2011 Dodge Grand Caravan Complaint Log

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL PUMP FAILED TO SHUT OFF AFTER REMOVING THE KEY FROM THE IGNITION. AS A RESULT, THE BATTERY WAS DRAINED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

BASES ON WHAT I FOUND WITH MY LOCAL MECHANIC AND ONLINE MY VAN A FAULTY TIPM. DODGE CURRENTLY HAS A RECALL OUT FOR OTHER VEHICLE WITH A BAD TIPM BUT CLAIMS MY VAN IN NOT AFFECTED BY IT. MY VAN HAS HARD STARTS OR IT WILL START THE STALL. IT TAKES ABOUT 8-10 TIMES BEFORE IT WILL START AND STAY RUNNING. ALSO MY FUEL PUMP WILL STAY RUNNING EVEN AFTER I TAKE THE KEY OUT. IF I DO NOT REMOVE THE FUEL PUMP FUSE THE PUMP WILL UNTIL THE BATTERY DIES. *TR

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/24/14*LJ

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR AND THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

REAR QUARTER VENT WINDOW, SWITCH WAS RECALLED I TOOK IT TO MY DODGE DEALER THEY DISCONNECTED THE SWITCH AND SAID THEY WOULD REPLACE IT . I HAVE CALLED FOUR TIMES NOW AND EVERY TIME I TOLD THEY HAVE NO PARTS TO REPLACE IT . I ASKED HOW LONG IT WOULD BE THEY DON'T KNOW COULD BE 6 MORE MONTHS. *TR

LETTER FROM SENATOR ON BEHALF OF CONSTITUENT RE 2011 GRAND DODGE GRAND CARAVAN. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED, WHEN SHE APPLIED THE BRAKE, AT 15 MPH. SHE CRASHED INTO HER NEIGHBOR'S GARAGE. *JB

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CENTER FOR AUTO SAFETY(CAS) PETITIONS THE NHTSA TO INITIATE A SAFETY DEFECT INVESTIGATION INTO FAILURES ASSOCIATED WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM) INSTALLED IN 2007 CHRYSLER SUV'S, TRUCKS AND VANS. *SMD...UPDATED 10-14-15 *BF *JS

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT THE DRIVER SIDE DOOR INTERIOR PANEL CAUGHT FIRE. THE DEALER REPLACED THE DOOR AND PANEL WIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE INITIAL FAILURE. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE ELECTRICAL FAILURES WITH THE REAR DOOR MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

MY VAN WILL TRY TO START BUT IT JUST KEEPS TRYING TO TURN OVER. I HAVE TO MANUALLY TURN THE KEY BACK OFF AND WAIT, IT USUALLY TAKES ABOUT 3 TIMES FOR IT TO ACTUALLY START. IT MAKES THE CLICKING NOISE LIKE ITS A STARTER OR BATTERY BUT BOTH HAVE BEEN CHECKED AND ARE FINE. *TR

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 93,400. UPDATED 03/17/15*LJ UPDATED 6/18/2015 *JS

