NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2001 Chrysler Town & Country. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
2001 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG BEING DEPLOYED WITHOUT CAUSE. *LD THE CONSUMER STATED WHEN THE AIRBAG DEPLOYED IT CRACKED THE WINDSHIELD AND DAMAGED THE DASHBOARD. THE CONSUMER REQUESTED TO BE REIMBURSED THE KELLY BLUE BOOK VALUE OF THE VEHICLE. *JS
CAR STOPPED, WINDSHIELDS WIPERS WORKED LIGHTING WORKED, CANTON CITY POLICE DEPARTMENT ATTEMPTED TO HELP . I HAD TO HAVE THE CAR TOWED ,PRIOR TO THE INCIDENT AUTOZONE PRINTED ELECTRICAL PROBLEMS IN MOTION 30TH STREET AND MARKET 8/07/2018 RECALL NUMBER 625600
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE FAILED TO MOVE. IN ADDITION, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A GROUND WIRE FROM THE WIRING HARNESS CAUSED THE IGNITION FUSE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
STEERING WHEEL LOCKED UP WHILE DRIVING, WITH ENGINE RUNNING, CAR WENT OFF ROAD, ALMOST HIT TREE. AFTER STOPPED , WITH ENGINE STILL RUNNING ( IT NEVER STOPPED) I HAD TO PULL BACK AND FORTH ON THE STEERING WHEEL, SUDDENLY THE WHEEL WAS FREE TO TURN AND HAS ACTED NORMAL SINCE. DROVE HOME FINE , BUT SCARED IT MAY HAPPEN AGAIN ! KIDS WERE IN VAN !
THE WARNING LIGHT FOR THE AIR BAGS COMES ON WHEN I START THE VEHICLE AND STAYS ON WHILE DRIVING. ABOUT A WEEK A GO IT WOULD COME ON AND THEN TURN OFF IN A MINUTE OR SO BUT NOW THE WARNING LIGHT STAYS ON. I AM WONDERING IF THERE HAVE BEEN ANY RECALLS FOR THESE AIR BAGS, IF THE VEHICLE IS SAFE, AND WHAT I SHOULD DO. THE VEHICLE HAS 49,067 MILES.
CHANGED BRAKES, ROTORS AND CALIPERS BUT AFTER A COUPLE OF MILES BRAKES GET STUCK, ABS LIGHT IS ON CONSTANTLY AND NOW BURNT RUBBER SMELL FROM FRONT WHEEL. WE HAVE HAD THIS ISSUE BEFORE.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG'S CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
WITH 4 DOUGLAS TIRES (215-65-16 T) PURCHASED AT WALMART I EXPERIENCED HIGH SPEED DRIVE-ABILITY ISSUES ABOVE 55 MPH. NOTICED EXCESSIVE RUNOUT ISSUE AT COLD START. TIRE ISSUE CONTINUE BUT CHANGE WITH TEMPERATURE/DISTANCE DRIVEN. THIS CERTIFIED MECHANIC CONSIDERS THESE TIRES TO BE A SAFETY HAZARD AND A SOURCE OF POOR RIDE QUALITY AT ALL TIMES. THESE TIRES SHOULD BE DISCONTINUED. THESE TIRES CANNOT QUALIFY FOR A "T" RATING SERVICE. I TESTED PERFORMANCE OF THESE TIRES FROM 0 TO 80 MPH WITH THE EXPECTATION OF TIRE FAILURE.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER AND A LOSS OF POWER STEERING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
AIR BAG LIGHT COMES ON WHILE DRIVING AND STAYS ON A COUPLE OF MINUTES AND THEN GOES OFF AND COMES ON LATER. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS
2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 14V-234. CONSUMER STATES THAT THIS IS THE SECOND RECALL NOTICE RECEIVED AND VEHICLE HAS NOT BEEN REPAIRED DUE TO DEALER NOT YET RECEIVING THE PARTS. *LD
THE AIR BAG LIGHT STAYS ON AFTER I START THE CAR. VEHICLE HAS APPROXIMATELY 95,000 MILES. THE TECHNICIAN SCAN SHOWS FAULT CODE FOR "DRIVER SQUIB #1 CIRCUIT OPEN" AND HE IS TELLING ME IT IS A CLOCKSPRING FAULT. THERE WAS A RECALL FOR THE CLOCKSPRING IN 2004, HOWEVER WHEN I CALLED THE DEALER HE SAID THAT MY VIN IS NOT INCLUDED. HOW DID CHRYSLER DECIDE THAT MY VEHICLE SHOULD NOT BE INCLUDED IN THE RECALL?
