2009 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD START THEN IMMEDIATELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. MAILOUT CUSTOMER REQUEST 11/05/2014*LJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VALVE STEMS ON THE TIRES WERE ALL FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. MAILED OUT CUSTOMER REQUEST 11/05/2014*LJ..UPDATED 11/06/14 *BF

I HAVE A 2009 TOWN AND COUNTRY. APPROXIMATELY 2 YEARS AGO, MY WIFE AND 2 KIDS WERE STRANDED IN DETROIT DUE TO A BLOWOUT TIRE. THE TIRE BLEW DUE TO THE TIRE SENSOR BREAKING LOOSE. I TOOK THE T&C TO DISCOUNT TIRE AND WAS ADVISED THAT THEY SEE THIS ALL THE TIME WITH THESE SENSORS. IN FACT, THEY HAD T&C'S LINED UP IN THE PARKING LOT WITH THE SAME ISSUE. I DECIDED TO TAKE THE VEHICLE TO A LOCAL CHRYSLER DEALER, AND THEY ALSO STATED THAT THIS IS A KNOWN PROBLEM. I HAD THEM FIX THE TIRE/SENSOR. THE SALESMAN SOLD ME A TIRE AND WHEEL WARRANTY ON ALL THE TIRE FOR $160. THE SALESMAN STATED THAT IT WOULD COVER THE SENSORS. ON MARCH 3, 2014, I RECEIVED A LOW PRESSURE ALERT. I CHECKED THE TIRES AND NOTICED THAT THE 2 FRONT SENSORS ARE BROKE. IT IS A MATTER OF TIME UNTIL THEY BREAK OFF AND CAUSE 2 MORE TIRE BLOWOUTS. I THOUGHT I WOULD BE PROACTIVE AND CALL THE CHRYSLER DEALER AND SEE IF I CAN REPLACE THEM UNDER THE WARRANTY. THEY STATED TO ME THAT THEY ARE NOT COVERED. IT WAS STATED THAT IT IS ONLY COVERED IF THE TIRE IS A BLOWOUT/CAUSED BY HITTING POT HOLE. THE PERSON I SPOKE ON THE PHONE ALSO MENTIONED THAT VERY WELL KNOW PROBLEM OF THESE SENSORS AND THAT HE WISHES THAT CHRYSLER WOULD RECALL THEM. SO INSTEAD OF REPLACING THE 2 SENSORS NOW, I WOULD HAVE HAD TO WAIT UNTIL THE INEVITABLE OF 2 BLOWN TIRES BEFORE MY WARRANTY GOES INTO EFFECT? NO THANK YOU, I REPLACED THE SENSORS. MY CONCERN IS THIS FAULTY SENSORS. WHAT IF I DIDN'T CHECK MY TIRE STEMS, MY FAMILY WOULD HAVE BEEN AGAIN STRANDED ON THE ROAD, OR WORSE...BEEN INVOLVED IN AN ACCIDENT. THESE SENSORS NEED TO BE RECALLED! *TR

THE FRONT ROTORS AND BRAKE PADS HAVE REPLACED TWICE ON THE VEHICLE. THE BACK ROTORS AND PADS HAVE BEEN REPLACED ONCE AND RESURFACED ONCE. I NOW HAVE 29000 ON THE VEHICLE AND WILL BE BRINGING IN THE VEHICLE AGAIN BECAUSE OF THE SAME VIBRATION IN THE BRAKE PEDAL WHEN THE BRAKES ARE APPLIED. *TR

THIS WASN'T THE FIRST TIME THIS HAS HAPPENED. I HAVE TAKEN IT TO A DEALER. HE SAID THE TOTAL INTERGRATED POWER MODULE WAS BAD. THERE MUST ME A NUMBER OF THEM BAD BECAUSE HE SAID IT WOULD TAKE THREE WEEKS TO GET THE PART. MY WARNING LIGHTS CAME ON AND THE WIPERS. I AM AFRAID TO DRIVE IT BECAUSE I DON'T KNOW WHAT ELSE MAY QUIT WORKING WHEN THIS HAPPENS AGAIN. *JB

WHILE DRIVING 70MPH ON THE FREEWAY, THE BACK PASSENGER TIRE BLEW. I TOOK IT TO A TIRE SHOP AND THEY STATED THE CAUSE WAS FROM TIRE SENSOR STEM BREAKING OFF THE TIRE, CAUSING THE TIRE TO BLOW. THEY ADVISED ME THAT THIS IS AN ONGOING PROBLEM WITH CHRYSLER TOWN AND COUNTRY'S. IN FACT, CHRYSLER HAS RECENTLY CHANGED THE WAY THEY HAVE MADE THE SENSORS DUE TO THE ONGOING PROBLEM. WHY IS THERE NO RECALL ON THESE TIRE SENSORS? I HAD TO PURCHASE A 2 YEAR WARRANTY ON MY EXISTING TIRES JUST TO PROTECT MYSELF FOR ANY ADDITIONAL SENSOR ISSUES. TOO BAD IT WON'T PROTECT MY FAMILY WHEN THE TIRES BLOWS AGAIN AT 70MPH. *JS

