NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Chrysler PT Cruiser. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
VEHICLE LUNGES FORWARD WHEN COMING TO A STOP AND STALLS WHEN ACCELERATING. YOU HAVE TO KEEP YOUR FOOT FIRMLY ON THE BRAKE WHEN STOPPING TO PREVENT THE SUDDEN FORWARD MOTION AND BE CAREFUL WHEN PULLING OUT INTO TRAFFIC BECAUSE OF THE STALL. THIS PROBLEM HAS BEEN ONGOING SINCE PURCHASING THE CAR IN JULY 2008 WITH ONLY 17,900 MILES ON THE CAR. IT IS NOW MARCH 2009 AND THE CAR HAS AROUND 29,000 MILES ON IT, WITH THE SAME PROBLEMS. THE PROBLEMS ARE NOT GETTING WORSE. *TR
TWO GOODYEAR EAGLE LS TIRES SUFFERED BELT SEPARATION WITHIN 10 DAYS. THE TIRES WERE TAKEN TO REPAIR SHOPS WHICH DIAGNOSED PROBLEM AND REPLACED WITH NEW TIRES. FOUR TIRES WERE PURCHASED FROM TIRE RACK, AND THE REMAINING TWO TIRES ARE STILL ON THE AUTO. *TR
IN JULY 2008, OUR 2004 PT CRUISER FOG LIGHTS STARTED TO COME ON FOR NO REASON. INTERNET FORUMS CLAIM THAT THIS IS A WIDESPREAD PROBLEM CAUSED BY A DEFECTIVE SWITCH. THE COST IS $70 FOR THE PART PLUS LABOR. FAILURE TO FIX THE PROBLEM WILL CAUSE THE BATTERY TO FAIL. *TR
GRINDING NOISE, WOBBLE IN STEERING-LEFT FRONT WHEEL BEARING GONE AT 43000 MILES-REPLACEMENT COST $300.00. *TR
VEHICLE ONLY HAD 40K MILES AND BOTH FRONT WHEEL BEARINGS ARE BAD. THESE VEHICLES ARE NOTORIOUS FOR FRONT WHEEL BEARING FAILURE. THIS COULD RESULT IN DIMINISHED OR NO STEERING CONTROL. SAFETY OR DEFECT RECALL SHOULD BE CONSIDERED BY CHRYSLER. *TR
I WAS INFORMED BY MY NEIGHBOR THAT MY FOG LAMPS WERE ON. SINCE I HADN'T USED THEM IN OVER A MONTH THIS CAME AS A SURPRISE. THE SWITCH WAS NOT ON - NOR WOULD THE LIGHTS TURN OFF. A WEB SEARCH DETERMINED THAT THE "FIX" IS TO LEAVE THE TURN INDICATOR AT A LEFT TURN AND/OR REMOVE THE FUSE. THE SAME SEARCH REVEALED THAT FIRES HAVE RESULTED FROM THIS EXACT SAME FAULT HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER-PT-CRUISER/TF81KHBDLDVT92AH2/P15. *TR
IN APRIL 2008, OUR 2004 PT CRUISER TURBO FOG LIGHTS STARTED TO COME ON FOR NO REASON. INTERNET FORUMS CLAIM THAT THIS IS A WIDESPREAD PROBLEM CAUSED BY A DEFECTIVE SWITCH. THE COST IS $70 FOR THE PART PLUS LABOR. FAILURE TO FIX THE PROBLEM WILL CAUSE THE BATTERY TO FAIL. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT HEARD A LOUD GRINDING NOISE IN THE STEERING COLUMN. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED AT THE COST OF $200. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. HE HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 50,647.