2011 DODGE GRAND CARAVAN 3.6L - PROBLEMS BEGIN AROUND SEPTEMBER WITH ISSUES CRANKING THE VEHICLE. THE ENGINE WOULD TURN OVER BUT IT WAS HAVING TROUBLE PICKING UP THE FUEL. AFTER SEVERAL ATTEMPTS THE VAN WOULD START AND RUN FINE IN THE BEGINNING. THE ISSUE PROGRESSIVELY GOT WORSE AND MORE COMPLEX. ON SEVERAL OCCASION WHILE DRIVING, THE VEHICLE LOST FUEL PRESSURE AND STALLED MOMENTARILY , THEN PICKED UP FUEL AGAIN. IN NOVEMBER THE FUEL PUMP BEGIN NOT SHUTTING OFF AFTER THE IGNITION HAD BEEN SWITCHED OFF AND OTHER TIMES IT WOULD NOT PUMP AT ALL. AROUND THE FIRST OF JANUARY THE VEHICLE STRANDED US ON VACATION FOR 7 HOURS ONLY TO CRANK ONCE WE JUMPED THE VAN WITH ANOTHER VEHICLE. AFTER THAT THE ONLY WAY I COULD START THE VEHICLE IN THE MORNING IS BY JUMPING IT WITH ANOTHER VEHICLE. THIS WEEK, THINKING THAT THERE WAS A SHORT IN THE FUEL PUMP I REPLACED IT ($300.00 PARTS ONLY) AND THE PROBLEM CONTINUED. THE FUEL PUMP FUSE (M25) WAS NOT BLOWN BUT THERE WAS NO POWER ON IT. I BYPASSED THE FUEL PUMP FUSE WITH THE REAR POWER ACCESSORY FUSE (M7) AND THE PUMP CAME ON WITH THE IGNITION SWITCH. WHILE THE FUSE IS BYPASSED THE VEHICLE STARTS AND RUNS FINE. AFTER RESEARCHING THE PROBLEM ONLINE IT APPEARS THAT I MAY HAVE A COMMON PROBLEM WITH THE TIPM. HOPING FOR A RECALL TO HELP WITH THIS COSTLY ISSUE. *TR

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED WHILE HAVING THE VEHICLE SERVICED, THE DEALER REMOVED THE REAR VENT SWITCH IN JULY 2014 FOR SAFETY REASONS. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 08/25/15*JB

THE CHARGE LIGHT CAME ON. SHUT THE ENGINE OFF. RESTARTED ENGINE AND THE CHARGER LIGHT, TRACTION CONTROL LIGHTS CAME ON. TRIED DRIVING AND THE ENGINE WOULD NOT SHIFT OUT OF 1ST GEAR. TOOK THE VAN TO THE DODGE DEALER AND THEY TOLD ME THE ALTERNATOR NEEDED TO BE REPLACED. *TR

ABOUT A YEAR AGO THE VEHICLE STARTED SPORADICALLY NOT COMING ON. BATTERY WAS REPLACED, THAT WAS NOT THE ISSUE, ALTERNATOR WAS TESTED, THAT WAS NOT THE ISSUE?ABOUT 3-4 MONTHS AGO THE PROBLEM GOT MUCH WORSE AND WOULD SOMETIMES TAKE 2-5 ATTEMPTS BEFORE THE CAR WOULD START. SOMETIMES IT WOULD START THEN IMMEDIATELY STALL. LAST WEEK IT JUST STOPPED RUNNING; WOULD NOT TURN ON AT ALL. TURNS OUT IT IS THE TIPM THAT HAS GONE BAD NOT ALLOWING THE FUEL RELAY TO WORK PROPERLY. THE PART IS AROUND $1200 TO REPLACE, IF YOU CAN EVEN FIND ONE. CHRYSLER/DODGE HAS RECALLED THIS IN VARIOUS OTHER VEHICLES BUT STILL REFUSES TO RECALL IT IN THE 2011-2012 DODGE GRAND CARAVAN. WE HAVE FRIENDS WHO ALSO HAVE A 2011 GRAND CARAVAN AND WERE HAVING THE SAME PROBLEMS BEFORE US. THEIR DEALER REPLACE ALL SORTS OF OTHER PARTS ON THE CAR BEFORE THEY TOOK IT TO A SHOP THAT TOLD THEM IT WAS THE TIPM; THE DODGE DEALERSHIP SAID THEY DOUBTED THAT WAS THE ISSUE BUT IF IT WAS THEY WOULD REPLACE IT FOR THEM AT NO COST. GUESS WHAT? IT TURNS OUT THAT WAS THE ISSUE AND NOW IT HAS BEEN REPLACED AND THEY HAVE NOT HAD AN ISSUE SINCE. I HAVE SINCE, AFTER MUCH RESEARCH ON THE INTERNET, MADE A BYPASS FOR THE VEHICLE; WHICH WILL WORK TEMPORARILY BUT IT WILL NOT BE A PERMANENT FIX. I WANT THEM TO FIX MY VEHICLE! *JS

