2010 Dodge Grand Caravan Complaint Log

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR WHEN THE VEHICLE WAS IN MOTION SPORADICALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 42,500 AND THE CURRENT MILEAGE WAS 44,290.

VEHICLE HAS AN ELDORADO AMERIVAN 14" LOWERED FLOOR CONVERSION. THE FRONT DRIVER AND PASSENGER SEATS INCLUDING LOWERED FLOOR SEAT BASES WOULD NOT STAY LOCKED TO THE FLOOR SECUREMENT SYSTEM. SLIGHT PRESSURE APPLIED TO BOTH WOULD CAUSE THEM TO BECOME UNLOCKED FROM THE VEHICLE FLOOR. FAMILY DROVE AROUND WITH THIS DEFICIENCY IN THE DRIVER SEAT FOR APPROXIMATELY ONE MONTH BEFORE NOTICING. FRONT PASSENGER SEAT HAD BEEN REMOVED TO ALLOW FOR AN OCCUPIED WHEELCHAIR POSITION. *TR

EARLIER THIS YEAR, LATE SPRING, HAD BAD VIBRATION WHEN APPLYING THE BRAKES, FOUND OUT IT WAS DUE TO WARPED BRAKE ROTOR(S). I TOOK THE VAN TO A MECHANIC AND HE STATED THAT HE HAD THE SAME ISSUE WITH HIS CHRYSLER TOWN AND COUNTRY VAN AND EXPLAINED THAT CHRYSLER WOULD DO NOTHING ABOUT IT. JUST LAST WEEK I WENT TO GET THE VAN INSPECTED AND IT WOULD NOT PASS INSPECTION BECAUSE OF THE BRAKE VIBRATION. I DID RECEIVE SOME LETTERS FROM CHRYSLER IN THE MAIL ABOUT THE FRONT BRAKE PADS AND ROTORS, AND ALSO THE FRONT WHEEL BEARINGS, SO I CALLED THE DEALERSHIP. THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING FOR THE REAR ROTORS / BRAKES, AND THIS IS WHERE THE PROBLEM WAS THAT WOULD NOT ALLOW THE VAN TO PASS INSPECTION. I PAID $265.00 TO HAVE THE BACK ROTOR(S) CUT AND THEN HAVE THE FRONT BRAKES / ROTORS REPLACED (FOR THE KNOWN ISSUE WITH THE FRONT) AND AFTER CUTTING THE REAR ROTORS THERE WAS STILL A SLIGHT VIBRATION IN THE BRAKES! TO PAY OVER $600.00 EVERY 1 1/2 YEARS FOR FRONT AND REAR ROTORS / BRAKES IS UNREAL. I BOUGHT A BRAND NEW VAN BECAUSE I DIDN'T WANT TO HAVE TO WORRY ABOUT MAJOR REPAIR $ FOR A LONG TIME. THE REASON FOR THE WARPED ROTORS IS THE BRAKING SYSTEM IS EITHER UNDERSIZED, OR THERE IS A SERIOUS DESIGN FLAW. WHEN I SEARCH THE INTERNET I FIND ALL SORTS OF HITS ON CHRYSLER VEHICLES FOR BRAKE / ROTOR ISSUES, PAST AND PRESENT. I WISH I WOULD HAVE SEEN THIS BEFORE I BOUGHT THE VAN. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TURN SIGNALS AND WINDSHIELD WIPERS WOULD SUDDENLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

WHILE TRAVELING SOUTHBOUND ON I-75 AT MILEPOST 263.3 A FAINT ALARM OF SOME KIND CAME ON. THEN THE ENGINE BEGAN MAKING A NOISE AND QUIT. WHEN I PULLED OVER TO THE SIDE OF THE HIGHWAY THE ENGINE COMPARTMENT SHOT FLAMES AND SMOKE FROM UNDER THE HOOD. I WAS ATTEMPTING TO RELEASE THE HOOD LATCH WHEN FLAMES BURST IN THROUGH THE FIREWALL UNDER THE DASH. WE THEN ABANDONED THE VEHICLE AND CALLED 911. BY THE TIME A FIRE TRUCK ARRIVED THE VAN WAS TOTALLY BURNED. I HAVE THE VEHICLE SERVICED REGULARLY AND HAD JUST REPLACED THE TIRES AND BRAKES. I HAVE NO IDEA WHAT THE CAUSE MIGHT HAVE BEEN BUT IT BEARS LOOKING INTO. *KB

