2016 Dodge Grand Caravan Complaint Log

1) At D/S Stow and Go seat malfunctioned and was repaired by CarMax Service Center Jan 2023 - 2) Around 97,000 so - Engine started ticking on or about JUL/SEP 2023, enstate Lloyds Automotive in Spokane Valley replaced out engine due to manufacture defect in Oct 2023. 3) At 103,672mi - P/S stow and Go seat was repaired for same issues as D/S stow & Go Seat by Lloyds Automotive Oct 2023 when engine was replaced out. 4) Around 116,000mi the Transmission was flushed when I got the oil changed because I noticed jerking shifting at times, this was Aug 2024 there was no check engine or diag faults. 5) Around 132,720 Fell under CXLHX982 / CXLHX981 Actuator Sliding Door D/S & P both repaired and Transmissioned serviced again because my van started stalling out at stops and the jerking happened again no check engine or diag faults 6) Around 138,000 - D/S Sliding door hatch pin repair by Coos Bay Area Dodge. On 24Mar2026 - Around 142,000mi my transmission overheat warning came on and my van would not go any faster than 45 to 50mi, the RPMs went from 1.5 to 4 to 5 then 7 and back down, I immediately pulled over and sat for about 40min turned my van back on there was no overheat warning so I drove around 50mi per hour in the emergency lane to the next exit which was Hood River, Or and trailer towed my van from Hood River, Or to AAMCO, North Spokane Wa for transmission service. - I believe my vehicle 2016 Dodge Grand Caravan R/T model - transmission was built with some underlying transmission serious safety defects and should have been recalled and a part of Part 573 Safety Recall Report 16V-461. My vehicle malfunctioning could have caused an accident if not for my quick thinking that day and keeping my vehicle maintained at a high standard. I do keep all my service records.

The driverside manually operated sliding door will not open. If person's riding in the rear or middle seats they would only have on egress door in an emergency situation. This vehicle has not been involved in any type of wreck and there were/are no warning lights. This happened about 1 week ago and I found out it is not covered under my extended warranty

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light was illuminated. The contact was able to coast to the side of the road and drove into the gas station parking lot. The mechanic was able to restart the vehicle, and an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic and DTC P084B (Pressure Switch Rationality - TCM Detects Abnormal Hydraulic Pressure in a Specific Circuit). The vehicle was not repaired. The vehicle was then towed to another independent mechanic, who diagnosed the vehicle with a solenoid pack failure. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 80,950.

Vehicle only has 93,000 miles and has been well maintained. I was was working and the transmission pump failed. It kicked out of gear going 55mph down a road. Could have caused me to have a major accident. Why are these not part of the 2015-2016 transmission recall?

The contact owns a 2016 Dodge Grand Caravan. The contact stated that on several occasions, while inserting the key into the ignition, the vehicle failed to start. Additionally, on several occasions while driving at various speeds, the vehicle stalled. The contact stated that during each failure, the key was wiggled in the ignition for approximately 20-30 minutes each time, and the vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the contact's husband smelled an abnormal burning odor coming from the front of the vehicle. Upon inspection, both the contact and her husband noticed that there was an oil leak. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil filter housing had melted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was 85,000.

My 2016 dodge grand caravan has all of a sudden lost power on half the fuse box making it so the key (fob) says iuyts A bad key a total of 3 times so far as well as this time will not turn over at all, also the last time I went to put fuel in it half the gas was on the ground due to a faulty gas line on the fuel neck. It also has a fluctuateing rpm at stop lights. And might turn off and be hard to restart in the middle of an intersection.I would hope to have these things fixed in a recall soon.

See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that there was an unusually loud buzzing sound coming from the front driver's side door. The contact stated that the failure occurred while the key was in the ignition switch. In addition, the rear door failed to latch and to close securely. The contact stated that the failure initially occurred intermittently but had become persistent. The dealer was made aware of the failure; however, the contact was informed that there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

Driving down Hwy 95 South without warning my transmission went out going at about 65 mph 5 hours from home.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that soon after purchasing the vehicle, it was discovered that the second-row passenger’s side seat belt failed to latch as needed. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact was referred to the NTHSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's side headrest stem fractured. The contact stated that the vehicle was not occupied when the failure occurred. The contact zip-tied the headrest to keep it secured. No warning lights were illuminated. The vehicle remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,567.

while driving the engine light came on within 10 minutes the car started jumping in place and then within 5 minutes completely would not go in any direction forward reverse or neutral and just revved the torque locked up the transmission quit completely did not even give me time to pull over and access the issue was 7 min from home when completely quit

Vehicle lost propulsion power and was not able to move due to failed transmission pump. Same issue as a existing recall but my vehicle was not included in recall per vin search. NHTSA CAMPAIGN ID: 16V461000

Odometer Fraud. The contact purchased a 2016 Dodge Grand Caravan. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 116,000. The contact stated that a month after the vehicle was purchased, the transmission failed. The vehicle was taken to the dealer for repair, and it was discovered that the mileage was 131,000. The contact was unable to use the warranty due to the mileage discrepancy.

