2001 Chrysler Town & Country Complaint Log

RADIO OVERHEATED UNDER HIGH HEAT CONDITIONS 110+ DEGREE WEATHER. RADIO CIRCUIT BOARD SHORT CIRCUITED AND BURNED. BURNING CONDITION OCCURS AT HEAT DISIPATION UNIT AND MAIN CIRCUIT BOARD; LEFT SIDE OF RADIO, WHERE A ALUMINUM PLATE IS LOCATED.

THE AIRBAG LIGHT CAME ON AND STAYS ON IN MY 2001 CHRYSLER TOWN & COUNTRY. AT THE SAME TIME, THE CRUISE CONTROL BECAME INOPERABLE AND THE DASHBOARD LIGHTS STOPPED WORKING. WHEN WE TOOK IT TO THE DEALER, WE WERE TOLD THAT THE PROBLEMS WERE ALL RELATED TO THE ONBOARD COMPUTER AND THAT IT COULD TAKE THOUSANDS OF DOLLARS JUST TO DIAGNOSE THE PROBLEM. THEY SAID SOME 2001'S WERE RECALLED BUT "NOT YOUR VIN #." ASKED IF THERE WAS A PROBLEM WITH THE AIRBAG OR WHETHER IT WOULD DEPLOY, WE WERE TOLD THERE WAS NO WAY OF KNOWING WITHOUT DOING THE MAJOR DIAGNOSTICS. THEY REFUSED TO GIVE AN ESTIMATE OR A CEILING ON THE PRICE. THIS IS UNFAIR AND WE ARE WORRIED THAT THE AIRBAG WILL NOT DEPLOY AND THAT THERE MAY BE SIGNIFICANT INSTABILITY IN THE ON-BOARD COMPUTER WHICH COULD LEAD TO A SERIOUS SAFETY PROBLEM. *JB

THE POWER SLIDING SIDE DOOR ON A 2001 CHRYSLER VAN OPENED AUTOMATICALLY AT 60 MPH. THESE DOORS HAVE BEEN FIXED BEFORE AS THEY WOULD OPEN AGAIN AFTER BEING CLOSED BUT THAT ONLY HAPPENED WHEN VEHICLE WAS PARKED. NOW IT IS HAPPENING WHILE DRIVING.

WHILE DRIVING, INTERNAL AND EXTERNAL LIGHTS FLICKER OFF AND ON, UNPREDICTABLY HAPPENED AT LEAST 12 TIMES OVER PAST 6 MOS. CHRYSLER DEALER ALLEGES NOTHING CAN BE DONE UNLESS THEY ARE ABLE TO REPLICATE THE PROBLEM. DEALER ALSO SAID TO CALL CHRYSLER DIRECTLY SINCE THEY CAN'T FIX IT. CHRYSLER SAID DEALER NEEDS TO FIX IT.

2001 TOWN & COUNTRY AIRBAG LIGHT LIGHTS UP INTERMITTENTLY. THE DEALER SAYS A CLOCKSPRING HAS FAILED NOT COVERED BY THE MANUFACTURER. THE DEALER WILL REPAIR BUT CHARGES A DEDUCTIBLE PER THE EXTENDED WARRANTY. THIS IS A SAFETY DEFECT THAT SHOULD BE COVERED BY THE MANUFACTURER, AGGRAVATED BY THE FACT THAT 1998-2000 VEHICLES, JUST BEFORE THIS MODEL YEAR, ARE COVERED BY A RECALL FOR THE EXACT SAME ITEM.

DT: WENT IN TO HAVE OIL CHANGED, TOLD SHE WAS LEAKING COOLANT. SHE TOOK VEHICLE TO CHRYSLER, WHO SAID THEY HAVE TO REPLACE THE REAR HEATER LINES. THEY ARE NOW REPLACING THE REAR HEATER LINES WITH TUBE SUPPLY AND RETURN. IT WAS CORRODED. THEY ARE NOT NOTIFYING CUSTOMERS THAT THEY HAVE THESE FAULTY HEATER LINES. *AK

