2010 Chrysler Town & Country Complaint Log

While driving my car it stopped all of a sudden leaving the car behind to slide out of control so not to hit me. A light came on. when I read the code it said vehicle ignition switch. This also happened a year ago only the car didn’t stop it slowed down to 5 miles an hour. I did repair it a year ago only for it to happen again. This is a very serious thing as I had my grand babies with me and the car behind me had three children.

The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of the vehicle. The vehicle was towed to the tire center, which eventually took possession of the vehicle due to the contact's inability to pay the service fee. The contact walked to the residence. The contact called the FTC and was referred to the NHTSA Hotline for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

while driving my kids to school going on a curve about 15 mph, the car shutdown and loss control of power steering and the braking. Findings upon inspection and diagnostics review, it was determined that the Wireless Ignition Node (WIN) Module is faulty. This component is critical to vehicle ignition and operation. The failure of the WIN module causes the engine to complete shut down while the vehicle was in motion on the highway. The shutdown resulted in an immediate loss of power steering and power breaking functions, leaving the driver with severely reduced control of the vehicle. Such a malfunction poses a significant safety hazard, as the driver is unable to maintain proper handling or safely maneuver the vehicle during operation. The WIN Module has fail and must be replace immediately. Continued operation without repair could result in repeated engine shutdowns, increasing the risk of a crash or serious injury. Need replace the WIN Module with an OEM or certified equivalent part. Reprogram/ reinitialize the module as per manufacturer specifications. Test drive post-repair to ensure reliability and safety.

Recall repair for Chrysler recall W09 did not work. Airbag emblem still peeled from steering wheel. In event that drivers airbag deploys the emblem would be launched at the drivers face which could cause injury.

I have a 2010 Chrysler Town & Country (Sport Van) that has broken down and will not start. At first we thought it was the battery and then the starter. after replacing both parts that could cause for the van to not start. The problem still wasn't fix. We then had an car service center run a diagnostic check to pin point the issue. The diagnostic code shown Number (p0513). This code described the symptoms the van is having, but not while driving. After learning about the diagnostic code we learned that there was a recall. The summary of the recall is as follow: "Chrysler is recalling certain model year 2010 Dodge Journey, Grand Caravan, and Chrysler Town & Country vehicles manufacturer from August 3, 2009. through June 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off". After reading about the issues with this recall, I immediately contacted 2 separate Chrysler dealerships about the recall and the issue I am having with my 2010 Chrysler Town & Country. Both dealerships told me the same thing, that my van wasn't covered under the recall. I was confused as to why and wanted more answers. I did have the pleasure with speaking to service person by the name given "Ash" at the Chrysler dealership at Whitten Brothers Chrysler Jeep, Midlothian, VA. Who then directed me to contact FCA Chrysler Service Corporation. After contacting Chrysler Corporation I had the pleasure with speaking with (Mina) a customer service representative, which further explained how recalls work. After explaining what happen with my van and the symptoms with no starting and the diagnostic coding shown to why. Mina, recommended that I should contact you guy to look further into my case in hope to grant us a recall and service to our 2010 Chrysler Town & Country that is showing and giving us the same effects listed in Chrysler recall for this year, make, and model. Please consider helping

So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop

The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.

The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated on and off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 11V139000 (Electrical System). The dealer was made aware of the failure but confirmed that the vehicle was not under the recall the contact was relating the failure too. The manufacturer was not made aware of the failure. The failure mileage was approximately 181,750.

The contact owns a 2010 Chrysler Town and Country. The contact stated while driving below 35 MPH on several occasions, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic however, the failure was not duplicated. The contact believed that the failure was associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2010 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 20-25 MPH, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 217,000.

Every so often there’s like a miss or jerk as if it’s the transmission also there’s moments I’ll go after stopped and there’s no power until a few seconds

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle shut off unintendedly. The driver was able to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the electrical system. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 11V139000 (Electrical System). The manufacturer was notified about the failure, but no assistance was provided. The failure mileage was approximately 130,000.

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving 40 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 144,000.

While driving lost all power to vehicle. Lights, power steering etc. Able to shift into neutral and restart. This has occurred a few times. Very dangerous at night with no lights.

