2001 Chrysler Town & Country Complaint Log

DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED INTERMITTENTLY AND WHILE PARKED IN THE DRIVE WAY, THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE BATTERY ACID LEAKED ONTO THE WIRING CAUSING THE ENGINE TO FAIL. THE WIRING WAS PLACED BELOW THE BATTERY DUE TO IMPROPER INSTALLATION BY A MANUFACTURER DEFECT. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED.

MY VAN 2001 CHRYSLER TOWN & COUNTRY DRIVER'S SIDE POWER WINDOW WON'T GO UP. WINDOW ONLY RISES IN 1/2" INCREMENTS. DEALER SAID IT WAS A MAJOR PROBLEM WITH 2001 MODELS BUT CHRYSLER NEVER ISSUED A RECALL. SAID I NEED A NEW POWER WINDOW MOTOR. *NM

THE AIRBAG DISABLE LIGHT PERIODICALLY COMES ON. IT STAYS ON FROM A FEW SECONDS TO SEVERAL MINUTES. *TR

BACK IN EARLY 2005 WE HAD A PROBLEM WITH THE SWAY BAR, SWAY ELIMINATORS & SWAY BUSHINGS HAVING TO BE REPLACED ON OUR 2001 CHRYSLER TOWN & COUNTRY LX WITH ONLY 31,000 MILE ON IT (PURCHASED NEW IN 2001). WE CONTACTED CHRYSLER WITH THE PROBLEM & THIS WAS RESOLVED PROMPTLY BY CHRYSLER. SAME CAR 1 1/2 YEARS LATER AND NOW WITH ONLY 40,000 MILES ON IT A "THUNKING" NOISE IN THE FRONT END AGAIN. UPON TAKING IT TO A LOCAL CHRYSLER DEALERSHIP FOR A ROUTINE OIL CHANGE THE MECHANIC TOLD US THAT THE RACK & PINION STEERING NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $900. A REPRESENTATIVE OF THE CHRYSLER DEALERSHIP INFORMED ME TO CONTACT CHRYSLER ABOUT THIS PROBLEM SINCE IT SEEMED TO POSSIBLY BE A PREMATURE FAILURE. WE IMMEDIATELY HAD THE RACK & PINION STEERING REPLACED BY OUR MECHANIC BECAUSE WE DIDN'T KNOW WHAT WOULD HAPPEN IF IT FAILED WHILE DRIVING. THE CONTINUING PROBLEM WITH THE FAILURE OF MAJOR PARTS ON THIS VAN STARTING WITH ONLY 29,000 MILES ON IT SUGGESTS SOMETHING WRONG WITH THE MANUFACTURE OF THIS VEHICLE. CHRYSLER WAS CONTACTED IN REGARDS TO THE RACK & PINION STEERING AND REPLIED WITH A SORRY PAST WARRANTY REPLY. *NM

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE HOSES TO THE REAR HEATER HAD LEAKED AND NEEDED TO BE REPLACED.

INTERMITTENT AIR BAG LIGHT. APPEARS TO BE CLOCKSPRING. ALSO DRIVER SIDE SLIDING DOOR AUTOMATIC LOCK WON'T WORK. *JB

T&C EX 2001-STEEL LINES (2) FOR REAR HEATER RUSTED THROUGH LEAKING OUT ALL ITS FLUID.(HOPING THERE IS NO DAMAGE TO ENGINE). THESE LINES GO FROM ENGINE COMPARTMENT TO JUST UNDER THE VEHICLE. REPLACEMENT LINES WERE MADE OF ALUMINUM AT A COST OF $149 + 6% TAX. (WAS GIVEN A SLIGHT DISCOUNT ON PRICE)LOSS OF FLUID WAS $21.58 + 6% TAX. LABOR DONE BY SELF. *JB

HEATER TUBES RUSTED AND LOST OF ALL COOLANT SUDDENLY. THIS TUBE RUNS FROM THE FRONT TO THE REAR HEATER ELEMENT. THIS TUBE IS 2" FROM THE EXHAUST PIPE. DEFINITELY A POOR DESIGN. *NM