MY WIFE AND BOUGHT OUR TOWN AND COUNTRY 2 MONTHS AGO. WE LEFT THE DEALERSHIP THINKING WE HAD A RELIABLE VAN. TWO WEEKS AGO MY WIFE WAS DRIVING OUR FOUR CHILDREN TO SCHOOL WHEN SHE WAS AT THE STOP LIGH AND GETTING READY TO MOVE IN TO TRAFFIC WHEN THE VAN JOLTED FOWARD AND STARTED TO SHAKE. IMMIDETLY THE CHECK ENGEIN LIGHT CAME ON AND SHE CALLED ME. I THEN CALLED THE DEALERSHIP AND THEY TOLD ME TO BRING IT UP. NOW THE DEALERSHIP IS ABOUT 45 MIN. FROM MY HOUSE. ON THE WAY UP I LOSE POWER 3 TIMES AND THEN WOULD GET IT TO CATCH. I MADE IT TO THERE EXIT AND LOST ALL POWER AND CONTROL. OUR VAN WAS TOWED IN AT OUR EXPENCE AND WE WERE CALLED THE NEXT DAY TO INFORM US THE COULD NOT DUE THE WORK IT HAD TO BE SENT OUT. WHEN THEY PLACED IT ON THE MACHINE 4 NUMBERS WERE REGERSTERING. WE THEN HAD TO WAIT FOR A INSPECTOR TO FLY DOWN TO DETERMIN IF THE PROBLEM WAS UNDER WARRANTY. IT WAS DETERMINED THAT IT WAS AND THAT THE TRANSFER PUMP AND CASE WERE THE PROBLEM AND A NEW TRANSSMISSION INSTALLED. WE HAD TO PAY $249.00 BECAUSE THAT WAS NOT COVERED UNDER THE WARRANTY. WE RECEIVED OUR VECHICLE ON THURSDAY AND ON FRIDAY IT WAS TOWED BACK TO THE DEALERSHIP BECAUSE ANY TIME YOU EXCERATED IT WOULD SHAKE THE VAN. WE WERE THEN TOLD WE COULD HAVE A RENTAL AT THERE EXPENCE THIS WAS A HASSEL IN ITS SELF WASTING THE WHOLE DAY WITH GETTING ONE. WE RECEVED A CALL MONDAY SAYING THEY COULDN'T GET THE PROBLEM TO DUBLICATE. AND WAS ONCE AGAIN RETURNED TO US ON TUESDAY. TODAY IS WEDNESSDAY AND WE ARE CURRENTLY FIGHTING WITH THE DEALERSHIP DUE TO THE FACT THE PROBLEM IS STILL THERE. I AM AT MY WITS END. HOW CAN A VECHICLE THAT HAS 65,000 MILES HAVE SO MANY PROBLEMS. I CHOOSE THIS VECHICLE BECAUSE THE MANUF. HAS A GOOD REPUTATION. I JUST WANT MY VAN TO RUN RIGHT. TO ENSURE MY CHILDREN AND WIFE MAKE IT TO AND FROM WORK AND SCHOOL SAFELY. BESIDES THE HEADACS WE BOTHHAVE LOSE HOURS AT WORK RUNNING BACK AND FORTH AND NEEDS SOME HELP. THANKS

AT 49,000 MILES, MY CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER, THEY SAID IT WAS A LEAK IN THE SEAL OF MY FUEL TANK. REPLACED TANK, AFTER SENDING FOR 3 AND THEY SENT WRONG ONE. COST 868.00. DAY AFTER I PICKED UP CAR, I WAS ON A BUSY HIGHWAY AND THE CAR LURCHED INTO NEUTRAL AND I PULLED TO SIDE. WOULD NOT GO IN ANY GEAR. TOWED TO DEALER, WAS TOLD THAT THE TRANSMISSION WENT. WORST CASE 3500.00 REBUILT ONE IS 1600.00. WILL TRY TO HAVE CHRYSLER PAY AS THERE ARE SO MANY OF THE SAME PROBLEMS

RADIO FAILURE INTERMITTENT 2001 CHRYSLER TOWN AND COUNTRY OUR VEHICLES VIN NUMBER: [XXX] COMPLETE RADIO FAILURE IN JULY 2005 CHRYSLER STATED THAT OUR VEHICLES WAS NOT PART OF THE LARGER RECALL MAKE : CHRYSLER MODEL : TOWN AND COUNTRY YEAR : 2001 MANUFACTURER : DAIMLERCHRYSLER CORPORATION NHTSA CAMPAIGN ID NUMBER : 04V531000 MFG'S REPORT DATE : NOV 01, 2004 COMPONENT: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. POTENTIAL NUMBER OF UNITS AFFECTED : 238000 UPDATED 07/19/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2001 CHRYSLER TOWN AND COUNTRY EXPERIENCING FAILURES WITH STEERING, INSTRUMENT PANEL, AIRBAGS, SEAT BELT WIRING HARNESS AND TRANSMISSION.*MR CONSUMER STATED I'VE HAD NOTHING BUT SERIOUS PROBLEMS WITH THIS VEHICLE SINCE NEW. EIGHT FRONT-END AND STEERING FAILURES, 6 INSTRUMENT PANEL ELECTRONIC FAILURES, 4 AIR BAG AND SEAT WIRING HARNESS FAILURES AND NOW IT SEEMS, A SERIOUS TRANSMISSION PROBLEM. *BF *NM

I HAVE A 2001 CHRYSLER VOYAGER AND THE HEADLIGHTS FLICKER PERIODICALLY WHILE DRIVING. THIS HAVE BEEN GOING ON FOR SEVERAL YEARS NOW. I TOOK THE VAN TO THE REPAIR SHOP SEVERAL TIME BUT THE PROBLEM HAS NEVER BEEN RESOLVED. IT CAN BE DANGEROUS WHEN THE LIGHTS GO OUT WHILE DRIVING AT NIGHT. *TR

