2016 Dodge Grand Caravan Complaint Log

The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we press the button to open the door, the door often begins closing on our kids as soon as it has fully opened. When I press the button to open it again, it will start closing again immediately. Sometimes this process repeats 2-3 times before it stays open and our children can exit the car. -The door emits a horrible, loud BUZZ when the car is locked, the car is unlocked, the car doors are all locked but a door opens (triggering the doors to unlock), AND when the car is in drive and begins to approach or exceed 10-15 MPH. -The back hatch occasionally fully opens and then closes immediately. Or it opens and lurches downward so it's only ~2/3 open. At times it has almost closed on/hit one of our kids. This has been going on for years and I just learned that we could file a report. Please, please investigate and start process for a recall. These issues are more than just annoying; they could seriously injure or harm a child or an adult. Note: These issues started when the car was ~6 years old, around 2022, but it is ongoing and not resolved. Thank you kindly.

Sliding door locks cannot be operated from outside of the vehicle, once the lock actuator fails. The button on the inside, (both upper console and B pillar button) will not operate the door. The door can only be opened manually after manually moving the lock switch. Small or older passengers would not be able to exit after a crash, and could not be assisted without breaking the window.

The drivers side sliding door lock is buzzing and not sure if it auto locks.

According to research there is known problem with the slidding Van Doors for the 2016 Dodge Caravan. Both of my van doors have went out and is stuck in lock mode, to where it will not unlock or open. This is a safety issue especially when you have children that cannot unrestrain themselves from a seatbelt or car seat.

Passenger sliding doors will not open. In december 2021 Dodge dealership seemingly fixed issue. It is now 2023 and the doors will not open again. This is very dangerous as I have two small children. The costs for these repairs were very expensive and unfortunately hasn't even lasted 2 years. I now have to pay out of pocket thousands for an issue that is completely mechanical and dealer issue.

Passenger side sliding door lock, no longer locks/unlocks via lock buttons unless lock on door is manually locked/unlocked by hand. Driver side sliding door makes a grinding sound when using lock buttons to lock door. No sound when unlocking this door.

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while starting the vehicle, the contact detected an abnormal winding sound from either the transmission or the engine. After the vehicle warmed up, the sound diminished. The contact called the local dealer who recommended an engine replacement. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN. The failure mileage was approximately 80,000.

MILEAGE 73,487 FAILURE OF LEFT CYLINDER BANK CAUSES ENGINE TO STUMBLE OR STOP AT TRAFFIC LIGHTS OR STOP SIGNS AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM WITH THIS ENGINE. REPAIR BY DODGE DEALER COST $4621.78. 2 COMPLAINTS (1/11/2022 & 1/09/2023) FILED TO FCA CUSTOMER CARE WERE IGNORED.

The door lock actuator is buzzing on our driver side sliding door. I have read that there are issues with buzzing and then the lock failing and the door not opening. This is super concerning because my three year old sits on this side in a five point harness.

The fuel pump stays on 24 hours a day even after the engine has been turned off. These are referred to online as TIPM Fuel Pump. The Dodge dealer wants to replace the entire box of fuses at a cost of 1000-1500. It is a known problem affecting thousands of users. So much of a known problem that there is a website that is selling electronic modules that kill the fuel pump when the key is off. VerticleVisions.com is a website selling a hack to solve the Dodge issue. Apparently there had been a recall of other models and years but not my make or model. Quoting a Youtuber "As you may know, there has been a recall on certain models of Jeep and Dodge vehicles due to fuel pump relay failures. Other vehicles in the Chrysler and Jeep umbrella may utilize the exact TIPM containing the failing embedded relay as the vehicles listed in the recall, they are NOT listed in the VIN specific recall. To exacerbate the issue, the replacement part manufactured by Mopar is explicitly reserved for only the VINs for the vehicle models and years listed in the recall, so try as you might to order one online or have it serviced at the dealer, Mopar will not send one without a matching VIN. Further worsening the situation, the newest version of the bypass kit is on back order for months, leaving nearly everyone that actually HAS a VIN listed in the recall in as terrible a situation as the rest of us. Aside from a brand new TIPM for nearly $1,200.00 or a junkyard or eBay score for a used one, if your vehicle intermittently cranks but does not start or starts but immediately dies, and is noticeably worse in cold weather and mornings, here is the best solution to bypass the relay altogether and get yourself on the road or off the side of it. Relays are important and without one, you could damage your fuel pump. Please consider this as you look to the future." This is a safety hazard and should be recalled by the manufacturer. Other vehicles with the same issue have been recalled.

