2001 Chrysler Town & Country Complaint Log

1. ENTIRE DASH LIGHTS AND INDICATORS MALFUNCTIONED. 2. NO SPEEDOMETER, GAS GAUGE, TURNING INDICATORS, COMPASS, ETC. 3. REPLACEMENT OF CLUSTER ASSEMBLY AND CLUSTER INSTRUMENT PANEL. COST $ 812.00 NOT COVERED UNDER WARRANTY. *JB

TRANSMISSION BLEW UP AT WHILE DRIVING. NO INJURIES REPORTED. *AK ALL THE GEARS WERE DAMAGED BEYOND REPAIR. *JB

TRANSMISSION FAILED, AND THE WHEELS LOCKED UP. *PH THE PROBLEM WAS CAUSED BY A VIOLENT BUCKING OF THE VEHICLE AS THE TRANSMISSION FAILED AND LOCKING UP THE FRONT END OF THE VEHICLE. THE INITIAL BUCKING UP OF THE VEHICLE OCCURRED BETWEEN 15 TO 20 MPH, AND THE LOCKING UP OF THE WHEEL AT 5 MPH. VEHICLE WAS TOWED TO DEALERSHIP AND SERVICE MANAGER THAT PARTS FOR TRANSMISSION WAS ON BACK ORDER AND WILL BE AVAILABLE AT LEAST A WEEK. CONSUMER DECIDED TO TOW THE VEHICLE TO A DIFFERENT REPAIR FACILITY AND WAS ABLE TO ACQUIRE THE PARTS OVER NIGHT AND REPAIR THE TRANSMISSION. AFTER THE REPAIR, THE DEALER PRESENTED THE DAMAGED TRANSMISSION TO CONSUMER AND IT SHOWED DAMAGE ON THE GEARS WITH MOST OF IT ARE IN THE GEAR'S INNERMOST PART. ALSO, THE DEALER'S ESTIMATION WAS THE CAUSE OF THE PROBLEM WAS A BEARING FAILURE WHICH LED TO A CHAIN REACTION AND RESULTED TO TRANSMISSION LOCK-UP. AFTER THE VIOLENT BUCKING FROM TRANSMISSION FAILURE, ENGINE DEVELOPED PROBLEM OF MISFIRING WHICH WAS CAUSED BY A BAD FUEL INJECTOR AND COIL PACK IN THE NUMBER SIX CYLINDER. CONSUMER BELIEVED THAT IT WAS ALSO CAUSED BY TRANSMISSION FAILURE. *LA

SEVERAL TIMES MY SONS SEAT BELT THAT HOLDS HIS CAR SEAT CAME UNBUCKLED. THE LAST TIME I HAD TO STOP SUDDENLY AND HIS CAR SEAT CAME FORWARD. BY THE GRACE OF GOD, HE WAS NOT HURT. *JB

I PURCHASED MY VEHICLE USED, WITH 40,000 MILES AND IT PULLED TO THE RIGHT. THEN THE FRONT END BEGAN MAKING NOISE WHEN GOING OVER BUMPS. THE RIGHT AND LEFT SWAY ARMS WERE REPLACE, AND THE NOISE SUBSIDED. HOWEVER, IT STARTED SOON THEREAFTER, WORSE THAN BEFORE. THE TIRE/FRONT END STORE I USE PRODUCED A TECH BULLETIN FROM CHRYSLER STATING THAT THE PROBLEM WAS THE RACK AND PINION STEERING GEAR BOX. THE PROBLEM IS SO SEVERE THAT FINDING A PART WAS VERY DIFFICULT DUE TO DEALERS EITHER BEING OUT OF THEM OR HOLDING A FEW DUE TO THE FREQUENCY OF THE PROBLEM. IT IS CLEAR THAT CHRYSLER DESIGNED A POOR COMPONENT THAT IF IT FAILS, COULD LEAD TO A LOSS OF STEERING, AND SEVERE ACCIDENT/DEATH. TOTAL BILL WAS $700.*AK

