NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY VAN HAS A 3.6L PENTASTAR V6 ENGINE. CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING. CAR STARTED TO SHAKE AND LOSE POWER AT STOP LIGHT. AN OBD TEST INDICATED THAT CYLINDER #2 WAS MISFIRING. MY MECHANIC DETERMINED THAT THERE IS LOW COMPRESSION ON CYLINDER #2. THIS IS A RECURRING AND COMMONLY KNOWN PROBLEM WITH THE PENTASTAR ENGINE ATTRIBUTABLE TO A CRACKED CYLINDER HEAD ON THE LEFT SIDE. CHRYSLER HAS PROMISED TO REPLACE FOR AFFECTED ENGINES AT NO COST TO OWNERS AS LONG AS THE VEHICLE IS WITHIN 10 YEARS OR 150,000 MILES. I HAD A SIMILAR ISSUE TWO YEARS AGO WHICH WAS FIXED AT NO COST TO ME WHEN THE VEHICLE WAS AT 78,000 MILES PLUS.. I AM FILING THIS COMPLAINT BECAUSE THIS TIME CHRYSLER HAS REFUSED TO PICK UP THE COST OF $1,800 PLUS ESTIMATED BY THE CHRYSLER DEALERSHIP TO REPLACE THE CYLINDER HEAD ON MY VEHICLE. I HAVE CONTACTED THE CHRYSLER NUMBER SET UP TO RESOLVE THIS ISSUE SEVERAL TIMES BUT THE OFFICIAL RESPONSE IS THAT MY VEHICLE HAS A HIGH MILEAGE OF 130,084 AND THEREFORE NOT WITHIN THE 5 YEARS 100,000 MILES WARRANTY WINDOW. BUT INSTEAD OF ISSUING A MASS RECALL TO ADDRESS THIS PROBLEM CHRYSLER HAS ISSUED A PUBLIC BULLETIN STATING THAT THE COMPANY WILL PAY FOR THE REPLACEMENT OF CYLINDER HEADS AS THIS PROBLEM OCCURS ON THE PENTATSTAR ENGINE UP TO 10 YEARS 150,000.(NOT 5 YEARS 100,000 MILES) I HAVE POINTED OUT THIS FACT AND REFERENCED THE CHRYSLER BUT TO NO AVAIL. IN SHORT CHRYSLER HAS REFUSED TO HONOR ITS PUBLICLY STATED COMMITMENT IN THIS CASE. I AM WRITING TO REQUEST FOR ARBITRATION OR ELSE SHOW ME WHAT RECOURSE TO TAKE IN THIS DAVID VERSUS GOLIATH CASE. I FEEL VERY MUCH WRONGED AND WOULD VERY MUCH LIKE TO ESCALATE.
ENGINE SMOKING AND OVER HEAT. DEFECT HEATER HOSES Y FITTING SPLITS . ITS ALL OVER U TUBE AS A COMMON PROBLEM. POOR AND NO WARRANTY $450 REPAIR
DRIVER SIDE WINDOW FELL DOWN INSIDE DOOR AND SHATTERED.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
MY TIRE PRESSURE SENSORS KEEP SAYING MY TIRES ARE LOW BUT THERE NOT WHEN I CHECK EM THE SENSORS GO ON AND OFF AND I NEVER KNOW IF THERE RIGHT JUST BOUGHT IT FOR USED DEALER IN MAY 2018 AND HAVE BEEN GOING ON AND OFF I HAVE EVEN REPLACED THE TIRES THINKING SOMETHING WAS WRONG WITH THEM THEN I SEEN THAT THEY MAY HAVE BEEN RECALLED BUT DEALER DIDN'T SAY ANYTHING ABOUT IT
BACKING OUT OF DRIVEWAY AND DRIVERS SIDE HEADREST POPPED OPEN
AT ABOUT 93,000 MILES, AIRBAG LIGHT CAME ON AND STAYS ILLUMINATED. APPARENTLY NOT COVERED UNDER EXTENDED WARRANTY. SAME VEHICLES DIFFERENT YEARS HAD RECALLS FOR THIS ISSUE. THIS IS A SAFETY ISSUE WHILE DRIVING. WILL THEY STILL DEPLOY IN CASE OF ACCIDENT? OR WILL THEY DEPLOY AND CAUSE AN ACCIDENT?
AS VEHICLE WAS BEING BACKED UP AT A DEALERSHIP PARKING LOT THE FRONT PASSENGER SEAT HEADREST DEPLOYED STRIKING THE PASSENGER IN THE NECK AND SKULL AREA.