The headlights went out on me. I confirmed it was not the bulbs. I confirmed it was not the switch. Highbeams work. low beams do not. Further research indicates that this is a very very common problem with the TIPMs totally integrated power module. it is not just a relay or fuse. it is a very expensive part that has a long delay. https://www.chryslerforum.com/forum/chrysler-voyager-town-country-21/2010-chrysler-town-country-tipm-16614/

The key was lost, so I had a locksmith replace it. Later in the next week, my husband had another key made, and I drove it for about a week, then when I was driving on an interstate at 65mph everything quit, including the power steering. I was lucky to get it pulled over to the side of the road. I took it to my mechanic, who thought it might be the computer b/c several different problems came up on the diagnostics. They could not fix it, so I had it towed to a bigger automotive place, who replaced an engine oil pressure switch but it still would not start or run so they suggested sending it to Chrysler. now I'm having it towed to Tri Lakes Chrysler in Branson MO who says they don't know if they can fix it.

The end of the tire stem broke off when I was refilling the tires. This prevented the tires from staying filled and I was nervous about driving the vehicle until I could get it to a shop to be repaired. We replaced all the stems, but replacing the sensors was too expensive. If this damage had occurred while driving, a sudden flat tire could have been very dangerous. Never thought to take pictures for a report until after we had already replaced the valves.

The contact owns a 2010 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but had started occurring more frequently and the vehicle would stall at various speeds. The contact had taken the vehicle to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 171,000.

My vehicle was involved in a bad accident on September 1, 2023. The Air Bags FAILED TO DEPLOY! As a result, my Daughter sustained injuries. My insurance company is chomping at the bit to crush it! They have already totaled it. They don't care that someone needs to investigate this accident and find out WHY THE AIR BAGS FAILED TO DEPLOY! GEICO is my insurance company. I want it checked out so that if there is a problem maybe you can issue some kind of recall. Please move with the utmost speed to beat the car to the crusher! Thank you!

The contact owns a 2010 Chrysler Town and Country. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road and restarted the vehicle however, the failure recurred. Several unknown warning lights were illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 213,000.

The contact owns a 2010 Chrysler Town and Country. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the Totally Integrated Power Module (TIPM) replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 178,412.

The contact owns a 2010 Chrysler Town and Country. The contact stated that after activating the headlight switch, the headlights would blink off and on twice before turning off. The contact stated that the failure was present on both the low beam and high beam headlights, making the vehicle undrivable at night. The vehicle was taken to the local dealer who uninstalled an aftermarket remote starter and replaced a multifunction high beam selector switch; however, the failure reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 156,577.

Greetings, June 30, 2023 incident of our van stalling and shutting off while driving. The traction control warning light comes on, van automatically slows down and shuts off. When this happened, unable to steer, no control of brakes or accelerator along with being dangerous. Took vehicle into Midas as they are closest to my work. After testing they determined it was the WIN Module. Since June 30th 2023 to September 10th 2023 this issue happened over a dozen times. Luckily, no one was ever directly behind us and we were able to pull over safely, shut van off, wait one minute and start up again then was fine. The issue always happened while traveling under 30 MPH. I am so grateful we, nor anyone else was injured. Midas informed me back early August 2023 that there was a recall on this exact same module, but recall didn't include our van. I spoke with Russ Darrow Dodge and let them know about our issue and got vehicle in and WIN module replaced on September 12, 2023.

While driving at posted limits, the van will shut off without warning. This has happened 5 times. We have been fortunate that no cars have been following close behind, so we have been able to pull the van off the side of the road, stop and re-start the van. I have had a dealer and another mechanic look at the ignition and attempt to trouble shoot. However, nothing is ever found. This does not happen with any consistency...it is very random.

The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle failed to start. The contact stated that while self-inspecting the vehicle, the fuel pump relay module failed to shut off, causing the battery to drain. The contact stated that the Total Integrated Power Module (TIPM) needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

The contact owns a 2010 Chrysler Town and Country. The contact stated that while his sister-in-law was driving 45-50 MPH, the HVAC system inadvertently turned off and the vehicle lost power steering functionality. Additionally, the vehicle stalled. The contact who is an independent mechanic was unable to duplicate the failure. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The manufacturer was not made aware of the failure. The failure mileage was 100,000.

