2018 Dodge Charger Complaint Log

I WAS INVOLVED IN A SINGLE VEHICLE CAR ACCIDENT. I WAS TRAVELING WESTBOUND ON HWY 80 IN TRUCKEE, CA IN RAIN/SNOW WEATHER CONDITIONS. THE CAR BEGAN TO SLIDE AND TURNED SIDEWAYS GOING DOWN AN INCLINE. THE FRONT OF MY CAR HIT A GUARD RAIL ALMOST HEAD ON AT 60+ MPH. THE HIT THEN CAUSE MY VEHICLE TO ROLL THREE TIMES. THE PICTURES I HAVE PROVIDED SHOW HOW THE VEHICLE LANDED AND THE DAMAGE. THE PICTURES ALSO SHOW THAT THE STEERING WHEEL AIRBAG AND THE AIRBAG UNDERNEATH THE STEERING WHEEL DID NOT DEPLOY.

WHILE DRIVING ON A FREEWAY DOING ABOUT 65 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED UPWARD, AS IF IT WAS HIT FROM THE INSIDE, SENDING GLASS FLYING DOWN THE BACK OF THE CAR HITTING OTHER VEHICLES BEHIND ME. THANKFULLY THE INTERNAL SUNROOF COVER WAS CLOSED SO GLASS DIDN'T RAIN DOWN ON US WHEN THIS HAPPENED. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY AND CLEAN UP AS MUCH OF THE GLASS AS POSSIBLE SO IT WOULDN'T CONTINUE FLYING OFF AND HITTING VEHICLES BEHIND ME. DEFINITELY A SAFETY CONCERN, EVEN THOUGH IT'S TEMPERED GLASS, IT'S STILL SHARP. IF THE INTERNAL SUNROOF COVER WAS SLID OPEN IT WOULD HAVE BEEN MUCH WORSE THAN THE FEW CUTS I GOT ON MY HANDS FROM CLEANING UP THE GLASS.

THE BACK CAMERA LAGS AFTER THE CAR SITS FOR A FEW HOURS. IT HAS MAJOR LAGS AND DISRUPTIONS. TOOK IT TO THE DEALERSHIP, THEY SAID THAT DODGE IS AWARE OF THE ISSUE BUT HASN'T DONE ANYTHING ABOUT IT YET

WHILE DRIVING & THE CAR IS IN MOTION, I WOULD BE ATTEMPTING TO UPSHIFT USING THE PADDLES ON THE STEERING WHEEL AND THE TRANSMISSION WOULD INSTEAD DOWNSHIFT. IT'S BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2018. IT UNPREDICTABILITY OCCURS AT VARIOUS SPEEDS, GEARS, AND TIME OF DAY. I NOTIFIED THE SERVICE TECH AT REDLANDS DODGE, WHERE PURCHASED, WHEN I BROUGHT THE CAR IN FOR ITS 1ST OIL CHANGE @ JUST PRIOR TO 6K MILES IN 2018 AND AGAIN IN 2019. THE RESPONSE WAS ALWAYS THE SAME, THEY MUST DRIVE & DUPLICATE THE PROBLEM. I HAVE VIDEP THAT WILL SHOW THE WORST ITS EVER BEEN FROM LAST MONTH NOV ' 2020 IN WHICH IT SHOWS THE TRANSMISSION, CONSTANTLY OR EVERY TIME, DOWNSHIFTING WHEN PRESSING THE UPSHIFT PADDLE. HOW DO I SEND THIS VIDEO TO YOU?

DODGE CHRYSLER (AND OTHER AUTO MANUFACTURERS) HAVE SOYBASED WIRING INSTALLED IN THE NEWER CARS. THIS IS A SAFETY ISSUE AS THE SOYBEAN BASED COVERING ON THE WIRES IS ALSO A RODENT ATTRACTANT MEANING RODENTS ARE EATING THE WIRING THAT CONNECTS THE ABS BRAKE SYSTEM, FUEL PRESSURE SYSTEM AND OTHER SENSITIVE SYSTEMS. ONCE THE RODENTS CHEW COMPLETELY THROUGH THE WIRES THE GAS WILL SHUT OFF OR THE BRAKES WILL FAIL THUS THIS WILL DEFINITELY CAUSE AN ACCIDENT OF SOME SORT. CAN WE, THE CONSUMERS LIVE WITH THIS? NO IT COSTS US MORE MONEY IN THE LONG RUN TO REPAIR THE WIRING ISSUE THAT WAS CAUSED BY THE AUTO MANUFACTURER!!!! WHAT RECOURSE DOES THE CONSUMER HAVE???