MY WIFE WAS DRIVING THE 2001 CHRYSLER TOWN & COUNTRY WHEN SHE HEARD A NOISE. THE CHECK ENGINE LIGHT WENT ON. SHE IMMEDIATELY DROVE HOME CANCELLING THE APPOINTMENT SHE HAD, I TOOK CAR TO MY MECHANIC. HE PLACED THE CAR ON HIS COMPUTER AND A CODE RELATED TO A TRANSMISSION SOLENOID CAME UP. HE SAID THE CAR WAS IN "LIMP MODE". THIS IS SOMETHING UNIQUE TO CHRYSLER TRANSMISSIONS.(CAR CAN GO INTO 2ND GEAR ONLY) HE CLEARED THE CODE AND SUGGESTED TO SEE IF LIGHT CAME BACK. IT DID. I TOOK CAR TO A TRANSMISSION SPECIALIST THE FOLLOWING DAY. HIS COMPUTER PULLED UP A DIFFERENT CODE BUT IT WAS RELATED TO THE TRANSMISSION. HIS CODE SAID IT WAS THE TRANSMISSION CONTROL MODULE, WHICH WAS LOCATED IN THE FRONT WHEEL WELL. HE OPENED THE WHEEL WELL TO INSPECT THE MODULE. HE SAID THE MODULE WAS RUSTED THROUGH AND CRACKED. THE REPLACEMENT COST IS ESTIMATED TO BE IN THE $400.00 RANGE. THE TRANSMISSION MECHANIC SAID THAT HE HAS SEEN A NUMBER OF CASES WHERE THE MODULE BECOMES DETERIORATED PRIMARILY BECAUSE OF ITS LOCATION IN THE WHEEL WELL. IT IS AN EXAMPLE OF THE ENGINEERS USING "LOGIC" IN THE PLACEMENT OF COMPONENTS. IF THIS IS A DESIGN FLAW, I BELIEVE THE REPLACEMENT COST SHOULD BE BORNE BY THE MANUFACTURER. THIS IS A POTENTIALLY DANGEROUS SITUATION ESPECIALLY WHEN ON THE HIGHWAY AT SPEEDS ABOVE 35-40 MPH. *JB

DRIVER SIDE POWER WINDOW GOES DOWN BUT WILL ONLY COME UP INCHES AT A TIME. HAS BEEN A PROBLEM SINCE 2006. SEEMS LIKE A COMMON PROBLEM ACCORDING TO MY DEALER. *TR

COMPLETE TRANSMISSION FAILURE AT 75,000 MILES IN MAY 2006. NEW SEAL AND TORQUE CONVERTER INSTALLED. ANOTHER TRANSMISSION FAILURE IN JULY 2006. THIS SHOULDN'T BE HAPPENING ON A VAN WITH ONLY 75,000 MILES ON IT. *NM

AIR BAG LIGHT TURNS ON INTERMITTENTLY WHEN TURNING CORNERS, THEN GOES OUT AFTER A MINUTE WHEN THE CAR IS DRIVING STRAIGHT. *NM

THE TURN SIGNAL INDICATOR IN MY 2001 CHRYSLER TOWN AND COUNTY STARTED TO FAIL. WHEN I INDICATE THAT I WISH TO TURN RIGHT THE LEFT TURN SIGNAL COMES ON OUTSIDE THE VEHICLE. I CONSIDER THAT THE COMPONENT FAILING IN THIS MANNER WHERE THE OPPOSITE TURN SIGNAL COMES ON TO BE A SERIOUS SAFETY ISSUE. I SPOKE TO THE MANUFACTURER (DAIMLER CHRYSLER) ABOUT THIS ISSUE AND THEY SAID THAT THE COMPONENT WAS OUT OF WARRANTY. *NM

2001 CHRYSLER TOWN AND COUNTRY MINIVAN AIR CONDITIONER EVAPORATOR FAILURE. WHEN I TOOK THIS IN FOR REPAIR, THE MECHANIC TOLD ME IT WAS THE THIRD 2001 T&C VAN THAT HE HAD TO REPLACE THE EVAPORATOR IN THIS WEEK! HE CLAIMS THE LOCAL DEALER HAS SEVERAL EVAPORATORS IN STOCK BECAUSE THEY HAVE BEEN EXPERIENCING THE SAME PROBLEMS. *JB

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A POPPING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE UPPER CONTROL ARM AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL # 01V152000 REGARDING THE FRONT SUSPENSION. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. ADDITIONALLY, THE SPEEDOMETER INTERMITTENTLY WORKED. THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING REPAIRS FOR THE SUSPENSION AND INSPECTION OF THE SPEEDOMETER.

I DISCOVERED BY SITTING FOR THE FIRST TIME ON THE BACK OF MY CHRYSLER TOWN & COUNTRY LX 2001 THAT THE REAR SEAT BELTS ARE NOT WORKING. INDEED THEY DO NOT BLOCK AND EVEN DO NOT COME BACK PROPERLY IN PLACE WHEN NOT USED. I WENT TO MY DEALER WHO CONFIRMED TODAY THAT THE 4 BELTS ARE DEFECTIVE AND IS ASKING $900 TO REPLACE THEM AS THEY ARE CLAIMING MY WARRANTY HAS EXPIRED. IF I HAD NOT SAT ON THE BACK I MAY HAVE NEVER NOTICED THE PROBLEM. THOSE BELTS ARE CERTAINLY DEFECTIVE SINCE QUITE SOME TIME ALREADY. I WOULD LIKE TO KNOW WHAT MEANS I HAVE TO HAVE CHRYSLER COVERING FOR THE REPLACEMENT OF THE DEFECTIVE BELTS. THANK YOU FOR GIVING ME ORIENTATION TO FOLLOW TO GET MY CAR SECURE AGAIN FOR MY KIDS WHO ARE SITTING ON THE BACK. *JB

