2002 Dodge Durango Complaint Log

PROBLEM 1. WHEN ENGINE IS WARM THE INSTRUMENT CLUSTER STARTS FLASHING ON AND OFF, ALSO ALL WARNING LIGHTS. IF THE ENGINE IS TURNED OFF A NO BUS SHOWS IN THE ODOMETER, VEHICLE WILL NOT START UNTIL THE PCM FEELS COOL TO THE TOUCH. THIS PROBLEM OCCURS DAILY TWO OR MORE TIMES PROBLEM 2. THE PASSENGER SEAT BELT UNBUCKLES BY ITSELF. THIS OCCURS EVERY DAY TW*

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED AWAY AND CRASHED INTO THE SIDEWALK. THE DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC. THE VEHICLE WAS EXAMINED BY AN ENGINEER WHO WAS UNABLE TO DIAGNOSE A FAILURE CODE, OR RECREATE THE REASON WHY THE VEHICLE ROLLED OUT OF THE PARK POSITION. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000.

I AM MAKING A COMPLAINT ABOUT THE 2002 DODGE DURANGOS. THE OIL PRESSURE KEEPS GOING LOW AND NOW THE ENGINE HAS BLOWN. IT WAS NOT TIME FOR AN OIL CHANGE AND WE KEEP OUR OIL CHANGED AS WE ARE SUPPOSE TO. THIS WOULD BE THE SECOND ENGINE WE WOULD HAVE PUT IN THIS VEHICLE BUT THE FIRST TIME IT WAS STILL COVERED UNDER THE MANUFACTURES WARRANTY AND WAS PAID FOR BY THEM BUT NOW THE WARRANTY HAS EXPIRED. *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 15 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. HE COULD NOT RESTART THE VEHICLE. HE CONTACTED THE MANUFACTURER AND THE DEALERSHIP , BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT AND FAILURE MILEAGES WERE 141,016.

WHEN I PURCHASED THIS CAR I HAD CONCERNS THAT IT HAD EITHER BEEN IN A ACCIDENT OR A FLOOD. I WROTE TO THE ATTORNEY GENERALS OFFICE, AND ASKED TO CANCEL MY CONTRACT BECAUSE I FELT THAT I HAD BEEN DECEIVED. I FELT THAT THERE WEREN'T ANY OTHER OPTIONS FOR ME, I WAS NOW STUCK WITH A LEMON, AND I HOPED AND PRAYED THAT THE CAR WOULD LAST UNTIL I COULD AFFORD TO PAY FOR IT. WHEN I PURCHASED TIRES , I WAS INFORMED THAT THE BALL JOINTS HAD COMPLETELY SHREDDED THE INSIDES OF MY TIRES ON THE FRONT END, AND HAD TO BE REPLACED IMMEDIATELY . I CONTACTED A DODGE DEALERSHIP AND WAS INFORMED THAT THE UPPER BALL JOINTS ON THE FRONT-END WERE RECALLED, AND REPLACED IN 2004, WHICH WAS TWO YEARS BEFORE I PURCHASED THE CAR IN 2006. I FEEL THAT SINCE DODGE HAS HAD THIS CAR ON MORE THAN TWO OCCASION BECAUSE OF THE FRONTEND, (THE DEALERSHIP WHICH REPAIRED THE CAR AFTER ACCIDENT HAS LOST THEIR LICENSE TO SERVICE DODGE VEHICLES) I WAS REGULARLY USING THIS VEHICLE TO DRIVE MY KIDS TO SCHOOL. I AM A SINGLE PARENT, AND CAN'T AFFORD TO HAVE THEIR DEFECT CORRECTED. I AM AFRAID TO DRIVE THE DURANGO LONG DISTANCE.. I HAVE WRITTEN A LETTER OF COMPLAINT WITH THE CHRYSLER OFFICE IN MICHIGAN, BUT HAVE NOT RECEIVED A RESPONSE. I HAVE ALSO ATTEMPTED TO REACH THE CUSTOMER SERVICE LINE WITH NO RESULTS. *TR

WHEN IT IS HOT OUTSIDE THE 2002 DODGE DURANGO WILL NOT START. THE VEHICLE WILL ALSO LOSE POWER WHILE DRIVING DOWN THE ROAD AT 70 MILES PER HOUR, NO BRAKES, AND NO STEERING. THIS ALSO HAPPENS AFTER THE ENGINE IS HOT. SOME FUSES ON THE DRIVERS SIDE DASH COMPARTMENT CAN BE REMOVED AND PUT BACK IN (SAME FUSES, NOT BLOWN) AND THE VEHICLE WILL START. *TR

REAR WINDSHIELD WIPER RUNS ON AND ON AND ON....THEN SHUTS OFF, THEN WILL GO ON AGAIN EVEN IF YOU USE FOB TO UNLOCK DOORS! HEADLIGHTS NOW DON'T GO ON WHEN DESIRED, OR WILL STAY ON EVEN AFTER YOU TURN CAR OFF. FOUND THAT OTHERS WITH THIS YEAR & MODEL DURANGO HAVE SIMILAR PROBLEMS. ISSUE IS CTM (CENTRAL TIMER MODULE) WHICH SHOULD BE REPLACED AND NOT BY THE CONSUMER SO VERY OFTEN - BUT COULD CAUSE HAZARDOUS DRIVING CONDITIONS IF IT GOES WHEN YOU NEED TO USE THE LIGHTS. *TR

