2014 Dodge Grand Caravan Complaint Log

I PULLED OUT OF A WELL LIGHTED GAS STATION AT NIGHT AND MY INSTRUMENT PANEL LIGHTS COME ON AUTOMATICALLY SO I ASSUMED MY HEADLIGHTS WERE ALSO ON .AS I PROCEEDED TO RT 50 AND MADE THE RIGHT TURN, IT WAS PITCH BLACK EXCEPT FOR THE DASH LIGHTS WHICH WERE FULLY LIT .THE PROBLEM WAS I COULDN'T FIND THE SWITCH TO TURN ON THE HEADLIGHTS BECAUSE WITH THE HEADLIGHTS OFF, THE SWITCH WASN'T ILLUMINATED. I WAS NOW IN A SERIOUS PANIC. I WAS MOVING SLOW BUT COULDN'T SEE THE ROAD OR WHERE I WAS IN THE ROAD! I FINALLY CAME TO A COMPLETE STOP. I WAS AFRAID SOMEONE WAS GOING TO HIT ME FROM BEHIND. MY WIFE AND I COULD HAVE BEEN KILLED! I FINALLY FOUND THE SWITCH AFTER ABOUT A MINUTE. THIS HAS ALSO BEEN A PROBLEM WHILE DRIVING AT DUSK AND THE DASH LIGHTS COME ON AUTOMATICALLY AND AS IT GETS DARKER YOU DON'T REALIZE YOUR HEADLIGHTS AREN'T ON. ONE TIME A FRIEND WAS FOLLOWING US AND CALLED US ON THE CELL PHONE TO LET US KNOW OUR LIGHTS WEREN'T ON! NOTE: WE DROVE A 2000 CARAVAN FOR 14 YEARS AND KNEW TO TURN ON THE HEADLIGHTS WHEN WE COULDN'T SEE THE INSTRUMENT PANEL. SAME WITH ALL MY VEICHLES BEFORE THAT. WE'VE BEEN CONDITIONED , THAT'S HOW IT WORKS.

AT ABOUT 47,000 MILES, I BEGAN TO HEAR A GROWLING, GRINDING, SHAKING SOUND WHILE STOPPING ON HIGHWAY DURING HIGH SPEED. I BEGAN TO NOTICE IT AT REGULAR STOPPING SPEED. I THOUGHT IT WAS BRAKE PADS. HOWEVER, GOING TO THREE SHOPS. IT WAS DETERMINED BRAKES WERE NOT THE PROBLEM. I T WAS THE LEFT FRONT WHEEL BEARING. AT SUCH LOW MILEAGE AND REGULAR WEAR, I BELIEVE IT TO BE A MANUFACTURER'S DEFECT. PLEASE ADVISE.

OUR 2014 DODGE GRAND CARAVAN HAS THE SAME EXACT ISSUES AS 2011-2013 MODELS WITH THE MISFIRE ON CYLINDER 2 OR MULTIPLE CYLINDERS, AS WELL AS THE ENGINE TICKING. WE HAVE TRIED TO PURSUE THIS PROBLEM WITH CHRYSLER VIA OUR LOCAL DODGE DEALERSHIP. THEY SAY IT IS A MERE COINCIDENCE. WE FEEL THAT IT IS A CONTINUATION OF THE SAME PROBLEM INTO THE NEW MODEL YEAR, AND THAT THEIR SUPPOSED FIX FOR THIS PROBLEM IS NOT WHAT THEY THOUGHT IT WOULD BE. THE ENGINE LIGHT CAME ON WITHIN HOURS OF PURCHASING IT FROM A REPUTABLE USED CAR DEALERSHIP. RETURNED TO DEALER, THEY READ THE CODE, SAID IT WAS PROBABLY JUST A FLUKE, AND RESET IT. A COUPLE HOURS LATER IT CAME BACK ON. BROUGHT IT BACK TO THE DEALERSHIP. THEY TRIED THE "EASY" FIXES (SPARK PLUGS, WIRES, COIL) AND THE ENGINE CONTINUED TO THROW THE SAME CODE. THEY BROUGHT IT TO A REGULAR DODGE DEALERSHIP, WHERE THEY CLEANED THE INJECTORS, SAID THE PROBLEM WAS SOLVED AND SENT US ON OUR WAY. WITHIN HOURS IT THREW THE SAME CODE. CALLED THE DEALERSHIP, BUT THEY DID NOT RESPOND. WE LIVED 8 HOURS AWAY, AND WERE HALFWAY HOME AT THAT POINT. SO WE TRIED TO PURSUE IT WITH OUR LOCAL DEALERSHIP, AND THEY ARE SAYING IT IS JUST A COINCIDENCE. WE HAVE DONE EXTENSIVE RESEARCH, BOTH BEFORE AND AFTER PURCHASING THE VEHICLE, AND INTENTIONALLY AVOIDED THE 11-13 MODELS BECAUSE OF THIS EXACT PROBLEM. NOW WE REALIZE WE SHOULD HAVE BOUGHT ONE OF THOSE MODEL YEARS BECAUSE DODGE WILL CORRECT THEIR PROBLEM. HOWEVER, NOT ENOUGH COMPLAINTS HAVE BEEN MADE ABOUT THE 14S TO GET THEM TO OWN UP TO THE CONTINUED PROBLEM AND OFFER A REPAIR. ALL WE GOT FROM THE LOCAL DEALERSHIP WAS A QUOTE FOR $2500 TO FIX THIS PROBLEM. OUR RESEARCH HAS TURNED UP SEVERAL OTHER 2014 VEHICLES WITH THE SAME PENTASTAR ENGINE (NOT NECESSARILY GRAND CARAVANS) THAT ARE HAVING THE SAME ISSUE. DODGE EXTENDED THE WARRANTY FOR 11-13 TO 150,000 DUE TO THIS EXACT SAME PROBLEM. THEY SHOULD INCLUDE 2014.