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED BY USING THE DOOR LOCK FEATURE ON THE DRIVER'S DOOR OR THE KEYLESS ENTRY SYSTEM WITH THE KEY FOB. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR WOULD BE AJAR. THE CONTACT STATED THAT THE DOOR WAS ONLY ABLE TO BE LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE TRANSMISSION FAILED TO GO FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH AN UNKNOWN FAILURE ON THE POWER TRAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
I AM NOT SURE IF IT IS ELECTRICAL OR NOT. IT SEEMS WHILE IN SOME VERY COLD WEATHER, THE HEATER SUDDENLY STOPPED WORKING ON THE PASSENGER SIDE AND THEN ABOUT 10 MINUTES LATER IT STOPPED ON THE DRIVER SIDE. THE FAN WORKED WELL BUT IT BLEW OUT COLD AIR ONLY. IF WE DID NOT HAVE WARM GEAR WITH US, I AM CERTAIN WE COULD HAVE RECEIVED SEVERE FROST BITE. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING TIGHTENED WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE AND NOTICED FLUID LEAKING UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN PROVIDED WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 270,000.
I BOUGHT CHRYSLER MY T & C AWD 3.8 LXI IN 2001, IN NOV. 2005 IT'S WIRING HARNESS GOT CORRODED DUE TO MANUFACTURING DEFECT AND CHRYSLER REPLACED IT WITH NEW WIRE HARNESS ON 11-29-2005 AT NO CHARGE AT 44,265 MILES. ON DECEMBER 23, 2014. I WAS DRIVING IN SAN FRANCISCO NEAR GOLDEN GATE BRIDGE AND NOTICED MY VAN STARTED SUDDEN ACCELERATION AND STRONG RUBBER BURNING SMELL STARTED FILLING THE PASSENGER CABIN. IT WAS OBVIOUS, SOON MY VAN WILL BE IN FLAME, THUS I PULLED OVER IN NEARBY PARKING LOT AND GOT IT TOWED AWAY FOURTH PLUS MILES. I HAVE COMPLETE SERVICE RECORD OF THIS VAN THAT IT IS VERY WELL MAINTAINED CAR AND SERVICED AT REGULAR INTERVALS AT CHRYSLER DEALERSHIP EACH AND EVERY TIME. THE MOST RECENT SERVICE AND PREVENTIVE MAINTENANCE WAS DONE AT FREMONT CHRYSLER DEALERSHIP AT 122690 MILES ON SEPTEMBER 05, 2014 AT A COST OF $1601.49. I DID EVERY THING THE DEALERSHIP RECOMMENDED IN THEIR SAFETY INSPECTION. AFTER ABOVE SERVICE THE CAR WAS NOT RUNNING SMOOTH, THUS I T WAS TAKEN BACK TO DEALERSHIP ON OCTOBER 14, 2014 AT 122903 MILES TO CHECK THE ISSUE. THEY RETURN BACK WITHOUT ANY JOB DONE SAYING THEY COULD NOT FIND ANY THING WRONG. IT WAS DRIVEN FEW MORE MILES AND IT'S WIRE HARNESS BURNED AND THEY SAID WIRE SHORTING INSIDE THE HARNESS WAS THE CAUSE OF ITS SUDDEN ACCELERATION ALSO. I HAVE OPENED CASE #26205598 WITH CHRYSLER BUT THEY HAVE NOT DECIDED YET WHAT THEY WANT TO DO. IT IS VERY UNUSUAL FOR A CAR TO BURN TWO WIRE HARNESSES IN A SPAN OF LESS THEN 125 K MILES. THEIR HARNESS HAVE MANUFACTURING DEFECTS. IT ALMOST BURNED MY CAR DOWN, IT WAS SAVED DUE TO MY ALERTNESS AND IMMEDIATELY PULLING IT OVER TO SAFETY. *TR
AIR BAG LIGHT COMES ON INTERMITTENTLY, NOT SURE IF IT MEANS IT IS ABOUT TO FAIL, SCARY STUFF, OR MAYBE IT WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT, ALSO SCARY. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE ELECTRICAL FUNCTIONS ON THE INSTRUMENT PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 2/24/15*CN THE CONSUMER STATED AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT WHILE DRIVING RANDOMLY. UPDATED 03/03/15*JB
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK OR UNLOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
