2011 Dodge Charger Complaint Log

THE HID LIGHT ON THE PASSENGER SIDE HAS GONE OUT AGAIN, I HAVE REPLACED THE BULB 3 TIMES, THIS IS THE 4TH TIME IT HAS GONE OUT, LAST REPLACEMENT DATE IS 06/19/2014. . *TR

2011 DODGE CHARGER. CONSUMER REQUESTS REIMBURSEMENT FOR ALTERNATOR REPLACEMENT. *SMD THE CONSUMER STATED THE VEHICLE STALLED, THE LIGHTS WENT OUT AND THE STEERING WHEEL WAS DIFFICULT TO TURN. *JB

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY DECELERATED TO 25 MPH OR LOWER AND MADE A LOUD NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT INDICATED THAT THE ABS SENSOR, TRACTION CONTROL SENSOR, THE GAUGES ILLUMINATED BEFORE THE INSTRUMENT CLUSTER SHORTED WITHOUT WARNING. THE CONTACT INDICATED THAT AS THE VEHICLE REDUCED SPEED IT STALLED AND WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT WAS WAITING ON A REMEDY FROM THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,600.

TL*THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ALTERNATOR FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ALTERNATOR WAS REPLACED. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 04/08/15*LJ UPDATED 9/27/2017*CN

MY CHARGER COMPLETELY SHUT OFF WHILE I WAS DRIVING AND I WAS FORCED TO GLIDE TO A STOP IN TRAFFIC. THE DASHBOARD, BRAKES, AND STEERING ALL SHUT OFF AT ONCE. I WAS THEN UNABLE TO TURN THE CAR BACK ON AND FORCED TO TOW IT OUT OF TRAFFIC. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE LOW BEAM HEADLAMPS FAILED TO OPERATE WHEN ENGAGED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRES FOR THE HEADLAMPS WERE MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE KEY FOB BECAME INOPERABLE AND FAILED TO UNLOCK THE DOORS OR START THE VEHICLE. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

REPORT RECEIPT DATE: OCT 08, 2014 NHTSA CAMPAIGN NUMBER: 14V634000 COMPONENT(S): ELECTRICAL SYSTEM I RECEIVED THE ABOVE RECALL AND WAITED UNTIL NOVEMBER TO CALL THE DEALER. THE MANUFACTURER HAS NOT ANSWERED THE RECALL TO DEALERS YET. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS AT THE DEALER OVER THREE MONTHS; HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL, BUT THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND WITHIN TWO WEEKS THE CONTACT RECEIVED A SECOND NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS) AND THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO COMPLETE THE TWO RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE ABS WARNING LAMP ILLUMINATED SEVERAL TIMES, THERE WAS A SUDDEN LOSS OF POWER, AND THE VEHICLE STALLED. THE POWER WINDOWS ALSO FAILED TO GO UP AND DOWN WITHOUT WARNING. WHILE BACKING THE VEHICLE OUT OF THE DRIVEWAY, IT DROVE SLUGGISH. UPON PULLING BACK INTO THE DRIVEWAY, THE VEHICLE STALLED AND WAS STRUCK ON THE FRONT DRIVER SIDE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIR. WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED ACCORDING TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