VALVE STEM BROKE WHILE INFLATING TIRES. INFLATING OUR CUSTOMERS' TIRES IS PART OF OUR SERVICE AND REQUIRED BY CALIFORNIA LAW. THIS IS A REGULAR OCCURRENCE AT OUR OIL CHANGE FACILITIES. WE ARE USUALLY LEFT PAYING FOR THE EXPENSE OF REPLACING THE TPMS SENSOR, MOUNTING AND DISMOUNTING THE TIRE BY A TIRE SHOP. THE TIRE IN QUESTION IS A NEXEN CP251 BUT THIS COMPLAINT IS ABOUT THE TPMS SENSOR. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 45 MPH WHEN THE REAR BRAKES FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR BRAKE, CALIPERS, ROTORS AND THE CYLINDERS. THE LOCAL MECHANIC REPLACED THE REAR CALIPERS, ROTORS, CYLINDERS, AND THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 43,000.

REAR BRAKE PADS AND ROTORS FAILED ON VAN. CHRYSLER EXTENDED WARRANTY ON FRONT BRAKE AND ROTORS BUT NOT BACK BRAKES AND ROTORS FOR UP TO $100 DEDUCTIBLE ON 36000 MILES. WHY NOT BACK BRAKES AND ROTORS? THEY ARE MADE OF SAME MATERIALS. *KB

OUR 2010 DODGE GRAND CARAVAN MINIVAN, HAS BEEN FOR THE PAST 6 MONTHS BEEN STALLING SPORADICALLY. TODAY, IT CAME TO A HEAD. WE WERE 45 MINUTES NORTH OF OUR HOUSE AND HEADING HOME. 10 MINUTES OF DRIVING TO GET TO THE FREEWAY AND 20 MINUTES ON THE FREEWAY, IN THE CENTER LANE, 3 LANES WIDE, POURING OUTSIDE, IT IS 8:50PM, AND LIGHTENING OUT AS WELL. OUR MINIVAN JUST DIED ON THE FREEWAY, WITH A FAIR AMOUNT OF TRAFFIC. WE WERE ABLE TO PULL OVER QUICKLY AS THE MINIVAN SHOOK TO A HALT, WE WERE GOING 70 MILES PER HOUR. YESTERDAY, WHEN I TRIED STARTING IT DIED RIGHT AWAY, TWICE. THE DEALERSHIP KNOWS ABOUT THIS AS THEY SEE THE MINIVAN FOR THIS ABOUT EVERY MONTH, AND THEY ALWAYS SAY NOTHING COMES UP ON THE COMPUTER, NOTHING IS WRONG WITH IT. I HAVE COMPLAINED TO CHRYSLER ABOUT THIS. THEY SAY IT IS BECAUSE IT HAPPENS RIGHT AFTER WE HAVE FILLED UP WITH GAS. WELL, WE DIDN'T JUST FILL UP WITH GAS TODAY, AND HAVE ONLY A HALF TANK OF GAS, WHEN THIS HAPPENED. OUT OF THE COUNTLESS TIMES THIS HAS DIED ON US, IT HAS ONLY DIED 2 TIMES AFTER FILLING UP. THERE IS NO RHYME OR REASON WHEN THIS HAPPENS, CAN BE MORNING OR AFTERNOON, WE RARELY DRIVE IN THE EVENING. COLD OR HOT DAYS. CHRYSLER HAS SAID THAT THIS ISSUE IS RELATED TO THE NEW KEY, AND RECALLED IT, WELL WE HAVE HAD THAT CHANGED AT LEAST 3 TIMES ALREADY. *TR

DRIVING DOWN THE ROAD I SMELLED A BURNING SMELL COMING FROM MY VAN. I GOT OUT OF MY VAN AND DISCOVERED THAT THE SMELL WAS COMING FROM MY ROTOR . I TOOK IT TO THE DEALERSHIP AND THEY REPLACED MY CALIPERS AND ROTORS DUE TO A CALIPER STICKING ON THE VAN.I HAVE HAD NUMEROUS ISSUES WITH THE BRAKING SYSTEM.PULSATING OF BRAKES, CALIPERS STICKING, PREMATURE OF ROTORS. I HAVE HAD MY ROTORS REPLACED AT 7186 MILES, 15688 MILES AND 24,527 AND 39,435 MILES . *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BLINK ABNORMALLY BEFORE SHUTTING OFF. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE MANUFACTURER THEN ADVISED THE CONTACT THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 45,693.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR ROTORS WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 14,600.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL WHISTLING SOUND WHEN THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE REAR BRAKE PADS AND ROTORS WERE REPLACED, BUT THE FAILURE RECURRED. THE BRAKE PADS AND ROTORS WERE REPLACED SIX OTHER TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY STALLED. THE BRAKE PEDAL BECAME STIFF ON TWO OCCASIONS AND THE INSTRUMENT PANEL DID NOT ILLUMINATE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND WAS ABLE TO RESTART IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. NHTSA RECALL CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,500.

