2018 Chrysler Pacifica Complaint Log

Van just unexpected shutdown no warming light nothing ! This is a handicap van rear entrance !!! On Tuesday August 8 2023, Daughter and handicapped granddaughter riding in van it just stopped she had to coast in the middle turn lanes until help arrived Did get daughter out in wheelchair push across 3 lanes traffic to safe very hot that day... On the NHTSA says as of January 17,2023 compaints on 2018 Chrysler Pacifica With inspected engine shutdown..

The contact owns a 2018 Chrysler Pacifica. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact stated there were no warning lights illuminated. The contact related to the failure NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

My 2018 Chrysler Pacifica has a blown head gasket. It has been to a Chrysler dealership and an independent auto repair shop. Both places told me that this is a known defect and commonly occurring problem with this engine. I have conducted my own research and it definitely appears to be a known defect and common problem. I was told that the head gasket could be replaced but more problems would follow and paying the large repair bill wouldn't guarantee the van would be problem free. The best option I've been presented with is to replace the engine completely. It is very disappointing to need to replace an engine in a vehicle that is only 5 years old and just barely over 100k miles.

Cylinder head inside the engine has a Crack with antifreeze leaking into the engine. I had been driving the car prior to being able to make an appointment at the dealership. Luckily there was not a crash due to this.

The engine is failing due to poor design and parts. Coolant has leaked into the motor causing a misfire and likely a ruined engine. With this damage, the engine can stop at anytime risking all occupants especially if driving at higher speeds. This is a minivan intended to safely transport families. It has not been to the shop yet. There was first a fuel pressure sensor check engine code and then after that was fixed we scanned the stats few weeks later and now there is a misfire. This is all a far too common issue for Chrysler Pacifica with the 3.6 L Pentastar motor.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, smoke came from underneath the hood; however, the contact turned off the vehicle. The contact waited for the smoke to settle before restarting the vehicle. The contact was able to drive the vehicle for a short distance, and then the vehicle was towed to the dealer. The vehicle was not diagnosed due to extensive melted engine parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Cylinder 3 misfire, combustion gases in coolant, coolant consumption but no leak, probable failed head gasket

Currently have 62,254 miles on my car and the head gasket is now faulty requiring a repair that’s almost $4,000. Check engine light came on prompting it to be looked at and head gasket was root cause. Appears to be a very common issue with Pacifica’s but no service bulletins or recalls associated with this issue yet.

P0303 code. Ended up being a blown head gasket and required entire engine replacement from damage caused. Refused warranty as it was brought into dealership in Aug 5 2023 but warranty ended July 25 2023. All maintenance had been performed

My car won't start it says that the engine or accessory is on when it isn't. I had this same problem last year during covid so I replaced both the batteries last year. Now it's doing it again. This time how ever the light is flickering on the drivers side. The doors when I first got it and sometimes says still that there not enough power to operate sliding doors.

The service electronic stability control warning is populated after the vehicle stalled while driving on the freeway. The vehicle often jerks and stalls when taking off or driving at slow speeds but this is the first time at freeway speeds. This early caused an accident for me and my family.

While driving on the highway at 70 mph with children in the car, my screen system shut off quickly and then rebooted. Was concerned something worse could happen. Randomly, my car will start fine and will drive to my location, when leaving and trying to start my push/start button it will not start. I attempt many times to start the vehicle until the battery has no power. It doesn't take much to jump the battery. I've been stranded at grocery stores, work, or other places with my children. I was driving and stopped at a stop light, and my car shut off with no noticed. Had to get jumped at an intersection. When driving my car will stall when accelerating and continue driving Both batteries have recently been changed out. I believe when reading about this its the powertrain control module. This has not been confirmed by the dealership, no engine light is on, the van drives great but I am afraid that it will not start after I've turned it off or will lock up and shut off when I am driving with my children in the vehicle. The no starts were farther in between with issues but has recently become more frequent. There are no prior issues to the vehicle. My safety and my children's safety is put at risk , hot weather when car won't start having to wait, stopping at an intersection and the van shuts off with my kids in the car , driving on highway and electronics on vehicle shuts off, possibility of losing control of vehicle. Last occurance was at a grocery store tried to turn on vehicle and it wouldn't start. Acted like it wanted too but couldn't turn over. 7/14/24 7/7/24 Driving on the highway incident at 70 mph and computer system went out. Issues have been happening for about a year now , just lately has been progressing.

sliding door closed on my daughters hand even though the dealership claims the sensors work fine.

