2007 Chrysler Town & Country Complaint Log

THE A/C GROMMET IS LEAKING AT THE FIREWALL AND CAUSING THE PASSENGER SIDE OF THE VAN TO BECOME WET WHILE THE A/C IS ON. IF THE A/C IS RAN LONG ENOUGH THE DRIVERS SIDE ALSO BECOMES WET. I KNOW THERE IS A RECALL ON THESE STARTING FROM THE MANUFACTURING DATE OF FEBRUARY 2007 AND GOING UNTIL JUNE OR JULY 2008. MY VAN WAS MANUFACTURED IN JANUARY 2007. I BELIEVE THAT MY VAN SHOULD BE ADDED TO THE RECALL SINCE IT IS DOING THE SAME THING. PLEASE HELP US.

FILL-UP GAS AFTER 1.5HOURS OF HIGHWAY TRAVEL. OFF FROM THE GAS STATION JOINING A BUSY STREET AT ~10MPH, VAN STALLED. I HAD WIFE, MY SON AND TWO FRIENDS - IT WAS A NERVE WRACKING INCIDENT. THE CAR BEHIND US HAD TO SWERVE TO NEXT LANE TO AVOID REAR-ENDING US. STALLING CONTINUE TO HAPPEN EVERYTIME I FILL-UP. THUS I WOULD VOLUNTEER MY VEHICLE IF FURTHER TESTING IS NEEDED TO INVESTIGATE THE ROOT CAUSE OF THE ISSUE. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE PASSENGER SIDE SLIDING DOOR SUDDENLY UNLOCKED AND SLID OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE MAP LIGHTS POSITIONED OVER THE FRONT DRIVER AND PASSENGER'S SIDE DASH DID NOT OPERATE. WHILE REMOVING THE BULBS, THE CONTACT DISCOVERED THAT THE PLASTIC SOCKET ASSEMBLY THAT HOUSED THE LIGHT BULB HAD BURNED AND MELTED. THE VEHICLE WAS DIAGNOSED BY THE DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. UPDATED 7/14/14*CN *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IMMEDIATELY AFTER REFUELING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

THE DRIVER'S SIDE MAP LIGHT IS OUT. WENT TO REPLACE THE BULB AND FOUND THAT THE BULB, SOCKET AND AREA THE SOCKET GOES INTO WAS MELTED. DEALER SAYS IT IS A COMMON OCCURRENCE. $300 TO REPLACE. READ ON LINE SEVERAL OTHER OWNERS WITH THE SAME EXPERIENCE BUT I DO NOT SEE A RECALL. *TR

DRIVING OVER A WATER PUDDLE SUCH AS IN A POT HOLE RESULTS IN A SPLASH OF WATER THAT SOMEHOW CAUSES THE AIR BAG WARNING LAMP TO COME ON. DOESN'T HAPPEN OFTEN BUT HAS HAPPENED AT LEAST SIX TIMES THAT I CAN RECALL IN THE LAST THREE YEARS. OFTEN WHEN THE VEHICLE IS SHUT OFF THEN RESTARTED THE LAMP DOESN'T STAY ON. *TR

2007 CHRYSLER TOWN AND COUNTRY HAD LOW TIRE PRESSURE MESSAGE ON THE CONSOLE. REMOVED VALVE STEM CAP AND WENT TO FILL TIRE WITH AIR WHEN PART OF THE VALVE STEM SHOT AT ME. LUCKILY IT HIT MY SHOULDER AND NOT FACE OR EYES OR WHILE DRIVING. TIRE THEN RAPIDLY DEFLATED. HAD TO REPLACE ENTIRE TPMS SENSOR. TPMS SENSOR VALVE STEM WAS MADE OF CHEAP ALUMINUM. *TR

MY WIFE'S 2007 CHRYSLER TOWN AND COUNTRY VAN STALLS AFTER EVERY FILL UP. THIS HAS HAPPENED IN HEAVY TRAFFIC AND COULD RESULT IN AN ACCIDENT. I THOUGHT THIS MIGHT BE ISOLATED, BUT AFTER AN INTERNET SEARCH, IT SEEMS THIS IS A SIGNIFICANT WIDESPREAD ISSUE. MY OPINION IS THIS IS A SAFETY ISSUE AND SHOULD NOT HAPPEN AFTER ONLY 55,000 MILES. THANKS. *TR