MY 2004 PT CRUISER ON THE WAY BACK FROM FLORIDA JUST OUT OF THE BLUE, STARTED MAKING HORRIBLE FRONT END NOISE AND STARTED SHAKING VIOLENTLY. I MADE IT TO OUR LOCAL DEALER ONLY TO DISCOVER THAT THE BOTH FRONT WHEEL BEARINGS WENT BAD. IT HAD 36,274 MILES ON IT. THE DEALER WOULDN'T DO ANYTHING ABOUT IT, SO I CALLED CHRYSLER AND THEY WOULDN'T DO ANYTHING ABOUT IT. I RESEARCHED THE PROBLEM AND THOUSANDS OF PEOPLE ARE HAVING THE SAME PROBLEMS, SOME RESULTING IN CRASHES. IN MY OPINION SINCE THIS PROBLEM IS SO WIDE SPREAD THERE SHOULD BE A SAFETY ISSUE RECALL. THANKS, FOR YOUR TIME. JOHN PALMER *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND WOULD NOT RELEASE, EVEN AFTER THE PASSENGER REACHED DOWN AND ATTEMPTED TO PULL IT UP WITH HER HAND. THE VEHICLE WAS TAKEN TO THE NEAREST GARAGE AND THEY STATED THAT THE FAILURE WAS DUE TO THE VACUUM HOSE WHICH HAD A HOLE IN IT, WHICH WAS REPLACED AT THAT TIME. THE VACUUM HOSE WAS FOUND IN THE BACK OF THE WINDSHIELD WASHER FLUID AND HAD RUBBED A HOLE IN THE HOSE. WHEN THE HOSE WAS SHOWED TO THE DEALER, THEY RESPONDED INDIFFERENTLY. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 5/30/08 *CN
STOCK CHRYSLER 17" CHROME ALUMINUM WHEELS ARE DEFECTIVE. THEY ARE RUSTING FROM THE INSIDE OUT CAUSING THE TIRE TO LOSE AIR PRESSURE. WAS TAKE TO THE DEALERSHIP TO GET INSPECTED - AFTER WHICH I WAS TOLD THAT CHRYSLER DOES NOT WARRANTY DEFECTIVE MATERIALS IF THE VEHICLE IS OVER 3 YEARS OLD OR HAS MORE THAN 36,000 MILES. EVEN THOUGH I HAVE AN EXTENDED WARRANTY FOR 7 YEARS/85,000 MILES. AN THE ROTTING FROM THE INSIDE OF THE RIM IS NOT LIMITED TO A SPECIFIC TO THE VEHICLE OF CHRYSLER'S PRODUCTION. IT EFFECTS ALL MAKES AN MODELS WITH THE CHROMED ALUMINUM RIMS. SEBRING - PT CRUISER - PACFICA - ETC. AN GIVING THE FACT THE RIMS DON'T HOLD AIR I BELIEVE THAT COULD BE A MAJOR SAFETY ISSUE BECAUSE THAT EFFECT THE HANDLING AN BRAKING WHICH COULD CAUSE THE CAR TO LOSE CONTROL. CHRYSLER IS STILL CURRENTLY SELL'S THE SAME PRODUCT ON THERE NEW CARS. EVEN THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE WHEELS AN THERE DEFECT. BUT DO TO THE FACT THAT BY THE TIME THE CUSTOMER NOTICES THERE RIMS ARE DEFECTIVE THE 3 YEARS/36,000 MILES IS UP. AN THE CUSTOMER WHO BOUGHT THE CAR IS TOLD THEY AREN'T UNDER WARRANTY BUT IF YOU WOULD LIKE TO ORDER A NEW SET THEY WOULD BE HAPPY TO DO SO AT THE EXPENSE OF THE OWNER'S POCKET BOOK. I BELIEVE CHRYSLER PRACTICE'S ARE WRONG ON HOW THEY OPERATE - BY SELLING THE CUSTOMER WHAT IS ULTIMATELY DEFECTIVE MATERIALS. I HAVE TALKED WITH OTHER CHRYSLER VEHICLE OWNER'S WITH THE CHROME ALUMINUM RIMS AN HAVE TOLD ME THEY FOUGHT CHRYSLER AN THAT THEY TOO HAVE TO REPLACE AIR IN THE TIRE EVERY OTHER DAY LIKE MYSELF. P.S. DUE TO THE DEFECTIVE RIMS I AM REQUIRED TO PUT ATLEAST 20+ PSI IN MY TIRES EVERY OTHER DAY. *TR
FRONT WHEEL BEARING REPLACE TWO TIMES. *TR
