NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JANUARY OF 2015; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. AS A TEMPORARY REMEDY, THE CONTACT HAD THE VENT WINDOW DISCONNECTED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 06/16/15*JB
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE ACCELERATING TO 65 MPH ON AN INTERSTATE MY GAS PEDAL BECAME STUCK AND BEGAN TO ACCELERATE MY VAN TO A HIGHER SPEED, I ATTEMPTED TO RESOLVE THIS ISSUE BY TAPPING THE BRAKE HOPING THE SYSTEM WOULD RESET OR DISENGAGE BUT IT DID NOT. I ALSO CHECKED MY FLOOR MAT TO ENSURE IT WAS NOT INTERFERING BUT IT MOVED EASILY. TO STOP THE ACCELERATION, I HAD TO PHYSICALLY PULL ON THE GAS PEDAL IN WHICH IT FINALLY RELEASED FROM BEING STUCK AND ALLOWED ME TO DRIVE AT A NORMAL RATE OF SPEED. *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY? *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/4/15*CN UPDATED 01/10/17*LJ UPDATED 10/4/2017*CN
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL INDEPENDENTLY DEPRESSED FURTHER AND THE SPEED SUDDENLY INCREASED. ON ANOTHER OCCASION, THE PEDAL BECAME STUCK AND THE PEDAL HAD TO BE DEPRESSED IN ORDER TO RELEASE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,500.
I STARTED TO SMELL BURNING BRAKES WHILE DRIVING ON THE HIGHWAY. I GOT OUT WHEN WE PARKED AND FELT ALL THE WHEELS. THE REAR WHEELS WERE SO HOT YOU COULDN'T TOUCH THEM, THE REAR ROTORS WERE GLOWING RED, AND IT SMELLED LIKE BURNING BRAKES. CALLED THE DEALERSHIP SINCE ITS ONLY 2 YEARS OLD AND 16K MILES. WAS TOLD ITS A WEAR ITEM AND THEY WONT COVER THEM, ONLY THE CALIPERS, AND NO LOANER SINCE WE DON'T HAVE A SERVICE CONTRACT. LAST DODGE I EVER BUY. *TR
2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO THE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER TO WAIT ON ADDITIONAL INFORMATION. *JB
AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.
RECEIVED RECALL NOTICE SAYING PARTS ARE AVAILABLE FOR RECALL P25 IN JANUARY 2015. HAVE CALLED FLETCHER CHRYSLER DODGE IN FRANKLIN, IN 3 TIMES TO SEE IF THEY HAVE THE PART AND CAN SCHEDULE REPAIR. THEY KEEP TELLING ME THAT THEY HAVE NOT BEEN ABLE TO GET PART. TRIED CALLING CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE AND REMAINED ON HOLD 1 HOUR EACH TIME. THIS IS RIDICULOUS! *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
RECEIVED A RECALL NOTICE IN JANUARY 2015, ORIGINAL APPOINTMENT MADE IN FEBRUARY TO HAVE THE REAR QUARTER VENT WINDOW SWITCH REPLACED, NOW I HAVE BEEN ON A WAITING LIST AT JEFF WYLER EASTGATE SINCE BEING TOLD THAT THEIR HAS BEEN 100-50 PEOPLE AHEAD OF ME AND THAT THE DEALER GETS ABOUT 10 OF THE PARTS IN MONTHLY SO MY WAIT COULD BE ANOTHER 5-6 MONTHS. NOT HAVING THE PART KEEPS THE REAR OF THE CAR HOT SO WE CANNOT VENTILATE ALLOWING AIR INTO THE REAR WINDOWS. THIS IS UNACCEPTABLE WHEN SOMEONE INVESTS 20-30 THOUSAND INTO A CAR PURCHASE.