AFTER FILLING UP THE GAS TANK, AND DRIVING ABOUT TWO BLOCKS, THE ENGINE STALLED DURING DECELERATION FOR A STOP SIGN. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL TRIES AND BEING ALLOWED IT SIT FOR A MOMENT. THE ENGINE STARTED TO DIE AGAIN AT A STOP SIGN A FEW BLOCKS LATER, BUT THE DRIVER WAS ABLE TO PREVENT THAT BY GIVING IT GAS AND AVOIDING COMING TO A COMPLETE STOP. BETWEEN THEN AND THE NEXT TIME THE VEHICLE WAS FILLED UP WITH GAS, THERE WERE NO FURTHER PROBLEMS. THIS PROBLEM HAS RE-OCCURRED PERIODICALLY OVER APPROXIMATELY THE LAST YEAR, OFTEN ENOUGH THAT IT'S COME TO BE EXPECTED AFTER GETTING GAS. IT ALWAYS HAPPENS AFTER THE GAS TANK IS FILLED, BETWEEN TWO AND SIX BLOCKS FROM THE GAS STATION, AND WHILE DECELERATING. *TR

AFTER FILLING UP THE FUEL TANK AND DRIVING MAYBE ONE BLOCK THE ENGINE STALLED. THIS HAPPENS NOW AFTER EVERY FILLUP. IT IS EXACTLY THE SAME SYMPTOMS AS IN NHTSA ACTION NUMBER : PE13016 FOR OTHER CHRYSLER PRODUCTS OF THE PREVIOUS YEAR. A SEARCH IN GOOGLE CAME UP WITH MANY, MANY PEOPLE WITH MANY DIFFERENT CARS EXPERIENCING THE SAME THING. IF YOU PULL OUT OF THE GAS STATION DIRECTLY ONTO A HIGHWAY AND STALL WHILE TRYING TO MERGE INTO HIGH SPEED TRAFFIC, THE RESULTS COULD BE DISASTROUS (B'AH). *TR

POWER SLIDING DOORS DO NOT FUNCTION PROPERLY. THEY DON'T OPEN MOST OF THE TIME AND WHEN THEY DO THEY ARE UNPREDICTABLE OPENING SOME AND THEN CLOSING ALL OF A SUDDEN. *TR

WHEN TIGHTENED AND LOOSENED REPEATEDLY, THE HARNESS COMES OFF THE SPLITTER PLATE ALLOWING THE HARNESS TO BE PULLED THROUGH THE FRONT OF THE SEAT. THIS WAS USING THE SEAT FORWARD FACING, USING THE 2ND TO TOP SLOTS OF THE SEAT, IN THE CAPTAINS' CHAIR OF A 2007 CHRYSLER TOWN AND COUNTRY TOURING. *TR

ELECTRIC DRIVERS SEAT WILL NOT FORWARD OR BACK. *TR

THE VEHICLE OFTEN STALLS AFTER FILLING UP WITH GAS WITHIN 1 TO 2 MILES AFTER DEPARTING GAS STATION (DANGEROUS IN TRAFFIC)! I HEARD THIS IS HAPPENING ON MANY OTHER CHRYSLER PRODUCTS THAT HAVE BEEN RECALLED FOR 2006. HOWEVER IT IS ALSO HAPPENING ON MY 2007 TOWN & COUNTRY.