REPLACING BOTH FRONT WHEEL BEARINGS ON 2004 CHRYSLER PT CRUISER LIMITED TURBO AT 33900 MILES. NOISE STARTED AT 33600 MILES. WAY TOO EARLY TO HAVE TO REPLACE BEARINGS ON ANY VEHICLE UNDER NORMAL DRIVING CONDITIONS. I LOOKED UP "PT CRUISER WHEEL BEARINGS" ON GOOGLE AND FOUND A FORUM ON TOPIX.COM AND DISCOVERED THAT THERE ARE SO MANY OTHER PT OWNERS WITH THE SAME ISSUE. MY MECHANIC TOLD ME THAT THE WHEEL ASSEMBLY IS REALLY LOOSE DUE TO THE BEARING FAILURE. I HAVE NEVER OWNED ANOTHER VEHICLE THAT NEEDED BEARINGS REPLACED BEFORE 100,000 MILES. I BELIEVE CHRYSLER SHOULD BE RESPONSIBLE FOR THEIR PRODUCT AND DO A RECALL OF THE BEARING-HUB-KNUCKLE JOINT ASSEMBLY. *TR UPDATED 10/17/08. *JB
THE FUEL LINE CLIP FELL OFF ALLOWING GASOLINE TO SPILL ONTO LOWER PART OF THE ENGINE. THE CAR WOULD NOT RUN AND WAS TOWED TO A CHRYSLER DEALER AND REPAIRED BY PUTTING ON A NEW "REVISED" FUEL LINE CLIP. THE OLD PART WAS NOT ON THE CAR WHEN THE FAILURE OCCURRED. *TR
I OWN A 2004 CHRYSLER PT CRUISER AND CAME CLOSE TO HITTING A JOGGER IN THE PRE-DAWN HOURS. THE LOW BEAM HEADLIGHTS ARE PASSABLE, BUT THE HIGH BEAM IS COMPLETELY USELESS AND CREATES A DEFINITE SAFETY HAZARD! I HAVE HAD THE HEADLIGHTS REAMED AND EVEN CHANGED TO 80 WATT BULBS, BUT THE PROBLEM IS IN THE HEADLAMP HOUSING DESIGN. THE HIGHBEAM PUTS OUT A DIFFUSED, UNFOCUSED LIGHT WHICH DOES NOT ADD ANY INCREASED NIGHT VISION OVER THE LOW BEAM LAMPS, FORTUNATELY THE LOW BEAMS STAY ON WITH THE HIGH BEAMS. I AM NOT AWARE IF THE AUTO MANUFACTURERS MUST MEET MINIMUM HEADLIGHT PERFORMANCE STANDARDS, BUT IF THEY DO EXIST I'M SURE MY PT CRUISER WOULD FAIL. THANK YOU, BRIAN P. MORAN *TR
I BROUGHT A 2004 CHRYSLER PT CRUISER WITH 36,222 ON 11/1/08. WELL LESS THAN FIVE MONTHS I HAD TO HAVE THE BRAKES COMPLETELY REPLACED BECAUSE OF THE CONSTANT GRINDING NOISE AND NOW THE FRONT BARRONS HAVE TO BE REPLACED. I HAVE REPLACED THE BACK LEFT BARRON AND IT COST A WHOPPING $200.00 AND THE BRAKES COST $564.00. I HAVE GONE TO THE DEALER TO ASK IF THEY COULD HELP AND WAS INFORMED THAT MY WARRANTY HAD RUN OUT AND THERE WAS NOTHING THEY COULD DO. THEY TOLD ME TO CALL CHRYSLER AND I WAS TOLD THERE IS NOTHING THAT THEY CAN DO. I ASK IF THERE WAS A RECALL AND WAS INFORMED NO, BUT AFTER READING SOME OF THE OTHER COMPLAINTS I BELIEVE THAT THEY REALLY NEED TO MAKE A RECALL. I CURRENTLY HAVE 46,400. *TR
SINCE MY PURCHASE OF THIS 2004 PT CRUISER LESS THAN 5 MONTHS AGO, CAR CONTINUOUSLY LURCHES AT STOP LIGHTS, AND IF I DID NOT HAVE BRAKE COMPLETELY DEPRESSED WOULD RESULT IN AN ACCIDENT. ALSO, WHEN ACCELERATING VERY SLUGGISH AS IF IT IS NOT GETTING ANY GAS FOR A PERIOD OF TIME..... *TR
WHEEL BEARING ON 2004 PT CRUISER WITH 28,000 WENT BAD. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE LOWER CONTROL ARM BUSHINGS AND FRONT SUSPENSION MAKE NOISE WHILE DRIVING VARIOUS SPEEDS. IT FEELS AS IF HE IS DRIVING OVER BUMPS AND A STONE PAVEMENT. THE DEALER STATED THAT HE MUST PAY FOR THE REPAIR SO THE CONTACT TOOK IT TO A MECHANIC SHOP FOR REPAIR. THE FAILURE MILEAGE WAS 27,998. UPDATED 03/12/09. *LJ UPDATED 03/16/09. *JB