WAS DRIVEING ABOUT 40MPH WHEN ALL ELECTRICAL POWER FAILED NO TURN SIGNALS WIPERS RADIO BRAKE LIGHTS POWER WINDOWS ETC. PULLED OVER TO SIDE OF ROAD AND WHEN ITURNED OFF IGNITION ALL POWER CAME BACK ON. THIS IS THE SECOND TIME THIS HAS OCCURED. ALSO, HAVE TROUBLE WITH THE IGNITION OF THIS VEHICLE SOMETIMES TAKES 2 OR 3 TRIES TO START. VEHICLE WAS TAKEN TO DEALER FOR A RECALL OF THE IGNITION BUT SEEMS TO HAVE CREATED OTHER PROBLEMS. *TR

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING FREQUENCY OPERATED BUTTON IGNITION KEY *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL, EVEN THOUGH HE RECEIVED A RECALL LETTER IN THE MAIL. *JB

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE CONTACT WAS SHIFTING FROM REVERSE TO DRIVE, THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT ASSEMBLY SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS TRAVELING 65 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE TRANSMISSION DISENGAGED AND THE ENGINE RPMS ROSE EXCESSIVELY. THE CONTACT STATED THERE WAS A LOSS OF ACCELERATION AND BRAKING. THE CONTACT TURNED THE VEHICLE OFF AND WAS ABLE TO RESTART WITHOUT ANY ISSUES. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AND ON THE SECOND OCCURRENCE, THE TRANSMISSION CAUSED THE VEHICLE TO LUNGE FORWARD VIOLENTLY. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,000.

VALVE STEM FAILURE: WHILE REPLACING TIRES, TIRE DEALER REMOVED SCHRADER VALVE FROM INSIDE VALVE STEM AND VALVE STEM CAME APART IN HIS HAND. TOOK WHEEL TO DEALERSHIP AND HAD TPMS REPLACED AT A COST OF $100 (DEDUCTABLE ON EXTENDED WARRANTY). INSTRUCTED DEALER TO REMOVE AND REINSTALL SCHADER VALVES FROM REMAINING THREE WHEELS TO SEE IF PROBLEM WOULD REOCCUR... AND DID NOT. I FEEL THAT THE VALVE STEM WAS DEFECTIVE AND DODGE SHOULD PAY FOR REPAIR. *TT

WHEN SPEED CONTROL IS ON AT SPEEDS BETWEEN 45-65 MPH, WHEN GOING DOWNHILL, THE TRANSMISSION WILL DOWNSHIFT EXTREMELY HARD CAUSING HIGH RPMS 5500+. ATTEMPTED TO DISENGAGE MANUALLY AND BY STEPPING ON THE BRAKE BUT CONDITION CONTINUED FOR 45 SECS. PUT VEHICLE IN NEUTRAL AND COASTED REENGAGING D AT APPROX 10 MPH. OCCURRED A 2ND TIME AT 65 MPH GOING DOWNHILL 300 MILES LATER THAT SAME DAY. NO WARNING LIGHTS WERE ACTIVATED DURING BOTH EVENTS. THIS SUDDEN DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL AND LOSS OF SPEED. IN MY OPINION IS A SAFETY CONCERN. ESPECIALLY WOULD BE A CONCERN WHEN OPERATING ON ADVERSE ROAD CONDITIONS. ME CHRYSLER DEALER ADVISED NOT USE USE SPEED CONTROL. ENGINE LIGHT CAME ON NEXT DAY. ENGINE LIGHT CAME ON NEXT DAY. WILL BE GOING TO A CT DEALERSHIP ON FRIDAY FOR TROUBLESHOOTING. *TT

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING REPAIRS UNDER A VOLUNTARY RECALL ON THE FRONT WHEEL BEARINGS, SHE WAS NOTIFIED BY THE DEALER THAT THE FAILURE WAS ON THE REAR OF THE VEHICLE AND NOT IN THE FRONT. AS A RESULT, THE REAR WHEEL BEARING, BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000.

