2014 Dodge Grand Caravan Complaint Log

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO PART UNAVAILABILITY FOR THE RECALL REPAIR. THE CONTACT STATED THAT A COUPLE MONTHS LATER, WHILE DRIVING AT 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE NOISE WAS DUE TO THE CABLES OF THE DISCONNECTED SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/21/15*CN UPDATED 01/26/15*JB

HOW COME WE WERE NOTIFIED OF WHAT APPEARS TO BE A FAIRLY SIMPLE RECALL AT LEAST 6 MONTHS AGO (TO REPLACE A WINDOW SWITCH) AND NOTHING HAS HAPPENED. IT APPEARS THAT THIS RECALL ALONG WITH MANY OTHERS ARE JUST BEING IGNORED BY THE CAR COMPANIES. IS THERE NO TIME LIMIT OR ENFORCEMENT WITH THESE RECALLS? MY FEELING IS THAT IF THE CAR COMPANIES CAN WAIT LONG ENOUGH THESE CARS WILL AGE-OUT AND GO AWAY. *TR

OUR 2014 DODGE GRAND CARAVAN IS EXHIBITING THE SAME SYMPTOMS AS THOSE PRESENTED IN RECALL P64/NHTSA 14V-632 AND INVESTIGATION WITH NHTSA ACTION NUMBER: DP14004. THE AIR BAG LIGHT COMES ON FREQUENTLY, THE LOW TIRE PRESSURE LIGHT COMES ON FREQUENTLY AND THE TRACTION CONTROL LIGHT COMES ON FREQUENTLY. THE VAN IS A WHEEL CHAIR ACCESSIBLE VAN. I CONTACTED THE DEALER WHERE I PURCHASED THE VAN, WHICH IS A SPECIALTY COMPANY, NOT A DODGE DEALER. THEY INSTRUCTED ME TO CONTACT DODGE. THE LOCAL DODGE DEALER STATED MY VAN DOES NOT FALL UNDER THE RECALL, EVEN THOUGH IT'S HAVING THE SAME SYMPTOMS. I AM BRINGING IT TO THE DEALER WHERE I PURCHASED IT SO THEY CAN LOOK IT OVER AGAIN, BUT THEY CAN'T DO RECALL WORK. MY VAN IS AT RISK OF CATCHING ON FIRE WHILE I'M TRANSPORTING MY DISABLED DAUGHTER. *TR