I HAD TO REPLACE THE MOTOR IN THE DRIVER'S SIDE WINDOW OF MY CHRYSLER 2001 TOWN AND COUNTRY. THE WINDOW WOULD GO DOWN BUT WOULD NOT GO UP EXCEPT IN INCREMENTS OF AN INCH OR TWO. MY NEPHEW ALSO HAS A CHRYSLER TOWN AND COUNTRY. HE ALSO HAD THIS PROBLEM AND DID THE SAME REPAIR. BOTH NOW WORK. I WAITED ALMOST A YEAR BEFORE REPLACING THE MOTOR BECAUSE IT WAS INTERMITTENT. *JB

THE HEADLIGHTS GO OUT PERIODICALLY WITHOUT WARNING. THEY CAN STAY OFF FOR AS MUCH AS 10 SECONDS AND THIS IS QUITE DANGEROUS SINCE I LIVE IN THE COUNTRY WITH NO STREET LIGHTS. HAVE HAD AT THE DEALER'S TWICE AND CAN NOT GET IT RESOLVED. THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS.*AK

FAULTY BRAKE ROTORS. WARPED ROTORS DUE TO POOR DESIGN. DEALERSHIP SAID THAT ROTORS WERE POOR DESIGN AND NO COOLING VENTS ON ROTORS IT'S SELF. VAN WAS MAKING SQUEAKING NOISES AND PULSATING FEELING WHEN BRAKE WAS APPLIED. TOOK VAN TO MECHANIC TO LOOK AT ROTORS. MECHANIC SAID HE DIDN'T SEE ANY PROBLEM SO HE CUT ALL FOUR ROTORS AND SAID BRAKES WERE FINE. VAN WORKED FINE FOR ABOUT TWO WEEKS. THEN THE SQUEAKING AND PULSATING STARTED UP AGAIN. I THEN CHANGED ALL FOUR ROTORS AND BRAKE PADS. WORKED FINE FOR ABOUT TWO MONTHS AND THEN THE PROBLEM STARTED AGAIN IN THE MONTH OF DECEMBER. I HAVE OWNED THE VAN FOR LESS THAN ONE YEAR AND I WOULD LIKE TO KNOW IF THERE IS A SOLUTION TO THIS PROBLEM. ALSO COMPENSATION FOR PARTS. THIS IS MY ONLY VEHICLE AND I TRANSPORT MY THREE KIDS AND WIFE. MY MAIN CONCERN IS THEIR SAFETY DO TO THIS PROBLEM. IN JANUARY I CHECKED THE BRAKES AGAIN AND FOUND THAT THE REAR LEFT ROTOR WAS WARPED AND FOUND A CHUNK OF THE ORIGINAL ROTOR HAD BROKEN OFF. I REPLACED IT AND SAVED IT. I WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT THIS. TWO MECHANICS HAVE LOOKED AT THE PROBLEM AND THEY KEEP INFORMING ME THAT THE ROTOR ARE A POOR DESIGN FROM THE MANUFACTURER. *JB

WHILE DRIVING 55 MPH VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. *AK

WHILE DRIVING AT NIGHT HEADLIGHTS WENT OUT FOR APPROXIMATELY 5-10 SECONDS BEFORE THEY COME BACK ON. CONSUMER TOOK VEHICLE TO DEALER, BUT THEY COULD NOT FIND ANY PROBLEMS.*AK

HEADLIGHTS FLICKER ON AND OFF. *AK

ALL OF THE BRAKE LIGHTS, INCLUDING THE HIGH CENTER ONE, SUDDENLY FAILED WITHOUT ANY INDICATION TO THE OPERATOR. THE VEHICLE WAS DRIVEN FOR AN UNKNOWN NUMBER OF DAYS IN THIS CONDITION UNTIL A NEAR-ACCIDENT REVEALED THE DEFECT. THE VEHICLE WAS USED TO TRANSPORT MY WIFE AND 9 YEAR OLD SON TO AND FROM SCHOOL AND ON VARIOUS ERRANDS AROUND TOWN.*AK MY WIFE AND SON WERE ALMOST STRUCK FROM THE REAR BY ANOTHER VEHICLE WHOSE DRIVER DID NOT REALIZE THAT THEY WERE BRAKING FOR A TRAFFIC LIGHT. THE NEXT DAY, THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. AFTER DETERMINING THAT THE BULBS, FUSE AND BRAKE SWITCH WERE OPERATIONAL, THE DEALER REPLACED THE INTELLIGENT POWER MODULE (IPM) WHICH SUPPLIES POWER TO THE BRAKE LIGHT CIRCUIT. I DO NOT KNOW IF THE OLD MODULE IS AVAILABLE FOR INSPECTION. THE DEALER STATED THAT HE HAD NEVER SEEN THIS TYPE OF FAILURE BEFORE.