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE EMERGENCY BRAKES FAILED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKES AND ADJUSTED THE CABLE THAT WAS ATTACHED TO THE EMERGENCY BRAKE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

I WAS DRIVING TO WORK ON A CITY STREET THAT WAS IN GOOD REPAIR (NO POTHOLES OR ROUGH ROAD). BACK WINDOW JUST SHATTERED. TEMP OUTSIDE WAS 46 DEGREES FAHRENHEIT, I DID NOT HAVE THE HEAT ON IN THE VAN, NOR DID I HAVE THE BACK DEFROSTER ON. THERE WAS A LOUD NOISE (I THOUGHT IT SOUNDED LIKE A GUNSHOT) AND THE WINDOW SHATTERED. THERE IS NOTHING IN THE VAN ... NO BULLET, NO ROCK, NOTHING IN THE VAN AS EVIDENCE THAT SOMETHING WAS THROWN / SHOT THRU THE WINDOW. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. AFTER REFUELING THE VEHICLE AND DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 5/18/15*CN

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER TAIL LIGHT IGNITED INTO FLAMES. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND IMMEDIATELY EXITED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE LARGE FLAMES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INVESTIGATION TO DETERMINE WHETHER THE FIRED ORIGINATED WITHIN THE HEADLIGHT ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

THIS VAN HAS BEEN BURNING A QUART OF OIL EVERY 800 TO 1000 MILES SINCE WE FIRST PURCHASED IT. THE VAN NOW HAS 91,233 MILES ON IT AND THE OIL CONSUMPTION IS GETTING WORSE. THE OIL IS BURNING THROUGH THE ENGINE AND THERE ARE NO LEAKS WHATSOEVER. I HAVE SEEN MANY MANY POSTS ON A LOT OF SITES WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND CHRYSLER DOES NOT WANT TO DO THE RIGHT THING AND FIX THE PROBLEM. THE DEALERSHIPS ARE SAYING WHAT CHRYSLER IS TELLING THEM TO SAY WHICH IT IS NORMAL FOR AN ENGINE TO BURN A QUART OF OIL EVERY 1,000 MILES WHICH IS JUST RIDICULOUS. I HAVE HAD PLENTY OF VEHICLES IN MY LIFE TIME AND EVEN THE WORST BEATER WITH 250,000 MILES ON IT NEVER BURNED THAT MUCH OIL. THIS IS A WIDE SPREAD PROBLEM THAT CHRYSLER NEEDS TO MAN UP AND ACCEPT RESPONSIBILITY AND REPAIR THEIR CUSTOMERS VEHICLES PROPERLY. DUE TO THIS PROBLEM I WILL NEVER PURCHASE A CHRYSLER VEHICLE AGAIN. I HAVE ALWAYS BOUGHT GM'S AND NEVER HAD A PROBLEM LIKE THIS. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO REPLACE A TIRE BY UTILIZING THE FACTORY JACK THAT CAME EQUIPPED WITH THE VEHICLE, THE JACK FAILED AND AWKWARDLY BENT OUTWARD FROM THE WEIGHT OF THE VEHICLE. THE FAILURE CAUSED THE VEHICLE TO CRASH TO THE GROUND. THE CONTACT STATED THAT THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE JACK. THE MANUFACTURER SENT HIM A LETTER STATING THAT THEY HAD NOT FOUND A MALFUNCTION WITH THE JACK. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 83,000.

IF I FILL THE GAS TANK UNTIL THE AUTOMATIC SHUT OFF STOPS THE FLOW OF GASOLINE, AFTER LEAVING THE GAS STATION, THE FIRST STOP I MAKE THE CAR WILL WANT TO STALL. I HAVE TO PUT THE CAR IN NEUTRAL AND KEEP IT REVVED OR FEATHER THE GAS PEDAL IN DRIVE. ON SOME OCCASIONS IF IT DOES NOT STALL AND I AM ON THE HIGHWAY IT WILL FEEL LIKE IT WANTS TO STALL AND I HAVE TO BE CAREFUL AND FEATHER THE GAS PEDAL. AS LONG AS I DON'T FILL THE TANK TO THE POINT OFF THE PUMP AUTOMATICALLY SHUTTING OFF I HAVE NO PROBLEM. I FEEL THIS IS A DANGEROUS PROBLEM THAT NEEDS RECTIFIED. I HAVE OWNED 3 DODGE CARAVANS AND ANOTHER CHRYSLER TOWN AND COUNTRY AND NEVER HAD THE PROBLEM, ALL WERE PRIOR 2007 MODELS. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS REFUELED TO CAPACITY, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