THE PASSENGER SIDE AIRBAG INSIDE THE HEADREST DEPLOYED ON IT'S OWN WHILE SITTING IN A PARKING LOT. THE VEHICLE WAS STATIONARY AND UNATTENDED.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE DEALER (B & B CHRYSLER DODGE JEEP RAM, 125 GRANDVIEW AVE, HONESDALE, PA) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V632000 (TIRES), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 87,000.
THE VAN DOES NOT ALLOW YOU TO MANUALLY CHECK THE TRANSMISSION FLUID,IT DEALER ONLY AND A LOT OF DEALERS WANT CHECK LEVELS WHEN YOU GET A OIL CHANGE,SO IF LEAKING YOU WANT NO.THEN YOU END UP WITH A BROKEN TRANSMISSION.ONCE THEY SERVICE AND REBUILD YOUR TRANS,THEN THE CONTROL DASH BOARD SENSORS WANT OPERATE PROBABLY ANYMORE DUE TO THE CALIBRATIONS WANT WORK PROBABLY.THE VEHICLE WAS IN MOTION WHEN IT STOPPED ON THE HIGHWAY.MILES WERE 47940.BACK DEFROST LIGHT SPLINKS AND WANT GO OFF AND CAUSES RADIO TO SHORT OUT AND HVAC SYSTEM.DEALER DONT KNOW HOW TO FIX THE PROBLEM.
WHILE DRIVING, THE VEHICLE ACTIVE HEAD RESTRAINT DEPLOYED, ON ITS OWN, PUSHING MY HEAD FORWARD. NO COLLISION HAD OCCURRED AT THE TIME OF DEPLOYMENT. THE HEAD RESTRAINT LOOKS AS IF THE PLASTIC BRACKET INSIDE BROKE BECAUSE I TRIED RESETTING THE HEAD RESTRAINT, PER MANUFACTURER INSTRUCTIONS, BUT IT WILL NOT RESET. HEAD RESTRAINT NEEDS TO BE REPLACED WITH A NEW PART.
WE HAVE HAD THIS VEHICLE FOR 2 YEARS. IT HAD A TICKING SOUND FROM THE DAY WE BOUGHT IT. THE DEALER SAID IT WAS OUR CAMS AND ROCKERS WHICH THEY REPAIRED. SHORTLY AFTER WE STARTED GETTING A P0304 CODE...TOLD NOT TO WORRY ABOUT IT. CODE WENT AWAY THEN WE GET THE CODE AGIN SO WE REPLACE ALL 6 SPARK PLUGS WITH MOPAR PLUGS AND MOPAR COILS..HAD TO REPLACE THE STARTER AS WELL. CODE CAME BACK AND HAS A ROUGH IDLE...ENGINE RUNS GREAT BUT IDLE IS BAD. LOW COMPRESSION ON 4TH CYLINDER AND NOW LOOKING AT A CRACKED HEAD. DODGE HAS A PROBLEM WITH THESE PENTASTAR ENGINES...A LOT MORE THAN 7500. A RECALL NEEDS TO HAPPEN WITH THESE ENGINES. I HAVE A 2003 PONTIAC MONTANA THAT RUNS GREAT AND I HAVE NOT ANYWHERE NEAR THE PROBLEMS. DODGE NEEDS TO REPAIR MY VAN!!!!
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S WINDOW DID NOT FUNCTION. REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY #101, LANGHORNE, PA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). CASE NUMBER: 33951971 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK OF OIL UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO CONTACTED THE DEALER (DEWEY DODGE CHRYSLER JEEP, 3175 SE DELAWARE AVE, ANKENY, IA 50021, (515) 289-8700) TO ORDER THE PART. THE DEALER STATED THAT THE OIL HOUSING UNIT WAS ON BACKORDER WITH 720 OTHER VEHICLE OWNERS WAITING FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving up a hill, the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The contact then took the vehicle to an independent mechanic, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated he had replaced the catalytic converter four times. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
AT 4 YEARS OLD AND ABOUT 60000 MILES, MY CARAVAN STARTED TO SEVERELY LEAK OIL. IT WOULD GO THROUGH A QUART A WEEK. FROM MY INTERNET RESEARCH IT SEEMS LIKE THE OIL FILTER HOUSING IS THE MAIN CULPRIT. I HOPE THEY RECALL THE DEFECTIVE PARTS.
DRIVER'S HEADREST DEPLOYED DUE TO THE PLASTIC THAT HOLDS A PIN BROKE INTERNALLY. THIS SPRING LOADED SYSTEM APPARENTLY HAD ENOUGH TENSION THAT IT BROKE THE PLASTIC. MY VEHICLE WAS STATIONARY AND UNOCCUPIED AT THE TIME. IF I HAD BEEN SITTING IN THE VEHICLE MY NECK COULD HAVE BEEN BROKEN. A REPLACEMENT HEADREST IS ABOUT $650, NOT INCLUDING LABOR, ACCORDING TO THE DEALERSHIP AND I WAS TOLD IT IS NOT IN WARRANTY. I HAVE HAD THIS VEHICLE LESS THAN 4YRS.