BOTH FRONT WHEEL BEARINGS ON MY WIFE'S 2004 PT CRUSER WITH LESS THAN 40K MILES WENT BAD. *TR
LOUD GRINDING/GROWLING NOISE, THUMPING SOUND WHEN DRIVING. GETS LOUDER WHEN ACCELERATING. REPLACED TIRES 6/08 THOUGHT IT WAS THAT. FOUND OUT ITS THE FRONT WHEEL BEARINGS AND HUBS. *TR
WHILE DRIVING MY 2004 CHRYSLER PT CRUISER, I STARTED HEARING A GRINDING NOISE COMING FROM THE FRONT END OF THE CAR. IN JUST A MATTER OF DAYS I COULD TELL IT WAS GETTING LOUDER. I THOUGHT IT MIGHT BE THE BRAKES BUT I JUST HAD THE FRONT BRAKES REPLACED 6,000 MILES EARLIER. I TOOK IT TO THE MECHANIC WHERE I HAD THE BRAKES DONE AND AFTER CHECKING THE CAR HE TOLD ME THE PROBLEM WAS THE LEFT FRONT WHEEL BEARINGS. IT COST ME $556.23 TO REPLACE THE FRONT LEFT HUB AND THE BEARINGS ON BOTH FRONT WHEELS. AFTER THE REPAIR, HE SHOWED ME THE OLD HUB AND BEARINGS. THE PART WAS BROKEN AND SEVERAL OF THE BEARINGS WERE MISSING. HE SAID IF I HAD CONTINUED TO DRIVE THE CAR IN THAT CONDITION, IT WAS VERY LIKELY THE FRONT LEFT WHEEL WOULD FALL OFF, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. THIS IS A SERIOUS SAFETY ISSUE AND I BELIEVE CHRYSLER NEEDS TO ISSUE A RECALL FOR THIS PROBLEM. THERE IS ONLY 28,560 MILES ON THIS VEHICLE. THERE IS NO WAY A CAR WITH THIS MANY MILES SHOULD BE HAVING THIS KIND OF PROBLEM. *TR
2004 PT CRUISER, MULTIPLE WHEEL BEAR FAILURES IN LESS THAN 80K MILES 1ST AT APPROX 40K AND SECOND AT APPROX 80K. BOTH TIMES LEFT SIDE FRONT WHEEL BEARING. *TR
EXPERIENCED FRONT DRIVER SIDE WHEEL BEARING AND HUB FAILURE - REPLACED AT COST OF $350. INSPECTION DURING THIS REPAIR REVEALED THAT THE FRONT LOWER CONTROL ARM BUSHINGS HAD DETERIORATED AND WERE IN NEED OF REPLACEMENT AS WELL - PUT OFF $600 REPAIR UNTIL LATER DATE. 56,000 MILES 2004 PT CRUISER LIMITED. *CN
PURCHASED 2004 CHRYSLER PT CRUISER, USED WITH 31K MILES IN MAY, 2007. IN ABOUT JULY/AUGUST 2007, NOTICED A GRINDING NOISE WHEN MAKING A RIGHT TURN. IT GRADUALLY GOT WORSE AND BECAME NOTICEABLE WHEN THE CAR WAS GOING STRAIGHT AS WELL. IT FELT LIKE THE FRONT END WAS OUT OF ALIGNMENT. ON EXAMINATION AT DEALER, THEY HAVE INFORMED ME THAT BOTH FRONT WHEEL BEARINGS ARE BAD AND MUST BE REPLACED. *TR
RIDING IN CAR AND SMELLED SOMETHING BAD (LIKE HOT BRAKES OR BURNING RUBBER OR PLASTIC). GRANDSON CRIED OUT FROM HIS CAR SEAT THAT SOMETHING BURNED HIM. STOPPED CAR IMMEDIATELY AND REMOVED GRANDSON, REAR PASSENGER SIDE INSIDE OF DOOR WAS EXTREMELY HOT AND HAD BEGUN TO PUCKER UP (LIKE MELTED PLASTIC). ELECTRIC WINDOW NOW DOES NOT WORK. TOOK IT TO DEALERSHIP 12-28-07 AND THEY SAY BECAUSE WE DO NOT HAVE AN EXTENDED WARRANTY, WE MUST PAY IN FULL, ESTIMATE IS >500.00. INSIDE OF DOOR PANEL BURNED COMPLETELY. ALSO SHOULD THE CAR NOT HAVE BLOWN A FUSE OR SOMETHING TO KEEP THIS FIRE FROM SPREADING AND CONTINUING BUT NO FUSES BLEW. WE ARE THANKFUL THAT WE ARE SAFE BUT WE ARE VERY UNHAPPY WITH PT CRUISERS AT THIS TIME. ALSO, I DOUBT THE DEALERSHIP WILL DO ANYTHING ABOUT THE HORRIBLE BURN SMELL. *TR