WHILE DRIVING ON SUNDAY NIGHT, A CAR IN FRONT OF MINE HIT THE BRAKES REQUIRING ME TO DO THE SAME. AT THAT POINT, THE SEAT BEHIND MY DRIVER'S SEAT DISENGAGED FROM THE LOCKING MECHANISM AND TILTED FORWARD. MY DAUGHTER WAS IN THE SEAT AT THE TIME IN HER CARSEAT. AS THE SEAT FELL FORWARD HER FACE HIT THE BACK OF MY SEAT CAUSING AN ABRASION AND BLACK EYE. SHE WAS TAKEN TO HER DOCTOR. THE VAN WILL BE TAKEN IN TO CHRYSLER FOR EVALUATION. CLEARLY THE SEAT MALFUNCTIONED AS IT WAS NOT LEFT UNLOCKED. *JS
FAULTY CLOCK SPRING. SAME SYMPTOMS AS RECALL #04V480000 FOR CHRYSLER MINI-VANS MFD. THROUGH 08-31-2000. ALTHOUGH MINE IS A 2001 MODEL, IT WAS MFD. SOON THERE AFTER NOV.. 2000. WHY NO RECALL FOR THE '01? AGAIN SAME SYMPTOMS: AIR BAG LIGHT ON NEARLY ALL THE TIME, HORN DOESN'T WORK, STEERING WHEEL RADIO CONTROLS DO NOT WORK. A FAULTY CLOCK SPRING I'M TOLD. VEHICLE EXHIBITS THESE SYMPTOMS ACROSS ALL DRIVING CONDITIONS.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT EXAMINED THE VEHICLE AND DETERMINED THAT THE FUEL INJECTION WIRE HARNESS WAS DEFECTIVE. THE WIRE HARNESS WAS REPLACED BUT THE FAILURE WAS NOT REMEDIED. ALSO, THE CONTACT INDICATED THAT THE REAR HATCH DOOR WOULD ERRONEOUSLY UNLOCK INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN FAILED TO OPERATE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
WE HAD TO REPLACE THE FUEL PUMP IN OUR TOWN AND COUNTRY AND IT WAS A CARQUEST AFTERMARKET FUEL PUMP. EVER SINCE WE PUT IT IN ABOUT A YEAR AGO WE HAVE HAD MAJOR ISSUES WITH THE EVAP SYSTEM, NOW THE CAR STARTS REALLY HARD AND. WHEN WE DRIVE IT SEEMS TO WANT TO STALL OUT GOING DOWN THE ROAD. THIS IS NOT SAFE IF THE CAR STALLS GOING 50 MPH WE ARE GOING TO LOOSE OUR STEERING AND CONTROL. THIS ISSUE HAS BEEN ON GOING WITH THE EVAP SINCE WE BOUGHT IT USED IN 2010, THE OTHER THING AUTO ACCEPTANCE (WHERE WE PURCHASED IN 2010) DID WAS GIVE US A NEW GAS CAP WHICH DID NOT HELP THE ISSUE AT ALL... THIS IS A SERIOUS ISSUE WITH THIS AFTERMARKET PRODUCT AND IF I WOULD HAVE KNOWN WOULD HAVE NEVER SPENT THE MONEY ON IT. I AM CONCERNED WITH OUR SAFETY AS WE HAVE 3 CHILDREN THAT RIDE IN IT AS WELL. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE WHEN SUDDENLY THE FRONT DRIVER'S SIDE BURST INTO FLAMES. THERE WERE TWO LOUD EXPLOSIONS COMING FROM THE TIRE AREA AS THE ENTIRE VEHICLE BEGAN BURNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED HOWEVER, THE CAUSE OF THE FIRE WAS NOT DETERMINED. THERE WERE NO INJURIES REPORTED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
HAD SEVERAL REPAIRS DONE AND IT DIDN'T FIX THE PROBLEM BROKE DOWN IN SEVERAL DIFFERENT SPOTS WHILE DRIVING AND DURING MORNING START UP IT COULD HAVE CAUSED CUSTOMERS TO HAVE ACCIDENTS IT'S A FAMILY VAN SOMETHING HAS TO BE DONE I DON'T KNOW WHAT PROCEDURE CHRYSLER IS MAKING TO FIX THESE ISSUES A CONTACT FROM COMPANY OR COMPENSATION WOULD GREATLY BE APPRECIATED ITS CAUSING BUSINESS TO LOSE CUSTOMERS. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER WAITING A FEW MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT PERFORMED THE REPAIR HIMSELF THAT INCLUDED THE REPLACEMENT OF THE THROTTLE POSITION SENSOR, IDLE AIR CONTROL VALVE, MAP SENSOR AND THE COIL PACK. THE FAILURE CONTINUED AFTER THE CONTACT REPAIRED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THAT SPECIALIZED IN ELECTRICAL ISSUES WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000. THE VIN WAS NOT AVAILABLE.
