NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Chrysler PT Cruiser. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
MY 2004 PT CRUISER NOT STEERING CORRECTLY AND FRONT END NOISES NOT NORMAL. DEALER ON SECOND TEST REPLACED BOTH FRONT HUBS AND BEARINGS BECAUSE OF WORN OUT BEARING SEATS MILEAGE 15,468. *NM
ON OCTOBER 4, 2006, I HAD NOTICED THAT MY FUEL GAUGE ON THE PT CRUISER WAS STILL READING FULL AND I KNEW AFTER DRIVING IT FOR A WEEK IT SHOULD BE READING EMPTY. I ALSO NOTICED THAT WHEN I ACCELERATED, THE GAUGE READ "FULL" BUT WHEN I PUT ON THE BRAKES IT WOULD READ "EMPTY"; IT EVEN READ 1/2 FULL A COUPLE OF TIMES. ON OCTOBER 5,2006, I TOOK THE CAR BACK TO DAVE DENNIS CHRYSLER JEEP AND DODGE TO HAVE IT REPAIRED. ACCORDING TO THE WORKORDER, THE DEALER REPLACED THE "FUEL SENDING UNIT". AT THAT TIME, I HAD ALSO ASKED FOR THEIR FREE 16 POINT CHECK WHICH INVOLVES CHECKING FLUID LEVELS AND TIRE AIR PRESSURE, ETC. THIS SERVICE WAS NOT PERFORMED BECAUSE THE NEXT MORNING WE HAD TO STOP FROM OUR ROAD TRIP TO PUT AIR IN ALL 4 TIRES. THE FRONT PASSENGER ONLY HAD 10PSI IN IT. ON OCTOBER 27, 2006 I HAD TO RETURN THE CAR TO THE DEALER AGAIN AFTER I HAD FILLED THE GAS TANK TO CAPACITY. THE FUEL GUAGE WAS ONLY READING 3/4 FULL. ONCE AGAIN THEY REMOVED AND REPLACED THE "FUEL SENDING UNIT". I HAVE ALSO HAD PROBLEMS WITH THE HATCH DOOR ON THE PT. YOU HAVE TO USE MORE THAN NORMAL FORCE TO MAKE SURE IT IS CLOSED SECURELY. IF YOU USE REGULAR FORCE TO CLOSE THE HATCH, THE DOOR IS FLUSHED WITH THE REST OF THE CAR BUT THE SENSOR LIGHT COMES ON STATING THAT THE DOOR IS NOT CLOSED CORRECTLY. I HAVE NOTICED THAT ALONG THE STRESS POINTS ON THE HATCH DOOR THE PAINT HAD CRACKED. THE BODY SHOP SANDED AND REPAINTED THE DOOR BUT SAID THE FORCE USED TO SHUT THE DOOR IS A "FACTORY" ISSUE. *NM
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A CRASH WHILE DRIVING 20 MPH. THE VEHICLE ROLLED, AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS WEARING A SAFETY BELT, BUT STILL INCURRED MUSCULAR AND NEUROLOGICAL INJURIES. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, BUT WAS UNABLE TO DETERMINE THE PROBLEM.
I HAVE OWNED A MANUAL SHIFT 2004 CHRYSLER PT CRUISER SINCE JAN 2004. IN JUNE OF 2006 THE VEHICLE STARTED ROLLING BACK IN OUR DRIVEWAY. IT DOES NOT MATTER WHAT GEAR IT IS IN. I REPORTED THIS TO THE DEALER WHO AT FIRST SAID IT WOULDN'T HAPPEN. THEN THEY SAW IT WITH THEIR OWN EYES. THEY DIAGNOSED THE PROBLEM AND SAID IT WAS THE CLUTCH SLIPPING. TWO DAYS LATER I HAD PAID FOR A NEW CLUTCH AND WAS TOLD THE VEHICLE DID NOT ROLL BACK ANYMORE, EVEN WHEN THEY PUSHED ON IT. I WAS TOLD TO SET THE PARKING BRAKE AT LEAST 3 CLICKS FOR THE NEXT 3 DAYS UNTIL THE CLUTCH HAD SETTLED IN. THREE WEEKS LATER I PARKED ON MY DRIVE OF NORMAL SLOPE AND RAN INSIDE FOR 5 MINUTES. WHEN I RETURNED THE VEHICLE WAS 3/4 DOWN THE DRIVEWAY. I RETURNED THE VEHICLE TO THE DEALER. THE NEXT DAY THEY CALLED TO TELL ME THAT THEIR SERVICE MANAGER AND