2012 Dodge Grand Caravan Complaint Log

I WAS ENTERING ON A BUSY INTERSTATE WHEN MY 2012 DODGE GRAND CARAVAN R/T GOT TO ABOUT 50+ MPH THE GAS PEDAL KEPT ACCELERATING AND WOULD NOT STOP THE RPM GAGE HIT 6 THE ONLY WAY I GOT IT TO STOP WAS TO PUT THE VEHICLE IN NEUTRAL AND PULL OF THE ROAD THE RMP'S KEPT GOING AS DID THE ENGINE I TURNED THE VAN OFF IN NEUTRAL AND PUT IT IN PARK. WHEN I STARTED THE VAN BACK UP IT INSTANTLY STARTED DOING THE SAME THING IN PARK. I TURNED THE VAN BACK OFF AND WAITED ABOUT 5 MINUTES AND WHEN I RESTARTED THE VAN IT SEEMED NORMAL. TOOK IT TO THE DEALERSHIP THAT DAY ON A SATURDAY THEY CALLED ME MONDAY AND SAID IT HAPPENED WITH THEIR TECHNICIANS DRIVING AND HE REMOVED THE FLOOR MAT THAT HAD BEEN IN THERE FOR 2 AND A HALF YEARS AND IT WAS FINE THEY TOLD ME THE FLOOR MAT GOT STUCK UNDER THE PEDAL! COMMON SENSE SAYS IT WOULD STOP THE PEDAL FROM BEING PUSHED DOWN NOT PULL THE PEDAL TO THE FLOOR. BUT WHAT DO I KNOW RIGHT!?!?!?! I AM JUST A FEMALE AND MOTHER TO 2 SMALL CHILDREN WHO WERE WITH ME WHEN IT HAPPENED. IT DID THIS AGAIN WITH MY HUSBAND DRIVING ON A 6 LANE ROAD WHEN HE PULLED OUT FROM A STOP. THIS TIME THE FLOOR MAT HAD NOT BEEN THERE. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS MATTER BEFORE A RUN AWAY VEHICLE KILLS SOMEONE! THEY KEEP TELLING ME THEY HAVE NO IDEA WHAT THE PROBLEM IS CAUSED FROM BECAUSE NO CODES COME UP ON DIAGNOSTICS. HOWEVER IF YOU SEARCH THE ISSUE ONLINE IT POINTS TO THE TIPM AND THE FUEL PUMP NOT SHUTTING OFF. THE SAFETY ISSUE OF THIS IS PRETTY SEVERE IF YOU ASK ME. A VEHICLE THAT ACCELERATES ON ITS OWN IS PRETTY SERIOUS AND DANGEROUS NOT ONLY FOR MY FAMILY BUT TO THE GENERAL PUBLIC AS WELL! I DO NOT WANT TO JUST GET RID OF THE VEHICLE IT IS THE FIRST BRAND NEW VEHICLE MY FAMILY HAS OWNED AND EVEN PURCHASED THE EXTENDED WARRANTY WITH THE HOPES OF KEEPING THE VEHICLE FOR AT LEAST 6 YEARS AND NOW THIS IS NOT A SAFE FAMILY VEHICLE! PLEASE HELP WITH THIS ISSUE!

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK CAUSING THE VEHICLE TO INCREASE IN SPEED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,700. UPDATED 3/13/15 *CN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS CLOSED INDEPENDENTLY AND STRUCK A PASSENGER. THE CONTACT WAS CONCERNED THAT A PASSENGER MIGHT SUSTAIN INJURIES DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 3/13/15*CN THE CONSUMER STATED THE LIFT GATE CAME DOWN WHILE SHE WAS STANDING UNDER IT. UPDATED 03/26/15*JB

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. AS A TEMPORARY REPAIR, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH UNTIL THE PART BECAME AVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE CONTACT NOTICED BURNING FUMES COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,000.

