2012 Dodge Grand Caravan Air Bags & Restraints Problems

Greenway CDJR in Florence Alabama did the T33 airbag recall on my Grand Caravan. I recently found out while investigating another issue that they had taken a shortcut and the work wasn't properly or thoroughly done. The recall was to correct an issue with exposed wiring and the remedy was to install a protective sleeve. Rather than remove the retaining clip to install the whole length of sleeve they cut the sleeve to fit up to the clip leaving wiring unprotected. Greenway is under new ownership as Singing River CDJR. I contacted the general manager and sent pics and informed him I couldn't put the air bag assembly back in until the work was done. On October 31st this year he said he would have an advisor contact me to schedule an appointment. I haven't been scheduled nor heard back. I fear this has happened to more vehicles than just my own. In addition to not having a driver side airbag now I also don't have a horn as it is part of the assembly. The sleeve is supposed to be 6mm. It was cut short.

2012 DODGE GRAND CARAVAN FRONT PASSENGER HEADREST DEPLOYMENT 4 MONTHS AGO. VEHICLE UNOCCUPIED, IN DRIVEWAY. NO REAR-END IMPACT [OR ANY OTHER] IMPACT OF ANY KIND. DEALERSHIP QUOTES $822 TO REPLACE THE HEADREST, EST. $129 LABOR. I SEE CLASS ACTION LAWSUITS VS. CHRYSLER ALLEGING DEFECTIVE DESIGN OR MATERIALS. NHTSA SHOULD INVESTIGATE THIS SHODDY WORKMANSHIP AND CAVALIER ATTITUDE.

THE AIR BAG LIGHT WOULD GO ON AND OFF AS I TURNED THE WHEEL STARTED IN 2016 AND NOW DEC 2019 ITS ON ALL THE TIME AND MY HORN DOESN'T WORK AND THERES A CRACK IN THE INTERIOR WHERE THE HORN IS.MY FEAR IS WHAT COULD HAPPEN NEXT COULD THE AIRBAG GO OFF WHILE IM DRIVING ALSO I NEED MY HORN WHERE I WAS OUT DRIVING 35 MINS AGO IN MY CITY A CAR ALMOST SIDE SWEEP ME I TRIED TO HONK THE HORN AND NOTICE I HAD NO HORN I HAD TO THINK FAST AND WENT HALF WAYS INTO THE ON COMING TRAFIC LANE THANKFULY THE LANE WAS EMPTY I DONT BELIEVE THAT THIS SHOULDNT HAVE BROKEN

EVERY TIME WE START TO VEHICLE AND DRIVE IT FOR A LITTLE BIT THE AIRBAG LIGHT COMES ON DINGS MUST BE A MALFUNCTION USUALLY COMES ON LOW SPEED SOON AFTER WE START

WHILE MY HUSBAND DRIVING LAST WEEK, OCTOBER 4TH 2019 TO BE EXACT, THE DRIVERS SEATBELT CAME UNLATCHED WHILE THE VEHICLE WAS IN MOTION, WE WERE ON A STRAIGHT ROAD WITH MINIMAL BUMPS OR HOLES. SINCE THIS OCCURRENCE I HAVE HAD MULTIPLE ISSUES WITH THE SEATBELT COMING UNLATCHED OR NOT LATCHING AT ALL, WHILE IN MOTION, GOING AROUND CURVES, AND WHILE STATIONARY. I HAVE HAD THIS VEHICLE 3 MONTHS AND THIS IS THE FIRST TIME I HAVE HAD THIS ONGOING ISSUE.

TAKATA RECALL THE AIR BAG LIGHT IS ON ANY TIME

MY FAMILY AND I WERE INVOLVED IN A SIDE IMPACT COLLISION AFTER SLIDING ON BLACK ICE ON A HIGHWAY. WE WERE TRAVELING AT APPROXIMATELY 60-65 MPH AND SLID INTO THE GUARD RAIL, IMPACTING THE PASSENGER FRONT QUARTER PANEL, AND BOUNCED OFF. THE PASSENGER FRONT TIRE CAME OFF OF THE RIM FORCING US INTO THE GUARD RAIL A SECOND TIME IMPACTING THE REAR PASSENGER QUARTER PANEL OF THE VEHICLE. WE RICOCHETED OFF, CROSSED TRAFFIC AND CAME TO REST IN THE PASSING LANE BERM OF THE ROAD NEAR THE MEDIAN. WE DID NOT ROLL OVER, BUT BECAUSE OF THE FORCE OF IMPACT, SHOULDN'T THE AIR BAGS HAVE DEPLOYED? SOME OF THE PASSENGERS SUFFERED WHIPLASH AND BROKEN NOSES.

I BOUGHT THIS USED AND THERE ARE ONLY SHOULDER SEATBELTS IN THE DRIVER AND PASSENGER FRONT. ALL THE OTHER SEATS HAVE ONLY LAP BELTS. I CANNOT SAFELY STRAP IN MY DAUGHTER IN HER BOOSTER SEAT. I ASKED DODGE AND THEY CAN'T TELL IF IT WAS SUPPOSED TO COME WITH HARNESS BELTS. THE USED CAR DEALERSHIP DOESN'T EITHER. I THOUGHT IT WAS MANDATORY SO I DIDN'T CHECK THIS WHEN I BOUGHT IT.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STOKES AUTOMOTIVE LOCATED AT 86 PEACH TOWER RD, CLANTON, AL 35045 (205) 351-4382 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V376000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT SPOKE TO A THE SERVICE MANGER WHOM INFORMED HIM THAT THE AIR BAG WARNING LIGHT FAILURE WAS NOT A PART OF THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 10/23/17 *BF UPDATED 10/27/17*JS

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE HORN AND OTHER UNKNOWN FUNCTIONS OF THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,115.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE AIR BAF WAS REPLACED. UPDATED 12/09/15.*JB

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. MA 10/22/2015 *CN

The driver's seat active headrest spontaneously deployed while my wife was operating the van. Luckily this did not cause an accident, but being hit in the back of the head by the headrest certainly can cause an accident in the future. Inspection shows the internal plastic latch mechanism broken, thus the spontaneous, unintentional deployment of the active headrest.