I HAD AN ELECTRICAL FIRE IN MY 2014 CARAVAN, THE FIRE STARTED IN THE AREA OF THE TIPM MODULE AND BURNED UP A WIRING HARNESS IN CLOSE PROXIMITY TO THE TIPM MODULE AS WELL. THE FIRE STARTED WHILE WE WERE DRIVING THE VEHICLE. I RECENTLY FOUND A DEFECT INVESTIGATION TO DO WITH 2008-2014 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN TIPM MODULES THE NHTSA ACTION NUMBER WAS DPI4004 AND ALSO STATED OTHER VARIOUS ISSUES INCLUDING THE FAILURE OF THE INSTRUMENT PANEL. WE ALSO HAD THE INSTRUMENT PANEL SHUT DOWN WHILE DRIVING A WHILE BACK, BUT EVERYTHING CAME BACK ON AND THIS INCIDENT HASN'T HAPPENED AGAIN. I AM CONCERNED WITH THE SAFETY OF THE VEHICLE AND WANTED TO MAKE PEOPLE AWARE OF THE ISSUES I HAVE HAD. IT SEEMS REALLY FISHY THAT THERE WAS A PREVIOUS INVESTIGATION INTO THE TIPM MODULE, AND THAT TWO OF THE INCIDENTS THAT I HAVE EXPERIENCED ARE CALLED OUT IN THE REPORT MENTIONED ABOVE.

MIL LIGHT CAME ON. HAD OIL CHANGED & CHECKED. MIL DID NOT TURN OFF. TPMS LIGHT CAME ON. CHECKED TIRES. TPMS LIGHT DID NOT TURN OFF. ESC LIGHT CAME ON. VEHICLE GOT STUCK IN PARK SEVERAL TIMES. GOT VEHICLE OUT OF PARK AND DROVE HOME. VEHICLE WAS PARKED FOR A FEW DAYS. TRIED TO START. DEAD BATTERY. CHARGED BATTERY AND STARTED VEHICLE. VEHICLE WOULD NOT TURN OFF EVEN WITH IGNITION KEY REMOVED. VEHICLE OVERHEATED TO MAX TEMPERATURE ON GAUGE, BEGAN TO STEAM AND SPILLED A LOT OF COOLANT. VERY AFRAID VEHICLE WOULD CATCH FIRE. CALLED AAA AND TOW TRUCK DRIVER LOCATED AND REMOVED FUSE TO SHUT DOWN RUNNING VEHICLE. HAD VEHICLE TOWED TO CHRYSLER DODGE DEALERSHIP. AFTER A WEEK STILL HAVE NOT HEARD FROM DEALERSHIP SERVICE DEPARTMENT OR CHRYSLER. THE VEHICLE BEING STUCK WITH THE ENGINE RUNNING EVEN WITH IGNITION KEY REMOVED AND SUBSEQUENT RAPID OVERHEATING AND LOSS OF COOLANT PRESENTED AN EXTREMELY DANGEROUS SITUATION WITH THE STRONG POTENTIAL FOR A VEHICLE FIRE. THE TPMS LIGHT MALFUNCTION LEAVES THE DRIVER UNABLE TO DETERMINE IF THERE REALLY IS AN UNDERINFLATED TIRE AND/OR TIRES. THE ESC LIGHT MALFUNCTION LEAVES THE DRIVER UNABLE TO USE THIS FUNCTION FOR IMPROVED THE VEHICLE'S TRACTION IN VATIOUS SITUATIONS.

