2018 Dodge Grand Caravan Complaint Log

Sliding doors stuck in lock position from the actuator

Check engine light came on. Vehicle would shake and have trouble accelerating when I put my foot on the gas pedal, it was worse if gone above 45 MPH. Vehicle was sent to mechanic for diagnosis and repair. P0302 code was read for #2 fuel cylinder misfire. PCV valve, Coil pack, All spark plugs, & Fuel injector were replaced. Check engine light is still on. Vehicle cannot be operated under mechanics safety recommendation. There is still a cylinder 2 misfire. Car can stall at anytime if operated. Dodge dealership have been notified and said there are no recalls. Warranty only covers up to 60,000 for power train issues. I’ve called another shop as well for a 3rd opinion, the engine has been failing in many vehicles with the same code.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door failed to unlock as designed. The contact that stated that she attempted to unlock the door using the key fob and manually from the inside and outside the vehicle however, the door failed to unlock as designed. Additionally, the contact stated that prior to the door failing to unlock, she had heard a buzzing sound while operating the sliding door. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 78,000.

Left sliding door actuator frozen. Unable to exit car if there is an emergency.

Rear passenger door is stuck in the lock position due to a faulty Lock Actuator. Huge. safety. risk and a known issue.

I had situations has stalling and poor performance I received a code p0302 cylinder 2 misfire. Replaced coil pack, spark plugs and wires. The p0302 code returns. The van has less than 46000 miles. Have not been able to resolve the issue. Researched the issue and found the the valve train and heads has problems and will require the head must be rebuilt. Researched the problem and found this is happening in of 40 entries on the internet with the same issues.

Driver-side sliding passenger door lock gets stuck in locked position. Will not unlock with key fob or buttons inside the car. You have to manually push the lock with great force to get it to disengage. This is a serious hazard because it effectively traps people in the backseat because you cannot manually disengage the lock. This is apparently a known issue by the manufacturer, and it costs between $1100 and $1500 to fix. No warning lights or indicators signaled this problem prior to failure. First failure of this kind started 1/23/23

Drivers side sliding door actuator broke leaving door in locked position. Unable to manually or electrically unlock door to open it. While researching this found passenger side door actuator broken leaving door in unlocked position. Unable to manually or electrically lock door.

Received a p0302 code from trying to remote start the car have changed the spark plug and ignition coil for cylinder 2 and the code is still there.

My passenger side powered sliding door wont close all the way. The back part won't latch. Even if we close it manually it wont close all the way. This car is only 5 years old!! Why am I having so many problems with it. How can I feel safe driving my car when one of the doors won't close correctly?

Right side sliding door actuator fails to lock and unlock. Manual and automatic commands fail to lock and unlock the door. No inspection necessary. No warning is issued.

Transmission leak leading to transmission needing to be rebuilt

Cranks but no fuel fix. Possible TIPM fuel pump relay issue.

The rear driverside sliding door was stuck in the lock position for several months. It was inconvenient that the actuator stopped working on the door. After months of it being stuck it suddenly works, but everytime the door s lock the rear driverside sliding doors locking system makes a buzzer sound while locking. If this fails again and we need to leave the car quickly in an emergency not having both doors working properly could be very dangerous.

The sliding door on the driver's side is locked closed and it cannot be unlocked or opened. The sliding door on the passenger's side can be opened and closed, but cannot be locked. As such, that door can be opened when the van is driven. The door locking failures occurred without any warning. According to the mechanic, both failures were due to worn door latches, which can be repaired/replaced for more $1,300 each in parts and labor. The van was purchased used more than 5 months ago with an odometer reading of 61,380 miles. The odometer read 71,173 miles when the van was dropped off today to have the door latches fixed. A request was made for all replaced components and parts to be retained for inspection, if warranted at a later date.

Both of my sliding door actuators are seized and won't unlock/lock. Currently, my driver side sliding door is stuck in the lock position. This is a safety hazard because if my car were in an accident and my kids needed to exit the vehicle, this door not opening would be an issue. Also, my passenger side sliding door also doesn't lock. This is an issue because anyone could enter my vehicle without me knowing and either steal the vehicle or could try to harm my wife or kids by waiting inside without them knowing. I have tried to discuss this with the dealership and with Dodge, but they are unwilling to inspect the vehicle without a fee. I currently don't have enough money to get my vehicle inspected or to get the repair done. I have looked online and I do see that this issue has occurred with the same model for years 2013-2017. I have also read online of other vehicle owners having a similar problem.