AUTOMATIC TRANSMISSION FAILURE@ 46,500 MILES IN 2001 CHRYS TOWN & COUNTRY: CHECK ENGINE LIGHT ON STEADY; DLR SAID DIAGNOSTICS INDICATE TYRANNY OVERHEATING; CHANGED OIL & FILTER. LIGHT CAME ON AGAIN ONE DAY LATER; DEALER REPLACED TYRANNY SOLENOID PKG FOR $350. ONE WEEK LATER, WITH NO CHECK ENGINE LIGHT, CAR BUCKED UPON STOPPING @ END OF H'WY OFF-RAMP & BRIEFLY REFUSED TO MOVE IN ANY FWD GEAR. TOOK TO DEALER WHO KEPT IT TWO DAYS BUT SAID NFF, COULDN'T DUPLICATE SYMPTOM. 2-3 DAYS LATER TOOK THE VEHICLE ON A TURNPIKE TRIP. WHILE CRUISING @ SPEED LIMIT UNDER CRUISE CONTROL, VEHICLE BUCKED & WENT INTO "LIMP-MODE" AS EVIDENCED BY TACH MOVING FROM 2K TO 3K RPM. PULLED TO SIDE OF ROAD; VEHICLE WOULD NOT MOVE IN ANY GEAR(NO CHK ENGINE LIGHT). HAD CAR TOWED 85 MILES TO SAME DEALER (SOUTH HILLS CHRYSLER-JEEP) IN PETERS TWP, PA. HAD TO FIGHT HARD WITH DLR AND WITH DAIMLER CHRYS CUST SVC, BUT DEALER REPLACED TYRANNY; WE PD $1100. POOR QUALITY AND POORER DEALER SERVICE INTEGRITY. WE WERE HAPPY TO GET CONCESSIONS, BUT THE BAD TASTE REMAINS. SEEMS MANY OTHERS HAVE HAD SIMILAR WIDESPREAD EXPERIENCES. OTHER POTENTIAL PROBLEM SYMPTOMS INCLUDE: CONTINUING "STEERING SHUDDER" WITH NO CAUSE, AUTO REAR LIFT GATE WILL NOT OPEN OR CLOSE AUTOMATICALLY WITH NO FIX AFTER MULTIPLE TRIPS & COMPLAINTS AND TOO-EASILY-WARPED FRONT ROTORS THAT CAUSE BRAKE PEDAL PULSATION. LETTER WAS WRITTEN TO CHRYSLER CUSTOMER SERVICE IN AUBURN HILLS COMPLAINING ABOUT EXCESSIVE COST OF SOLENOID REPLACEMENT AND POOR SERVICE/TREATMENT BY DEALER. BITTER VERBAL COMPLAINTS WERE MADE TO THE DEALER SERVICE MGR AND THE GENERAL MGR AS WELL. CUSTOMER SERVICE DID ASSIST MEDIATION OF THE TYRANNY PROBLEM AND DID OFFER A CONCESSION ON THE COST OF THE SOLENOID. WE HAVE NOT YET REC'D THE MONETARY REFUND PROMISED, BUT IT'S BEEN ONLY THREE WEEKS. *CB

CONSUMER INDICATED THAT WHEN DEPRESSING THE BRAKES STEERING WHEEL VIBRATED. VEHICLE WAS SERVICED, AND DEALERSHIP NOTICED ROTORS WERE WARPED. *AK THE WARPED ROTORS WERE NOT COVERED UNDER THE VEHICLE'S WARRANTY. *NM

WE HAVE A 2001 CHRYSLER TOWN & COUNTRY VAN WITH THE GEN3 SEAT BELST IN IT.N OUR WAY HOME FROM DALLAS, WE CHECKED THE KIDS SEAT BELTS BEFORE LEAVING MY PARENTS HOUSE. ABOUT 20 MINUTES INTO THE TRIP, I HEARD A NOISE AS MY 10 MONTH OLD BABY DROPPED ONE OF HER TIYS OVER THE SIDE OF HER CAR SEAT. WHEN I TURNED AROUND TO LOOK, I NOTICED THAT THE BUCKLE HAD UNLATCHED AND THE TOY WAS LAYING RIGHT BESIDE IT. *AK

DRIVER SIDE POWER WINDOW MALFUNCTION. USUALLY GOES DOWN OKAY BUT CLOSES A SMALL MOVEMENT AT A TIME (USUALLY THE LONGER DURATION BETWEEN TRYING THE FURTHER THE WINDOW WILL CLOSE). *JB