I HAVE A 2010 DODGE GRAND CARAVAN, THAT I BOUGHT NEW IN JULY 2010. I HAVE 31,000 MILES AND HAD TO CHANGE THE BRAKES AND ROTORS 4 TIMES. DEALER CLAIMS FRONT END IS TO HEAVY. THEY SUPPOSEDLY HAVE PUT A "REVISED BRAKE PADS" BUT SAME THING IS STILL HAPPENING. CAR PULSATES REPEATEDLY WHEN I COME TO A STOP, ESPECIALLY IF I AM STOPPING AT THE END OF A HILL. I BOUGHT THIS CAR BECAUSE OF MY 2 SMALL CHILDREN AND THIS IS SOMETHING THAT NEEDS TO BE FIXED. *TR

I HAVE 2010 DODGE GRAND CARAVAN, THE BRAKES ARE SHOT AT 18,000 MILES. I HAVE NEVER OWED A NEW VEHICLE WHERE THE BRAKES FAILED LIKE THIS. BRAKES SHOULD LAST WAY LONGER THAN THIS. OF COURSE THEY SAY THE WARRANTY IS ONLY TO 12,000 MILES FOR BRAKES, I HAVE NO CHOICE BUT TO PAY, I HAVE TO HAVE BRAKES! WHEN WE GO PICK IT UP I KNOW MY HUSBAND IS GOING TO CUSS THEM OUT, I SHOULD NOT HAVE TO PAY 300.00 FOR BRAKES ON A CAR JUST OVER 1 YEAR OLD. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CONTACT WAS NOT INJURED DURING THE FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND ADVISED THAT THE FIRE ORIGINATED UNDER THE HOOD ON THE DRIVER SIDE BUT DID NOT ADVISE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DEALER PERFORMED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION) BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS UNABLE TO TURN THE ENGINE OFF AND RELEASE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,645 AND THE CURRENT MILEAGE WAS 20,740.

BRAKES WENT OUT ONE MONTH AFTER PURCHASE FROM THE DEALERSHIP. REPLACEMENT COST $936 FOR WHICH WE RECEIVED NO HELP FROM THE DEALER EVEN THOUGH WE PAID FOR EXTENSIVE INSURANCE ON THE VEHICLE. HAD TO REPLACE THE ENTIRE BRAKE SYSTEM AND JUST ONE AND A HALF YEARS LATER WE ARE FORCED TO DO THE SAME THING AGAIN. IF THE BRAKES CANNOT SUPPORT THE WEIGHT OF THE VEHICLE THE VEHICLE SHOULD BE RECALLED BEFORE FATALITIES ARE CAUSED BY A FAULTY BRAKE SYSTEM. WE DID RECEIVE A LETTER STATING WE WOULD BE REIMBURSED FOR OUR PAYMENT OF THE BRAKE SYSTEM BUT SINCE WE HAD MOVED AND I COULD NOT LOCATE THE RECEIPT WE WERE NOT REIMBURSED. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE IGNITION UNEXPECTEDLY SWITCHED INTO THE ACCESSORY POSITION AND THE VEHICLE STALLED. AFTER A FEW MOMENTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY WOULD NOT PERFORM THE REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS TRADED IN SINCE THE RECALL REMEDY WAS NOT PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION SWITCH). AFTER HAVING THE VEHICLE REPAIRED, THE ELECTRICAL SYSTEM FAILED. THE POWER WINDOWS, AIR CONDITIONER, TURN SIGNALS, AND RADIO STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT SOME OF THE PARTS FOR THE VEHICLE WERE NOT FUNCTIONING PROPERLY. THE DEALER AND THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 22,346.

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS OPENED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