The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving approximately 6 MPH and crossing a railroad track, the driver's side front and driver's side rear passenger’s side air bags deployed. The contact stated there was no warning light illuminated. The contact stated that the police were on scene and filed a police report. The contact stated that the air bags deployed with force and damaged the side sliding door. The contact stated that the sliding door could not be opened. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that his insurance provider was sending an appraiser to inspect the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

Passenger door lock actuator stuck in the unlock position. When manually locked, actuator began buzzing when unlocking using electric methods. The van will not always unlock the doors via key fob since this has happened. I have small kids, and in the event of an emergency, it is important to be able to reliable unlock the rear doors if vehicle evacuation were necessary. I am in the processes of ordering a replacement actuator and will self install, but will keep the original on hand if the need arrises for it to be inspected. The vehicle has not been looked at by anybody other than myself as I do my own mechanic work.

My cars engine light came on. First I thought it’s was after a fill up of gas. Then it went off. Days later I went to go home from work and the car just wouldn’t start. I had to have it towed- the mechanic stated it’s always a problem em with dodge caravans it’s the engine. I towed it to my normal mechanic which replaced the battery and lo and behold engine light is on. Took it to the dodge dealership and it’s a cylinder head that needs to be replaced. This car is 4 years old, just at 75,000. In the ordinal owner and maintenances as suggested by manufacturer. This is unsafe and I cannot drive my children around in this vehicle. This is a known issue with these. My mechanic had another one in his shop with the same issue, but only 45,000 miles. I cannot drive this car, as it will continue to crack and cash a fatality with my children in the car.

The driver side sliding read door is stuck in the lock position. The door is unable to be opened manually in case of an emergency. This is a known problem with these vans and it is a safety issue. To fix this problem a part needs to be replaced, the "door lock actuator", which is costly. This should be fixed by the manufacturer as it can be dangerous if my family is stuck because of an accident and there is no way to force the door open. This problem could also happen to the sliding door. I have small children and I worry about this issue. My van only has 64,000 miles and I bough the vehicle used just six months ago. Prior to the failure the door would make a buzzing sound and seem to struggle to close. There should at least be a way to operate the door manually for safety reasons and that is not the case. This is dangerous.

every time I unlock the door or lock it it makes this loud buzzing noise,

ENGINE IS THROWING A PO302 CODE, CYLINDER #2 HAS LOW COMPRESSION, EXHAUST VALVE GUIDE HAS LOOSE TOLERANCE FROM MANUFACTUER, DODGE WON'T STAND BEHIND REPAIR DUE TO 2ND OWNWERSHIP, DODGE KNOWES THIS IS A DESIGN FLAW AND NEEDS TO COVER THE REPAIR COST. IT IS MY UNDERSTANDING THAT SOME STATES HAVE CLASS ACTION LAW SUITS FILED, I AM UNABLE TO DRIVE OR SELL THIS VEHICLE BECAUSE OF THE ENGINE CODE AND REPAIR WILL COST +$3000

Left side passenger door stuck and will not open. Minivan was manufactured 12-2017 according to door sticker information.

My 2018 Dodge Grand Caravan will not turn the starter when I turn the key intermittently, especially when the temperature is hot. The key has to be turned on and off many times before the starter engages and the engine starts. The engine will turn off while driving the van on the highway which causes the power steering to go away. The van must then be shifted to neutral and cruise to a stop so it can be re-started after many tries as explained above. This is very dangerous because if you are on interstate in fast lane with cars behind you, it causes vehicle to slow down because engine stops without brake lights being engaged that could cause rear end collision and makes steering very difficult. This usually happens at least three times in succession before going away for this individual trip. There is no warning when the engine cuts off while driving. I have taken the vehicle to Dodge for inspection and they told me it was the TIPM, but would not replace it without charge. My research on the internet seems to imply it could also be an ignition control module problem.