AFTER REFUELING THE VAN, THE ENGINE STALLS AND WE LOOSE POWER STEERING AND BRAKES. IT USUALLY HAPPENS WITH IN A MILE OF THE GAS STATION. IT SPUTTERS AT OTHER TIMES AND LOOSES POWER. WE HAVE CHANGED THE FUEL PUMP BUT THAT HAS NOT RESOLVED THE ISSUE. AFTER DOING SOME ON LINE INVESTIGATION IT SEEMS TO HAVE BEEN GOING ON WITH MANY OTHER CUSTOMERS FOR AN EXTENDED PERIOD OF TIME. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OF HIS HOME WHEN THE REAR WINDOW EXPLODED. THERE WAS NOTHING THAT STRUCK THE WINDOW AND THE VEHICLE WAS UNOCCUPIED. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS. 78,000.

ABOUT A YEAR AGO MY 2007 TOWN AND COUNTRY OVERHEATED HAD TO REPLACE A PART THEN THE AIR CONDITIONING WENT OUT, BURNS OIL, SLIDING DOORS DON'T WORK, REPLACED CALIPERS, HAVE TO REPLACE WHEEL BEARINGS AND AIR BAG LIGHT STAYS ON. *TR

FRONT COURTESY LIGHTS HAVE MELTED IN THEIR SOCKETS AND TAIL LIGHT IS SHOWING SIGNS OF STARTING TO DO THE SAME. TURN SIGNALS HAVE GONE CRAZY: SOMETIMES THEY WORK AS THEY SHOULD, OTHER TIMES THEY DON'T WORK AT ALL, AT TIMES YOU HAVE TO USE THE LEVER OVER AND OVER AGAIN TO GET THEM TO ENGAGE. THE WORSE PART IS THAT AT TIMES IF YOU CHOOSE THE RIGHT, THE LEFT COMES ON. WE FEEL BOTH OF THESE ISSUES COULD POTENTIALLY BE VERY SERIOUS SAFETY ISSUES. THEY BOTH SEEM TO BE ELECTRICAL ISSUES THE LIGHTS COULD PRESENT A FIRE HAZARD AND THE TURN SIGNALS COULD BE THE CAUSE OF AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN OPENING THE TAILGATE, THE DOOR FLEW UP AND WOULD NOT SECURE IN PLACE. INSTEAD OF REMAINING OPEN, THE DOOR THEN CLOSED INDEPENDENTLY. THE CONTACT WAS BARELY ABLE TO AVOID BEING STRUCK BY THE DOOR. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 62,000.

AIR BAG LIGHT ON, COULD NOT RESET. HAD PREVIOUS ERRORS AND COULD RESET. PROBABLE AIR BAG SENSOR BAD. HAD TO REPLACE WHOLE AIRBAG (VERY EXPENSIVE) OR NONE OF THE AIRBAGS WOULD WORK. DEALER WAS VERY HELPFUL. HAVE NOTICED MANY AIRBAG RECALLS ON OTHER VEHICLES LATELY. WHY NOT THIS ONE? *TR

AFTER FUELING, THE 2007 T & C VAN WITH 3.3 L V-6 STARTS TO STALL, SPUTTER AND SURGE. THIS HAS BECOME PROGRESSIVELY MORE FREQUENT WITH EACH TANK FILL. AFTER 30 SECONDS FROM THE ONSET, THE ENGINE NORMALLY RETURNS TO NORMAL IDLE AND RUNS SMOOTHLY. THE LAST INCIDENT OCCURRED LAST EVENING (3/9/13) AND THE ENGINE SURGED BY UP TO 800 RPMS JUST AFTER THE VAN WAS PUT INTO GEAR AND WE WERE PULLING AWAY FROM THE GAS PUMP AND WE HAD A BIT OF CONTROL LOSS WITH PEDESTRIANS IN THE WAY. NO ONE HURT THANKFULLY. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR HATCH FAILED AND DROPPED DOWN ON HIM. THE CONTACT SUFFERED A MINOR INJURY. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO KNOWN ISSUES INVOLVING THE REAR HATCH. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 7/12/12 *CN THE DEALER INSTALLED NEW UPDATED STUDS AND A REAR TAILGATE PROP. . UPDATED 07/18/12

