2016 Dodge Grand Caravan Complaint Log

The back door on my 2016 Dodge Grand caravan on the driver side will not open from the inside or the outside I can't get my infant out if there was a fire or an accident vehicle only has 47,000 miles on it

The transmission failed- according to the NTSB there was a recall for 2016 Dodge Caravans for auto transmission pump failures. I was told my vin # didn't match the recalled Vin numbers yet that's what failed on my vehicle costing about 4 thousand for repair work.

My family was in the vehicle driving on the hwy in town and suddenly the car revved all the way up to 5000 rpms and would not shift out of first gear. When my husband shifted the car from drive to reverse to park the transmission made a loud clunking noise and hard jerking motion, the check engine light came on. There were no warning signs or lamps. this happened all within 30 seconds of driving down the highway. Since the vehicle would not shift out of first gear our safety was put at risk being we were on a major hwy and unable to gain speed or move out of way of traffic.

Transmission has failed while I was driving 2 small children

When leaving for a family outing on Saturday, I noticed the driver headrest did not look right. It was separated in 2 pieces and would not go back together. When trying to find a resolution I learned that this unexpected deployment is a common problem that apparently Dodge is not yet willing to fix. I called the dealer where the van was purchased and they confirmed that there are NO recalls for this vehicle and the repair would be out of my pocket. They would not even quote a price without bringing the vehicle to the dealer to diagnose (for $119). I am willing to provide photos for anyone that needs it to confirm this separation to include drivers door label and VIN number. It should not take $119 for anyone to confirm this AHS deployment. Frankly, I am appalled that the manufacturer is not choosing to recall vehicles with this complaint or that there is an active investigation about this matter but NO recall. How are these vehicles considered safe? And how long will we have to drive a vehicle that cannot protect us because safety mechanism has already activated (without a crash until there is one)?!

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The traction control and two other unknown warning lights were illuminated. The vehicle was able to be restarted, but the failure persisted. The vehicle was taken to the dealer, where an open circuit and two other unknown DTC codes were retrieved. The contact was unaware of what needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

Doors buzzing when you turn off car n open door.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the passenger's side seat belt sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.

Tires 225/65R17 Cooper driving on interstate and stared bumping at 55mph.van towed and tires replaced.. no warning lights.. Whitten Brothers in Ashland VA inspected tires and indicated on a video that passenger side tires had come apart.. I had all four tires replaced because I was afraid the other two would come apart.. I think the safety of myself and my sister in the car with me. Also other people on the highway if the tires had blown.. Thanks for your help and thoughtfulness.

My car started making a loud buzzing sound after starting it up and driving. The sound startled me and I was scared to drive. It stopped so I continued on with my day. Every time I started it up and drove it did the same thing. Finally after getting home and hitting the lock on my remote, it did the same noise locking the car. I realized it is an issue with a motor on the automatic locking mechanism. I don’t know what it means or if it’s a safety issue but it really frightened me because it’s so loud. I don’t have a picture but I do have a video of the noise.

The rear passenger sliding door is making a buzzing noise when unlocking. I have had it lock up a few times where I can't open the door and this is a big safety hazard. I have kids and if something was to happen and I couldn't open the door. I see there is an extended warranty for this problem. I called the dealership and they looked up my vin # and said I was not covered. The door lock actuator needs to be replaced.

The contact owned a 2016 Dodge Caravan. The contact stated that while her son was drunk driving and passed out at an undisclosed speed, the vehicle crashed into a sign and a guardrail causing the vehicle to flip over and come to a stop at a ditch. The contact stated the vehicle was in a previous collision where the air bags deployed and had to be replaced. The contact stated during this collision the police report confirmed the steering wheel, driver's knee and passenger dash air bags did not deploy. The contact sustained minor injuries that required medical treatment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was totaled. The failure mileage was approximately  130,000.

The transmission failed. The transmission pump failed and need to be replaced. This year model had a recall for failed transmission pumps. I was told my VIN was not part of the the recall -yet my transmission failed failed costing me over 3 thousand to repair

Transmission failed with minimal warning. Getting transmission codes for pressure. There is a recall for transmission pressure but shows my VIN isn't a part of recall. This van has less than 88000 miles. I believe the recall should be expanded. This van was manufactured in the same date range affected.