THIS IS THE SECOND 2018 CHARGER 392 IVE HAD. THE ISSUE IS THE UCONNECT SYSTEM WILL ATTEMPT TO CONNECT TO MY PHONE WHEN THE CAR HAS BEEN FULLY TURNED OFF. IF IT CONNECTS SUCCESFULLY THE RADIO WILL START UP BY ITSELF AND DRAIN MY CARS BATTERY. ON MY ORIGINAL 2018 CHARGER IT KILLED THE BATTERY COMPLETELY. ON THIS NEW ONE I KEEP CORRECTING THE ISSUE BY DISCONNECTING MY PHONE GOING BACK TO THE CAR AND CYCLING THE POWER TO RETURN IT OFF. THIS HAPPENS FREQUENTLY.

WE PURCHASE A CAR AND AUGUST 15TH 2018 AND HAS A WEIRD SOUND AND THE TRANSMISSION I TOOK IT TO THE DEALER LIKE FOUR TIMES AND THEY REPLACE A TRANSMISSION BUT IT STILL KEEPS DOING THE SAME NOISE, I DON'T FEEL SAFE TO DRIVE IT AND THE DEALERSHIP THEY TOLD ME IT WAS A NORMAL SOUND BUT I TOOK IT TOY SHOP AND THEY TOLD ME AND WAS NOT NORMAL THEY DON'T WANT TO DO NOTHING TO FIX IT AND I DON'T FEEL SAFE TO DRIVE

MY DODGE HAS SHUT OFF ON ME WHILE DRIVING TWICE AND EACH TIME WE TAKE IT TO THE DEALERSHIP THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT. THE FIRST TIME IT HAPPENED WAS AUGUST 6, 2018 THE SECOND TIME WAS AUGUST 29, 2018. BOTH TIMES IT SHUT OFF ON US WHILE WE WERE ON THE FREEWAY

TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING 70 MPH, THE VEHICLE SHOOK AND SHUT OFF. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA (23820 CREEKSIDE RD, SANTA CLARITA, CA 91355, (661) 379-7709). THE DEALER WAS UNABLE TO FIND ANY FAILURES AND STATED THAT THE VEHICLE WAS FINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON THE HIGHWAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAITED TWENTY MINUTES BEFORE RESTARTING THE VEHICLE AND THEN DROVE TO AN UNKNOWN DODGE DEALER IN BAKERSFIELD, CA. THE SECOND DEALER ALSO FOUND NO FAILURES WITH THE VEHICLE. THE CONTACT CALLED THE WARRANTY DEPARTMENT WITH THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE BAKERSFIELD DEALER. THE MANUFACTURER ALSO PROMISED TO TRY TO GET AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 5,000.

I WAS DRIVING ON THE HIGHWAY AND THE FRONT DRIVERS SIDE CONTROL ARM HAD BROKE ON ME CAUSING ME TO RUN INTO THE WALL ON THE HIGHWAY. I WAS JUST SENDING THIS TO DOCUMENT THE INCIDENT. THANK YOU.

MY WIFE AND I WERE DRIVING DOWN THE ROAD TO OUR HOUSE. THERE WAS NO TRAFFIC IN FRONT OF US, NOR WAS ANY ONCOMING TRAFFIC IN THE OPPOSITE LANES. THERE WERE NO PEOPLE AROUND ON THE SIDEWALKS. WE WERE TRAVELING APPROXIMATELY 40 MPH AND SLOWING DOWN TO MAKE A RIGHT HAND TURN TOWARDS OUR HOUSE, OUR SUNROOF EXPLODED FROM THE INSIDE OUT. THERE WAS NO IMPACT OF ANY KIND. I WASN'T SURE WHAT HAPPENED EXACTLY, BUT WE PULLED OVER TO CHECK WHAT MIGHT HAVE HIT US. THERE WAS NOTHING THAT WOULD INDICATE AN IMPACT OF ANY KIND, YET THE SUNROOF WAS SHATTERED AND BOWED UPWARDS INSTEAD OF DOWN TOWARDS THE INSIDE OF THE VEHICLE WHICH WOULD BE MORE INDICATIVE OF SOME KIND OF IMPACT TO THE SUNROOF. IT ALMOST LOOKED LIKE A BLOW OUT FROM INSIDE OUT LIKE PRESSURE HAD CAUSED IT. WE CONTACTED THE DEALERSHIP TO TELL THEM WHAT HAPPENED (THIS CAR IS BRAND NEW, IT WAS BOUGHT ON 5/13/18), THEY ARE TELLING US IT HAD TO BE AN IMPACT. I BELIEVE THIS TO BE DISINGENUOUS. I HAVE NO REASON TO LIE ABOUT THIS INCIDENT. I WAS THE PASSENGER IN THE CAR AND I WAS PAYING ATTENTION WHEN IT HAPPENED. I BELIEVE THIS TO BE A SAFETY RISK FOR DRIVERS. IF WE HAD NOT HAD THE SLIDER BELOW THE SUNROOF CLOSED, BROKEN GLASS WOULD HAVE RAINED DOWN INSIDE OF THE VEHICLE AND POTENTIALLY DISTRACTED MY WIFE AND CAUSED AN ACCIDENT. JUST THE SOUND OF THE SUNROOF POPPING WAS EXTREMELY LOUD AND CAUSED A LOT OF IMMEDIATE CONFUSION. I HAVE SEEN SIMILAR STORIES ONLINE ABOUT EXPLODING SUNROOFS, AND I BELIEVE IT TO BE A LEGITIMATE SAFETY CONCERN.