ON 10/1/2014 I TOOK MY GRAND CARAVAN INTO MY DODGE DEAL FOR REPAIR RELATED TO A RECALL NOTICE (P25 / NHTSA 14V-234). THE RECALL WAS ABOUT A FIRE HAZARD IF A SWITCH GOT WET. I WAS INFORMED THAT DUE TO A PARTS SHORTAGE THEY COULD ONLY DISCONNECT A SWITCH AT THAT TIME AND THAT THEY COULD NOT REPLACE THE SWITCH BECAUSE OF A PARTS SHORTAGE. THAT WAS OVER 2 MONTHS AGO (67 DAYS). UPON CALLING THE DEAL THIS MORNING, I WAS INFORMED THAT THEY STILL DO NOT HAVE THE PART (SWITCH) AND HAVE NO IDEA WHEN THEY WILL GET THE PART TO MAKE THE REPAIR. WHEN I FIRST WAS NOTIFIED OF THIS RECALL BACK IN JUNE OR JULY OF 2014, I WAS INFORMED THAT THERE WAS A PARTS SHORTAGE, SO I INTENTIONALLY WAITED WHAT I BELIEVED TO BE A REASONABLE PERIOD OF TIME BEFORE I ATTEMPTED TO GET THIS RECALL REPAIRED. I HAVE NOW RECEIVED A SECOND NOTICE FROM CHRYSLER TELLING ME TO GET IT REPAIRED. I CAN SEE NO REASON FOR THE DELAY OF PARTS FOR THIS REPAIR. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

IN FALL OF LAST YEAR (2014), I RECEIVED THE P25/NHTSA 14V-234 SAFETY RECALL NOTICE FOR THE REAR QUARTER VENT WINDOW SWITCH. I'VE BEEN TRYING TO SCHEDULE WITH LOCAL DEALERSHIP TO HAVE NEW PART INSTALLED FOR ALMOST A YEAR NOW WITH NO SUCCESS. I'VE BEEN TOLD I WAS PUT ON A WAITING LIST WHILE THE SERVICE DEPARTMENT WAITS FOR THE PART(S) TO ARRIVE WHICH ARE ON BACK ORDER. I RECENTLY RECEIVED ANOTHER RECALL NOTICE IN THE MAIL AND WOULD LIKE TO GET THIS RESOLVED. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 3/24/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 6/22/2015 *JS

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE SWITCH BUT THE NEW DESIGN PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THAT THE PART WAS ON BACK ORDER. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 3/13/15*CN UPDATED 03/17/15

TL-THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED BOTH REAR WINDOW SWITCHES AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EVERY MORNING I GET INTO MY VEHICLE, START IT UP AND PUT THE VEHICLE FROM PARK TO DRIVE IT GOES INTO DRIVE ROUGH..THE VEHICLE HAS BEEN AT THE DODGE SERVICE CENTER ON THREE OCCASIONS TO TRY AND FIX THIS PROBLEM, THE FOURTH SERVICE APPT IS SCHEDULED FOR THIS THURSDAY, EACH TIME I WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE...I TOOK THE VEHICLE TO A PRIVATE MECHANIC TO BE INSPECTED AUG 1ST, WAS TOLD BY THE MECHANIC THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSION, IT IS CHANGING GEARS ROUGHLY...I HAVE 18,515 MILES ON THE VEHICLE AND HAVE HAD THIS PROBLEM SINCE I BOUGHT IT IN 2012 BRAND NEW. *TR

ON 2 OCCASIONS MY DAUGHTER WAS SITTING IN THE MIDDLE ROW PASSENGER SIDE SEAT , WHILE GOING TO RECLINE THE SEAT THE HEAD REST FLIPPED UP AND HIT HER IN THE HEAD AS IT WOULD WHEN ATTEMPTING TO FOLD THE SEAT TO PUT IN FLOOR(STOW AND GO SEATS). *TR

I RECEIVED A SAFETY RECALL LETTER FOR REAR QUARTER VENT WINDOW SWITCH, MAY GET OVERHEATED AND HAVE FIRE SO TOOK IT TO THE SHERMAN DODGE THEY DISCONNECTED THE SWITCH AND TOLD THEY LET ME KNOW WHEN THE PARTS ARRIVE, ITS BEEN ALMOST 5 MONTHS THEY HAVE NOT CALLED AND WHEN I CALL THEY SAY THE PARTS ARE NOT THERE. *TR