ENGINE LIGHT CAME ON. HAD CAR INTO REPAIR SHOP BUT THEY COULD NOT FIND PROBLEM. AFTER RETRIEVING VEHICLE AND DRIVING HOME, CAR BUCKED AND LUNGED ME FORWARD. I WAS BARELY ABLE TO PULL OVER THE SIDE OF THE HIGHWAY. FORTUNATELY, NO ONE WAS FOLLOWING TOO CLOSELY. HAD TO HAVE CAR TOWED AS IT NO LONGER WOULD MOVE IN ANY GEAR. CAR SMELLED AS IF SOMETHING WAS BURNING. TRANSMISSION NEEDS REPLACING. CAR JUST WENT OVER 41,000 MILES WHILE I WAS DRIVING IT HOME! WILL TRY TO SEE IF CHRYSLER WILL COVER COSTS, BUT SOMEHOW I THINK I WILL BE ON MY OWN. AS MANY TRANSMISSION FAILURES AS THERE ARE DOCUMENTED JUST ON THIS WEBSITE, ONE WOULD THINK IT SHOULD WARRANT AN INVESTIGATION AT THE VERY LEAST. I ALWAYS SAID I WOULD NEVER BUY A FORD. NOW I ALSO WILL NEVER BUY ANOTHER CHRYSLER. I THOUGHT I HAD PURCHASED A GOOD QUALITY, DEPENDABLE VEHICLE. IT WILL BE TOYOTAS FOR ME FROM NOW ON.*AK

HEADLIGHTS FLICKER ON AND OFF. *AK

THE CRUISE CONTROL ON MY 2001 CHRYSLER TOWN AND COUNTRY DOESN'T TURN ON WHEN THE SWITCH IS ACTIVATED. I HAD THE SAME PROBLEM WITH MY 1997 PLYMOUTH GRAND VOYAGER. THE PROBLEM IN THE VOYAGER WAS TAKEN CARE OF WHEN THE DEALER REPLACED THE CLOCK SPRING (SAFETY RECALL) IN THE STEERING COLUMN. IF A DEFECTIVE CLOCK SPRING FORCED A SAFETY RECALL IN MY 1997 GRAND VOYAGER, WHY IS IT ACCEPTABLE FOR ME TO DRIVE MY 2001 TOWN AND COUNTRY WITH THE SAME DEFECTIVE CLOCK SPRING? *JB

1. LOSS POWER STEERING DURING DRIVING CONDITIONS. 2. UPON INVESTIGATION, THE POWER STEERING HOSE FROM THE COOLER IS RUPTURED. 3. POWERSTEERING LINES NEED REPLACED.*AK

CONSUMER CONCERNED ABOUT RECALL FOR 2001 CHRYSLER TOWN AND COUNTRY LIMITED 2 MIN-VANS. *BF THE CONSUMER STATED THE STATIONS ON THE RADIO COULD NOT BE CHANGED AND THE SOUND COULD NOT BE CONTROLLED. THE CONSUMER WAS TOLD HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB

ON 2/28/05 MY 2001 CHRYSLER TOWN AND COUNTRY ENGINE LIGHT ACTIVATED AT THE SAME TIME I NOTICED A BURNING CHEMICAL SMELL (BURNING TRANSMISSION FLUID). THIS WAS A PRELUDE TO A BLOWN TRANSMISSION WHICH IS WHAT HAPPENED. THE GARAGE COULD NOT MOVE MY VEHICLE DUE TO THE WHEEL LOCK. I HAVE 79,000 MILES AND HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE AND BASED UPON MANY WEB BOARDS I AM NOT ALONE. IN THE PAST 4 YEARS I HAVE SPENT OVER $4,000 (ON TOP OF THE $20,000 PRICE TAG) ON VEHICLE MAINTENANCE THAT SHOULD NOT OCCUR AT 79,000 MILES. TO ANYONE READING THIS - PAY THE EXTRA $$$ FOR A HONDA, TOYOTA OR NISSAN BECAUSE YOU WILL GET YOUR MONEY BACK!!!!*AK

WHILE DRIVING 25 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR CUTS AND NECK INJURIES. CONSUMER REPORTED THE AIR BAG SENSOR LIGHT TO THE DEALER, WHO STATED THAT THERE WAS NO PROBLEM. *AK

WHILE DRIVING THE AIRBAG SENSOR LIGHT COMES ON. CONSUMER IS CONCERNED THAT IF INVOLVED IN A CRASH THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. *AK