SITTING AT A STOP LIGHT, MY DASHBOARD FLASHED BATTERY SAVER. I THOUGHT IT WAS MAYBE MY KEY FAB SINCE I WASN'T HAVING ANY OTHER ISSUES. WHEN I GOT HOME, I TRIED TO LOCK AND SET THE ALARM WITH THE KEY FAB AND IT WOULDN'T WORK. I TRIED LOCKING MY DOORS MANUALLY, AND IT WOULDN'T WORK THAT WAY EITHER. FINALLY AFTER SEVERAL ATTEMPTS (AND THINKING FOR SURE IT WAS THE KEY FAB) THE CAR LOCKED MANUALLY. MY HUSBAND TOOK THE CAR OUT THE NEXT DAY TO TEST IT AND HEARD A WHINING FROM UNDER THE HOOD AND SAID BATTERY SAVER WAS FLASHED ON THE SCREEN AS WELL, AFTER HE CHANGED THE KEY FAB BATTERY. HE LOOKED UNDER THE HOOD AND SAID HE THINKS IT IS THE ALTERNATOR. DID SOME RESEARCH THE NEXT DAY AND FOUND OUT THERE IS A RECALL ON ALTERNATOR DUE TO BE ANNOUNCED ON 11/29/14. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE ABS AND TRACTION WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT STATED THERE WAS A BURNING SMELL AND THE RADIO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,087.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WAS SPLITTING FROM THE SEAM IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE BATTERY SENSOR LIGHT ILLUMINATED, STRONG BURNING FUMES EMITTED FROM THE FRONT OF THE VEHICLE, AND THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE DUE TO THE SUDDEN LOSS OF POWER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500.

TL*THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED AS THE BATTERY SAVING MODE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

KEY IGNITION. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT REPAIRED AND NO ADDITIONAL INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V101000 (EXTERIOR LIGHTING) AND 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 60 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

BATTERY SAVE MODE ALERT CAME ON THEN ABS LIGHT CAME ON THEN VEHICLE COMPLETELY DIED. BATTERY WILL RECHARGE THEN COMPLETELY DRAIN AFTER MULTIPLE ATTEMPTS TO START VEHICLE. HAD BATTERY CHECKED & BATTERY IS STILL GOOD. *TR

WHILE DRIVING MY 2011 DODGE CHARGER ON THE HIGHWAY GOING ABOUT 55MPH, I STARTED TO HEAR A WHINY OR HISSING NOISE COMING FROM UNDER THE HOOD I CONTINUED TO DRIVE TO MY DESTINATION AND ALL OF A SUDDEN A BATTERY SAVER MODE LIGHT CAME ON THE BRAKES GOT REALLY HARD TO CONTROL THE CAR THEN IT JUST SHUTOFF . WITH THE BRAKES BEING THAT HARD TO PRESS TO CONTROL THE CAR IT WAS VERY HARD TO TRY TO PULL OVER THE SIDE OF THE RODE, I FINAL GOT THE CAR AT A COMPLETE STOP . I WAITED FOR A WHILE CAR STILL WOULDN'T START SO I HAD RELATIVE COME REMOVE THE BATTERY TO HAVE IT CHECKED AT AUTO ZONE WHICH THEY SAID THE BATTERY WAS GOOD JUST NEED A CHARGE ,THEY CHARGED THE BATTERY FOR ME WE GOT IT BACK IN THE CAR THE LONG ENOUGH FOR ME TO MAKE IT HOME. THE NEXT DAY WENT OUT TO START THE CAR STILL HEARING THE NOISE AND THE BATTERY SAVER LIGHT WAS STILL ON WAS ABLE TO DRIVE TO LOCAL PART STORE THEY CHECKED THE ALTERNATOR IT WAS NO GOOD THE GUY TOLD ME THE VOLTAGE THAT IT WAS GIVING OUT MY CAR WAS RUNNING ONLY OFF BATTERY SO I HAD TO RUSH BACK HOME BEFORE THE CAR SHUTDOWN AGAIN IN TRAFFIC WHICH WAS DANGEROUS TO ME AND MY UNBORN. I SPOKE WITH THE DEALERSHIP THEY TOLD ME SOUNDS LIKE MY ALTERNATOR IS BAD AND TO BRING IT IN FOR THEM TO CHECK WHICH IS $97.99+ TAX AND TOTAL REPAIRS WOULD BE AROUND 600-$750.00 WHICH IS TOTALLY UNAFFORDABLE. HE ALSO STATED ITS A KNOWN ISSUE BY CHRYSLER AND THEY WILL BEGIN A RECALL AND NOTIFY CUSTOMERS AT THE END OF NOVEMBER BUT WHEN I CALL CHRYSLER CUSTOMER SERVICE THEY HAVE NO UPDATES . THIS IS THE 2ND RECALL SINCE I HAD THIS CAR I WAS THINKING ABOUT THE 2015MODEL AS MY NEXT CAR BUT THE WAY THINGS ARE GOING WITH DODGE I THINK NOT. I JUST WANT MY VEHICLE REPAIRED UNDER THE RECALL GUIDELINES AND WISH THEY COULD START IT A LITTLE SOONER PLEASE! *TR

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AND THE BATTERY SAVER MODE AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,550.