PURCHASED YOKOHAMA AVID ASCEND TIRE IN APRIL 2013 BASED ON 80000 MILE TREAD WARRANTY. I NOTICED WHAT LOOKED LIKE DRY ROT CRACKING AND TIRES VIBRATED AT HIGHWAY SPEED. BROUGHT TO TIRE DEALER. THEY REBALANCED TIRES AND SAID TO COME BACK IF CONDITION GOT WORSE. DROVE ABOUT 400 MILES TO BEACH AND BACK. ON WAY BACK HOME VIBRATION CAME BACK. NOTICED AN ACTUAL SPLIT ABOUT 1/8 INCH WHERE TREAD MEETS THE SIDEWALL. TIRE DEALER REPLACED TWO TIRES ON A PRORATED BASIS ACCORDING TO YOKOHAMA. FRONT TIRES ALSO EXHIBITED FAR MORE PRONOUNCED WEAR THAN REARS DESPITE PROPER INFLATION. NOT HAPPY THAT I HAD TO PAY ANYTHING DUE TO MANUFACTURING DEFECT BUT I WAS NOT GOING TO RISK AN ACTUAL BLOWOUT. *TR

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 7/7/2015 *JS THE CONSUMER STATED A NEW 02 SENSOR WAS INSTALLED WHICH DID NOT RESOLVE THE PROBLEM. UPDATED 01/11/6.*JB

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. MA 9/25

I NOTICED A HIGH PITCHED SQUEAL FROM THE REAR OF THE VEHICLE WHILE DRIVING. SAW LARGE AMOUNTS OF BLACK DUST ON LEFT REAR HUBCAP, AND WHEEL WAS EXTREMELY HOT. INDEPENDENT MECHANIC VERIFIED BRAKE PADS IN CONTACT WITH ROTOR ONLY ON THAT ONE WHEEL, AND HAD BEEN WORN COMPLETELY OUT. BRAKES ON ALL OTHER WHEELS IN EXCELLENT CONDITION AS WOULD BE EXPECTED AT ONLY 20,000 MILES. TOOK TO DEALER EXPECTING WARRANTY REPAIR AS BRAKE HAD NO MOVEMENT. DEALER DIAGNOSIS: BRAKE PADS FROZEN IN SLIDES. DEALER REFUSED WARRANTY REPAIR AS "BRAKE PADS ARE NOT COVERED AND THE CALIPERS FUNCTIONED ONCE WE PUT THE VEHICLE ON THE LIFT AND MANUALLY POPPED THEM OPEN. THEREFORE NO MECHANICAL DEFECT" MY ARGUMENT THAT IT WAS NOT DRIVER CAUSED (OTHER 3 WHEELS FINE) WAS NOT ACCEPTED, ALTHOUGH FURTHER FIRM DISCUSSION DID RESULT IN SERVICE MANAGER CHARGING HALF PRICE FOR TOTAL REAR BRAKE JOB. VERY DANGEROUS SITUATION, BRAKE DESIGN THAT ALLOWS THIS NEEDS TO BE INVESTIGATED.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DEALER PERFORMED RECALL "P25", REAR VENT WINDOW SWITCH DISCONNECTED. DEALER STILL DOES NOT HAVE STOCK TO REPLACE SWITCH. WAS TOLD ON 06/22/2015 I WAS NUMBER 41 OF 60 ON A WAITING LIST FOR THE SWITCH. WAS ALSO TOLD THE SWITCHES HAVE BEEN ON BACK ORDER FOR THE LAST 3 WEEKS SO THEY ARE NOT EVEN GETTING THE 3-5 SWITCHES A WEEK THEY HAD BEEN RECEIVING. MORE THAN 10 MONTHS AND STILL NO FIX PER RECALL 14V-234, RECALL INCOMPLETE!

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/23/15 *CN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART NEEDED WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND SLAMMED HARD WHEN PLACED IN GEAR. FOR THE SAME FAILURE, A LOCAL DEALER REBUILT THE TRANSMISSION ON AUGUST 4, 2014. THE FAILURE RECURRED AFTER 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 04/07/16*LJ *JS

MY VEHICLE WAS SUBJECT TO A RECALL LAST SUMMER. I HAVE YET TO HAVE MY VEHICLE REPAIRED BY THE DEALER. *TR

THIS MORNING THE FIRST THING I NOTICED WAS THAT THE CRUISE CONTROL WOULD NOT WORK. THIS AFTERNOON, I WENT TO A LOCAL HARDWARE STORE, PURCHASED SOME ITEMS THEN WENT TO MY VAN. WHEN OPENING THE DRIVER DOOR, THE DRIVER SIDE AIR BAG DEPLOYED FROM THE STEERING WHEEL. THERE IS NO SIGN OF ANY DAMAGE TO THE OUTSIDE OF THE CAR. I DID NOTICE THAT WHEN I STARTED THE VAN THE WINDSHIELD WIPERS BEGAN BUT I COULD NOT STOP THEM. WHEN THE WRECKER CAME AND THE CAR WAS STARTED, THE WIPERS DID NOT COME ON BY THEM SELVES AGAIN GLAD THAT THIS DID NOT HAPPEN WHEN THE CAR WAS MOVING.. *JS