AT APPROXIMATELY 52,000 THE AUTOMATIC TRANSMISSION CATOSTROPHICALLY FAILED WHILE DRIVING AT 65 MPH ON INTERSTATE 55 NEAR JOILET, IL. THE FAILURE HAD THE EFFECT OF LOSING ALL POWER INSTANTLY WHILE SURROUNDED BY TRAFFIC MAKING IT DIFFICULT TO MANUVEAR THE CAR TO THE SHOULDER. THE DEALERSHIP WAS HELPFUL IN GETTING CHRYSLER TO ASSUME SOME RESPONSIBILITY BY PROVIDING A REBUILT TRANSMISSION AT NO COST LEAVING ME TO PAY LABOR, ONLY. LABOR COST WAS $809.55.*AK

MY 2001 CHRYSLER T&C EX ONLY HAS 52,000 MILES ON IT. I DO NOT TOW OR HAUL ANY HEAVY MATERIAL WITH IT, BUT YET I NEED A NEW TRANMISSION COSTING $3,200.00. THE CHECK ENGINE LIGHT CAME ON AND THE NEXT DAY IT FAILED. I TOOK IT BACK TO THE DEALER AND WAS INFORMED THAT 5 SEPERATE THINGS WERE WRONG WITH THE TRANSMISSION. SINCE I WAS OVER THE 36,000 MILES IT WAS NOT COVERED UNDER WARRANTY. I ASKED THE MECHANIC HOW 5 THINGS WERE WRONG WITH THE TRANSIMISSION THAT ONLY HAS 52,000 MILES AND NOT BE DEFECTIVE AND COVERED UNDER A WARRANTY AND HE REPLIED " IT DOES SEEM ODD THAT 5 THINGS FAILED WITH IT ONLY HAVING 52,000 MILES." I CALLED CHRYSLER TO ASKED THAT IT BE FIXED AS A WARRANTY, THE SAME THING I HAD TO DO WHEN THE A/C FAILED AND WAS LATER RECALLED, AND THEY MADE IT SEEM THAT IT WAS MY FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY. I ASK THAT SINCE AT LEAST 13 OTHER PEOPLE, ACCORDING TO YOUR COMPLAINT DATABASE, HAVE HAD TRANSMISSION TROUBLE THAT THIS BE INVESTIGATED. A CAR THAT IS ONLY 3 YEARS OLD, HAVING 52,000 MILES ON IT AND IS NOT USED FOR TOWING OR HEAVY HAULING SHOULD NOT NEED A NEW TRANSMISSION AND IF SO SOULD BE COVERED UNDER WARRANTY SINCE IT WAS APPARENTLY DEFECTIVE. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.*AK

MY 2001 CHRYSLER TOWN AND COUNTRY VAN LOST ITS TRANSMISSION AT 75000 MILES. NO WARNING LIGHTS OR NOISES OR BUMPS IN THE GEARS, JUST GONE AT A RED LIGHT IN BUSY TRAFFIC!! ESTIMATED COST TO REPAIR THIS IS $1500.00 WHICH I DON'T HAVE AT THE MOMENT!! *AK

TRANSMISSION STARTED A WHINING SOUND AT ABOUT 48,000 MILES. THIS SOUND IS JUST AUDIBLE WHEN DRIVING AROUND TOWN. HOWEVER, AFTER 2 HOURS ON THE HIGHWAY AT 65MPH IT BECOMES VERY PRONOUNCED. IF ENGINE IS SHUT OFF FOR 10 MINUTES THE LOUD WHINE IS BACK TO A "NORMAL" LEVEL. THIS APPEARS TO AFFECT NOTHING ELSE IN THE VEHICLE'S OPERATION. BUT IT CERTAINLY CAN'T BE CONSIDERED NORMAL. WE FEAR TAKING THE VAN ON THE ROAD SINCE SOMETHING IN THE TRANSMISSION APPEARS READY FOR SELF DISTRUCTION. OTHER THAN A FAILED BATTERY AT 2 YEARS (ABOUT 46,000 MILES) THIS IS THE ONLY PROBLEM EXPERIENCED. THIS T&C LXI WITH ALL THE OPTIONS EXCEPT POWER TAILGATE AND 52,000 MILES (MOSTLY HIGHWAY) HAS BEEN AN EXCELLENT VEHICLE TO DATE AND THIS OBVIOUSLY COMING TRANSMISSION PROBLEM AT THIS EARLY STAGE IS A DISAPPOINTMENT TO SAY THE LEAST.*AK