WHILE LEAVING WALMART THE CAR STARTED TO MAKE A WHINING LOUD NOISE THAT CAME FROM UNDER THE HOOD AT THE SAME TIME MY CAR MADE A SOUND AND BATTERY SAVER MODE CAME ON. THE LIGHTS FLICKERED ABS & TRACTION LIT UP ON THE DASHBOARD. THE RADIO STOPPED PLAYING AND WOULDN'T COME BACK ON. AS I STARTED TO SLOW DOWN THE CAR STOPPED COMPLETELY. I WASN'T ABLE TO MOVE THE WHEEL AND THE BRAKES WOULDN'T WORK. I CALLED MY NCO FOR A JUMP BUT IT DIDN'T HELP. THE CAR BATTERY WAS COMPLETELY DEAD. I NOTIFIED CHRYSLER AND IS WAITING FOR A CALL BACK AS IT SEEMS THERE WILL BE A RECALL BUT IT WONT START UNTIL NOV 28. BEING IN THE ARMY I NEED TRANSPORTATION I HOPE CHRYSLER DON'T THINK I AM SUPPOSE TO GO WITHOUT A CAR UNTIL THEY START THE RECALL... THIS IS A DISGRACE, I HAD A CHEVY MAILBU FROM 2007-2012 AND IT NEVER ONCE HAD A RECALL LET ALONE 5, WORKED LIKE A CHARM! OUR NEXT FAMILY CAR WAS GOING TO BE A 2014 CHRYSLER 300 BUT NOW WE WILL BE LOOKING BACK INTO CHEVY!!! *TR

I OWN A 2011 DODGE CHARGER AND RECENTLY HAD TO REPLACE THE ALTERNATOR. THE BATTERY LIGHT SUDDENLY APPEARED FOLLOWED BY THE ABS AND SKID CONTROL LIGHTS. MY VEHICLE SHUT DOWN COMPLETELY WITHIN A MATTER OF MINUTES. I HAD NO STEERING OR BRAKE CAPABILITIES. MY REPAIR COST TO REPLACE THE ALTERNATOR WAS $813.87. IN ADDITION TO THE ALTERNATOR ISSUE, MY AIRBAG LIGHT CAME ON A WEEK AGO SO I WENT ONLINE AND DISCOVERED THE AIRBAG RECALL. UPON CONTACTING CHRYSLER I WAS TOLD MY VEHICLE WAS NOT INCLUDED IN THIS RECALL ALTHOUGH THE DODGE DEALERSHIP CONFIRMED THIS TO BE THE SAME ISSUE /REPAIR AS STATED IN THE RECALL (AIRBAG WIRING HARNESS NEEDS REPLACING). *TR