CHRYSLER IS CLAIMING THAT ALL OF POWER STEERING REPAIRS ARE NOT DUE TO THE RECALL ID NO. 04V268000. THE POWER STEERING HOSES HAVE FAILED, WHICH CAUSED THE PUMP TO FAIL. CHRYSLER CHARGED US FOR FAILURE OF THE PUMP, BUT NOW AT THIS TIME WE ARE HAVING TO PAY FOR THE HOSES, WHICH HAS CAUSED THE BELT TO BE REPLACED, WHICH NOW CAUSES PUMP DAMAGE. WE PAID FOR THE HOSES TO BE REPLACED AS WELL, BUT NOW FIND OUT NOW IT IS CAUSED BY CHRYSLER NOT FIXING THE RIGHT POWER STEERING COMPONENTS THAT ARE LISTED ON THIS RECALL. WE WOULD LIKE ALL COMPENSATION FOR OUR RENTAL CAR FEES THAT WE HAVE HAD TO PAY FOR WHILE OUR CAR HAS BEEN IN THE SHOP TWICE NOW FOR POWER STEERING ISSUES. OUR VEHICLE IS A 2004 CHRYSLER PT. *TR
FRONT PASSENGER SIDE WHEEL BEARING IS BAD. STARTED ABOUT 31,000 MILES. I TOOK THE CAR TO THE DEALER THINKING IT'S COVERED UNDER THE 7 YEAR, 70,000 MILE POWERTRAIN WARRANTY! AS I READ THE WARRANTY, IT STATES EVERY THING IS COVERED. BUT THE DEALER SAYS IT A WEAR PART! I DON'T UNDERSTAND WHY A WHEEL BEARING GOES BAD THIS EARLY AND WHY THEY DON'T COVER IT AS A POWERTRAIN PART? AND THE PRICE TO REPAIR IT IS OVER 600.00. I JUST CAN'T STAND TO BRING MYSELF TO PAY FOR THIS, AS IF I COULD AFFORD IT . AND AFTER SOME RESEARCH I'M FINDING OUT THAT ALOT OF CONSUMERS ARE GETTING SCREWED BY THE MANUFACTURER BECAUSE OF A DEFECT IN THE DESIGN AND WEIGHT ISSUE OF THE FRAME AND BODY STYLE. *TR
THE FOG LIGHT SWITCH ON MY VEHICLE HAS MALFUNCTIONED AND NOW THE FOG LIGHTS WILL NOT TURN OFF, EVEN THOUGH THEY ARE NOT EVEN SUPPOSED TO BE ABLE TO TURN ON WITHOUT THE HEADLIGHTS BEING ON. THIS CAUSES THE BATTERY TO DIE IF NOT CORRECTED PROMPTLY. *JB
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN EXTREMELY LOUD NOISE. HE INSPECTED THE UNDERCARRIAGE AND NOTICED THAT THE INNER WHEEL BEARING FAILED ON THE FRONT DRIVER SIDE WHEEL. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER AND NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 40,318.
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. DURING A CRASH UNDER NORMAL DRIVING CONDITIONS, THE DRIVER SIDE SEAT BELT TORE. THE DRIVER AND TWO PASSENGERS WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE SPEED, PURCHASE DATE, AND POWERTRAIN WERE UNKNOWN. THE VEHICLE WAS DESTROYED AND TOWED. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
STALLING AT STOP, RUNNING ROUGH AT LOW SPEEDS AND IDLE, MISSING AT HIGH SPEEDS. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 17 MPH THE VEHICLE WOULD STALL WHEN COMING TO A STOP. HE STATED THAT IT WOULD ROUGH IDLE AS IF IT WAS GOING TO CUT-OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 21,400 AND THE FAILURE MILEAGE WAS 19,000.