MY WIFE'S CHRYSLER MINIVAN DIED AT 40MPH WHILE DRIVING TODAY. HAD ONLY MANUAL STEERING TO PULL OVER TO THE SIDE OF THE ROAD. COULD HAVE CAUSED AN ACCIDENT. AFTER A FEW SECONDS IT STARTED DRIVING NORMALLY. WHAT IS WRONG WITH MY MINIVAN IT IS IN EXCELLENT CONDITION. CHECKED UNDER HOOD ALL FLUID LEVELS ARE OK. *JS

WHILE MOVING IN REVERSE AROUND THREE TO FIVE MILES PER HOUR, THE FOUR-WAY EMERGENCY FLASHERS ACTIVATED AND THE PASSENGER POWER SLIDING DOOR OPENED APPROXIMATELY ONE TO THREE INCHES. AFTER COMING TO A STOP AND WHILE SHIFTING TO DRIVE THE POWER SLIDING DOOR COMPLETED THE OPENING CYCLE. THE PASSENGER POWER SLIDING DOOR WAS THEN UNRESPONSIVE AND HAD TO BE MANUALLY CLOSED. ONE DAY PRIOR TO THE INCIDENT THE PASSENGER POWER SLIDING DOOR BEGAN SHOWING SYMPTOMS OF ELECTRICAL PROBLEMS. WHEN OPENING, THE DOOR WOULD STOP JUST A FEW INCHES FROM THE LATCH. WHEN CLOSING, THE DOOR WOULD STOP JUST A FEW INCHES FROM THE LATCH. *JS

ON SEVERAL OCCASIONS WITHIN THE PAST 2 YEARS OUR VAN HAS STALLED WITHIN 1-2 MILES OF LEAVING A GAS STATION. ON EACH OF THOSE OCCURRENCES THE AUTO SHUTOFF FUNCTION OF THE GAS PUMP WAS USED TO TERMINATED FUELING. ON ONE SPECIFIC OCCASION THE VAN STALLED IN THE MIDDLE OF AN INTERSECTION. IF IT HAD BEEN RUSH HOUR IT WOULD HAVE PRESENTED A SIGNIFICANT SAFETY ISSUE FOR EVERYONE AROUND. ON OTHER OCCASIONS WHEN MANUALLY TERMINATING FUELING THE VAN HAS STALLED. THE PROBLEM APPARENTLY OCCURS AT A CERTAIN LEVEL IN THE TANK WHEN IT IS APPROACHING FULL. *TR

OVER THE PAST YEAR, ALL FOUR VALVE STEMS HAVE BROKEN OFF EACH TIRES PRESSURE MONITORING SENSOR RESULTING IN AN UNEXPECTED FLAT TIRE. THE FIRST WAS WHILE ROUTINE AIRING OF THE TIRE, THE SECOND WAS IN A CAR WASH, AND TWO OCCURRED IN ONE DAY AS I ATTEMPTED TO TAKE OFF THE STEM CAPS. THE EASE AT WHICH ALL FOUR BROKE IS EXTREMELY CONCERNING (SIMPLY UNSCREWING THE CAP, FOR EXAMPLE), AND SO IT SEEMS TO ME THAT IT IS COMPLETE PLAUSIBLE THAT THE STEMS COULD HAVE SNAPPED OFF WHILE ON CRUISING ON THE FREEWAY OR DRIVING IN CONGESTED TRAFFIC, CAUSING A FLAT TIRE AT SPEED, WHICH WOULD HAVE RESULTED IN AN EXTREMELY DANGEROUS SITUATION. AFTER CHECKING A CHRYSLER MINIVAN BLOG, IT APPEARS THIS ISSUE IS COMMON AMONG ALL CHRYSLER/JEEP/DODGE VEHICLE WITH THIS TYPE SENSOR. I HAVE CHECKED WITH CHRYSLER BUT AM NOT AWARE OF ANY RECALL WITH THIS DEVICE. *TR