TL* THE CONTACT OWNS 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN BOTH REAR SLIDING DOORS WERE OPENED, IT CAUSED SCRATCHES ON BOTH REAR DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE RUST TO THE BODY OF THE VEHICLE. THE CONTACT CALLED AN UNKNOWN LOCAL DODGE DEALER, AND INFORMED THAT DURING HOT CLIMATES THE TRIM ON THE REAR SLIDING DOORS EXPANDED CAUSING CONTACT TO THE BODY OF THE VEHICLE AND LEAVING DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE WAS CHECKED AND AIR WAS PLACED IN THE TIRES, BUT THE WARNING REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

THE DASHBOARD LIGHT AND BELL FOR AIR BAGS KEEPS COMING ON. CAR WAS BEING DRIVEN ON REGULAR ROADS FROM 35 TO 70 MILES PER HR

THE RIGHT SIDE SEAT IN THE MIDDLE ROW HAS FLIPPED TO FOLD ITSELF WHILE I WAS DRIVING. THIS HAS HAPPENED TWICE. NO ONE WAS IN THE SEAT EITHER TIME. I AM NOT CERTAIN IF THE CAR WAS IN MOTION. IT APPEARS THE LEVER THAT RELEASES THE SEAT FOR THE STOW AND GO FEATURE EITHER DISENGAGED OR DID NOT FULLY ENGAGE THE LAST TIME THE SEAT WAS POSITIONED. I WONDERED IF THE SEAT WAS NOT FULLY LOCKING INTO THE UPRIGHT POSITION EVERYTIME. SO I HAVE TRIED TO LIFT THE LEVER UP JUST ENOUGH TO DISENGAGE THE SEAT WHILE KEEPING THE SEAT IN THE UPRIGHT, BUT NOT LOCKED, POSITION. I HAVE NOT BEEN ABLE TO DO SO.

MY 2014 GRAND CARAVAN HAS BEEN HAVING ISSUES WITH NOT STARTING. I MAY HAVE TO TRY 4 TIMES BEFORE IT WILL START. THIS WAS BAD ENOUGH, BUT IT HAS ALSO LEFT ME SITTING IN VERY BUSY TRAFFIC 3 TIMES IN THE LAST TWO WEEKS. THE FIRST TIME HAPPENED AS I WAS EXITING OFF THE INTERSTATE. THE CAR JUST WENT DEAD WITH NO WARNING. I WAS ABLE TO RESTART AND KEEP GOING. THE SECOND AND THIRD INCIDENTS HAPPENED YESTERDAY. THE FIRST TIME IT WENT DEAD YESTERDAY WAS AS I WAS PULLING OUT OF MY DRIVEWAY. I WAS COMPLETELY ON THE ROAD AND WAS IN THE PROCESS OF TRYING TO ACCELERATE. MY CAR BEGAN TO SHAKE, ALL LIGHTS CAME ON THE PANEL, AND THE CAR WAS DEAD. THE SECOND TIME THIS HAPPENED YESTERDAY, I WAS SLOWING DOWN TO STOP AT A RED LIGHT ON A VERY BUSY 4 LANE HIGHWAY. THE CAR WENT DEAD WITH NO WARNING. WE TOOK THIS CAR TO THE DEALERSHIP TO HAVE IT CHECKED. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS NO CODE. I REFUSE TO DRIVE THIS CAR, THAT WE'VE HAD LESS THAN A YEAR, BECAUSE I FEAR FOR MY LIFE AND EVEN MORE FOR MY CHILD'S LIFE. THIS NEEDS TO BE FIXED IMMEDIATELY.

THE VEHICLE AIRBAG LIGHTS STAY ON...THE WINDSHIELD WIPERS CUT ON BY THEMSELVES AND THE WINDOW ROLLS DOWN BY ITSELF. THE CAR CAN BE STATIONARY OR IN MOTION.

