2000 Dodge Durango Complaint Log

TO DATE THE CONSUMER HAS BEEN UNABLE TO GET THE UPPER BALL JOINTS REPLACED, SINCE NO PARTS ARE AVAILABLE THROUGH THE DEALERSHIP. UPPER BALL JOINT NHTSA RECALL 04V596000. *NM

WHILE DRIVING A LOUD NOISE WAS PRODUCED. THE DEALER STATED REAR UPPER BALL JOINTS FAILED, AND NEEDED TO BE REPLACED. *AK

RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER IN NOVEMBER, 2004. OWNER CONTACTED THE DEALER, AND SCHEDULED AN APPOINTMENT. SINCE THEN, PARTS FOR THIS RECALL ARE CURRENTLY UNAVAILABLE, AND ACCORDING TO THE MANUFACTURER THERE IS NO DATE AS TO WHEN THE PARTS NEEDED FOR THIS RECALL WILL BE MADE AVAILABLE. *AK

CONSUMER STATED THAT THE BALL JOINT PROBLEM HAS DAMAGED ALL FOUR TIE RODS. THE FRONT END ALIGNMENT IS COMPLETELY OFF. ALSO, WAS TOLD BY THE DEALER THAT RACK AND PINION AND CONTROL ARM HAD TO BE REPLACED. CONSUMER IS INCLUDED IN THE RECALL 04V596000 CONCERNING LOWER BALL JOINT WEAR. *AK

THE YOKE ON THE FRONT OF THE DRIVESHAFT BROKE CAUSING THE DRIVESHAFT TO FALL OUT. THE VEHICLE WAS JUST STARTING OFF FROM A TRAFFIC LIGHT WHEN THIS OCCURRED. *AK

MY 2000 DODGE DURANGO'S ENGINE JUST SEIZED UP. THE ENGINE IS NOT REPAIRABLE AND NEEDS TO BE REPLACED AT A COST OF $4800. I HAVE JUST OVER 110,000 MILES. IN THE SUMMER MY TIMING CHAIN WENT AND NOW IN FEB MY ENGINE SEIZED UP WHILE DRIVING. THERE WERE NO WARNING SIGNS OR OIL LIGHTS. OIL WAS CHANGED AS RECOMMENDED BY THE OWNERS MANUAL. I HAVE SEEN A LOT OF COMPLAINTS ON THIS ISSUE AND I HOPE DODGE WILL STAND BEHIND THIS!*AK

RECALL 04V200000 CONCERNING THROTTLE CONTROL CABLE. DEALER REFUSED TO HONOR MANUFACTURER'S RECALL NOTICE. DEALER INSISTED THAT CONSUMER TAKE VEHICLE TO THE DEALER FROM WHICH THEY PURCHASED THEIR VEHICLE. *AK

WHILE DRIVING,THE CHECK ENGINE LIGHT FLASHED ON A LOUD TICKING NOISE WAS COMING FROM THE FRONT. THE DRIVER WAS ABLE TO PULL OVER THEN THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART,BUT WAS UNABLE TO DO SO. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE ENGINE NEEDED REPLACEMENT DUE TO SLUDGE BUILD UP. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM

DAIMLER CHRYSLER HAS ISSUED A RECALL NOTICE FOR ALL DURANGO 4X4'S MODEL YEAR 2000 - 2003 BUT HAS ONLY ISSUED AN EXTENDED WARRANTY FOR ALL DURANGO 4X2'S MODELS. THE RECALL AND THE WARRANTY IS FOR THE UPPER BALL JOINT REPLACEMENT. MY COMPLAINT IS THAT THE RECALL SHOULD COVER ALL DURANGOS WHETHER THEY ARE 4X4'S OR 4X2'S. BOTH TYPES USE THE SAME EXACT UPPER BALL JOINTS. THE RECALL COVERS ALL 4X4 VEHICLES REGARDLESS OF THE MILEAGE, WHEREAS THE EXTENDED WARRANTY ON COVERS VEHICLES WITH LESS THEN 100,000 MILES. I FIND THIS RATHER IRRESPONSIBLE AND VERY FRUSTRATING BECAUSE MY DURANGO WAS PURCHASED WITH OVER 100,000 MILES AND IS EXHIBITING THE SYMPTOMS OF EXCESSIVE UPPER BALL JOINT WEAR. *NM