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER (7) MONTHS WE ARE STILL WAITING FOR THE RESOLUTION OF RECALL #P25/NHTSA 14V-234. AFTER CONTACTING OUR DEALER SEVERAL TIMES, THEY STILL DO NOT HAVE THE PART TO CORRECT THE PROBLEM FROM CHRYSLER. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A LARGE CORPORATION TO FIX A RATHER INSIGNIFICANT PROBLEM. *TR

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. RECALL # 14V234000.*JB

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN UPDATED 05/26/15*JB

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DISCONNECTED THE VENT SWITCH, BUT DID NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED FOR MONTHS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND COULD NOT CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED RECALL NOTICE P25/NHTSA 14V-234 IN JUNE 2014. THE IMMEDIATE FIX WAS TO DISCONNECT THE ELECTRICAL SUPPLY TO THE REAR QUARTER VENT WINDOWS UNTIL NEW PARTS WERE AVAILABLE. IT HAS BEEN ALMOST ONE YEAR NOW, AND NEW PARTS ARE STILL NOT AVAILABLE. HAVE NOT HAD THE USE OF THE REAR QUARTER VENT WINDOWS SINCE JUNE 2014. ( THE WINDOWS WERE WORKING FINE PRIOR TO THIS, BUT THE RECALL STATES THAT THE WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE, AND DRIVERS SIDE DOOR FIRE.) WE HAVE CALLED THE DODGE DEALERSHIP IN HAMMOND, LA SEVERAL TIMES IN THE LAST YEAR TO FIND OUT IF PARTS WERE NOW AVAILABLE, AND THEY INFORM US THAT THEY STILL HAVE NOT RECEIVED THE REQUIRED PARTS. IT IS OUR OPINION THAT THIS HAS GONE ON WAY TOO LONG, SO WE WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST THE MAKERS OF THIS VEHICLE. THANK YOU.

ONE NIGHT I WAS DRIVING WITH MY 4 YOUNG CHILDREN IN THE VAN ON A BACK ROAD TO GO HOME. ALL OF A SUDDEN ALL OF MY DASH LIGHTS CAME ON, MY RADIO SHUT OFF AND MY HEADLIGHTS WENT OUT. THAT LAST ABOUT 25 SECS. THEN MY VAN STALLED. I WAS SCARED TO HAVE THEM IN THE VAN WITH ME ON A BACK ROAD WITH NO HEADLIGHTS FIRST THEN A STALLED VAN. I WAS ABLE TO PULL OFF TO THE SIDE, WAITED 10 MINS AND STARTED IT BACK UP AGAIN. THE NEXT DAY I HAD THE VAN RUNNING IN PARK IT STALLED. I STARTED IT BACK UP OK, UNTIL I PUT IT IN REVERSE. IT STALLED AGAIN AFTER ALL THE DASH LIGHTS CAME ON THEN BACK OFF. I STARTED BACK UP AND IT SEEMED OK. I STOPPED AT A RED LIGHTS, SAME THING HAPPENED. IT STALLED AFTER ALL DASH LIGHTS WENT ON AND OFF AND RADIO SHUT DOWN. I HAVE HAD THIS VAN SINCE 3/23/14 AND IT STARTED 6/25/14. I CALLED THE DEALER SHIP AND EXPLAINED THE PROBLEM TO THEM. THEY SAID THAT SINCE IT WAS 3 DAYS PASSED THE WARRANTY IT WILL BE MY RESPONSIBILITY. I WAS LIKE REALLY. I DON'T KNOW WHAT TO DO KNOW. I JUST GOT THE VEHICLE 93 DAYS AGO SO ONLY MADE 3 PAYMENTS AND NOW HAVE TO PROBABLY DO EXPENSIVE WORK ON IT. THE DODGE DEALER WAS NOT HELPFUL AND RUDE ABOUT IT. SO NOW I HAVE THIS VEHICLE I STILL HAVE TO PAY ON FOR 6 YEARS AND AFTER ONLY 3 MONTHS OF OWNING I HAVE MAJOR ISSUES AND A VERY BIG SAFETY ISSUE BECAUSE I HAVE KIDS IN THE VAN. *TR