WHEN YOU ACCELERATE OVER 60 MPH OR IF ITS WINDY, THE WINDSHIELD WHISTLES LIKE IT IS NOT SEALED

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS COMPLAINT FOR THE REAR VENT SWITCH IS JUST TO EXPRESS MY FRUSTRATION WITH THE LENGTH OF TIME IT'S TAKING TO GET THE NEW SWITCH. HOW LONG SHOULD IT TAKE WHEN VANS PRIOR TO 2010 HAD A SIMILAR SWITCH THAT WORKED PERFECTLY. THIS HAS BEEN GOING ON SINCE 3/14, & SHORTLY AFTER I BOUGHT THIS USED VAN I CONTACTED DEALERS IN AZ IN 2/15 & THE WAITING LIST WAS TOO LONG. SO I WAITED UNTIL WE RETURNED TO MI, REPORTED IT IN 4/15, & WAS JUST TOLD THEY ARE JUST RECEIVING PARTS FOR THE MARCH WAITING LIST & SO IT WILL AT LEAST BE ANOTHER 2-4 MONTHS FOR ME. I WANT THIS FIXED BEFORE WE RETURN TO AZ IN DEC. CAN'T CHRYSLER BE SPEEDED UP??? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION OF UNSPECIFIED WIRING THAT BURNED OUT THE FUEL PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN EQUIPPED WITH YOKOHAMA AVID TIRES, SIZE: S33 225/65/R17 (NA). UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER TIRES WERE WORN HALFWAY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS CONFIRMED THAT THE TIRES WERE WORN DOWN HALFWAY. THE CONTACT WAS INFORMED THAT THIS WAS ABNORMAL WEARING WITH THIS SPECIFIC BRAND OF TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 6,143. UPDATED 09/06/16*LJ *CN

APPROX. 3 WEEKS AGO MY 2014 DODGE CARAVAN BEGAN TO HAVE ACCELERATION ISSUES. WHEN GETTING ON THE FREEWAY IT LOST THE ABILITY TO ACCELRATE AND I DROVE 15-25 MPH ON THE INTERSTAE FOR ABOUT 3 MILES BEFORE IT FINALLY REACHED 30 MPH AND THEN BEGAN TO FUNCTION NORMALLY. THE ACCELRATION PROBLEM OCCURED SEVERAL TIMES PROMPTING ME TO SCHEDIULE A MAINTINANCE APPT. THEN ON 7/23/15 MY 2014 DOGE GRAND CARAVAN STARTED HAVING ISSUES STARTING; WHEN I WOULD TURN THE KEY IT WOULD SPUTTER BEFORE CATCHING AND CRANKING. THAT EVENING I TURNED IT OFF AND UPON RETURNING IT WOULD NOT CRANK AT ALL. WHEN I WOULD TURN THE KEY IT JUST CLICKED AND I COULD SMELL WHAT SEEMED TO BE BURNING WIRES. IT WAS TOWED TO THE DODGE DEALERSHIP AND I AM AWAITING A UPDATE ON THE ACTUAL DIAGNOSTIC'S.

TL* THE CONTACT RENTED A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900.

CALLED A TOW TRUCK AFTER A BLOWN TIRE. WAS TOWED TO THE NEAREST SHOP WHERE THEY ATTEMPTED TO REPAIR THE TIRE. THEY INSPECTED ALL FOUR OF MY TIRES AND I WAS ADVISED I HAD DRY ROT IN THEM AND THEY EXPECTED I WOULD BE REPLACING THEM ALL WITHIN A YEAR. ONLY HAD THE VEHICLE FOR ONE YEAR AND WAS ONLY AT 6000 MILES. SINCE THEN I'VE TAKEN IT TO 2 OTHER TIRE SPECIALISTS AND ALL TOLD ME MY VEHICLE IS A HAZARD TO DRIVE, AND IT SHOULD BE PARKED UNTIL FIXED. SPOKE WITH THE DODGE DEALERSHIP, CUSTOMER SERVICE, AND YOKOHAMA TIRES REP, ALL SAID ITS COSMETIC AND I SHOULDN'T WORRY ABOUT IT. I REFUSE TO PUT MY FAMILY IN JEOPARDY BECAUSE THEY DON'T WANT TO FIX THEIR MISTAKES.

I WENT ON A TRIP WITH 5 PEOPLE. MY GRAND CARAVAN HAS 4 BUCKET STYLE SEATS, 2 IN FRONT 2 IN THE MIDDLE. IN THE REAR OF MY VEHICLE WHICH HAS THE STOW AND GO SEATING OPTION THERE ARE TWO SEATS. ONE IS FOR 1 PERSON THE OTHER FOR 2 PEOPLE. I OPENED THE SEAT FOR TWO, EVEN THOUGH THERE WAS ONLY ONE SITTING IN THE REAR. I CLOSED THE REAR DOOR AFTER MY FRIEND WAS SEATED. WHEN WE GOT TO OUR DESTINATION THE 4 FRONT PEOPLE IN FRONT GOT OUT. WE THEN DISCOVERED THE PERSON IN THE REAR HAD NO WAY TO OPEN THE REAR DOOR FROM THE INSIDE. SURE I THE DRIVER HAD A BUTTON ON THE FRONT CONSOLE AND ANOTHER ONE ON MY KEY FOB, TO RELEASE THE REAR LIFT DOOR, BUT THE PERSON IN THE REAR WAS TRAPPED AS SHE HAD NO WAY TO OPEN THE DOOR FROM THE INSIDE. THAT IS BOTH A INCONVENIENCE ISSUE AND A SAFETY ISSUE. BUT THERE SHOULD BE A BUTTON WITH A CHILD LOCK TO PREVENT KIDS SITTING IN THE REAR FROM OPENING THE DOOR THEMSELVES OR TO ALLOW AN ADULT TO OPEN THE LIFT DOOR THEMSELVES