I HAVE BEEN HEARING A POPPING NOISE, ESPECIALLY WHEN I AM TURNING. I RECENTLY RECEIVED AN UPPER BALL JOINT EXTENDED WARRANTY NOTICE SO I TOOK MY VEHICLE TO A DODGE DEALER TO HAVE IT CHECKED OUT. I WAS TOLD THAT MY BALL JOINT AND A CONTROL ARM NEEDED TO BE REPLACED BADLY, BUT THE EXTENDED WARRANTY LETTER THAT I HAD JUST RECEIVED DIDN'T APPLY TO MY VEHICLE SINCE IT'S PAST THE 100,000. *NM

2000 DODGE DURANGO, HAS SLUDGE BUILD UP IN ENGINE. I HAVE CHANGED OIL REGULARLY ( 3000-5000) MILES. I HAVE HAD THE OIL PUMP REPLACED AND NOW AM HAVING PROBLEMS WITH OIL PRESSURE LIGHT. I HAVE DONE RESEARCH AND HAVE FOUND THAT MANY OWNERS OF THE DURANGO'S HAVE HAD ENGINE PROBLEMS. ONE WEB SITE, WWW.CONSUMERAFFAIRS.COM, HAS MANY OF THESE COMPLAINTS LISTED. I WOULD LIKE FOR DODGE TO TAKE CARE OF THE PROBLEMS. *JB

HAD MY 2000 DODGE DURANGO UPPER BALL JOINTS INSPECTED AND THEY ARE NEAR FAILURE. CONTACTED DODGE AND BECAUSE MY DURANGO IS NOT A 4X4 BUT A 4X2 IT IS NOT SUBJECT TO RECALL. IT IS THE SAME SEALED BALL JOINT THAT IS FAILING ON THE 4X4 SO WHY NOT PART OF RECALL?

PASSENGER'S SIDE SEAT BELT RETRACTOR FAILED. AS A RESULT, THE PASSENGER WILL NOT BE RESTRAINED PROPERLY.*AK

"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER FOR THIS RECALL. OWNER TOOK THE VEHICLE TO THE DEALER FOR SERVICE. OWNER WAS TOLD THAT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THAT DEALERSHIP, HE WILL HAVE TO WAIT 4 WEEKS TO GET AN APPOINTMENT. THOSE WHO PURCHASED THEIR VEHICLES FROM THIS DEALERSHIP WERE BEING SERVICED ON A FIRST COME FIRST SERVE BASIS. *AK

RECALL CAMPAIGN: NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO AVAILABLE APPOINTMENTS UNTIL APRIL, WHICH COULD BE DANGEROUS BECAUSE THE WHEELS CAN FALL OFF. *NM

04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND WENT TO THE DEALER CLOSES TO HIM. OWNER WAS TOLD THAT THE NEXT APPOINTMENT FOR THE RECALL REPAIRS WON'T BE UNTIL THE END OF FEBRUARY, 2005. PROVIDE FURTHER DETAILS. *JB

04V596000/BALL JOINT WEAR. THE CONSUMER RECEIVED NOTIFICATION FROM THE MANUFACTURER AND TOOK THE VEHICLE TO THE DEALER FOR SERVICING. THE CONSUMERWAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE UNAVAILABLE AND THERE IS NO ETA AS TO WHEN THEY WILL BECOME AVAILABLE. PROVIDE FURTHER DETAILS. *JB *TT

NO PARTS FOR RECALL 04V596000 CONCERNING BALL JOINTS. VANCOVER, DODGE, 360-574-1131. *AK

I OWN A 2000 DODGE DURANGO. IT IS NOT A 4X4 AND AS A RESULT IS NOT A PART OF THE RECENT UPPER BALL JOINT RECALL. MY VEHICLE HAS 66,000 MILES AND I HAVE HAD TO REPLACE MY FRONT TIRES TWO TIMES DUE TO UNEVEN TIRE WEAR. THE LAST TIME I REPLACED THE TIRES, LESS THAN A YEAR AGO, I HAD A FRON END ALIGNMENT DONE. THE THIRD SET OF TIRES IS NOW ALSO WEARING UNEVENLY. I AM ALSO HEARING A LOUD RATTLING NOISE THAT APPEARS TO BE COMING FROM THE FRONT END OR FRONT DOOR PASSENGER SIDE AREA. I DON'T KNWO IF THIS IS RELATED. I HAVE NOT CONTACTED THE DEALER, BECAUSE I HAVE BEEN TOLD THAT THEY WILL ONLY CONSIDER REPARING THE VEHICLE UNDER RECALL IF IT IS A 4X4. I WOULD LIKE TO HAVE THE FRONT END PROBLEM INSPECTED AND CORRECTED AND I WOULD LIKE TO BE RE-IMBURSED FOR AT LEAST THE LAST TWO FRONT TIRES I PURCHASED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST BOUGHT THE VEHICLE IN 2000, BUT I WAS UNAWARE OF THE POTENTIAL PROBLEM UNTIL I HEARD ABOUT THE RECALL.*AK