WINDOW REGULATOR DOESN'T WORK. *NM

DRIVER'S SIDE POWER WINDOW WILL ROLL DOWN, BUT FAILS TO COME BACK UP. SOMETIMES, IT WILL COME UP IN SMALL INCREMENTS. BUT, USUALLY, I HAVE TO WAIT A LONG TIME FOR IT TO WORK. IF IT'S RAINING AND THE WINDOW IS ACCIDENTALLY OPENED, IT IS DIFFICULT TO GET BACK UP IF DRIVING ON THE HIGHWAY, CAUSING A POTENTIALLY DANGEROUS SITUATION AND ALSO POTENTIALLY GETTING THINGS INSIDE THE VEHICLE WET THAT SHOULDN'T GET WET. *NM

WINDOWS WILL OPEN BUT WILL ONLY GO UP IN INTERMITTENT CYCLES, MOVING INCHES AT A TIME OR NOT AT ALL WHEN PUSHING THE BUTTON; HAVE TO WAIT MINUTES TO GET IT TO MOVE ONLY INCHES. BECOMES A MAJOR PROBLEM WHEN IT IS RAINING. BEEN ONGOING FOR LAST TWO YEARS. STARTED AS JUST DRIVER'S SIDE WINDOW, BUT WITHIN LAST YEAR STARTED ON PASSENGER SIDE; HOWEVER, DO NOT HAVE THE $400 PER WINDOW TO FIX! *NM

HAD AN FRONT LEFT CORNER DAMAGE ACCIDENT WITH VEHICLE THAT STRUCK ME WITH THE FRONT MIDDLE OF HIS VEHICLE. I WAS ALMOST AT A STAND STILL. SINCE SPEED LIMIT WAS 40 MPH WE ESTIMATED THAT AS THE SPEED OF THE VEHICLE THAT STRUCK MY VEHICLE. MY VEHICLE HAS TWO FRONT AIR BAGS AND FRONT SIDE AIR BAGS. NONE OF THEM DEPLOYED AT TIME OF IMPACT. *JB

I BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY LX VAN,ON 04/04/2004 I HAVE HAD A LOT OF PROBLEMS WITH THE DRIVERS SIDE POWER WINDOW. IT WILL GO DOWN ALL THE TIME,BET 99% OF THE TIME IT COMES UP 1/4 TO 1/2 IN. AT A TIME AND TAKES ABOUT 1/2 HOUR TO GET IT ALL THE WAY UP. CHRYSLER WANTS $300.00 DOLLARS TO REPLACE IT,BUT I READ AND GET TOLD THAT THIS HAPPENS TO ALMOST ALL CHRYSLER AND DODGE AND PLYMOUTH VANS. AND EVEN IF YOU FIX IT CHANCES ARE IT WILL STOP WORKING SOON AFTER. THIS IS NOT RIGHT THAT CHRYSLER CAN SELL VANS AND MAKE MONEY OFF OF THE BAD MOTORS THEY PUT IN THE WINDOWS. I GET WET IF IT RAINS IF I FOR GET AND RUN THE WINDOW DOWN. AND I FREEZE IN THE WINTER SOME TIMES BECAUSE IT WON,T COME UP. ALSO THE TIMING GO,S BAD ON THE FRONT WIPER MOTOR A LOT AND THE ARMS CROSS OVER EACH OTHER AND BRAKES THE BLADES. THEY KNOW ABOUT ALL THIS AND WON,T OWN UP TO IT. CHRYSLER NEEDS TO BE MADE TO FIX THERE JUNK. I PAID GOOD MONEY FOR THE VAN AND IM TIRED OF THEM MAKING OUT THAT THEY DON,T NO ABOUT THIS PROBLEM JUST SO THEY CAN MAKE MONEY OFF OF US. *JB

DT*: THE CONTACT STATED THE POWER LIFT GATE DOES NOT ALWAYS LATCH. THE DEALERSHIP ADJUSTED THE LIFT GATE, BUT THE PROBLEM PERSISTS. THERE IS A NHTSA RECALL, # 05V134000, REGARDING THE LIFT GATE LOCK. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

TRANSMISSION WOULD NOT SHIFT INTO ANY GEAR BUT FIRST. *JB

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN; HOWEVER IT DID NOT SLOW DOWN. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO GET THE VEHICLE TO SLOW DOWN ENOUGH TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. IT WAS THEN RESTARTED AND TAKEN TO THE DEALER FOR INSPECTION. THEY REPLACED THE CALIPERS AND THE MASTER CYLINDER. THE VEHICLE HAS THE SAME PROBLEMS ALTHOUGH THOSE CHANGES WERE MADE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP UNDERGOING ADDITIONAL TESTING.