BOUGHT 2011 CHARGER IN JULY, 2014. ON OCTOBER 22ND, I NOTICED A FUNNY SMELL, BUT COULD NOT LOCATE. ON OCTOBER 24, MY CAR STARTED MAKING A WHINING SOUND THAT GOT LOUDER OVER NEXT 3 MILES. I PULLED OVER TO A PARKING LOT, NOTICE SMOKE COMING FROM UNDER HOOD. I LIFT HOOD AND SEE OIL LEAKING OUT OF TIMING CHAIN COVER ONTO ALTERNATOR. MY CAR SHUT OFF, WON'T START, AND BATTERY SAVER MODE LIGHT FLASHING, GAUGES ACTING WEIRD, AND LIGHTS DIMMING. AFTER ABOUT 15 MINUTES, I STARTED CAR TO GET HOME WITH IT, DROVE MAYBE 2 MILES AND CAR STARTED TO MELT DOWN INCLUDING WIPERS COMING ON, RADIO ON AND OFF, DOOR BUZZERS COMING ON, INSTRUMENT PANEL LIGHT ON AND OFF, LIGHTS FLASHING, AIR BAG WARNINGS, ETC. THIS CONTINUED FOR NEXT COUPLE MILES UNTIL A COMPLETE SHUT DOWN RIGHT AT THE RAILROAD TRACKS! I BARELY GOT OUT OF LANE. AFTER ABOUT 10 MINUTES, I GOT CAR TO START AND MADE IT OVER THE TRACKS TO A PARKING LOT. MY HUSBAND CAME, CALLED DODGE DEALERSHIP, THEY SENT TOW TRUCK THAT TOOK IT TO DEALERSHIP. SERVICE MANAGER CALLED US 5 DAYS LATER, SAID IT WAS ALTERNATOR AND THEY WOULD FIX FOR $850. MY HUSBAND SAID NO, WE'RE NOT PAYING BECAUSE OF RECALL ISSUED ON OCTOBER 8TH, THAT THEY NEEDED TO REPAIR FOR FREE WITH BETTER QUALITY PARTS, AND THAT I NEEDED A RENTAL UNTIL MY CAR WAS FIXED, OR THEY COULD BY MY CAR BACK BECAUSE WE DON'T FEEL SAFE IN IT. SERVICE MANAGER DENIED RECALL, SAID IT WAS MEDIA HYPE, AND THAT HE WOULD HAVE SALES MANAGER CALL US. WE DID NOT HEAR BACK FROM DODGE SERVICE DEPARTMENT UNTIL FEBRUARY 10, 2015, WHEN THEY INFORMED RENTAL COMPANY THEY WERE NOT PAYING BILL FOR MY RENTAL FOR LAST 4 MONTHS, EVEN THOUGH MY CAR STILL NOT FIXED AND IN SAME PARKING SPACE AT DEALERSHIP IT'S BEEN IN SINCE OCT. 24. I CALLED AND MADE REPORT TO CHRYSLER CORP. AND NOW IS A CASE UNDER SPECIAL INVESTIGATIONS, WHICH WAS SUPPOSED TO BE SETTLED IN 2 BUSINESS DAYS. STILL WAITING! SHAMEFUL! *TR

WHILE DRIVING DOWN THE HIGHWAY EVERY INDICATOR ON MY VEHICLE DASH LIT UP WHICH CAUSED SOME ALARM AND CONFUSION FOR HIS DRIVER. APPROXIMATELY 30 SECONDS LATER, THE RADIO COMPLETELY SHUT OFF AND THE PHONE CHARGER IN MY OUTLET PROCEEDED TO BLINK. THE RPM INDICATOR WENT UP TO 3 AND A JERKING MOTION ENSUED. I PROCEEDED DOWN THE HIGHWAY INTO A LEFT TURNING LANE SO THAT I MAY GET OFF THE HIGHWAY. FORTUNATELY, MY CAR MADE THE TURN AND MY DESTINATION WAS ONLY ABOUT 1.5 MILES FURTHER. WHILE PROCEEDING DOWN A SIDE STREET I NOTICED MY HEADLIGHTS WERE OUT, BUT WAS LUCKILY TWO HOUSES AWAY FROM MY DESTINATION AND COASTED INTO THE DRIVE, NOTICING THAT I HAD NO POWER. AFTER TURNING OFF THE CAR, I WAS UNABLE TO GET ANY ELECTRICAL RESPONSE. ALL INTERIOR LIGHTS WERE OF AND THE TRUNK WOULD NOT OPEN NOR WOULD THE CAR LOCK. I PLAN ON CONTACTING THE DEALER AS I HAVE READ SEVERAL COMPLAINTS AGAINST THE 2011 DODGE CHARGER ALTERNATOR. *TR