Today, I was driving my van to work, and I stopped at a stop sign, went to go, and the van made a horrible clunk noise and wouldn't drive. I shifted through the gears, and each one made the van shake hard. I purchased this van 2 weeks ago from a used car lot. Earlier today, the check engine light came on, which I planned on going check it when I got off work. I had a mobile diagnostic worker come check it out, and he told me it was my transmission. I contacted the lot where I bought it, and am waiting to get it towed back there. This was dangerous because it stopped driving at a stop sign, and I didn't know what to do. I had to flag traffic to go around and wait for people to come help me push it out of the way of traffic. I am a single mother with a three year old.

Transmission shuddering while accelerating and intermittent code for "low pressure" this vehicle checks as not being a part of recall despite the issue similar to the recall.

Transmission slipping in first gear. Codes from dealership. P0944 LOSS PRIME P0868 LOW PRESSURE

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck will feel stiff once in a while. The vehicle was not diagnosed or repaired. Upon further investigation, the contact found that other consumers had complained about a metal pin or plastic pin that detached from the head restraint. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,108.

While driving, transmission went out without warning. Prior, it was driving fine. While on the highway the vehicle lost power from the accelerator and the check engine light illuminated. When pressing the accelerator, RPMs would go all the way up and the car would not accelerate at all. It was checked out shortly after by a mechanic. They ran a scan for the check engine light, which reported several codes being thrown for failed transmission components.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the oil pump housing had melted and needed to be replaced. The contact was informed that the oil pump housing was made of plastic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

Transmission lost hydraulic pressure.How do I find out if a recall has been repaired on my vehicle because I know that's a recall from the past my transmission just lost the ability to shift out of nowhere just wondering how to find out if it was do to this recall thank you .

I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pain. I asked my wife to tell me what happened ( I thought we might have been rear-ended) but she said my headrest had broken open. While after a web search I now understand what the purpose of this "safety feature" is, had I been driving on a highway or going through a curve, the result might have been different.

Head gasket and head failure at 86000

Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the passengers.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal sound. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was in the process of being repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was informed that the vehicle manufacturer information was like the recall specifications. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.

The sliding passenger door will not open with remote or manually. I have heard that there is a recall out for this. I need help finding it.

The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle

I purchased a used 2016 Dodge Grand Caravan SE in April of 2025 with only 52,973 miles on it, and a one owner. On June 26, 2025, the van lost pull power, wouldn't accelerate, check engine light came on and I was stranded. Towed to dealer, had metal in the transmission fluid and a new transmission was ordered and installed under the extended warranty I had purchased when I bought the van. Within an hour or so after picking up my repaired van, after business hours and on the weekend, I broke down again. It was determined this time that two sensors on the new transmission were bad. Picked up my van and drove it for four days, and again after business hours and on the weekend, my van did the same thing, slipping transmission, wouldn't accelerate, only this time I was almost in a car wreck. I pulled onto a four lane interstate under construction (now one lane) from a dead stop and was almost ran over by a truck. Trying to get the van to a safe spot I had to pull over and let it sit, like to cool off maybe. This time there was no check engine light or codes the dealership reported. They apparently drove it some, said they couldn't find anything, couldn't do anything because there were not codes or check engine lights, that I could come and get it. I not only could have been in an accident, but could have been killed, and they want me to come and get it! After those remarks to them, they said they would keep it a couple days and drive it more. I have an extended warranty, but this warranty which also covers towing or rental is not covered because it now goes under the actual bought transmission warranty. I have been without my work vehicle for about a month now and know I can't trust this van any longer when I get it back. My only hope is with the extended warranty someday it will be repaired or van replaced. The Carfax report from where I bought it had "no recalls reported". Really!? Five so far.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 10 MPH, the contact heard a grinding sound coming from the transmission. The contact pulled over to the right side of the road for 5-10 minutes, and then the vehicle was driven to an auto body shop. The vehicle was still drivable, and an independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 123,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train); and linked the failure to the recall. The vehicle was not diagnosed or repaired. Two dealers were notified of the failure, and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.

My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the vehicle failed to shift into gear properly. There was no warning light illuminated. The contact became aware there was oil leaking from the front end of the vehicle near the engine compartment. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 225,419.

Right side passenger sliding door makes a loud buzzing noise when it locks.