GOT THE CAR IN NOVEMBER 2014. AFTER 1 MONTH ENGINE LIGHT CAME ON. HAPPENED 5 TIMES SINCE . *TR

I WAS SOLD THIS CAR WITHOUT A SPARE TIRE OR JACK, AND WAS NOT INFORMED AT THE TIME OF SALE THAT THESE ARE NOT INCLUDED. THERE WAS ONLY AN AIR PUMP. I HAD A FLAT TIRE AND WAS STRANDED WHILE PREGNANT. THIS IS COMPLETELY UNSAFE. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE PURCHASED THE VEHICLE ON 9/27/15. ON 10/3/14 WHILE DRIVING 70 MPH ON THE INTERSTATE THE VEHICLE DIED AND SHOOK VIOLENTLY. ALL SYSTEM INDICATOR LIGHTS FLASHED RANDOMLY. 10/4/14 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/6/15 THE VEHICLE DIED WHILE AT A STOP SIGN. 5/10/15 THE BATTERY LIGHT APPEARED FOR 2 HOURS.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I CAME OUT OF MY HOUSE ON FRIDAY MORNING (09/26/2014) TO FIND MY VAN PARKED IN MY CARPORT WITH THE ENGINE RUNNING. APPARENTLY MY CAR HAD STARTED THE ENGINE AND RAN FOR ABOUT 20 MINUTES BY ITSELF WITH NO HUMAN INTERACTION, THIS IS STRANGE BECAUSE I DO NOT HAVE A REMOTE STARTER AND IT DOES NOT HAVE THE ABILITY TO START ON ITS OWN. AS I APPROACHED THE CAR I COULD SEE THAT THERE WAS NO KEY IN THE IGNITION AND THAT THE DOORS WERE STILL LOCKED. I HAVE 2 KEY FOBS, BOTH WERE IN MY POSSESSION, AND USING ONE OF THE KEY FOBS I WAS ABLE TO UNLOCK THE DRIVERS DOOR. THERE WAS NO SIGN OF FORCED ENTRY, I AM THE ONLY ONE LIVING AT MY RESIDENCE AND NO ONE ELSE HAD ACCESS TO THE CAR KEYS. I FOUND THE IGNITION SWITCH WAS IN THE OFF POSITION SO I INSERTED THE KEY FOB AND TURNED IT TO THE ON POSITION AN BACK TO THE OFF POSITION SEVERAL TIMES BUT THE ENGINE CONTINUED RUNNING. I CALLED THE DEALERSHIP THAT SOLD ME THE VEHICLE AND TALKED WITH 2 DIFFERENT SERVICE TECHNICIANS BUT NEITHER ONE COULD OFFER AN EXPLANATION. THEY ASKED ME TO BRING THE VEHICLE IN FOR SERVICE, WHICH I DID AND I AM CURRENTLY WAITING ON THE DISPOSITION. AFTER I GOT OFF THE PHONE WITH THE SERVICE TECHNICIAN THE CAR STOPPED RUNNING AND I WAS THEN ABLE TO USE THE KEY FOB TO TURN ON THE IGNITION AND TO START AND STOP THE VEHICLE NORMALLY. I HAVE OWNED THE VAN ABOUT 3 MONTHS AND PRIOR TO THIS EVENT I NOTICED THAT MY POWER DOOR LOCKS WERE OPEN SOMETIMES AFTER I HAD LEFT THE CAR LOCKED. UP UNTIL THIS INCIDENT I HAD ASSUMED THAT I ACCIDENTLY MASHED THE UNLOCK BUTTON ON MY KEY FOB WHILE IT WAS IN MY PANTS POCKET, BUT NOW I AM NOT SO SURE. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE FROM CHRYSLER STATING MY REAR VENT WINDOWS ELECTRIC MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER DISCONNECTED THE MOTOR ON OR ABOUT 8/15/14. I RECEIVED THE NOTICE 1/7/15. FOLLOWED THE DIRECTIONS TO GET REPAIR PERFORMED AT THE DEALER WHERE VEHICLE WAS PURCHASED. I'VE NOW MADE FOUR CALLS TO DEALER AND THEY KEEP STATING PARTS ARE NOT AVAILABLE. WHY WOULD A RECALL NOTICE BE SENT AND THEN NOT HAVE THE PARTS AVAILABLE TWO MOTHS AFTER SENDING ME THE NOTICE???? IS THE DEALER AT FAULT OR IS CHRYSLER CORPORATION? VERY POOR CUSTOMER SERVICE BY SOMEONE BUT WHO....... *TR

I WAS DRIVING DOWN THE ROAD AND WITHOUT WARNING, MULTIPLE WARNING LIGHTS APPEARED ON THE DASH/WARNING ALARMS SOUNDED. I IMMEDIATELY LOST BRAKES AND POWER STEERING. THE VEHICLE DID NOTHING WHEN PUSHING ON GAS OR BRAKE. I WAS ABLE TO PULL OFF THE ROAD AND SLOW THE VEHICLE TO A STOP. I TURNED IT OFF AND THEN WAS UNABLE TO START THE VAN. IT WOULD NOT TURN OVER, NOT EVEN TO ROLL UP THE WINDOWS. THE VAN SAT APPROXIMATELY 45 MINUTES WHILE WAITING FOR A TOW. AFTER THAT TIME, I WAS ABLE TO RESTART THE VAN. THE MALFUNCTION INDICATOR LIGHT REMAINED ON AFTER STARTING THE VAN. I WAS ABLE TO SAFELY DRIVE THE VEHICLE 5 MILES TO THE CLOSEST DEALERSHIP WITHOUT THE PROBLEM HAPPENING AGAIN. *TR