1.FEB 5, 2005 MY CAR DOORS WOULD NOT OPEN WITH THE ELECTRONIC OPENER. THOUGHT THE BATTERY WAS DEAD CALLED TO HAVE 'ROAD SERVICE' ASSIST. HAD TO MANUALLY OPEN VAN WITH KEY. THE CLOCK WAS NOT WORKING, AND THE CD PLAYER WAS MAKING A 'TICKING' SOUND SO I SWITCHED TO THE RADIO. THE DISPLAY ON THE RADIO WAS UNREADABLE. ALSO THE REAR LIFTGATE WOULD NOT OPEN WITH THE CONTROLS. 2. RADIO PROBLEM. NOT WORKING. DEALER TOLD ME THAT THE RECALL DID NOT APPLY TO MY VAN, AND THAT THE RADIO COULD BE REPLACED WITH A REFURBISHED RADIO AND SINCE IT WAS NOT COVERED BY A RECALL IT WOULD COST ME $50.00 A CHECK OF THE ELECTRICAL SYSTEM WAS NOT INDICATED ON THE INVOICE. 3. NOTHING WAS DONE TO CORRECT THE PROBLEM. I WAS ALSO TOLD THAT PERHAPS MY VAN WOULD BE PUT ON THE RECALL LIST AND THAT I SHOULD WAIT TO SEE IF I GOT A RECALL LETTER. I NEVER GOT A RECALL LETTER. SO TO BE SAFE, I HAD THE RADIO DISCONNECTED (OR THE FUSE TAKEN OUT, I DON'T KNOW WHICH) I CALLED THE DEALER I BOUGHT THE CAR FROM (CARMAX OF ORLANDO) AND THEY WERE LESS THAN HELPFUL. IN FACT THE SERVICE MANAGER WAS RATHER RUDE AND CONDESCENDING. SAYING TO ME "WHY ARE YOU YACKING ABOUT YOUR RADIO, ITS JUST A RADIO", AND IT ISN'T COVERED BY ANY RECALL. WELL IT IS SIX MONTHS LATER AND SINCE I HAVE NOT HEARD FROM CHRYSLER WITH A RECALL LETTER, SO I DECIDED TO CALL AND FIND OUT IF THERE WAS ANY OTHER INFORMATION. I CALLED HERE FIRST, AND THEY WERE UNAWARE OF ANY EXPANSION ON RECALL. I HAVE TALKED TO CHRYSLER ABOUT THIS SITUATION AND EVEN THOUGH THE CAR WAS ASSEMBLED IN ONTARIO (A COOL CLIMATE) AND WAS TRANSFERRED AND BOUGHT IN A HOT HUMID CLIMATE, I CAN'T SEEM TO CONVINCE ANYONE THAT THE PROBLEM THAT I AM HAVING IS BECAUSE OF THE ORIGINAL INTENT OF THE RECALL, OPERATING THE RADIO IN A HOT HUMID CLIMATE WITH THE A/C. I WOULD LIKE TO SEE OTHER VIN'S AS PART OF THIS RECALL, SINCE CLEARLY THERE IS A PROBLEM WITH MORE OF THE CARS FROM THE ONTARIO PLANT. *NM

WHEN THE RADIO IS IN USE CONSUMER WOULD SMELL SMOKE COMING FROM THE RADIO. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVED THE PROBLEM. *AK THE RADIO WAS REPLACED AT THE OWNER'S EXPENSE. *BF

I WAS READING ABOUT THE PROBLEMS DRIVERS ARE HAVING WITH THEIR DRIVER SIDE WINDOW NOT GOING UP ALL THE WAY. WE HAD TO HAVE THE MOTOR REPLACED IN OUR DRIVERS DOOR AND SHORTLY BEFORE THAT, MY NEPHEW WHO ALSO OWNS A 2001 CHRYSLER VAN, ALSO HAD TO REPLACE THE MOTOR IN HIS DRIVER'S DOOR. *JB

2001 CHRYSLER VOYAGER MINIVAN; THE HEADLIGHTS GO OUT PERIODICALLY WITHOUT WARNING. THIS IS A HAZARD. MECHANIC HAS NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. *AK

CONSUMER CONCERNED ABOUT REPLACEMENT OF CLOCK SPRING ON 2001 CHRYSLER TOWN AND COUNTRY. *BF THE CONSUMER HAD THE CLOCKSPRING REPLACED AND IS REQUESTING REIMBURSEMENT, HOWEVER HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB

WHILE VEHICLE WAS PARKED, STEERING COLUMN LOCKED. FELT AS IF I WAS USING THE WRONG KEY. VAN WAS TOWED TO DEALER, AND KEY COLUMN REPLACED. DRIVER'S WINDOW WORKS SOMETIMES AND SOMETIMES DOESNT. AIR CONDITIONER BROKEN, NEED TO REPLACE CONDENSER, BUT CAN'T AFFORD IT.*AK

DT*: THE CONTACT STATED WHILE USING THE DRIVER'S HEATED SEAT FOR 30 MINUTES IT BECAME HOT AND BRANDED COIL MARKS IN A LEATHER JACKET. THE CONTACT RECEIVED A SATISFACTION NOTIFICATION FROM THE MANUFACTURER STATING THE HEATER COIL IN THE SEAT WOULD BE REPLACED.*AK