Power control module or Totally Integrated Power Module(TIPM) is giving multiple faulty codes. Car would not turn off(even when key is taken off) some times can not be put into gears. I'm afraid and concerned that vehicle could derail and not respond correctly. Veicle has been inspected by mechanics but failed to locate problem. An schedule has been made at Dodge dealership for Octuber 10. They will charge $160 just to inspect. Vehicle VIN # not included in the recalls with the same issue.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side rear passenger sliding door failed to unlock. The contact was unable to unlock the door. The vehicle was taken to an independent mechanic, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was not repaired, and the contact stated that both rear passenger’s side sliding doors failed to unlock as designed. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

The front seat passenger headrest broke open (the back of the headrest separated from the front which should only happen in a rear end collision) without cause. It appears to be a known problem with this seat headrest as noted on other Dodge vehicles which have recalls. If somebody was sitting in the sit when this happened, it would have resulted in a head and neck injury. The 2018 Dodge Caravan should also be on the list of having AHR (Active Headrest Restraint) system that is malfunctioning. This happened on September 5, 2022.

Door locks fail When the door lock fails it locks the door without a way to manually unlock doors. This is on sliding doors. Children can lock themselves in the car and suffocate. remote nor manual door lock will operate. If lock fails in unlock position door may be opened while in motion I have not repaired the issue yet.

The sliding rear passenger door (on the driver’s side) will not open. It happened without warning; after some internet research, it appears that is a frequently occurring issue with models of Dodge Grand Caravans. I’m the event of an emergency the side door panel would be difficult to escape. I have yet to take it a repairman for evaluation.

WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON. THE ENGINE IDLE WAS ROUGH. I CHECKED THE CODE AND IT WAS A MISFIRE IN CYLINDER #2. I HAD THE SPARK PLUGS CHANGED AND THE VAN STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. IT LOSES POWER ON ACCELERATION. I HAD A MECHANIC LOOK AT IT AND THEY FOUND A DEFECTIVE VALVE GUIDE IN THE CYLINDER. THEY STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE. HE SAID IT IS A COMPRESSION ISSUE.

Passenger sliding door alternates from locking and cannot open to will not lock. This is a safety issue when trying to extricate my great grandchildren from their car seats!

Rear passenger door is stuck in closed position. No way to override actuator to allow door to open. This is an for the rear passenger in the event they need to exit that door.

2018 Dodge Caravan (52,000 miles) Rear sliding passenger door will not open under any circumstances. Door is in locked position and cannot be opened manually from the outside or inside of vehicle. Door will not open electrically with the key fob or the overhead console button. Door actuator is frozen in the locked position. If passenger in rear seat on passenger side had to get out of vehicle in an emergency they would have to exit using another door. It is my understanding that Chrysler is aware of potential safety issues with this situation occurring and I have seen several class action lawsuits regarding this online.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving approximately 50 MPH, the vehicle started shuddering. The check engine warning light was illuminated. The contacted stated that he disconnected and reconnected the battery cable. The vehicle was taken to an unknown dealer, where it was diagnosed that the cylinder head needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where it was repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the passenger’s side electronic sliding door could no longer be opened manually or remotely. The vehicle was taken to the local mechanic who diagnosed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that on several occasions while the vehicle was parked, the key fob was used to attempt to lock and unlock the vehicle however, the doors failed to open. Additionally, the contact stated that on several occasions while the vehicle was parked, the door would not open as needed; however, the rear passenger’s side door would occasionally open unintendedly. The vehicle was taken to the dealer on three occasions where it was diagnosed that the door lock actuator on the rear doors, batteries in the key fobs, and the driver's side door module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

The sliding door will not unlock and can not be opened from the interior or exterior. There is an extended warranty covering 2015 through 2017 Dodge Grand Caravans but it does not cover 2018 or newer models even though it is the same design.

The contact owns a 2018 Dodge Grand Caravan. The contact stated his wife had locked the vehicle and while attempting to unlock the driver's side sliding door the next day, the door failed to unlock. The contact's wife attempted to unlock the door using the key fob and manually from the inside and the outside however, the door failed to unlock. The vehicle was taken to the dealer where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.

The airbag is malfunctioning and sending aa fault to the dashboard. My safety is at risk because if I’m in a accident and the airbags might not deploy. The problem has not been confirmed by a dealer yet or inspected by the manufacturer. Yes the warning lamp appeared 48 hours ago.