Engine Misfire was reported and did all the normal maintenance to correct from a certified mechanic. Misfire was still happening so I took it to a dealership and they couldn't find the issue. They wanted 2400 just to break the engine down to find the issue. A local mechanic did a coolant test and read the engine code to see that it was a coolant leak in the oil. Blown head gasket is the culprit. He suggest while you have it apart you should actually do both sides.

We began having major issues with our van in October 2022. There were numerous incidents of loss of power and sudden increase in temperature gage. We kept fluids checked. Kept oil changed on time. We reported this to the dealership multiple times before they agreed to fix under warranty. Even after fixing factory recall (which we were charged for by the dealership) and then replacing batteries, we continued having issues with loss of power and surge in temperature gage. July 8th of 2023 engine light came on and temperature gage shot up, van stalled at the intersection. I had My self and FIVE kids in the car. This was accompanied by a sudden loss of fluids. We had the van taken to another repair shop who then told us the head gasket was blown. This happened just 4 miles after our warranty lapsed. We had to have the entire motor replaced out of pocket. More than $8,000 in repair costs so far and the van I still making noises and not driving correctly.

- The car still has open recall Z11 ( RU PHEV hybrid traction battery fire). - The car had open recall XE1 RU PHEV transmission open. - The car became stranded refusing to put the transmission into gear. - Had to tow the car to the dealership. The dealer stated the traction battery fuse was blown. The dealer could not pinpoint the root cause of the issue, nor did chrysler have parts readily available to fix. The car still shows there's an open short. - The dealer could not complete diagnosis because of the Z11 recall. They stated that the traction battery can not complete self check procedure. - Chrysler is unresponsive in following up on the issue.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at slow speeds, the vehicle transmission shifted to park with the START/STOP system warning light illuminated. The contact took the vehicle to an independent mechanic where an unknown repair was performed; however, the failure persisted. The contact then took the vehicle to the dealer and was informed that the gear shifter module needed to be replaced. About a year later, the contact stated that the START/STOP warning light and the check engine warning light were illuminated. The vehicle was taken back to the dealer where a misfire in cylinder #6 was found. The dealer flushed the engine, replaced the ignition coils, and replaced the spark plug in cylinder#6. Despite the repairs, the contact became aware of a slight engine rattle at start up. The contact continued to drive the vehicle however, the check engine and START/STOP warning lights returned. The vehicle was taken back to the dealer where the contact was informed that the failure might be linked to a blown head gasket but could not determine the failure without an official diagnostic test. While the contact's husband was driving from the dealer, the engine started to overheat. The vehicle was driven to the residence and then towed to an independent mechanic and the vehicle was diagnosed with head gasket failure. The manufacturer was notified of the failure and advised the contact to have the vehicle towed back to the dealer to be diagnosed. The vehicle was towed back to the dealer and remained in the dealer possession. The vehicle was not repaired. The failure mileage was approximately 36,000.

Got a check engine light for misfire cylinder 4. Take it to a dealer and told its blown a head gasket at 76k miles. They act like this has never happened. Start reading all the forums and it’s a widely known issue that the manufacturer won’t correct. Could have an accident or catastrophic failure caused by their negligence.

On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off

Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .

The check engine light came on after 2 weeks of owning the car. It threw a Code P0303. We replaced the coils on 1-3-5 and spark plugs on all cylinders and the check engine light came back on after 1 week. It finally would not start. Our mechanic has removed the head and gasket and discovered the cylinder 3 was full of water and water and oil in the oil pan creating a gooey sludge. This is apparently an ongoing problem with this engine to the point that gaskets to replace the head gasket are very hard to find.

@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.

Engine noise and rattling as well as coolant levels dropping dramatically. Mechanic advised head gasket repair and upon further inspection a NEW ENGINE on a 2018 vehicle. With more research, I see this has affected other Pacifica owners.