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT THERE IS A CLICKING NOISE AND SHAKING WHILE THE VEHICLE IS TRAVELING AT LOW SPEEDS, AND MAKING TURNS. *AK

"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINTS. DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD DANGEROUS BECAUSE THE FRONT WHEELS COULD FALL OFF.*AK

"NHTSA RECALL CAMPAIGN 04V596000," DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT HAS A CLICKING NOISE AND SHAKING FROM THE FRONT OF THE VEHICLE WHEN MAKING TURNS. *AK

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MAY IN ORDER TO REPAIR. THIS IS DANGEROUS BECAUSE THE FRONT WHEELS CAN FALL OFF.*AK

DODGE DEALERSHIP CHARGED FOR RECALL RELATED ALIGNMENT TO MY VEHICLE. *AK

OBVIOUS BALL JOINT DEFECT/SAFETY ISSUE FOR DODGE DURANGOS. REPLACED CV JOINTS DUE TO THEM BEING WORN OUT AND NEED REPLACEMENT AGAIN. *BF

DODGE DURANGO 2000 REPLACED UPPER AND LOWER BALL JOINTS. CONSUMER WANTS TO KNOW HOW THEY CAN GET REIMBURSED THROUGH CHRYSLER. *BF *JB

2000 DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS FAILED. *BF THE POWER DOOR LOCKS OPERATED ON THEIR OWN WITHOUT ACTIVATION, AT TIMES THE DRIVER DOOR LOCK WOULD NOT OPERATE AT THE SAME TIME AS THE PASSENGER SIDE THE POWER WINDOWS WILL INTERMITTENTLY ROLL UP. THE THERMOSTAT WAS REPLACED TWICE. *JB

WE RECEIVED A RECALL ON OUR DODGE DURANGO 2000 YEAR. NONE OF THE AREA DODGE DEALERS HAVE THE PARTS NEEDED FOR THE REPLACEMENT OF THE DAMAGED PART- BALL JOINTS. THEY ALSO DO NOT KNOW WHEN THE PARTS WILL ARRIVE DUE TO THE COMPANY NOT MANUFACTURING ENOUGH PARTS TO COVER THE RECALL. WE NEED THIS VEHICLE FOR TRANSPORTATION TO AND FROM WORK. *JB

RECALL EXPANSION!! 2000 DODGE DAKOTA TWO WHEEL DRIVER TRUCK. IF THE 2WD DAKOTA HAS SAME UPPER BALL JOINTS WHY WERE THEY NOT INCLUDED IN THE RECALL? *BF *NM *SC *TC *JB

RECALL CAMPAIGN: THE VEHICLE'S UPPER BALL JOINTS FAILED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. *NM *SC *TC *JB

THE VEHICLE'S UPPER BALL JOINTS FAILED. *NM RECALL#04V596000. *SC *JB

RECALL CAMPAIGN; PROBLEM WITH BALL JOINTS ON 2000 DURANGO. *BF THE CONSUMER CALLED IN THE BEGINNING OF JANUARY TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE'S BALLL JOINT REPLACED. THE DEALER DIDN'T HAVE THE PARTS AVAILABLE AND AS OF JANUARY 20 THE PART STILL WASN'T AVAILABLE. *NM

NHTSA RECALL CAMPAIGN 04V596000, CONSUMER CONTACTED DEALER TO SERVICE VEHICLE FOR DEFECT. SINCE THE FIRST WEEK OF JANUARY DEALER HAD NOT HAD PARTS.