I HAVE RECEIVED A SAFETY RECALL NOTICE (P25/NHTSA 4V-234) FOR OUR 2014 DODGE GRAND CARAVAN REAR QUARTER PANEL WINDOW SWITCH. OUR VEHICLE WAS TAKEN IN DURING THE SUMMER MONTHS TO STEW HANSON DODGE IN CLIVE, IA. THE SWITCH WAS DISCONNECTED, AND I HAVE BEEN AWAITING FURTHER CONTACT FROM THEM EVER SINCE. I HAVE INQUIRED TO THEM ON MULTIPLE OCCASIONS ABOUT THE STATUS OF THE NEW PART AND WHEN THEY WILL COMPLETELY FIX THE ISSUE. EACH TIME, I AM TOLD BY THEIR SERVICE DEPARTMENT THAT THEY DO NOT HAVE ANY NEW PARTS, AND WILL CONTACT ME AS SOON AS THEY HAVE THEM. I FEEL THAT 6 MONTHS IS A SUFFICIENT TIME FRAME TO HAVE THIS FIXED, THINK IT IS UNACCEPTABLE THAT THIS HAS NOT BEEN TAKEN CARE OF SOONER. MEANWHILE, I HAVEN'T BEEN ABLE TO USE THE WINDOW IN MY VEHICLE BECAUSE OF THIS. I WOULD LIKE TO HAVE A REMEDY TO THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU FOR YOUR TIME. *TR

THE AIRBAG LIGHT BEGAN GOING ON INTERMITTENTLY, AT MILE 142, ON DAY 3, OF OWNING MY BRAND NEW VEHICLE. I TOOK IT BACK TO THE DEALERSHIP, AND THEY RESET THE COMPUTER. THE SAME NIGHT, THE PROBLEM RECURRED. THE DEALER SET UP ANOTHER APPOINTMENT FOR ME, ON DAY 8 OF OWNERSHIP. THAT NIGHT, THEY CALLED TO ADVISE ME THAT THE TIPM WAS FAULTY, AND THAT THE PART IS ON BACKORDER. THEY HAVE SINCE PUT ME IN A RENTAL CAR, AND I DON'T KNOW WHEN THE PART WILL BE IN. I HAVE NOW LEARNED THAT THERE IS A CLASS ACTION AGAINST CHRYSLER REGARDING THIS EXACT PART. IT CAUSES MANY DANGEROUS SAFETY ISSUES, NOT LIMITED TO AIRBAG ISSUES. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY, ONCE I GET MY NEW CAR BACK. I AM UNCONVINCED THAT THE NEW TIPM WILL NOT CONTINUE TO BE A DANGER TO US. *TR

THE AIRBAG LIGHT BEGAN GOING ON INTERMITTENTLY, AT MILE 142, ON DAY 3, OF OWNING MY BRAND NEW VEHICLE. I TOOK IT BACK TO THE DEALERSHIP, AND THEY RESET THE COMPUTER. THE SAME NIGHT, THE PROBLEM RECURRED. THE DEALER SET UP ANOTHER APPOINTMENT FOR ME, ON DAY 8 OF OWNERSHIP. THAT NIGHT, THEY CALLED TO ADVISE ME THAT THE TIPM WAS FAULTY, AND THAT THE PART IS ON BACKORDER. THEY HAVE SINCE PUT ME IN A RENTAL CAR, AND I DON'T KNOW WHEN THE PART WILL BE IN. I HAVE NOW LEARNED THAT THERE IS A CLASS ACTION AGAINST CHRYSLER REGARDING THIS EXACT PART. IT CAUSES MANY DANGEROUS SAFETY ISSUES, NOT LIMITED TO AIRBAG ISSUES. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY, ONCE I GET MY NEW CAR BACK. I AM UNCONVINCED THAT THE NEW TIPM WILL NOT CONTINUE TO BE A DANGER TO US. *TR