AT AROUND 400-600 MILES THE CAR STARTED HAVING ISSUES. EVERY TIME I PRESS THE BRAKES YOU CAN HEAR A NOISE AS IF THE BRAKES HAVE BEEN WEARING OUT, ALSO WHEN I TURN THE WHEEL LEFT OR RIGHT THERE IS A TICKING CLICKING NOISE.

THE U CONNECT TOUCH SCREEN IS DEFECTIVE. THIS IS A PROBLEM WHERE THE TOUCH SCREEN BUTTONS ACTIVATE ON THEIR OWN RANDOMLY, CONSTANTLY ACROSS ALL SCREEN CONTROL SYSTEMS. THIS DEFECT IS ACTIVATING MULTIPLE CAR SYSTEMS INCLUDING SEAT HEATERS, RADIO, BLUETOOTH, ENVIRONMENTAL CONTROLS, ODOMETER UNITS, AND 911 CALLING, THE CAR HAS BECOME UNSAFE DUE TO ACTIVATION OF MULTIPLE SYSTEMS WHILE DRIVING. THE PROBLEM IS VERY PREVALENT AMONG DODGE CHRYSLER VEHICLES. I CONTACTED DODGE CUSTOMER SERVICE AND THEY WILL NOT REPLACE IT FOR FREE. I WANT ME TO COME OUT THE POCKET AND PAY FOR THE FULL SERVICE AND THEY REFUSED TO RECALL THIS UCONNECT CONTROL SYSTEM.

THIS IS A RENTAL AND I HAVE BEEN DRIVING THIS CAR FOR ABOUT 6. IN THE AFTERNOON OF DAY 6, I WENT TO GET INTO THE CAR AND THE DOOR HANDLE MADE A FUNNY CLICKING SOUND AND WOULD NOT OPEN THE DOOR. IT IS ATTACHED BUT FEELS LIKE SOMEONE IS UNHOOKED INSIDE THE DOOR BECAUSE IT SEEMS TO LIFT UP HIGHER THAN IT SHOULD. DOOR OPENS FROM THE INSIDE WITH NO PROBLEM.

TL* THE CONTACT OWNS A 2018 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS ON DIFFERENT OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE SHIFTED INTO PARK AND THEN RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOODY FOLSOM CHRYSLER DODGE JEEP RAM (1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230), BUT NO FAILURE CODES WERE FOUND DURING THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. *DT *TR

TO WHOM IT MAY CONCERN, MY BRAND NEW 2018 DODGE CHARGER HAS SUSPENSION RUSTING ISSUES. PRETTY UPSET HOW A BRAND NEW CAR CAN HAVE THIS TYPE OF ISSUE. IT HAS BEEN MY DREAM CAR TO OWN SUCH VEHICLE AND TO SEE THIS ISSUE MAKES ME THINK TWICE ABOUT DODGE. IT ONLY HAD 1,200 MILES ON THIS VEHICLE WHEN THE ISSUE WAS NOTICED.

FRONT SUSPENSION HAS EXCESSIVE RUST. RUST IS EATING OUT THE MATERIAL, CAN POSSIBLY BREAK AND CAUSE AND ACCIDENT. DEALER REFUSED TO REPLACE PART.

UCONNECT UNIT FAILURE ON NEW VEHICLE 16 DAYS AFTER PURCHASING. UCONNECT SPORADIC REBOOTING OF CENTER CONSOLE INCLUDING CLIMATE, RADIO, BACKUP CAMERA, PERFORMANCE GAUGES, AND REMOTE VEHICLE SERVICES. HAPPENS WHEN VEHICLE IS STATIONARY OR IN MOTION.

TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR KEPT FLASHING "LOW TIRE PRESSURE". THE VEHICLE WAS TAKEN TO THE DEALER (DEPENDABLE DODGE, 21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) MORE THAN ONCE. THE DEALER DID NOT FULLY INSPECT THE TIRES; HOWEVER, THEY REFILLED THE TIRES WITH AIR AND PROVIDED NO PERMANENT REMEDY. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PLACED ON A LIFT AND THE MECHANIC NOTICED THAT THE OEM REAR PASSENGER RIM HAD CRACKS. THE DEALER WAS CONTACTED AND INDICATED THAT THERE WAS A NATIONAL BACKORDER FOR THE RIMS. THE CONTACT WAS INFORMED THAT THERE WERE 26 OTHER CUSTOMERS ALREADY ON THE WAITING LIST AND THAT THE PART MAY BECOME AVAILABLE AROUND JULY 20, 2018. THE DEALER FURTHER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE UNTIL THE RIM WAS REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE COULD BE LEFT AT THE DEALER UNTIL THE PART ARRIVED; HOWEVER, THEY WOULD NOT BE LIABLE IF ANYTHING HAPPENED. THE CONTACT DECLINED BECAUSE A LOANER VEHICLE WAS NOT OFFERED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

PURCHASED THE CAR ON 12/23, ON 1/20/18 MY WIFE WAS DRIVING, SHE PULLED BACK ON THE TURN SIGNAL LEVER TO ACTIVATE THE HIGH BEAM HEADLIGHTS AND THE TURN SIGNAL LEVER BROKE OFF IN HER HAND. I WAS TOLD BY CHRYSLER CORPORATE AND THE DEALERSHIP THAT THIS WOULDN'T BE COVERED UNDER WARRANTY. WHEN I CALLED ANOTHER DEALERSHIP TO INQUIRE ABOUT HAVING THE BROKEN PART REPLACED, I WAS TOLD THIS IS ON A NATIONAL BACK ORDER. I CALLED DODGEPARTSONLINE.NET TO SEE ABOUT PURCHASING THIS PART AND THEY SAID THAT THEY ARE SHOWING 26 BACK ORDERS FOR THIS PART. WHEN PERFORMING A GOOGLE SEARCH FOR THIS SAME INCIDENT, THERE ARE MULTIPLE REPORTED OCCURRENCES OF THE TURN SIGNAL LEVER BREAKING OFF. TO REBUT CHRYSLER'S RESPONSE, IF THIS PART ISN'T DEFECTIVE THEN WHY IS THERE A NATIONAL BACK ORDER WITH CHRYSLER FOR THE REPLACEMENT PART AND OTHER OWNERS REPORTING A SIMILAR INCIDENT WITH THE LEVER BREAKING OFF. I HAD TO UTILIZE AN EPOXY RESIN TO GLUE THE BROKEN PIECE BACK ONTO THE SHAFT SO I CAN OPERATE THE TURN SIGNALS BUT MY WINDSHIELD WIPERS ARE INOPERATIVE DUE TO THE RIBBON WIRE THAT CONTROLS THE WIPERS BROKE.

2018 DODGE CHARGER WITH 8.4 U-CONNECT RADIO SYSTEM WITH SIRIUS RADIO OPTION. SIRIUS HAS WEATHER/TRAFFIC UPDATES WHICH CONTINUALLY POP UP ON SCREEN. I'VE DOCUMENTED POP-UPS NUMEROUS TIMES ON SHORT TRIPS. I'VE CREATED A LOG SHOWING AS MANY AS THREE IN A 20 MINUTE DRIVE.ADDITIONALLY, THE WARNING REPORTS ARE FOR AREAS OUTSIDE MY ZIP CODE (THEY ARE FOR ANOTHER STATE). A DRIVER HAVE TO TAKE THEIR EYES OFF THE ROADWAY AND LOOK AT THE RADIO DISPLAY TO CANCEL THE ALERT. SIRIUS AND DODGE ARE AWARE OF THIS ISSUE BUT THERE HAS BEEN NO PATCH TO CURE THE ISSUE OR CANCEL AND TURN OFF THE ALERTS. I JUST SPOKE TO A SERVICE REPRESENTATIVE AT SIRIUS AND THEY WARE AWARE OF MANY COMPLAINTS. DODGE HAS BEEN MADE AWARE OF THIS SITUATION. THIS IS A COMMON COMPLAINT LISTED ON DODGE FORUMS. I AM A TRAFFIC SCHOOL AND DUI INSTRUCTOR FOR THE CITY OF LAS VEGAS. I CAN TELL YOU THIS IS A SERIOUS DISTRACTION THAT CAN CAUSE TRAFFIC ACCIDENTS BY DRIVERS DIVERTING THEIR ATTENTION FROM DRIVING TO CANCELLING THE POP UP NOTICES.