VEHICLE HAS ELECTRICAL PROBLEMS INCLUDING BUT NOT LIMITED TO POWER WINDOWS, WIPERS, STEREO, HEADLIGHTS, AND AC CONTROLS. PROBLEMS INCLUDE HEADLIGHTS FLICKERING ON AND OFF, WIPERS/STEREO DOES NOT FUNCTION WHEN YOU FIRST TURN ON THE CAR AND THEN COMES ON BY ITSELF ANYWHERE FROM 30 SECONDS TO 3 DAYS LATER. NO PATTERN CAN BE DETERMINED WHICH MAKES ME TO BELIEVE THAT THE WHOLE ELECTRICAL SYSTEM OF THIS VEHICLE IS DEFECTIVE. ACCORDING TO THE DEALERSHIP THEY CANNOT DUPLICATE THE PROBLEM, OR IF THEY CANNOT DETERMINE THE CAUSE OF THE PROBLEM, THEREFORE IT ISN'T THEIR PROBLEM. I HAVE SPENT COUNTLESS TRIPS TO THE DEALERSHIPS AND PAID FOR THEM TO LOOK AT IT ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE IT. THEN THEY OFFER ME A SOLUTION FOR NO LESS THAN $400 THAT IS SUPPOSED TO "FIX" THE PROBLEM WHEN ANYONE WITH COMMON SENSE KNOWS THAT I WOULD JUST SPEND THAT MONEY AND STILL HAVE THE PROBLEM BECAUSE THE REPLACEMENT THAT THEY ARE PROPOSING ISN'T THE ROOT OF THE PROBLEM.*JB

DT*: THE CONTACT STATED THERE WAS A PUDDLE UNDER THE FRONT END OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE METAL HEATER TUBES IN THE REAR HAD RUSTED THROUGH. THE REPAIR SHOP COULD NOT DO THE NECESSARY REPAIRS AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE HEATER TUBES. THE VEHICLE WAS LOCATED IN A SALT BELT STATE. *AK UPDATED 03/28/06.

I HAVE A CHYRSLER 2001 TOWN AND COUNTRY MINIVAN WITH 81,000 MILES. EXPERIENCED A MAJOR FAILURE OF THE TRANSMISSION ON 2/12/06 FROM WESTERN NEW YORK TO MY HOME IN CLEVELAND, OH. FAILURE OCCURRED OUTSIDE ERIE PA ON INTERSTATE 90 . HAD THE VAN TOWED TO CHRYSLER DEALERSHIP IN ERIE PA. AND THEN I RENTED A CAR TO GET BACK TO CLEVELAND. DEALERSHIP CALLED AND SAID THAT THE OUTPUT/INPUT SHAFT HAD BROKEN AND SPRAYED METAL THROUGH OUT THE TRANSMISSION INCLUDING DAMAGE TO THE TRANSMISSION CASE. DEALER STATED THAT THE VAN REQUIRED A NEW RE-MANUFACTURED TRANSMISSION AT $3,800.!! I CALLED CHRYSLER FOR ASSISTANCE BECAUSE I FELT THAT A VEHICLE WITH 81,000 MILES ON IT SHOULD NOT HAVE A MAJOR TRANSMISSION FAILURE LIKE THAT, AND I ALSO FELT THE COST OF THE REPAIR WAS EXCESSIVE. CHRYSLER'S RESPONSE WAS SOMETIMES THIS HAPPENS AND THERE IS NOTHING THEY CAN DO. CASE CLOSED. EVEN THE FACT THAT I HAVE OWNED 3 CHRYSLER MINIVANS DIDN'T MATTER TO THEM. SINCE THE VAN WAS 2 HOURS FROM MY HOME, I HAD NO OTHER REASONABLE OPTION BUT TO HAVE THE DEALERSHIP PUT IN THE RE-MANUFACTURED TRANSMISSION. *JB

AIRBAG DISABLED DUE TO CLOCK SPRING DEFECT ON 2001 CHRYSLER TOWN & COUNTRY EX MINIVAN. THERE IS A RECALL (RECALL # 04V480000 FROM NHTSA DATABASE) FOR SAME BUT SLIGHTLY OLDER VEHICLES. I BELIEVE THE SAME PROBLEM EXISTS IN THE 2001 YEAR MODEL AS WELL. *JB

2001 CHRYSLER TOWN AND COUNTRY LIGHTS FLICKER AND ALSO DIM FOR NO APPARENT REASON; AS OF THIS TIME THE DEALER HAS BEEN UNABLE TO DETERMINE WITH CERTAINTY WHAT THE PROBLEM IS. *JB

THE DAY WE PURCHASED OUR VAN, THE SPEEDOMETER STARTED ACTING UP AND ANYTHING OVER 50 MPH IT IMMEDIATELY JUMPS UP TO 120 AND STAYS THERE. I HAD THE VEHICLE TO THE DEALER APPROX. 8 TIMES IN THE FIRST MONTH. THEY STATE THIS IS NOT COVERED UNDER THE FIRST 3000 MILE, 3 MON WARRANTY, EVEN THOUGH IT STARTED THE DAY I PURCHASED THE VEHICLE. *NM