ON 04/26/07 MY PT CRUISER WAS INTO DEALERSHIP (NOT SAME AS WHERE I BOUGHT CAR). TECH SAID EXCESSIVE PLAY IN FRONT BEARINGS & MAY NEED HUBS REPLACED. I BOUGHT CAR 07/28/06 FROM DAYTONA CHRYSLER IN AUTO MALL. I PAID TO HAVE BEARINGS REPLACED, LATER IN 2007, @ DEALERSHIP IN ST. AUGUSTINE, FL. & OTHER ONE REPLACED IN 2008 OR 2009. THE ONE REPLACED BY DEALERSHIP IN ST. AUGUSTINE IS MAKING NOISE AGAIN! *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE WEBBING/THREADING THAT HOLDS THE CONNECTOR INTO THE REAR CENTER SEAT BELT RECEPTACLE HAD COMPLETELY DETERIORATED. HE FEELS THAT IF A CRASH OCCURRED, THE SEAT BELT WOULD FAIL TO HOLD OR SUPPORT THE PERSON IN THE SEAT. THE CURRENT AND FAILURE MILEAGES WERE 48,000. THE CONSUMER STATED THE SERVICE ADVISOR AND PARTS ASSOCIATE AGREED THAT THE SEAT WAS UNSAFE. THE COST FOR PARTS IS $321.68 AND THE COST OF LABOR IS $324.75. THE CONSUMER PROVIDED THE REPAIR INVOICE. UPDATED 09/05/07 *TR
ENGINE LIGHT KEEPS COMING ON AFTER BEING RESET. CHECKED BY MECHANIC, COMPUTER SAYS PROBLEM IS IN "CRUISE CONTROL", & HAS BEEN RESET 3 TIMES. & IS ON AGAIN! *TR
LESS THAN 19,000 MILES ON THE 2004 CHRYSLER PT CRUISER AND THE WHEEL BEARINGS ON FRONT WENT BAD. THE DRIVER'S SIDE WAS SO BAD I DID NOT DRIVE IT FURTHER THAN A BLOCK FROM WORK , THE CLOSEST PLACE. THEY CHARGED ME $313.00 TO FIX THE DRIVER'S SIDE. THE NEXT DAY, I FOUND OUTT HE CAR WAS STILL UNDER WARRANTY ,BOUGHT IT SECOND HAND. I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED THE PASSENGER'S SIDE WAS ALSO GOING BAD AND REPLACED IT AND THE DAMAGED HUB. CHRYSLER WILL NOT REIMBURSE ME THE $313.00 BECAUSE IT WAS NOT FIXED AT A DEALERSHIP. THE DRIVER'S SIDE HUB WAS NOT REPLACED, AND THEY WILL NOT COVER THIS UNDER WARRANTY EITHER. THIS SHOULD BE UNDER WARRANTY AS WELL. A CAR WITH LESS THAN 19,000 MILES SHOULD NOT HAVE BAD WHEEL BEARINGS ALREADY. THE DRIVER'S SIDE WAS SO BAD THAT THE WHEEL COULD HAVE SEIZED OR FALLEN OFF AND CAUSED A SERIOUS INJURY OR DEATH TO MYSELF AND/OR OTHERS ON THE INTERSTATE. ALL FOUR TIRES HAVE SOME KIND OF DEFECT, AND THE FRONT TIRES HAVE WORN UNEVENLY DUE TO THE DAMAGED WHEEL BEARINGS. CHRYSLER WILL NOT REPLACE FRONT TIRES UNDER WARRANTY. *AK
FOG LIGHTS WILL NOT TURN OFF. THEY TURNED ON WHILE CAR WAS PARKED AND OFF. ON SEVERAL OCCASIONS I CAME OUT TO MY CAR AFTER CAR WAS PARKED ALL NIGHT AND THE BATTERY WAS DEAD. ONCE THE BATTERYWAS CHARGED AND RETURNED TO CAR FOG LIGHTS WERE STILL ON, THE ONLY WAY TO TURN THEM OFF WAS TO REMOVE THE FUSE. *AK
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE CENTER SEAT BELT STRAP (REAR) LOCKED WHEN THE REAR SEAT WAS LAID DOWN. HE WAS UNABLE TO RETURN THE SEAT TO THE UPRIGHT POSITION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 27,000. THE CONSUMER STATED HAD TO CUT THE STRAP TO ALLOW PASSENGER'S TO RIDE IN THE SEAT. THE CONSUMER STATED THE DEALER WOULD NOT FIX THE DEFECT BECAUSE IT WAS NOT WITHIN THE 3 YEAR WARRANTY BY 2 MONTHS. THE CONSUMER STATED CANT AFFORD $500 TO REPAIR THE SEAT BELT. THE CONSUMER STATED THAT THIS ITEM SHOULD BE RECALLED. UPDATED 07/06/07 *TR
THE WHEEL BEARING ARE WORN OUT ON A NEW CAR. THERE IS A PROBLEM WITH THE PT CRUISERS. THE FRAME IS THE SAME AS A DODGE NEON, BUT THE PT CRUISER BODY IS 600 POUNDS HEAVIER CAUSING ADDED STRESS ON THE WHEELS. *TR
