2013 Dodge Durango Complaint Log

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THE RECALL ISSUED TO ME BACK IN APRIL HAS NOT BEEN RESOLVED. THE DEALERSHIP CLAIMS THAT THE PART HAS BEEN ORDERED, BUT I AM STILL WAITING FOR THEIR CALL FOR SERVICE. THE RECALL R09 HAS NOT BEEN CORRECTED. I WOULD LIKE TO HAVE RESOLUTION TO THIS AS SOON AS POSSIBLE. IF THERE IS A SAFETY RISK INVOLVED, IT SHOULD BE A PRIORITY TO FIX.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD RECALL # 15V115000. *JB

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHEN ATTEMPTING TO ENGAGE THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START AND REQUIRED MULTIPLE TIMES ATTEMPTS. THE CONTACT ALSO NOTICED WHEN THE VEHICLE WAS SHUT OFF, THE INTERIOR LIGHTS AND THE RADIO WOULD SHUT OFF AFTER A LONGER PERIOD OF TIME. THE CONTACT HAD RECEIVED NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 12/21/15*JS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS HAPPENED WHILE DRIVING TO WORK AT ABOUT 0745 GOING NORTH ON I35 FROM TEMPLE TX TO WACO. A 18 WHEELER CUT ME OFF WHILE I WAS IN THE RIGHT LANE. HE PASSED ME THEN VERY QUICKLY CHANGED LANES. I STOMPED ON THE BRAKES AND NOTHING HAPPENED THEN I LIFTED MY FEET AND STEPPED ON THE BRAKES AGAIN AND NOTHING HAPPENED.THEN ON THE THIRD STOMP THEY FINALLY WORKED. AT THAT TIME I HEARD A RUSHING OF AIR .I HIT THE BRAKES AGAIN BUT THERE WAS NO AIR NOISE. THE BRAKES WORKED FINE AFTER THAT BUT I DIDN'T GET BACK ON THE INTERSTATE. I DROVE VERY CAREFULLY THE REST OF THE DAY. BUT I HAVE HAD OTHER TIMES THAT WHEN I HIT THE BRAKES THE BRAKE PEDAL PUSHED BACK ON MY FOOT. THAT HAS HAPPENED SEVERAL TIMES. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 7/14/15*CN THE CONSUMER SOLD THE VEHICLE BACK TO THE DEALER. UPDATED 07/21/15*JB

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ALTERNATOR DIODES IN MY VEHICLE MAY EXPERIENCE A RAPID FAILURE VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND /OR FULLY SHORTED TO GROUND CONDITION DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING, ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ABS SYSTEM, ESC SYSTEM, ECM SYSTEM AND/OR THE CENTRAL BODY CONTROLLER. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT WHILE INDEPENDENTLY REPLACING THE AIR CLEANER, THE CONTACT NOTICED OIL IN THE AIR CLEANER. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PCV CRANK CASE VENTILATION VALVE AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,200. UPDATED 02/18/16*LJ

AFTER NOTIFICATION OF A RECALL P60 REGARDING FAULTY ALTERNATOR SOME 4 MONTHS AGO MY DEALERSHIP ADVISES ME THAT NO PARTS ARE YET AVAILABLE TO IMPLEMENT THIS SAFETY ISSUE REPAIR. DEALERSHIP: NORTH WEST DODGE CHRYSLER JEEP, NORTH WEST FREEWAY, HOUSTON, TEXAS AS THIS IS A SAFETY ISSUE IT CONCERNS ME GREATLY THAT THESE PARTS AFTER 4 MONTHS ARE NOT YET AVAILABLE...UPDATED 07/08/15 *BF