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS DIAGNOSED AS BEING DEFECTIVE. I WAS WITHOUT A VEHICLE FOR 3 MONTHS DUE TO A NATIONWIDE SHORTAGE. *TR

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/2016*LJ UPDATED 05/04/16. *JB

IN AUGUST 2014 OUR DODGE GRAND CARAVAN (2011) BEGAN HAVING PROBLEMS STARTING UP IMMEDIATELY. THIS CONTINUED AND PROGRESSIVELY GOT WORSE AS TIME WENT ON. WE WERE FORCED TO TRY AND COAX THE VAN TO START BY TURNING THE IGNITION BACK AND FORTH FROM ACCY (ACCESSORY) TO START REPEATEDLY, AT TIMES FOR UP TO 30-45 MINUTES BEFORE IT WOULD START. WE EXPERIENCED THE VAN'S ENGINE SHUTTING OFF FOR NO REASON AT STOPLIGHTS AND IN THE MIDDLE OF DRIVING. AT ONE POINT, THE FUEL PUMP WOULD NOT TURN OFF EVEN THOUGH THE VAN WAS OFF AND THE KEY REMOVED FROM THE IGNITION. WE WERE FORCED TO DISCONNECT THE BATTERY EVERY TIME WE GOT OUT OF THE VEHICLE SO AS NOT TO CAUSE POSSIBLE OVERHEATING OF THE FUEL PUMP. ONCE THE FUEL PUMP STOPPED RUNNING WE WERE UNABLE TO START THE VAN AT ALL, LEAVING MY STRANDED IN MY VEHICLE UNTIL I COULD BE PICKED UP. BECAUSE THIS IS OUR ONLY VEHICLE WE WERE FORCED TO GET THE TIPM REPLACED WHICH COST $1114.68. *TR

TROUBLE STARTING VEHICLE, DRAINING BATTERY, FUEL PUMP CONTINUOUSLY RUNNING AFTER VEHICLE IS SHUT OFF AND KEY IS REMOVED FROM IGNITION. I HAVE LOOKED UP COMPLAINTS ONLINE AND HUNDREDS OF OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM FOR FAULTY TIPM.

AFTER ARRIVING HOME FROM A 5 MILE TRIP, AFTER ABOUT 15 MINUTES OF DRIVING, PULLED IN DRIVEWAY, TURNED OFF VEHICLE, SAW SMOKE COMING FROM BUTTON ON AC UNIT WHICH CONTROLS THE SPEED OF AIRFLOW FOR THE AC. THE SMOKE INCREASED, SMELLED OF CHEMICALS AND WAS CLEARLY AN ELECTRICAL FIRE BURNING THROUGH AC KNOB. FIRE DEPARTMENT WAS CALLED. DASH REMOVED. FIRE WAS RECREATED BY FIREMAN TWICE. AC FUSES WERE DISCONNECTED FROM BATTERY BY FIREMAN. VAN WAS TOWED BY AAA TO DODGE DEALERSHIP FOR FURTHER INSPECTION/REPAIR. RENTAL CAR WAS PROVIDED BY DODGE AND COVERED FOR 5 DAYS. TODAY IS THE 5TH DAY AND DODGE IS STILL WORKING ON CAR. *TR

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TOTAL INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,800. UPDATED 10/22/14*CN THE CONSUMER STATED AT HIGH SPEED OR BUSY EXIT/ENTRANCE RAMP THE ENGINE, POWER STEERING, ETC. STALLED. THE DRIVER MANAGED TO PULL THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. UPDATED 04/6/2015 *JS