I HAVE A 2002 DODGE DURANGO, HAVE REPLACED BLOWER MOTOR AND SEVERAL RESISTORS. TWO OF THE WIRES BETWEEN THE RESISTOR AND THE BLOWER KEEP MELTING. I HAVE REPLACED THE CONNECTOR AND THE HARNESS ALSO BECAUSE THEY GOT SO HOT THEY MELTED TOGETHER. SMOKE HAS ROLLED OUT OF THE DASH BECAUSE OF THIS PROBLEM. I CHECKED ONLINE AND THIS IS A COMMON PROBLEM, AND SEEMS IT IS HAPPENING TO ALOT OF PEOPLE. WHY IS THIS ISSUE NOT A RECALL? IT IS VERY SCARY WHEN THIS HAPPENS AND IT IS NOT SAFE. *TR

I WAS DRIVING MY 2002 DODGE DURANGO DOWN THE STREET AND ALL OF A SUDDEN MY STEERING COLUMN LOCKED ON ME. I COULD NOT TURN OR STEER THE VEHICLE. IT TOOK EVERY OUNCE OF STRENGTH TO FINALLY MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND I AM A PRETTY BIG GUY. TOOK IT BACK TO THE DEALER WHERE I PURCHASED IT AND AFTER EXAMINING IT THEY TOLD ME THAT THE RACK AND PINION WAS SHOT. I JUST PURCHASED THE VEHICLE ABOUT 3 MONTHS AGO SO THEY TOLD ME IT WAS NO LONGER COVERED UNDER WARRANTY. I ENDED UP HAVING THEM REPLACE THE RACK AND PINION STEERING AND IT COST BE ABOUT $600.00. ITS A GOOD THING I WASN'T ON THE HIGHWAY GOING 65MPH WHEN THIS OCCURRED. *TR

EXHAUST MANIFOLD BOLTS KEEP BREAKING ON THE RIGHT AND LEFT REAR SIDES OF MY ENGINE. THIS HAS HAPPENED THREE TIMES SINCE I BOUGHT MY 2002 DODGE DURANGO 4.7 ENGINE. MY LOCAL DODGE DEALER TOLD ME THIS WAS A DESIGN FLAW BY DODGE AND THEY KNOW IT BUT WON'T DO ANYTHING TO FIX THIS PROBLEM. THIS CREATES AN EXHAUST LEAK THAT CAN SEND EXHAUST FUMES INTO THE PASSENGER COMPARTMENT THAT COULD CAUSE DEADLY PROBLEMS. *TR

TRUCK QUIT RUNNING AND WAS INTERMITTENT AT HIGHWAY SPEED AND THEN QUIT FOR 10-15 MINUTES. *TR

THIS PAST WEEK (MARCH 1, 2009) AS MY FAMILY AND I WERE DRIVING TOWARDS OUR FAMILY VACATION, MY 2002 DURANGO STARTED TO MAKE SOME STRANGE NOISES AND ACTIONS. MY WIPERS BEGAN TO ACTIVATE AND WOULD NOT STOP, MY PANEL LIGHTS FLICKERED ON/OFF MAKING SOME CLICKING SOUNDS. ALL THIS OCCURRED WHILE I WAS DRIVING. WHEN I GOT A CHANCE, I TURN OFF THE CAR AND RESTARTED IT. IT STOPPED THE WIPERS FROM BEING ON BUT IT ALSO STOPPED MY ELECTRIC WINDOWS, EXTERIOR LIGHTS, INTERIOR LIGHTS, WIPERS, ALARM AND FAB FROM WORKING. THE CAR WOULD START, THE TURN SIGNALS WOULD WORK BUT ALL PREVIOUSLY MENTIONED ITEMS WOULD NOT WORK. WHEN I ARRIVED TO MY DESTINATION, MY FRIENDS AND I LOOKED AND TESTED SOME FUSES TO NO AVAIL. THE NEXT DAY WE CONTINUE TO TEST FUSES AND MODULES AND NOTICED THAT BY TAPPING A MODULE BOX NEXT TO THE LEFT DRIVER DOORS AND ADJACENT TO THE BRAKE WOULD MAKE THE INTERIOR LIGHTS ON/OFF. I PURCHASED THE PART CALLED THE 'TIME AND THEFT MODULE PART NO. 56049073AK. THE PART WAS ORDERED FROM THE DEALER, WE REPLACED IT AND IT SEEMED TO HAVE SOLVED THE PROBLEM. NOW THE INCONVENIENCE WAS TO HAVE THE KEY FAB REPROGRAMMED SO THAT IT CAN LOCK/UNLOCK THE DOORS AND ACTIVATE THE SECURITY ALARM. THIS WAS ANOTHER COST THAT CAN ONLY BE DONE AT THE DEALER. THE PURPOSE OF THIS COMPLAINT IS SO THAT OTHER DODGE DURANGO OWNERS AND THE NHTSA CAN SEE IF THIS SHOULD BE A RECALL AND FIND OUT IF ANY OTHER DRIVERS HAVE HAD SIMILAR PROBLEMS. AGAIN, MY CONCERN IS THAT LIGHTS WENT OUT, WIPERS INTERMITTENTLY ON/OFF, ETC. IF AT NIGHT, I ASSURE YOU THAT MY FRUSTRATION WOULD HAVE BEEN MUCH HIGHER. *TR