DT: THE WHEELS ARE PREMIUM ALUMIUM THAT ARE CHROME PLATE. PUT NEW TIRES ON IT BECAUSE ONE KEPT GOING SOFT. THEN TWO OF THE TIRES DID THAT AGAIN. TOOK THEM OFF, AND THERE WAS NOTHING WRONG WITH THEM. HE SAID THE CHROME WAS BULBING UP UNDER THE TIRE AND LETTING THE AIR OUT. . NOTICED THIS ABOUT 5 MONTHS. THIS HAPPENS ABOUT ONCE A WEEK. CONTACTED GM THEY JUST SAY VEHICLE IS OUT OF WARRANTY. *AK

I HAVE A 2001 TOWN AND COUNTRY MIN VAN WITH POWER SIDE DOORS IN THE REAR SEAT. THE DRIVER SIDE DOOR WOULD NOT OPEN PROPERLY (MORE HEAVY TO OPEN MANUALLY). CURRENTLY, THE REAR HATCH DOOR BROKE IN THAT IT WON'T PROPERLY OPEN WITH THE KEY. IT MADE NOISE AND OPENED PARTIALLY. THEN, IT WON'T FULLY OPEN OR CLOSE WITH MOTOR. MANUAL MANIPULATION WILL EVENTUALLY GET GATE OPEN/CLOSED.*AK

2001 TOWN AND COUNTRY ENGINE LOCKED UP.***NO ANSWER REQUIRED***. *MR WHILE DRIVING 55 MPH THE PLANETARY GEAR FAILED AND CAUSED THE VEHICLE TO STOP SUDDENLY. *NM

RE: NHTSA CAMPAIGN ID# 04V531000, RECALL DATE: 11/01/2004 CHRYSLER TOWN AND COUNTRY VAN RADIO RECALL. HAVE HAD 2 RADIOS IN MY VAN SHORT CIRCUIT, THE MOST RECENT ONE ON 12/27/04. I ASKED CHRYSLER TO REPLACE IT AT THE DEALERSHIP, THEIR CUSTOMER CARE LINE AND AN ESCALATION LINE, AND HAVE BOON TOLD THEY WILL NOT REPLACE IT UNDER THE WARRANTY, AND THAT MY MILEAGE OF 64,000 IS TOO HIGH TO WARRANT A REPLACEMENT - OF A RADIO. I AM AWARE OF THE RECALL NOTICE, AND WAS TOLD MY VIN# 2C8GP641R265979 IS NOT INCLUDED IN THE RECALL. I BELIEVE MY VIN# SHOULD BE INCLUDED IN THE RECALL AS THE VAN EXHIBITS THE EXACT ISSUE THAT HAS BEEN DESCRIBED IN THE RECALL NOTICE. I WAS TOLD TO FILE A COMPLAINT WITH YOUR ORGANIZATION TO HELP RESOLVE THIS ISSUE. PLEASE LET ME KNOW WHAT FURTHER ACTION IS REQUIRED, THANKS.*AK

CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING, BUT THE INFORMATION CONCERNING YEAR, MAKE AND MODEL DID NOT APPEAR IN NHTSA DATA BASE. CONSUMER COMPLAINED THAT THE DEALER CHARGED HER $220.42 FOR THE CLOCK SPRING RECALL REPAIRS. *AK RECALL CAMPAIGN; THE CHECK AIR BAG LIGHT CAME ON WHILE THE VEHICLE WAS BEING DRIVEN. *TC

I HAVE A 2001 TOWN AND COUNTRY MINIVAN WITH POWER SIDE DOORS IN THE REAR SEAT. BOTH DOORS HAVE FAILED -- THEY WOULD NOT OPEN PROPERLY (MORE HEAVY TO OPEN MANUALLY) WITH THE POWER AND AS A RESULT WERE VERY HEAVY TO USE MANUALLY. (THIS COST ME CLOSE TO $1,000 TO REPAIR; SOME SORT OF MOTOR PROBLEM). NOW THE REAR HATCH DOOR IS ALSO BROKEN AND WILL NOT PROPERLY OPEN BUT JAMS SHUT UNTIL ONE WAITS FOR THE POWER ATTEMPT TO STOP AND THEN WORK IT MANUALLY.