THE VEHICLE WAS SERVICED LAST YEAR FOR THE SAME ISSUE. THE HEAD WAS REPLACED TWICE THEN THEY REPLACED THE WIRING HARNESS FOR THE MAIN COMPUTER. THE VAN STILL HAS THE ISSUE THAT COMES AND GOES. IT WILL BE FINE ONE DAY AND THEN ONE DAY GOING UP A HILL IT WILL GET REAL JERKY AND BUMPY FOR ANOTHER FEW DAYS. IT HAPPENED LAST FEBRUARY SO WE TOOK IT TO A LOCAL DEALER WHO REPLACED THE OIL SENDING UNIT UNDER WARRANTY. ALSO THEY HAD TO REPLACE THE ALTERNATOR AND BELT WHICH WAS $700 OUT OF POCKET. I FEEL THERE IS SOMETHING WRONG WITH THIS ENGINE BECAUSE OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME THING. THEY REPLACED A HEAD ON 1-15-2016 THEN REPLACED IT AGAIN ON 1-29-2015. THEY REPLACED THE WIRING HARNESS ON 3-4-2016. THE ALTERNATOR AND BELT WAS ON 2-27-2017. NOW WE HAVE THE SAME ISSUE HAPPENING AGAIN.
THE WINDOW REGULATOR BROKEN WHEN I WAS DRIVING TO MY HOUSE FROM WORK. I AM JUST WAS TRYING TO OPEN WINDOW ON THE LEFT SIDE NEAR DRIVING SEAT AND WINDOW DROPPED DOWN. IMMEDIATELY WITH BROKEN WINDOW I WAS DRIVING TO THE DEALER DAYTONA DODGE (JAMES COHLER 5730) THEY DID NOT HELP ME NOTHING AND DECLINED REPAIR.THIS IS WAS RIDICULOUS!!!!!!! THEY TOLD ME I HAVE TO PAY FOR LIKE $ 400.00 IF I WANT TO FIX THAT!!!!!! THIS IS NOT MY FALL. THIS IS MANUFACTURE ISSUES!!!! I AM DOING PAYMENTS FOR MY CAR STILL EVERY MONTH AND NEVER LATE. THIS IS CAR NEW VAN!!!!! COST ME$ 26000. AND THIS IS WAS EMERGENCY SITUATION.THIS IS CAR IS NOT SAFETY. I CAME BACK AT HOME WITH OUT WINDOW (THE WINDOW WAS INSIDE LEFT DOOR). PLEASE HELP ME TO FIX THAT.
THE ENGINE OF 3.6 L OF MY CAR HAS A VERY SHARP SOUND, ACCORDING TO SPECIALISTS CONSULTED IT IS A PROBLEM WITH THE HEADS THAT IS A MANUFACTURING DEFECT OF THESE 3.6 L ENGINES.
2014 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR WINDOW DEFOGGER SMOKING. *LD THE CONSUMER STATED THE GRIDS ON THE DEFROSTER TO OVERHEAT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
I WAS IN MY CAR I HAD JUST PULLED INTO THE DRIVEWAY WHICH IS ON AN INCLINE, MY CAR WAS IN DRIVE MY FOOT WAS ON THE BRAKE WHEN YOUR FOOT COMES OFF OF THE BREAK AND YOU ARE IN DRIVE MY CAR WILL ROLL BACKWARDS IT IS DESIGNED THAT WAY. ON THIS PARTICULAR DAY MY CAR ROLLED FORWARD I NOTICED IT WAS ROLLING FORWARD AND I PUT THE CAR IN PARK AS I PUT THE CAR IN PARK AND WAS STEPPING ON THE BRAKE THE CAR MADE A HIGH PITCHED NOISE AND THEN THE RPMS REVVED UP AND UP AND THE CAR ACCELERATED FORWARD AS IF I WAS PUSHING ON THE GAS AND IN DRIVE. THE CAR WOULD NOT LET ME GET IT OUT OF PARK AND IT KEPT GOING FORWARD ACCELERATING INTO THE HOUSE AND GARAGE OVER AND OVER. I HAD TO SLAM THE GEAR SHIFT AND HIT IT OVER AND OVER FROM PARK DOWN INTO REVERSE WHICH FINALLY HAPPENED AND THEN I WAS ABLE TO GO BACKWARDS AND STOP HITTING THE GARAGE. I TURN THE CAR OFF PUT THE EMERGENCY BRAKE ON AND GOT OUT OF THE CAR TO SEE THE DAMAGE. PICTURES ARE BELOW I HAVE SEEN OTHER FORUMS AND COMPLAINTS THAT THIS VEHICLE YEAR AND MAKE HAVE DONE THIS ON NUMEROUS OCCASIONS. IF MY LITTLE GIRLS WERE IN THE CAR AND THIS HAPPENED AT A INTERSECTION, WE WOULD HAVE BEEN THROWN INTO ONGOING TRAFFIC SERIOUSLY INJURED IF NOT KILLED!! THIS IS A KNOWN VEHICLE FAILURE WHICH HAS NOT BEEN TAKEN CARE OF WITH PROPER RECALL PRECAUTIONS. THIS IS A DANGEROUS AND LIFE-THREATENING PROBLEM. MY LIFE MATTERS AND SO DO MY CHILDRENS. FAILURE TO ACT IS MURDER.