DRIVING AT HIGHWAY SPEEDS, LOST AL ELECTRICAL FOLLOWED BY LOSS OF POWER STEERING, WAS ABLE TO EXIT AND PARK IN A CHAIN STORE PARKING LOT. TOWED TO DEALERSHIP AND DIAGNOSED AS A BAD ALTERNATOR. THIS ALTERNATOR FAILURE ALSO CAUSED THE BATTERY TO FAIL. FORTUNATE THAT IT WAS CLOSE TO A DODGE DEALERSHIP F OR REPAIR. INVESTIGATION SHOWS THIS IS A COMMON PROBLEM. NEEDS TO RECALLED. *TR

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE BATTERY POWER SAVER AND ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED AS THE RADIO FAILED. ALSO, THE WINDSHIELD WIPERS CAME ON INDEPENDENTLY, THE HEADLIGHTS SHUT OFF, THE DASHBOARD LIGHTS FLASHED ON AND OFF, AND THE BRAKES HESITATED TO STOP THE VEHICLE. THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

VEHICLE STOPPED IN THE MIDDLE OF THE STREET. ALL ELECTRICAL EQUIPMENT APPEARED TO FAIL. UPON INSPECTING THE HOOD, THERE WAS SMOKE COMING FROM WHERE THE ALTERNATOR APPEARS TO BE. APPEARS TO BE ALTERNATOR. *TR

MIL LIGHT CAME ON STARTING FLASHES LOST POWER WHILE I'M DRIVING TOOK IT THE DEALERSHIP THEY CAN'T FIND WHAT'S WRONG ... LIGHT WILL GO AWAY AND COME BACK REPEAT THE SAME EXACT THING ...BOTH FOG LIGHTS ARE COMPLETELY OUT CHANGE THE BULBS STILL OUT HAVE TO BE WIRING OVER HEATING. *TR

TL*THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE DASHBOARD LIGHTS FAILED TO ILLUMINATE, THE RADIO CUT OFF, AND THE GAUGES FAILED TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

A WEEK AFTER MY INITIAL REPAIR/REPLACEMENT ON THE ALTERNATOR (NOT COVERED UNDER RECALL AT THE TIME) OF MY CHARGER, THE CHECK ENGINE LIGHT CAME ON AND YOU COULD SMELL GAS THROUGH THE AC SYSTEM. I TOOK THE CAR INTO THE DEALERSHIP GARAGE AND THEY SCANNED THE CHECK ENGINE SYSTEM WHICH RETURNED A MINOR LEAK, BUT DUE TO THE FUEL SMELL, THEY ADVISED I DO NOT DRIVE THE CAR AND LEAVE IT WITH THEM FOR REPAIR. AFTER FURTHER DIAGNOSTIC I NEEDED TO GET THE RIGHT SIDE FUEL PUMP REPLACED ON THE CAR.

TL*THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED DUE TO THE HANDS FREE MODULE DRAINING THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE BATTERY SAVER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.

DRIVING CAR AND IT STARTED SMOKING. HAD TO PULL OFF THE SIDE OF THE ROAD IT STARTED LOSING POWER. HAD TO CALL A TOLL TRUCK TO TAKE IT TO THE DEALERSHIP AND THEY SAID I NEEDED A NEW ALTERNATOR. THE CAR IS A 2011 AND ONLY HAS 45,000 MILES ON IT. THIS SHOULD NOT HAPPEN. *TR