THE DRIVERS SIDE WINDOW GOES DOWN BUT WON'T COME UP. THIS APPEARS TO BE HAPPENING TO LITERALLY THOUSANDS OF TOWN AND COUNTRY MINIVAN OWNER. *TR

I HAVE A 2001 CHRYSLER TOWN AND COUNTRY, I HAVE A PROBLEM WITH THE POWER SLIDING DOOR, THIS HAS NOW HAPPENED TWICE FIRST TIME FED. 2005 AND NOW DEC. 2005. BOTH TIMES IT HAS HAPPENED IT HAS BEEN COLD, SINGLE DIGIT TEMP. WHEN STARTING THE CAR AND THE POWER SLIDING DOOR IS SHUT, THE MOTER OF THE DOOR KICKS ON AND KEEPS TRYING TO CLOSE THE DOOR, RESULTING FROM THIS, THE DOOR BECOMES AJAR, AND THE AUTO SLIDE DOOR WILL NOT WORK PLUS THE DOOR WILL NOT SHUT THE DOOR LATCH FREEZES IN THE LOCK MODE AND THE DOOR WILL NOT CLOSE!!! THIS HAPPENED WHEN I TURN THE CAR ON, FIRST TIME MY KIDS WERE IN THE CAR THE SECOND TIME NO ONE WAS IN THE CAR AND THE POWER SLIDE DOOR WAS NEVER TOUCHED. *NM

BAG LIGHT CONTINUES TO LIGHT UP AFTER REPEATED ATTEMPTS TO REPAIR THE PROBLEM. I AM CONCERNED FOR THE SAFETY OF MY FAMILY AS I AM INFORMED THAT WHEN THE BAG LIGHT IS LIT, THE BAG SAFETY SYSTEM IS INOPERABLE. A RECALL WAS ISSUED BY CHRYSLER FOR MODELS WITH SIMILAR PROBLEMS THAT DOES NOT EXTEND TO THE 2001 TOWN & COUNTRY MODEL. *NM

CONSTANT KLUNKING FROM FRONT END WHEN EVER GOING OVER BUMPS, HAVE REPLACE SWAY BARS ,ON BOTH SIDES TIE RODS, CV JOINTS ,EVERYTHING HAS BEEN REPLACED ON THIS FRONT END AND STILL MAKES A KLUNKING NOISE MY SISTER HAD THE SAME PROBLEM WITH HER DODGE GRAND CARAVAN. HAVE TALKED TO NUMEROUS PEOPLE THAT OWN OR HAVE OWNED CHRYSLER MINIVANS NUMEROUS YEARS AND MAKES AND MODELS, WITH THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE POWER STEERING FAILED ON SEVERAL OCCASIONS. THE FAILURE NORMALLY OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS STARTED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY A HOLE IN THE POWER STEERING HOSE. THE VIN WAS REJECTED FROM THE SYSTEM. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 170,000.

DRIVERS SIDE SLIDING DOOR POWER SLIDING FUNCTION STOPPED WORKING, THEN SHORT TIME LATER THE DOOR WONT OPEN AT ALL, MANUALLY OR POWER. TOOK VAN TO THE DEALER SAID IT NEEDED A NEW LATCH AT A PRICE OF 250.00 DOLLARS PLUS THE COST OF GETTING THE DOOR OPEN AND REPLACING THE LATCH SAME VEHICLE THE POWERLIFT GATE OR REAR DOOR POWER FUNCTION HASN'T WORK SINCE I BOUGHT IT TOOK IT BACK REPLACED THE CONTROL MODULE 3 TIMES STILL DOESN'T DOESN'T WORK. *TR

CHRYSLER 2001 TOWN & COUNTRY AT 77468 MILES AIRBAG LIGHT ON THE DASH CAME ON AND STAYED ON WITH INTERMITTENT BLINKING OFF AND THEN ON. TOOK IT TO HAYES CHRYSLER. THEIR INVOICE STATES "TECH VERIFIED AND RAN ELECTRICAL DIAG WHERE HE FOUND PASSENGER SIDE SQUIB OPEN". CONSEQUENCES WERE THAT IF AN ACCIDENT HAD OCCURRED, THEN THE PASSENGER SIDE AIRBAG WOULD NOT HAVE DEPLOYED. FIX WAS TO REPLACE PASSENGER SIDE AIRBAG MODULE. *NM

DT: THE CONTACT STATES THE BATTERY IN HER VEHICLE EXPLODED. THIS CAUSED THE BATTERY TO LEAK ACID AND CORRODE THE BATTERY CABLES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY STATED THE BATTERY HAD CORRODED. OTHER MECHANICS STATE THE BATTERY COULD EXPLODE ONLY IF IT HAD NOT BEEN BOLTED DOWN PROPERLY OR IF THE WIRES WERE NOT ATTACHED CORRECTLY. THE VEHICLE IS STILL AT THE DEALERSHIP, BUT NO CORRECTIONS HAVE BEEN MADE. *JB