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT HAD TO MAKE REPEATED ATTEMPTS TO START THE VEHICLE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FAILURE COULD POSSIBLY BE CONTRIBUTED TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BONIFACE HEIRS DODGE IN MERRITT ISLAND, FLORIDA DISABLE THE REAR QUARTER WINDOW SWITCH DUE TO A FIRE HAZARD - THE SWITCH CATCHING FIRE - WELL IT HAS BEEN 7 MONTHS AND THEY KEEP SAYING DODGE HAS NOT SENT THEM A SWITCH - ONE REASON I BOUGHT THE VAN WAS THE REAR QUARTER VENT WINDOWS - MY HUBBY SMOKES AND IT IS GOOD VENTILATION ALONG WITH HIS PASSENGER WINDOW OPEN - WELL NOW THE SMOKE STAYS IN THE VAN - AND WHEN I CALL OR GO IN AND ASK ABOUT THE SWITCH - I GET THE RUN AROUND AND I CAN'T AFFORD TO BUY ANOTHER VAN - AND IF I DO THEN IT WILL HAVE THE SAME PROBLEM - ALL I REALLY WANT IS A GOOD SWITCH AND IT FIXED SO THAT MY VAN WILL WORK LIKE IT DID WHEN I BOUGHT IT. CAN YOU HELP ME WITH THAT - I REALIZE I AM ONLY 1 PERSON AND A WOMEN AT THAT - BUT WE BUY CARS AND ALL TYPES OF THINGS. *TR

IN MY 2011 DODGE GRAND CARAVAN, WHILE TURNING THE KEY TO THE ON POSITION TO START THE CAR THE KEY GETS STUCK IN THE STARTING/ON POSITION MAKING THE CAR NOT TURN OVER BUT MAKE NOISE AS IF IM TRYING TO START THE CAR, WHILE ITS ALREADY STARTED & IT'S NOT. I PHYSICALLY HAVE TO TURN THE KEY BACK TO THE OFF POSITION BECAUSE IT WON'T SNAP BACK BY ITSELF. & KEEP TRYING AGAIN UNTIL IT WILL FINALLY START. ALSO WHILE DRIVING THE CAR, IT WILL SHUT OFF WITH NO WARNING CAUSING LOSS OF POWER STEERING, LEAVING ME TO FORCE THE CAR TO A SAFE ZONE TO PUT THE CAR IN PARK AND TRY TO TURN THE CAR ON. WHILE GOOGLING THIS PROBLEM I SEE THERE'S A PROBLEM WITH THE WIND MODULAR/DETENT RING/IGNITON SWITCH BEING RECALLED IN 2008-2010 MODELS. I TOOK IT TO DODGE DEALERSHIP SERVICE DEPARTMENT EXPLAINED THE PROBLEM AND THEY RAN A DIAGNOSIS, AND THEY CLEANED OUT THE IGNITION SWITCH AND UPDATED THE SYSTEM,AND TOLD ME TO REMOVE MY CAR KEY FROM MY KEY CHAIN AND THEN TOLD ME NOTHING WAS WRONG WITH THE CAR. EVERYDAY SINCE THEN THE PROBLEM SEEMS TO BE GETTING WORST. AND NATURALLY I'M OUTSIDE OF MY 36,000 LIMITED WARRANTY BY 2 MONTHS BY DATE AND 10 MILES OVER. (P.S) THIS SEEMS TO BE THE SAME PROBLEM THAT I SEEN IN THE NEWS THAT GM ORIGINALLY KNEW ABOUT THIS PROBLEM SINCE 2001 AND MY CAR IS A 2011 AND HERE IT IS 2014 WITH OVER 31 CRASHES AND 13 DEATHS OVER FAULTY IGNITION SWITCHES AND GM STILL CONTINUES TO PUT NOT ONLY MY FAMILY LIVES AT RISK BUT MANY OTHERS. *JS

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON HIGHWAY AT 70 MPH. CHARGING LIGHT CAME ON. TESTED AT PARTS STORE AND PROBLEM IDENTIFIED AS ALTERNATOR. ONLY AFTERMARKET AVAILABLE WAS A MOPAR AND COST $400. FELL THIS IS A DESIGN FLAW AS THE CAR IS ONLY 3 YEARS OLD WITH 60K MILES. *JS