Electric fire drivers side rear inside, parked in driveway, hadn't been started for 24 hours, no inspection, not sure who to contact, disconnected battery and extinquised fire with water, major melting on inside and paint on outside, lucky we saw what was happening when we did close to fuel tank could have caused explosion

My 2010 Chrysler Town and Country has been showing signs of an electrical issue since I purchased it. It first started with the windshield wipers and the radio coming on and off by itself. As time went on, the vehicle would lose power as I was driving. When I attempted to accelerate, the engine would rev up but the van would continue to lose speed. It continued this way for a while, until eventually it started shutting down. I have to try to get the van on the side of the road before it shuts off and restart it. Most of the time, it will restart and drive like normal. However, it wouldn't restart and had to be taken to a mechanic. At this point, the doors on the van will open and close automatically; including the tailgate. I have kids and I'm worried that the doors will open while I'm driving on the highway. Even worst, I have been in several situations where the car has stalled or shut off without the person behind me knowing I'm having an issue. This has happened in traffic within city limits, and also on the busy highway. This could have led to an accident. Again, I have children and this is very unsafe. Additionally, I've already been through one vehicular electrical fire where I could have died. This is unsafe. The issue is with the control computer (I believe it may be called the ECM); which is located somewhere above the driver's side front tire. I've spent thousands of dollars since purchasing the van in 2016 trying to figure out this issue.

Local chyrsler will not replace parts that have been recalled. I was told when to come in to have the parts replaced. they had the parts. I came in, after 3 hours they told me they had to order the parts. The next morning they emailed they had the parts. I could come in the next day at 2:00,I said ok. Then I received an email an hour later that my appointment was at 9:21 that morning,it was now about 11. I don't have a phone, and my emails were blocked when I tried to contact them. They are giving me the royal run around. Can you help me? Should I just forget the whole matter? Dealer is in Gaylord. ; ;

Vehicle shot off while driving at approximately 25 mph to 30 mph twice during a round trip. No control of the vehicle. Pulled over and put vehicle into park and restarted the vehicle. Very concerning. There is a safety recall on 2010 Chrysler Town and Country for this serious problem but not for this VIN number. Why not? If this happened at a higher speed or with traffic present the outcome and consequence could be significant. Please advise.

My A/C Compressor Unit froze up. Tearing my Serpentine Belt. Causing my engine to not run at all. My Driver side window Switch wiring melted. So now my window does not function at all. My vehicle doesn't go over 40mph and no longer shifts properly. Most of my engine wiring has melted. I have replaced the MAP Sensor, but it says there is a problem with the circuit. Also says a problem with the Barometric sensor, which I have yet to find. I had to replace the water pump. My cooling fan has totally stopped working. My key sticks in the ignition. I have replaced the battery and starter. I have also replaced the ignition coil pack, Spark plugs and wires. I thought this may be the reason it was having issues starting, but it still continues. My vehicle will studder or stall out while driving. Causing it to lose power, steering. Sometimes the van just doesn't start. Or it will seem like it wants to start, but it doesn't "fire." Sounding like a starter issue, but the starter has already been replaced

My wife had a collision with another vehicle. She rear ended a pick up truck. The airbags deployed sending a retainer from the driver side airbag into her cheek. The piece was embedded in her cheek from Dec 27 2022 until Jan 17 2023. She saw two doctors about the issue they thought she had a bump from the airbag deploying and a small cut. No one thought twice about it. On Jan 17 2023 she went to prompt care and told them she thinks there was something embedded they agreed and told her to contact a surgeon. The referral was placed for a surgeon however on the evening of Jan 17 2023 she scratched the scab and then the scab fell off and the little snap like retainer fell out.

While driving, the engine will shut off resulting in a loss of power steering and brakes, amongst other systems. Very hazardous. Previous models have been recalled for this same issue and I would like to report it is STILL an issue in the 2010 town & country limited.

while driving the vehicle will die and when it does it is really hard to control. i am not sure why it shuts off but this is a real hazard.

The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle failed to start immediately; however, after several attempts, the vehicle started. There was no warning light illuminated. Additionally, the contact stated that while driving 77 MPH, the vehicle lost electrical power inadvertently. The contact stated that he immediately shifted into neutral (N) and restarted the vehicle. The contact stated that the vehicle responded as needed; however, the failure recurred several times while driving on the same day. The contact stated that he slightly touched the key fob and the vehicle restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced and that the failure was related to NHTSA Campaign Number: 11V139000 (Electrical System). The vehicle was then taken to the dealer and the contact was charged a fee to replace Wireless Ignition Node (WIN) module. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 179,000.