BRAKES WERE CHECKED BY DEALER AND SAID TO BE FINE. AFTER A FEW MILES AT ROAD SPEED, I STOPPED AND SMELLED HOT BRAKES. REAR DRIVER'S WAS SMOKING. LUBE ON GUIDES WAS BOILING AND ROTORS WERE BLUE. DEALER CLAIMS THERE IS NO PROBLEM. CLAIMS IT IS OUR ROUGH WINTERS HERE IN CENTRAL NY. BUT THEY HAD JUST CHECKED THEM AND NO SALT OR WINTER IN JULY. I HAVE RUINED 4 SETS OF REAR BRAKES AND ROTORS SINCE THEN. JUST REPLACED THE FRONT FOR THE FIRST TIME AT 70,000 MILES. THERE IS SOMETHING WRONG WITH THE SYSTEM THAT IS APPLYING THE REAR BRAKES WHEN NOT NEEDED. SOMETIMES I FIND THE RIGHT SIDE SMOKING AND SOMETIMES THE LEFT. WE HAVE DONE EVERYTHING ACCORDING TO SPEC. FILED THE GUIDES, LUBED THE GUIDES TO BE SURE EVERYTHING IS FREE. NOTHING HELPS. IT IS DANGEROUS BECAUSE ALL I HAVE IS THE FRONT BRAKES TO STOP IN AN EMERGENCY. YOUR DEALER CLAIMS THIS IS NORMAL TO ONLY GET 14000 MILES ON A SET OF REAR BRAKES. THEY DID REPLACE ONE CALIPER BUT IT MADE NO DIFFERENCE. THANKS *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER A FEW MINUTES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,000.

TOOK MY VAN INTO COLORADO CHRYSLER JEEP ON JULY 19, 2011 FOR RECALL #L25, THEY HAVE NOT DONE THE WORK AS OF 10-31-2011. THEY ARE TELLING ME THAT THE PART IS ON BACK ORDER, IT HAS BEEN OVER 3 MONTHS?????? WHAT'S WRONG WITH THIS? *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WOULD NOT IMMEDIATELY RESTART AFTER SOME OF THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY ATTEMPTED TO DUPLICATE THE FAILURE THREE TIMES. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION); HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS AWAITING A FOURTH DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 41,500 AND THE CURRENT MILEAGE WAS 42,000.

VEHICLE EXHIBITS WANDERING AND EXCESSIVE VIBRATION WHILE BRAKING AND HAS DONE SO SINCE NEW. *TR

THE VEHICLE BEGAN TO SHAKE WITH ONLY 17-18000 MILES ON IT. WE REPLACED BRAKES AND ROTORS BECAUSE DODGE TOLD US THAT THE ROTORS WERE WARPED AND BRAKE PADS LOW. NOW AND 21000 I NEED TO REPLACE THEM AGAIN. THE BRAKES ARE NOT SUFFICIENT FOR THE WEIGHT OF THE VEHICLE AND THEREFORE CHRYSLER SHOULD BE HELD RESPONSIBLE FOR DESIGNING AN INADEQUATE BRAKE SYSTEM. CONSUMERS ARE NOT ENGINEERS AND WE BUY VEHICLES TRUSTING THE MANUFACTURERS HAVE DESIGNED A CAR CORRECTLY AND WITH BASIC NECESSITY (SUCH AS A BRAKING SYSTEM) TO HAVE TO REPLACE A VANS BRAKE EVERY 3-5000 MILES IS RIDICULOUS. CHRYSLER SHOULD RECALL THIS BRAKE SYSTEM AND INSTALL NEW BRAKES ON EVERY MINI-VAN THEY PRODUCED. *TR

I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.

VEHICLE SHUT OFF WHILE I WAS DRIVING IT AND NOT IT WONT START EXCEPT EVER 500 KEY TURNS. *TR

ON 7/2/11 I WAS HEADING SOUTH ON THE BERLIN TURNPIKE IN NEWINGTON, CT. TURNED AROUND AT THE LIGHT TO HEAD NORTH ON THE BERLIN TURNPIKE AND AS I WAS MAKING THE TURN, THE ETC & ESC LIGHTS CAME ON. THE CAR WOULD NOT MOVE MORE THAN 5 MPH. WITH ONCOMING TRAFFIC HEADING TOWARD ME AND NARROWLY BEING HIT BY ONCOMING CARS, I PUT ON MY FLASHERS AND PROCEEDED INTO THE NEAREST PARKING LOT. I TURNED THE MOTOR OFF AND BACK ON AGAIN AND THE CAR SEEMED NORMAL. I PROCEEDED HOME IMMEDIATELY WHERE I CALLED DODGE DEALER.BROUGHT THE CAR IN FOR SERVICE ON 7/2/11 AND THEY GAVE ME A LOANER. SAID THEY COULDN'T LOOK AT IT UNTIL 7/5/11. SERVICE MANAGER TOLD ME TODAY THAT THEY COULDN'T REPRODUCE THE SITUATION AND I COULD LEAVE THE CAR FOR FURTHER INSPECTION OR PICK IT UP. SINCE THIS COULD HAVE BEEN RESULTED IN A DEADLY ACCIDENT, I OPTED TO LEAVE THE CAR AND FOLLOW UP WITH LETTERS TO DODGE'S PRESIDENT AND NHTSA. *KB