NY 2001 TOWN & COUNTRY WITH 39,000 MILES IS NOT 3 YEARS OLD. THE COMPUTER THAT OPERATES THE TRANSMISSION WENT OUT AND HAD TO BE REPLACED. IT COST $450.00 TO REPLACE THIS ITEM. AFTER CALLING CHRYSLER TO COMPLAIN ABOUT POOR QUALITY THEIR RESPONSE WAS THAT I SHOULD OF PURCHASED AND EXTENDED WARRANTY AND THERE IS NOTHING THEY CAN DO FOR ME. MAYBE CHRYSLER SHOULD CONSIDER BUILDING A BETTER PRODUCT. IN FACT, I AM GOING TO SELL THIS VEHICLE AND NEVER EVER PURCHASE A CHRYSLER PRODUCT AGAIN. THEY DON'T STAND BEHIND THEIR PRODUCTS. *LA

THUS IS A 2001 VEHICLE WITH 45K MILES - WORST CAR I HAVE EVER OWNED FOR THE FIRST 18 MONTHS WE HAD THE CAR WE COMPLAINED AT EVERY VISIT ABOUT A GROANING NOISE FROM THE REAR WHEN IN STOP AND GO TRAFFIC - FINALLY FIXED AFTER A YEAR AND A HALF 9/01 PAINT PEELED OFF LEFT PASSENGER DOOR - FIXED BY DEALER 11/01 RADIO STOPPED WORKING - REPLACED UNDER WARRANTY 10/02 - SLIDING DOOR HARD TO OPEN - CLAIMED TO REPAIR - STILL HARD TO OPEN 10/02 - CLUNKING NOISE OVER BUMPS IN FRONT END - REPLACED LEFT SIDE STABILIZER BAR LINK 4/02 - NOISE IN REAR WHEN TURNING - REPLACED REAR BACKING PLATE ANCHORS 6/02 AIR CONDITIONER COMPRESSOR REPLACED - UNDER WARRANTY -THEY TOOK TWO WEEKS TO FIX THIS 6/02 ENGINE LOSING POWER WHEN DRIVING - REPLACED TPS 1/03 REAR WIPER MOTOR REPLACED - $150 (CAR HAS 38K MILES) 6/03 REAR STABILIZER BAR - $250 7/03 REAR WIPER MOTOR AGAIN - OUT OF WARRANTY - $150 9/03 DRIVER WINDOW MOTOR - $250 THE WORST OF ALL - 11/03 - TRANSMISSION NEEDS TO BE TOTALLY REPLACED - $2700 - NO WARRANTY - CAR HAS 45K MILES - CALLED CHRYSLER AND WAS TOLD BASICALLY TOUGH LUCK THAT I DID NOT BUY AN EXTENDED WARRANTY - THE CAR JUST STOPPED MOVING - LUCKILY WE DID NOT HAVE AN ACCIDENT WE HAVE MAINTAINED THIS VEHICLE ACCORDING TO CHRYSLER GUIDELINES AT THE DEALER SINCE WE BOUGHT IT

BRAKE ROTORS HAVE BEEN RESURFACED TWICE DURING 30,000 MILES OF DRIVING. *LA

UPON STARTING THE VEHICLE. IT WILL START HOWEVER ONCE CONSUMER GETS GOING, THE VEHICLE WILL CONTINUOUSLY CUT OFF. THE DASH BOARD LIGHTS ILLUMINATED, BUT THE CHECK ENGINE LIGHT DOES NOT COME ON. ONCE IT CUT OFF THE CONSUMER LOST THE POWER STEERING. THIS PROBLEM HAPPENED ONCE THE WEATHER CHANGES AND STARTS TO GET COLD OUT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

THE ELECTRONIC DOORS ARE NOT WORKING PROPERLY ON MY 2001 CHRYSLER TOWN AND COUNTRY. THE RIGHT DOOR AND THE REAR HATCH DO NOT OPEN WITH THE BUTTON. THEY HAVE TO BE MANUALLY OPENED. THEY WORKED GREAT UNTIL ABOUT 45,000 MILES, THEN QUIT. *JB