NO INJURIES YET, REAR BENCH SEAT, SEAT BELTS RELEASE RANDOMLY, WILL NOT STAY LOCKED, ALL THREE DO THE SAME, ONE WORSE THAN OTHERS, IS GETTING WORSE. *TR

RESISTOR THAT CONTROLS HEATER BLOWER SPEED FAILED NUMEROUS TIMES. ELECTRICAL CONNECTOR THAT CONNECTS POWER TO RESISTOR ALSO FAILED TWICE. WHEN CONNECTOR FAILED, EVIDENCE OF SIGNIFICANT ELECTRICAL ARCING BETWEEN CONTACTS AND SMOLDERING FIRE. DEALER SERVICE/PARTS CLAIMS PROBLEM MIS DUE TO ORIGINAL BLOWER MOTOR HAVING EXCESS CURRENT DRAIN, SO I REPLACED BLOWER MOTOR WITH NEW DEALER PART. PROBLEM RE-OCCURRED WITH MELTING OF CONNECTOR. FIVE RESISTORS AND TWO CONNECTORS. HIGH POTENTIAL FOR UNDER-DASHBOARD FIRE AT CONNECTION. *TR

MY VEHICLE GETS STUCK IN PARK. THE SITUATION HAS OCCURRED ON NUMEROUS OCCASIONS TO THE EXTENT OF 5 OR 6 TIMES A YEAR. THE CAR IS COMPLETELY INOPERABLE WHEN THIS HAPPENS. OUR SOLUTION, AS RECOMMENDED BY A MECHANIC, WAS TO BANG ON THE STEERING WHEEL UNTIL IT FREES ITSELF, BUT THE MOST RECENT OCCURRENCE WAS UNABLE TO BE RESOLVED IN THIS MANNER. MY VEHICLE IS OF A YEAR AND MODEL (2002 DODGE DURANGO) THAT HAS HAD A RECALL FOR THE SHIFTER LOCK SITUATION (G28), BUT DODGE HAS INFORMED ME THAT MY VEHICLE DOES NOT QUALIFY FOR REPAIR. I HAVE SEARCHED AUTOMOBILE SITES ON THE INTERNET AND A NUMBER OF FOLKS HAVE HAD THE SAME PROBLEM AS MINE EXHIBITS AND HAVE BEEN ABLE TO GET IT REPAIRED UNDER THE RECALL NOTICE, YET MINE GETS DENIED. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALER THIS MORNING DUE TO THIS FAILURE AND WILL, NO DOUBT, HAVE TO PAY TO GET IT BACK, BUT I FEEL MY VEHICLE SHOULD BE INCLUDED IN THE RECALL REPAIRS AS ANNOUNCED. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WAS UNABLE TO PLACE THE VEHICLE INTO DRIVE. SHE HAD TO MANEUVER THE GEAR SHIFTER SEVERAL TIMES BEFORE THE VEHICLE WOULD SHIFT INTO THE DRIVE POSITION. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT A SOLENOID FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN A RECALL AND NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 128,000 AND CURRENT MILEAGE WAS 129,800.

PURCHASED A USED 2002 DODGE DURANGO WITH 70K MILES. VEHICLE WAS UNDER LIMITED WARRANTY. DRIVERS POWER WINDOW FELL INTO THE DOOR AT HIGHWAY SPEED, NEARLY CAUSING AN ACCIDENT JUST FROM THE SHOCK. WENT TO DEALERSHIP, WAS TOLD IT WAS AN ELECTRICAL ISSUE, SO NOT UNDER WARRANTY. TOOK IT TO A PRIVATE MECHANIC, $500 TO REPLACE THE REGULATOR. A FEW MONTHS LATER, PASSENGER SIDE FAILS, TOOK IT TO A DIFFERENT DEALERSHIP, WAS TOLD IT WAS A PLASTIC PULLEY THAT FAILED, WOULD HAVE BEEN UNDER WARRANTY, BUT MY WARRANTY JUST EXPIRED. ANOTHER $500. DRIVER SIDE FAILED AGAIN A FEW MONTHS LATER, STARTED CALLING DODGE AND COMPLAINING, NOTHING THEY COULD DO THEY SAID. LEARNED HOW TO REPLACE MYSELF, 3 TIMES DRIVERS SIDE REAR REGULATOR, 2 TIMES PASSENGER REAR REGULATOR, 3 TIMES DRIVERS FRONT, 2 TIMES PASSENGER FRONT. NOW THREE ARE BROKEN AGAIN, THE REPLACEMENT PART IS THE SAME PLASTIC JUNK. I AM TIRED OF REPLACING THEM. DODGE HAS TOLD ME THAT IT HAS BEEN TO LONG AND THEY WILL NOT BE ABLE TO ASSIST ME, BUT CAN SELL ME THE PARTS...AGAIN.. I HAVE BEEN TOLD THAT COLD WEATHER, SLAMMING THE DOORS, OVER USE OF WINDOWS, COULD ALL BE CONTRIBUTING ISSUES. IN OTHER WORDS, HUMAN ERROR. THIS IS NOT THE CASE IN MY GARAGED FULL LEATHER SHOWROOM QUALITY VEHICLE. GOOGLE DODGE WINDOW REGULATORS, YOU WILL FIND PAGES OF COMPLAINTS. WISH I WOULD HAVE BOUGHT A CAR THAT DOESNT NEED TO BE AT 86 DEGREES CONSTANTLY, THAT COULD GO DOWN A BUMPY ROAD, THAT I COULD ROLL DOWN THE WINDOWS MORE THAN TWICE A DAY (BECAUSE THAT IS WHAT THEY RECOMMEND), COULD SHUT THE DOORS WITHOUT FEAR OF SLAMMING THEM, DIDNT HAVE TAPE ON THE WINDOWS TO HOLD THEM UP, COULD GO THROUGH A DRIVE THROUGH WITH MY DOOR CLOSED, AND DIDNT COST ME OVER $3000 IN WINDOW PARTS. THIS IS A SAFETY ISSUE AS YOU WILL FIND IF YOUR GOING DOWN THE HIGHWAY AND YOUR WINDOW INSTANTLY FALLS INTO YOUR DOOR. SHAME ON DODGE FOR NOT MAKING THIS ISSUE RIGHT. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE STALLED UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON A SEPARATE OCCASION FOR THE SAME FAILURE, BUT THERE WERE NO RESOLUTIONS. CURRENTLY, THE VEHICLE IS BEING DIAGNOSED AT THE AUTHORIZED DEALER. THE CONTACT IS WAITING ON A RESPONSE TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 100,000.