DURING TRAFFIC AT ROUGHLY 10PM, THE CHARGE INDICATOR LIGHT CAME ON. OUR VEHICLE ALL OF A SUDDEN STARTED LOSING POWER ON THE FREEWAY. BY THE TIME WE GOT TO THE NEXT EXIT, WE WERE LOSING POWER WITH STEERING, CAUSING US TO CRASH INTO A FIRE HYDRANT. WE WERE ABLE TO GUIDE IT INTO A PARKING SPOT BEFORE LOSING THE REST OF THE ELECTRICAL CAPABILITIES (WINDOWS, LIGHTS, ETC.). MY FAMILY WAS STUCK IN THAT DESOLATE ARE WITH NO WAY TO CHARGE OUR PHONE AND TWO SLEEPING YOUNG CHILDREN. AFTER GETTING IT TOWED, THE VEHICLE ENDED UP IN THE SHOP FOR A LITTLE UNDER 3 WEEKS FOR REPAIR TO THE COLLISION THAT HAD OCCURRED. THE ELECTRICAL CHECKED GOOD. THE NEXT DAY, THE CHARGING INDICATOR LIGHT AGAIN WENT ON AFTER BEING ON THE ROAD FOR ROUGHLY 18 MILES. THANK GOODNESS THIS TIME IT ALL HAPPENED IN THE DAY AND WE WERE STUCK IN A BETTER AREA. AFTER CHECKING GOOD AGAIN AT THE COLLISION CENTER, THE VEHICLE WAS TRANSFERRED TO THE DODGE DEALER FOR FURTHER DIAGNOSIS. THIS IS WHEN THEY FINALLY PINPOINTED IT WAS AN ALTERNATOR ISSUE. THANKFULLY THE VEHICLE IS STILL UNDER WARRANTY.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/19/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 1/14/2016 *JS

ON THE MORNING OF APRIL 18, 2015 AROUND 2:30 AM THE ENGINE COMPARTMENT OF THE VEHICLE WAS OBSERVED TO BE ON FIRE BY A NEIGHBOR WHO CALLED 911. THE POLICE REPORT STATES THAT THE MINI VAN WAS ALMOST FULLY ENGULFED BY THE TIME THEY ARRIVED. THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY SINCE 5 PM THE DAY PRIOR AND HAD NOT BEEN STARTED SINCE THAT TIME. AT THE TIME OF THE FIRE THE VEHICLE HAD ABOUT 10,000 MILES ON IT AND THE CHRYSLER WORK AROUND FOR THE 'VENT WINDOW SWITCH' RECALL HAD BEEN DONE AS THEY DID NOT HAVE THE PART TO REMEDY THE PROBLEM. THIS HAS BEEN REPORTED TO CHRYSLER WHO AFTER ALMOST 10 MONTHS HAS DETERMINED THAT THEY DO NOT SEEM TO KNOW WHAT CAUSED THE FIRE BUT THAT THEY ARE NOT RESPONSIBLE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ALSO CONCERNED ABOUT THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE WINDOWS WOULD ROLL UP OR ROLL DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

DEALERSHIP IN SEMI VALLEY FAILED TO PROVIDE SERVICE REGARDING SAFETY RECALL (P25/NHTSA 14V-234). REAR QUARTER VENT WINDOW SWITCH. STOPPED AT THE DEALERSHIP MANY TIMES AND LEFT MY INFORMATION TO BE CALLED WHEN THE PARTS ARRIVED. I WAS NEVER CALLED, AND ON 04/13/15, I AGAIN STOPPED AT THE DEALERSHIP WITH THE SECOND RECALL NOTICE, AND ASKED TO HAVE THE PART ORDERED. WHEN THE SERVICE PERSON WOULD NOT DO IT, I ASKED HIM IF HE WAS REFUSING TO ORDERED THE PART. THEN HE BEGAN YELLING AT ME, AND SAID HE HAD A LIST. I ADVISED HIM THAT I BEEN ON A LIST FOR OVER A MONTH. THAT JUST MADE HIM MADDER. I LEFT A BUSINESS CARD AND LEFT THE LOCATION. I TRIED CALLING THE 800 NUMBER FOR DODGE, BUT AFTER 42 MINUTES ON HOLD I JUST GAVE UP. *TR

AS I WAS AT A STOP MY CAR STALLED. THEN STARTED BOGGING REAL BAD AS IF IT WAS RUNNING ON 4 CYLINDERS. HAD IT TOWED TO THE DEALER AND THE CHECK ENGINE LIGHT WAS FLASHING. THEY PUT IT ON THE MACHINE AND SAID IT WAS FINE. 2 WEEKS LATER THE SAME THING HAS HAPPENED AND THEY ARE TELLING ME THEY CAN NOT DIAGNOSE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 7/6/2015 *JS