MY 2001 TOWN AND COUNTRY HAS 46, 000 MILES. WITH NO PRIOR WARNING IT SUDDENLY LOST POWER AND WAS UNABLE TO ACCELERATE. A LOUD WHINING SOUND WAS HEARD. BY THE TIME I COASTED INTO MY NEIGHBORHOOD I HAD NO POWER. VEHICLE TOWED TO DEALERSHIP 2 DAYS AGO. WARRANTY UP 2 MONTHS AND 10000 MILES AGO. WAS TOLD PROBABLY WOULD NEED NEW TRANSMISSION. $1900 BEST SCENARIO/$3300 WORSE CASE. WILL NOT FIND OUT FOR 2 MORE DAYS. WHY WOULD A CAR WITH 46000 MILES NEED A NEW TRANSMISSION. OTHER THINGS THAT HAVE HAPPENED THAT I HAVEN'T EVEN VENTURED TO GET FIXED DUE TO FINANCIAL ISSUES INCLUDE: BACK POWER LATCH WILL NOT WORK. I SOMETIMES CAN'T EVEN GET THE HATCH OPEN MANUALLY. THE SLIDING DOORS MAKE AN UNGODLY GRINDING NOISE WHEN THEY OPEN AND CLOSE; MY RADIO WAS REPLACED AFTER APPROXIMATELY 11000 MILES BECAUSE IT WAS SHORT CIRCUITING OUT THE ELECTRICAL COMPONENTS IN THE DASH; I ALSO HAD TO HAVE THE FRONT ROTORS REPLACED AT 11000 MILES(THEY WERE DEFECTIVE). ALSO, MY FRONT DRIVERS SEAT POWER ADJUSTMENTS ARE BROKEN( GOD KNOW HOW MUCH THAT WOULD COST ME TO GET FIXED) MY BRAKES HAVE NEVER FELT "RIGHT" MY HUSBAND HATES TO DRIVE THE VAN BECAUSE IT FEELS LIKE THE BRAKES ARE TOO SOFT AND WON'T ENGAGE WHEN NEEDED. I HAVE HAD THEM REPLACED AT A DIFFERENT SHOP AT 36,000 MILES THOUGH I TRULY FEEL IT IS A MECHANICAL FLAW. DESPITE MORE TIMES THEN I CARE TO SAY OF BRINGING IT IN TO BE CHECKED THE CAR STILL PULLS TO THE RIGHT. NOTHING HAS HELPED THIS MATTER. I GUESS THE BIG THING THAT GETS ME IS THE TRANSMISSION ISSUES. I AM TRULY DISCOURAGED. A 30000 DOLLAR VEHICLE SHOULD NOT HAVE THESE PROBLEMS. I THOUGHT I WAS GETTING A HIGHER END QUALITY VEHICLE FOR $30000 BUT I GUESS ALL I GOT WAS AN EXPENSIVE LEMON THAT I AM STUCK WITH BECAUSE I STILL OWE 2 YEARS ON IT. OBVIOUSLY BY ALL THE REPORTS I HAVE READ THE TRANSMISSION IS A BIG PROBLEM. CHRYSLER SHOULD OWN UP TO THESE PROBLEMS AND FIX THEM FOR THEIR CUSTOMERS OR SOON THEY WON'T HAVE ANY CUSTOMERS LEFT.*AK

THE VEHICLE WAS PARKED INSIDE OF THE GARAGE. THE CONSUMER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT A HOSE NEEDED TO BE REPLACED. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

BEGINNING 12/04... HEAD LIGHT BRIGHTNESS INTERMITTENTLY VARIES ACCORDING TO RPM'S REGARDLESS OF SPEED. DIMNESS INCREASED BY LOW BATTERY CHARGE AFTER THE FOLLOWING HAVE OCCURRED: BATTERY LOW/DEAD AFTER LEAVING DOORS OPEN FOR 2-3 HOURS. BATTERY LOW/DEAD IF VEHICLE NOT USED FOR SEVERAL DAYS. PASSENGER WINDOW FAILURE INTERMITTENT THEN COMPLETE. REAR VENT WINDOWS FAILURE INTERMITTENT. DRIVER WINDOW FAILURE INTERMITTENT. GEAR CHANGE WITH SIGNIFICANT INCREASE OF RPM'S AT HIGH SPEEDS FOR NO APPARENT REASON. SPEED SURGE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. OVERHEAD CONTROL OF SLIDING DOORS UNRELIABLE. ENGINE LIGHT CONTINUOUSLY ON FOR OVER 2 MONTHS. ONLY NOTICEABLE PROBLEM; INCREASED BATTERY/STARTING PROBLEMS. NEW BATTERY PURCHASED. 10/6/05 ENG LINE CODE P0601 DIAGNOSED BY DEALERSHIP AS NEED FOR NEW PCM BOARD. WHEN CODE P0601 WAS ENTERED INTO THE PARTS DATABASE AT THE DEALERSHIP, IT TOOK SEVERAL MINUTES FOR THE SEARCH TO BE COMPLETED DUE TO THE EXCEEDINGLY HIGH NUMBER OF CODES PROCESSED BEFORE THE $750.00 PCM BOARD WAS DETERMINED TO BE THE CORRECT PART TO REPAIR THE PROBLEMS. (TURN IGNITION ON AND OFF THREE TIMES LEAVING IT IN ON POSITION ON THE THIRD TIME TO FIND ENGINE CODES! THIS TECHNICAL TRICK HAS NOT CHANGED SINCE THE MID 80'S) ALL THIS BEFORE 70,000 MILES. LOGIC LEADS ONE TO BELIEVE THAT THE PCM BOARDS ARE DEFECTIVE, OR THAT THEIR LOCATION UNDER THE HOOD, NEXT TO THE ENGINE AND EXPOSURE TO EXTREME CHANGES IN TEMPERATURE LEADS TO EARLY FAILURES. REAR VIEW AND SIDE VIEW MIRRORS INADEQUATE FOR SIZE OF VEHICLE. MANY BLIND SPOTS MAKE THIS VEHICLE UNSAFE TO BACK UP ANYWHERE. CHRYSLER, AS USUAL, NEEDS THE FEDERAL GOV'T TO ISSUE EDICTS BEFORE RECALLS WILL BE ISSUED OR REPLACEMENTS/REPAIRS MADE AT NO COST TO THE CONSUMER. ELECTRICAL FAILURES ARE THIS VANS GREATEST DOWNFALL. OTHERWISE, IT'S A REALLY COMFORTABLE RIDE. *NM