MY 2002 DURANGO HAS DEVELOPED PROBLEM WHERE GEAR SHIFT LEVER IS STICKING IN PARK AT INITIAL STARTUP. WILL FREE UP AFTER SEVERAL MINUTES DELAY OR IF BRAKE PEDAL IS PUMPED 3-4 TIMES. WILL NOT REPEAT UNLESS ENGINE IS OFF SEVERAL HOURS. REGULAR DAILY OCCURRENCE PAST 4 WEEKS. CURRENT MILEAGE IS 100,010 MILES. AT FIRST THOUGHT SHIFT LINKAGE FREEZING IN WINTER WEATHER BUT NOW HAVE HAD PROBLEM ON DAYS WITH EXTENDED HOURS OF TEMPS WELL ABOVE FREEZING. NO DEALER CONTACT YET. *TR

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO PARK, BUT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V555000 (COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 130,000.

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME STUCK IN THE PARK POSITION FOR APPROXIMATELY 2-3 MINUTES. THE DEALER COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE FAILURE AND CURRENT MILEAGES WERE 113,000.

2002 DODGE DURANGO THE HEATER BLOWER WIRES STARTED TO MELT, THE HEATER BLOWER RESISTOR FAILED AND THE PLUG BETWEEN THE WIRES AND RESISTOR MELTED TOGETHER. THIS IS THE SECOND TIME THIS HAS HAPPENED. FIRST TIME THE VEHICLE WAS IN WARRANTY AND THE DEALER JUST REPLACED THE RESISTOR. I WOULD HAVE TO LOOK AT MY RECORDS BUT I BELIEVE IT WAS AROUND 58,000 MILES ON THE VEHICLE. NOW THE VEHICLE HAS 80,000 MILES ON IT. AT FIRST IT SMELLED LIKE SOMETHING WAS BURYING WHEN THE BLOWER FAN WAS ON. THE HIGHER THE SETTING THE WORST THE SMELL BECAME. I HAVE REPLACED THE RESISTOR BUT LEFT THE MELTED PLUG AND WIRES BECAUSE THE DEALER WANTS $70.00 JUST FOR THE PARTS. I AM GUESSING I WILL HAVE TO REPLACE THE WIRES AND PLUG THE NEXT TIME THIS HAPPENS. I BELIEVE I HAVE ALREADY THROWN OUT THE PART BUT I WILL CHECK. THE MELTED PLUG IS ON THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE VEHICLE WOULD NOT RESPOND WHEN THE CONTACT ATTEMPTED TO SHIFT INTO PARK. HE HAD TO SHIFT INTO REVERSE IN ORDER TO TURN OFF THE VEHICLE. HE APPLIED THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING AWAY. TO START THE VEHICLE, HE HAD TO SHIFT INTO NEUTRAL AND APPLY THE EMERGENCY BRAKE AGAIN TO KEEP THE VEHICLE FROM ROLLING AWAY. HE BELIEVED THERE MAY HAVE BEEN AN ISSUE WITH THE TRANSMISSION AND TOOK THE VEHICLE TO A LOCAL MECHANIC. THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY STATED THAT IT WAS NOT DUE TO THE TRANSMISSION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). NO REPAIRS HAVE BEEN MADE. THE CURRENT AND FAILURES MILEAGES WERE LESS THAN 69,000.

WE BOUGHT OUR 2002 DODGE DURANGO IN JANUARY OF 2008. WE HAVE GOTTEN REGULAR OIL CHANGES, AND USE ON SYNTHETIC OIL. WE NEVER HAD ANY ISSUES WITH IT, UNTIL SUNDAY SEPTEMBER 28, 2008. EVERYTHING WAS FINE NO WEIRD NOISES, FEELINGS OF THE TRUCK SHAKING, OR JUMPING THEN WHEN I STOPPED AT A STOPLIGHT ALL THE OIL PRESSURE DROPPED. THE TRUCK KEPT RUNNING AS NORMAL THOUGH. AS SOON AS I ACCELERATED THE OIL PRESSURE STARTED CLIMBING AGAIN, AND I THOUGHT IT WAS JUST A FLUKE. AS SOON AS I PULLED INTO MY DRIVEWAY HOWEVER THE CHECK GAUGES LIGHT CAME ON AGAIN, AND ALL THE OIL PRESSURE DROPPED. FROM EVERYTHING WE HAVE READ ABOUT THIS PROBLEM, THE FIX IS VERY COSTLY UP TO 4000.00 DOLLARS. WE HAVE NOT GOTTEN IT FIXED AS OF YET, BECAUSE WE DO NOT HAVE THE MONEY FOR A NEW ENGINE!!! *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE VEHICLE WAS REPAIRED IN 2007 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V339000 (ELECTRICAL SYSTEM). AFTERWARDS, THE HEATING UNIT FAILED TO WORK PROPERLY. THERE WERE NO FAILURES PRIOR TO THE RECALL REPAIR. THE CONTACT ALSO SMELLED A BURNING ODOR WHENEVER THE HEATING UNIT WAS ACTIVATED. THE MANUFACTURER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL AND THEY COULD NO LONGER ASSIST. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,500.

