There are 2 owner-reported suspension complaints for the 2013 Chrysler Town & Countryin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
WHEN I DRIVE OVER ANY TYPE OF MODERATE OR ROUGH TERRAIN, MY CAR RATTLES OR MAKES A SOUND SIMILAR TO POPPING POPCORN.
FRONT STRUTS ARE NOISY AND MECHANIC SAYS THE RUBBER TOP PLATES ARE DESTROYED. THEY ARE ONLY 4 YEARS OLD AND CAR ONLY HAS 20,200 MILES ON IT. I FEEL THIS IS A PART PROBLEM FROM THE VENDOR SINCE NEW, AS NEWLY PURCHASED STRUTS FROM MONROE HAVE A LIFETIME REPLACEMENT WARRANTY. WITH THE MILEAGE ON THE T&C BEING SO LOW, AND CHRYSLER'S WARRANTY NOT EXCEEDING 3YRS/36,000MILES THIS SHOULD NOT HAPPEN. THE CAR SITS IN THE SHADE BECAUSE OF TREE COVER, SO HEAT SHOULD NOT BE THE ISSUE. IT IS USED AS A LOCAL SEDAN WOULD NORMALLY BE USED WITH VERY LIMITED USAGE. THE WARRANTY SERVICE WAS PULLED BY CHRYSLER BUT THEY NEVER DETECTED THIS ISSUE. I AM A VIETNAM VET WITH HEARING ISSUES, HOWEVER THE FRONT END NOISE HAS INCREASED UNTIL I TOOK IT TODAY TO A MECHANIC. 1-2-18. TWO STRUTS HAVE BEEN QUOTED AT $800.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026