Dear FCA 06/30/2025 As a dodge owner I have to tell you about my situation, I’m a 2016 Dodge Caravan Owner and love the van, love the stow and go seating and both sides sliding doors and the room. We bought this van because our other vehicles didn’t fit all our grandkids in, so it’s our 3rd vehicle for that use. It was used gingerly and kept in our garage. Well maintained “all oil change, tires and brake record’s” as well as any recalls! and recommended services when recommended like the 2023 tranny flush and filter. Which we had to hunt for a dealership that did .We never had any symptoms or warning lights with the exception of low tire light. In late January 2025 we transferred ownership to my son and daughter in law who just welcomed another baby, boy number 4, so you can imagine they needed the room. At this time the van was around 76,000 for mileage. My daughter in law still on maternity leave takes the boys to the movies in April,2025 comes out and the Van won’t move! Mileage 80,686! This is just crazy and she has to get it towed and guess what they say the transmission is no good and here we are $6000.00 later. I have since talked with several mechanics and FB people who have been in this very situation with Dodge products, Dodge has transmission issues! I have contacted Dodge no response! And the FCA no response! Please respond with what else I can do to further push for some kind of investigation into this! [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission no longer has reverse

Driving along and suddenly van didn’t go into gear….towed and was confirmed there is a transmission issue….when checked for recalls about this issue, I was told my vehicle ID number doesn’t match the recall however no one can tell me why if there was a recall on this particular make and model and Year BUT my VIN is not included. I have been unsuccessful in ANY resolve or answers since March of this year ! Very disappointed and unsatisfied with the way I have not been able to get ANY help. I am [XXX] with very limited knowledge of the mechanical portion of this process. I would truly appreciate any further assistance you can offer. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle lost power in all gears while driving on highway, I was in the middle of large semi trucks speeding around me and nearly hit me. The vehicle transmission acted up at 115,000 miles. It has clean transmission fluid and it is full. I believe it should be covered under the transmission recall for this year range but it does not have any recalls.

The oil filter housing for Jeep Dodge Chrysler 3.6 is originally made with plastic. Now its made with metal. My van is leaking oil. I went to get an oil change and was told from the shop that I had a oil leak. Oil is all over the engine. They were telling me that they see this so often, and that it should be recalled. Jeep has the exact same issue and has a recall. I can actually smell it inside the car. This is the second time I was told this. The leak is getting worst. Times are super hard out here. I would love if someone could look into this.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at approximately 40 MPH, the contact depressed the accelerator pedal to merge onto the highway and heard an abnormal whining sound from the engine compartment. The contact stated that the vehicle was losing motive power. The contact stopped, turned off, and restarted the vehicle however, when the transmission was shifted into drive(D), the vehicle failed to respond as needed. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission pump had failed and damaged the transmission. The contact was advised that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 106,222.

Both sliding doors are not opening from the inside or outside

Was driving home from work (on city streets) and noticed that the engine seemed to be idling higher than normal RPMs. Van would not shift from first gear and would not accelerate beyond about 30 MPH, very sluggish, while RPMs rose above 3K and engine made a grinding/whining sound. No warning lights of any kind came on while driving or while stopped. While stopped at a traffic light, heard several loud clunks from under the hood and van had difficulty accelerating from stop. Was able to get it to the shop where they diagnosed transmission failure - the mechanics couldn't get it out of first gear by the time they were done looking at it and had to push it off the lift. Total cost of a remanufactured transmission plus new hubs and axles because they couldn't get the old ones removed without damaging them to remove/replace the transmission was $5600. Van has 128,000 miles.

The rear sliding doors do not open. Dodge sent me an extended warranty to fix the rear door actuators which fail that cause this issue. But 2 dealerships want $1600 to $2000 to replace the covered part! I cannot afford to fix this extremely hazardous situation of the rear doors not opening. As I have talked to other owners this is a major repaired part that dodge will not repair on their own and a recall must be forced on them.

Looks like there's a design or defective part on the driver side (Left) window. It is unable to open. This is the second time that the window unable to open, the first time happened in around late 2019 early 2020. It was the window power switch issue and I had it replaced. Recently the window stopped working again. This can be a potential safety issue if the car is drove into a river or in a high water area and the window cannot be opened for driver to escape.

I was driving my van down the highway and all of a sudden my van jerked me, acting like it was switching gears, the rpm reviving up, steering wheel pulling me into the opposite lane. I lost all power of the vehicle and could not go over 20mph. I was thankful no one was in the oncoming lane or behind me. There was no dash lights on or warning sign. The vehicle is currently at the dealership and it has been confirmed the transmission went out of the vehicle.

DRIVER SIDE SLIDING DOOR STUCK LOCKED. NOT ABLE TO OPEN THE DOOR. EXTREME SAFETY ISSUE. PASSENGER IS NOT ABLE TO EXIT THE CAR IN EMERGENCY SITUATION

Both back doors have failed lock actuators. I’ve gotten a repair quote of over $1400 per door to get fixed. Both doors buzz and one has actually locked shut. Extremely inconvenient with children.

Transmission started shifting hard at 98K miles. It died at red lights on occasion. Took to shop and they replaced the transmission solenoid. That fixed it from dying at red lights but vehicle transmission is about to fully go out right at 100K miles. I will never buy another Dodge vehicle.

Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door shut and head rest adjacent to it just popped apart and hit the head of the person in the driver seat.