2014 DODGE GRAND CARAVAN LEAKING OIL FROM OIL FILTER HOUSING. OIL IS ACCUMULATING ON THE TRANSMISSION AREA. WHEN THE OIL HITS SOMETHING HOT, IT SMOKES. MIGHT START A FIRE.
A FLUID LEAK WAS FOUND ON THE GARAGE FLOOR UNDER OUR VAN. UPON FURTHER INSPECTION IT TURNED OUT TO BE ENGINE OIL. WE TOOK THE VAN TO THE DEALER TO HAVE IT LOOKED AT AS IT IS STILL UNDER MANUFACTURE'S WARRANTY. THE DEALER MENTIONED THAT THE OIL "COOLER" OR ADAPTER WAS PROBABLY CRACKED FROM THE LAST OIL CHANGE. THIS PART IS WHAT HOLDS THE OIL FILTER. IT IS A PLASTIC PART THAT IS SUBJECT TO TORQUE WHEN THE CAP IS REMOVED AND REPLACED AFTER CHANGING THE OIL FILTER. THIS PART IS ENGINEERED TO FAIL AFTER SO MANY OIL CHANGES. ONCE IT FAILS, OIL IS FORCED UNDER PRESSURE ON TOP OF THE ENGINE, CAUSING A POTENTIAL FIRE RISK. THE DEALER WILL NOT COVER THIS UNDER MANUFACTURE'S WARRANTY SINCE THEY DID NOT PERFORM THE OIL CHANGE. THIS IS A SERIOUS ISSUE AND A RECALL OF THIS PART WITH REPLACEMENT USING A METAL REPLACEMENT SHOULD BE SERIOUSLY CONSIDERED BEFORE SOMEONE GETS HURT, NOT AFTER.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, THE ENGINE MISFIRED WHILE APPROACHING A STOP LIGHT. THE FAILURE INCREASED ONCE THE ENGINE TEMPERATURE INCREASED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR CHRYSLER DODGE JEEP RAM IN PACIFIC, MO, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,000.
WHENEVER THE PASSENGER SLIDING DOOR UNLOCKS, THE ACTUATOR MAKES A LOUD BUZZING SOUNDS THAT IS HEARD BOTH INSIDE AND OUTSIDE THE VEHICLE.
THE 2014 DODGE GRAND CARAVAN HAS ISSUES WITH SHUTTING DOWN WITHOUT WARNING. IT HAPPENS RIGHT AFTER STARTING THE VEHICLE AND HAS SHUT OFF WHILE IN PARK AS WELL AS BACKING OUT OF PARK. THERE ARE NO LIGHTS THAT COME ON THE DASH PANEL TO INDICATE A PROBLEM AND THE PROBLEM CANNOT BE REPLICATED FOR REPAIR; IT HAPPENS WITHOUT WARNING AT RANDOM TIMES. HAS HAPPENED AT RANDOM INTERVALS SINCE 40,000 MILES; MOST RECENT EVENT WAS AROUND 60,000 MILES ON 09/15/2017.
ABOUT A WEEK AGO THE VAN WOULD NOT START. THE BATTERY WAS COMPLETELY DEAD AFTER BEING PARKED OVERNIGHT. AFTER CHARGING THE BATTERY, I'VE HAD NO ISSUES STARTING THE VAN, BUT THE HEADLAMPS AND AIR CONDITION FAN DIM AND RETURN TO FULL POWER EVERY FIVE TO TEN SECONDS. TWICE, THE VAN HAS JUST SHUT OFF WHILE DRIVING ON CITY STREETS AT ABOUT 35 MPH OR WHILE STOPPING AT AN INTERSECTION.