BETWEEN 09/25/05 AND 01/25/06 I HAVE SPENT OVER$9,000.00 IN REPAIRS TO MY 2001 TOWN AND COUNTRY. ALL ELECTRICAL RELATED. VAN HAS STALLED AND LEFT US STRANDED NUMEROUS TIMES. FUSES, FUEL RELAYS, ELECTRICAL HARNESS DAMAGED, OVERHEAD CONSOLE REPLACED, REAR DOOR SWITCHES REPLACED, TRANSMISSION MODULE. SPEEDOMETER,DOORS WILL WORK ONE MINUTE AND NOT THE NEXT. CHECK ENGINE LIGHT COMES ON EVERYTIME AND IS ON NOW.... I SEE THERE HAVE BEEN NUMEROUS COMPLAINTS ON THESE SAME ISSUES. I WONDER HOW MANY MORE ARE HAVING THE SAME PROBLEMS THAT DON'T GET REPORTED. I HAVE ALSO SPENT HUNDREDS OF DOLLARS ON RENTAL CARS EVERYTIME THE DEALER HAS THE CAR FOR WEEKS AT A TIME. AFTER 2 DIFFERENT CHRYSLER DEALERS WORKED ON IT YOU WOULD THINK IT COULD BE FIXED. IT APPEARS THEY ARE MORE INTERESTED IN TRADING ME OUT OF IT THAN ADMITTING THEY CAN'T FIX IT. I WISH THEY HAD TOLD ME THAT $9,000. DOLLARS AGO.

DURING THE COOLER MONTHS OF THE YEAR THE STEERING ON MY 2001 CHRYSLER TOWN+COUNTRY BECOMES EXREMELY STIFF TO THE POINT THAT I AM UNABLE TO TURN IT AND IM 6'4" 280 LBS, MY MECHANIC TOLD ME IT COULD BE A VALVE INSIDE THE RACK+PINION ISN'T WORKING PROPERLY HE SAID THE ONLY THING TO DO IS REPLACE THAT STEERING COMPONENT, I TOLD A FRIEND WHO HAS THE SAME CAR WHAT WAS HAPPENING AND HE TOLD ME HE EXPERIENCES THE SAME THING. I WAS WONDERING IF THIS IS HAPPENING TO OTHER OWNERS OF THIS CAR AND MAYBE COULD BE A SAFETY HAZARD. *NM

I TOOK MY TOWN AND COUNTRY IN FOR REGULAR MAINTENANCE AND ALSO TO CHECK THE REAR SEAT BELTS. THE SEAT BELTS DO NOT ROLL UP LIKE THEY SHOULD. THE DEALER SAID THE REPAIR WOULD BE $950 TO REPLACE THE RETRACTORS. THEY SAY THEY HAVE NOT HAD THIS PROBLEM BEFORE. I AM SCARED TO DEATH THAT MY KIDS ARE NOT PROTECTED. ALSO, THEY DO NOT SEEM TO LATCH SNUGGLY. I DON'T UNDERSTAND HOW THIS CAN HAPPEN IN A CAR 4 YEARS OLD. *JB *NM

2001 CHRYSLER TOWN & COUNTRY MINIVAN-MULTI-PASSENGER/ OCT 1ST 2005. WAS DRIVING INTO A BURGER KING DRIVE-THRU WITH THE AIR-CONDITIONING ON. SUDDENLY THERE WAS A METALLIC KIND OF NOISE LIKE A CRUNCHING ON THE RIGHT SIDE WHERE THE AIR-CONDITIONING SYSTEM IS LOCATED, THEN THE VEHICLE STARTED TO LOSE POWER. I TURNED THE AIR OFF AND THE NOISE STOPPED. AFTER LEAVING BURGER KING THE AIR WAS TURNED BACK ON, THE SAME NOISE OCCURRED; LATER SMOKE STARTED BILLOWING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN IN TODAY 10/04/05 TO SOUTHEAST AUTOMOTIVE, WHO INFORMED ME THAT THE COMPRESSOR WAS THE PROBLEM. I REFERRED THEM TO THE WARRANTY OF THE VEHICLE (NOT CHRYSLER) WHO INFORMED THEM THAT THERE IS A BULLETIN OUT ON THIS SAME PROBLEM. THE DEALER CLAIMS THAT THEY WERE NOT AWARE OF THIS. ANYWAY I WAS TOLD THAT CHRYSLER WILL FIX THE PROBLEM. CURRENTLY THERE IS A PROBLEM WITH THE BRAKES ON THE RIGHT SIDE OF THE VEHICLE. THEY ARE SQUEALING AND AT THE SAME TIME THERE IS ANOTHER NOISE ON THAT END LIKE STRUTS OR BEARINGS OR SOME OTHER PART IS LOSE. IT OCCURS WHEN I BRAKE OR ACCELERATING AFTER I HAVE STOPPED OR WHEN I TURN THE WHEEL OF THE VEHICLE. I ASKED THE DEALERSHIP TO ALSO CHECK THE BRAKES SINCE THEY HAD JUST FIXED BOTH OF THEM BACK ON 3/14/05. THEY SAID THAT THEY DROVE IT AND DO NOT DETECT ANY NOISES. I AM CONCERNED ABOUT THIS ALSO, BECAUSE IT FEELS LIKE THE BRAKES ARE GOING TO FAIL OR THAT SOME OTHER PART ON THE RIGHT WHEEL OF THE VEHICLE IS GOING TO COME LOOSE AT SOME POINT AND BECOME A DANGER TO MY FAMILY AND I. A COUPLE OF MONTHS AGO THE ENGINE DIED AND ALL INSTRUMENT PANELS WENT OUT WHILE GOING UP MY DRIVE-WAY. ON ANOTHER OCCASION THE POWER WINDOW ON THE DRIVER'S SIDE SUDDENLY STOPPED WORKING. HAD TO TURN THE ENGINE OFF AND WAIT FOR ABOUT TWO MINUTES BEFORE ATTEMPTING TO CLOSE AGAIN. ONE OTHER THING THAT CONCERNS ME IS THAT WHEN IN REVERSE THE VEHICLE MOVES FORWARD FREELY LIKE IF IN THE "DRIVE MODE". *NM