CONSUMER STATED THAT HIS VEHICLE WAS INCLUDED IN RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, CONSUMER WAS TOLD THAT THE REPAIRS WOULD NOT BE DONE IN A TIMELY MANNER. *AK

CONSUMER RECEIVED RECALL NOTICE IN JANUARY 2005 ON BALL JOINT FAILURE HOWEVER, IT HAS BEEN TWO MONTHS AND RECALL REPAIR WERE STILL NOT DONE. *AK

THE POWER DOOR LOCKS ON THE CONSUMER'S 2000 DODGE DURANGO FAILED. *NM THE ONLY DOOR THAT LOCKS IN THE VEHICLE IS THE PASSENGER SIDE REAR. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM

DT: THE CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHILE DRIVING THE CONSUMER COULD FEEL THE VEHICLE PULSATE. THE VEHICLE WOULD ACT AS IF IT WAS KICKING IN AND OUT OF GEAR. THE PROBLEM IS WITH A BAND THAT IS BREAKING OFF BECAUSE THE LINING HAS DETACHED. THE PROBLEM STARTED IN JANUARY 2005. WHEN THE CONSUMER TOOK THE VEHICLE TO A DEALERSHIP THEY HAD TO REBUILD THE WHOLE TRANSMISSION. *AK *MR

NHTSA RECALL 04V596000 ON THE BALL JOINT WEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL, HOWEVER THE MECHANIC INFORMED THE CONSUMER THAT SHE WOULD HAVE TO PAY FOR AN ALIGNMENT FIRST BEFORE HAVING THE BALL JOINT REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

THE DEALERSHIP IS REFUSING TO PERFORM THE UPPER BALL JOINT WEAR RECALL 04V596000 UNTIL THEY HAVE PERFORMED THE RECALL ON THE TRUCKS THAT WERE BROUGHT FROM THEM. *JB

A LOUD BANGING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONSUMER HAS CONTACTED THE DEALER FOR AN APPOINTMENT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

CONSUMER'S VEHICLE IS A PART OF A RECALL REGARDING THE BALL JOINTS ON THE CHRYSLER/DODGE DURANGO. HOWEVER, CONSUMER HAS BEEN WAITING FOR THE PARTS WHICH HAS NOT COME IN AS OF YET. SHE HAS CONTINUOUSLY CALLED, AND STILL NOTHING HAS BEEN DONE. *AK THE CONSUMER STATED THAT THE PROBLEM WAS TAKEN CARE OF. *TC

RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR: CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THIS MANUFACTURER'S RECALL BECAUSE THE PARTS WERE ON NATIONAL BACK ORDER.*AK

WOULD LIKE TO KNOW IF UPPER BALL JOINT FALIURE WAS CAUSE OF MY WIFES ACCIDENT ON DEC23,2004. THE ACCIDENT TOTALED OUT OUR 2000 DURANGO. PLEASE SHOW ME WHERE TO GO FOR HELP. I RECIEVED MY RECALL LETER FROM CHRYSLER ON JAN 3, 2004. A LITTLE TO LATE.*AK

APRIL L. RAY(SPOUSE), TOLD ME OF NOISE COMING FROM THE FRONT END OF THE VEHICLE, AROUND WHEEL WELLS, BEFORE I COULD HAVE THIS LOOKED INTO, TODAY(DECEMBER 19, 2004), MY WIFE WAS DRIVING DOWN WOODROW KAY RD. IN ROCKMART GA., AS SHE DROVE UP A SLIGHT INCLINE THAT BARED TO THE LEFT, SHE NOTICED THE DRIVER SIDE WHEEL STARTED TO WOBBLE, BEFORE SHE COULD GET OVER THE HILL, AND CLEAR OF ANY TRAFFIC, SHE HEARD A SNAP OR POP SOUND, THEN THE DRIVER SIDE WHEEL BOWED OUT AND SHE LOST CONTROL OF THE VEHICLE. WHICH IN AN INSTANT THREW HER ACROSS THE OPPOSITE LANE AND INTO THE EMBANKMENT ON THE OTHER SIDE OF THE ROAD. AFTER HITTING THE EMBANKMENT THE VEHICLE CAME TO A REST ON THE DRIVER SIDE BUMPER, THE DRIVER SIDE WHEEL WAS COMPLETELY BOWED TOWARDS THE REAR OF THE VEHICLE. THIS IS A CURRENT INSURANCE CLAIM, BUT WE ARE WAITING TO HEAR OF THE RESULTS, WHICH ALSO RESULTED IN TWO FALSE CITATIONS FOR HER DRIVING ABILITY. *JB