WHEN THE TEMPERATURE IS WARM THE DRIVER SIDE PASSENGER DOOR MALFUNCTIONS. I DON'T HAVE THE EXACT DATE WRITTEN DOWN BUT LEAST NOW TWO SUMMERS IN A ROW WE HAVE HAD THIS PROBLEM AND IT HAPPENS EVERY TIME WE USE THE DOOR IN THE HEAT. WE GOING OVER A BUMP IN THE ROAD THIS WILL MAKE THE DOOR AJAR LIGHTS COME ON AND THE DOOR WILL ACT LIKE IT IS OPENED SOME. THE REAR OF THE DOOR BEGINS TO MAKE A CONTINUOUS POUNDING NOISE. ALSO JUST CLOSING THE DOOR IN THE HEAT THE EXACT SAME THING WILL HAPPEN DOESN'T MATTER IF YOU USE THE AUTOMATIC DOOR OR NOT. THE REAR OF THE DOOR CONTINUES MAKING A NOISE, A POUNDING NOISE THAT IS VERY LOUD. WITH TWO CHILDREN IN THE BACK SEAT THIS CONCERNS ME VERY MUCH. I DO NOT WANT TO BE DRIVING AND THE DOOR OPEN. I DON'T KNOW IF THE LATCH IS FAILING OR WHAT IS HAPPENING. MANY WITH THE SAME MODEL IN VARIOUS YEARS HAVE THE SAME ISSUE WITH NO LUCK FINDING THE REASON. THIS IS A MAJOR HAZARD. I WOULD SUBMIT A VIDEO BUT DO NOT SEE AN OPTION FOR VIDEO
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT DRIVER'S SIDE DOOR, BUT IT FAILED TO OPEN. THE CONTACT NOTICED A BURNING ODOR AND SMOKE EMITTING FROM BETWEEN THE DRIVER'S SEAT AND THE DOOR. THE CONTACT ENTERED THE VEHICLE AND OBSERVED THAT THE DOOR AND DOOR FRAME WERE MELTED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND SOMEONE TO INVESTIGATE WITHIN 3-4 BUSINESS DAYS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILURE WAS CAUSED BY THE ROAD CROWNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the SRS warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic rewired of the air bag wiring harness, but the failure reoccurred. The vehicle was taken to the independent mechanic a second time, and the mechanic stated that the wiring harness needed to be replaced and advised the contact to reach out to the local dealer. The dealer was contacted, and the dealer stated that the wiring harness was being redesigned because the older model was not functioning correctly. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.
MY 2014 DODGE GRAND CARAVAN HAS ABOUT 40K MILES AND THE AIR BAG WARNING LIGHT ACTIVATES INTERMITTENTLY. I HAVE AN EXTENDED WARRANTY THAT DOES NOT COVER AIRBAGS AND THE DEALERSHIP (WITH WHOM I PURCHASED THE WARRANTY) HAS NO INTEREST IN DIAGNOSING THE ISSUE UNLESS I PAY AN UP-FRONT FEE. I THINK A VEHICLE THIS NEW SHOULD NOT BE HAVING THIS ISSUE IN THE FIRST PLACE AS IT IS OBVIOUSLY A DEFECT OR AN ELECTRICAL FAILURE OF SOME SORT. DO I HAVE ANY RECOURSE? THANKS!
OIL FILTER HOUSING HAS A MAJOR OIL LEAK. PART # 68105583AE IS ON NATIONAL BACK ORDER BECAUSE SO MANY OF THESE HAVE FAILED. I HAVE CALLED DEALERSHIPS ACROSS THE COUNTRY AND NO ONE WILL SELL ONE DUE TO THE AMOUNT OF FAILURES AND THE ONLY WAY TO GET THE PART REPLACED IS TO HAVE THE DEALERSHIP'S SERVICE DEPARTMENT REPLACE ONE.