AFTER FILL IN GAS IN GAS STATION, DROVE ABOUT 3/4 MILES, TRYING TO MAKE A RIGHT TURN AT AN INTERSECTION, SUDDENLY THE CAR LOST POWER. ENGINE STOPPED, NO POWER STEERING, NO BRAKE. FINALLY THE CAR STOPPED AT THE OPPOSITE SIDE OF THE STREET. AFTER SEVERAL MINUTES, TURN THE ENGINE BACK ON, THEN EVERYTHING BACK TO NORMAL. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE INSTRUMENT PANEL LIGHTS AND THE INTERIOR LIGHTS WOULD FLASH ONE AND OFF WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE BATTERY, THE MULTIFUNCTION SWITCH AND THE BODY CONTROL MODULE HOWEVER, THE FAILURE WAS NOT CORRECTED AS THE VEHICLE CONTINUED TO STALL INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 50,000.

DURING A LOW-SPEED LOCAL TRIP (LESS THAN 2 MILES, 45 MPH MAX) ACRID SMOKE STARTS COMING OUT FRONT A/C VENTS. STOP, TURN OFF IGNITION. AFTER MERELY DESCRIBING THE PROBLEM TO AN EXPERIENCED MECHANIC, HE SAYS HE KNOWS WHAT THE CAUSE IS AND PROVES IT BY REMOVING THE GLOVE COMPARTMENT TO REVEAL A FRIED WIRE AND NEARBY HEAT-DAMAGED PARTS. HE ADDS THAT MANY CHRYSLER-BUILT (ALSO GM-BUILT) VEHICLES HAD CAUGHT FIRE BECAUSE OF THIS VERY REASON. THE A/C BLOWER MOTOR HAD STARTED DRAWING TOO MUCH ELECTRICAL CURRENT (REASON UNKNOWN*) WHICH CAUSED ITS WIRE TO GET HOT ENOUGH TO BURN ITS OWN INSULATION PLUS MELT NEARBY PLASTIC PARTS. THE WIRE IS, OBVIOUSLY, UNDERSIZED FOR A NOMINAL OVERLOAD. (*THE BLOWER WAS STILL BLOWING AS IT ALWAYS HAD, AND HAD NEVER BLOWN ITS FUSE.) AS AN ELECTRONICS TECHNICIAN WITH 39 YEARS' EXPERIENCE IN ENGINEERING, I FIND THE USE OF WIRING TOO SMALL IN GAGE TO SAFELY HANDLE THE FULL LOAD RATING OF ITS BRANCH CIRCUIT (AS DETERMINED, IN THIS CASE, BY THE BLOWER FUSE AMPERAGE) TO BE APPALLING. THE NATIONAL ELECTRICAL CODE PROTECTS US IN OUR HOMES FROM SUCH DANGEROUS ELECTRICAL DESIGN, WHY ISN'T THERE A CODE TO PROTECT US IN OUR HIGHWAY VEHICLES AS WELL? WHAT OTHER UNDERSIZED WIRES IN MY CAR ARE WAITING TO SET IT ON FIRE? WHAT SUCH WIRING IN OTHER MAKES AND/OR MODELS? YOUTUBE PROVIDES GRAPHIC EVIDENCE OF WHAT CAN HAPPEN WHEN A CAR BURNS, EVEN WHEN NO CRASH HAS OCCURRED. *TR