WHILE DRIVING ON HIGHWAY AT 55MPH, DRIVERS SIDE REAR POWER OPERATED SLIDING DOOR STARTED TO OPEN. INFANT CHILDREN IN BACK SEATS, SECURED WITH SEAT BELTS IN CAR SEATS. PULLED OVER, STOPPED, AND DOOR RECLOSED ELECTRICALLY ON IT'S OWN. STARTED UP AND DROVE APPROXIMATELY 1/8 MILE AND DOOR STARTED TO OPEN AGAIN. PULLED OVER, AND DOOR CLOSED ON IT'S OWN. TRIED TO REOPEN WITH OUTSIDE HANDLE, AND SEEMED TO BE LOCKED. THEN AFTER DRIVING 10-15 MILES AND EXITING VEHICLE, DOOR WOULD NOT OPEN ELECTRICALLY. REPORTED CONDITION TO LOCAL CHRYSLER DEALER, ARRANGED FOR SERVICE AND WIRING HARNESS ON DOOR REPLACED UNDER WARRANTY. (VEHICLE 36 MONTH WARRANTY JUST EXPIRED SAME DAY AS EVENT). *TR

ROUTINE BRAKE CHANGE AFTER FOUR MONTHS BRAKES WERE DOWN TO METAL. CHANGED BRAKES AGAIN REALIZED CALIPERS MUST BE STICKING. WHILE DRIVING DOWN HILLS IN THE MOUNTAINS BRAKES BEGAN TO SMOKE AND HAD DIFFICULTY STOPPING. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ *TR

TIRE VALVE STEM BROKE OFF WHILE AT HIGHWAY SPEED ON AN EXPRESSWAY CAUSING THE TIRE TO IMMEDIATELY DEFLATE! I WAS ABLE TO PULL OFF ON THE SHOULDER AND REPLACED THE TIRE WITH A SPARE. FORTUNATELY, THE FLAT WAS ON THE RIGHT REAR TIRE. IF IT WAS ON THE FRONT I COULD HAVE LOST CONTROL AND COULD HAVE HAD A FATAL ACCIDENT. THE TIRE HAD TO BE PLACED AS WELL AS THE TPMS SENSOR. THE MECHANIC INFORMED ME THAT THIS PARTICULAR VALVE STEM IS MADE OF ALUMINUM AND CAN FATIGUE DO TO ROAD SALT AND CORROSION. SURLY THIS IS A SAFETY ISSUE AND THE VEHICLE SHOULD BE RECALLED. DUE TO THE FEAR THAT THIS MIGHT HAPPEN AGAIN, I HAD THE REMAINING SENSORS REPLACED AT A SIGNIFICANT COST TO ME. PLEASE ADDRESS THIS ISSUE BEFORE PEOPLE ARE KILLED. *TR

OVER THE PAST 3 YEARS 3 OF MY 4 VALVE STEMS HAVE CRACKED AND FAILED. THESE WERE ALUMINUM STEMS ORIGINAL TO THE VEHICLE. THEY HAVE ALL CRACKED IN THE THREADS. TOTAL FAILURE RESULTS IN A SUDDEN LOSS OF ALL TIRE PRESSURE. *TR FORTUNATELY, ALL HAVE BROKEN WHILE THE VEHICLE WAS AT REST. TYPICALLY IT IS PROCEEDED BY A LOW TIRE PRESSURE WARNING, THEN WHEN THE VALVE STEM CAP IS REMOVED (TO ADD AIR) THE TOP PORTION OF THE STEM AND THE VALVE ITSELF COMES OFF (ONCE VIOLENTLY, SHOOTING THE VALVE ACROSS THE GARAGE).

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT RESPOND. THE CONTACT STOPPED THE VEHICLE AND AFTER DEPRESSING THE BRAKES NUMEROUS TIMES, HE WAS ABLE TO GET THE BRAKES TO RELEASE. THE CONTACT SMELLED A BURNING ODOR AND HEARD A WHISTLING SOUND COMING FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FOUR TIMES AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HAVING THE TIRES REPLACED, THE VALVE STEM SEPARATED FROM THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 35 MPH WHEN THE SKID CONTROL WARNING LIGHT ILLUMINATED AND THE ANTI-BRAKING SYSTEM ENGAGED. THE FRONT PASSENGER SIDE AXLE THEN SEIZED, CAUSING THE TIRE TO GRIND AND FEEL AS IF IT WAS SLIPPING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FRONT HUB ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.