ON SEPT. 28, 2005 I TOOK MY 2001 CHRYSLER TOWN AND COUNTRY EX MODEL MINIVAN VIN#[XXX] TO DICK SMITH CHRYSLER IN AIKEN, SC TO CORRECT A PROBLEM WITH THE AIRBAG SYSTEM. THE AIRBAG LIGHT ON THE DASH WAS LIGHTING UP ERRATICALLY AND I BECAME CONCERNED ABOUT THE SAFE FUNCTION OF THE AIRBAG SYSTEM. THE SERVICE DEPT. RAN A DIAGNOSTIC ON THE SYSTEM AND FOUND A DEFECTIVE CLOCK SPRING, WHICH THEY REPLACED FOR $250.45. UPON RETURNING HOME I RAN AN INTERNET SEARCH ABOUT THE PROBLEM AND FOUND THIS EXACT PROBLEM LED TO A RECALL OF THE 1996-2000 MODELS OF THE SAME MINIVAN. I PROMPTLY CONTACTED THE CHRYSLER COMPANY, BUT THEY SAID THAT THEY WOULD NOT DO ANYTHING BECAUSE MY EXACT VIN NUMBER WAS NOT INCLUDED IN THE PREVIOUS RECALLS. IN ADDITION, THE SERVICE DEPT. AT DICK SMITH CHRYSLER ALSO SAID THEY WOULD NOT HONOR THE PREVIOUS RECALL BECAUSE IT AS OF YET DID NOT INCLUDE MY MODEL YEAR. I AM FILING THIS COMPLAINT BECAUSE I BELIEVE CHRYSLER HAS NOT CORRECTED THE PROBLEM AND MY SAFETY WAS PLACED AT RISK BECAUSE OF THE MALFUNCTION IN MY VEHICLE. I DID THE RESPONSIBLE THING AND HAD MY VEHICLE REPAIRED, BUT I WAS OFFERED NO COMPENSATION FOR THE REPAIR BECAUSE THE RECALL HAD NOT YET BEEN EXTENDED TO COVER THE 2001 YEAR. WHAT ELSE CAN I DO TO INSURE THIS PROBLEM IS ADDRESSED IN A TIMELY AND SAFE MANNER?*JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2001 CHRYSLER TOWN AND COUNTRY 3.8 THE CRUISE CONTROL, HORN AND AIR BAG WILL NOT WORK. THERE HAVE BEEN THOUSANDS OF RECALLS ON THIS (CLOCKSPRING WIRING HARNESS) PRIOR TO 2001 BUT CHRYSLER SAID IT WILL NOT TAKE CARE OF MINE BECAUSE OF THE MILEAGE (130000) AND THE YEAR 2001 HAS NO RECALLS. *NM

MANY ELECTRICAL PROBLEMS, WINDOWS DON'T GO UP AND DOWN, RADIO AND CD PLAYER DOES NOT WORK, FAN ON THE HEATER DOES NOT COME ON AT TIMES, HEATED SEATS DO NOT WORK, SLIDING DOOR HAS COME OPEN WHILE DRIVING (VERY DANGEROUS IF YOU HAVE KIDS). POPPING NOISE IN THE FRONT SUSPENSION. STILL DOES IT AFTER BEING WORKED ON. *NM