MY WIFE WAS DRIVING OUR 2014 DODGE GRAND CARAVAN WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHEN THE BRAKES WENT SPONGY. IT SEVERELY IMPACTED HER ABILITY TO BRAKE SAFELY. SHE WAS DRIVING ON A CITY ROAD AT ABOUT 45 MPH WHEN THIS HAPPENED. I TOOK THE VAN TO GOLLING CHYRSLER, DODGE JEEP DEALERSHIP HOPING THAT THEY WOULD COVER IT UNDER WARRANTY. THE VAN IS NOT EVEN 3 YEARS OLD BUT IT HAS 50,000 MILES ON IT SO THERE REPLY WAS YOU SHOULD'VE BOUGHT AND EXTENDED WARRANTY. THEIR DIAGNOSIS WAS THE POWER BRAKE BOOSTER WENT BAD AND NEEDS TO BE REPLACED. NOW THE DEALERSHIP AND WHEN I CALLED CHRYSLER AND THEY SAID THE SAME THING BASICALLY I SHOULD'VE BOUGHT AN EXTENDED WARRANTY. ALL OF THE INDEPENDENT SHOPS I CALLED AROUND FOR QUOTES SAID IT IS EXTREMELY RARE FOR A BRAKE BOOSTER TO GO BAD AND ALL SAID THEY'VE NEVER SEEN ONE GO BAD ON SUCH A NEW VEHICLE. I DID SOME RESEARCH AND LOOKS LIKE FCA ISSUED A RECALL ON 2011-2014 DODGE DURANGO AND JEEP GRAND CHEROKEES FOR BAD BRAKE BOOSTERS. COINCIDENCE? I THINK NOT FROM WHAT I CAN FIND IT IS THE SAME PART!!!!!!! BEING FROM SOUTHEAST MICHIGAN I TRY TO BUY AMERICAN WITH THE BIG 3 BUT TIME AND TIME AGAIN I AM LET DOWN. SHOULD'VE BOUGHT A HONDA. *TR
OUR ALTERNATOR ON OUR RETURN TRIP ON VACATION WENT OUT. OUR 2014 DODGE GRAND CARAVAN ONLY HAS JUST OVER 50,000 MILES ON IT. ALTERNATORS SHOULD LAST AT LEAST 100,000 MILES. CHRYSLER WOULD NOT ACKNOWLEDGE OUR COMPLAINT AND WOULD NOT REIMBURSE US FOR THE COST OF THE FAULTY ALTERNATOR. ALTERNATORS ON 2014 DODGE GRAND CARAVANS SHOULD BE INSPECTED BY THE GOVERNMENT.
WHILE DRIVING THE VAN JUST CUT OFF IN THE MIDDLE OF THE ROAD. IT MANAGED TO ROLL TO THE SHOULDER AND STARTED. THE VAN WAS DRIVEN A LITTLE FURTHER AND THE SAME THING HAPPENED AGAIN. THE NEXT DAY THE SAME THING HAPPENED. IT WAS TAKEN TO A DEALERSHIP AND THEY SAID IT WAS THE WRONG SIZE TIRES ON THE REAR CAUSED THE ABS TO COME ON AND STOPPED THE VEHICLE. THEY REPLACED THE TIRES AND RETURNED THE VAN. TWO DAYS LATER IT DID THE SAME THING. TOOK THE VAN BACK AND THEY KEPT IT FOR OVER A MONTH. THEY REPLACED THE TRANSMISSION & RETURNED IT. THE SAME PROBLEM OCCURRED AGAIN AND WAS TAKEN BACK. THE DEALERSHIP COULD RECREATE THE PROBLEM BUT DIDN'T KNOW WHAT WAS WRONG WITH IT. ANOTHER MONTH OR MORE GOES BY AND THEY DECIDED THAT THE PUMP THAT THEY REPLACED WAS DEFECTIVE. THEY REPLACED THE PUMP AND RETURNED THE VAN. A COUPLE OF WEEKS GO BY AND THE VAN IS CUTTING OFF AGAIN. IT IS CURRENTLY AT THE DEALERSHIP AGAIN. EACH TIME THAT THIS HAPPENED THE VEHICLE WAS BEING DRIVEN ON A ROADWAY IN TRAFFIC. THIS REALLY COULD CAUSE AN ACCIDENT. I BELIEVE THIS VEHICLE IS JUST A LEMON AND CANNOT BE REPAIRED TO THE POINT THAT ANYONE FEELS SAFE DRIVING IT. *TR
AIR BAG SENSOR LIGHT KEEPS COMING ON. TOOK TO DEALERSHIP AND SERVICE STATES KIDS FEET MUST BE KICKING IT LOSE OR SHOVING BOTTLE UNDER SEAT. 1ST OFF VEHICLE IS SUPPOSE TO BE TO TRANSPORT ESPECIALLY KIDS! KIDS HAVE NOT BEEN IN VEHICLE FOR MONTH AND LIGHT IS NOW COMING ON. WENT OFF FOR A COUPLE OF WEEKS AGAIN AND NOW COMES ON AND SHUTS OFF WHEN HITTING SLIGHTEST BUMP IN ROAD. QUESTIONING IF FAULTY OR BAD CONNECTOR BUT SERVICE STATES THEY WILL CHARGE ME TO FIX IT DESPITE WARRANTY. PLEASE HELP ME! *TR
ON TUESDAY 10/18/2016, I WAS BACKING THE VAN OUT OF THE GARAGE AND STOPPED TO ADJUST THE TILT WHEN THE AIRBAG LIGHT SUDDENLY CAME ON. TOOK IT TO THE DEALER (10/20/2016) AND WAS TOLD THEY WANTED $115 TO RUN THE DIAGNOSTIC. ALL SAFETY RELATED ISSUES WITH ANY VEHICLE SHOULD BE WARRANTIED FOR THE LIFE OF THE CAR.