MECHANIC HAD BEEN TOLD BY CHRYSLER THAT THE ROLL BACK IS NORMAL FOR THAT CAR. WHEN ASKED WHY IT NEVER DID IT BEFORE I WAS TOLD THAT THE ENGINE HAD GOTTEN OLDER AND MORE LOSE AND THAT ALL THE PT CRUISERS ROLL BACK. I HAVE BEEN WORKING WITH THE DEALER WHO HAS BEEN IN TOUCH WITH CHRYSLER. I HAVE ALSO REPORTED THIS PROBLEM WITH THE CUSTOMER ASSISTANCE CENTER BUT THEY ARE STILL STANDING THEIR GROUND SAYING THAT THE ROLL BACK IS NORMAL. NOW THE DEALERSHIP IS SAYING EVEN A 2006 MANUAL SHIFT PT CRUISER CAN BE SEEN ROLLING BACK WHEN THEY PUT IT ON A SLOPE IN THEIR SHOP. I BELIEVE THIS IS A MAJOR SAFETY ISSUE. IT COULD ACTUALLY CAUSE A DEATH IF THERE WAS A CHILD PLAYING NEAR THE VEHICLE OR EVEN INJURY TO AN ADULT. *JB
PT CRUISER. VIBRATION AT CERTAIN SPEEDS WHILE UNDER ACCELERATION. *JB
FRONT WHEEL BEARINGS FAILURE BEFORE 40,000 MILES ON ODOMETER. *TR
I HAVE HAD TO REPLACE THE FRONT WHEEL ASSEMBLY TWICE IN LESS THAN A YEAR. PURCHASED NEW WHEEL BEARINGS AND THE ENTIRE HUB ASSEMBLY AND EVEN A WHOLE NEW AXLE. HAVE CONTINUED TO HAVE PROBLEMS. WAS TOLD BY MECHANIC THAT THE AXLE IS TOO SHORT AND IS COMING LOOSE RESULTING ON THE EXPEDITED WEAR ON THE BEARINGS CAUSING A NEED FOR A WHOLE NEW ASSEMBLY. I AM EXTREMELY FRUSTRATED WITH THIS VEHICLE. *NM
THE KNOB ON THE DASH THAT CONTROLS THE POSITION FOR CIRCULATION OF HEAT OR AIR CONDITIONING FOR SOME UNKNOWN REASON BECAME STUCK AND WOULD NOT MOVE TO ANY POSITION TO THE LEFT. TOOK TO SHOP AND THEY PLAYED WITH IT BUT IS STILL A LITTLE STIFF WHEN TURNING TO LEFT. THEY CAN'T GUARANTEE HOW LONG IT WILL LAST. ALSO WAS INFORMED IF AND WHEN IT GOES IT WILL BE AN $800 JOB. I HAVE EXTENDED WARRANTY WHICH DOESN'T COVER THIS JOB. SO SINCE WE WERE TOLD THAT WE ARE NOT GOING TO BE ABLE TO ADJUST WERE WE WANT THE HEAT OR AIR TO CIRCULATE. ALSO MY SISTER HAS THE SAME YEAR PT AND SAID HER KNOB HAS BEEN STIFF LIKE THAT SINCE SEE PURCHASED IT NEW. SO I WAS WONDERING IF THIS IS A DEFECT THAT SHOULD BE INVESTIGATED. ALSO I'M NOT USUALLY ONE TO COMPLAIN THIS IS OUR SECOND PT, AND IT ISN'T OUR DEALERSHIPS FAULT THEY ARE REALLY GREAT. *JB
2004 PT CRUISER BEGAN TO IDLE ROUGH, SOMETIMES SHAKING THE WHOLE VEHICLE. IT SEEMED LIKE IT WANTED TO STALL, BUT NEVER DID. IT WAS ALWAYS WORSE AFTER A CAR WASH OR DURING DAMP, OR HUMID WEATHER. I USED CARBON CLEANERS IN THE GAS, TOOK IT ON THE TURNPIKE, AS SUGGESTED BY THE DEALER, BUT IT CONTINUED. AFTER SEVERAL MONTHS, THE ENGINE LIGHT CAME ON SO I TOOK IT IN. THEY SAID CARBON HAD BUILT UP IN THE ENGINE AND IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT WAS CAUSED BY THE GASOLINE. I HAVE ALWAYS USED 87 OCTANE (AS SUGGESTED IN THE MANUAL) AND MOST OF THE TIME USED 2 GAS STATIONS. WHEN I TALKED TO THE DEALER AS THEY WERE REPAIRING IT, HE SAID IT IS A COMMON PROBLEM WITH THE PT CRUISER. I ONLY HAVE 23,000 MILES ON THE CAR. IT IS PARKED EVERY NIGHT IN A HEATED/COOLED /DRY GARAGE. I HAVE REGULAR OIL CHANGES AND FOLLOW THE MAINTENANCE B SCHEDULE FAITHFULLY.