I PURCHASED THE VEHICLE IN AUG 2010. TODAY'S DATE IS NOV 15, 2011. CURRENT MILEAGE IS 40,000 MILES. I USE THE CAR FOR COMMUTING TO WORK ON THE HIGHWAY. THE FRONT BRAKES AND FRONT ROTORS NEED TO BE REPLACED. THE STEERING WHEEL HAS BEEN SHAKING VIOLENTLY. I RECEIVED A LETTER FROM CHRYSLER GROUP LLC DATED OCT 24, 2011 STATING "THE WARRANTY PERIOD FOR MY FRONT BRAKE PADS AND FRONT ROTORS HAS BEEN EXTENDED BECAUSE SOME OF THE MINIVANS MAY NEED THE PADS AND ROTORS REPLACED EARLIER THAN EXPECTED." IT HAS BEEN EXTENDED TO 3 YEARS/36,000 MILES. UNFORTUNATELY, MY DEALERSHIP WILL NOT HONOR THE WARRANTY WITH ME BECAUSE OF THE CURRENT MILEAGE AT 40,000. MY ISSUE IS THE FACT THAT THE CAR IS ONLY 1YR 4 MONTHS OLD AND ALREADY NEEDS NEW PADS AND FRONT ROTORS. I UNDERSTAND FROM VARIOUS DEALERSHIPS THAT THE FRONT ROTORS ARE NOT BUILT TO HANDLE THE WEIGHT OF THE VEHICLE. I CAN SUPPLY THE TWO DEALERSHIPS THAT GAVE ME THIS INFORMATION. I BELIEVE THAT BY WRITING THE LETTER THEY ARE ADMITTING A DEFECT IN THE MANUFACTURING OF THE 2009-2011 DODGE GRAND CARAVAN AND IT SHOULD BE RECALLED. BREAKS ARE NOT A PART OF THE VAN THAT CAN WAIT TO BE REPAIRED. EVENTUALLY, SOMEONE WILL GET HURT. I HAVE CONTACTED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AND THEY STOOD BY THE LETTER. I AM HAVING THE VAN REPAIRED BY AN AUTO MECHANIC AND WILL SAVE THE DAMAGE PARTS FOR PROOF AND RESOURCES TO MY CLAIM. *TR

I HAVE A 2010 DODGE CARAVAN THE FIRST ISSUE WAS THE TRANSMISSIONS TOOK IT TO A DEALER WHO CHECKED IT AND SAID THE PROBLEM WAS IN THE COMPUTER DID AN UPGRADE CORRECTED SOME OF THE PROBLEM STILL HAVING PROBLEMS WITH IT SHIFTING THE SECOND ISSUE WAS THE IGNITION SWITCH WHICH I TOOK IT IN DUE TO A RECALL I RECEIVED BOUGHT THE VEHICLE USED SO THE RECALL HAD NO BEEN DONE AFTER RECALL WAS COMPLETED NOW HAVING TROUBLE WITH HEAD LIGHTS NEVER HAD A PROBLEM UNTIL SWITCH WAS CHANGED WHEN WE GOT IT BACK NOTICED THAT WHEN KEY WAS IN HEAD LIGHTS CAME ON THIS VEHICLE DOES NOT HAVE DRIVING ON AUTO HEAD LIGHTS ACCORDING TO PAPERWORK I HAVE SHORTLY THERE AFTER WHEN TURNING ON THE HEADLIGHTS THEY FLASH A COUPLE TIMES AND GO OFF UNABLE TO GET THEM TO COME BACK ON NOW THE LIGHTS COME ON WHEN EVER AND GO BACK OFF WILL NOT DO ANYTHING UNLESS A KEN IS IN THE IGNITION AND THEN JUST FLASH ONCE AND GO BACK OFF TOOK IT TO THE DEALER WHO IN THEIR WORDS AFTER CHECKING THOUGHT THE TIP WAS BAD AND WANTED $900.00 WITH NO GUARANTEE THAT WOULD FIX IT I SEE A LOT OF COMPLAINTS FROM OWNERS WHILE DOING RESEARCH TO TRY AND FIX MY PROBLEM ABOUT OTHER VEHICLES WITH SAME FROM 1999 TO PRESENT IT APPEARS TO ME DODGE HAS A PROBLEM THEY ARE NOT FIXING MAYBE THEY NEED MORE BAIL OUT MONEY. *TR

