There are 50 owner-reported electrical system complaints for the 2014 Chrysler Town & Countryin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driver’s side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on the scene and extinguished the fire. A Fire report was filed however, the Fire report number was not provided. The origin of the fire was the 110-Volt charging port due to an electrical failure. The contact stated that the child seat was also damaged and needed to be replaced due to the plastic being burned. The vehicle was towed to the residence, where it remained for several weeks. However, the vehicle was later towed back to the local independent dealer where the vehicle was purchased and remained at the dealer for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
Left Rear sliding door shut door stuck in locked position and will not unlock manually or by powering. Air bag light stays on.
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.
The contact's partner owns a 2014 Chrysler Town and Country. The contact stated while his partner was driving at an undisclosed speed, the driver noticed smoke coming from the rear driver's side sliding door interior and a strong burning electrical wiring odor. The driver pulled over to the side of the road and exited the vehicle. The contact met the driver and noticed that there was a significant amount of smoke coming from the sliding door with but there was no visible flames. The contact used a fire extinguisher and extinguished the burning and smoke; however, the failure recurred after driving and parking the vehicle at the residence. The contact used a fire extinguisher to extinguish the burning and smoke. The contact the contacted the fire department who completely extinguished the burning. The contact related the failure to NHTSA Campaign Number: 14V234000 (Electrical System); however, the VIN was not included. The local dealer and other unknown dealers were contacted and informed the contact that the earliest availability to inspect the vehicle was in two weeks and half. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a field investigator would be sent to inspect the vehicle. The failure mileage was approximately 187,000.
Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.
No check engine warning, unpredictable no start, no crank. Physical well being of grandchild, others and self at risk due to high temperatures. This also puts stress on mental well being, how to fix, can I fix, the cost and constant worry of being stranded. Have not confirmed with dealer. Did have a shop review. Battery, alternator good, starter is new. Issue is sporadic and hard to duplicate, but happening daily. Research on internet shows this is common occurrence without a definitive solution. Who has to have a breakdown, not just mechanically speaking to find a solutuon?
The passenger sliding door locked is stuck locked and the door will not open.
The rear power outlet caught fire while driving today 03/05/2024. Nothing was plugged in to the outlet.
2014 Town and Country - 78,000 miles vehicle experiencing crank no start. Known issue and no recall issued by manufacturer for this model.
Driving along vehicle shut off. Back doors locked would not open had a 2 and 3, year old in car seats. Trunk wouldn’t open only front doors. Had to climb over the bucket seats to get the children out, trapped in heat, 2 year old with epilepsy. Got the children out, had to then pull their car seats over the bucket seats. Towed to garage. Was told it needed a fuse box $1500. On back order for 5 days. We are 2,000 miles from home. Repair shop tried to put part in van starts smoking Tells us to send it to the dealer who now says it needs a tipen for $2800. How does a vehicle just stop and lock its occupants in? If it was on fire, one or both of our babies could be harmed. We then had to fly home since we at the time had no vehicle and were way past our vacation. Our broken van is in Massachusetts.
When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself
Driver captain seat head rest deployed on it’s own without an accident. Fortunately, I was sitting in the parked when it deployed….no injury just scared me. Electrical: I’ve been dealing with a parasitic drain no my battery. I have these amber lights around my light switch, around my overhead console, around my inverter power outlets in the rear and around other dash controls. You can only see it at night. Dodge said it was because of a failing radio. I disconnected the radio, waited until it got dark, and the lights were still on. Pulling the M12 fuse (30 amp) the power drain stopped and the amber lights go out. I’m unclear what’s causing the additional drain. On the internet I keep running a cross bad TIPM’s for sporadic electrical issues and power drains that happen. May trade it.
Door lock buzzes in passenger side sliding door. Sometimes it will not unlock. Inability to open door could put our safety at risk someday.
The rear hatch on my 2014 Town & Country opens randomly, without my pressing the key. It has happened about 7 times this year. It started in late January. I was out of town and my van was parked in a residential parking lot. When I came out the hatch was up. I thought maybe I had hit my key or something during the evening. Not so, now I can go out at any time and the hatch is up. I am afraid it will come open while I am driving. Today, 3/28/23, it has come open 3 times already.
Vehicle caught on fire - flames coming out of driver's tail light. Interior smoke before flames coming out. Thank God, we were home and noticed and was not in the middle of the night.. There was a 5 gallon full gas tank within 3 feet of this fire. It could have taking my whole house out and my family. Clearly there is a problem with the electrical system on the drivers side toward the rear.
Items of concern range from a sliding door that will intermittently refuse to respond to the key fob command, or it will randomly close on passengers. Additionally, the rear hatch unexpectantly closes on members of my family as they remove groceries. Lately, the time display and rear camera have ceased to function. At times, the dash screen lights up with a gray display that illuminates the cab and makes night-driving very difficult. When this happens, I cannot get it to go dark.
I was driving on I95 and the car completely shut down. The RPM went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems to “resets” itself. I have had the throttle body replaced twice, the ignition control switch twice, the relay harness and then the relay redone. The van only does this periodically. The dealership had my van for six weeks and “couldn’t duplicate the problem “. This usually happens when driving for over an hour and speeds over 65mph. Last week I was driving to work, eleven miles from home and it happened again. The van restarted after sitting about thirty minutes.
In the middle of driving the vehicle steering wheel seized up and the engine shut off in the middle of driving. This is extremely dangerous and I had my two children in the car
We have had several instances where the car, while driving, just shuts off and have lost braking and control. I am pretty sure this is due to a faulty ignition switch. I have been in heavy traffic when this happens and by the grace of God have not caused a serious wreck. There is no warning when this happens and there is nothing in particular that causes the issue. Very scary and this should be recalled by Chrysler. I have not taken it to the dealer yet but plan to because it is extremely dangerous.
The contact's wife owned a 2014 Chrysler Town and Country. The contact stated while his wife was driving 30 MPH, there was an electrical fumes odor inside the vehicle. The contact stated no warning light was illuminated. The driver was able to park on the side of the road and exited the vehicle with his grandson before seeing fire coming from the front passenger’s side of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire and filed a fire report. The fire department deemed the vehicle totaled. The contact stated a police officer also arrived at the location of the incident and filed a police report. The vehicle was not drivable. The contact had the vehicle towed to the tow lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026