THERE IS AN ISSUE WITH THE BRAKE LIGHT SWITCH THAT WAS CAUSING THE BRAKE LIGHTS TO STAY ON ALL THE TIME, RESULTING IN THE BATTERY BEING DEAD. THIS HAS OCCURRED 3 TIMES. THE 1ST TIME, THE DEALERSHIP SIMPLY CONNECTED THE SWITCH BACK TOGETHER. THE 2ND TIME, THE DEALERSHIP DID THE SAME THING AND TOLD US THAT WE COULD DISCONNECT THE SWITCH IF IT OCCURRED AGAIN TO KEEP THE LIGHTS FROM STAYING ON. THE 3RD TIME I WAS UNABLE TO DISCONNECT THE WIRES AND HAD TO CUT THEM BECAUSE THE BATTERY WAS DEAD AGAIN AND I WAS ENROUTE TO FL FROM TN. THE DEALERSHIP IN FL WASN'T GOING TO FIX THE PROBLEM UNDER WARRANTY BECAUSE I HAD TO CUT THE WIRES MYSELF SO I COULD TRAVEL IN THE CAR. AFTER SOME CONSIDERATION, HOWEVER, THEY DECIDED TO FIX THE CAR UNDER WARRANTY. IT'S A 2004 CHRYSLER PT CRUISER AND HAS LESS THAN 8500 MILES ON IT. WE ARE NOT HAPPY WITH THIS CAR AT ALL! *JB
DT*: THE CONTACT STATED THE TIRES ON THE VEHICLE CONTINUALLY LOST AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES. THE DEALER REPLACED ALL 4 TIRES AND A RIM; HOWEVER, THE PROBLEM STILL PERSISTED. ALSO, THE VEHICLE MANIFESTED REMOTE CONTROL PROBLEMS, AS WELL A CRACKED WINDSHIELD A BROKEN GAS TANK. IN ADDITION RACK AND PINION STEERING WAS DEFECTIVE, AND POWER STEERING FLUID WAS LEAKING. *AK
MY WIFE WAS IN AN ACCIDENT. SHE HIT A GUARD RAIL HEAD ON AND THE AIR BAGS DID NOT DEPLOY. SHE HIT IT HARD ENOUGH TO BEND THE FRAME 3 INCHES OUT OF SQUARE. THIS RESULTED IN BODILY INJURY. *NM
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH WITH THE BRAKE PEDAL DEPRESSED THE VEHICLE WOULD NOT STOP. IT WAS DRIVEN OFF THE ROAD AND THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. IT WAS SLOWLY DRIVEN TO AN INDEPENDENT BRAKE SHOP WHO DETERMINED A HOSE RUPTURED AND THE HOSE WAS REPLACED. THE DEALER WAS ALERTED. THERE WAS A NHTSA RECALL, # 04V481000, REGARDING THE SERVICE BRAKES; HYDRAULIC; ANTILOCK. THE VIN WAS NOT INCLUDED IN THE RECALL.
WIFE, DRIVING INTO REGULAR PARKING SPOT @ WORK. SPEED 10 -15 MPH. APPLIED BRAKE AND THE VECHILE "LUNGED"FORWARD. STRIKING THE CURB. DAMAGE APPEARED MINIMAL. BUT WAS QUITE EXTENSIVE UNDERNEATH. BUT THERE WAS QUITE A LOT OF DAMAGE TO THE ENGINE SUBFRAME AND UNDERSIDE OF FRONT, NOT VISABLE EXTERNALLY. CAUSE....WE THINK. A BABY BOTTLE ROLLED FROM THE BACK SEAT AND LODGED UNDER THE BRAKE PEDAL. IN THE PT CRUISER, THERE IS A CLEAR PASSAGE UNDER THE DRIVERS SEAT. WE ARE SURE THAT THIS WAS THE CAUSE OF OUR INCIDENT. I HAVE INSTALLED A HARDBOARD "STOP" UNDER THE DRIVERS SEAT TO PREVENT A REOCCURANCE. PASSENGER SIDE HAS A STORAGE DRAWER AND THUS IS NOT A PROBLEM. HAS THERE BEEN OTHER INCIDENTS WHERE THE CAUSE COULD BE AN OBJECT ROLLING FROM THE REAR PASSENGER AREA AND GETTING JAMED UNDER THE BRAKE PEDAL? *NM
SINCE SEPT. 22, 2005, I HAVE HAD AN ONGOING PROBLEM WITH MY 2004 CHRYSLER PT CRUISER. THE ENGINE LIGHT COMES AND AND THE CAR SPUTTERS AND STALLS. I HAVE HAD TO HAVE IT TOWED 3 TIMES AND IT HAS BEEN TO THE CHRYSLER DEALER 3 TIMES AND IS THERE RIGHT NOT SINCE MONDAY OCTOBER 3, 2005. I BOUGHT IT IN FEBRUARY 2004 AND IT IS STILL UNDER WARRANTY. THE "CAM SENSOR" HAS BEEN REPLACED TWICE, I WAS TOLD IT HAD A SHORT THAT WAS FIXED BUT THE PROBLEM STILL HAPPENED. THIS LAST TIME THE SERVICE MANAGER SAID THE "CRANKSHAFT" WAS REPLACED AND THE PROBLEM STILL OCCURRED! IT'S LIKE THEY ARE REBUILDING MY CAR BUT NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. I FEEL THIS CAR IS TOO NEW TO BE GOING THROUGH THIS. I HAVE MISSED WORK BECAUSE OF IT. BEEN STRANDED ON THE STREET AND FREEWAY (VERY DANGEROUS). HAVE LOST SLEEP AND AM VERY DEPRESSED AND STRESSED ABOUT IT. I FEEL THIS IS A CASE FOR THE LEMON LAW IF THERE EVER WAS ONE. *NM
I WAS DRIVING AND THE CAR CAUGHT ON FIRE - ELECTRICAL WITH FLAMES INSIDE THE CAR. TO THE BEST OF MY KNOWLEDGE THE ENGINE AND BODY OF THE CAR WERE NOT DAMAGED. THE CAR IS CURRENTLY SITTING ON THE DEALER LOT. IT WAS REPORTED TO CHRYSLER AND THE CAR IS UNDER WARRANTY; HOWEVER, THEY ARE DENYING MY CLAIM. I WASN'T HURT - JUST INHALED A LOT OF BLACK SMOKE GETTING THE CAR OFF THE HIGHWAY AND INTO A PARKING LOT. THE WINDSHIELD SHATTERED FROM THE HEAT AS WELL AS THE ENTIRE DASH TO THE LEFT OF THE STEERING WHEEL IS GONE - AND THE PLASTIC IS MELTED AND JUST HANGING. CHRYSLER IS REFUSING TO DO ANYTHING ABOUT MY PT CRUISER EVEN THOUGH IT IS UNDER WARRANTY. THE 911 OPERATOR TRANSFERRED ME TO THE FIRE DEPARTMENT - WHO HAVE A REPORT ON THE CAR.