WITHOUT ANY WARNING WHILE DRIVING THE VEHICLE CUTS OFF LEAVING THE DRIVER WITHOUT BRAKES AND STEERING. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/05/16. *JB UPDATED 3/21/2016 *JS

THE SECOND ROW OF SEATING SPRINGS FORWARD AS IF SPRING LOADED IN THIS CASE STRIKING ME IN THE FACE AS I LEANED BACK TO ASSIST A BACK ROW PASSENGER. NORMALLY THE SEAT IS RELEASED AND PUSHED FORWARD. THIS MECHANISM IS RELEASED UNDER SUCH FORCE THAT THERE IS NO TIME TO PROTECT YOURSELF FROM THE FULL FORCE OF THE SEAT. NO WARNING APPEARS ON THE RELEASE MECHANISM. IT IS POORLY DESIGNED AND DANGEROUS. MY NOSE IS STILL SORE FROM THE BLOW. *TR

VEHICLE WILL NOT START. GOOD BATTERY ALL ELECTRONIC AND DOORS WORK. NO CODE. CLICK SOUND AT THE IGNITION SWITCH. ENGINE WILL NOT TURN OVER. OWNED VEHICLE 6 DAYS. *JS

ENGINE HAS CUT OFF NINE TIMES LEAVING NO POWER BRAKES OR STEERING. VEHICLE HAS ACCELERATED FOUR TIMES. DEALERSHIP CANNOT FIND A PROBLEM. ENGINE IDLES VERY ROUGH. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE PROBLEM RECURRED ON SEVEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,972.

RENTED THIS VEHICLE FROM ENTERPRISE RENT A CAR, ORISKANY BLVD, YORKVILLE NY FOR A FAMILY VACATION. DRIVING ALONG RT 81S THROUGH PENNSYLVANIA WHEN ALL OF A SUDDEN IN THE PASSING LANE, THE VEHICLE WENT DEAD. HAD NO INDICATION WENT HAPPENED, MANAGED TO GO ACROSS THE EXTREME BUSY HIGHWAY TO RIGHT SHOULDER OF ROAD, KNOWING THAT THE POWER STEERING AND BRAKES WOULD AT SOME POINT STOP WORKING WITH ENGINE OFF. THIS VAN HAS THE NEW KEY FOB SYSTEM WITH IT BEING IN THE DASHBOARD, ABOVE ONE'S KNEE. WE REALIZED AFTER SEEING ALL THE PANEL LIGHTS LITE UP, THE VAN WAS OFF. THAT IS WHEN MY SON-IN-LAW SAW THE KEY ON THE FLOOR BY MY FEET. I HAD JUST RE-POSITIONED MY RIGHT LEG DUE TO CRAMPS, AND UNBEKNOWNST TO ME, IT MUST OF HIT THE KEY. NO REASON THIS KEY SHOULD OF FALLEN OUT DUE TO THAT! EVERYONE WAS HYSTERICAL WHEN THE VAN WENT DEAD THINKING SOMEONE WOULD HIT US AND WE WOULD DIE. I ASKED ENTERPRISE FOR AN INCIDENT REPORT FORM AND THEY DID NOT HAVE ONE, ONLY ACCIDENT FORMS. I TOLD THE BRANCH MANAGER I WAS REPORTING IT TO YOUR SITE. LICENSE PLATE NUMBER-->[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DROVE VAN FROM 9AM TILL 11AM ALL DOORS FUNCTIONED WELL. PARKED AT HOME. LOCKED CAR. AT 1PM WENT TO STORE IN VAN SHOPPED AND FOUND THAT DRIVER SIDE PASSENGER DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE AFTER UNLOCKED.