I purchased this vehicle Certified Used from a Chrysler dealership 2/2020 and it did well until about 1 month ago. The motor was running "rough'' and sometimes losing power. Diagnostic code P0303 came up and I am told by our mechanic that the 3rd cylinder is ''blown''. Most likely due to dropped valve guide and / or warped head. When I began to look up reasons for this problem online, MANY problems just like this for the 3.6L V6 Pentastar motor. I was told not to drive it any more than I absolutely have to as it could / will lose power without warning. I don't know if this has been confirmed by dealer or ISC but it is on many forums and subject to class action lawsuit. There has been no other inspection besides my local mechanic. Engine light did come on when problem first began about 1 month ago.

Coolant leaking into cylinder 4 causing a misfire and engine overheating resulting in blown head gasket. Vehicle had only 50K miles at the time; however problem was not diagnosed until just after 5 year mark (powertrain warranty expiration).

Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.

The engine was unresponsive and made it difficult to pull into the oncoming traffic. We found out the head gasket was blown and it finally just shut down. Then after we fixed that the lifters and heads were gone even after we had the heads milled and got new gaskets and other parts amounting to $11000.00 so far. We have this car for two years and we have put less that 5000 miles on the car.

Noticed that I have been low on antifreeze/coolant over the last few thousand miles. Reading other complaints, it seems as though the engine block becomes warped around 60,000 miles causing the engine to burn coolant. Chrysler will end up replacing the headgasket for around $3-4,000 which ends up lasting around 10,000 miles before the same issue occurs. Just surprised that a car with 60,000 miles would fail. There really should be at least a TSB on this.

I HAVE PROBLEM DETACTING COMPUTER FOR STATE INSPECTION IN TEXAS, ITFAILED INSPECTION DUE TO NOT DETACTNG COMPUTER

Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.

Check engine light came on . Came back with a misfire in the 5th cyslinder. confirmed by the dealer and the head gasket replaced. issue remains

Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem.

There is a prominent loud creak/squeak noise when locking the steering wheel all the way to the right, and slowly backing up. It is replicated every time. There is a V15 lower control arm recall on prior years, but this VIN was not covered. I am very concern it may be of similar issue, and makes me worried for the safety of my children.

Head Gasket Failure

I have recognized at least 6 times within the first ten minutes after propulsion on, when I apply the brakes on dry pavement, with even brake pedal pressure, the brakes do not grab properly and the car continues to glide forward for a few moments, Then I put the car in park (often at a traffic light) to try to clear or reset the problem.

This vehicle has been towed to the dealership for service for a 5th time! Lights of all systems start flashing as not available. This time I had loss of power driving. I got off a main road, but was not able to put the car into park or engage emergency brake as no systems were available!! I sat with my foot on the break while the “p” for parking flashed and the engine just wanted to rev. I have pictures that tell some of the story. It took 40 minutes for the car to recognize that it was in park (or reset). They’ve already had this car in September of 2022, October 2022 two separate incidents, and then again for an entire month from November-December, with no loaners or funds towards rentals. Last week the car lit up the same way, but this time I was not in my neighborhood, but I was on a main road! Not being able to have power was frightening, but not being able to put that car into any gear for 40 minutes is not acceptable.

Car began to idle roughly and the check engine light came on. A scan returned the code that indicates a misfire in cylinder 3 of the engine. Our local service station was unable to fix the problem, but stated it could be a leaking head gasket. We took the car to a dealership, where they diagnosed a crack in the engine block, with coolant leaking into the engine cylinder. The dealer service department is saying the engine needs to be replaced, at the cost of around $16,000. The car is at around 85,000 miles, far too early to have engine problems of this magnitude. This issue has been widely reported among other owners of 2017-2022 Pacificas...all similar cases. A misfire in an engine cylinder (usually 3 or 5) which ends up being diagnosed as a cracked engine block requiring a replacement.