DT: WHILE DRIVING WENT TOO A FAST FOOD LINE AND WHILE WAITING TO PLACE AN ORDER NOTICED SMOKE COMING FROM UNDER THE HOOD. NO OTHER CARS WERE BEHIND CONSUMER'S VEHICLE, SO IMMEDIATELY PUT VEHICLE IN REVERSE AND QUICKLY PARKED IN A NEARBY PARKING LOT AWAY FROM OTHER VEHICLES. DRIVER CALLED 911. IN A SHORT TIME THE FRONT PORTION OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND WAS ABLE TO PUT OUT THE FIRE. THE FIRE DEPARTMENT WAS VERY VAGUE IN THEIR EVALUATION OF THE CAUSE OF THE FIRE, BUT DID SAY THEY THOUGHT IT WAS ELECTRICAL. DRIVER HAD SIMILAR EXPERIENCE WITH AN ELECTRICAL FIRE AND THOUGHT THE SMELL WAS FAMILIAR AS AN ELECTRICAL FIRE. AAA TOWED VEHICLE TO A LOCAL DEALER IN THE AREA, AND THAT IS WHERE THE VEHICLE IS CURRENTLY AWAITING A VISIT FROM THE INSURANCE ADJUSTER. *AK
DT: CONSUMER STATES THAT THE DEALER'S SERVICE DEPARTMENT IS TELLING HER THAT THE TRANSMISSION IS NOT GOING INTO FOURTH GEAR. 11/2004, 5/5/2005, 5/6/2005, 2/25/2005 SHE HAD THE VEHICLE SERVICED. THE LIGHT ON THE DASH BOARD CAME ON SO SHE TOOK VEHICLE IN, GOT THE CAR BACK AND THE LIGHT CAME BACK ON. CONSUMER TOOK THE VEHICLE BACK IN LAST WEDNESDAY AND VEHICLE HAS BEEN THERE EVER SINCE. CONSUMER FEELS THE VEHICLE IS TOO NEW TO HAVE THIS MANY PROBLEMS. *TT
AT 10 MONTHS OLD, PT CRUISER GT ENGINE LIGHT CAME ON. DEALER REPLACED PLUGS AND WIRES. 2 WEEKS LATER LIGHT CAME ON AGAIN. TOOK DEALER 2 WEEKS TO ORDER HEAD GASKET. DEALER LAPPED THE INTAKE AND EXHAUST VALVES AND REPLACED HEAD GASKET. NEXT DAY, ENGINE LIGHT WAS BACK ON. DEALER REPLACED THE WASTE GATE SOLENOID. DEALER CALLED AND SAID CAR WAS READY TO BE PICKED UP. BEFORE I GOT THERE, DEALER CALLED ME BACK TO TELL ME THE ENGINE LIGHT WAS BACK ON. DEALER THEN DETERMINED THAT A VACUUM HOSE HAD SLIPPED OFF CAUSING THE ENGINE LIGHT TO GO ON. PRIOR TO 12 MONTHS, CAR WAS OUT OF SERVICE 15 DAYS, OFFICIALLY AT THE DEALER 5 TIMES. ALL FOR THE ENGINE LIGHT COMING ON. DEALER IS SUPPOSEDLY WORKING WITH CHRYSLER TO GET THE CAR BOUGHT BACK.
