Chrysler · Pacifica · 2018
12
Recalls
779
Complaints
5/5
Safety Rating
The 2018 Chrysler Pacifica has 12 recalls and 779 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: engine (165 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
11.6% rollover risk in single-vehicle crash
Safety Features
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy Status
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Remedy Status
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Remedy Status
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Remedy Status
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Remedy Status
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Status
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Remedy Status
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Remedy Status
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy Status
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Status
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy Status
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Remedy Status
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
As I am driving a warning pops up on the dash and says “ power steering unavailable service required “ while that shows up the steering wheel locks up. It goes away abruptly but it causes me to over turn.
The steering gets stuck trying to return wheel to center after going around a curve or slight turn. It usually happens at 10/11 and 1/2 o'clock positions. It gets stuck and then i have to either slow down and turn the wheel again a little farther, then try to turn it back to center to get it unstuck. This has been replicated by an independent service center. This has been going on for the past 6-7 months. Prior to this, the only thing that was noticed was when reversing and turning at the same time the wheel would shake like something was loose. if on a gravel road it can sometimes feel like the steering is shaky or loose and like there isn't full control. I took this to an independent service center for repair and they explained my whole power steering gear assembly would need to be replaced.
The back seat stow and go on passenger side closes randomly on while child is sitting in the seat. We are using a booster seat, so when it hits the booster seat it can't close any farther on the child. I had it looked at by a mechanic which said it would cost 1500 to repair. We have had to pull over and luckily have been able to get it to reverse. The seat also will try to stow when I open the side door on the passenger side. This is a huge safety concern to me as death can and has occurred in the past months.
The van has just approx 55000 miles. While driving on highway, it suddenly lost power and from 60mph it came down to 20 miles in a matter of few seconds after few violent jerks. I was lucky that no vehicle was behind me. After that I pulled a side and then again started. It kept jerking and loosing power. Very carefully I got it to a mechanic. They are checking but they say looks like transmission issues. Engine light also came on. This happened few months ago however it was not this bad and my mechanic looked and he could not find anything. That problem went away after that incident. Kindly advise what to do in this situation. Chrysler Pacifica 2018 This van has lots of problems in other crucial area also like air fender switch, oil hose and cover that went bad as they are made of plastic. Then the trans mounts broke. It costed me dearly. Please Advice what to do? Best regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Head gasket and engine failure at 61,000 miles.
Vehicle experienced intermittent and sudden loss of power steering assist while driving. Steering becomes extremely heavy without warning, creating a risk of loss of control. This is the same symptom addressed by Recall V53 (Power Steering Assist Loss). The recall was previously marked as completed, but the defect has returned, indicating an ineffective recall remedy. Issue occurs during normal driving and is reproducible. Chrysler claims safety recalls have a warranty and will not repair or reinspect it.
While traveling 350 miles from my home with my family of five, the vehicle experienced a sudden 'Loss of Motive Power' event. The dashboard displayed the message: 'Stop Safely - Vehicle Will Shut Off Soon.' I lost the ability to accelerate and had to navigate to the shoulder in high-speed traffic. The vehicle is currently inoperable and the 12V battery has since died because the Power Inverter Module (PIM) has stopped maintaining system voltage. This vehicle had Recall 03A (NHTSA 23V-010) performed on July 7, 2023, and the more recent Recall Y40 update performed on March 11, 2026. Despite having the 'latest software remedy' installed less than 30 days ago, the vehicle suffered the exact safety failure the recalls were meant to address. This proves that the software-only remedy is insufficient to prevent the hardware failure (internal transmission wiring short). A formal Vehicle Scan Report performed at Lake Norman Chrysler (Dealer 60945) on 3/30/26 explicitly shows 'Distance Travelled with Light ON: 146 miles' (Page 14), documenting a sustained failure of the motive power system. Furthermore, the dealer’s own certified technician (J. Olmstead) provided a written Action Plan (Page 9) recommending a full Transmission and Power Inverter Module (PIM) replacement. Despite the documented 146-mile failure history and the technician's recommendation for hardware replacement under the XE1 Warranty Extension, the dealership service management is refusing to perform the repair, claiming they cannot 'replicate' the code as an active fault. I am currently stranded out-of-state with an unsafe vehicle that Chrysler is refusing to repair under the established safety warranty.
My van has had to sit in the extreme cold in my driveway with a battery pack because of no resolution. Dealer still confirms "no parts available". This poses a risk to my kids outside playing in the driveway. I'd like to push this forward or find a solution since I don't have the option of selling the vehicle.
While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the area near the glove box to reset the star bus connection. This has happened before but usually on startup. Dealer not able to repair after $1600 charge. This is the first time it happened while in motion. Again. Seems to be a common enough issue that there are several you tube videos with thousands of views.
