There are 50 owner-reported air bags & restraints complaints for the 2002 Dodge Grand Caravanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE RECORDS VERIFYING MY CLAIM.
THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .
I ROLLED INTO THE WOMAN IN FRONT OF ME AND MY AIRBAGS DEPLOYED. THERE WAS NO DAMAGE TO EITHER CAR EXCEPT FOR THE AIRBAGS. THE DRIVER AIRBAG SMACKED ME IN THE FACE AND CHEST AND THUMB. I WAS ONLY GOING ABOUT 3 MPH BECAUSE I HAD STOPPED AND THE WOMAN IN FRONT OF ME HAD STOPPED AND WE WERE BOTH GOING FORWARD TO MERGE INTO TRAFFIC AT A REALLY SLOW SPEED. I ROLLED INTO HER AND A SECOND OR TWO LATER THE AIRBAG DEPLOYED. UPDATED 12/03/15*LJ *CN
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR
ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING WHEN THE DRIVER GOT INTO THE VEHICLE, THE PASSENGER AIRBAG DEPLOYED HITTING THE PASSENGER IN THE FACE. THE PASSENGER WAS ELDERLY AND HAD A MENTAL DISABILITY AND SUFFERED GREAT EMOTIONAL TRAUMA, HOWEVER HE DID NOT SUSTAIN ANY INJURIES. THE DEALER WAS INFORMED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND THERE WAS NO ONE THEY COULD CALL AND FILE COMPLAINT. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 80000. THE CONSUMER STATED THE INDICATOR LIGHT NEVER ILLUMINATED TO INDICATE THERE WAS A PROBLEM. UPDATED 07/08/10. *JB
IN MY 2002 DODGE GRAND CARAVAN. MY AIRBAG LIGHT WOULD COME ON FOR TWO DAYS. THEN IT WOULD GO OFF FOR THREE DAYS. IF I TURN MY WHEELS TO THE LEFT IT WOULD COME ON THEN IT WOULD GO OFF. WHEN I TOOK IT TO AUTOZONE TO CHECK OUT WHY THAT LIGHT WAS ON HE STATED TO TAKE IT TO THE DEALERSHIP TO HAVE IT CHECKED. BUT IT NEVER CAME BACK ON TILL A WEEK LATER. *TR
I HAVE A 2002 DODGE GRAND CARAVAN WHERE THE AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE LIGHT IS ON. I HAVE SEEN RECENTLY WHERE THERE HAS BEEN A RECALL ON 2005-2006 DODGE GRAND CARAVANS WITH THE SAME PROBLEM. I HAVE CONTACTED DODGE (THRU THEIR WEB SITE) AND NEVER RECEIVED ACKNOWLEDGEMENT OF MY COMPLAINT. *TR
AIRBAG LIGHT HAS HAD TO BE RESET BY DEALER SEVERAL TIMES SINCE WE HAVE BOUGHT THE VEHICLE NEW IN 2002. TIRED OF PAYING $100 FOR THEM TO PROVIDE A TEMPORARY, UNEXPLAINED INEFFECTIVE REPAIR. *TR
THE VAN'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY FOR A COUPLE OF WEEKS, THEN STAYED LIGHTED FROM THEN TO DATE. BOUGHT THE VEHICLE USED, SO I DON'T KNOW IF THIS IS THE FIRST TIME IT HAS HAD THIS PROBLEM, BUT IT HAS NOT BEEN IN ANY TYPE OF COLLISION. I AM CONCERNED THAT MY AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH. *TR
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. IN JUNE OF 2007, WHENEVER THE VEHICLE WAS STARTED, THE AIR BAG LIGHT CONTINUALLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC FOR REPAIR AND WAS INFORMED THAT THE CLOCK SPRING FAILED. IN MAY OF 2008, THE AIR BAG LIGHT BEGAN TO CONTINUALLY ILLUMINATE AGAIN WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED FOR A SECOND AT 47,000 MILES. THE CLOCK SPRING IS CURRENTLY UNDER RECALL FOR OTHER MODELS AND THE CONTACT WOULD LIKE THE RECALL TO BE EXPANDED. THE ORIGINAL FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 47,000.
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
PASSENGER SIDE FRONT AIRBAG IS NONOPERATIONAL. VEHICLE RECALLED IN THE PAST DUE TO CONDENSATION BUILDUP IN THE FRONT DASH AREA LEADING TO ELECTRICAL FAILURE. I BELIEVE THIS CONDENSATION OR FAULTY SENSOR MAY BE LEADING TO FAILURE OF THE AIRBAG COMPONENT. I ALSO DROVE THIS VEHICLE FOR 2 YEARS IN HEAVY SALT WHILE IN UPSTATE NEW YORK SERVING IN THE ACTIVE DUTY ARMY. I AM CURRENTLY STATIONED IN VIRGINIA. *TR
MALFUNCTIONING CLOCKSPRING IN AIR BAG. *NM
PASSENGER SIDE AIRBAG DEPLOYED WITH OUT CRASH/IMPACT. DRIVER PULLED INTO PARKING SPACE AND TURNED OFF THE CAR. WHEN THE KEY WAS MOVED INTO THE OFF POSITION THE AIR BAG DEPLOYED. *JB
AT 42K MILES, THE AIRBAG LIGHT KEPT TURNING ON AND OFF. THE DEALERSHIP SAID "DRIVER SQUIB CIRCUIT OPEN" AND CHARGED ME TO REPLACE THE CLOCKSPRING. PROBLEM WENT AWAY FOR A WHILE. BUT NOW AT 72K MILES, THE PROBLEM IS BACK. WHY AREN'T THE 2002'S COVERED IN THE RECALL? MY SYMPTOMS ARE IDENTICAL TO THAT LISTED ON THE RECALL (WHICH ONLY COVERS UP TO 2000). *JB
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE AIR BAG LIGHT ILLUMINATED AND HAS REMAINED LIT FOR SOME TIME. THE DEALER STATED THAT THE AIR BAGS WERE NOT UNDER RECALL. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/16/08. *LJ UPDATE 09/18/08.*JB
WE HAVE A 2002 DODGE GRAND CARAVAN, AND THE AIR-BAG LIGHT GOES ON AND STAYS ON FOR AWHILE, THEN GOES OFF. I CALLED DAIMLER-CHRYSLER AND THEY GAVE ME NO SATISFACTION. IT IS NOT ON THE RECALL LIST. WE ALSO HAVE A 2000 CHRYSLER GRAND VOYAGER, AND THE LIGHT HAS NEVER GONE ON, BUT IT IS ON THE RECALL LIST. THERE ARE NUMEROUS COMPLAINTS ABOUT THE 2002. THIS HAS BEEN GOING ON FOR THE PAST TWO YEARS. *TR
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026