OUR BRAKES NEEDED REPLACED FOR INSPECTION THE COMPANY REPLACED THE BRAKE PADS WE DIDN'T DRIVE MORE THE 15,000 MILES AND BRAKES STARTED GRINDING AND MAKING NOISE THEY NEEDED REPLACED AGAIN IT SEEMS THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THESE PT.CRUISERS SINCE THEY WERE MADE. HAVING TALKED TO SEVERAL OWNERS OF THIS VEHICLE I HAVE FOUND THAT THIS IS A MAJOR COMPLAINT AMONG THE OWNERS OF PT CRUISERS NO MATTER WHAT YEAR MADE WE STILL HAVE OURS AND IT HAS HAD IT'S BRAKES REPLACED MORE OFTEN THAN WHAT IT WAS DRIVEN WE CURRENTLY HAVE 88,000 ON OURS AND THE BRAKES START THIS NOISE THEN FAIL AFTER 20,00 MILES THIS APPEARS TO BE VERY UNSAFE IT ALSO APPEARS TO HAPPEN ON THE LEFT FRONT BRAKE FIRST THEN MOVES AROUND. THIS MAKES ANY PT CRUISER UNSAFE AND THEY SHOULD BE RECALLED TO FIX THE ENTIRE BRAKE SYSTEM BEFORE SOMEONE DIES. *TR
CONSUMER HAS PROBLEMS VIEWING THE DASHBOARD GAUGES ON 2004 CHRYSLER PT CRUISER DUE TO LACK OF BRIGHT LIGHTING.*MR THE DESIGN OF THE INSTRUMENT PANEL BLOCK OUT DAYLIGHT WHICH RESULTS IN THE DRIVER STRAINING TO SEE THE READING OF THE SPEEDOMETER, TACHOMETER, ETC. *NM
I HAVE HAD MY CHRYSLER PT CRUISER IN THE SHOP FOR THE SAME STEERING COLUMN NOISE 4 TIMES. IN 2 TIMES THEY HAVE SCRATCHED MY STEERING WHEEL TWICE . THEY REPLACED THE STEERING WHEEL ALREADY ONCE. I TOOK THE CAR BACK IN ON FRIDAY APRIL 22 AND I RECEIVED THE CAR BACK TONIGHT. I SAW 2 SCRATCHES ON THE STEERING WHEEL AGAIN I IMMEDIATELY TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE THE SERVICE REP LOOK AT THE STEERING WHEEL. I'M NOT HAPPY THAT I HAVE TO KEEP BRINGING THE CAR BACK IN FOR THE SAME THING, I WOULD LIKE TO REGISTER THE PT UNDER THE LEMON LAW. *AK
DT: THE CONSUMER TOOK THE VEHICLE TO A DEALERSHIP FOR POOR BRAKE PERFORMANCE. THE BRAKES WERE MUSHY. WHEN HE APPLIED THE BRAKES, THE VEHICLE WOULD KIND OF GLIDE. THE DEALERSHIP SAID BRAKES HAD ALREADY BEEN REPLACED BEFORE 15,000 MILES. THIS WAS NORMAL ON THIS VEHICLE.*AK *JB
WHEN SHIFTING FROM FIRST TO SECOND GEAR VEHICLE STOPPED MOVING AND WOULD NOT SHIFT INTO GEAR. VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED CONSUMER HAT THE CLUTCH AND BEARING NEEDED TO BE REPLACED. CONSUMER WAS CONCERNED THAT THE PARTS WORE OUT WITH LESS THEN 17,500 MILES.*AK
LOSE ALL INSTRUMENT PANEL FUNCTION, DOME LIGHT STAYS ON, AND DOOR AJAR LIGHT STAYS ON....EVEN THO NO DOOR IS OPEN...DEALER HAS NO CLUE AND COMPUTER DOES NOT REPORT AN ISSUE....PULL FUSE AND REINSERT RESOLVES THE ISSUE....*AK
S10 APPROPRIATE HANDLING RE CHRYSLER AND GM BANKRUPTCY PROCEEDINGS OWNER OF 2004 PT CRUISER IS NO LONGER ABLE TO SEEK COMPENSATION FM CHRYSLER/GM FOR A DESIGN AND MANUFACTURING DEFECT. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT THAT LEFT HER PARALYZED FROM THE NECK DOWN BECAUSE THE RIGHT FRONT PASSENGER SEAT BACK WAS DEFECTIVE AND COLLAPSED. THE CONSUMER FILED SUIT AGAINST CHRYSLER. EXPECTING TO HAVE HER DAY IN COURT, CHRYSLER FILED CHAPTER 11 A FEW WEEKS BEFORE THE SCHEDULED TRIAL DATE. *JB
