UNDER THE RECALL. IT SEEMS TO HAPPEN MOST OFTEN IN THE FIRST 15 MINUTES OF OPERATING THE CAR, AND ESPECIALLY IF I HAVE GONE ABOVE 30 MILES AN HOUR AND THEN DECELERATE (LIKE APPROACHING A LIGHT). THE CAR WILL LURCH, SHUT OFF, ALL THE INDICATOR LIGHTS WILL COME ON, AND THEN 'START/STOP REQUIRED' WILL APPEAR ON THE DASHBOARD. THE CAR ALWAYS SHUTS OFF WHILE IN THE "DRIVE" POSITION. SOMETIMES I AM ABLE TO REMEDY THE STALLING QUICKLY, AND SOMETIMES IT TAKES MORE THAN THREE TRIES. ONE OR MORE FUNCTIONS OF THE VEHICLE IS ALWAYS "UNAVAILABLE" AFTER THIS OCCURS. THE SUDDEN STOPPING HAS ALWAYS BEEN TERRIFYING AND UNEXPECTED. ON THE LAST TWO OCCASIONS (WITHIN A WEEK OF ONE ANOTHER), I HAVE COME VERY CLOSE TO BEING REAR-ENDED WITH THREE BABIES IN THE BACK SEAT OF MY CAR. I HAVE TRIED REACHING OUT TO CHRYSLER CUSTOMER SERVICE TO NO AVAIL. THE REPS HAVE STATED THAT I MUST RETURN THE CAR TO THE DEALERSHIP WHERE THE V53 RECALL WAS PERFORMED BUT THAT DEALERSHIP HAS GONE OUT OF BUSINESS AND I AM LEFT WITHOUT A REMEDY. I AM ALSO CONCERNED THAT CHRYSLER IS WELL AWARE OF THIS PROBLEM PERSISTING EVEN AFTER THE RECALL AND HAS NOT REMEDIED THE SITUATION. I AM TERRIFIED THAT A VERY BAD ACCIDENT WILL OCCUR DUE TO THIS PROBLEM THAT CHRYSLER CONTINUES TO IGNORE.

WHILE DRIVING, MY SON, WHO WAS SEATED IN THE PASSENGER SIDE OF THE THIRD ROW, NOTICED THAT HIS CUPHOLDER AREA WAS EXTREMELY HOT. I PULLED OVER AND CONFIRMED. WE DROVE ON AND I TOLD HIM TO CHECK. IT STAYED VERY HOT FOR THE DURATION OF THE DRIVE. AT THE FIRST VISIT THE DEALER SAID THAT THEY ADDED INSULATION BETWEEN THE INTERIOR PANELS AND THE COOLANT LINES IN THE AREA, THOUGH AS AN ENGINEER I UNDERSTOOD THAT SAID INSULATION WOULD DO NOTHING IF IT WERE SQUEEZED TIGHTLY BETWEEN THE PANEL AND THE PIPE. WE NOTICED NO CHANGE AND REPORTED THE PROBLEM TO CHRYSLER, WHO REFUNDED THE VISIT BUT TOOK NO FURTHER ACTION. A REPEAT VISIT TO THE DEALER HAD THEM SAYING THERE WAS LESS THAN FIVE DEGREES DIFFERENCE BETWEEN THE HOT SPOT AND THE SURROUNDING AREA. I USED MY INFRARED THERMOMETER TO PROVE THAT THE SECTION OF THE INTERIOR PANEL IS OVER 130 DEGREES WHEREAS THE SURROUNDING PANEL IS ABOUT 65. YOU CAN SEE THIS IN THE VIDEO I LINK TO BELOW. THIS IS A SAFETY ISSUE, AS SECOND DEGREE BURNS CAN RESULT FROM TEMPERATURES THAT HIGH, AND IT COULD START A FIRE. REPEATED ATTEMPTS TO CONTACT CHRYSLER WERE IGNORED. HTTPS://YOUTU.BE/GTBECZ5CHTG

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND MOVED OFF OF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH AN AUXILIARY BATTERY FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.

GPS not working. It shows that I am in the Pacific Ocean when I am in the mid west

THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.