ENGINE WOULD JUST SHUT OFF WHILE DRIVING. WE HAVE TOLD THE CHRYSLER DEALERSHIP ATLAS 3 TIMES THAT THE ENGINE WOULD SHUT OFF MID DRIVING. THEY ALWAYS TOLD US THEY COULD NEVER FIND FAULT WITH THE VEHICLE AND THAT THERE WAS NOTHING WRONG. NOW THERE IS A RECALL (R03/NHTSA 14V-73) THAT JUST CAME OUT AND IT'S THE SAME ISSUE.

ON 1-20-2012 THE DASH BOARD INDICATED THAT THE TWO REAR TIRES NEEDED AIR. I FILLED UP THE DRIVER REAR TIRE AND THEN AS SOON AS THE NOZZLE WAS PLACED ON THE VALVE STEM OF THE REAR PASSENGER TIRE, THE STEM BROKE AND THE TIRE WENT FLAT. THE SPARE TIRE WAS PLACED ON THE REAR PASSENGER TIRE. AS I WALKED AROUND REAR OF THE VEHICLE,I NOTICED THAT THE OTHER REAR TIRE WHICH I HAD JUST FILLED WAS FLAT. I PLACED AIR IN THE TIRE AND HEADED OUT.. I NEEDED TO STOP ANOTHER FOUR TIMES TO FILL THAT TIRE BEFORE REACHING MY DESTINATION. I CONTACTED GOLLING CHRYSLER ON TELEGRAPH ROAD IN BLOOMFIELD HILLS, MI. I SPOKE WITH THE SERVICE PERSON, ADAM, THE PROBLEM WAS FIXED IT IN ABOUT AN HOUR AND A HALF. MY DAUGHTER ADVISED ME THAT HER FATHER-IN-LAW HAD A SIMILAR PROBLEM WITH THE VALVE STEMS ON HIS CHYSLER VEHICLE. I ASKED ADAM ABOUT THE VALVE STEMS ON THE TWO FRONT TIRES. HE INDICATED THAT THOSE STEMS WERE CHECKED AND THERE WERE NO PROBLEMS WITH THEM. I ASKED HIM IF THERE WERE OTHERS WERE HAVING SIMILAR PROBLEMS WITH THE VALVE STEMS. HE INDICATED THAT THEY WERE HAVING PROBLEMS WITH THEM. I THEN ASKED HIM IF CHRYLSER WAS HAVING PROBLEMS WITH THE STEMS WHY THE OTHER TWO STEMS HAD NOT BEEN REPLACED. HE ADVISED THAT CHRYSLER HAS INDICATED THAT GOOD STEMS SHOULD NOT BE REPLACED. I ASKED IF HE WOULD GUARANTEE THOSE TWO STEMS AND HE INDICATED HE WOULD NOT BECAUSE OF THE PROBLEMS THEY WERE HAVING. I AM NOT COMPLAINING ABOUT THE SERVICE I RECEIVED BUT THINK THAT THE PROBLEM IS KNOWN AND CHRYSLER DOES NOT WANT TO FIX THE PROBLEMS WITH THE OTHER STEMS. I CAN DEAL WITH ONE FLAT TIRE BUT NOT TWO AT ONE TIME. I BELIEVE THAT CHRYSLER, IF IT IS HAVING A PROBLEM WITH THE VALVE STEMS SHOULD FIX THE PROBLEM TO THE SATISFACION OF THE CUSTOMER. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE VALVE STEM ON THE REAR PASSENGER SIDE WHEEL WAS CORRODED. THE VEHICLE WAS TAKEN TO A TIRE SHOP. THE TECHNICIAN STATED TO THE CONTACT THAT THE VALVE STEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

MY 2009 CHRYSLER TOWN AND COUNTRY 4 LITER ENGINE STOPPED DEAD 3/4 MILE AFTER LEAVING HOME IN THE MORNING. I WAS DOING 15 MPH AT THE TIME. EVERYTHING STOPPED WORKING, I.E., THE POWER STEERING WAS UNMOVABLE AND THE POWER BRAKES WERE NON-RESPONSIVE. BECAUSE IT HAPPENED IN A CURVE, I ENDED UP IN THE ONCOMING LANE ON A SINGLE LANE ROAD. LUCKILY THERE WAS NO CAR IN THAT LANE. IN ADDITION, THE HEATING AND COOLING SYSTEM AND THE RADIO ALSO STOPPED. THE DASHBOARD WENT DARK. THERE WAS TOTAL SILENCE. AFTER ABOUT 45 SECONDS I RESTARTED THE CAR WITH NO PROBLEMS. I DROVE THE CAR TO THE NEAREST CHRYSLER DEALER WHOSE SERVICE ADVISOR ASKED WHETHER OR NOT A CHECK ENGINE LIGHT CAME ON AFTER THE EVENT SO THAT HE COULD GET THE FAILURE CODE. THE LIGHT DID NOT COME ON. THE DEALER'S SERVICE ADVISOR SAID THAT HE COULD NOT FIX THE PROBLEM WITHOUT THE FAILURE CODE. I HAVE DRIVEN THE MINIVAN FOR THE LAST 10 DAYS WITH NO PROBLEMS. NOW I AM UNCERTAIN IF AND WHEN THIS EVENT WILL HAPPEN AGAIN AND AM CONCERNED ABOUT MY SAFETY IN THE FUTURE.