THIS DODGE GRAND CARAVAN 2014 WAS PURCHASED ON 5-2014. THIS VAN IS A DEATH TRAP. THIS NEEDS INVESTIGATION ON THE AMOUNT OF PEOPLE WHOM HAVE DIED AS A RESULT OF DRIVING THIS VAN. THIS VAN HAS MOST LIKELY BEEN THE CAUSE OF SEVERAL ACCIDENTS AND DEATHS. PLEASE LOOK IN TO THIS. I AM A EXPERIENCED DRIVER OF OVER 35 YEARS WITH KNOWLEDGE OF VEHICLES. THIS 2014 DODGE VAN SHOULD BE TAKEN OFF THE STREETS. I CAN NOT EXPRESS TO YOU ENOUGH HOW HORRID THE PROBLEM IS WITH THIS VAN. SIMPLE STORY ON MARCH 21, 2015 WHILE DRIVING ON TO A VERY SHORT RAMP WHICH LEADS TO THE HIGHWAY WITH LIMITED TIME TO GET IN YOUR SLOT OR FOR THOSE ON IT ALREADY, TO MAKE YOU A SLOT, I ACCELERATED TO NEEDED SPEED TO GET A SLOT, ONCE I WAS UP TO 70 MPH I LET OFF THE GAS PEDAL, THE CAR CONTINUED TO ACCELERATE I WAS THEN NOT ONLY IN THE THICK OF HIGHWAY TRAFFIC TRAVELING ON I-70 BUT AS WELL AFTER STOMPING LITERALLY ON THE BREAKS TWICE THE CAR RPM CONTINUED TO RAISE I WAS SOON GOING 90 MPH AGAINST MY WILL AND INSTANTLY THOUGHT MAYBE IT WAS THE GAS PEDAL STUCK I CLEARLY LOOKED DOWN AND SAW IT WAS NOT STUCK ON A MATT SINCE MY VAN HAD NO MATT IN THE FRONT DRIVERS SIDE, AND FRANTICALLY STARTED PULLING THE GAS PEDAL UPWARDS WITH MY FOOT TRYING TO UNSTICK IT WHICH IT WAS NOT STUCK I THEN STOMPED ON THE BREAKS AGAIN PANICKING AT THIS TIME AS NOT ONLY COMING UPON THE CAR IN FRONT STILL GOING NEAR 95 MPH AND ACCELERATING BUT THERE WAS NO OPEN SLOT TO ESCAPE AROUND ANY CARS, I TRIED 4-5 TIMES MORE TO LIFT THE PEDAL WITH MY FOOT IT WOULDN'T SLOW, I THEN THREW CAR INTO NEUTRAL AND SLOWED IT DOWN AND DRIFTED IT OFF THE RAMP EXIT 295. I THEN TURNED IT OFF AT STOP SIGN AND RESTARTED IT TERRIFIED, AND WENT HOME SLOW NOT OVER 30 MPH. I SINCERELY BELIEVE THAT THERE HAVE BEEN MULTIPLE DEATHS AND ACCIDENTS FROM THIS THAT WAS NEVER REPORTED. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CONSUMER WRITES IN REGARDS TO A DEFECTIVE REAR QUARTER VENT SWITCH RECALL, LACK OF PARTS. *SMD

USING CRUISE CONTROL: UPON HITTING RESUME, VEHICLE ACCELERATED RAPIDLY TO ABOUT 10 MPH MORE THAT THE EXPECTED RECENT CRUISE SPEED, THEN CRUISE CONTROL SHUT OFF. WHEN I TURNED CRUISE BACK ON, THE LIGHT INDICATED IT WAS ACTIVE, BUT PRESSING THE SET BUTTON MADE THE CRUISE TURN BACK OFF. ONLY AFTER TURNING OFF THE ENGINE COMPLETELY COULD I GET CRUISE TO WORK AGAIN, BUT ONCE AGAIN, UPON USING THE RESUME BUTTON, RAPID ACCELERATION TO AT LEAST 10MPH MORE THAT LAST CRUISE SPEED, THEN CRUISE SHUT DOWN. VEHICLE IS CURRENTLY AT DEALER FOR DIAGNOSTICS. AND THEY JUST REPORTED THAT THEY CAN NOT DUPLICATE THE PROBLEM, NOR DO THEY HAVE A SOLUTION. I ASKED THEM TO CONTACT CHRYSLER ENGINEERS TO SEE IF THERE WAS A SUGGESTION, BECAUSE I DO NOT WANT TO GO THROUGH ANOTHER SCARY UNEXPECTED ACCELERATION EPISODE AGAIN. NOR DO I WANT TO HAVE TO DRIVE FROM INDIANA TO SOUTH CAROLINA WITH BENEFIT OF CRUISE CONTROL AGAIN. ANOTHER SYMPTOM IS THAT THE DTE DISPLAY FAILED TO DROP BELOW 40 AFTER THE GAS FUEL LIGHT CAME ON - IN FACT, THE FARTHER I DROVE WITH THE FUEL LIGHT ON, THE DTE EVEN ADVANCED TO 41 AND 42! ALMOST RAN OUT OF FUEL BECAUSE I WAS RELYING ON THE DTE DISPLAY. *TR