MY COMPLAINT IS REGARDING THE ROUGH IDLE AND SURGES. THIS FIRST STARTED WHEN A/C OR HEAT WERE ON. AT THIS TIME THE CAR DOES THIS EVEN WHEN A/C OR HEAT ARE NOT ON. CAR FEELS AS THOUGH IT IS GOING TO STALL OUT WHEN ACCELERATING EITHER FROM A PARKED POSITION, ACCELERATING TO A FREEWAY SPEED AND WHEN IN IDLE POSITION. ON FEBRUARY 18TH, 2005, HEAD GASKET, CYLINDER HEAD AND SPARK PLUGS REPLACED PER MY COMPLAINT OF PROBLEM. AT THAT TIME THE CAR HAD 12,070 MILES ON IT. JUNE 17TH, 2005, SPARK PLUGS REPLACED AGAIN AND ALSO REPLACED SPARK PLUG CABLES BECAUSE PROBLEM STILL EXISTED. I WAS TOLD THAT THE CABLES WERE NOT REPLACED ON FEBRUARY 18TH AND THAT THIS WOULD FIX THE PROBLEM. THIS DID NOT FIX THE PROBLEM IN WHICH I MADE FURTHER COMPLAINTS ON NOVEMBER 15TH 2006. TECHNICIAN COULD NOT FIND PROBLEM. I WAS TOLD MONITOR SENSORS WERE WITHIN RANGE, TBS UPDATES CHECKED AND NONE WERE AVAILABLE. SPARK PLUGS AND CABLES WERE ALL IN GOOD CONDITION. JULY 11TH 2006, TECHNICIAN CONFIRMED COMPLAINT THAT ENGINE WILL STALL WHEN RUNNING A/C. FLASHED PROGRAMMED CONTROLLER AND CHECKED OVER ENGINE SYSTEM. PROBLEM STILL EXISTS AND I AM CONCERNED THAT THIS PROBLEM IS A HAZARD WHEN DRIVING THIS VEHICLE. *JB
WHILE DRIVING APPROXIMATELY 35 MPH FRONT AXLE LITERALLY BROKE. THERE WERE NO INJURIES.*AK
ONE DAY AFTER WASHING MY PT CRUISER, WHEN I STARTED THE ENGINE, IT WAS IDLING SO HARD THE CAR WAS JERKING FROM SIDE TO SIDE. I THOUGHT MAYBE AFTER IT RAN AWHILE IT WOULD STOP, SO I BACKED OUT OF THE DRIVEWAY. THE ENGINE LIGHT ON THE DASHBOARD LIT UP AND STARTING BEEPING, SO I PUT THE CAR BACK IN THE GARAGE. I PERFORMED THE TEST FROM THE OWNERS MANUAL FOR THE EMISSIONS, AND THE HARD IDLE STOPPED. HOWEVER, WHEN I WAS DRIVING THE CAR LATER THAT SAME DAY, THE CAR LOCKS KEPT LOCKING. AT ONE POINT, THEY WENT BERSERK, LOCKING CONSTANTLY FOR ABOUT 30 SECONDS. ONE DAY LATER, THE CAR SEEMS TO BE RUNNING NORMALLY. I'VE HEARD OF PROBLEMS WITH SUDDEN ACCELERATION IN CHRYLERS AFTER THE CAR IS WASHED. I'M CONCERNED ABOUT THE POSSIBLE DEFECT IN THE ELECTRICAL SYSTEM. *JB
I BOUGHT A 2004 PT/GT CRUISER NEW(12 MILES) FROM THE DEALER IN 02-05. THE DAY I LEFT THE PROPERTY I NOTICED A SERIOUS VIBRATION AT SPEEDS HIGHER THAN 45 MPH. I NOTIFIED THE DEALER , TOOK THE CAR BACK FOR CORRECTION PROBLEM NOT SOLVED. TWICE THE CAR HAS RETURNED , STILL NO SOLUTION. TODAY(03-10-05), DEALER NOTIFIES ME THAT THE PROBLEM IS AN EGINEERING PROBLEM --WHEEL/RIM SIZE-- CORRECTED BY CHRYSLER IN THE 2005 MODEL. THIS ISSUE WAS NOT TOLD TO ME PRIOR TO PURCHASE. THE DEALER REFUSES TO CORRECT THE PROBLEM AND TOLD ME "TAKE IT TO ARBRITRATION!" THIS CAR IS NOT SAFE AT SPEEDS OVER 45 MPH WITH THE CURRENT PROBLEM. *AK
CONSUME TOO MUCH OIL SINCE GOT THE NEW CAR. LOST ABOUT 1 QT EVERY 3K. NOW AT 65K, LOST 1 QT ABOUT EVERY 1K MILES. *TR
THE CONSUMER PT CRUISER TRIP METER CONSTANTLY RESET ITSELF, WHEN THIS HAPPENS THE DASH LIGHTS FLASH ON AND OFF, GAS GAUGE DROPS TO EMPTY AND THE BELLS START BEEPING. *BF THE MECHANIC SPRAYED STATIC GUARD IN IT THAT TIME TO RESOLVE THE ISSUE, BUT THIS DID NOT WORK. THE CONSUMER WAS TOLD THAT THE PROBLEM WAS WITH THE CLOTH SEATS AND TO GET OUT AND GRAB THE METAL BAR. THE GEAR SHIFTER KNOB WOULD COME OFF, THERE WAS A GRINDING NOISE IN THE REAR DUE TO THE BRAKES, IT WAS HARD FOR THE CONSUMER TO GET OUT OF THE VEHICLE AT TIME BECAUSE THE LOCK AND TUMBLERS WERE STICKING, THE ENGINE WOULD KNOCK INTERMITTENTLY DURING ACCELERATION AND WOULD ONLY GET 12.9 MILES TO THE GALLON AND WOULD RUN ROUGH INTERMITTENTLY, AND THE GAUGES WOULD QUIT WORKING AT TIMES. *SC
HEAD ON COLLISION, AIRBAGS CAME OUT, BACK SEAT BEHIND DRIVER CAME UN-DONE, UNLATCHED AND HIT DRIVER IN HEAD, DRIVER WAS KNOCKED UNCONCIOUS. RIVER WAS WEARING SEAT BELT AND AIRBAGS DID COME OUT.*AK
I HAVE A 2004 PT CRUISER THAT HAS 20,000 MILES, AND ALREADY NEEDS A TUNEUP..CAR RUNS ROUGH..I TOOK IT IN AND THE DEALER SAID THEY COULD NOT REPLACE BUT 1 SPARK PLUG, AND I HAVE TO PAY FOR THE OTHER 3...WHAT GOOD IS THE WARANTY..I BUY NEW CARS ALL THE TIME NEVER HAD THIS PROBLEM..DID I GET RIP OFF. *AK