ON JULY 8, 2014 WE HAD THE VAN OIL CHANGED WITH DEALERSHIP. WAS TOLD AFTER THE SERVICE THAT THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH DUE TO SAFETY RECALL. THE PARTS ARE FINALLY COMING IN VERY SLOWLY AND WE WERE TOLD TODAY BY THE DEALERSHIP THAT THEY WILL NOTIFY US (WE ARE ON THE LIST). WE HAVE NOT BEEN ABLE TO USE THE REAR WINDOWS SINCE JULY....OVER 8 MONTHS AGO!!!.... GETTING VERY FRUSTRATED...HAVE BEEN ON HOLD WITH CHRYSLER NOW FOR 38 MINUTES!!... *TR

RECALL REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED BY DEALERSHIP DUE TO SAFETY RECALL. THE DEALERSHIP TOLD US THAT THE NEEDED REPAIR PART IS ONLY COMING IN SLOWLY NOW...(MARCH 27, 2015) AND THAT WE WILL BE NOTICED. WE HAVE NOT BEEN ABLE TO USE THE REAR WINDOWS FROM JULY 8, 2014....AM GETTING VERY FRUSTRATED... *TR

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN THE CONSUMER STATED THE SWITCH WAS DISCONNECTED. UPDATED 01/08/15

THIS STARTED IN JULY OF 2014. WE NOTICED THAT AT FIRST THE WIPERS WOULD STOP RANDOMLY AND AFTER SHUTTING THEM OFF THEY WOULD NOT GO TO THEIR HOME PLACE. THIS APPEARED VERY RANDOM AND DID NOT ALARM US. BUT WHAT DID WAS THE VEHICLE WOULD RANDOMLY NOT START. IT WOULD CRANK BUT NOT TURN OVER. WE WOULD TURN THE KEY BACK OFF THEN TRY AND START AGAIN AND IT WOULD BE FINE. HOWEVER FOR THE LAST 2 WEEKS THIS HAS INCREASINGLY WORSENED. THE VEHICLE WILL TAKE UP TO 15 MINUTES TO START. IT WILL SOMETIMES START AND DIE, THEN NOT START FOR SEVERAL MINUTES. AFTER HAVING A LOCAL SHOP CHECK THIS ISSUE OUT THEY HAVE DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE IS FAULTY AND WILL NEED TO BE REPLACED TO RESOLVE THIS ISSUE. AT A COST OF $505 FOR THE PART AND SEVERAL MORE HUNDRED DOLLARS FOR THE LABOR THIS HAS BEEN AN EXTREMELY COSTLY FIX. *TR

THE CAR STALLED AND STEERING BECAME VERY DIFFICULT WHILE DRIVING ON THRUWAY... I WAS ABLE TO GET CAR TO SIDE OF ROAD AND IT STARTED BACK UP BUT IT WAS PRETTY SCARY EVENT - I HAD MY THREE DAUGHTERS 2, 4 & 6 YEARS OLD IN THE CAR AT THE TIME. THIS HAS HAPPENED BEFORE ... I TOOK IT INTO THE DEALER 6 WEEKS AGO AND WAS INFORMED THAT THE TIPM IS DEFECTIVE AND THAT THEY ARE ON BACK ORDER - NO ETA ON REPAIR. I QUICK INTERNET SEARCH REVEALS QUITE A FEW PEOPLE WITH SIMILAR CARAVAN PROBLEMS... *TR