MY WIFE WAS KILLED WHEN THE GEAR SHIFT ENGAGED WHILE SHE WAS PUTTING GROCERIES IN THE BACK OF HER VAN IN THE STORES PARKING LOT. THERE WERE NO WITNESSES. FLORIDA STATE HIGH PATROL AT THE SCENE PIECED TOGETHER THE LIKELY EVENTS. WHEN THE CAR STARTED ROLLING BACKWARD, SHE MAY HAVE REACHED IN THE DRIVER'S SIDE DOOR TO STOP IT. THE DOOR MAY HAVE KNOCKED HER UNDER THE CAR, KILLING HER INSTANTLY. THIS WAS REPORTED TO CHRYSLER IN 2014. I RAISE IT AGAIN BECAUSE OF RECENT PROBLEMS WITH GEAR SHIFTS IN LATER CHRYSLER MODELS. ... UPDATED 08/23/16 *BF *JS
POWER WINDOWS STOPPED WORKING. *TR
CRITICAL SAFETY EQUIPMENT HAS FAILED IN MY VEHICLE. MOST IMPORTANTLY, THE HORN HAS STOPPED WORKING AND I AM UNABLE TO ALERT OTHER VEHICLES OF POSSIBLE DANGERS. INOPERATIVE HORN. INOPERATIVE DRIVERS SIDE AIRBAG, INOPERATIVE SPEED CONTROL SYSTEM. THESE SAFETY FEATURE FAILURES ARE DUE TO AIRBAG CLOCKSPRING FAILURE. CHRYSLER RECALL OR NOTIFICATION CODE D17. THE CHRYSLER D17 RECALL (CLOCKSPRING FAILURE) INCLUDED CHRYSLER TOWN AND COUNTRY VEHICLES FROM 1998 THROUGH 2000. ALTHOUGH THE MODEL YEAR OF MY VEHICLE IS 2001, THE VEHICLE WAS MANUFACTURED IN AUG. 2000. THE HORN DOES NOT WORK AT ALL. THE HORN NOT WORKING IS A TREMENDOUS SAFETY RISK. I AM VERY FEARFUL FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THE AIRBAG NOT WORKING ALSO PUTS ME AND MY FAMILY AT GREAT RISK. I BELIEVE THAT MY VEHICLE WOULD BE INCLUDED IN THIS RECALL BECAUSE THE PART HAS FAILED AND MY VEHICLE WAS MANUFACTURED IN 2000. MY ULTIMATE CONCERN IS THE SAFETY OF MY FAMILY AND I WISH THAT CHRYSLER WOULD HONOR THEIR CUSTOMERS BY PROVIDING REPAIR FOR THIS GREAT SAFETY FAILURE. PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS OR NEED FURTHER CLARIFICATION. THANK YOU. *TR
THE FUEL INJECTION WIRE HARNESS HAS BECOME MELTED AND THE WIRES ARE BARE AND STARTING TO CORRODE. IT HAS MADE THE VAN ENGINE DIE MULTIPLE TIMES; RPM'S TO GO UP AND DOWN, WHITE SMOKE TO COME OUT OF TAIL PIPE; INCORRECT CODES TO COME UP WHEN ENGINE LIGHT IS ON; MISDIAGNOSIS UNNEEDED REPAIRS, ELECTRICAL ISSUES. 8TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR ERRONEOUSLY AND INDEPENDENTLY OPENED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 144,000.