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

MY VEHICLE BEGAN HAVING TROUBLE IN LATE FEBRUARY 2015 WITH TURNING OVER AT THE FIRST START OF THE DAY. SINCE THAT TIME, THE PROBLEM HAS CONTINUED, BUT MORE FREQUENTLY AND WORSE THAN EACH PREVIOUS TIME. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, PRESTIGE DODGE, ON TWO OCCASIONS TO HAVE THE PROBLEM LOOKED AT AND ON THE SECOND OCCASION I WAS TOLD BY THE DEALERSHIP THAT THE ISSUE IS RELATED TO A RECALL WITH THE FUEL PUMP RELAY AND THAT A RECALL ON THE PART WAS FORTHCOMING, BUT THERE IS NO WAY FOR THE ISSUE TO BE REMEDIED, SINCE PARTS HAVE NOT BEEN ISSUED BY CHRYSLER. I ALSO CONTACTED CHRYSLER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO ASSIST IN CORRECTING THE ISSUE INCLUDING REPAIRING, PROVIDING A RENTAL VEHICLE, ETC. AND THAT I WILL JUST NEED TO WAIT UNTIL THE CAR WILL NOT RUN ANY LONGER, HAVE IT TOWED AND THEN PAY FOR A RENTAL VEHICLE OUT OF MY POCKET UNTIL THEY ISSUE PARTS FOR THE RECALL. AT THAT TIME THERE WAS NOT AN ESTIMATED TIME FOR PARTS TO BE ISSUED AND THERE STILL IS NOT. NOW, I RECEIVE AN "INTERIM" NOTICE OF "IMPORTANT SAFETY RECALL" FOR THE "FUEL PUMP RELAY" THAT STATES THAT THE ISSUE COULD CAUSE MY VEHICLE COULD OPERATE INTERMITTENTLY OR "FAIL WITHOUT WARNING," AND ULTIMATELY "CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING." *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ *CN

THE VEHICLE WOULD NOT START. I AM NOW CONCERNED THAT THE VEHICLE ELECTRICAL SYSTEM IS GOING TO FAIL IN ROUTE. IF THIS HAPPENS THEN THERE IS GOING TO BE AN ACCIDENT AS THE BRAKE SYSTEM AND POWER STEERING WILL FAIL CAUSING THE VEHICLE TO CRASH. ARE THEY WAITING FOR THAT TO HAPPEN BEFORE THEY SPEND THE MONEY TO FIX IT? MY FAMILY'S LIVES ARE AT STAKE HERE AS WELL AS ANYONE WE PASS ON THE ROAD. IT SAYS IN THE RECALL NOTICE THAT THEY ARE CONCERNED WITH OUR SAFETY BUT I BEG TO DIFFER. I RECEIVED THIS RECALL NOTICE ABOUT 3 MONTHS AGO WITH NO FOLLOW UP AT THIS TIME! WHEN I CALLED CHRYSLER ABOUT THE FIX THEY SAID THAT THE PARTS WERE NOT AVAILABLE UNLESS THE VEHICLE HAD ACTUALLY STOPPED WORKING AND HAD TO BE TOWED TO THEIR FACILITY. REALLY? *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WALDORF DODGE IN WALDORF, MD, 301-232-0946) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL*THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 DODGE DURANGO SAFETY RECALL NOTICE 14V-154 AND 14V-391. *MW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. EVEN THOUGH SHE WAS ASSURED THEY WOULD BE ORDERED AND WOULD BE AVAILABLE AT THE TIME OF HER APPOINTMENT. *JB

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/15*LJ *CN

TL*THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ANOTHER RECALL NOTICE SENT BY DODGE WHICH CAUSES A SAFETY RISK TO THOSE IN THE CAR AND A REMEDY IS STILL NOT AVAILABLE. WE CONTACTED THE DEALER AND THEY TOLD US THE PART IS NOT AVAILABLE AND TO WAIT FOR A SECOND NOTICE. WE HAVE NOT RECEIVED ANY CALLS OR FOLLOW UP NOTICES WITH REGARDS TO THIS RECALL NOTICE 14V-634 WHICH CAME OUT ON DEC 1, 2014. AS OF TODAY THE ISSUE HAS NOT YET BEEN CORRECTED BY THE DEALER. WE DO NOT FEEL SAFE DRIVING OUR DODGE DURANGO WITH A SAFETY RISK THAT COULD CAUSE VEHICLE SHUTDOWN WHILE DRIVING AND/OR UNDERHOOD ELECTRICAL FIRE. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN UPDATED 03/02/15