I COMPLAINED OF PULSATING BRAKES AND GRINDING ON MY BRAKES. TOOK VEHICLE TO DEALERSHIP REPEATED TIMES. WAS TOLD IT WAS BRAKE DUST. ENDED UP BEING WARPED ROTORS. HAVE HAD BOTH THE FRONT AND REAR ROTORS REPLACED MULTIPLE TIMES. WITHIN 13 MONTHS. ROTORS NEED TO BE REPLACED AGAIN. DODGE HAS ADMITTED POOR DESIGN. ENDING UP REPLACING ROTORS EVERY 6 MONTHS. HAD A 2008 DODGE CARAVAN WITH SAME PROBLEM. *TR *JS

WHEN DRIVING VEHICLE, VEHICLE STALLED OUT AND STEERING WHEEL BECAME DIFFICULT TO STEER. WHEN VEHICLE PUT IN PARK, WE WERE ABLE TO RE-START. THIS IS THE 2ND TIME THIS HAS HAPPENED. TWO DAY PREVIOUS CAR STALLED OUT WHILE DRIVING ON A FLAT SURFACE AT ABOUT 35 MPH. STEERING WHEEL LOCKED UP AND HAD TO STOP IN CENTER TURN LAND COMPLETELY, PUT IN PARK, AND RE-START VEHICLE. *TR

EARLY WEAR ON BRAKES AND ROTORS. I EXPERIENCED POOR BRAKING, PROPULSION, SCREECHING. TOOK SIX MONTHS FOR THE DODGE DEALERSHIP TO ACKNOWLEDGE THERE WAS A BRAKE PROBLEM. VEHICLE HAD BAD ROTORS WHICH CAUSED BAD BRAKE PADS. *TR

TL* THE CONTACT OWN A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PARKING BRAKE ENGAGED AND THE BRAKES BEGAN TO SMOKE. THE BRAKES ALSO EMITTED A BURNING ODOR. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. AFTER ALLOWING THE BRAKES TO COOL DOWN, THE CONTACT WAS ABLE TO CONTINUE DRIVING AND THE PARKING BRAKE DISENGAGED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/27/11*BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT, BUT IT HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED. THE PROBLEM WOULD OCCUR WHILE DRIVING AT CITY SPEEDS AND STOPPING THE VEHICLE AND ENGAGING THE PARKING BRAKE DID NOT ALWAYS WORK. THE FIRST TIME THE VEHICLE WA TAKEN TO THE DEALER, THE REAR BRAKES WERE REPLACED AS THEY HAD BURNED UP WHEN THE BRAKES ENGAGED WHILE DRIVING. UPDATED 11/02/11

THIS CAR IS A 2010 DODGE CARAVAN. I HAVE HAD 2 VALVE STEMS FAIL EXPLOSIVELY. IT OCCURS AROUND WHERE THE VALVE CORE IS SCREWED DOWN. IT APPEARS THE THREADED VALVE STEM JUST CRACKS OFF ABOUT THE LEVEL OF THE BOTTOM OF THE VALVE STEM . BOTH TIMES I WAS SITTING STILL WHEN IT HAPPENED. LUCKY! I DON'T KNOW HOW WIDE SPREAD THIS PROBLEM IS BUT IF HTTP://USNEWS.RANKINGSANDREVIEWS.COM/CARS-TRUCKS/DAILY-NEWS/080905-TIRE-VALVE-STEM-RECALL-COULD-AFFECT-30-MILLION-CARS/ IS AN EXAMPLE, THE PROBLEM IS WIDESPREAD AND GETTING WORSE. I THINK THAT IS BEYOND TIME FOR YOUR AGENCY TO GET VERY INVOLVED. THE COMPANY I PURCHASED THIS AUTO FROM DOESN'T APPEAR TO BE VERY EAGER TO REPLACE THESE DEFECTIVE PARTS. YOUR TIMELY RESPONSE IS REQUIRED. *TR

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE BRAKE CHANGE. LESS THAN A MONTH LATER WHILE DRIVING 20 MPH, THE BRAKES NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT HE NEEDED TO REPLACE THE BRAKES AND THE ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED LESS THAN A MONTH LATER. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 08/01/12*LJ THE CONSUMER STATED HE PROBLEMS WITH THE BRKAES PULLIN AND SHAKING AS WELL AS THE STEERING WHEEL VIBRATING, AS WELL AS THE ENTIRE VEHICLE. THE ROTORS WARPED AND THE PADS WERE CRACKED. UPDATED 08/02/12