WE BOUGHT THIS VAN FROM A DODGE/CHYRSLER DEALER IN LITTLE ROCK AR. WE HAVE NOTHING BUT PROBLEMS. BEING IN THE US AIR FORCE..I WAS SENT TO THE UK, AND SHIP MY VAN THERE. SO, MY PROBLEMS JUST GOT WORST WHEN THE EXTEND WARRTANY WAS NOT VALID IN THE UK. AT 45000 I HAVE TO REPLACE BOTH OF MY FRONT WINDOW REGULATORS. THE WINDOWS JUST WOULDN'T WORK. SECOND, MY KEYLESS REMOTE SYSTEM HAS STOPPED WORKING AND REPROGRAMMING DID NOT WORK. NOW, WE ARE STILL HAVING PROBLEM WITH OUR AC NOT WORKING. AFTER MANY HOURS OF REASEARCH, WE HAVE FOUND THAT THE AIR COMP. HAS AN WARRANTY ON IT UNTIL 70000. WELL, WE NOW HAVE 72000. SO WE ARE TRY OUR BEST TO FIGHT THIS. A LONG STORY SHORT..WE WILL NEVER BY A DODGE/ JEEP/ OR CHYRSLER CAR AGAIN. I DID CONTACT THE CHRYSTEL PEOPLE ON THESE ISSUES, AND OF COURSE NO HELP WAS PROVIDE EXCEPT A PHONE NUMBER OF A MILIRAY CAR SALE PERSON. THANKS CHYRSLER!!!*AK

VEHICLE BRAKE ROTORS WERE RUSTED INSIDE AND OUT.*MR THE VEHICLE MADE NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THE TECHNICIAN DETERMINED THAT THE ROTORS WERE RUSTED FROM THE INSIDE OUT AND COULD NOT BE CUT. THE TECHNICIAN STATED THAT THE STEEL USED ON THESE ROTORS WAS INFERIOR BECAUSE IT WAS POROUS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE ROTORS. *NLM

DEALER REPLACED BOTH REAR CALIPERS WHICH WERE CRACKED AND LEAKED BRAKE FLUID. *AK

MY AIRCONDITIONER HAS NEVER REALLY BLEW VERY COLD BUT, WHEN IT STOPPED GETTING COLD. I TOOK THE VAN INTO HERITAGE CHRYSLER IN ALEXANDRIA VA. THE SERVICE ADVISOR INSTRUCTED ME THAT THE AC UNIT NEEDED SOME PARTS REPLACE AT A COST OF $800. I NEED THE AC TO WORK IN THE VAN SO I PAID THE FEE. TWO DAYS LATER I RECIEVED A LETTER DATED 2 WEEK PRIOR TO THE DATE, STATING THE THERE WAS A RECALL ON THE AC UNIT. I INSTRUCTED ME TO TAKE MY VAN TO THE NEAREST CHRYSLER DEALERSHIP FOR THE REPAIR AT NOT COST. THIS ANGERED ME BECAUSE I WAS JUST CHARGED FOR THE SAME RECALL AT HERITAGE CHRYSLER IN ALEXANDRIA VA. I CALLED CHRYSLER AND THEY ATTEMPED TO MEDIATE A REFUND FROM THE DEALERSHIP BUT HERITAGE CHRYSLER DECLINED A REFUND, SO CHRYSLER REQUESTED THAT I SEND MY RECIEPTS TO THEM AND THE WOULD REFUND ME ONLY 50% FOR THE COVERD REPAIR. I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT AGAIN....*AK

WHILE REVERSING STEERING WHEEL LOCKED UP, BUT WILL UNLOCK WHEN DRIVING STRAIGHT. THE PROBLEM BECAME WORSE. CURRENTLY, THE STEERING WHEEL LOCKED UP, EVEN WHEN DRIVING STRAIGHT. MECHANIC INDICATED BY PHONE IT MAY BE A FAILURE IN THE RACK AND PINION. VEHICLE SHOULDN'T BE DRIVEN BECAUSE THE PROBLEM WILL ONLY GET WORSE.*AK

TRAVELING AT 15MPH, HIT A SMALL BUMP AND THE DRIVER SIDE SLIDING DOOR OPENED 2 INCHES. ALL OF THE DOOR LOCKS IN THE VAN REMAINED IN THE LOCK POSITION, BUT THE DOOR DISENGAGED AND OPENED.*AK