DRIVING FROM PHILLY TO NJ AT 2AM ON SUNDAY RIGHT BEFORE I ENTERED THE BRIDGE LOST POWER STEERING,ABS,RADIO AND BATTERY SAVER LIGHT CAME ON I HAD MY WIFE AND 3 KIDS WITH ME AFTER A MINUTE OR SO STARTED LOSING THE HEADLIGHTS . I JUST WANTED TO GET TO JERSEY SIDE AND STOP SOMEWHERE AND CALL FOR HELP. I WAS VERY LUCKY BECAUSE GOT TO RT.73 HIGHWAY AND MT.LAUREL POLICE SPOTTED ME AND HELPED ME A LOT BY TAKING US HOME SAFE. I HAD MY CAR TOWED TO THE NEAREST GARAGE AND THEY TOLD ME THE ALTERNATOR DIED SO I CALLED THE DODGE DEALERSHIP THEY SAID THAT NO DODGE CHARGERS HAD THAT PROBLEM REPORTED BEFORE I WAS "FIRST". THEY WERE SO RUDE ON THE PHONE AND SAID JUST SUCK IT UP AND PAY $790 . WELL I GOT IT FIXED NOT AT THE DEALERSHIP BUT AT THE GAS STATION MECHANIC . I ALSO PAID $150 FOR TOWING AND NOW I'M AFRAID THAT ITS GOING TO FAIL AGAIN SOON. I CALLED THE CORPORATE RIGHT AFTER I HEARD ABOUT THE RECALL AND THEY TOLD ME THAT MY VIN IT IS NOT RECALLED. THEY STILL INVESTIGATING FOR MORE VIN NUMBERS. *TR

AFTER REFUELING MY 2011 DODGE CHARGER AND TURNING IT ON A STRONG SMELL OF GAS FILLED THE CAR. WHEN I PULLED OVER AFTER DRIVING A WHILE I CHECKED THE GAS TANK DOOR TO MAKE SURE IT WAS SEALED AND IT WAS. I WALKED AROUND THE CAR TO SEE IF I COULD SEE ANY LEAKS THERE WAS NONE BUT THERE WAS A STRONG GAS ORDER COMING FROM THE BACK PASSENGER SIDE DOOR/WHEEL AND BACK DRIVER SIDE DOOR/WHEEL, NOW I CAN ONLY FILL MY TANK HALF WAY. THE DRIVER SIDE A/C WAS MAKING A CLICKING SOUND WHENEVER I WOULD PUT IT ON AND IT WOULD TAKE A WHILE TO ADJUST TO THE SETTING I WOULD WANT. THE CLICKING NOISE WOULD CONTINUE WHILE THE A/C WAS ON .AFTER A WHILE THE CLICKING NOISE WOULD STOP BUT THERE WOULD BE A HUMMING NOISE. NOW THE DRIVER SIDE A/C ONLY BLOWS HOT AIR AND SO DOES THE BACK A/C.

FIRST OF ALL I HAD TO REPLACE MY BATTERY LAST MONTH WHICH I THOUGHT WAS THE PROBLEM, WHICH COST ME $185. I HAVE NOW LEARNED THAT THE PROBLEM IS MY ALTERNATOR. I WAS TURNING ONTO MY STREET AND MY BRAKE LIGHT AND TRACTION CONTROL LIGHT STARTED BLINKING AND I COULD SMELL SOMETHING BURNING. I IMMEDIATELY PULLED INTO MY DRIVEWAY BECAUSE MY 10 MONTH GRANDDAUGHTER WAS STRAPPED INTO HER CAR SEAT AND I WAS SCARED BECAUSE I COULD SMELL SOMETHING BURNING. I WENT TO THE TRUNK BECAUSE THIS IS WHERE THE BATTERY IS LOCATED COULD NOT SMELL ANYTHING THERE. I WENT AND OPENED THE HOOD ON THE CAR AND COULD SMELL SOMETHING BURNING. COULD NOT TELL WHERE THE SMELL WAS COMING FROM, BUT KNEW IT WAS FROM UNDER THE HOOD. THE NEXT MORNING I WENT OUT TO SEE ABOUT MY CAR AND NOTHING WOULD WORK COULD NOT UNLOCK THE DOORS OR ANYTHING. DISCOVERED IT IS THE ALTERNATOR DUE TO THE FACT OF PLACING A JUMP BOX ON THE VEHICLE AND AS SOON AS THE POSITIVE WAS REMOVED THE CAR KILLED AND WOULD NOT FUNCTION. I AM JUST THANKFUL THAT I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED BECAUSE MY GRANDDAUGHTER AND I COULD HAVE BOTH BEEN SERIOUSLY INJURED. I HAD JUST TURNED OFF OF HIGHWAY 75 IN PLAQUEMINE. *TR