2001 CHRYSLER TOWN AND COUNTRY HAS DEFECTIVE RIGHT STEERING KNUCKLE.*MR AFTER MAKING A RIGHT TURN THE STEERING KNUCKLE BROKE WHICH CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND RUN INTO A DITCH. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. THE VEHICLE WAS INSPECTED AND THE MANUFACTURER DENIED THE CLAIM. *NM

ENTIRE HEADLIGHTS WILL GO OUT WHILE DRIVING FOR A SHORT PERIOD OF TIME THEN COME BACK ON AGAIN. THIS MAY HAPPEN 4-5 TIMES IN A 5 MILE DRIVE THEN NOT AGAIN UNTIL I DRIVE THE CAR ON ANOTHER OCCASION. WHEN WE WENT TO HAVE THE VEHICLE FIXED THEY TOLD US THE CHRYSLER HAD JUST RECALLED ALL REPLACEMENT PARTS OFF THE SHELVES AND THAT NONE WOULD BE AVAILABLE FOR 6-8 WEEKS. THEY ALSO INDICATED THAT THEY HAD OVER 600 OF THESE ITEMS ON BACKORDER FROM CUSTOMER REQUESTS. I FEEL THIS MUST BE A MANUFACTURE DEFECT AND SHOULD NOT BE A COST THAT CONSUMERS SHOULD HAVE TO PAY FOR. *JB

THE STEERING WHEEL SHUDDERS AND VIBRATES THE WHOLE CARE AND MAKES A GROANING NOISE WHILE THE WHEEL IS TURNED AT LOW SPEEDS OR EVEN IF THE WHEEL IS TURNED WHILE THE CAR IS IDLE. POSSIBLE RACK AND PINION DEFECT. PLEASE RECALL.*AK

AIR BAG FAIL LIGHT ILLUMINATED, HORN FAILURE, CRUISE CONTROL FAILURE. DIAGNOSED AS A FAILED CLOCK-SPRING. RECALLED ON 1999 AND 2000 CHRYSLER TOWN AND COUNTRY BUT NOT ON 2001. *AK

AIR BAG SENSOR LIGHT BLINKS ON AND OFF. A RECALL WAS ISSUED ON THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE HAD NUMEROUS PROBLEMS SUCH AS STEERING PROBLEMS, SLIDING PROBLEMS, BRAKE AND ACCELERATION PROBLEMS, A STRONG ODOR OF GAS AND THEFRONT SWAY BARS AND REAR SHOCKS WERE REPLACED *JB

WHILE DRIVING 45 MPH REAR PASSENGER SIDE TIRE VIBRATED VIOLENTLY. WHEN TAKING THE VEHICLE INTO THE DEALER THEY STATED THAT THE TIRE TREAD WAS SEPARATING. *AK *NM

MY HEATED SEATS WERE NOT WORKING. I TOOK MY VEHICLE TO THE DEALER, AND WAS TOLD THAT THE ELEMENT NEEDED REPLACED. I PAID $154 TO FIX THIS. THE HEAT STILL DID NOT WORK, AND I WAS TOLD THAT THE ELEMENT IN THE BACK OF SEAT ALSO NEEDED REPLACED WHICH WOULD COST $600. I WAS SHOWED BY THE MECHANIC THAT THE WIRES COME LOOSE AND BURN. NEEDLESS TO SAY I WAS NOT GOING TO PAY ANOTHER 600, I ALREADY THREW AWAY $154. I'M TOLD EVEN THOUGH THERE IS A WARRANTY, THIS IS NOT COVERED.*AK

THE AIR BAG SENSOR LIGHT STAYS ON. THE CONSUMER IS CONCERNED THAT THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. A RECALL FOR THE CLOCK SPRING HAS BEEN ISSUED, HOWEVER THIS VEHICLE IS NOT INCLUDED DUE TO VIN. *AK