While I was driving, down the road from the grocery store, my vehicles rpm's jump high but the vehicle was not going any faster and was actually slowing down. I pulled over as i could not get the vehicle to move. I turned the engine off and back on and put it in gear and it started to go but then it started acting up again. It started giving a whinning noise from the engine compartment so I believe that it is the transmission pump because it will not shift in any gear and when I trottle high enough the whinning noise gets louder.

Buzzing from driver’s side sliding rear door when power lock button is pressed to lock the doors or when car begins driving (when door locks are activated automatically). Many people have reported this same issue on forums about the 2016 Dodge Grand Caravan. Dealerships have told them it is a faulty door lock actuator.

The driver's side sliding door no longer opens automatically or manually. The button fob or the interior will not open the door.

Both of my back sliding doors have locked up….we had to pull by 80 year old mother in law out the back cargo area…this is a 2016 vehicle and now the alarm is constantly going of the horn is blowing and I am on disability and can not afford to fix all that is going wrong with this car….now I have a van that the kids are having to climb in and out the front and this is so embarrassing…please help. I have heard several complaints on the same matter…I have had 2 transmissions out in here and I bought this car with only 313 miles on it…

My 2016 having the same issue as many others and it seems to be a bad cylinder head. We have changed the coil and plug, but that didnt help. Apparently the #2 cylinder head is prone to this problem. Chrysler tells me that it is my problem, and they will not help with the $2700 repair (68,000 miles). I am searching to speak with someone further up the chain of command at Chrysler. Hopefully this helps.......cylinder #2 misfire on my 2016 Dodge Grand Caravan; problems in the valve seats/ cylinder head; I HAD THE SPARK PLUGS CHANGED AND STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. I HAD A MECHANIC LOOK AT IT AND FOUND DEFECTIVE VALVE GUIDE IN CYLINDER. HE STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE HE SAID COMPRESSION ISSUE! How is there no recall on this issue? What needs to happen for Chrysler to address this major issue

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.

My car qualifies for a recall for the Dodge Grand Caravan transmission pump. The dates of affected caravans were from July 31 2015 to April 18th 2016. My caravan was built in February 2016 the recall code from the dealer is S44 and the NHTS a recall code is 16V461000. I have tried working with the dealership because due to this issue it blew my transmission. I have been complaining about the issue of the car is weird tendencies when switching in and out of gear for several years now and they are refusing to do anything. I am simply asking for them to replace the defective part and my transmission because this is clearly during the timeframe of the recall. My van is not pulling up in the recalls. However it is the exact same issue as the actual recall itself that I am having. And it is the reason my transmission has gone out.

The sliding door on the driver’s side stopped working and stayed shut for a couple days. For no apparent reason it started opening and closing again but only when the door handle was kept pulled. I believe it is a safety issue that could have serious consequences if an emergency occurred and passengers need to immediately exit the vehicle. There was no precursor signs of any other malfunction prior to this issue. I would like to know if this a recall situation in the near future? Thank you

The contact owns a 2016 Dodge Grand Caravan. The contact stated while at stop sign the vehicle lunged forward without warning. The vehicle was driven to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was taken a second time to the dealer to be diagnosed and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacture was notified. The failure mileage was 50,000.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds on three separate occasions, the accelerator pedal was sticking. The contact stated there was a warning indicator light illuminated but, was unable to identify the warning light. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.

Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..

Purchase vehicle in April 2021. Discovered after 3 days that left sliding door did not lock when the rest of the vehicle was locked. When the door was opened with the car locked the alarm sounded. Returned to dealer who replaced the door actuator. The repair has lasted 6 months and has now presented itself again.

The lock actuator in both rear sliding doors has failed. The first to fail was the rear passenger door. While the door and lock still operate, it makes a loud buzzing noise whenever it is activated (as described in the 2016 TSB issued by the manufacturer.) My mechanic inspected and confirmed this problem in September 2021. Just the other day (10/20/21), the actuator on the rear driver door also failed without any warning (it had never made noise): the lock “seized” and we were unable to unlock and open the door through any means. This exact pattern of failure has been reported by many other owners of this vehicle. Malfunctioning locks present an obvious safety problem, especially in the case of the locked door which would make it difficult for my children to escape the car quickly in an emergency. Neither actuator has been replaced yet and thus they are available for inspection if necessary.