CONSUMER STATED CLOCK SPRING HAS BEEN REPLACED TWICE AND HAS CONTINUED TO HAVE THE SAME PROBLEM. DEALER NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

CONSUMER STATES WHILE DRIVING, THE VEHICLE WOULD SHUT OFF CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS REPLACED CLOCK SPRING, AIR CONDITIONER COMPRESSOR, TRANSMISSION MODULE SENSOR AND STILL COULD NOT DUPLICATE OR CORRECT THE PROBLEMS. PROVIDE ANY FURTHER INFORMATION. *PH

THE TRANSMISSION WHINING, SHUTTERS INTO GEAR, LIMITED ACCELERATION...CAR IS 2 YEARS OLD, OUT OF WARRANTY WITH 60K MILES, ALTHOUGH WE THOUGHT WE HAD 7 / 70 ON POWER TRAIN...DEALERSHIP REFUSES TO COVER COST O FIX. *PH

SEVERAL ELECTRICAL PROBLEMS WITH TOWN & COUNTRY. AC COILS REPLACED @38000, INSTRUMENT PANEL REPLACED@ 4700. BOTH WINDOW MOTORS REPLACED @4700. REAR WINDOW WASHER REP, FRONT SEAT MOTOR REP, ALL LIGHT BULBS REPLACED AT THE SAME TIME. *NLM

WHILE DRIVING VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING. DEALER NOTIFIED. *AK

THE SEAT WAS NOT LOCKED AND WHEN THE CONSUMER APPLIED THE BRAKES SUDDENLY, THE CHILD SAFETY SEAT MOVED AND THE BABY CAR SEAT LUNGED FORWARD. THE BABY BRUISED HIS/HER FACE. IT MUST HAVE SYMBOL TO LET YOU KNOW SEAT IS LOCKED INTO PLACED. *AK *CB *JB

SUDDEN WARPAGE OF THE FRONT DISK BRAKE ROTOR CAUSED VIBRATION OF THE FRONT END AND LOSS OF STEERING CONTROL. WAS NOT BEING DRIVEN UNDER ANY LOAD, ONLY 1 PASSENGER IN THE CAR. VEHICLE IS NOT USED TO TOW TRAILER. *JB

AIR CONDITIONER COMPRESSOR FAILED AT 52,000 MILES. DEALER WILL NOT ACKNOWLEDGE ANY SERVICE BULLETIN ISSUES. THIS IS THE LAST CHRYSLER PRODUCT I WILL EVER PUT IN MY DRIVEWAY.

EARLY TOTAL FAILURE OF AC CLUTCH, COMPRESSOR AND BELT.

AIR BAG ALERT LIGHT COMES ON REPEATEDLY WHILE DRIVING AND WHEN DOING SO THE AIR BAG IS NO LONGER FUNCTIONAL. THE DURATION OF THIS EVENT CAN BE FROM TEN SECONDS TO TWENTY MINUTES. HAVE TAKEN IT TO NUMEROUS CHRYSLER DEALERS WHO IN EACH INSTANCE STATE THAT THEY CANNOT DUPLICATE THE PROBLEM. WE HAVE LOST AT A MINIMUM TWENTY DAYS OF TIME THAT THE CAR WAS IN THE SHOP FOR THIS COMPLAINT. THE MOST RECENT WAS VISIT (4/30-5/1/03) AND WERE TOLD THE PROBLEM WAS REPAIRED. NOT SO. THE FIRST TIME THE CAR WAS DRIVEN ON 5/1/03 THE LIGHT AGAIN CAME ON. MY CONCERN IS WITH THE DEALER'S ADVISORY THAT THE AIR BAG IS NOT FUNCTIONING WHEN THE LIGHT IS ON AND THIS COULD RESULT IN A CATASTROPHIC INCIDENT. THE VEHICLE HAS BEEN INSPECTED FOR THIS PROBLEM REPEATEDLY AT VERGER CHRYSLER IN COOS BAY, OREGON AND FISHER CHRYSLER IN YUMA, ARIZONA.