DRIVING AND LIGHTS TURN ON AND OFF. THE HEADLIGHTS EVEN TAKE TURNS GOING OFF ON LEFT AND RIGHT SIDE, I RECEIVED TICKET. NEW BULBS PUT IN AND STILL HAVE DANCING ON AND OFF HEADLIGHTS. MECHANIC LOOKED AT AND CAN'T FIGURE OUT. CAR CAN'T BE DRIVEN AT NIGHT. *TR
THE OWNER WAS DRIVING THE VEHICLE WHEN A SUDDEN NOISE AND JERK RENDERED THE POWER STEERING USELESS AND THE VEHICLE BECAME IMPOSSIBLE TO STEER. A ACCIDENT WAS PREVENTED BY STEERING THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED FOR REPAIR THAT IS STILL PENDING... *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WERE TWO LEAKS WITHIN THE FUEL SYSTEM. WHEN THE CONTACT REFUELED THE VEHICLE TO CAPACITY, THE FUEL GAUGE WOULD ONLY READ THAT THE TANK WAS HALF FULL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE EGR SYSTEM EXHIBITED A LARGE LEAK AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS STATE INSPECTION WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE THE CONTACT ATTEMPTED TO MAKE A TURN. THE CONTACT ALSO STATED THAT THE POWER TRAIN POSITION LIGHT FLASHED. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A ROCK UNDER THE HOOD THAT WAS INTERFERING WITH THE DRIVING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY MILEAGE LIMIT. THE FAILURE MILEAGE WAS 145,000. UPDATED 11/16/12*LJ THE CONSUMER STATED THE CLOCK SPRING IS FIXED FREE BY RECALLS WITH CHRYSLER VEHICLES. A SOUTHFEILD CHRYSLER ADVISOR REQUESTED FOR THE CONSUMER TO PAY FOR THE VEHICLE TO BE REPAIRED. THE CONSUMER REFUSED. UPDATED 11/20/2012 *JS
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THERE WAS A LOUD ROARING SOUND EMITTED JUST PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR AFTER THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TRANSMISSION PUMP FAILED AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 180,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE CONTACT ACTIVATED THE LOW BEAM HEADLIGHTS AND NOTICED THAT THE DRIVER'S SIDE HEADLIGHT HAD NOT ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS THE PASSENGER SIDE HEADLIGHT DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE HEADLIGHT BULBS BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING APPROXIMATELY 10 MPH IN RAINY WEATHER, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE REGAINED POWER STEERING INDEPENDENTLY. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 45 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE LOW BEAM HEADLIGHT AND CONTINUED IN OPERATION. ON A SEPARATE OCCASION THE SIMILAR FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEADLIGHT. THE MALFUNCTION OCCURRED INTERMITTENTLY. THE CONTACT REPLACED THE HEADLIGHT BULBS HIMSELF AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. HOWEVER, THERE WAS AN OPEN AND CLOSED INVESTIGATION UNDER NHTSA ACTION NUMBER PE05004 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC. THE TECHNICIAN STATED THAT THE PCM WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPLACEMENT OF THE PCM. THE VEHICLE WAS TAKEN TO THE DEALER FOUR DIFFERENT TIMES. THE PCM WAS REPLACED THREE TIMES. THE TECHNICIAN STATED THAT THERE WAS NO GUARANTEE THE REPLACEMENT OF THE PCM WOULD REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE PCM WAS NOT THE CAUSE OF THE FAILURE. THE MECHANIC STATED THAT THE POWER DISTRIBUTION BOX WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
HEAD LIGHTS FLICKER AND WILL SHUT OFF WITH NO REASON OR WARNING. ALL LIGHTS FLICKER AND GO OFF. INTERIOR LIGHTS ON DASHBOARD ETC. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WAS STOPPED AT A TRAFFIC STOP WHEN THE PASSENGER SIDE AIR BAG DEPLOYED ERRONEOUSLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS NO WAY TO DETERMINE WHY THE AIR BAG DEPLOYED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS NO DEFECT WITH THE AIR BAG. THE FAILURE MILEAGE WAS 180,000.