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
THE DRIVER'S SEAT DOESN'T HAVE ANYTHING UNDERNEATH IT TO PREVENT ANYTHING FROM THE BACK OF THE CAR FROM ROLLING UNDERNEATH IT AND UNDER THE DRIVER'S FEET. WHEN MY DAUGHTER DROPS HER TOYS OR SIPPY CUPS, IN A HARD STOP, THEY HAVE ROLLED UNDERNEATH THE DRIVER'S SEAT AND UNDER MY BRAKE PEDAL. THIS IS VERY DANGEROUS!!! *TR
I HAVE OWNED A 2004 PT CRUISER FOR LESS THAN ONE YEAR. I BOUGHT IT WITH 28000 MILES, ON IT, AND AT ABOUT 33000 MILES HEARD A BANG. IT WAS STILL UNDER WARRANTY THE DEALER DIDN'T FIND ANYTHING WRONG WITH IT, BUT THE SOUND CONTINUED. I TOOK IT BACK TO DEALER, BUT IT WAS OUT OF WARRANTY BY A FEW DAYS. SINCE THAT TIME WE HAVE CHANGED BRAKES, ROTORS, ETC. I FINALLY TOOK IT TO DEALER AND DISCOVERED IT WAS THE BEARINGS. I THOUGHT THAT WAS A LITTLE ODD SINCE THE VEHICLE HASN'T BEEN DRIVEN MUCH. I RESEARCHED THE NET, AND FOUND A FORUM WITH MANY PEOPLE EXPERIENCING THE SAME PROBLEM. IN FACT, ONE PERSON EVEN EXPERIENCED A FATALITY. AS FOR ME, I HAVE LOST CONTROL GOING AROUND A BEND, AND HAVE SINCE CHANGED MY DRIVING BEHAVIOR. PLEASE REVIEW THE FOLLOWING LINK, AND NOTE ALL OF THE COMPLAINTS: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/CHRYSLER-PT-CRUISER/TIL09OD8D72ERULQA . THERE WAS A DESIGN ISSUE SINCE THE BRAKES TENDED TO OUTLIVE THE BEARINGS. IF MANY OWNERS EXPERIENCED THE SAME PROBLEMS AND IT BECAME TOO COSTLY WHAT REMEDIES WILL CHRYSLER PROVIDE? *AK
WE OWN A 2004 CHRYSLER PT CRUISER GT WHICH WE BOUGHT NEW. THE PROBLEM STARTED APPROXIMATELY AT 33,000 MILES AND IS STILL ONGOING. WE TOOK THE CAR TO OUR TIRE DEALER TO FIND OUT WHAT WAS CAUSING THE LEAKAGE AND THEY DISCOVERED THAT IT WAS CAUSED BY THE FLAKING OFF OF THE CHROME ALLOY ON THE WHEELS. THE DEALER REPLACED THE ONE WHEEL THAT WAS DEFECTIVE WHICH WAS JUST AFTER THE WARRANTY EXPIRED, AND NOW AT 43,000 MILES WE HAVE AT LEAST TWO MORE DOING THE SAME THING. WE CONTACTED THE DEALER AGAIN AND AFTER ABOUT TWO MONTHS THEY FINALLY SAID THEY WOULD NOT REPLACE THE OTHER WHEELS AFTER TALKING WITH THE CHRYSLER REPRESENTATIVE. THIS IS A VERY UNSAFE SITUATION AS A TIRE WILL HEAT UP WHEN IT SLOWLY LOSES AIR AND COULD FAIL AT HIGH SPEED AND POSSIBLY CAUSE A LIFE THREATENING SITUATION. I HAVE LEARNED THIS BY EXPERIENCE AS A TRUCK DRIVER WHEN I HAD A SLOW LEAK IN A WHEEL ON THE STEERING AXLE AND IT EXPLODED ON MY TRUCK AT LEAST FOUR DIFFERENT TIMES UNTIL WE FINALLY FOUND THE TINY LEAK IN THE CHROME WHEEL. THE DEALER'S SERVICE DEPARTMENT WOULD NOT GIVE ME THE NUMBER OR NAME OF WHO HE TALKED TO AS HE SAID IT WAS COMPANY POLICY NOT TO GIVE THESE OUT. HE ALSO DID NOT KNOW WHO THE MANUFACTURER OF THE WHEEL WAS AND HE WOULD HAVE TO FIND OUT FROM THE PARTS DEPT. THIS OF COURSE UPSET ME AND I RAISED MY VOICE TO HIM AND HE SAID THAT IF I KEPT YELLING AT HIM HE WOULD REFUSE TO HELP ME AT ALL. THIS WAS DONE ALL BY PHONE ON 8-11 08