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BATTERY LIGHT AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY AFTER THE FAILURE, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/19/14*CN THE CONSUMER STATED THE VEHICLE WAS PARKED. THE VEHICLE STALLED OUT ONCE IT WAS STARTED, PRIOR TO BEING INTO GEAR. THE BATTERY SAVER MODE LIGHTS ILLUMINATED, THE VEHICLE WOULD NOT START. THE NEXT DAY IS WHEN THE VEHICLE HAD NO POWER. UPDATED 9/25/2015 *JS

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE RADIO FAILED, THE VEHICLE STALLED, AND THE ABS INDICATOR ILLUMINATED. AFTER THE FAILURE, A SMALL AMOUNT OF SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,243.

I WAS DRIVING HOME AND A MESSAGE CAME UP THAT SAID BATTERY SAVER MODE. WHEN I STOPPED AT A RED LIGHT AND PULLED OFF THE CAR STARTED TO SHUT DOWN. THE CAR SHUT COMPLETELY DOWN BUT LUCKILY I WAS NEXT TO A PARKING LOT AND WAS ABLE TO PULL IN. *TR

ON TUESDAY (10/7/14)NIGHT I WAS DRIVING THE CAR AND THE RADIO STOP WORKING AND THEN I GOT THE MESSAGE OF BATTERY SAVE MODE, NEXT DAY CAR BROKE DOWN IT DIDN'T WANNA START GOOD THING I WAS NOT DRIVING SO, NOW IM STUCK WITH A $750 DOLLAR BILL THANKS DODGE *TR

WHILE DRIVING ON THE STREET APPROX. 40MPH, THE "BATTERY SAVER" MESSAGE APPEARED ON THE DASH DISPLAY FOLLOWED BY THE RADIO TURNING OFF, AND THEN THE "ABS" LIGHT CAME ON. AFTER THAT THE "TRACTION CONTROL" LIGHT. THEN IT ALL WENT DOWNHILL FROM HERE PRETTY FAST. SEATBELT LIGHT CAME ON, A/C OFF, HEADLIGHTS DIMMING, THEN THE DASH WENT COMPLETELY BLANK,THEN THE CAR SHUT DOWN COMPLETELY, NO POWER STEERING OR BRAKES. THE ENGINE DIED AND HAD TOTAL LOSS OF ALL ELECTRICAL SYSTEMS. I WAS FORTUNATE ENOUGH THAT I MADE IT HOME WHERE THE CAR JUST DIED THERE.AFTER THE VEHICLE WAS STOPPED, NOTICED A STRONG ELECTRICAL SMELL COMING FROM THE ENGINE COMPARTMENT. UPON FURTHER INVESTIGATION, THE SMELL WAS COMING FROM THE ALTERNATOR. BATTERY WAS TOTALLY DEAD AND REALLY HOT. COULD NOT LOCK/UNLOCK DOORS. MY COMPLAINT IS THAT THE ALTERNATOR SHOULD NOT FAIL AFTER ONLY DRIVING MY VEHICLE FOR 44636 MILES LET ALONE ON A 3 YEAR OLD CAR. *TR

GETTING ANOTHER KNOWN DODGE ISSUE FIXED ON MY 2011, YES 2011 DODGE CHARGER AT THE DEALERSHIP. THEY TEST DRIVE IT AFTER REPLACING THE VALVE COVER GASKETS AND THE CAR SUDDENLY DIES. THE ALTERNATOR WENT OUT. HOW CAN A 3 YEAR OLD CAR WITH 70000 MILES HAVE A BAD ALTERNATOR?? THAT'S UNHEARD OF. I HAVE A CAR WITH 140,000 MILES ON IT AND HAVE NEVER HAD TO REPLACE THE ALTERNATOR. THIS IS CLEARLY AN ISSUE! THE DODGE DEALERSHIP SERVICE DEPARTMENT HAS EVEN SAID THIS IS A KNOWN ISSUE AND THESE CARS ARE NOTORIOUS FOR THAT. WAS ALSO HAVING ISSUES WITH THE HEADLIGHT GOING OUT. GOT IT FIXED AND LESS THAN A MONTH LATER IT WAS RECALLED. *TR