TL* - THE CONTACT STATED THAT AFTER DRIVING THE2004 CHRYSLER PT CRUISER APPROXIMATELY 50 MPH, THE OIL GAUGE READS EMPTY AND NEEDED TO REFILLED EVERY TWO WEEKS. THE CONTACT ALSO STATED THAT THE VEHICLE HEATED UP VERY QUICKLY AND THE ENGINE GOT VERY HOT. *AK
I HAVE HAD PROBLEMS WITH MY AUTOMATIC 2004 PT CRUISER SINCE I HAVE PURCHASED THE VEHICLE IN JANUARY OF 2004. THE CAR HAS BEEN IN THE SHOP FOR WEEKS AT A TIME DUE TO THE CAR STALLING WHILE I AM DRIVING WHICH IS EXTREMELY DANGEROUS SINCE THE POWER STEERING LOCKS, AND THIS ACTION CAN POTENTIALLY CAUSE ME TO LOSE CONTROL OF THE CAR. THE CAR IS CURRENTLY IN THE SHOP DUE TO IT STALLING AND DRIVING ROUGH. EVERY TIME I TAKE THE CAR TO THE CHRYSLER SERVICE DEPARTMENT IT SEEMS LIKE THEY FIND AN ISSUE BUT IT IS THE WRONG ISSUE. LAST TIME THEY TOLD ME THE CAR WAS FINE AND NOTHING WAS WRONG WITH IT AND THE NEXT DAY THE CAR STALLED WHILE I WAS DRIVING. I HAVE RENTED PT CRUISER RENTAL CARS TO VERIFY THAT ALL PT CRUISER DO NOT RUN ROUGH AND STALL AND THE RENTAL CARS RUN LIKE A DREAM COMPARED TO MY CAR. IF THE TROUBLES WITH THE CAR DO NOT CHANGE AND THE CAR CANNOT BE FIXED I WOULD LIKE OUT OF THE DEAL. I AM VERY SCARED TO DRIVE MY NEW CAR DUE TO A POTENTIAL ACCIDENT.*AK
SUN VISOR DROPS TO FULL DOWNWARD POSITION, OBSCURING WIEW OF ROAD. DEALER REPLACED PART. *JB
ALMOST HIT ANOTHER VEHICLE/ ALMOST WENT THROUGH A TRAFFIC LIGHT. I HAVE COMPLAINED MUTLIPLE TIMES ABOUT MY BRAKE. I HAVE HAD MY CAR IN TO THE DEALER 3 TIMES FOR THE BRAKES, AND EVERY TIME AM TOLD BRAKES ARE FINE. THEY DID ADJUST THE BRAKES ONCE BUT THE BRAKES SQUEAL & GRIND ALL THE TIME. WAS TOLD IT WAS JUST THE NEW STYLE BRAKES/ BRAKE ROTOR IS RUSTING BADLY AND CHIPPING AWAY AROUND THE TOP BUT WAS TOLD THIS IS A NORMAL EVENT DUE TO THE ELEMENTS. ALSO MY DASHBOARD IS COMING AWAY FROM MY WINDOW AND THIS HAS NOT BEEN CORRECTED OR LOOKED AT. MY TIRES NEVER SEEM TO STAY INFLATED AND WAS TOLD THIS IS DUE TO THE WEATHER EVEN THOUGH I HAVE NEVER HAD THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE I HAVE OWNED. MY CAR HAS POWER SURGES AND THEY SAY THEY COULD NOT FIND ANYTHING WRONG THAT THIS IS NORMAL. BELT NOISE/ SQUEALING THEY SAY THIS IS NORMAL WEAR. I HAVE OWNED THIS CAR SINCE NOV 2004. I ALSO HAVE NICKS IN MY WINDSHIELD AND THEY SAID THEY FILLED THEM, AFTER HAVING ANOTHER GLASS COMPANY LOOK AT MY WINDSHIELD THEY SAID THEY WINDSHIELD HAD NOT BEING FILLED WITH ANY TYPE OF FILLER, SO NO IT WAS NOT REPAIRED. *AK
2004 CHRYSLER PT CRUISER. STATED ISSUE WHEN I FIRST PICKED UP CAR, CONTINUED LOSING AIR IN ALL FOUR TIRES. LOSS OF PRESSURE IN VEHICLE TIRES. THE ROOT CAUSE OF THE TIRE LEAKAGE WAS BECAUSE THE COATING ON THE ORIGINAL EQUIPMENT WHEEL RIMS WAS DETERIORATING AND NOT PERMITTING AN AIR TIGHT SEAL. I HAVE GONE THROUGH SEVERAL SETS OF TIRES AND RIMS ARE NOW CRACKING. *TR
WHILE DRIVING, THE VEHICLE VEERED OFF THE ROAD HITTING A CULDER. ONCE THIS OCCURRED THE VEHICLE STRUCK A TELEPHONE POLE FLIPPING ON THE NOSE OF THE VEHICLE. THE CONSUMER HAD TO BE CUT OUT OF THE VEHICLE AFTER BEING TRAPPED FOR OVER AN HOUR. THE CONSUMER DIED ON THE SCENE. PLEASE COMPLETE FORM. *JB *SC
VEHICLE WAS IN AN ACCIDENT. IT FLIPPED INTO A PHONE POLE, UPON IMPACT THE AIR BAGS FAILED TO DEPLOY, KILLING THE DRIVER. *AK
CAR STALLS & CHECK ENGINE LIGHT COMES ON CAR ALMOST STALLED BROUGHT TO DEALER TO PERFORM WARRANTY REPAIRS. DEALER REPLACED SPARK PLUGS, WIRES, POWER TRAIN MODULE.*AK