WE PURCHASED A 2002 DODGE ROLLX CONVERTED MINIVAN AND A 2001 CHRYSLER ROLLX CONVERTED MINIVAN WITH AN ELK ROOF ADDITION CONVERSION FROM THE ROLLX CO. IN SAVAGE MINN. ABOUT A YEAR AGO. WHEN WE RECENTLY BEGAN CARRYING MORE THAN ONE PASSENGER WE NOTICED AND FELT A BOTTOMING OUT WITH LITTLE BOUNCE. I GOT A LOOK AT THE REAR SUSPENSION AND WAS SUPPRISED TO FIND THAT THEY DROPPED THE FLOOR JUST ABOVE THE E-BRAKE LINE AND LEAF SPRINGS. THE DISTANCE BETWEEN THE BOTTOM OF THE FLOOR AND THE LEAF IS ONE AND ONE HALF INCHES. THE DISTANCE BETWEEN THE RUBBER BUMPER AND THE AXLE IS OVER THREE INCHES. THE LEAF SPRING AND BRAKE CABLE CANNOT TAKE THE DAMAGE FOR ANY LENGTH OF TIME. WE HAVE TO REMOVE THE SPARE AND REAR SEATS TO DRIVE SOMEWHAT SAFER. CONTACT WITH THE COMPANY WAS FUTILE.

I HAVE A 2001 CHRYSLER TOWN AND COUNTRY MINIVAN WITH GEN 3 SEAT BELTS. I JUST HEARD OF THE REPORT AND I AM VERY CONCERNED. *NLM

THE SEAT BELT LATCH WHICH HOLDS DOWN A CHILD SAFETY SEAT HAS RELEASED AT LEAST 4 TIMES WITHOUT ANYONE TOUCHING IT.

HAVE HAD FRONT END / ROTOR PROBLEMS REPORTED @ 6715MILES, 10,806 MILES, 21,060 MILES AND 24,179 MILES. IT IS UNREASONABLEFOR ROTORS TO NEED TO BE RESURFACED OR REPLACED 4 TIMES IN LESS THAN 25,000 MILES. OBVIOUSLY SOMETHING IS DEFECTIVE CAUSING THEM TO FAIL. THIS IS A MAJOR SAFETY CONCERN FOR ME AND MY CHILDREN.*AK

2001 CHRYSLER TOWN & COUNTRY TRANSMISSION WENT OUT AFTER 46000 MILES CAR COMES WITH A 3 YR 36000 WARRANTY. $2600. TO REPLACE CHRYSLER IS PUTTING THE TRANSMISSION DESIGNED FOR THE 2.2 / 4 CYLINDER VAN IN A 3.8 / 6 CYLINDER VERY POOR DESIGN. THE DEALER SAYS THAT THERE IS A NATION WIDE BACK ORDER ON THEIR TRANSMISSION. A CLASS ACTION SUITE NEEDS TO BE STARTED. *NLM

CONSUMER BROUGHT THE VEHICLE TO DEALER FOR REPAIRS. WHEN VEHICLE WAS RETURNED THE DEALER, WITHOUT TELLING, THE OWNER ROTATED THE SEAT BELT BUCKLES 180 DEGREES ON THE SECOND ROW CAPTAINS CHAIRS. THIS WOULD CAUSE THE WEBBING TO RIDE OVER THE RED RELEASE BUTTON WHEN USED. DEALER SAID THAT THEY WERE TOLD TO DO THIS BY THE MANUFACTURER, TO PREVENT AN INADVERTENT RELEASE OF THE BUTTON BECAUSE IT WAS PROTECTED BY THE WEBBING. THIS WOULD CORRECT THE GEN III ISSUE.*AK ODI SPOKE TO DEALER ASSISTENT SERVICE MANAGER AND DEALER SAID THAT THE SEATS WERE REMOVED DURING REPAIRS AND THE SEAT BELTS WERE ACCIDENTALLY PUT ON BACKWARD. BUT ODI LEARNED FROM THE COMPAINANT THAT ANOTHER VEHICLE AT THE DEALERSHIP HAD THE SAME EXPERIENCE.CW

THE CHECK ENGINE LIGHT ILLUMINATED AND DEALER COULD NOT DIAGNOSE WHY. THE DEALER FIRST SUGGESTED THAT IT WAS DUE TO GAS CAP NOT BEING TIGHTENED ENOUGH, BUT THAT WAS NOT THE CASE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SIX TIMES BUT THEY COULD NOT DETERMINE THE CAUSE. *NLM