Sliding door latch mechanism failed on the right rear passenger door. Part number 68030380AE. The right rear passenger door was locked in the closed position. No amount of effort would open the door. I feel this is a severe safety issue. If there was an accident, especially involving the vehicle catching fire, the passenger would not be able to exit the vehicle. Please help. There should be a manual override for this latch mechanism.

I was driving my van which I have had nothing but trouble with this dodge caravan, go to turn at the intersection and it just shuts off started right back up but starting to turn and it just shut off. Happened twice now, had the battery checked and every thing else seemed good just didn’t know why this happened but it almost got us hot the first time. There are a lot of dodge vans that aren’t included in the S44 recall and our VIN numbers don’t pop up. I mean the air bags are killing people in these dodges now, I’ve had nothing but a hard time with this vehicle. They are unsafe, if I wasn’t poor and could afford a good van and not bottom of the barrel I wouldn’t be dealing with this it seems. But the poor are expendable. I’d rather take my kids in my beat up ford than in my new van. That’s crazy. It’s going to get someone killed if it hasn’t already happened.

the head rest deployed without being in an accident and now cannot be re-assembled. This is a recurrent problem with Chrysler vehicles including the Grand Caravan.

Transmission had to be rebuilt at 153,000. The sliding doors actuators are locked all the time and unlocked all the time, which is a safety hazard for anyone riding in rear seats.

Passenger's sliding door will not unlock electronically or manually making an obvious safety hazard for my children Gran children. All other doors are working at this time. Problem started approximately 04/01/24. My research has shown many complaints of this safety hazard for this year/ make/model 2016 Dodge Grand Caravan. Should be recalled if not already. Unique.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode. The contact attempted to accelerate; however, the vehicle would not accelerate above 35 MPH. The check engine warning light was illuminated. The vehicle was taken to a local mechanic and a diagnostic test was performed. The mechanic stated that the torque converter cultch circuit and the transmission fluid pressure sensor switch had malfunctioned. The contact also stated several months ago the vehicle was taken to the mechanic for an oil change and the mechanic found metal fragments in the oil. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.

Airbag light came on with no collision or impact toy the vehicle, took it to dealership and they advised that it is the passenger side Active Headrest Restraint system. Even after admitting it was a faulty safety system, dealer will not replace it or fix it without compensation.

Every time I lock right rear slider with power lock loud buzz is heard.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 10 MPH, the vehicle inadvertently lost motive power, coming to a complete stop in the middle of a busy intersection, nearly causing a crash. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission pump, resulting in damage to the transmission and requiring a replacement transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 95,000.

This van have transmission issue dodge already open recall for that model. But my van vin not in list i have same issue witch cover under recall. i have report from dodge dealer report shows transmission have hydraulic issue.

Was told today the oil filter cooler has a small leak. Appears to be a prolific issue on Caravans that Dodge is ignoring. Presents a safety hazard if the leak gets too bad and an environmental hazard if they go unrepaired.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed however, the vehicle failed to respond. Additionally, there was an abnormal sound coming from the vehicle. The contact parked the vehicle. The contact had an independent mechanic to go to the location to inspect the vehicle. The independent mechanic diagnosed the vehicle with a possible failed transmission pump. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

I have transmission issue with 2016 dodge caravan hydraulic pump frailer. i have taken to dodge dealer they recommend change transmission it is same issue dodge already put in recall. But my car vin not in list that's why i have to pay even same issue in recall.

The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off. The passenger side panel is still missing/not fixed. You can possibly inspect it, depending on what it entails and what I would need to do. The safety of myself and other drivers was put at risk in the case of if the piece flying off hit their vehicle or they had to try and avoid it and an accident happened. The dealer was able to diagnose the problem. It has not to my knowledge been inspected by the manufacturer or police. There were no warnings about this prior to it happening or now.

Sliding door got stuck shut and buzzes every time doors are locked.