MY WIFE BEGAN HEARING A NOISE SEVERAL MONTHS AGO. IT TURNED OUT TO BE THE REAR BRAKES MAKING THE SOUND. SHE HEARD IT ALMOST EVERY TIME SHE DROVE THE VEHICLE. FINALLY I HEARD A GROANING SOUND MYSELF. THE REAR WHEELS WERE VERY HOT COMPARED TO THE FRONT. I TOOK THE VEHICLE TO THE DEALER WE BOUGHT IT FROM. HE TOLD ME HE HAS SEEN MANY OF THESE VEHICLES COME IN WITH THE SAME ISSUE. THE VEHICLE ONLY HAS 19000 MILES ON IT SO I THOUGHT IT WAS A WARRANTY ISSUE. HE TOLD ME THE BRAKE SYSTEM IS ONLY WARRANTED FOR 12000 MILES. HE TOLD ME IT WILL COST ME ABOUT $365.00 TO CHANGE ALL THE PARTS. I FILED A COMPLAINT WITH CHRYSLER/ DODGE AND THEY ARE ONLY GIVING ME $150.00. OBVIOUSLY THEY KNOW THERE IS A PROBLEM WITH THE VEHICLES OR WHY WOULD THEY BE GIVING ME ANY CREDIT AT ALL IF THE VEHICLE IS OUT OF WARRANTY? THEY TOLD ME THE CALIPERS LOCKED UP AND THAT WAS THE PROBLEM. I WORK WITH 2 OTHER PEOPLE THAT HAVE THE SAME VEHICLE AND HAVE THE SAME PROBLEM. ONE DEALERSHIP CHANGED THE ROTORS, PADS, AND CALIPERS FOR HIM 3 TIMES AT NO CHARGE!! IT HAPPENS ON HIS VEHICLE ABOUT EVERY 10000 MILES. THE OTHER OWNER HAS THE SAME DEALER I HAVE AND WAS GIVEN THE SAME LINE I WAS. HE WILL HAVE TO PAY FOR IT. I CAN'T IMAGINE WHAT THE CONSEQUENCES WOULD BE IF MY WIFE IS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR AND THE REAR BRAKES LOCK UP!! YOU BETTER BELIEVE THERE WILL BE A MEGA-LAWSUIT!! HOW MANY OTHER PEOPLE ARE AWARE OF THIS ISSUE? THIS NEEDS TO BE BROUGHT UP ON THE NATIONAL NEWS AND PEOPLE NEED TO BE AWARE OF IT BEFORE SOMEONE IS KILLED OR INJURED FROM THE BRAKES LOCKING UP. THANK YOU FOR THIS OPPORTUNITY TO COMPLAIN AND I HOPE SOMETHING COMES OF IT! *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE BRAKING AT VARIOUS SPEEDS, THE STEERING WHEEL AND THE ENTIRE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE IT WAS IN THE ON POSITION. IN ADDITION, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE VEHICLE AFTER TURNING THE VEHICLE OFF. ALSO, THE KEY FRACTURED WHILE IN THE IGNITION AND THE REAR DRIVER SIDE SLIDING DOOR WAS ACTIVATED BUT FAILED TO FUNCTION. THE CONTACT STATED THAT THE DOOR WAS VERY DIFFICULT TO OPEN AND CLOSE MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRACTURED KEY NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 02/12/16*LJ EVEN AFTER 2 RECALLS; 3 DEALERSHIP FIXES ONGOING PROBLEM, KEYS HAVE BROKEN IN INGNITION 4/23/18*JB *CN

MY HUSBAND, 2 YEAR OLD SON, AND I WERE 2 HOURS AWAY FROM HOME ON A CAMPING TRIP. WE WERE DRIVING HOME ON THE HIGHWAY AND OUR 2010 DODGE GRAND CARAVAN SHUT OFF. THANK GOD NO ONE WAS CLOSE BEHIND US AND WE WERE ABLE TO PUT THE CAR IN NEUTRAL AND RESTART IT. WHEN I CAME HOME, I SEE THEY HAVE KNOW ABOUT THIS SINCE AT LEAST MARCH, AND WE HAVE RECEIVED NO RECALL INFORMATION. WE ARE NOW AFRAID TO DRIVE THE ONLY CAR WE HAVE, AS WE ARE AFRAID NEXT TIME, WE WILL GET REAR ENDED BECAUSE OF THIS. *TR