THE DRIVER SIDE WINDSHIELD WIPER ASSEMBLY BECAME LOOSE DUE TO A LOOSE NUT. *DT *JB

THE ROTORS HAD TO BE REPLACED EVERY 4 MONTHS, WHEN THE BRAKES WERE APPLIED THE VEHICLE VIBRATED.*JB

NAR 04/10/2003 THE CONSUMER EXPERIENCED FOUR DIFFERENT OCCASIONS WHERE THE VEHICLE WAS MALFUNCTIONING, THE CHECK ENGINE WOULD FLASH ON AND THE VEHICLE WOULD START SHAKING, AND WOULDN'T MOVE. THE CAR HAS BEEN PLACED IN THE SHOP SEVERAL TIMES AND THE PROBLEM WAS NOT IDENTIFIED UNTIL AFTER THE 4 INCIDENT AND IT WAS DETERMINED THAT THE VEHICLE NEEDED AND ENTIRE TRANSMISSION. THE CONSUMER HAS MADE REPEATED INQUIRES TO THE DEALERSHIP AND STILL NO RESPONSE, THE VEHICLE IS UNSAFE AND CANNOT BE ADEQUATELY REPAIRED. PLEASE GIVE ACCEPTABLE SOLUTION IN REPAIRING VEHICLE. *CB

BRAKES PULSATE VERY BAD SLOWING DOWN ON HIGHWAY, ALSO TWO FRONT TIRES ALMOST BAALD ON BOTH OUTER EDGES. DEALER SAYS TIRES NOT ROTATED ENOUGH,AND BRAKE ROTORS ARE WARPED NOT COVERED

ALL THE INSTRUMENT CONTROLS (INCLUDING THE ODOMETER READING) WERE GOING ALL OVER THE PLACE. FOR EXAMPLE; RPMS WOULD GO FROM 0-3 AND BACK, FUEL WOULD GO FROM E-F AND EVERYWHERE IN BETWEEN, SPEED WOULD FLUCUATE FROM 40-110 ETC. THIS WOULD ALL HAPPEN AT ONCE WITH ALL THE PANELS. TOOK TO DEALER AND COULD NOT FIND PROBLEM AND DIAGNOSTIC TESTING DID NOT REVEAL THAT THERE EVER WAS A PROBLEM. FIVE DAYS LATER SAME EXACT PROBLEM EXCEPT NOW THE TEMPERATURE GAUGE WAS ALSO AFFECTED. STOPPED AT ANOTHER DEALERSHIP AND THEY ALSO COULD NOT DETECT THAT THERE WAS A PROBLEM ALTHOUGH THEY COULD SEE THAT THE DISPLAYS WERE STILL NOT WORKING CORRECTLY. AFTER A CALL TO ENGINEERS THE ONLY THING THEY COULD THINK OF WAS THE INSTRUMENT CLUSTER PANEL WAS DEFECTIVE.

WHEN THE VEHICLE WAS DRIVEN, THE CONSUMER WAS UNABLE TO TURN THE STEERING WHEEL. THE STEERING WHEEL FELT AS IF IT WERE LOCKING. THE DEALERSHIP INDICATED THAT THE CAUSE WAS DUE TO THE RACK AND PINION. TS SCC

THE POWER SLIDING DOORS HAD BECOME INOPERATIVE. THE DEALER STATED THE MOTOR WAS INOPERATIVE. THE INSIDE SWITCH ON THE LEFT AND RIGHT SIDE DOORS WERE HARD TO OPEN. THE DEALER STATED THAT THE PROBLEM WAS DUE TO A DEFECTIVE ROLLER. THE OVER HEAD CONSOLE LOCKED OUT/SWITCH ENGAGED. THE CABLE WAS DISENGAGED. MR SCC *JB *CB

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN INTERMITTENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

AIRBAG LIGHT CAME ON. RIGHT FRONT SEAT BELT BUCKLE TENSIONER WAS FAULTY. CONSEQUENCE IS TENSIONER WOULD NOT WORK AS NEEDED. REPLACED RIGHT FRONT SEAT BELT BUCKLE TENSIONER. *NM