ALL LIGHTS ON THE DASHBOARD CAME ON AND THE VEHICLE STARTING DINGING. I PULLED OVER, SHUT IT OFF, SAW NO VISIBLE PROBLEMS, TRIED TO RESTART, & THE VEHICLE WOULD NOT RESPOND TO THE FOB. HAD IT TOWED, WHERE THEY REPLACED THE CLOCK SPRING. HAD THE VEHICLE FOR 6 DAYS WHEN IT DID THE SAME THING. I AM NOW TOLD THAT THEY HAVE TO REPLACE THE TIPM MODULE. THIS PART IS ON BACKORDER ACROSS THE US. EVERYTHING I'VE READ SAYS IT WILL BE 3 MTHS OR LONGER BEFORE THE PART IS AVAILABLE. CHRYSLER IS AWARE OF THE PROBLEM & A CLASS ACTION LAWSUIT HAS BEEN FILED. I AM IN A POWER WHEELCHAIR, AND MY VAN HAS BEEN EQUIPPED WITH A WHEELCHAIR RAMP, KNEELING SYSTEM, DRIVER'S TRANSFER SEAT, AND LOW EFFORT STEERING. I NOW HAVE TO LEAVE MY VAN AT THE DEALER UNTIL IT IS FIXED BECAUSE IT'S NOT SAFE TO DRIVE. THE DEALER PROVIDES A LOANER BUT I AM UNABLE TO TRANSPORT MY POWER WHEELCHAIR. IT WEIGHS 360 LBS SO IT CANNOT BE LIFTED INTO A VEHICLE. I WORK FULL TIME, AND RELY ON MY WHEELCHAIR TO GIVE ME THE STAMINA TO MAKE IT THROUGH THE DAY. THIS TIPM MODULE FAILURE IS NOW COMPLETELY INTERFERING WITH MY LIFE. I WILL HAVE TO MAKE EXTRA PLANS TO GET GROCERIES, AND TO GET TO AND FROM WORK. CHRYSLER NEEDS TO DO SOMETHING AND ADMIT THEIR PART IS FAULTY, GET THEM OUT TO PEOPLE WHO NEED THEM, AND COVER THE COST. ONCE THE TIPM MODULE IS INSTALLED, THE DEALER WILL CHARGE ME ANOTHER $550. *TR

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 UPDATED 01/25/16.*JB

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN IDLING, A RATTLING SOUND CAME FROM ENGINE, IT WAS CONTINUOUS WITH ANY SPEED. TOOK VEHICLE TO DODGE DEALER IN VENTURA, CA FOR REPAIR. THEY STATED IT WAS SOME TYPE OF PLATE IN ENGINE AND WAS ORDERING PART. WAS SUPPOSED TO GET MY VAN BACK WITHIN 3 DAYS BUT "PART WAS STILL BEING TRACKED" AFTER 3 DAYS OF CALLING FOR STATUS. AROUND JUNE 27TH WE FINALLY ASKED FOR A RENTAL. DODGE SAID THEY WOULD PAY FOR RENTAL AND I WOULD PAY FOR GAS. WAS SUPPOSED TO HAVE RENTAL FOR ABOUT 3 DAYS. AROUND JULY 1ST WE WERE TOLD STILL WORKING ON VEHICLE, THEY WOULD CALL US IF IT WAS FINISHED THAT NIGHT, NO CALL BACK. IT IS NOW JULY 8TH AND THEY STILL HAVE OUR VEHICLE. OVER THE WEEKEND WE RECEIVED A LETTER FROM CHRYSLER STATING OUR WARRANTY WAS EXTENDED TO 10 YEARS, 100,000 MILES DUE TO ENGINE HEADS. WE WERE NEVER TOLD ANYTHING ABOUT ENGINE HEADS BY DODGE, AND STILL HAVE NOT HEARD BACK, STILL HAVE RENTAL. SHOULDN'T THIS BE A RECALL, INSTEAD OF JUST EXTENSION OF WARRANT? SOUNDS FISHY TO US... THANK YOU FOR YOUR TIME. *TR UPDATED 3/17/2015 *JS

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE CONTACT STATED THAT THE DEALER TEMPORARILY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH, BUT WAS UNABLE TO CONFIRM FOR MONTHS WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE, AND DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH SEVERAL MONTHS AGO. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/06/15*LJ

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.