PLEASE NOTE THAT WE RECEIVED A NOTIFICATION FOR A P14/NHTSA 14V-154 IN THE MAIL REGARDING THE BRAKE BOOSTER ON OUR 2013 DODGE DURANGO. WE NOTIFIED THE DEALERSHIP MONTHS AGO REGARDING THIS RECALL AND WERE TOLD THAT WE WOULD BE PLACED ON A WAITING LIST AND NEVER HEARD BACK. WE WOULD LIKE ACTION TAKEN TO HAVE THIS ISSUE FIXED ASAP REGARDING THE BRAKE BOOSTER. *TR

VEHICLE WON'T START, TOW TRUCK DRIVER GETS IT STARTED AFTER I TRIED FOR AN HOUR. LARSON DODGE SAID EVERYTHING WAS FINE, ONE WEEK LATER IT'S DOING THE SAME THING. ACTS LIKE ITS ON, WON'T TURN OFF, BUT ENGINE WON'T START, LIGHTS, DASH, EVERYTHING ON, WON'T TURN OFF, BUT WON'T START. SAME PROBLEM AS MANY I'VE READ ABOUT ONLINE TONIGHT, TIPM. FROM THE REVIEWS, IT'S A MONTH BEHIND ON BACK ORDER. GREAT... *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WAS INOPERABLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LATER DIAGNOSED THAT THE HORN RELAY SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

PURCHASED VEHICLE IN NOV 2013. RECEIVED RECALL FOR BRAKE BOOSTER IN MAY 2014 (P14/NHTSA 14V-154). CALLED AND SCHEDULED AN APPOINTMENT. DEALERSHIP SAID THAT THEY WOULD CALL WHEN THE PART WAS RECEIVED. NO CALL TO DATE. RECEIVED SECOND RECALL NOTICE VIA MAIL ON 12/26/14. CALLED DEALERSHIP AND THEY STATED THAT THE PARTS WERE NOT COMING IN VERY QUICKLY. RECOMMENDED I FILE THIS COMPLAINT WITH THE NHTSA. ALSO STATED THAT THEY WERE DOING THE SECOND RECALL FOR SUN VISOR WIRING, RECEIVED IN AUG 2014, IN CONJUNCTION WITH THE BRAKE BOOSTER, WHEN/IF THE PARTS ARRIVE. (P36/NHTSA 14V-391). THIS REPORT IS FILED TO COMPLY WITH THE DIRECTIONS OF THE RECALL THAT STATE "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THE DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT TO THE ADMINISTRATOR".

P14 RECALL ON BRAKE BOOSTER. RECEIVED 2ND NOTICE TODAY AND HAVE BEEN TO THE DEALERSHIP 3 TIMES ALL 3 TIMES I WAS TOLD THAT THEY WILL NOT LOOK AT THE RECALLED PART AS THEY DON'T HAVE THE PARTS IN STOCK TO REPLACE. I CALLED CHRYSLER RECALL GROUP AND THEY CAN'T GUARANTEE THE PARTS TO BE AVAILABLE, ONLY TO CALL OTHER DEALERSHIPS TO SEE WHAT CAN BE DONE. ON TOP OF THIS I NOW HAVE A ALTERNATOR RECALL THAT I AM ON A "WAIT LIST" LIKE I HAVE BEEN SINCE JUNE FOR THE BRAKE BOOSTER. *TR

WE WERE TRAVELING ON THE HIGHWAY WHEN WE HEARD A POP THEN IT SOUNDED LIKE A BAG WAS STUCK TO THE ROOF OF OUR CAR AND WAS FLAPPING IN THE WIND. WE STARTED TO OPEN THE SUNROOF SHADE WHEN WE NOTICED THE SUNROOF GLASS WAS BROKEN. WE WERE NOT HIT BY ANY ROAD DEBRIS AND AFTER STOPPING TO LOOK OVER THE DAMAGE WE NOTICED THE SUNROOF GLASS WAS BLOWN OUT NOT IN. THE LEFT OVER SUNROOF GLASS ON THE DRIVER SIDE CORNER WAS STICKING UP. WE BELIEVE THE SUNROOF GLASS EXPLODED OUT. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL P60/NHTSA 14V-634 STATES DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE. RECEIVED NOTICE IN MAIL NOVEMBER 2014. STILL DO NOT HAVE PARTS TO FIX. I AM DRIVING AN UNSAFE CAR EVERYDAY AND PAYING FOR IT AND NOBODY CAN DO ANYTHING ABOUT IT UNTIL I EXPERIENCE A CRASH. I CAN GET A TICKET FOR NOT WEARING A SEAT BELT AND TALKING ON A CELL PHONE, BUT A SAFETY RECALL ON A CAR I AM DRIVING EVERYDAY, WHICH EFFECTS ME, MY PASSENGERS AND ALL CARS ON THE ROAD DOES NOT SEEM TO MATTER TO CHRYSLER. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A BURNING ODER UNDER THE HOOD THROUGH THE VENTILATION. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,322.