THE LEVER FOR TILT STEERING WHEEL BROKE IN STEERING COLUMN AND STEERING WHEEL WILL NO LONGER CHANGE POSITIONS. ACCORDING TO DODGE DEALER, A NEW STEERING COLUMN IS THE ONLY REMEDY. *TR

WHILE RETURNING FROM A FAMILY VACATION(APP. 600MI. ROUND TRIP) THE DURANGO CHECK GAUGES LIGHT CAME ON THE DASH, I FOUND THE TEMP GAUGE WAS HOT, WHILE LOOKING FOR A WIDE PLACE TO PULL OVER ON THE HIGHWAY THE MOTOR DIED. I OPENED THE HOOD TO TRY TO FIND THE PROBLEM I FOUND THAT THE COOLANT RESERVOIR WAS STILL FULL OF COOL FLUID, AND THE RADIATOR WAS ALSO COOL(ABOUT BODY TEMP) ALSO FOUND THE TOP RADIATOR HOSE WAS WAY TOO HOT TO TOUCH. WHILE WAITING FOR THE TOW TRUCK, ABOUT 30 MIN. LATER, I HEARD BUBBLING, AND GURGLES FROM THE COOLANT SYSTEM, THEN THE RADIATOR WAS REALLY HOT. AFTER HAVING THE TOW TRUCK DROP IT OFF AT MY MECHANIC, HE SAID THE MOTOR WAS BLOWN(NO COMPRESSION IN CYLINDERS 2, 4, AND 6) PROBABLY CAUSED BY A STUCK THERMOSTAT. ESTIMATED REPAIR BILL FOR A REMANUFACTURED MOTOR APP. $6,000. *TR

SLUDGE IN ENGINE IN 2005 REPAIRED BY CHRYSLER THE OLD PART IS NOT AVAILABLE. NOW AGAIN IN 2008 SLUDGE IN ENGINE. CAR STOPPED WHILE IN TRANSIT IN THE OFF RAMP OF MAJOR HIGHWAY. SLUDGE IN ENGINE HAS OCCURRED TWICE NOW. *TR

I PURCHASE THE VEHICLE NEW IN JAN 2003. I FIRST EXPERIENCED THE PROBLEM A FEW MONTHS LATER BUT IT WAS VERY OCCASIONAL AND CONSEQUENTLY COULDN'T BE IDENTIFIED BY THE DEALER. WHAT HAPPENED WAS THAT (USUALLY AT HIGHWAY SPEED), THE ENGINE WOULD VERY BRIEFLY SHUT OFF AND THEN RESUME NORMALLY. THE BEST WAY I COULD DESCRIBE IT WOULD BE A SLIGHT 'STAGGER'. OVER THE YEARS THE PROBLEM HAS BECOME MORE AND MORE FREQUENT AND NOW OCCURS AT ALL SPEEDS IN ALL DRIVING CONDITIONS REGARDLESS OF LOAD, TEMPERATURE, WEATHER, ETC. IT NOW OCCURS AT LEAST DAILY AND SOMETIMES SEVERAL TIMES IN LESS THAN ONE MINUTE. OFTEN THE ENGINE WILL DIE COMPLETELY AND NEEDS TO BE RESTARTED USING THE KEY. TODAY, THE ENGINE DIED (COMPLETELY) AS I WAS PULLING OUT OF A PARKING SPOT AND ATTEMPTING TO MERGE WITH ONCOMING TRAFFIC. IT DIED (COMPLETELY) AGAIN AS I WAS GOING ABOUT 25 MPH ON CITY STREETS UNDER LIGHT LOAD. IT DIED AGAIN (COMPLETELY) AS I WAS PULLING INTO THE PARKING LOT OF A BUSINESS. DURING MY COMMUTE TO WORK IT 'STAGGERED' AT HIGHWAY SPEED AT THREE SEPARATE TIMES AT HIGHWAY SPEED WHILE UNDER MODERATE LOAD. SUFFICE TO SAY THIS IS QUITE DANGEROUS AS THE POWER STEERING AND POWER BRAKES BECOME SIGNIFICANTLY MORE DIFFICULT TO USE FOLLOWING LOSS OF POWER. *TR

I WAS DRIVING MY 2002 DODGE DURANGO WHEN I STRUCK THE REAR OF ANOTHER VEHICLE WHO WAS SITTING IN MY LANE ( A NON-TURNING LANE) NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED. *TR

ADJUSTABLE LUMBAR SUPPORT ON BUCKET SEATS CAME APART AND THE ADJUSTMENT WHEEL IS NO LONGER ATTACHED TO ANYTHING. THE SEAT IS DISHED OUT IN THE BACK AND VERY UNCOMFORTABLE. *TR