The van's ignition switch intermittently won't fully go into the off position so I can fully turn off the car and lock the doors. Sometimes the key fob pops out when I'm driving. Sometimes I am unable to remove the key from the ignition switch and unable to turn off the engine normally. Upon getting the part number off the ignition switch and searching for a replacement to purchase, I discovered other owners experienced the same problems and a recall was done. I contacted the dealer and was shock to find out my van is not being acknowledged in the recall despite my issues experienced and articles published indicating the year, make and model of my van and a recall specific to my issue. Below are links to the articles: Car and Driver: https://www.caranddriver.com/news/a15357582/recall-switcheroo-chrysler-now-replacing-ignition-switches-on-702000-cars/ Reuters: https://www.reuters.com/article/fiat-chrysler-recall/fiat-chrysler-recalls-703000-vehicles-in-u-s-to-fix-ignition-switches-idINKBN0M304120150307 CNBC: https://www.cnbc.com/2015/03/09/fiat-chrysler-recalls-703000-vehicles-in-us-to-fix-ignition-switches.html Auto Evolution: https://www.autoevolution.com/news/chrysler-recall-on-ignition-switch-goes-from-bad-to-worse-93089.html

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

The transaxle has a safety defect, the can was sitting for almost a year and when the battery got changed the transaxle was warped. And it say ONA flat road...p

The contact owns a 2010 Chrysler Town and Country. The contact stated that he was unable to drive the vehicle at night because to the headlights were inoperable. There were no warning lights illuminated. The contact called an unknown dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified about the failure but provided no additional assistance. The vehicle was taken to an independent mechanic who informed him that the switch needed to be replaced. The vehicle was not repaired. The failure mileage was 150,000.

My vehicle is stalling and dying randomly down while I am driving

At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lights on the dashboard. This could result in a crash and harm to passengers due to not having control over steering and brakes while the vehicle is in motion. This problem has occurred multiple times in the past year or so. The vehicle was taken to a mechanic who ran a diagnostic, but was unable to identify the issue and it would not replicate. I researched the vehicle symptoms, and found a recall from 2015 that related to the same issues (TSB# R03, WIN Modual FOBIK replacement). All additional keys and keychain/FOB were removed from the ignition key to see if this would help. Since the issue was still happening, it was then taken to a Chrysler dealership, where again the diagnostics did not reveal the issue and they were unable to replicate the problem. Multiple attempts made to discuss this issue with Chrysler without any assistance in finding a solution thus far. This vehicle is normally driven daily as a family car and regularly transports children. This is a huge safety concern and issue that needs to be addressed and fixed, as the vehicle is unsafe to drive at this point and the potential liability is great.

There was no recall. It was an extended warranty sent to owners. We are the 2nd owner. Never recieved it. It is active head restraint x91. We spoke to chrysler they say the expiration was 11/11/2021. This is a hazard. The airbag is in the headrest. With it broken if the car us in an accident the headrest will impale the passenger. Chrysler knows this is a problem but will not extend the warranty for this issue. My vehicle is a 2010 chrysler town and country. The mileage is only 27,000. This should be covered.

For the past several years we have tried to get power to examine the conditio. To no avail. Several times a week when we are driving the car will shut off and we lose power steering, the van turns off and we have to switch it into park to continue. Some day it happens several times. It seems like it is an occurance happening in other cars. ( see NHTSA CAMPAIGN ID:?14V373000. & 11V139000 ). I am worried bc it has almost led to several wrecks:.. it effects electrical. The ignition. Power steering and more. Also the air conditioner/ coolest has stopped working. We have to have tried multiple solutions with no avail… please help! And let me know if I can help With anything!

I was driving from my grandmother's house to burger King and back. One way is about 6 blocks. It stalled on my twice on the way there and the only reason I noticed was either trying to press the gas and it didn't go any faster or trying to turn and the power steering didn't work. On the way back to my grandparents it stalled 4 times. Literally while I was driving every single time! Not at stop signs. And then the traction light would come on. I just bought this van for $4000 in minnesota and did a tune up that costed me $500. Literally only had this van one week as of today. Had no problems other than a misfire from cylinder 1 on the way home with it. It just needed a new coil. Please help me! This was suppose to be a vehicle for my 18 month old and I and now it's not even safe for him to be in. I live in wisconsin.

Faulty TIPM!

My clock spring went out which causes the air bag light to stay on and now my air bags do not work. It had been confirmed by the dealership. And it happened 3/2022

While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the HIGHWAY, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the life of my family are in danger because I don't know if my van is going to shut down while I'm driving. There was no warning it was going to happen, the steering just goes out and you have no power.

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle lost motive power. During the failure the power steering and power brakes was inoperable. The vehicle was restarted and operated normally. The contact stated that after the recent failure, the vehicle failed to restart, and the vehicle was towed to the local mechanic to be diagnosed; however, the cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 11V139000 (Electrical System). The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 153,000.