WAS DRIVING ABOUT 20 TO 30 MPH, CROSSING OVER RAILROAD TRACKS THE VEHICLE CUT OUT AND COMPLETELY SHUT DOWN. HAD TO PUT THE CAR IN NEUTRAL AND ATTEMPT TO RESTART. IT RESTARTED AND DID NOT HAPPEN FOR A WHILE. THIS HAPPENS ON OCCASION AND IS AN ON GOING PROBLEM. HAD IT IN TO CHRYSLER DEALER AND THEY SAID THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. *TR

NOVEMBER 9, 2011 HAD TO REPLACE REAR BRAKES FOR THE 2ND TIME IN LESS THAN 2 YEARS IN OWNERSHIP OF VEHICLE. TIRE SENSOR FAILED AND TIRE DEPLOYED. APRIL 4, 2013 ADDITIONAL TIRE SENSORS BLOW OUT OR FAILED WITHOUT ANY PRIOR NOTIFICATION HAD TO REPLACE 3 TIRE SENSORS. BRAKES ALSO HAD TO BE REPLACED WITHIN A 15 MONTH PERIOD. LESS THAN 20,000 MILES. THERE IS CLEARLY SOMETHING WRONG WITH THE PRODUCTS/MATERIAL USED TO CONSTRUCT THIS VEHICLE. 2013 HEATING UNIT APPEARS TO OVERHEAT MY DRIVER SEAT CAUSING LEATHER ON SEAT TO BEGAN TO CRACK. CHRYSLER MOTORS WAS PLACE ON WRITTEN NOTICE OF THESE PROBLEMS AS EARLY AS JANUARY 18,2012 BUT FAILED TO RESPOND OR DO ANYTHING TO ADDRESS MY CONCERNS. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE BRAKE PEDAL DEPRESSED, HE NOTICED A VIBRATION IN THE BRAKE PEDAL. THE FAILURE RECURRED WHENEVER THE BRAKES WERE APPLIED OVER 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

BRAKES NEEDED REPLACING -ROTORS AND PADS AT 31,180 MILES.. CHRYSLER WAS AWARE OF THE PROBLEM ON THESE VEHICLES AND HAD OFFERED EXTENDED WARRANTY FOR THESE BRAKE REPAIRS/REPLACEMENT. CHRYSLER ACTED PROPERLY AT THIS POINT, BUT DID NOT REALLY FIX THE PROBLEM LONGER TERM AS WE HAVE HAD TO REPLACE THE BRAKE ROTORS AND PADS TWICE MORE SINCE THEN. WE ARE CONSERVATIVE DRIVERS AND DO NOT RIDE THE BRAKE OR BRAKE HARSHLY UNLESS THERE IS AN EMERGENCY. OUR VEHICLE NOW HAS ONLY 56,600 MILES ON IT AND TWO MORE FRONT ROTOR AND PAD BRAKE REPLACEMENTS IN THE PAST TWENTY-FIVE THOUSAND MILES IS UNACCEPTABLE AND PERHAPS UNSAFE. WE ARE COMMUNICATING WITH BOTH THE DEALER AND WITH CHRYSLER, BUT BASED ON WHAT WE HAVE READ ONLINE OF OTHERS WITH THIS SAME TYPE PROBLEM, WE ARE NOT EXPECTING HELPFUL RESPONSES FROM EITHER THE DEALER OR CHRYSLER. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE OCCUPANT RESTRAINT MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000. UPDATED 11/18/11*LJ UPDATED 11/30/11