AIRBAG LIGHT IS ON. I TOOK IT TO A DODGE DEALER TO CHECK IT OUT. THEY SAID THAT THE LEFT SIDE IMPACT AIRBAG CONTROL MODULE IS BAD AND MAYBE THE AIRBAG, ALSO THE AIRBAG MODULE ITSELF MAY BE BAD. SAID THAT IT IS NOT COVERED UNDER WARRANTY SINCE IT IS ELECTRICAL. I THOUGHT WHEN IT CAME TO SAFETY ISSUE SUCH AS AIRBAGS, THAT IT WAS A FEDERAL LAW THAT THOSE ITEMS ARE FIXED FOR FREE. *TR

THE FRONT RIGHT WHEEL DETACHED FROM OUR 2002 DODGE DURANGO. STEERING WAS THEN UNRESPONSIVE. WE COLLIDED WITH CENTER CEMENT WALL AND OVERTURNED 2-3 TIMES. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A CLUNKING, WHINING, AND HUMMING SOUND COMING FROM THE FRONT END OF THE VEHICLE. HE DROVE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT BOTH THE UPPER AND LOWER BALL JOINTS AND A TIE ROD NEEDED TO BE REPLACED. THE MECHANIC PERFORMED A WHEEL ALIGNMENT. NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT: CONTROL ARM:UPPER BALL JOINT) WAS REFERENCED. THE CONTACT WAS ALSO INFORMED THAT THE ENTIRE COOLING SYSTEM NEEDED TO BE REPLACED BECAUSE THE DEALER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE COOLING SYSTEM HAS NOT WORKED PROPERLY SINCE THE REPAIR. THE SWITCH TO OPERATE THE BLOWER MOTOR FAN ONLY WORKS ON HIGH. THE FAILURE MILEAGE WAS 110,000. UPDATED 07/15/08.*LJ THE BRAKES WERE REPLACED NUMEROUS TIMES. UPDATED 07/15/08.

PROBLEM STARTED WITH THE HEADLIGHTS FLASHING RANDOMLY, DASH AND INTERIOR LIGHTS FLASHING IN SEQUENCE WITH HEADLIGHTS. DURATION OF LIGHTS BEING OUT INCREASES THE LONGER THEY ARE ON. I WAS LUCKY I ONLY HAD A FEW BLOCKS TO DRIVE TO GET OF THE ROAD. THE NEXT DAY THE DOOR LOCKS, HORN, AND WIPERS STOPPED WORKING ALSO. HAVING HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING COULD BE A REAL SAFETY ISSUE. IT APPEARS THE PROBLEM IS THE BODY MODULE, WHICH MUST BE INSTALLED BY A DEALER AND PROGRAMMED. *TR

I HAVE A 2002 DODGE DURANGO THAT HAS MULTIPLE ISSUES THAT SEEM TO HAPPEN ON EVERY DURANGO I KNOW OF. NOW I HAVE A COOLANT AND OVERHEATING PROBLEM. I HAVE A THROTTLE POSITION SENSOR PROBLEM AS WELL. THIS SEEMS TO BE FREQUENT WITH DURANGOS AND NO RECALLS FOR IT. *TR

ABS AND BRAKE LIGHT CAME ON IN THE DASH. THE BRAKES DID BECOME SPONGY. VEHICLE WAS TAKEN DIRECTLY TO THE MECHANIC ABOUT 3/4 DOWN THE ROAD. HE FOUND THE CLIP TO THE REAR ABS SENSOR HAD BROKEN AND THE SENSOR TORN APART. FURTHER INVESTIGATION SHOWED THAT THE SENSOR HAD BEEN BROKEN BY THE REAR DIFFERENTIAL WHICH HAD FOR NO GOOD REASON SHATTERED INTO PIECES. THIS IS A GARAGE KEPT VEHICLE WITH 50,000 MILES AND NO ABUSE. *TR