RECEIVED A RECALL FROM CHRYSLER IN JUNE 2013. I HAVE BEEN WAITING FOR PARTS SINCE THEN. DEALER SAYS THERE IS NOTHING THEY CAN DO EXCEPT REMOVE THE SWITCH AND DISABLE THE WINDOWS. RECALL TITLE WAS REAR QUARTER VENT WINDOW SWITCH RECALL# P25/NHTSA 14V-234. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE WERE DRIVING 55MPH ON ROUTE 100 IN MARYLAND WHEN THE DRIVER'S KNEE BUMPED THE KEY AND THE IGNITION MOVED INTO THE OFF POSITION. THE ENGINE TURNED OFF. THE CAR LOST POWER STEERING AND BRAKES. WE TRIED TO RESTART THE CAR WHILE IT WAS STILL IN MOTION BUT IT DID NOT RESTORE THE POWER BRAKES OR POWER STEERING. WE PULLED OVER AND PUT IT IN PARK AND TURNED OFF THE IGNITION. WE RESTARTED THE VEHICLE SUCCESSFULLY. WE THEN REPRODUCED THE EVENT BY BUMPING THE DRIVER'S KNEE INTO THE KEY AGAIN WHILE PARKED, WITH THE SAME RESULTS. THIS WAS A RENTAL VAN FROM ENTERPRISE RENTAL CAR IN COLUMBIA, MD. *TR

HAVE RECEIVED TWO RECALL NOTICES P25/ NHTSA 14V-234 (REAR QUARTER WINDOW SWITCH MAY OVERHEAT); THE FIRST IN JUNE 2014 AND THE SECOND JANUARY 2015. LOCAL DEALER SAYS THE PARTS HAVE NOT YET BEEN MADE AVAILABLE TO DEALERS. THIS SEEMS LIKE AN UNREASONABLE AMOUNT OF TIME FOR PARTS TO BE MADE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CPSC: I1470304A. 2014 DODGE GRAND CARAVAN. CONSUMER STATED WHILE TRYING TO FOLD DOWN THE REAR SEAT IT CAME SLAMMING DOWN ON HIS HAND. *LN THE CONSUMER STATED HE FOLLOWED THE NUMBERED STRAPS AS INSTRUCTED AND THE LAST STRAP MADE THE SEAT SLAM DOWN ON HIS HAND, WHICH WAS PLACED ON THE TOP OF THE REAR BUMPER AS STABILITY AND LEVERAGE FOR REACHING IN TO PULL THE STRAPS. THE SKIN ON HIS HAND WAS TORN. IT TOOK SEVERAL DOCTOR VISITS AND X-RAYS TO DETERMINE THE BONE WAS NOT BROKEN, BUT THERE WAS A DEEP CONTUSION.

I TOOK MY VEHICLE IN AS REQUESTED FOR CHRYSLER RECALL # P25 BACK IN MAY 2014 AND THEY DISCONNECTED THE SWITCH AND WE ARE STILL WAITING FOR THE FIX??? *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED THE DEALER DISCONNECTED THE WINDOW SWITCH. UPDATED 08/25/15*JB

TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ THE CONSUMER STATED THERE WAS A FAULTY SWITCH WIRING. UPDATED 3/23/2016 *JS

WE RECEIVED A NOTICE OF THE REAR QUARTER VENT WINDOW SWITCH SAFETY RECALL IN MAY OF 2014, INDICATING THAT THERE WAS AN ISSUE AND THAT WE'D BE CONTACTED AGAIN WHEN REPAIRS COULD BE ADDRESSED. WE DID NOT RECEIVE ANOTHER NOTICE UNTIL JANUARY 2015, WHICH SAID WE'D NEED TO CONTACT OUR DEALER TO SCHEDULE A REPAIR. WHEN CONTACTING OUR DEALER, MULTIPLE TIMES... THEY FINALLY TOLD US THAT THEY'RE GETTING ABOUT 2 PARTS PER WEEK... AND THERE IS A BACKLOG OF OVER 20 PEOPLE ON THE LIST AHEAD OF US. THIS AMOUNT OF TIME TO RESOLVE A SAFETY ISSUE IS UNACCEPTABLE. PLEASE HELP ADDRESS THIS SO THAT THE PROCESS MAY BE IMPROVED. *TR