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. All vehicle movement stopped and traffic was slowed. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was not covered under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. West Herr Chrysler Dodge RAM of Orchard Park (3551 Southwestern Blvd, Orchard Park, NY 14127) was also contacted and confirmed the information. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 52734. Additional info from the owner. Thet transmission was diagnosed with a transmission pump failure. The failed part fell within the recall dates but the manufacturer refused to cover. The process took almost a month to resolve. Without any assistance from the manufacturer or West Herr Dodge, another local dealer Joe Ciccone Chrysler Dodge offered assistance in the cost of a transmission replacement.

Last week the driver's side automatic sliding door in my 2016 Dodge Grand Caravan got stuck in the locked position. It is unable to be opened, either by remote or manually, and the lock can not be disabled rendering this door unusable. THIS IS A MAJOR SAFETY HAZARD! I have 4 children, which is the main reason I got a minivan and specifically one with automatic sliding doors. Two of my children are still in car seats, which are located beside each sliding door so I can help with their seat belts as needed. My youngest is beside the driver's side sliding door, the one I have having the issue with now. Right now, unless I reach over and behind the driver's seat or walk around the car to the opposite door, I CAN NOT REACH MY CHILD'S CAR SEAT!!!! Not only is this extremely inconvenient and time consuming, IT IS EXTREMELY DANGEROUS! What if my son needs help with something and I need to reach him? What if he is choking? What if we are in an accident and I need to get him out of his car seat? When searching this issue online, it quickly became evident THAT THIS IS A COMMON PROBLEM THAT DODGE KNOWS ABOUT AND HASN'T RECALLED!!! I was beyond shocked and appalled! How could this issue be common and known - it's ALL OVER the Internet, and not be acknowledged by Dodge??? Is my children's safety not worthy of a recall? Is this just a money making scheme? ARE THEY WAITING FOR A CHILD TO DIE TO DO A RECALL? The majority of people who buy minivans have young children and need the convenience of sliding doors. So the majority of people at-risk with this issue are children. This is blatant neglect on the part of Dodge and needs to be called out and have Dodge recall it as soon as possible before something bad happens. Thank you for your help in this matter.

- Left side sliding door will not unlock to open; * safety concern of rear passengers being trapped if right side slider is hit in an accident - Right side sliding door will not lock; * Safety concern for burglary or car-jacking - I will put the Grand Caravan in Bettenhausen Chrysler/Dodge/Jeep (Orland Park, IL) for repairs on Nov 11, 2021! - Stellantis/Chrysler should reimburse me for these repairs!

The passenger side sliding door will not lock, even the manual lock is stuck in the unlocked position. I just bought the car used 2 months ago and only realized the problem when I went to pick up my children from school. They approached the vehicle and pulled the door handle before I had a chance to put the car in park, and to my surprise it opened. I don't know how long it's been like this. It's my understanding that this is a common point of failure for 2015-2018 Dodge/Chryser minivans, that the locks can become stuck in the locked or unlocked position and it's very expensive for the consumer to fix. The manufacturer ought to issue a recall and replace the faulty components as this is a safety issue.

Driving home on the highway. Van began making a loud whirring sound when accelerating. Noise had gotten louder over a few days. Took van in to be checked. Service tech said transmission pump is failing and the part has a safety recall. NHTSA Campaign ID Number 16V461000. Chrysler's number for this recall is S44. Called Chrysler customer service and was told the vin for our vehicle was not included in the recall.

DRIVERS SIDE, SLIDING DOOR, WON'T OPEN OR CLOSE. EITHER REMOTELY OR MANNUALLY. ALL DOORS HAVE BEEN BUZZING UPON ACTIVATION FOR A FEW YEARS NOW, BUT I CAN"T AFFORD TO FIX THAT. VEHICLE HAS 55,000 MILES PLUS ON IT, AND I REALLY LOVE IT, BUT I DONT THINK I'LL BUY ANOTHER ONE UNLESS I RECEIVE SOME SATISFACTION REGARDING THIS PROBLEM. I HAVE REVIEWED THIS CONDITION ON THE INTERNET AND FOUND IT'S MORE COMMON THAN I WOULD THOUGHT. DODGE SHOULD BE ASHAMED FOR NOT CORRECTING THIS PROBLEM.

Both back sliding door locks are inoperable. The passenger side made a buzzing noise for a while and now won't lock at all and the drive side will not unlock even, manually flipping the switch does not work.

Automatic door locks make loud buzzing noise when they lock. I m afraid we will get stuck in locked car. I have not brought to anyone yet. No warning lamps or anything else. This is a definite safety Hazzard and I want it repaired at no charge before something tragic happens.

The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.

When the doors are unlocked, a loud buzzing noise comes from the vehicle. Upon research it seems like it is a faulty door actuator. This could cause the doors to be unable to open or close. It has not been repaired and it is available for inspection upon request.