I HAVE A 2011 DODGE GRAND CARAVAN WITH ABOUT 52,000 MILES ON IT. ON DAY THE RADIO JUST WENT OFF AND THEN TURNED BACK ON. IT DID THIS MULTIPLE TIMES BEFORE WE SENT IT IN TO THE SHOP. THEN ONE DAY IT WOULD NOT START. IT WOULD TURN OVER BUT WOULD NOT FIRE UNTIL I TRIED IT 6 TO 10 TIMES AND THEN IT WOULD START. WE TOOK IT IN TO THE DEALER FOR A MISFIRE IN CYLINDER #2 ( RECALL ON LEFT HEAD) BUT IT STARTED ALL THE TIME FOR THEM, UNTIL I WENT TO LEAVE, AND THEN NO START. THE TECH WAS ABLE TO DUPLICATE IT AND SAID WE WOULD TROUBLE SHOOT IT. A WEEK LATER THEY CALLED AND SAID IT IS MORE THEN LIKELY THE TIPM CAUSING THE PROBLEM AND THE PART IS BACKORDER NATIONALLY AND WOULD COST ME $1037 PLUS TAX FOR THE PARTS AND LABOR. IF IT IS BACK ORDERED THEN THERE IS A BIG PROBLEM AND CHRYSLER KNOWS ABOUT IT. I HOPE THEY ISSUE A RECALL SOON SO I CAN GET MY MONEY BACK. *TR

SAFETY RECALL P25/NHTSA 14V-234 ON THE REAR QUARTER VENT WINDOW SWITCH. DEALER OFFERED TO DISCONNECT UNTIL PART COMES IN. I DECLINED, I HAVE SINCE CALLED 3 OTHER TIMES TO SEE IF THE PART IS IN, BUT THE PART IS NEVER IN. *TR

TL-THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL; HOWEVER, THE REAR WINDOWS WERE NOT OPERABLE DUE TO THE DEALER DISCONNECTING THE MOTOR.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, BURNING FUMES EMITTED INSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SIDE DOOR PANEL AND PASSENGER SIDE DOOR PANEL OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED. A BYPASS WAS INSTALLED ON THE TIPM; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE VENT WINDOW SWITCH IN THE DRIVER SIDE DOOR ARM REST AS A TEMPORARY REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT CALLED THE DEALER NUMEROUS TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VAN'S AIR CONDITIONING WASN'T WORKING SO I TOOK IT INTO THE DEALER...WHEN THEY GAVE IT BACK I HAD COLD AIR IN THE FRONT BUT NOT IN THE BACK, I TOOK IT BACK AGAIN, THEY FIXED THE AIR FOR THE FRONT BUT THEN THE FAN WASN'T WORKING AT ALL IN THE BACK VENTS, I TOOK IT BACK A 3 RD TIME FINALLY IT SEEMED FIXED, SINCE THEN I HAVE LOST CONTROL OF USING THE BUTTONS ON MY STEERING WHEEL, CRUISE CONTROL ONLY WORKS WHEN IT WANTS TO, AND MY VEHICLE WILL TURN OVER BUT HAS A HARD TIME STARTING, THEY HAVE CHANGED OUT THE STARTER MESSED WITH MY WIRING AND CHANGED OUT MY BATTERY, IT STILL ISN'T FIXED. NOW MY VENTS IN THE BACKSEATS ARE NOT BLOWING AIR AGAIN, THEY REPLACED THE STARTER, THE BATTERY AND STILL I AM HAVING ALL THESE PROBLEMS. COULD THIS HAVE TO DO WITH A RECALL THAT HASN'T BEEN DONE ON MY VEHICLE? ALSO I BOUGHT THE VAN NEW AND HAVE HAD A FEW PAINT JOBS TO FIX THE RUBBING OF THE SIDE DOORS THAT CAUSE MY PAINT TO RUB OFF ABOVE THE WHEEL WELLS, I FINALLY GAVE UP ON HAVING IT FIXED BUT I KNOW THIS IS AN ERROR ON CHRYSLER'S SIDE AS I CAN SHOW YOU ATLEAST TWO MORE GRAND CARAVAN'S SAME YEAR WITH THE SAME RUBBED OFF PAINT BECAUSE OF SIDE DOORS. VERY DISAPPOINTED IN BUYING MY FIRST BRAND NEW CARAVAN. *TR