SOMETIME IN THE BEGINNING OF OCTOBER 2011 WHILE CHECKING/ ADJUSTING THE AIR PRESSURE IN MY TIRES THE RH FRONT VALVE STEM SNAPPED OFF JUST BELOW WHERE THE VALVE CORE THREADS IN CAUSING A COMPLETE LOSS OF PRESSURE. THIS SEEMED LIKE A FLUKE PROBLEM, SO THE STEM WAS REPLACED AT MY OWN COST. TODAY, 12/1/2011, WHILE CHECKING/ ADJUSTING THE AIR PRESSURE AGAIN THE RH REAR VALVE STEM SNAPPED OFF JUST LIKE THE PREVIOUS ONE DID APPROX. 2 MONTHS AGO. SOME FLUKE OCCURRENCE? NOT TWICE. ONCE AGAIN THE PART WAS REPLACED AT MY OWN COST/ TIME SO WE WEREN'T DOWN A VEHICLE. IN MY OPINION IT APPEARS THAT THE METAL VALVE STEMS FOR THE TPMS ARE MADE OF A FAULTY GRADE METAL, AND OR THE VALVE CORES WERE OVER TORQUED, CAUSING A FRACTURE/ STRESS CRACK IN THE STEM. AFTER DOING SOME RESEARCH ON THE INTERNET THIS SEEMS TO BE QUITE A PROBLEM WITH AT LEAST SEVERAL HUNDRED DODGE/ CHRYSLER OWNERS. IN A WAY THIS MAKES ME FEEL BETTER BEING IT'S NOT JUST ME THAT THIS IS HAPPENING TO, BUT IT'S DEFINITELY NOT AN ISOLATED INCIDENT. NOW I STILL HAVE TWO TIRES THAT HAVE NOT HAD THIS PROBLEM YET, BUT WHEN TIME ALLOWS I WILL BE REPLACING ALL THE VALVE STEMS WITH RUBBER ONES AND JUST DEALING WITH THE TPMS IDIOT LIGHT BEING ON IN THE DASH. SO MUCH FOR NEW/ EASIER TO USE TECHNOLOGY! THIS WONT CAUSE AN ISSUE WITH ME, LIVING IN MICHIGAN BECAUSE WE DON'T HAVE VEHICLE INSPECTIONS, BUT THERE ARE SEVERAL STATES THAT WILL FAIL AN INSPECTION IF THE TPMS LIGHT IS ON. IN CLOSING, LUCKILY THESE VALVE STEMS FAILED WHILE SERVICING THE VEHICLE, AND NOT DRIVING DOWN THE ROAD AT 55+ MPH, OTHERWISE THE RESULTS MIGHT NOT HAVE BEEN THE SAME. I'VE WORKED IN QUALITY CONTROL FOR THE AUTOMOTIVE MANUFACTURING INDUSTRY FOR 20+ YEARS PRODUCING AND INSPECTING TIGHT TOLERANCE/ SAFETY RELATED PARTS, AND FEEL THAT THIS REALLY NEEDS TO BE LOOKED INTO FURTHER. IT IS A DEFINITE SAFETY CONCERN. *TR

REAR ROTORS AND PADS GIVE GRINDING NOISE MOST PRONOUNCED IN COLD WEATHER. JUST LIKE THE RECALLED FRONT ROTORS AND PADS. THE ROOT PROBLEM MOST LIKELY IS INFERIOR QUALITY OF THE ROTOR METAL. SHOULD ADVISE CHRYSLER TO REPLACE ROTORS WITH A SUPERIOR QUALITY ROTOR, NOT JUST A QUICK FIX "CUTTING THE ROTORS", BECAUSE THE CUTTING WILL NOT CURE INFERIOR METAL CONSTITUTION TO BEGIN WITH. *TR

WHILE DRIVING I FIRST EXPERIENCED PREMATURE TIRE WEAR AND WHEN I BOUGHT 4 NEW TIRES ($650 DOLLARS) LATER, I NOTICED THAT THERE WAS A LOUD HUMMING NOISE. I RETURNED TO THE TIRE DEALER AND THEY REPLACED ALL FOUR TIRES WITH A BETTER TIRE BUT THE NOISE CONTINUED. I THEN TOOK MY VEHICLE TO THE CAR DEALER AND THEY EXPLAINED THAT I NEEDED NEW BRAKE PADS, ROTORS AND MY WHEEL BEARINGS NEEDED TO BE REPLACED! WHAT A SHOCK! WITH ONLY 31,000 MILES, I NEEDED ALL OF THIS TO BE REPAIRED. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AN ABNORMAL GRINDING WAS HEARD FROM THE BRAKES WHEN DEPRESSED AND CAUSED THE VEHICLE SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED THE BRAKES, BRAKE PADS, BEARINGS AND THE ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 70,027 AND THE APPROXIMATE MILEAGE WAS 71,000. KMJ

WHILE I AM DRIVING DOWN THE ROAD, THE VAN LOOSES STEERING, BRAKES AND ACCELERATION. IT'S AS IF IT COMPLETELY SHUTS DOWN. I PUT THE CAR IN PARK, TURN IT OFF AND RESTART IT AND IT SEEMS TO BE OK. THIS HAS HAPPENED 4 TIMES WITH THE VAN, ONCE WITH MY HUSBAND, TWICE WITH ME AND ONCE WITH THE DEALERSHIP. THE LAST TIME IT HAPPENED TO ME I HAD 5 CHILDREN IN THE CAR AND WAS TRAVELING 35 MPH IN THE LEFT HAND LANE OF A BUSY STREET. LUCKILY, I WAS NOT REAR ENDED! THE DEALERSHIP HAD "FIXED" THE VAN A WEEK EARLIER BY REPLACING THE WIRELESS IGNITION MODULE. I IMMEDIATELY RETURNED IT THE DEALERSHIP AFTER THE LAST INCIDENT. THEY HAVE HAD IT FOR 3 WEEKS AND CAN'T DUPLICATE THE EVENT AGAIN. CHRYSLER CALLED US ON FRIDAY AND STATED THAT WE HAVE TO PICK UP THE CAR BECAUSE THE CAN NOT FIND ANYTHING WRONG WITH IT. I'M TERRIFIED TO DRIVE THE CAR, ESPECIALLY WITH MY CHILDREN. I DRIVE THE CAR MULTIPLE TIMES EACH WEEK ON A HIGHWAY AND CAN ONLY IMAGINE THE OUTCOME IF THIS HAPPENED ON A HIGHWAY AS OPPOSED TO A CITY STREET. *TR