ON SEPTEMBER 17, 2016 AROUND 8PM, I PUT THE VAN IN PARK TOOK MY FOOT OFF THE BREAK AND STEPPED OUT. AS I WENT TO MOVE AND SHUT THE DOOR, THE VAN POPPED OUT OF PARK INTO REVERSE. THE DOOR PUSHED ME DOWN ONTO THE GROUND AND DRAGGED ME, AS MY BODY WAS FREE OF THE DOOR MY LEFT ARM WAS RUN OVER BY THE FRONT TIRE AND THE VAN KEPT GOING. MY MOTHER IN LAW WAS STILL IN THE PASSENGER SEAT TRYING TO STOP THE VAN. SHE FINALLY STOPPED IT, BUT IT WAS TO LATE, MY ARM WAS ALREADY RUN OVER RESULTING IN A VERY SERIOUS CRUSH INJURY THAT HAD TO HAVE EMERGENCY SUGERY. I NOW HAVE METAL PLATES IN MY LEFT ARM THAT WILL NEVER BE REMOVED. I HAVE PAIN EVERY DAY AND BECAUSE OF THIS, I HAD TO RETURN THE VEHICLE TO THE FINANCE COMPANY BECAUSE I CANNOT WORK NOW. MY FIANCE DROVE THE VEHICLE SEVERAL TIMES AFTER THE INCIDENT AND HE ALSO HAD THE VEHICLE POP OUT OF PARK INTO REVERSE BUT HE WAS STILL IN THE DRIVER'S SEAT AND ABLE TO STOP IT.
I WAS DRIVING AT NIGHT AND ALL OF A SUDDEN THE CAR DIED WHILE IN MOTION; THE ENGINE STOP WORKING, THE LIGHTS WENT VERY DIM AND IT WAS DIFFICULT TO DRIVE IT AT THAT MOMENT, I ALMOST GOT HIT FROM THE CAR BEHIND ME AND I WAS CLOSE TO HIT THE CAR IN FRONT OF ME. I DIDN'T GET ANY WARNING LIGHTS FOR THE ENGINE OR THE BATTERY. I TRIED TO TURN IT ON AGAIN AND IT CRANKED BUT DIDN'T START. A LITTLE LATTER I TRIED AGAIN AND THE CAR STARTED. WHILE DRIVING BACK HOME I NOTICE THAT THE LIGHTS WERE DIM, BUT I DIDN'T GET ANY WARNING LIGHTS FROM THE ENGINE OR THE BATTERY AGAIN. I ALSO NOTICED THAT THE STEREO RESET ALL THE STATIONS AND THE CLOCK. IT WAS VERY DANGEROUS. I AM VERY UPSET BECAUSE THAT'S THE CAR MY KIDS RIDE EVERYDAY.
REAR PASSENGER RIGHT SLIDING DOOR NON-FUNCTIONAL. DOOR CANNOT BE OPENED OR CLOSED. G-D FORBID THIS VEHICLE IS INVOLVED IN AN ACCIDENT, MY GRANDCHILDREN WILL NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. I CONSIDER THIS A SAFETY ISSUE. CHRYSLER DOES NOT.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TAILGATE SPOILER DETACHED FROM THE VEHICLE. AS A RESULT, THE SPOILER STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,800.
FUEL LINE FAILURE WHILE MERGING ONTO MAJOR HIGHWAY. THIS RESULTED IN LOSS OF ACCELERATION AND POWER STEERING ON THE HIGHWAY. VEHICLE COASTED / ROLLED TO THE NEXT AVAILABLE HIGHWAY EXIT. UPON INSPECTION OF THE ENGINE COMPARTMENT, I OBSERVED BOILING LIQUID; VEHICLE WAS NON-FUNCTIONAL AND HAD TO BE TOWED TO DEALER. ODB SCANNER REPORTED IT AS A #2 CYLINDER FAILURE. PRIOR TO HIGHWAY FAILURE, VAN HAD PROBLEMS WITH THE CHECK ENGINE LIGHT RESULTING FROM A #2 CYLINDER MISFIRE. TOOK THE VAN TO DEALER AND THEY DID NOT FIND THE CORRECT PROBLEM, SO PAID TWICE FOR SERVICE. THE FIRST PAYMENT TO FIX RESULTED FROM THE CHARGE FOR INSPECTION FROM THE CHECK ENGINE LIGHT. SECOND CHARGE RESULTED AFTER NEEDING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND AFTER THE DEALER FIXED THE FUEL LINE ISSUE.