WHILE SLOWING DOWN TO ENTER A PARKING LOT, THE CAR ENGINE STOPPED. THE POWER STEERING WENT AS DID THE BRAKES. I PUT IT INTO NEUTRAL AND STARTED THE CAR. SINCE THEN IT HAS RANDOMLY STOPPED AT LOW SPEED DOZENS OF TIMES, SLOWING FOR A RED LIGHT OR ENTERING A PARK LOT. THE CAR HAS BEEN TO THE SHOP 6 TIMES. 3 DIFFERENT ELECTRONIC MODULES HAVE BEEN REPLACED. IT STILL STALLS OUT.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,000.

I BOUGHT A DODGE GRAND CARAVAN 2014 IN JANUARY 2014 NEW WITH 7 MILES ON IT. IN APRIL 2014, AT THE TOP OF A HILL, MY BRAKES WENT OUT, IT HAD APPROXIMATELY 100 MILES ON IT. MY BRAKE FAILURE LIGHT WENT ON AND MY BRAKES DID NOT WORK. THEY TOOK THE VAN IN AND FOUND A PART DEFECT CAUSED IT - THE BRAKE DIAPHRAGM WAS DEFECTIVE. IF WE HAD BEEN GOING ANY FASTER WE COULD HAVE BEEN KILLED. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RENTED THIS VEHICLE IN MICHIGAN TO TAKE ON A FAMILY VACATION TO FLORIDA. ON THE WAY HOME, SOUTH OF ATLANTA ON I-75 IN FOUR LANES OF TRAFFIC WITH THE VEHICLE SET ON CRUISE CONTROL AT 75 MPH, I NOTICED THAT THE CAR AHEAD OF ME WAS GETTING MORE DISTANCE BETWEEN US, WHEN I LOOKED DOWN AT MY SPEED I REALIZED THAT ALL OF THE GAUGES ON THE DASH WERE AT ZERO OR IN THE OFF POSITION, AT THE SAME TIME I NOTICED NO THROTTLE. CALMLY, I PUT THE HAZARD LIGHTS ON AND MADE MY COST ACROSS THE FOUR LANES OF TRAFFIC TO THE SHOULDER...... WITH WHAT SEEMED TO BE NO POWER STEERING. IT WAS ALARMING TO ME THAT THERE WAS NO TONES OR WARNING LIGHTS ON THE DASH. BEING AWARE OF THE GM IGNITION RECALLS THAT I HAD SEEN ON TV, I LOOKED AT THE IGNITION AND IT WAS IN THE OFF POSITION, TURNED IT AND STARED. BEFORE WE TOOK OFF AGAIN I CHECKED WITH MY LEG TO SEE IF MAYBE IT WAS POSSIBLE THAT MY KNEE HAD BUMPED IT, I AM 6'2 AND I COULDN'T COME CLOSE UNLESS I TOOK MY FOOT OFF THE FLOOR. WE DROVE THE REST OF THE WAY HOME AND NO MORE PROBLEMS. THE ONLY THING I CAN ASSUME IT THAT THE KEY HAD A PRETTY HEFTY PLASTIC KEY TAG FROM THE RENTAL COMPANY. I AM TELLING MY STORY NOW BECAUSE OF THE RECENT IGNITION PROBLEMS WITH CHRYSLER I AM LEARNING ABOUT VIA NEWS. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH WHEN THE BRAKES WERE APPLIED THE ENTIRE INSTRUMENT PANEL ILLUMINATED CONTINUOUSLY. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IN PARK IT WOULD NOT SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER, HOWEVER, THE CONTACT COULD NOT RECALL WHAT THE REPAIR WAS. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A CLUCKING NOISE ON THE FRONT DRIVER SIDE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 639.