I PURCHASED THIS 2009 NEW, AND WAS SURPRISED THE TIRES WERE ALMOST BALD NEAR 28000 MILES. I ALSO HAD FRONT BRAKES REPLACED FOR WARPED ROTORS. MY MECHANIC AT CHRYSLER INSISTED IT WAS "NORMAL WEAR" & INSULTED MY WIFE. WE NOW HAVE 80,000 MILES ON THE VAN & REPLACED THE ROTORS APPROXIMATELY EVERY YEAR- 5000 MILES OR LESS. I HAVE SPENT $2000 ON BRAKES (ROTORS AND PADS) NOT INCLUDING LABOR ! THE WARPED ROTORS HAVE AGAIN RETURNED & MY WIFE IS TERRIFIED TO DRIVE ON THE FREEWAY DUE TO THE SHAKING WHEN BRAKES APPLIED AT 55 MPH. I FEEL THIS IS A SAFETY ISSUE AS THE VEHICLE SHAKES VIOLENTLY AT 55 MPH AND BRAKING IS POOR. I HAVE READ SEVERAL HUNDRED BLOGS OF SIMILAR COMPLAINTS ON THE 2008-2010 T&C VANS. IT IS A DESIGN FLAW WHERE A PLASTIC PISTON IN THE CALIPER OVER HEATS. POOR CHINESE PARTS ARE USED. THIS IS A DANGEROUS CONDITION. I HAVE BEEN A FAITHFUL CHRYSLER OWNER SINCE 1975. WHERE'S THE RECALL ?? *TR

VARIOUS ELECTRICAL SYSTEMS FAIL WHILE DRIVING AND THEN RESTORE THEMSELVES. THERE ARE MANY OCCURRENCES OF THESE PROBLEMS DATE SHOWN BELOW IS THE EARLIEST OCCURRENCE TO THE BEST OF OUR RECOLLECTION, YEAR IS CORRECT): 1. BLIND SPOT DETECTION SYSTEM INDICATES IT HAS FAILED AS YOU ARE DRIVING AT HIGHWAY SPEEDS, THEN ERROR CLEARS. 2. TIRE PRESSURE MONITOR SYSTEM INDICATES THAT IT HAS FAILED, THEN AFTER A FEW MINUTES IS RESTORED AND ALL TIRE ALARMS GO AWAY. 3. HIGH BEAMS COME ON WHEN IT IS STILL DAYLIGHT 4. RAIN SENSING WIPERS ARE TRIGGERED WHEN THERE IS NO PRECIPITATION

I OWN A 2009 CHRYSLER TOWN AND COUNTRY TOURING. I NOW HAVE APPROXIMATELY 60,000 MILES ON IT. WE HAVE HAD TO REPLACE THE BRAKES SEVERAL TIMES. SHORTLY AFTER REPLACING, THE BRAKES HAVE A HIGH PITCHED SQUEAL. WE HAVE BEEN TOLD THAT THIS IS DUE TO EXTRA HARD BRAKE PADS. EVENTUALLY, THE PADS WARP DUE TO EXTREME HEAT AND THE STEERING WHEEL VIBRATES WHEN BRAKING. WE HAVE REPLACED THE BRAKE PADS AT LEAST FOUR TIMES SINCE OWNING THE VEHICLE. IN ADDITION, WE HAVE EXPERIENCED A ROUGH TRANSMISSION. MOST RECENTLY INCLUDING STALLING WHEN STOPPING AT HIGHWAY EXITS. WE BELIEVE BOTH OF THESE ISSUES ARE CAUSES FOR CONCERN FOR SAFETY. *KB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADD AIR TO THE REAR DRIVERS TIRE, HE NOTICED THAT THE METAL VALVE STEM WAS CORRODED AND DISINTEGRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