THERE HAVE BEEN 6 RECALLS ON MY CAR. I HAVE HAD MY NAME ON THE WAITING LIST AT MY DEALER, ONLY TO BE TOLD IT COULD BE ABOUT A YEAR. I KEEP GETTING RECALL LETTERS AS I'M WAITING FOR ONE THING AND NO PARTS AVAILABLE FOR ANOTHER. I ALWAYS HAVE CHILDREN IN MY CAR AND FEEL EXTREMELY UNSAFE TO DRIVE EVERYDAY. THE WEATHER IS GETTING DANGEROUS AND ONE OF THE RECALLS IS ON MY BRAKES. I WAS TOLD, "DON'T WORRY, IT SHOULD BE OK UNTIL THE WINTER." WELL, THE WINTER IS HERE AND I STILL HAVE ABOUT 6 MONTHS LEFT ON THE WAITING LIST. HOW IS ONE SUPPOSED TO DRIVE AND FEEL SAFE, KNOWING MY CAR CAN "STALL WITHOUT WARNING", HAVE AN "UNDER HOOD FIRE" OR HAVE MY "BRAKES FAIL" AT ANY MOMENT WHILE IN DRIVING? WHAT'S EVEN WORSE IS, THERE'S NOWHERE TO TURN BECAUSE EVERYWHERE I CALL "SORRY MAAM, THERE AREN'T ANY PARTS.." GREAT! NOW I'M LOST AND RISKING MY LIFE ON A DAY TO DAY BASIS. HELP!!! *TR

RECALL NOTICE RECEIVED IN APRIL. DESPITE NUMEROUS VISITS TO THE DEALERSHIP, THE PARTS ARE NOT AVAILABLE AND NO ESTIMATED TIME FRAME HAS BEEN PROVIDED. AT THIS POINT, IT IS WELL BEYOND A REASONABLE TIME FRAME TO HAVE THIS DEFECT CORRECTED. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL CAP WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON A DAILY BASIS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL CAP. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 37,500. UPDATED 01/12/15*LJ UPDATED 10/5/2015*JS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A SAFETY RECALL (P60) FROM CHRYSLER ON DECEMBER 4, 2014. IT STATES THAT THIS ISSUE MAY RESULT IN A VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE. AS OF THIS WRITING (1-7-15) I HAVE HEARD NOTHING FURTHER ON THIS ISSUE AND NO ONE CAN OFFER AN ETA FOR THE PARTS. WE ARE IN THE DEAD OF WINTER WITH WIND CHILLS IN THE -20 TO -30 DEGREES F. I DON'T CARE TO HAVE THE CAR SHUTDOWN DURING THIS TIME, LET ALONE A FIRE. THE RECALL STATES, "WE'RE SORRY FOR ANY INCONVENIENCE, BUT WE ARE SINCERELY CONCERNED ABOUT YOUR SAFETY." DODGE/CHRYSLER SURE ISN'T SHOWING THEIR CONCERN. PLEASE GET INVOLVED SO WE CAN GET THIS SAFETY PROBLEM TAKEN CARE OF. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WALKED OUT TO MY VEHICLE TUESDAY MORNING 11/25/14 AND NOTICED A CRACK IN THE WINDSHIELD. FROM THE EDGE OF THE PASSENGER SIDE TO 14 INCHES INWARD. THERE IS NO IMPACT HIT ALSO NO SPIDERING OUT. WINDSHIELD HAS TO BE REPLACED WITH A OUT OF POCKET COST OF $300.00. THE VEHICLE WAS NOT DAMAGED WHEN PARKED IN THE DRIVEWAY THE DAY BEFORE. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.