I WAS DRIVING THIS BRAND NEW RENTAL VAN ON A 4-LANE STATE HIGHWAY. I'D BEEN ON THE ROAD LESS THAN AN HOUR WHEN I ENGAGED THE CRUISE CONTROL. THE VAN WAS IN CRUISE MODE FOR AT MOST A COUPLE OF MINUTES WHEN I SENSED THE VAN SLOWING. I LOOKED DOWN TO SEE THE TACHOMETER AT ZERO; I REALIZED ITS ENGINE HAD TURNED OFF. VERY FORTUNATELY FOR ME, THERE WERE NO OTHER VEHICLES CLOSE BY ME. I WAS ABLE TO CRUISE TO THE SHOULDER AND COME TO A STOP. I'M NOT 100% SURE, BUT I BELIEVE ALL OF THE VEHICLE'S POWER WAS OFF (FOR EXAMPLE, I DON'T THINK I HAD POWER STEERING ANYMORE). I PUT THE VEHICLE IN PARK, RESTARTED THE IGNITION, AND DECIDED TO CONTINUE ON MY TRIP. I ENDED UP PUTTING JUST OVER 1,000 MILES ON IT OVER THE NEXT 7 DAYS, AND THE INCIDENT DIDN'T HAPPEN AGAIN. DURING THAT TIME, I WAITED PROBABLY FOR ANOTHER 400 MILES BEFORE I RISKED TRYING THE CRUISE CONTROL AGAIN (AGAIN, WHEN NO VEHICLES WERE NEARBY); NO PROBLEMS AGAIN. YET, THIS DEFINITELY COULD HAVE BEEN AN ACCIDENT-INDUCING DEFECT HAD I BEEN IN TRAFFIC IN WHICH THE UNCONTROLLED DECREASE IN SPEED COULD HAVE BEEN DANGEROUS. THIS IS OF COURSE A CHRYSLER PRODUCT, NOT A GM, MY EXPERIENCE WAS STRIKINGLY SIMILAR TO SOME OF THE STORIES I'VE HEARD / READ ABOUT PEOPLE DRIVING COBALTS. I DID REPORT THIS INCIDENT TO THE (ALAMO) RENTAL CAR GUY WHEN I RETURNED THE VEHICLE. BUT AGAIN, AFTER READING ABOUT THE COBALT IGNITION PROBLEMS OVER THE LAST COUPLE OF WEEKS, I FELT COMPELLED TO REPORT THIS TO NHTSA. *TR

MY DAUGHTER WAS IN THE BACK SEAT WHEN THE SEATBELT STARTED TO RETRACT ITSELF AT THE POINT THAT SHE WAS IMMOBILIZED AND START CHOKING HER. WE CALL THE POLICE AND THE FIRE DEPARTMENT SO THEY CAN RELEASE HER. THEY CUT THE SEATBELT. *TR

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE CONTACT STRAPPED THE CHILD SAFETY SEAT IN THE SECOND AND THIRD ROWS OF THE VEHICLE, THE SEAT BELT WOULD BECOME LOOSE AND FAIL TO RESTRAIN THE SAFETY SEAT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN .THE CONTACT STATED THAT THE LIFT GATE WINDOW FRACTURED AN FELL ON THE REAR SEAT WHILE THE VEHICLE WAS PARKED. THE LIFT GATE WINDOW WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 539.

TL*THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 4/21/15*CN THE VEHICLE WAS REPAIRED. UPDATED 04/23/15*JB

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VERY ROUGH SHIFTING AND LONG DELAY TO GET INTO THE PASSING GEAR. DELAY WHEN USING HORN. YOU PRESS ON IT AND 1-2 SECONDS LATER YOU HEAR IT.