MY WIFE WAS DRIVING HER 2009 CHRYSLER TOWN AND COUNTRY TWO DAYS AGO AND THE CAR CUT COMPLETELY OFF AGAIN. SHE WAS DRIVING ALONG, AND THE VAN DID THE SAME THING IT DID LAST NOVEMBER. IT JUST CUT OFF!! SHE LOST POWER STEERING AND THE BRAKES BECAME HARD TO OPERATE. ONCE SHE STOPPED, IT STARTED RIGHT BACK UP LIKE NOTHING HAPPENED. THIS VAN HAS BEEN TO THE DEALER AT LEAST THREE TIMES BEFORE FOR THIS FAILURE AND THE DEALER KEEPS TELLING HER "WE CAN'T DUPLICATE THE PROBLEM". THIS IS DANGEROUS!! IT RANDOMLY CUTS OFF! IN OPERATION. SO FAR, NO INJURIES, BUT SEVERAL CLOSE CALLS.... *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE TIRE STEM SENSOR FAILED ON THE REAR DRIVERS SIDE CAUSING THE TIRE TO DEFLATE. BEING PUT IN THE TIRE THE STEM POPPED OUT CAUSING THE TIRE TO GO FLAT. THE TIRE STEM MANUFACTURER WAS SIEMENS MODEL#787AO/833707093. THE TIRE STEM SENSOR WAS REPLACED FOR $100 AT THE OWNERS EXPENSE. THE CONTACT WAS EXPECTING A FOLLOW UP PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 27,851.

THE LAST FEW TIMES I HAD THE OIL CHANGED IN MY WIFE'S 2009 CHRYSLER TOWN AND COUNTRY THE SERVICE PERSON REFUSED TO CHECK THE TIRE PRESSURE BECAUSE OF AN INHERENT CORROSION PROBLEM WITH THE CHRYSLER VALVE STEMS, WHICH ARE PART OF THE TPMS. THE RIGHT REAR VALVE STEM SUBSEQUENTLY FAILED AND THE DEALER WANTED TO CHARGE $120 TO REPLACE THE VALVE STEM. (THE VEHICLE HAS 38,000 MILES) ONLY AFTER EXTENDED COMPLAINING AND NOTING IT WAS A SAFETY ISSUE AND A COMMON PROBLEM WITH TOWN & COUNTRY'S DID THE DEALER AGREE TO FIX IT FOR FREE. WHILE THE TIRE MAINTAINED AIR PRESSURE AFTER THE VALVE STEM FAILED, I WAS UNABLE TO CHECK THE TIRE PRESSURE OR ADD AIR TO THE TIRE. MY CONCERN IS THE OTHER 3 VALUE STEMS ARE HEAVILY OXIDIZED AND IT WILL COST ME AND OTHER TOWN & COUNTRY OWNERS $300 - $400 TO CHECK TIRE PRESSURE OR ADD AIR INTO OUR TIRES. THE CHEAP SOLUTION IS TO REPLACE THE EXPENSIVE CHRYSLER VALVE STEMS WITH STANDARD TIRE VALVE STEMS. HOWEVER, THIS SOLUTION DISABLES THE TPMS WHICH I THOUGHT WAS A REQUIRED SAFETY SYSTEM. MY OTHER CAR WITH A TPMS HAS OVER 100,000 MILES HAS NO SUCH ISSUE WITH ITS VALVE STEMS OR TPMS. *KB

BRAKES VIBRATING. TOOK IT TO DEALER AND THEY REDID THE BRAKES AND CHARGED ME AND NOW THE VAN IS DOING THE SAME THING AGAIN. THE BRAKES NEED TO BE REDONE AGAIN. ONLY 20,000 MILES ON THE NEW BRAKES. THERE MUST BE A PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE BRAKES WERE APPLIED AND THE STEERING WHEEL BEGAN TO JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD NOT CHANGE GEARS. THE CONTACT ALSO MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 50,636.

FIRE IN VEHICLE CAUSED BY AN APPARENT SHORT IN REAR CIGARETTE LIGHTER WHILE ON A LONG DISTANCE TRIP FROM NEW JERSEY TO NEWFOUNDLAND ON JULY 25, 2011, WE HAD A FIRE IN OUR 2009 CHRYSLER TOWN & COUNTRY MINIVAN THAT STARTED IN AND AROUND THE REAR CIGARETTE LIGHTER. THE WIRES BELOW THE CARPET IGNITED CAUSING A PORTION OF THE CARPET TO GET BURNED AND CAUSING A MAJOR PANIC AMONGST MY 3 CHILDREN WHO WERE ALL SEATED IN THE BACK. THERE WAS NOTHING PLUGGED INTO THE LIGHTER WHEN THE FIRE STARTED. *KB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWNS AND COUNTRY. THE CONTACT WAS DRIVING 60 MPH WHEN A GRINDING NOISE WAS HEARD COMING FROM THE BRAKES WHEN APPLIED AND THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRONT AND REAR BRAKES, ALONG WITH ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL SHE HEARD A LOUD NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 11/03/11*LJ THE CONSUMER STATED THE DEALER INFORMED HER, THE BRAKE ISSUE WAS NORMAL WEAR AND TEAR. HOWEVER, THE REAR BRAKES BEGAN MAKING A GRINDING SOUND. WHEN THE BRAKES BEGAN GRINDING AND VIBRATING, SHE TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THEM. THE CONSUMER STATED A FEW WEEKS LATER, SHE RECEIVED A CHECK FROM CHRYSLER FOR THE REPLACEMENT OF THE BRAKES. THE CONSUMER BELIEVED THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 11/30/11