WHILE DRIVING, "BATTERY SAVER MODE" MESSAGE CAME UP. FROM HERE, I COULD SMELL SOMETHING COMING FROM UNDER THE HOOD. THEN THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON. WAS ABLE TO GET IT HOME, BEFORE TRYING TO DRIVE IT AGAIN LATER AFTER JUMPING IT AND IT WAS COMPLETELY DEAD. WAS ABLE TO FINALLY JUMP IT LONG ENOUGH TO GET OUT OF MY DRIVEWAY AND INTO THE STREET SO IT COULD BE TOWED. BROUGHT IT TO MY DEALERSHIP AND THEY SAID IT WAS A BAD ALTERNATOR. IT IS ONLY A 2011 AND HAS OVER 50K MILES. *TR

DRIVING WITH MY DAUGHTER IN THE CAR IN HEAVY MORNING TRAFFIC AND IVIC MESSAGE CAME ON STATING CAR WAS IN BATTERY SAVER MODE. SECOND TIME IN 4 MONTHS THIS HAS HAPPENED (GOT ALTERNATOR AND BATTERY TESTED AND REPLACED THE FIRST TIME) SO I IMMEDIATELY TURNED AROUND TO HEAD BACK HOME. BY THE TIME I GOT NEAR MY NEIGHBORHOOD ABOUT 5 MINUTES LATER EVERYTHING WAS SHUTTING OFF AND I COULD ONLY GO 25 MPH WITH NO POWER STEERING. ABOUT A MINUTE OR SO BEFORE THE IVIC MESSAGE I NOTICED A SLIGHT WHINING COMING FROM MY ENGINE COMPARTMENT. IF I JUMP THE BATTERY, CAR STARTS BUT STILL IN BATTERY SAVER MODE. *TR

THIS IS THE THIRD DAY IN A ROW OF GETTING BATTERY SAVER MODE MESSAGE IN IVIC. FIRST DAY IT CAME ON WHILE I WAS DRIVING AT APPROX. 50 MPH AND EXPERIENCED POWER LOSS (RADIO SHUTTING OFF, LIGHTS ON DASH ILLUMINATING, LOSS OF STEERING, ETC.) WITHIN 5 MINUTES. PULLED ALTERNATOR (REPLACED BOTH BATTERY AND ALTERNATOR IN MAY AFTER SAME ISSUE) AND SHOP SAID IT TESTED FINE. BATTERY ALSO TESTED FINE. PUT ALTERNATOR AND BATTERY BACK IN AND CAR STARTED UP AND DROVE FOR OVER AN HOUR WITH NO ISSUES. NEXT DAY WHILE SITTING IN TRAFFIC CAR AGAIN WENT INTO BATTERY SAVER MODE AND I EXPERIENCED SAME POWER LOSS WITHIN A FEW MINUTES. CALLED DEALERSHIP AFTER I PARKED AT WORK AND WAS TOLD TO BRING IT IN RIGHT AWAY. WENT BACK OUTSIDE TO SEE IF CAR WOULD START AND THERE WERE NO ISSUES. CAR RAN FINE AND DROVE FINE FOR OVER AN HOUR STRAIGHT AND THE REST OF THE DAY. THIS MORNING I GOT THE BATTERY SAVER MODE MESSAGE WHILE AT A STOP SIGN! I TURNED THE CAR OFF AND BACK ON AND CAR IS STILL FINE SO FAR. I AM AFRAID THAT SOMETHING SERIOUS WILL HAPPEN WHILE I HAVE MY KIDS IN THE CAR. *TR