AFTER MY 30,000 MILE MAJOR MAINTENANCE, I NOTICED A LEAK ON THE THE DRIVER SIDE FRONT OF THE CAR. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS A TRANSMISSION OIL LEAK. IT WAS UNDER THE $100 DEDUCTIBLE WARRANTY SO I PAID THE $100 AND THEY "FIXED" IT. THE LEAK CONTINUED AFTER 3 OTHER ATTEMPTS TO FIX IT OVER A 6 MONTH PERIOD. IT IS CURRENTLY IN THE DEALER SHOP TO BE FIXED AND THEY SAY THEY CAN'T FIND THE LEAK. THEY NOW THINK IT'S COMING FROM THE "TOP". SINCE I DON'T MONITOR THE TRANSMISSION FLUID LEVEL, MY CONCERN IS THAT I WILL HAVE A MAJOR FAILURE THE MAY CAUSE AN ACCIDENT AND/OR INJURY IF THE TRANSMISSION FAILS. ALSO, THE CAR IS KEPT IN MY GARAGE DURING EXTENDED TIMES WHEN I'M OUT OF TOWN AND THERE IS A CONSIDERABLE PUDDLE WHEN I RETURN. I'M ASSUMING THAT THE TRANSMISSION OIL IS FLAMMABLE SO THERE IS SOME CONCERN THERE. THE DEALER HAS BEEN COOPERATIVE BUT SEEMS TO LACK GUIDANCE AND HOW TO FIX IT. *TR
LADIES AND GENTLEMEN: THIS APPEARS TO BE A RECURRING NEW CAR PURCHASE SCAM (BOGUS WARRANTY ILLEGAL ACTIVITY) THAT IS MENTIONED SEVERAL TIMES ON A CHRYSLER WEBSITE DISCUSSING HUNDREDS OF CORPORATE SAFETY, CONTRACT AND WARRANTY ISSUES. YESTERDAY A WOMAN FROM CHRYSLER CORPORATE HEADQUARTERS TOLD ME THAT WHEN YOU PURCHASE A NEW CAR FROM THEM AND IF IT IS TWO YEARS OLD (BUT BRAND NEW NEVER SOLD TO AN ACTUAL CUSTOMER) THAT THE WARRANTY BEGINS THE DAY THAT IT IS BUILT VS. WHEN IT IS ACTUALLY SOLD. SO WHEN I PURCHASED A NEW CAR FROM THEM APRIL 2005 AND THE CAR WAS BUILT IN DEC 2003 THEY TRICKED ME AND CHANGED THE PAPERWORK TO SAY THAT IT WAS A USED CAR, BUT NEVER OWNED BY ANYONE OTHER THEN A CHRYSLER DEALER. THINKING THAT YOU HAVE A NEW CAR WITH A 3 YEAR AND 36,000 MILE WARRANTY WHEN YOU DRIVE OFF THE LOT YOU ARE IN FACT SCREWED OUT OF 1 & A HALF YEARS OF A CAR WARRANTY WITHY NEW STICKERS STILL ON THE WINDOW. SEE COMMENTS BELOW. I COULD NOT GET IN TOUCH WITH ANYONE EXCEPT THIS WOMAN THAT HAD NO CLUE ABOUT WHAT SHE WAS TALKING ABOUT AND ENDED UP FAXING A COMPLAINT TO DAIMLER CHRYSLER IN STUGGART, GERMANY VS. DETROIT, MI. .
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 25 MPH, THE CONTACT HEARS A GRINDING NOISE WHEN THE BRAKE IS DEPRESSED. HE ALSO STATED THAT THE VEHICLE IS HARD TO STOP. THE DEALER STATED THAT THERE WAS RUST BUILD UP ON THE DRUMS, HOWEVER, NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE IS 17,000 AND FAILURE MILEAGE WAS 12,000.
MY 2004 PT CRUISER AFTER I WAS DRIVING FOR APROX 15 MIN., AND THEN PARKED, STARTED SMOKING FROM UNDER THE HOOD. IT THEN QUICKLY CAUGHT FIRE AND DESTROYED FROM THE DASH FORWARD. I HAD THE CAR SERVICED 11 DAYS EARLIER AT THE DEALERSHIP. I HAD NO WARNING LIGHTS, NO SMOKE OR SMELL WHILE DRIVING. THE CAR IS A TOTAL LOSS. *JB
DT*: THE CONTACT STATED WHILE PULLING OUT OF PARKING SPACE AT 2 MPH, THE FRONT BUMPER STRUCK A CONCRETE BARRIER WITHOUT WARNING. THE FRONT BUMPER SUSTAINED MINOR DAMAGE, AND THE POLICE WERE NOT ALERTED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THAT WAS THE WAY THE VEHICLE WAS DESIGNED. THE MANUFACTURER WAS ALERTED.
TL* - THE CONTACT HAS A 2004 PT CRUISER, THE CHROME IS LIFTING OFF THE WHEEL. THE DEALERSHIP SAID THERE IS NOTHING THEY CAN DO ABOUT IT AND ADVISED HIM TO CALL NHTSA HOTLINE TO FILE A COMPLAINT. THE CHROME WAS NOTICEABLE WHEN HE PURCHASED THE CAR. THE AUTOMOBILE IS TWO YEARS OLD AND HE IS THE SECOND OWNER.
Data synced from NHTSA on May 4, 2026