MY WIFE WAS DRIVING THE 2009 CHRYSLER TOWN AND COUNTRY TODAY WHEN THE THROTTLE JUST BEGAN RACING. THIS OCURRS COMPLETELY AT RANDOM. THE DEALER CAN'T FIND A CODE AND HAS JUST CLEANED THE THROTTLE BODY IN AN ATTEMPT TO FIX THIS. CLEARLY, IT HASN'T FIXED IT. AFTER A FEW SECONDS IT RETURNS TO THE COMMANDED SPEED FROM THE PEDAL. VERY DANGEROUS!! *TT

MY VEHICLE WAS ISSUED A RECALL ON JUNE 16,2011 DEALING WITH THE WIRELESS IGNITION; HOWEVER, I DID NOT RECEIVE A NOTICE FOR THIS SPECIFIC RECALL UNTIL JUNE 2014. I IMMEDIATELY BROUGHT MY VEHICLE TO A CHRYSLER DEALER. BUT AFTER INSPECITION, THEY SAID THEY DID NOT HAVE THE PART NEEDED TO FIX THE PROBLEM. SINCE JUNE 2014, I HAVE MADE SEVERAL PHONE CALLS ONLY TO BE TOLD THAT THEY ARE STILL WAITING FOR THE PART. SINCE THIS IS A SAFETY ISSUE, WHAT CAN I DO TO SPEED UP THE PROCESS FOR RECTIFYING MY SITUATION? *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION FAILED TO SHUT OFF THE VEHICLE AND THE GEAR SHIFTER WAS REQUIRED TO BE SHIFTED IN ORDER TO TURN THE VEHICLE OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BRAKE CALIPERS DO NOT CONSISTENTLY RELEASE. THEY CONTINUE TO DRAG AND CAUSE EXCESSIVE HEAT. REPORTED IT TO DEALER. THEY CLAIM IT WAS NORMAL. REAR BRAKES AND ROTORS HAD TO BE REPLACED AT 23,000 MILES AND NOW 31000. YOU CAN HEAR THE BRAKES COME ON WHILE ON THE HIGHWAY AT 65MPH WITH OUT EVER PRESSING THE PEDAL. I ALSO FOUND THAT I'M NOT THE ONLY ONE, SEVERAL AUTO WEBSITES HAVE HUNDREDS OF PEOPLE WRITING VERY SIMILAR ISSUES WITH THE 08-09 T&C (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1BBE4A/0). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WOULD SHAKE WHEN THE GEARS WERE SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE CURRENT MILEAGE WAS 66,000.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE RESTARTED ON THE FIST ATTEMPT AND RESUMED AS NORMAL. THE FAILURE OCCURRED ON TEN DIFFERENT OCCASSIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE CONTINUOUS DEFECT. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF A SAFETY RISK. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

I HAD A PROBLEM WITH MY TOWN AND COUNTRY THAT CAUSED ME TO GET RID OF IT BECAUSE I WAS AFRAID. THE DEALERSHIPS KEPT TELLING ME IT WAS NORMAL AND NOTHING WAS WRONG. I WOULD BE DRIVING AND IF I HIT THE KEY THE WRONG WAY THE CAR WOULD TURN OFF WHILE DRIVING. IT WAS IN THE DEALERSHIP AT LEAST TWO TIMES FOR THIS PROBLEM. I WASN'T GOING TO RISK MY FAMILY'S LIFE, AND THEY WOULDN'T BELIEVE ME, SO I GOT RID OF THE CAR. I ARGUED ABOUT IT WITH THEM BUT GOT NOWHERE. I ONLY SHARE THIS WITH YOU BECAUSE OF WHAT IS GOING ON NOW WITH GM. MY CAR WASN'T A GM BUT I HAD THE EXACT SAME PROBLEM THAT IS BEING DESCRIBED. IF YOU NEED ADDITIONAL INFORMATION OR DOCUMENTATION, PLEASE CONTACT ME AND I WILL GET YOU WHAT I HAVE. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH THE REAR DRIVER'S SIDE SLIDING DOOR INVOLUNTARILY OPENED. AS THE CONTACT BEGAN TO PULL OVER THE DOOR CLOSED INVOLUNTARILY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED AND IT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT STATED THE VEHICLE WOULD STALL INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 36,500. UPDATED 10/14/11 *BF THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. UPDATED 10/28/11