Have lost power steering intermittently while driving.
While driving vehicle suddenly, and randomly, has a loss of engine response whole pressing the accelerator. Engine randomly shuts off while parked or at a traffic light, and can be difficult to restart after causing a traffic hazard.
When driving steering at a slight angle to the right it feels like it sticks when corrected with a slight turn to the left.
As I was entering [XXX] between [XXX] and [XXX] the check engine light came on and a warning about finding a service charging station. The accelerator then stopped working, the car stalled out and I was unable to drive the vehicle. Thankfully, I was able to navigate the car to the breakdown lane as it decelerated. I then had to get a tow to the dealership. The engine light came on several times over the last few months prior to this incident but the dealership at shoreline Chrysler jeep dodge were not able to fit in the car to diagnose the issue. Their negligence led to this dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When encountering a long gradual curve on the highway, the steering sticks and does not return to center unless a conscious effort is made to turn the steering wheel back. If this is not done the vehicle would continue into a state of over-steer. Although this typically happens at highway speeds (55-75 mph), it has occasionally occurred at slower speeds (35-45 mph). This has been reported to two different Chrysler dealers numerous times since I purchased it in February 2018 and neither acknowledged the condition. Each time both said that I am the only owner to report the incident. This has occurred in virtually every state along the I95 corridor from Massachusetts to Florida. The current odometer reading is 101,386.
While driving the yellow EPS (electrical power steering) light came on. Steering felt more stiff than usual. After parking the vehicle and turning the engine off to make a stop and coming back to turn it on (approx. 5 minutes later) the light was now red. Power steering had completely failed and would not work at all.
1) While in a gradual turn, with the steering wheel in the 10 or 11 o'clock position, and/or in the 1 or 2 o'clock position, the steering gets stuck and requires to over correct. This happens pretty much all the time and it is very scary at the moment. It feels like you need to yank the wheel so much that you might hit a car next to you. Apparently this is a very known problem with this 2018 Chrysler Pacifica. At the dealership, we have just been brushed off and told they cannot re-create the problem, but yet you can google search and see how many people have this problem. The vehicle is available for inspection. There are no warning lamps or messages when this happens. This has been happening since we bought the car in 2018. 2) Loss of power while in a turn. Quite a few times I have been making a left hand turn at an intersection and during the time I am accelerating, there is a couple second period where it feels as though I have lost power and am just coasting, but then the power kicks back in. I'm not sure if the car is not getting fuel to it, or if its power steering. It just feels dead, but there are no warning lights, messages or symptoms prior or during. I have not had this inspected yet, and it has happened a couple of times in the last couple of months.
Engine experienced premature valvetrain failure (camshaft/lifter issue) at approximately 145,000. Vehicle developed ticking noise, misfire, and loss of power. Diagnosis confirmed camshaft/lifter damage requiring major repair. This appears to be a known issue with the 3.6L Pentastar engine and is documented in Chrysler STAR case S2309000013. Failure creates potential safety concern due to loss of power while driving. Vehicle is out of warranty, and manufacturer has not provided consistent support for repair despite known pattern failures.
2018 Pacifica with 3.6L engine. Blown head gasket at 69k miles with coolant leaking into cylinder 5. The engine is very hesitant upon acceleration and can be dangerous when pulling out into traffic. This is an all too common issue and needs to be addressed by Chrysler. Engines should not be failing this at 69k. I change oil every 4k miles which is way ahead of the recommended schedule by Chrysler. Coolant was done by the dealer after radiator replacement for a radiator leak at 52k miles.
electronic stability control light came on and car shook. states I need to service it.
On February 16, 2026, my vehicle was diagnosed by Safford Brown Chrysler Dodge Jeep Ram with a failed catalytic converter/manifold. While I am approximately 17 days past the 8-year calendar window for the Federal Emissions Warranty, my vehicle has only 77,337 miles. This is 2,663 miles below the 80,000-mile federal limit. The failed Bank 2 Maniverter assembly has a confirmed crack that allows raw exhaust fumes and carbon monoxide to enter the vehicle cabin via the HVAC system. Warning lamp appeared on 2/13/26.
Showing 1–20 of 25 complaints
The 2018 Chrysler Pacifica has 12 recalls recorded by NHTSA.
NHTSA has received 779 owner-reported complaints for the 2018 Chrysler Pacifica.
The 2018 Chrysler Pacifica received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2018 Chrysler Pacifica are engine (165 reports), steering (77 reports), electrical system (56 reports).
Yes. NHTSA has 12 recalls on record for the 2018 Chrysler Pacifica. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.