MY VAN HAS A SEVERE GAS SMELL EVERYTIME I DRIVE IT AND IT HAS COST ME AND MY CHILDREN TO SUFFER FROM SEVERE MIGRANES I AM A SINGLE MOTHER OF 5 KIDS WITH A FIXED INCOME AND DO NOT HAVE THE MONEY TO PAY OR REPAIRS I AM STILL PAYING FOR THE VEHICLE I STILL OWE 4000 ON IT AND NOONE EVER TOLD ME ABOUT RECALLS ON THIS VEHICLE TILL I TOOK IT TO MY MECHANIC I HAVE OTHER ISSUES AS WELL I GET REGULAR OIL CHANGES AND FOR SOME REASON THE ENGINE GOT SO HOT IT SHOT THE BEARINGS IN THE RODS TO THE OIL PAN IT IS GOING TO COST ME OVER 300 DOLLARS IN REPAIRS AND ALSO THE BALL JOINT SNAPPED ON THE FRONT RIGHT SIDE THERE IS JUST ONE THING AFTER ANOTHER GOING WRONG WITH THIS VAN IT IS IN NICE PHYSICAL SHAPE BUT IT SEEMS LIKE I GET ONE THING FIXED AND SOMETHING GOES WRONG IS THERE ANYTHING I CAN GET DONE ABOUT THIS? LIKE I SAID I AM STILL PAYING ON IT SO IT IS NOT LIKE I CAN JUST GO OUT AND GET ANOTHER CAR TO REPLACE IT I HAVE BEEN WITHOUT IT FOR OVER A MONTH NOW AND I HAVE TO HAVE IT FOR MY KIDS. *TR
2001 CHRYSLER TOWN AND COUNTRY LIMITED, BACK WINDSHIELD WIPER SCREWS CAME APART DURING A RAINSTORM AND BROKE THE WINDSHIELD. IT HAS TO BE REPLACED. I HAVE HAD THIS VEHICLE SINCE 2003 AND HAVE SPENT THOUSANDS OF DOLLARS ON MAJOR PARTS. I CANNOT AFFORD A CAR PAYMENT, BUT I AM WORRIED WHAT WILL GO NEXT. MAYBE SOMETHING THAT WOULD CAUSE CATASTROPHIC INJURY. DAIMLER CHRYSLER NEEDS TO REIMBURSE SOME OR ALL OF THESE EXPENSES. *TT
2001 CHRYSLER TOWN & COUNTRY LIMITED 3.8L V6. I HAVE HAD SUSPENSION PROBLEMS FROM THE START. KNOCKING NOISES, ETC. REPLACED TIE RODS, SWAY BARS, LOWER CONTROL ARMS AND BUSHINGS, BUT DONE IT PIECEMEAL. MANY OF THESE ITEMS HAVE BEEN REPEATEDLY REPLACED. NOW IT HAS GOTTEN WORSE--FROM STRICTLY ANNOYING TO DOWNRIGHT DANGEROUS. THE VAN JERKS APPROX 6-8 FEET LEFT AND RIGHT INTO ANOTHER LANE OR SHOULDER IN A SECOND. REPLACED THE LOWER CONTROL ARMS AND REDUCED THE JERKS TO ONLY 6-8 INCHES BUT STILL DRIFTS. I AM AGAIN REPLACING RACK & PINION, INNER AND OUTTER TIE RODS ALONG WITH THE NEW CONTROL ARMS. HOPEFULLY THIS WILL ALLEVIATE THE PROBLEM--BUT THIS REPEATED REPAIRS HAS COST MORE THAN THE VAN IS WORTH. NOT TO MENTION THE RAPID WEAR OF TIRES (SEEM TO REPLACE EVERY 10K MILES). *TR
THE AIR BAG, HORN AND OTHER DEVICES WITH CONTROLS ON THE STREEING WHEEL HAVE FAILED TO OPERATE. THE VEHICLE IS A 2001 TOWN AND COUNTRY CHRYSLER VAN. THERE WAS A RECALL FOR YEAR 2000 AND EARLIER FOR THIS PROBLEM DUE A FAILED CLOCKSPRING. THIS IS AN EARLY 2001 VEHICLE AS I TOOK DELIVERY IN DECEMBER 2000. THIS IS A SAFETY ISSUE - IT APPEARS THAT THE PROBLEM IS IDENTICAL TO THAT DESCRIBED IN NHTSA CAMPAIGN # 04V480000. WHY IS THIS NOT COVERED IN THE RECALL? A LOCAL CHRYSLER DEALER IS QOTING ME A COST OF $250 + TO REPAIR. *KB
Data synced from NHTSA on May 4, 2026