MY HEAT IN THE GRAND CARAVAN STOPPED BLOWING HEAT IN -10 BELOW WEATHER. I CALLED DODGE CUSTOMER SERVICE AND THEY SAID TAKE THE VEHICLE TO A DEALER AND HAVE THE ISSUE DIAGNOSED AND CALL THEM BACK. THE HVAC SYSTEM NEEDED TO BE UPDATED APPARENTLY ( WHICH MEANS IM NOT THE ONLY PERSON THAT HAD THIS ISSUE AND IS NO FAULT OF MY OWN) AND WOULD COST $105 TO REPROGRAM THE SYSTEM. I CALLED DODGE AND THEY SAID NOTHING COULD BE DONE AS IT WAS NO LONGER UNDER FACTORY WARRANTY EVEN THOUGH THEIR SYSTEM PROGRAMMING WAS FAULTY. THIS IS A SAFETY CONCERN AS IT HAS BEEN ONE OF THE COLDEST WINTERS ON RECORD AND I PURCHASED THIS VAN WITH 34000 MILES ON IT JUNE OF 2014 TO TRANSPORT MY 4 MONTH OLD BABY AND IVE ONLY PUT 6000 MILES ON IT. *JS
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME AND DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD
RECEIVED RECALL NOTICE P25 / NHTSA 14V-234. CONTACTED DEALER ON SEVERAL OCCASIONS TO SCHEDULE REPAIR. EACH TIME THE DEALERSHIP ADVISES THAT CHRYSLER HAS NOT PROVIDED REPAIR PARTS. *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT BEING SENT OUT, AS IT WAS IN A WAREHOUSE, BECAUSE ALL RECIPIENTS HAD NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN
I HAVE RECEIVED A SECOND RECALL NOTICE ON MY VAN ; HAVE TAKEN IT IN FOR SERVICE AND ASKED ABOUT HAVING THE ISSUE TAKEN CARE OF BUT, THE DEALERSHIP HAS NOT RECEIVED REPLACEMENT PARTS YET. IT IS NOW THE MIDDLE OF JANUARY 2015 AND THIS NOTIFICATION WAS FIRST ISSUED LAST JUNE!! WHAT IS THE HOLD UP WITH THE PARTS. *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALL REPAIRS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE ISSUE WAS RESOLVED. UPDATED 02/19/15*JB
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE DRIVING MY 2012 3.6L DODGE GRAND CARAVAN WITH A 160 AMP ALTERNATOR THE BATTERY LIGHT CAME ON, WITHIN 5 MILES THE TRANSMISSION CONTROL SYSTEM STOPPED WORKING. FURTHER ALL OF THE SYSTEM LIGHTS ON THE DASH CAME ON AND THE RADIO AND HVAC SYSTEM STOPPED FUNCTIONING. THE CAUSE OF THESE SYSTEM CONDITIONS WAS THE DENSO TN421000-0770 ALTERNATOR FAILING. I BELIEVE THAT THIS IS THE SAME ALTERNATOR THAT IS USED ON VEHICLES THAT ARE INCLUDED IN NHTSA RECALL NO. : 14V-634. CHRYSLER CLAIMS THAT THE ALTERNATOR FAILS ONLY ON CARS THAT ARE EQUIPPED WITH EHPS. I BELIEVE THAT MY ALTERNATOR FAILED IN A SIMILAR FASHION TO THIS RECALL. THE DODGE AND CHRYSLER MINIVANS THAT ARE EQUIPPED WITH A 3.6L ENGINE AND THE DENSO 160 AMP ALTERNATOR SHOULD BE RECALLED. IN THE END MY CAR STALLED IN THE MIDDLE OF THE ROAD WHICH COULD HAVE RESULTED IN A TERRIBLE ACCIDENT HAD I BEEN ON THE HIGHWAY. *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED V03/31/15
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN
RECEIVED SECOND RECALL NOTICE BY CHRYSLER REGARDING THE REAR QUARTER VENT WINDOW SWITCH. THIS RECALL STATES A FIRE MAY OCCUR IF THE WINDOW SWITCH COMES IN CONTACT WITH ANY LIQUID. THE FIRST RECALL NOTICE WAS SENT OVER SIX MONTHS AGO. CHRYSLER HAS YET TO CALL ME WITH ANY INFORMATION AS TO WHEN THE PART OR PARTS WILL COME IN FOR THE REPAIR. WAITING FOR SIX MONTHS FOR A RESPONSE AND REPAIR OF RECALL. *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR VENT SWITCH. SHORTLY AFTERWARDS, THE REAR DOORS AND TRUNK OPENED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY CHECK TO ENSURE THAT THE REAR DOORS AND THE TRUNK WERE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/25/15*CN UPDATED 03/02/15*JB
TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL-THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NOT SLAM INTO THE BUILDING WALL JUST PAST THE SIDEWALK, THE VAN STOPPED ON TOP OF THE SIDEWALK AFTER HITTING THE CAR PARKED NEXT TO MY VAN (AS MY WHEELS WERE STILL TURNED FROM TURNING INTO THE PARKING SPACE. THE DAMAGE TO MY VAN AND THE CAR HIT BY MY VAN TOTALED OVER $10,000. IF A PEDESTRIAN HAD BEEN ON THE SIDEWALK IN FRONT OF MY VAN, THEY WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. BOTH TIMES THE ENGINE UNEXPECTEDLY SURGED, MY FOOT WAS ON THE BRAKE, AND THE VAN WAS TRAVELING LESS THAN 2 TO 3 MILES PER HOUR. WHEN THE ACCELERATION SURGED THE VAN FORWARD, IT WAS EXTREMELY HARD AND FAST AS IF THE ACCELERATOR HAD BEEN POUNDED TO THE FLOORBOARD. I HAVE CHECKED WITH MY LOCAL DODGE DEALER, WHO STATES THERE IS NO PROBLEM WITH THIS VAN AND THEY HAVE HAD ABSOLUTELY NO COMPLAINTS ABOUT UNEXPECTED AND POWERFUL ACCELERATION ON THE DODGE GRAND CARAVAN. I FIND THIS HARD TO BELIEVE AS THERE ARE MANY OTHER REPORTS ON DODGE FORUM BOARDS STATING THIS EXACT UNEXPECTED AND DANGEROUS ACCELERATION. I AM AFRAID TO DRIVE MY 2012 DODGE GRAND CARAVAN. *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER WINDOW SWITCH RECALL NOTICE 14V-234 ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED, WHICH MADE THE REAR WINDOWS INOPERABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE HEADLIGHTS FLICKERED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,022.
TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BE SENT TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WITH NO WARNING, I WENT OUT TO START MY 2012 DODGE GRAND CARAVAN, AND IT TURNED OVER FOR ABOUT A SECOND, THEN IT WAS LIKE SOMEONE TURNED OFF THE POWER TO THE STARTER ... IT JUST QUIT! I TRIED AND TRIED TO START IT, BUT ALL I GET IS ONE SMALL CLICK WHEN I TURN THE KEY. I GOT ONLINE AND DID A SEARCH, ONLY TO FIND THAT THIS PROBLEM HAS BEEN RAMPANT FOR YEARS NOW; AND CHRYSLER APPARENTLY WON'T DO ANYTHING ABOUT IT. I AM CURRENTLY UNEMPLOYED AND NEED MY VAN TO LOOK FOR WORK, AND TO GET TO WORK IF I FIND A JOB. WE ARE LIVING ON MY WIFE'S INCOME RIGHT NOW, SO I CAN'T AFFORD TO PUT IT IN THE SHOP, AND THE WARRANTY HAS RUN OUT. IT'S ONLY 2 YEARS OLD ... THERE'S NO WAY I SHOULD BE HAVING MAJOR PROBLEMS THIS SOON! I DON'T KNOW WHAT I'M GOING TO DO AT THIS POINT, BUT I AM FURIOUS AFTER READING THE HORROR STORIES PEOPLE HAVE POSTED, WHERE SOME HAVE SPENT $2000 - $3000 TO GET THIS FIXED, AND THEN THE PROBLEM COMES BACK!!! *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN INFORMED THAT THE WIN MODULE POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE. *TR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR VENT WINDOW SWITCH MALUFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
WAS AT STOPLIGHT WHEN 2012 GRAND CARAVAN (CREW) ACCELERATED INTO THE MIDDLE OF THE INTERSECTION. I HAD TO STAND ON THE BRAKE TO STOP AND WAS ALMOST STRUCK BY CROSS TRAFFIC. THE VAN WOULD THEN MOVE FORWARD SLUGGISHLY (AS IF NO POWER) AND AT DIFFERENT TIMES ACCELERATE TO HIGH SPEEDS (80+ MPH). I CALLED THE DEALER AND PARKED IT.TOOK IT TO DEALER NEXT DAY. SINCE MY VAN HAD 38K MILES ON IT THEY WANTED TO CHARGE ME OVER $300 TO REPAIR THE ELECTRONIC THROTTLE CONTROL. THE CODE (P2138) SHOWED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS BAD. SINCE MY VAN HAD JUST WENT OUT OF WARRANTY, I FUSSED AT THEM AND THEY GAVE ME A "GOODWILL" DISCOUNT FOR ME TO PAY $100.00. THIS DEFECT IS LIFE THREATENING! *TR