THE REAR BACK SEAT FOLDED IN ON OUR 11 YEAR OLD SON WHEN I CAME TO A QUICK STOP (TRAVELING <20MPH). HE WAS OK, AND WE WILL NOT BE USING THAT SEAT AS WE DISCOVERED THAT IT WILL NOT ACTUALLY LOCK INTO AN UPRIGHT POSITION. IF THIS HAD OCCURRED IN AN ACCIDENT AT GREATER SPEEDS I'M CERTAIN THAT THIS DEFECT WOULD HAVE RESULTED IN SIGNIFICANT INJURY AND/OR DEATH.
ACCELERATOR STICKS WHEN FULL THROTTLE IS APPLIED. I TRADED A 2010 CHRYSLER LX VAN I HAD FOR 5 YEARS IN ON THIS VEHICLE AND IT HAD THE SAME PROBLEM. THE CHRYSLER ACCELERATOR WAS REPLACED TWICE, ONCE AT MY EXPENSE AND ONCE ON A RECALL AND THE PROBLEM WAS NOT CORRECTED. TODAY WAS THE FIRST TIME I EXPERIENCED THIS PROBLEM WITH THE DODGE VAN I BOUGHT IN JANUARY 2016. FROM PREVIOUS EXPERIENCE I KNEW WHAT TO DO OR I COULD HAVE HAD A SERIOUS ACCIDENT. I WAS ON A 4-LANE CITY STREET AND CHANGING LANES AT THE TIME THE PROBLEM OCCURRED. A LESS EXPERIENCED DRIVER WOULD LIKELY HAVE BEEN INVOLVED IN A REAR END COLLISION. I WAS ABLE TO PUT THE EDGE OF MY SHOE UNDER THE ACCELERATOR AND PULL IT UP OFF THE FLOOR. IS THERE A RECALL ON THE DODGE AND IF NOT WHAT CAN I DO TO PREVENT THIS HAPPENING AGAIN? I AM CONCERNED FOR THE SAFETY OF ME AND MY FAMILY WHEN MY WIFE DRIVES THE VAN.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,320.
I BOUGHT MY VEHICLE AT A CHEVROLET DEALER AND THEY HAVE NO INFO IF THERE IS A RECALL ON DODGE VANS REGARDING AIRBAG LIGHTS COMING ON AND OFF, I SEARCHED FOR A RECALL ON THIS BUT ONLY FOUND IT ON OTHER DODGE VEHICLES. IT HAS BEEN DOING IT FOR ALMOST 3 WEEKS NOW, ON OCCASION STAYS ON FOR A DAY OR TWO OR COMES ON AND OFF FOR SEVERAL MINUTES AND SOME DAYS DOES NOT COME ON AT ALL. IT COMES ON WHEN FIRST START VEHICLE OR WHILE IN MOTION.
WE PURCHASED A 2014 DODGE GRAND CARAVAN IN FEBRUARY 2015 WITH 18K MILES ON IT. OUR DUAL AC/HEAT CONTROLS WORKED FINE UNTIL APRIL 2016. AT THAT TIME, THE PASSENGER SIDE CONTROLS ONLY PROVIDED HEAT NO MATTER HOW MANY TIMES YOU FLIP THE TEMPERATURE CONTROL BACK AND FORTH. WHEN YOU RUN THE AC, THE DRIVERS SIDE WORKS FINE BUT MUST SHUT THE VENTS OFF ON THE PASSENGER SIDE BECAUSE OF THE HOT AIR. I HAVE RESEARCHED THIS PROBLEM ON MULTIPLE DODGE FORUMS AND OTHER SITES AND AND IT APPEARS THAT DODGE HAS BEEN HAVING THIS ISSUE SINCE THE 2011 MODELS CAME OUT. THIS IS AN OBVIOUS DEFECT AND NEEDS TO BE ADDRESSED SO THE PROBLEM CAN BE FIXED. SINCE THIS HAS JUST OCCURRED IN THE LAST COUPLE OF MONTHS I HAVE NOT BEEN TO GET TO A DEALER TO FIND OUT WHAT IT WOULD COST BUT THE ESTIMATES I HAVE SEEN OR OUTRAGEOUS. MANY PEOPLE HAVE INDICATED IT IS THE ACTUATOR DOOR, UPDATE TO FIRMWARE AND EVEN REPLACEMENT OF AN HVAC UNIT (?). THIS IS NOT A ONE-TIME ISSUE WITH ONE VEHICLE. THIS PROBLEM IS GROWING AND NEEDS TO BE ADDRESSED.