ON 04/10/08 CUST#3792938 INV#15199 I TOOK MY CAR FOR RECALL #G28 IGNITION/PARK SHIFT INTERLOCK. I DROVE OFF THE LOT, NOTICED THE CHECK ENGINE LIGHT ON. IT WAS NOT ON WHEN I TOOK MY CAR IN. I WAS ALL READY ON THE FREEWAY & WAS ALL READY LATE FOR AN APPOINTMENT. I COULD NOT MOVE MY STEERING WHEEL TO THE LEVEL I HAD IT BEFORE I DROVE INTO THE LOT. I TOOK MY CAR BACK THE 15TH FOR THEM TO ADJUST THE STEERING WHEEL (I COULD HAVE HAD AN ACCIDENT). THEY TOLD ME THE STEERING WHEEL TILT KNOB WAS GONE. THE SERVICE MANAGER WAS VERY HELPFUL, TOLD ME HE WOULD ORDER THE PART AT NO CHARGE. I FORGOT TO MENTION THE CHECK ENGINE LIGHT. I WAITED MORE THAN 2 DAYS. ON THE 19TH I RETURNED, INV# 151350, & WAS HELD UP FOR 1HR, ONLY TO BE TOLD THE PART HAD BEEN USED ON ANOTHER CAR. THE SERVICE ADVISOR WANTED TO BLAME ME FOR THE MISSING KNOB. HE WANTED TO CHARGE ME TO CONNECT THEIR DIAGNOSTIC MACHINE ON MY CAR. I TOLD THEM I WOULD NOT PAY FOR THIS SERVICE. THE SERVICE MANAGER TOLD ME THE DIAGNOSTIC MACHINE WAS BROKEN & THEY WOULD HAVE TO ORDER ANOTHER ONE. IT SEEMED FUNNY TO ME, BEING THAT THEY HAD A LOT OF CUSTOMERS AFTER I ARRIVED. WHAT KIND OF REPAIRS WERE THEY DOING ON CARS' WITHOUT A DIAGNOSTIC TEST ON THEM? WHEN I HAVE TAKEN MY CAR IN THEY HAVE ALWAYS RUN THOSE DIAGNOSTIC TESTS. I WAS TOLD ON THE 19TH BY THE SERVICE MANAGER HE WOULD ACCOMMODATE ME & HAVE SOMEONE GO OUT TO MY HOME TO PUT THE KNOB ON MY CAR. HE ALSO SAID STATED THAT HE WOULD LOOK INTO THE CODE (CHECK ENGINE) TO SEE IF IT HAD ANYTHING TO DO WITH THEM PULLING APART THE STEERING COLUMN. WHAT CODE? BEING THAT HE TOLD ME THE DIAGNOSTIC MACHINE WAS NOT WORKING. NOW I AM WAITING FOR THE PART & MOST LIKELY WILL HAVE TO DRIVE AROUND WITH THAT CHECK ENGINE LIGHT ON UNTIL I CAN AFFORD TO HAVE THEM EVALUATE IT. IT SEEMS TO ME THAT IT WAS NOT A BIG ISSUE WITH THEM BEING THAT THEY WERE NOT THAT CONCERNED ABOUT THE CHECK ENGINE LIGHT WHEN THEY HANDED OVER THE CAR AFTER THEY REPLACE THE RECALL PART ON THE 10TH. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 76,000. UPDATED 04/28/08. *LJ

WHILE DROPPING MY CHILDREN OFF AT SCHOOL THE CHECK GAUGES LIGHT LIT UP. NOTHING ON MY GAUGES APPEARED TO BE WRONG EXCEPT FOR THE FUEL GAUGE BEING ON 1/4 TANK SO I CONTINUED ON MY 1 MILE TRIP TO THE SCHOOL. WHEN MY CHILDREN EXITED THE VEHICLE THE CHECK GAUGES LIGHT LIT AGAIN AND THE TRUCK STARTED TO SPUTTER. I THEN TURNED THE TRUCK OFF AND TURNED IT BACK ON. THE LIGHT CAME ON AGAIN AND THEN THE ENGINE STOPPED. I CALLED FOR A TOW. SEVERAL HOURS AND AT A COST THE MECHANIC TOLD ME THAT MY ENGINE HAD SEIZED AND THE PROBLEM WAS ENGINE SLUDGE. *TR

I PURCHASED MY 2002 DURANGO IN AUGUST 2007 WITH UNDER 74K MILES ON IT. ABOUT 6 MONTHS LATER, MY HUSBAND AND I FOUND THAT THE PASSENGER FRONT WINDOW WOULD NOT RESPOND TO THE MASTER CONTROL OR THE PASSENGER'S CONTROL. THE DEALER COULDN'T GET IT TO HAPPEN AGAIN. WE WORRIED ABOUT IT AT THE TIME, HAVING NEWLY MOVED TO OREGON WHERE WINTERS ARE USUALLY VERY RAINY. THANKFULLY, WE HAVEN'T HAD ANY FURTHER TROUBLE. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHEN THE VEHICLE WAS STARTED AND THE GEAR WAS SHIFTED INTO REVERSE, THE VEHICLE SHUT OFF AND THE STEERING WHEEL LOCKED. THE VEHICLE WAS PARKED AND RESTARTED. THE STEERING WHEEL BECAME UNLOCKED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS BOTH COLD AND WARM AND ONLY WHEN THE GEAR WAS SHIFTED INTO DRIVE OR REVERSE. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 76,000.

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE RECALL REPAIR WAS PERFORMED IN FEBRUARY 2008. SOMEONE WAS NEARLY PINNED BETWEEN HIS VEHICLE AND ANOTHER VEHICLE WHEN HIS SON PULLED THE GEAR SHIFT OUT OF PARK. THE DEALER AND THE MANUFACTURER INFORMED HIM THAT THERE WAS A FAIL SAFE BRACKET THAT SHOULD HAVE REPLACED DURING THE RECALL REPAIR. SINCE THE BRACKET IS MADE OF POT METAL IT CAN FAIL EASILY. THE VEHICLE IS CURRENTLY BEING SERVICED AT THE DEALER. THE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 111318.