TIHS COMPLAINT IS ABOUT CHRYSLER'S HANDLING OF RECALL D47 ON THE DODGE DURANGO. MY VEHICLE WAS EXHIBITING THE SYMPTOMS, AND I NEEDED TO DRIVE IT CROSS COUNTRY. THE LOCAL DEALER AND THE 800 LINE WERE NOT WILLING OR ABLE TO MAKE A TIMELY REPAIR. I WAS TOLD I COULD HAVE IT REPAIRED AT A LOCAL SHOP AND THEY'D REIMBURSE. I DID THAT, INCURRING $1,290.75 IN REPAIR COSTS FOR THE BALL JOINTS AND THE TIRES THAT HAD BEEN PREMATURELY WORN DUE TO THE BALL JOINT PROBLEM. CHRYSLER ONLY REIMBURSED ME $449.81, SAYING THAT'S ALL THAT'S COVERED. THEY SAID THE DEALER COULDN'T MAKE THE DETERMINATION IF THE OTHER ITEMS WERE REQUIRED, DESPITE THE FACT THAT THE DEALER WAS UNABLE TO DUE THE REPAIR. I WOULD LIKE ASSISTANCE IN GETTING CHRYSLER TO FULLY REIMBURSE ME FOR THESE REPAIRS AND HOPE THAT THEY CAN BE ENCOURAGED TO NOT SKIMP ON OTHER REIMBURSEMENTS THEY NEED TO MAKE.*AK

DOOR MAKES LOUD NOISE WHEN LOCKING, AND DOSEN'T UNLOCK BY REMOTE HAVE TO UNLOCK DOOR FOR PASSENGER TO GET IN, ALSO WHEN AOUTO LOCK ENGAGES MAKE REALY LOUD NOISE, TOOK DURANGO IN WHILE AND WAS TOLD THAT THE REGULATOR WAS OUT. THIS SEEMS LIKE ITS A DEFECT IN WORKMANSHIP OR THE PARTS THAT CONTROLE THE LOCKING MACHANISM, NOTICES OTHER DURANGOS HAVEING THE SAME PROBLEM MUST BE RECALLED , AND I HAVE LESS THAN 40K MILES ON DURANGO SO ITS NOT FROM PROLONG USE ITS A DEFECT!*AK

BALL JOINTS WORE OUT LEADING TO STRESS AND SUBSEQUENT BREAK OF TIE ROD, BALL JOINTS WERE REPLACED DUE TO RECALL, TIE ROD REPAIRED AT OWNERS EXPENSE, WAS TOLD ONE DID NOT RELATE TO THE OTHER . *AK

DOOR LOCKS ON 2000 DURANGO BUZZING WHEN YOU UNLOCK THE DOORS THEN NOT OPENING AT ALL EVEN MANUALLY. WHICH I BIELEVE COULD BE A SERIOS SAFTEY ISSUE IF THERE WAS A PROBLEM.*AK

WHEN ATTEMPTING TO SCHEDULE A RECALL REPAIR FOR THE UPPER BALL JOINTS, THE DEALER CONTINUED TO STATE THAT THE PARTS WERE UNAVAILABLE AND THEY DO NOT KNOW WHEN THEY WILL RECEIVE THEM. THE CONSUMER STATED SHE HAS CALLED ON THREE DIFFERENT OCCASIONS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

I PRESSED THE ACCELERATOR TO PASS SOMEONE AND THE CAR DIDN'T SOUND QUITE RIGHT AFTERWARDS. IT WAS DUE TO HAVE THE OIL CHANGED AND DID SO REGULARLY FROM THE BEGINNING OF THE CAR WHEN I BOUGHT IT BRAND NEW IN 2000. THE TECHNICIAN SAID THAT WHEN HE CHANGED THE OIL THERE WAS SLUDGE BUILD UP. SO I PUT A OIL TREATMENT IN TO SEE IF IT WOULD HELP. I RAN MY CAR FOR LESS THAN A WEEK AFTER THAT AND AS I WAS DRIVING TO INTO WORK MY CAR STARTING KNOCKING VERY LOUD. RIGHT NOW I AM LOOKING AT A POSSIBLE $500 TO $4800 FIX. MY CAR HAS ALMOST 100,000 MILES ON IT AND ALMOST PAID OFF. MY ENGINE IS THE 2.7 DODGE INTREPID. AS I FOUND OUT THAT MY ENGINE ONE OF THE WORST ON THE MARKET. THERE AREN'T VERY MANY OF THE ENGINES LEFT IN THE JUNK YARDS EVEN. MY MECHANIC SAID HE IS PUTTING IN THE SECOND ENGINE IN A COUPLES CAR FROM LAST YEAR. THE 2.7 IS JUNK. *JB