2004 PT CRUISER CUSTOMER STATES THAT THEY ARE PROBLEMS WITH THE DOME LIGHTS AND THE GAUGES**CC THE CONSUMER BELIEVED HIS PROBLEM MAYBE RELATED TO RECALL # 01V288000 *JB
ON SEPTEMBER 23,2004 I PURCHASED A 2004 PT CRUISER. FROM THE FIRST DAY, I HAVE HAD NOTHING BUT TROUBLE WITH THE DEALER AND THE CRUISER ITSELF. TWO DAYS AFTER I BOUGHT THE CAR I NOTICED THAT THE CAR HAD NUMEROUS OF DENTS IN IT SO I HAD THE DENTS REPAIRED. I GET THE CAR BACK AND THE MEN WHO PULLED THE DENTS HAD PUNCTURED A WIRE AND MY INSIDE LIGHT AND MY TRIP ODOMETER WASN'T WORKING. IN THE MEAN TIME I NOTICED THAT THE CAR WAS RUNNING ROUGH. IDLING TOO HIGH AND BOUNCY ON TAKE OFF. AT THAT TIME I TOOK IT BACK TO GET THAT FIXED AND THEY SAID THE REASON FOR THE ROUGH IDLE WAS A LOOSE VACUUM HOSE. THE NEXT DAY THE CAR WAS RUNNING WORSE. I TOOK IT BACK AND THE SAID THAT IT IS THE NATURE OF THE CAR AND THAT IT IS NORMAL FOR THE CAR TO RUN ROUGH AND IDLE HIGH. I WANTED TO EXCHANGE MY CAR FOR A DIFFERENT PTA CRUISER OR A DIFFERENT CAR AND I WAS TOLD THAT I SIGNED ON THE LINE TO PURCHASE IT SO I WAS STUCK WITH THE CAR. NOW I HAVE TO TAKE THE CAR BACK TO GET THE RECALL FIXED ON IT. I THINK THE 2004 PT CRUISER ENGINE NEEDS TO BE RECALLED. I AM NOT SATISFIED WITH THE CAR AT ALL.*AK
2004 PT CRUISER STALLS WHEN STOPPING WITHOUT WARNING. STALLS WHEN TURNING CORNERS OR STOPPING FOR SIGNS AND TRAFFIC LIGHTS. ACCIDENTS ALMOST OCCURRED A NUMBER OF TIME. 2 SEPARATE DEALERS HAVE HAD THE CAR, THEY CANNOT MAKE IT DO IT? AT LEAST 10 TRIPS AND THE LAST 9 WITHOUT PAPERWORK BECAUSE THEY SAY THEY DON'T NEED IT UNTIL THEY CHECK IT OUT. SOMETHING IS FISHY WITH THESE CARS. PRIVATE PARTY LOOKED AT THE PROBLEM AND SAID THE TRANSMISSION IS NOT DOWN SHIFTING WHEN COMING TO A STOP OR SLOWING TO MINIMUM SPEED. DEALERS AND CHRYSLER ARE DENYING A PROBLEM. I AM GETTING RID OF THE AUTO AS IT IS TOO UNSAFE TO CONTINUE DRIVING. I HOPE MORE OWNERS OF THESE COMPLAIN AS TO GET SOMETHING DONE ASAP. SOMEONE IS GOING TO GET KILLED. *JB
EVENFLO, MODEL # 3861364P1, DOM 06/13/2003. WHILE TAKING THE CHILD OUT OF THE CAR SEAT OFF THE BASE DID NOT DETACH. CONSUMER TRIED TO PULL IT APART AND IT DID NOT MOVE. CONSUMER CONTACTED THE DEALER. *AK
BRAKES CONSTANTLY HAVE GRINDING AND NOISE PROBLEMS, BRAKE PEDAL FEELS SOFT OR GOES TO THE FLOOR EASILY. THIS PROBLEM HAS PERSISTED SINCE THE PURCHASE OF A 2004 PT CRUISER WITH TURBO, BUT APPEARS TO BE A 2003 CHASSI AND BREAKS HENCE THE DRUM BREAKS ON THE REAR. DRUM BREAKS ON A TURBO MODEL HUMMMM. *TR
SUN LIGHT REFLECTS OFF THE GLOSSY, SILVER PAINTED AIRBAG COVER ON THE DASHBOARD BLINDING THE DRIVER. *JB
DT: THE CAR RANDOMLY STALLS OR DIES WHEN APPROACHING A STOP. ALSO, DID THIS WHEN TURNING A SHARP CORNER. THE CAR IS IN THE SHOP NOW FOR THIS PROBLEM. MECHANIC DOES NOT KNOW WHAT IS WRONG, BUT HAS HAD THE SAME PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM, BUT THEY DO NOT HAVE A FIX FOR THIS PROBLEM. OTHER CARS OF THE SAME YEAR AND MAKE ARE HAVING THE SAME PROBLEM ALSO, SOME NEWER MODELS ARE HAVING THE SAME PROBLEMS ACCORDING TO THE DEALERS THAT CALLER SPOKE TOO.*AK
THE INSTRUMENT PANEL ON THE P.T.CRUISER IS ALMOST INVISIBLE, AND IS AN ACCIDENT WAITING TO HAPPEN. IT REQUIRES THAT ONE TAKE HIS ATTENTION OFF THE ROAD TO READ ANY OF THE GAUGES, EXCEPT WHEN THE SUN IS SHINING DIRECTLY ON THE PANEL, OR IN THE DEEP DARK OF NIGHT (NOT TWILIGHT) *JB
Data synced from NHTSA on May 4, 2026