OUR VAN WAS SITTING IN OUR DRIVEWAY ON A DAY THAT WAS COOLING FROM 69F TO ABOUT 50F AT 7PM. WE HAD JUST GOTTEN BACK FROM A DRIVE TO THE STORE. THE REAR HATCHBACK WINDOW EXPLODED SPONTANEOUSLY, LEAVING A 1 FOOT X 6 INCH HOLE ON THE PASSENGER SIDE AND A 6 INCH ROUNDISH HOLE ON THE DRIVERS SIDE. BOTH HOLES WERE A LITTLE LOWER THAN THE MIDDLE, TOP TO BOTTOM. THE WINDOW WAS COMPLETELY SHATTERED IN SMALL PIECES, TOP TO BOTTOM, AND THE SLIGHTEST SHAKE CAUSED PIECES TO FALL OFF AND THE HOLES GOT BIGGER. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE NOTICED A BUCKING FEELING. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED HIM THAT HE NEEDED TO REPLACE THE INPUT AND OUTPUT CONTROL MODULES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. UPDATED 12/20/11*LJ THE CONSUMER STATED AFTER GETTING THE VEHICLE BACK, HE CONTINUED TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION GOING INTO NEUTRAL. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE A NEW TORQUE CONVERTER WAS INSTALLED. UPDATED 12/23/11

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT THERE WAS A SQUEALING NOISE AND THE WHEEL WOULD NOT TURN. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE POWER STEERING PUMP AND THE RACK AND PINION. A WEEK LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO KEPT THE VEHICLE FOR THREE DAYS BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER NOTIFIED THE MANUFACTURER WHO SENT THE CONTACT A LETTER EXPLAINING THE FAILURE AND WHAT ACTIONS THEY WERE TAKING. THE NOTICE STATED THAT THE FAILURE WAS DRY PARK AND NORMAL OPERATIONS OF THE VEHICLE. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 83,900 AND THE CURRENT MILEAGE WAS 99,600.

THIS IS BEING FILED FOR SOMEONE ELSE OF NORWALK, CT, WHO DRIVES A VAN ADAPTED FOR HER TO DRIVE FROM THE WHEELCHAIR. ON SEPTEMBER 2, 2011, SHE HIT THE BACK OF A HONDA CIVIC ON CONNECTICUT AVE IN NORWALK, CT WHEN HER SERVO GAS/BRAKE SYSTEM FAILED. THIS SYSTEM IS EQUIPPED WITH A BACKUP BRAKE FOR THIS TYPE OF EMERGENCY BUT THE BACKUP BRAKE WAS NOT WORKING. SHE HAD NO INDICATION THAT THE BACKUP BRAKE WAS NOT WORKING BEFORE SHE STARTED TO DRIVE. THE MANUFACTURE OF THE ELECTRIC SERVO GAS/BRAKE SYSTEM IS AUTOMOTIVE INNOVATIONS, 4 FIRST STREET, P.O. BOX 474, BRIDGEWATER, MA 02324-0474, TEL: (508) 697 8324. JIM SANDERS, OWNER OF AUTOMOTIVE INNOVATIONS, CLAIMS THAT IT IS A MAINTENANCE ISSUE. I BELIEVE THAT THE SYSTEM SHOULD WARN THE USER IF THE BACKUP BRAKE IS NOT WORKING BEFORE THEY START DRIVING. I AM THE ENGINEER WHO INSPECTED THE GAS/BRAKE SYSTEM AFTER THE ACCIDENT AND IT IS MY INFO BELOW.

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,468 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 04/27/12*LJ

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER SEAT SENSOR WOULD NEED TO BE REPLACED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETECTED WATER PUMP LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

2007 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES WHEN IGNITION IS TURNED ON DASH DISPLAY NOTIFICATIONS STAY ON *TGW THE CONSUMER STATED WHEN SHE TURNED ON THE IGNITION, NONE OF THE INSTRUMENT GAUGES WORKED ON THE DASHBOARD. ALSO, THE SERVICE ENGINE LIGHT AND ABS LIGHT REMAINED ON. THE DASH DISPLAY, COMPUTER AND TRANSMISSION CONTROL MODULE WERE REPLACED. HOWEVER, THE PROBLEM CONTINUED. *JB

THE PASSENGER SIDE SLIDING DOOR WILL NOT OPEN FROM THE INSIDE. THE ELECTRIC DOOR RELEASE WON'T WORK AND NOW THE MANUAL DOOR RELEASE WON'T WORK. PEOPLE ARE TRAPPED INSIDE. ONLY WAY OUT, IS TO OPEN IT FROM THE OUTSIDE TO RELEASE THE PEOPLE INSIDE. *TR