I HAVE A 2002 DODGE DURANGO. I PURCHASED THE VEHICLE AROUND 12/20/07. AROUND 1/5/08 I NOTICED THAT THE VEHICLE COULD BE SHIFTED OUT OF PARK WITH OUT THE KEY IN THE IGNITION OR THE BRAKE BEING PRESSED. THIS IS AN OBVIOUS SAFETY CONCERN AS IT COULD EASILY SLIP OUT OF PARK OR IF THERE IS A CHILD IN THE CAR THEY COULD HIT IT OUT OF PARK. I DID SOME RESEARCH ON THE PROBLEM AND FOUND THAT THERE WAS A RECALL FOR THIS EXACT PROBLEM ON 01-02 DODGE DURANGOS AND DAKOTAS. I THEN GOT IN CONTACT WITH A DEALERSHIP TO HAVE THE RECALL WORK DONE AND THEY SAID THAT MY VIN NUMBER WAS NOT UNDER THE RECALL AND THAT I HAD TO CALL CHRYSLER CUSTOMER SERVICE. I CALLED THEM AND THEY TO TOLD ME MY VEHICLE WAS NOT COVERED UNDER THE RECALL AND THAT THEY WOULD NOT FIX IT. I FEEL THAT MY CAR SHOULD BE COVERED UNDER THE WARRANTY BECAUSE I AM EXPERIENCING THE EXACT THING THEY WERE RECALLED FOR AND HAVE THE SAME YEAR AND MAKE OF THE RECALL. PLEASE LET ME KNOW IF THERE IS ANY WAY YOU CAN HELP ME. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT WENT TO THE DEALER ON TWO DIFFERENT OCCASIONS DUE TO NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). ON BOTH OCCASIONS, THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT. HE IS CURRENTLY EXPERIENCING THE SHIFTER LOCKING ONCE HE TURNS THE IGNITION. HE LIVES IN A REMOTE LOCATION AND THE DEALER IS THE ONLY ONE IN THE AREA. THE CURRENT MILEAGE WAS 103,140 AND FAILURE MILEAGE WAS 100,000. UPDATED 04-08-08 *BF THE CONSUMER STATED HE TRAVELED OUT OF STATE TO GET THE RECALL DONE. UPDATED

THE TRANSMISSION SHIFTER IS SOMETIMES ABLE TO BE MOVED OUT OF 'PARK' WITHOUT THE KEY IN THE IGNITION. THIS DOES NOT HAPPEN ALL THE TIME, BUT HAS OCCURRED 4 TIMES IN THE PAST WEEK OR SO. I WOULD LIKE THIS CHECKED AND CORRECTED UNDER RECALL 07V555000, BUT WHEN I CALLED MY DEALERSHIP, THEY STATED THAT "CHRYSLER SENDS OUT RECALL INFORMATION TOO EARLY AND THE RECALL HASN'T STARTED YET". I CALLED CHRYSLER AND THEY SAID THAT THERE ARE NO OPEN RECALLS ON MY DURANGO. THEY WOULD NOT LOOK UP THE RECALL # I TRIED TO GIVE THEM.*CN

THE VALVES ON THIS ENGINE BURNED OUT AT 59,000 MILES. THE CAUSE WAS REVEALED TO BE A DEFECTIVE CAMSHAFT WHICH WAS ROUGH AND PITTED AND HAD BURNED THE VALVES. THIS WAS A MANUFACTURER'S DEFECT AND NOT POOR MAINTENANCE; I HAVE HAD THE OIL CHANGED WITH SYNTHETIC OIL EVERY 3,000 MILES AND OTHERWISE TAKEN EXCELLENT CARE OF THIS VEHICLE. THE SUV REQUIRED A NEW CAMSHAFT AND COMPLETE VALVE JOB, COSTING APPROXIMATELY $2200 INCLUDING PARTS AND LABOR. *TR

I PURCHASED A 2002 DODGE DURANGO IN JAUARY OF 2007. I HAVE NOT HAD ANY PROBLEMS WITH IT UNTIL I NOTICED THAT THE TRUCK WAS PULLING TO THE RIGHT. I TOOK THE TRUCK TO A LOCAL SERVICE CENTER AND THEY INFORMED ME THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAD BEEN A RECALL FOR THE UPPER BALL JOINTS FOR CHRYSLER. WHEN I CONTACTED THE LOCAL DEALER THEY TOLD ME THAT THE RECALL HAD BEEN PERFORMED ON MY TRUCK IN 2005. WHEN I INFORMED THE SERVICE CENTER THAT THE RECALL HAD BEEN DONE THEY WERE AMAZED TO FIND THAT THEY BALL JOINTS HAD WORN SO QUICKLY AND THE PROBLEM WITH THE BALL JOINTS "STILL" PRESENTS VERY DANGEROUS SITUATION FOR DODGE DURANGO OWNERS. *TR

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE RATTLED, SHOOK, AND VEERED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT THE TIE ROD ASSEMBLY FAILED. THE REPAIRS COST $2,690.47; HOWEVER, THE WARRANTY DID NOT COVER ALL OF THE REPAIR WORK. THE CURRENT MILEAGE WAS 99,961 AND FAILURE MILEAGE WAS 99,930. UPDATED 03-11-08 *BF THE UPPER BALL JOINTS WERE NOISY, THE SHOCKS WERE LEAKING OIL, THE POWER STEERING LINES WERE LEAKING. THE REAR WIPER MOTOR FAILED, THE FRONT PINION SEAL WAS LEAKING. THE POWER STEERING RACK AND PINION HAD AN INTERNAL FAILURE. UPDATED

ON THE FIRST DAYS OF NOVEMBER, I STOPPED ON A RED LIGHT, WHEN THE LIGHT WAS GREEN I STARTED GOING. WHEN THE TRANSMISSION REACHED THE THIRD GEAR, THE ENGINE REVVED UP TO 3000 + RPM. TOOK IT TO MECHANIC AND USED THE SCANNER TOOL TO FOUND OUT THAT THE TRANSMISSION WAS SLIPPING ON THE THIRD AND FOURTH GEAR. I WAS DRIVING LATE NIGHT SO NOT TOO MANY CARS AROUND. I HAD TO REPLACE THE WHOLE TRANSMISSION. *TR