CPSC: I1520423A. 2014 GRAND CARAVAN. CONSUMER STATED THE VAN WAS A HAZARD TO DRIVE IN THE ICY AND SNOW COVERED ROAD. *LN THE CONSUMER STATED THE STABILITY AND TRACTION CONTROL WORKED TOGETHER IN A MANNER, THAT LEFT HIM STRANDED ON THE ROAD. *JB

WHILE DRIVING OVER 40 MPH, SUDDENLY BRAKES GET SPASTIC, THEY ARE TRYING TO BRAKE AS I AM DRIVING ON EXPRESSWAY. THIS PROBLEM WORE OUT COMPLETELY THE BRAKES AND CALIPERS AT 18000 MILES. GOT NEW BRAKES (DODGE REGULATION) AND NOW SAME THING HAPPENED ON EXPRESSWAY WHILE DRIVING OVER 45MPH. I NEED TO DRIVE ON X-WAYS.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 5 MPH, THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE ENGINE STALLED AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 9/21/2017*CN

VEHICLE WAS SHUTDOWN. WHEN RETURNED THE ENGINE WOULD NOT START. AFTER TRYING SEVERAL OPTIONS IT FAILED TO START. WAITED ABOUT 5 MIN. AND IT STARTED. EVIDENTLY THE COMPUTER RESET ITSELF AND CLEARED THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/25/15*CN

ENGINE OIL CAPACITY IS LISTED AS 6 QUARTS (US) IN MULTIPLE SOURCES, HOWEVER AFTER DRAINING AND REFILLING ENGINE ON A LEVEL SURFACE WITH 6 QUARTS, THE DIPSTICK READING SHOWED AT MIN LEVEL. AFTER ADDING AN ADDITIONAL 1/2 QUART, THE LEVEL REACHED THE FULL MARK. MOST VEHICLE DIPSTICKS ARE DESIGNED SUCH THAT THE AMOUNT OF OIL REQUIRED TO RAISE THE LEVEL FROM MIN TO MAX IS 1 QUART. THERE IS NO INDICATION ON THE DIPSTICK TO INDICATE EITHER WAY. THIS MIGHT ALSO EXPLAIN WHY MY DEALER OVERFILLED THE CRANKCASE WHEN I HAD THEM PERFORM A PREVIOUS OIL CHANGE. UNDERFILLING AS WELL AS OVERFILLING THE OIL CAN RESULT IN PREMATURE ENGINE WEAR AND FAILURE, AS PER MANUFACTURERS OWN LITERATURE AND AS SUCH MAY CONSTITUTE A POTENTIAL SAFETY HAZARD. A TSB SHOULD BE ISSUED TO SPECIFY THE CORRECT CAPACITY (6.5QTS? UNLESS DIPSTICK MARKINGS ARE WRONG) AND ALSO TO EXPLAIN THE DIPSTICK MARKINGS, ASSUMING THE CURRENT DESIGN IS CORRECT. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/07/15*LJ THE CONSUMER STATED HE WENT BACK TO THE DEALER AND THEY RETURNED THE VEHICLE TO HIM, IN 10 MINUTES. THE CONSUMER DID NOT BELIEVE THEY COMPLETED THE RECALL. UPDATED 05/12/15*JB