TL* THE CONTACT OWNED A 2007 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A WALL. THE CONTACT THEN SHIFTED THE VEHICLE IN REVERSE AND THE VEHICLE ACCELERATED BACKWARDS, CRASHING INTO TWO VEHICLES. THE CONTACTS VEHICLE WAS DESTROYED, BUT NO INJURIES WERE SUSTAINED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS STUCK IN A PARTIALLY DEPRESSED POSITION. NEITHER THE MANUFACTURER, NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,200. UPPDATED 08/01/11*LJ

WHILE DRIVING MY 2007 CHRYSLER TOWN AND COUNTY VAN AT A NORMAL HIGHWAY SPEED, A RED LIGHT CAME ON THAT INDICATED THAT THE AIRBAG SYSTEM WAS DEACTIVATED. I TOOK IT TO A CHRYSLER DEALER WHO CHARGED ME $160 TO FIX THE PROBLEM. WHEN I HAD GONE 3 MILES THE LIGHT CAME BACK ON. I THEN TOOK IT TO THE DODGE DEALER WHERE I HAD PURCHASED THE VAN. THEY DID A BETTER DIAGNOSTIC TEST AND SAID THEY COULD FIX IT BUT THEY WOULD NEED TO ORDER THE FAILED PART, WHICH WAS AN AIR BLADDER SENSOR THAT COST $1300. THEY ASKED ME TO PAY IN ADVANCE WHICH I DID, ABOUT A MONTH LATER THEY SAID THE PART WAS IN. I BROUGHT THE VAN IN, THEY TOLD ME THEY MADE A MISTAKE, THE PART WOULD BE IN NEXT MONTH. THIS NEXT MONTH, NEXT MONTH ROUTINE HAS BEEN GOING ON NOW FOR CLOSE TO TWO YEARS. DURING THIS TIME THE LIGHT IS INTERMITTENTLY ON AND OFF. I HAVE INVOLVED, THE SERVICE MANAGER, THE REGIONAL PARTS MANAGER AND CHRYSLER CUSTOMER CARE. THE DODGE PEOPLE HAVE BEEN FRIENDLY AND HELPFUL BUT UNABLE TO SOLVE THE PROBLEM. AFTER A YEAR CHRYSLER REIMBURSED ME 95% OF MY COST FOR THE PART WHICH NEVER ARRIVED, THEY CLOSED THE CASE AS SOLVED. THE PROBLEM WAS NEVER FIXED AND THE VAN IS STILL UNSAFE. I HAVE SPOKEN TO MANY MECHANICS ABOUT THIS AND THEY HAVE TOLD THIS IS A SERIOUS SAFETY ISSUE THAT CHRYSLER SHOULD FIX IT FOR FREE. CHRYSLER HAS REASSIGNED A NEW CUSTOMER CARE PERSON WHO TELLS ME THE PART WILL BE AVAILABLE NEXT MONTH AND NEXT MONTH AND HINT AT A COST NEAR $3000. I HAVE SPOKEN TO OTHER OWNERS OF CHRYSLER CARS AND THEY TOO HAVE HAD ISSUES WITH THE AIRBAG LIGHT. THEIR PROBLEMS WERE LESS INVOLVED THAN MINE BUT I SUSPECT THAT SOME OF THE SYSTEMS WERE JUST DEACTIVATED. I WONDER HOW MANY CHRYSLER VEHICLES ARE UNSAFE TO DRIVE DUE TO FAULTY AIR BAG SYSTEMS. I HAVE ALERTED MY ATTORNEY THAT IF I AM IN AN ACCIDENT AND THE AIRBAGS DO NOT DEPLOY AND I AM INJURED OR KILLED TO SUE CHRYSLER AND TELL THE MEDIA. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE AIR CONDITIONER WAS LEAKING FLUID ONTO THE FLOORBOARDS. AS A RESULT, THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 73,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK WAS REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.