Code P0302 - undiagnosed as of 2/14/24 mileage - 51833miles 2016 Dodge Grand Caravan with Braun Mobility Conversion for wheelchair June 2023, had transmission freeze up and replace by Dodge dealer. Later that day after picking up from dealer, "Engine" light came back on. Called and left message with dealer asking if they neglected to re-set codes and or reset check engine light. Called twice and left messages, no return call. Van functioning fine. I had no problems for months until I needed it SMOG tested this month. SMOG repair station said it won't pass SMOG and it's likely cylinder 2 misfire, which can be observed sporadically, although I have never had any issues driving at all. Engine light never flashes. The SMOG mechanic researched Dodge issues and said I may likely need to replace the engine, but that even the replaced engine is not guaranteed to not have the same problem, due to it appears to be a problem in the engine itself. There are countless reports online by Dodge Caravan owners reporting same code, but almost all of them report driving and/or idling issues. There seems to be enough consensus that there is something inherently wrong with certain year Dodge engines but there is still no recall or dealer support. I don't know who to believe. I need to get it to pass SMOG but don't want to replace the engine to do it if it has been driving fine.

The van has shut off without warning while driving

2016 Dodge Grand Caravan, sliding passenger door on driver side will not unlock or open. Per local mechanic the lock actuator has failed. Should I end up in an accident someone could be trapped in the vehicle. I also transport a mobile wheelchair and can only load it from side doors. Should the other latch fail it will be impossible to load or remove wheelchair. This should be a safety issue.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The RPM increased rapidly, after which the vehicle suddenly lost motive power and began to roll backwards. The contact was able to bring the vehicle to a complete stop and shift into park, after which the vehicle returned to normal functionality. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.

transmission

At 70,000 was told from dealership my transmission went out!!!! At 70,000 it should not have!!!! No warning lights prior nothing I was driving to work to get tickets for an event I left and when I turned on a busy street my van would not accelerate I was nervous and scared I had my kids in the car with me at the time. Finally it started to accelerate. Few short seconds later only to stop accelerating, it was like I was in neutral revving my engine I could not go. Luckily I could pull in a business and park til I could get it towed.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, but the vehicle responded sluggishly and the transmission was stuck in first gear, nearly causing a crash. The check engine warning light was illuminated. The contact veered to the side of the road. The contact checked the dipstick and verified that there was transmission fluid in the vehicle. Additionally, the contact added transmission fluid to the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission pump had failed and there were metal shavings in the transmission pan. The mechanic related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 83,000.

The actuator on the left passenger side sliding door is buzzing every time the doors are opened.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, the front end of the vehicle was shuddering intermittently. There was no warning light illuminated. The contact stated that the vehicle was jerking forward intermittently while coming to a complete stop. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic discovered that the transmission needed to be replaced due to a burnt clutch, a damaged valve body, and damaged to the torque converter. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.

The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.

Rear door locks malfunction and fail resulting in doors locking. They then cannot be unlocked and opened either with key fob or manually. This is a major safety issue.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, after which the vehicle briefly lost motive power before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 90,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle jerked and failed to respond. The contact stated that she continued to depress the accelerator pedal, and the vehicle accelerated significantly. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that she was able to continue driving; however, the failure recurred several times on the way to her residence. Additionally, the contact stated that the failure reoccurred while attempting to drive (D) or reverse (R) from a complete stop. The contact stated that the vehicle had been towed several times to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but had not returned the contact's calls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.

Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.

evap purge valve replaced still having issues. Also, today out of no where my vehicle started to slip when it was shifting gears, the engine is making a weird sound and slow when trying to give gas.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from the vehicle while depressing accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the issue might be related to the transmission pump. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 98,000.

My drivers side sliding door actuator was replaced several years ago under warranty due to buzzing noise. Now it will not allow that same door to release the lock to open it up.

The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.

The sliding door power locks are stuck locked closed. I can’t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won’t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that’s not a safety issue, I don’t know what is. NHTSA has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not “buzzing” when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1-800-423-6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at NHTSA is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.

Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.