I PURCHASED THE VEHICLE ON 10-30-14 AND TOOK IT TO THE DEALER SERVICE DEPT. ON 1-13-15 WITH THE COMPLAINT THE RADIO FUNCTION / STATION /TIME DISPLAY IS SO DIM THAT IT CAN NOT BE READILY BE SEEN IN DAYLIGHT UNLESS IT HAPPENS TO BE SHADED . ON A BRIGHT SUNNY DAY, IT IS ALMOST IMPOSSIBLE TO READ IT, EVEN THE TIME DISPLAY IS HARD TO READ. I WAS SURPRISED WHEN THE DEALER TOLD ME IT WAS NORMAL. THE SAFETY ISSUE IS VERY CLEAR TO ME. IN ORDER TO EVEN SEE THE TIME, A DRIVER HAS TO TAKE THEIR EYES OFF THE ROAD AND LOOK AT IT FOR A LONGER THAN NORMAL TIME. SAME FOR SEEING THE RADIO FUNCTION OR STATION. ALSO A DRIVER MAY SHADE THE DISPLAY WITH THE RIGHT HAND IN ORDER TO SEE IT. GM VEHICLES ALL HAVE A BRIGHT CLEAR DISPLAY THAT CAN BE SEEN IN THE STRONGEST SUNLIGHT. I CAN SAY FOR SURE THAT ACCIDENTS ARE GOING TO HAPPEN BECAUSE PEOPLE WILL BE TAKING THEIR EYES OFF THE ROAD AND RIGHT HAND OFF THE WHEEL TO SEE THESE RADIOS. I CONSIDER THIS TO BE NOT ONLY A MAJOR DESIGN DEFECT , BUT A LACK OF COMMON SENSE. THANKS *TR

I WAS DRIVING DOWN A FREEWAY BRIDGE CHANGING LANES WITH LITTLE TRAFFIC TO INSIDE WALLED LANE AROUND A SLIGHT TURN,WHEN THE VAN FELT LIKE IT LOST TRACTION IN THE FRONT RIGHT ;AND SLIGHTLY SPED UP.I DROVE ALONG THE EDGE OF THE WALL,SAFELY TRYING TO REDUCE SPEED AND PULL OFF THE FREEWAY. LUCKILY I MANAGED TO ONLY GLANCE AND SCRAPE THE WALL CAUSED MILD BODY DAMAGE ;DEEP SCRAPS AND DENTS.WHEN I PULLED OFF THE FREEWAY,I HAD A TRASHED FRONT RIGHT TIRE,HALF A RIM AND EXTENSIVE STEERING COMPONENT DAMAGE.I THINK IT IS POSSIBLE THE TIRE WAS LOW,WITH NO INDICATION OF IT,BUT WHAT SCARED ME WAS THE ACCELERATION INCREASE OF UP TO 10+ MPH.THE ROAD THERE JUST IN THAT AREA WAS DARK AND I THOUGHT I MIGHT HAVE HAD RUN OVER SOMETHING THAT CAUSED RT FRONT WHEEL TO LOSE GROUND CONTACT,;I.E A TRUCK RETREAD OR A ROLLED UP CARPET,BUT THE POLICE FOUND NOTHING IN THE ROADWAY,THE TEMP WAS IN THE HIGH 30'S,NO ICE......WATER AND I HAD $6500 IN DAMAGE.I HAVE BASIC STEEL RIMS,PLASTIC CAPS. *TR

I RECEIVED A SECOND RECALL NOTICE LETTING ME KNOW THAT CHRYSLER HAD FOUND A REPAIR FOR RECALL P25/NHTSA 14V-234 AND TO CALL MY DEALER TO SCHEDULE A REPAIR. WHEN I CALLED THE DEALER WE USUALLY USE (NIKLES IN PETERSBURG, IL) THE VERY RUDE SERVICE GUY TOLD ME THAT THEY DID NOT HAVE THE PARTS IN, DID NOT KNOW WHEN THEY EXPECTED THEM, AND WOULD NOT ORDER THEM. BASICALLY, REFUSING TO DO THE REQUIRED RECALL REPAIR. I HAD TO CALL ANOTHER DEALER AND THEY WERE VERY NICE AND EXPLAINED THAT I NEEDED TO BRING THE CAR IN AND THEY WOULD NEED TO QUICKLY CHECK AND SEE IF I HAD A GREEN OR BLUE SWITCH AND THEN THEY COULD ORDER THE PART AND COMPLETE THE REPAIR. I TRIED TO CALL THE NUMBER PROVIDED BY CHRYSLER TO REPORT THE FIRST DEALER REFUSING TO DO THE REPAIR AND HAD TO LISTEN TO AN OUTDATED RECALL MESSAGE (FROM BEFORE THEY FOUND A REPAIR AND WERE JUST DISABLING) AND THEN WAITED ALMOST AN HOUR ON HOLD BEFORE HANGING UP AND TRYING THIS WEBSITE.

TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE CRASHED THE VEHICLE INTO THE REAR OF A SECOND VEHICLE. THE CONTACT INDICATED THAT DURING THE CRASH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, AND CHEST. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK AND CHEST. THE CONTACT STATED THAT BOTH OCCUPANTS REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800. UPDATED 3/12/15*CN UPDATED 6/19/2015*JS

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT WINDOW IN THE REAR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENT WINDOW SWITCH WAS NOT AVAILABLE. THE MECHANIC DISCONNECTED THE WINDOW SWITCH TO PREVENT A POSSIBLE FIRE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.