COOLANT LINES GOING TO REAR HEATER/AC UNIT IN 2001 CHRYSLER TOWN AND COUNTRY RUSTED OUT AND FAILED SUDDENLY. ALL COOLANT LOST. LINES CORRODED WHERE THEY PASS WITHIN 2" OF EXHAUST PIPE. CLEARLY A DESIGN DEFECT. DEALER CHARGED OVER $400.00 TO REPLACE THE STEEL LINES WITH NEW REDESIGNED ALUMINUM LINES. *NM

MY 2001 CHRYSLER TOWN & COUNTRY AT 73,000 MILES HAD THE CHECK ENGINE LIGHT COME ON. MY WIFE STARTED THE VEHICLE THE NEXT DAY AND SHE SAID THAT IT SOUNDED LIKE THE MOTOR WAS GOING TO FALL OUT WHEN SHE PUT IT IN REVERSE AND THE VEHICLE WOULD NOT MOVE. WE HAD OUR LOCAL MECHANIC CHECK IT OUT. HE SAID THAT THERE WERE TWO TRANSMISSION CODES SHOWING DEFECT BUT HE DID NOT HAVE THE PROPER EQUIPMENT TO CHECK IT OUT FURTHER AND WE HAD TO TAKE IT TO THE DEALER FOR SERVICE. WE WERE ABLE TO GET THE VEHICLE WORKING AGAIN SO WE TOOK IT TO THE DEALER WHO IS 50 MILES AWAY. ON THE TRIP TO THE DEALER IT WENT INTO "LIMP IN" MODE AT 65 MILES PER HOUR. THE VEHICLE VIOLENTLY DECELERATED AND ABOUT PUT MY WIFE THROUGH THE WINDSHIELD. SHE "LIMPED" IN TO THE DEALERS PARKING LOT WHERE THE VEHICLE DIED. 7 DAYS LATER AND $2800.00 I GOT MY VEHICLE BACK WITH A NEW TRANSMISSION. NO TRANSMISSION SHOULD COMPLETELY SELF DESTRUCT AT 73000 MILES BUT IT SEEMS THAT CHRYSLER PRODUCTS DO (AND SOMETIMES SOONER). MY NEIGHBOR ALSO HAS A 2000 CARAVAN THAT IS ON ITS THIRD TRANSMISSION. IN ADDITION TO THE TRANSMISSION PROBLEM, MY VAN HAS HAD PROBLEMS WITH THE DRIVERS SIDE WINDOW NOT OPERATING. THE SLIDING SIDE DOORS WILL OPEN WHILE DRIVING DOWN THE ROAD AND THE DRIVERS CONTROL'S FOR THESE DOORS DO NOT WORK. WHAT MORE DO I HAVE TO LOOK FORWARD TO WITH CHRYSLER'S "QUALITY" PRODUCTS? *NM

I WAS CUT OFF BY ANOTHER DRIVER ON INTERSTATE 5, LOST TRACTION ON THE CENTER SHOULDER AND CRASHED INTO THE MIDDLE RAILING AT ABOUT 55-60 MPH. MY VAN WAS HEAVILY DAMAGED FRONT AND REAR. IT WAS LATER DETERMINED A TOTAL LOSS. *JB WHAT SURPRISED ME WAS THE FAILURE OF ANY AIRBAG BEING DEPLOYED IN MY VAN. I LATER NOTIFIED THE AUTO MAKER CORPORATION AND WAS INFORMED THAT THE REASON THE AIRBAGS DID NOT DEPLOY WAS DUE TO THE FACT THAT THERE WASN'T ENOUGH FORCE TO DAMAGE THE VEHICLES FRAME...(?)

DT*: THE CONTACT STATED WHILE TRAVELING AT 70 MPH THE WHEEL BEARING WENT OUT. THE TIRES LOCKED, CAUSING THE VEHICLE TO SKID. THE ELECTRICAL HARNESS BROKE AND WRAPPED AROUND THE WHEEL, CAUSING THE TIRE TO SKID ON THE ROAD. ALSO, THE VEHICLE HAD NO POWER STEERING OR ABS. THE VEHICLE WAS MANEUVERED OFF THE ROAD SO THE TRAFFIC COULD GET BY. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND WAS UNABLE TO DETERMINE WHAT HAPPENED TO THE VEHICLE. *AK UPDATED 02/09/06. *JB

THE AIR CONDITIONING COMPRESSOR IN MY 2001 CHRYSLER TOWN & COUNTRY MINIVAN HAS FAILED. WHILE DRIVING THE VEHICLE THE COMPRESSOR FAILED. SMOKE WAS COMING OUT FROM UNDER THE HOOD. I PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE COMPRESSOR WAS SMOKING. I IMMEDIATELY SHUT DOWN THE A/C ON THE VEHICLE CONTROLS IN THE CABIN. I AM CERTAIN THAT IF I HADN'T POWERED DOWN THE COMPRESSOR IT WOULD HAVE CAUGHT ON FIRE. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS PARTICULAR PROBLEM.