Auto on/off was working for a few days (which is not normal). When in the drop off line for school it turned off for that. When I let go of the gas to go, the car shut off completely. I restarted it and it said "service shifter" and the shifter lights did not come on. I did move it to park by counting the clicks of the turns. Drove home from the school. Same day and other days following, the auto on/off is back to not working. Randomly when I start the car it says the "service shifter" message and does not light up the shifter letters. Sometimes if I turn it off and then back on it will not appear. Other times, it does and I have to just go. This is a safety hazard if it shuts off and will not turn back on. This started roughly 1.5/2 weeks ago - the week after Easter.

Pacifica with 68000 miles giving a P0303 cylinder 3 misfire. After taking to two separate mechanics, they both confirmed its a blown head gasket leaking antifreeze into cylinder 3. Going to cost $4000 to repair.

The contact owns a 2018 Chrysler Pacifica. The contact stated that while parking, the brake pedal was depressed, but failed to respond. The vehicle lunged forward and struck an unoccupied Honda Pilot. The vehicle lost power but restarted after several attempts. There were no warning lights illuminated. There were no reported injuries, air bag deployment, police report or fire. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 67,084.

Service electronic stability

The contact owns a 2018 Chrysler Pacifica. The contact stated that while she was driving at approximately 35 MPH, she was involved in an accident after another vehicle t-boned her vehicle. The air bags failed to deploy. The contact stated that she did not require medical attention; however, she sustained a mild concussion, a knee injury, and neck pain. A police report was filed. The vehicle was towed to a tow yard by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,500.

2018 Chrysler Pacifica T, Uconnect infotainment system shuts off and reboots every 2-3 minutes while driving. It is available for inspection upon request. When the Uconnect shuts down driver loses all features connected to the system to include: GPS/Navigation, blue tooth, in-cabin climate controls, and back up camera. This causes the driver to become distracted in order to re-synch phone, dvd player, navigation. Additionally, my wife almost backed over a 6 year old child because the back up camera shut off when backing up from a parking spot. There is an incredible risk of injury/death with this systems failure. The issue has not been reproduced by the manufacturer (FCA), dealer or independent service center. This issue is being addressed by class action lawsuit: Case 2:20-cv-11838-SFC-RSW ECF No. 1 filed 07/07/20 The vehicle was inspected by the state of Maryland. The vehicle is now at the dealership for diagnosis and I have to pay all expenses out-of-pocket. No warning indicators.

Coolant leak as well as the other problems that I reported.

The car starts blowing out white smoke when started. Mechanic thinks it could be a blown gasket or Crack in engine block. The cable fuse blown as well. The vehicle did not start so it was towed to the mechanic.

First, it started with the stop/ start not working . We took it to the shop they said we needed a new alternator. Costed us 700$ . Well the problems did not stop . The check engine light did not go off after a few times of driving it (the mechanic (crystler mechanic) said it would after a few times of driving it. Well then it started rumbling when u turned it on . Called and they said bring it back in. Well we planned on doing so but then the van wouldn't start. We had to get it towed . Well they said the fuse had blown . So when they replaced that they noticed white smoke coming out and all the coolant gone . They said it is most likely the cracked engine block which is gonna cost over 12000$ to fix . We already owe money on the car . We cannot afford this! We have 4 kids and this is a safety issue !!! Now we are out of a vehicle and still owe on it !

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARD TO PROBLEMS WITH ITS AUTOMATIC STOP/START FEATURE. THE CONSUMER STATED THE VEHICLE WAS IN FOR REPAIRS SEVERAL TIMES BUT THE DEALER ONLY SUPPLIED A RENTAL ONE TIME.

Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem. My car has only done 73000 kms and I have taken very very good care of it with regular maintenance and got it fixed only from flagship dealerships. Seems warranty just expired month ago. I am the second owner who purchased it at 21K km. The dealership told me that they may not fix it under goodwill as I am second owner. I am left with no options.

I kept having a check engine light come on with the code P0305 for a cylinder 5 missfire. It turns out the cylinder is broke and leaking.

The vehicle is hard shifting/jerking when accelerating from either a slow speed or from a complete stop. When it does this, it feels like I'm getting rear-ended with a jolt forward. It doesn't do this all the time and when it does it scares me. Please advise.