My doors are in a locked position and can't open! I have young children and no access to my doors. Just purchased this car from a dealership!

While pulling into a parking lot, the engine suddenly died with no indicator lights or warning of any kind. Steering locked up and brakes were not functional. Coasted to a stop in a stall and put the vehicle in park. Restarted it without incident but I'm afraid it will happen in much more dangerous conditions

Driver side middle sliding door will not open

The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an unknown speed, the vehicle stalled without warning. After the vehicle was restarted, his wife could not accelerate the vehicle above 25 MPH but was able to drive the vehicle home. The next day, his wife attempted to drive the vehicle to an independent mechanic; however, the vehicle stalled again as the check engine warning light illuminated on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where it was diagnosed with a transmission failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train) which he linked to the failure; however, the VIN was not included in the recall. The contact also discovered that the recall applied to vehicle’s manufactured within a certain date and realized that his vehicle was manufactured under the date listed. The contact called the dealer and the manufacturer and explained his discovery; however, he was offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.

when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.

Driver's side sliding door lock mechanism became suddenly inoperable, without warning, both electrically and manually. Even with manual operation of the door lock knob, the door cannot be unlocked. It is not possible to open the door using either the interior or exterior door latch handle, therefore eliminating this door as a means of exit for the rear passengers. The exact same problem occurred with the passenger side sliding door in December 2018. I personally performed the repair of that door. The problem was a failed door lock actuator. It had a faulty actuator gear. I believe this problem potentially puts the occupants of the vehicle at high risk by obstructing exiting of the vehicle in an emergency situation, especially in a situation where the opposite door was inoperable or obstructed during an accident.

Out of the blue the passenger slider door started making this awful noise everytime you unlock it. Sounds like this is a pretty common probably after doing some research. Should be a re call after multiple searches it’s something that started on the 2016 with the locking mechanism.

Both sliding doors will not open. It started that one would not lock and one would not unlock now both are stuck closed. I have 3 kids and they have to crawl out the front doors in order to get out or in. I have been reading about the actuators going out on other vans.

The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing. This is a major safety hazard. It’s possible that in an accident that the left slider would be the best way to reach several passengers.

Bought van and shortly after the right passenger sliding door starting making a loud buzz every time it was unlocked. Researched that it was the actuator, have not fixed yet. Now, In August 2021, the drivers passenger sliding door will not open. It just stopped one day. it won't open with the latch, inside or outside, with the key fob, or with the button inside on the door or on the visor. I'm afraid if I ever have a wreck, we could be trapped with doors that just don't open. I've reached out to a few dealerships, and it is a costly fix and can't seem to get much info or response back from them anyway.

Passenger power sliding door made buzzing sound when unlocking and the next day was stuck in the lock position. The door cannot be opened from the inside or outside.

The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it. No warnings in the vehicle prior to the door locking up.

Driver side sliding door couldn't be opened manually or with electronic key fob. Anyone seated in second row, driver's side, would have to exit by climbing over to another door or try to get out of a window. Vehicle was taken to a Dodge dealer who confirmed the actuator had failed and that was why the door would not open No other parties have inspected this vehicle for this problem. Once the issue was repaired, I traded this van off for a new vehicle. There were no warnings that this was going to happen. I just went to open the sliding door and it would not budge.

Currently my sliding passenger side door is in the locked position and will not unlock. I purchased the vehicle in January 2016 and had the drivers side sliding door lock actuator replaced by dealer in September 2018. I am now incurring the cost of having the passenger side actuator replaced. I believe this is a major safety issue as my children cannot exit the vehicle on one side, twice now on a relatively new vehicle. The door lock CANNOT be utilized in a manual manor thus it is either risk having to exit through the rear lift gate or front door or pay to have the part replaced. I will ask to have the defective part retained for inspection on the current broke side. There is a FCA service bulletin, 23-017-20 currently recommending dealers replace both sides when brought ot hteir attention.

The driver side sliding door makes a loud buzzing sound whenever the doors lock. I have read up on this and it is a faulty door lock actuator. This sound is sudden and loud and has on multiple times caused the driver to get startled. This sound happens when the van auto-locks at the door locks specific set speed.

Passenger side rear door is making a buzzing noise! will cost over $500 to fix. After researching multiple other van owners are having this same issue this should be recalled this vehicle is only 6 years old !!

Side slider door lock actuator on passenger side makes lots of noise and the lock actuator on left side without notice has stopped working also at same time. This lock mechanism issue prevents the slider door locks or handles from working inside and outside the vehicle. Remote does not work for these doors either, but still work for front doors and hatch.