The actuators on the front door and one sliding door are not working. This causes my rear doors to not lock. A child could open the door while the car is moving since it is not able to be locked. A similar issue was investigated and a longer recall period was provided for 2015-2017 grand caravans, but this is obviously an issue with 2018s as well.

My 2018 dodge grand caravan had a check engine light come on indicating a cylinder 2 misfire. I took it to my dealership to find out If it was just the spark plugs. After multiple days of back and forth calls they informed me it was the cylinder head it's self and that the cost would be around $3700 to fix if warranty chooses not to cover the repair. My child is wheelchair bound and we have been forced to cram into a small dodge dart until warranty department clears the repairs. I have already turned in all the service paperwork showing all services have been done on time. It only has around 75000 miles on it, it's never been in an accident, and has always been maintained. After extensive searches on the internet it has been an ongoing issue with the 2013 -2018 dodge grand caravan models cylinder heads.

Sliding side door on drivers side is locked and unable to get in or out of door. Carry 4 grand children in back and they could not be removed from side door in an emergency. Cannot unlock by key fob or manually. Vehicle has 46000 miles on it

Around February 2022 the passenger side sliding door on our 2018 Dodge Caravan began making a buzzing noise when we locked and unlocked the door. It made this buzzing noise for a few months, until eventually it made no sound at all and was stuck in the lock position. We were not able to get it out of the lock position and cannot open the door. This is problematic because this is the side of the van our kids exit to go to school. It's not safe for them to exit on the driver side of the vehicle due to traffic. It's also problematic if we need to exit the passenger side door during an accident if the driver side doors and hatch are inaccessible. There were no warning lamps or messages associated with this problem. On July 25, 2022 a mechanic identified the issue and indicated the door lock actuator needs to be replaced at a cost >$500.

Driver side sliding door will not open. Is locked and can not use this door to enter or exit the van. We bought this 2018 Dodge Grand Caravan about 2 years ago only had this car for 2 years doors been stuck for 1 year I would say. It just stopped working one day!!! We have 2 disabled children and if something happens our children can not get out . There have been alot of complaints on this!! Why hasn’t anything been done?? . My one child is not able to understand if he needs to get out another way. My other child climbs in from the back hatch back . or over the front seat to the back! Come on enough fix my door. I should not have to put out thousands of dollars to fix something that has been a known problem. Shame on dodge For not fixing a problem where they put lives in danger!!

The trim located on the driver’s side door (next to the window, on the side of the window closest to the rear of the vehicle) came off while we were driving 70 mph down a highway. It hit near the window of the passenger door (on the driver’s side, where a child was seated), causing damage to our vehicle, and then continued to fly, thankfully not hitting any vehicles behind us. I report it because we have family who also have this same type of van and the exact same trim came off of the exact same spot. And I have seen multiple, multiple of the same type of vans since with the same exact missing trim. This is a safety risk to everyone else on the road, and it was a safety risk for my own family when it came off and barely missed a window.

The drivers side sliding door stopped working in the locked and shut position and is impossibleto open. Because of this we had to climb over our car seat to get our daughter out of the car. This is incredibly unsafe and should not happen.

Both sliding doors started making buzzing sounds when they were locking or unlocking. Then they would open halfway and then suddenly close- when it closed it would not reopen and we could not exit the rear of the van. I had to wait a month to get it into the dealership, now they are saying that it will be at least a week to figure out what is wrong with the vehicle???? I have read numerous other complaints online regarding this very problem, please have it addressed!!! This has been going on for over a month. It is currently at the dealership for repairs.

My 2018 dodge grand caravan drivers side rear sliding door stopped opening 2 weeks ago without warning. It is stuck in a locked position and cannot be unlocked by overhead button, manually, interior door button, key fob or outside handle. This is a huge safety issue in case of emergency where my children would not be able to get out of the car. Upon investigation, this is a known, huge problem with these vans. This is a very expensive and unsafe problem.

Driver side rear slider is stuck in the locked position. The auto slider and door locks will not allow is to open from the inside or outside. My concern is that the passengers would not be able to exit in the case of an emergency. This happened without warning.

The drivers side sliding door has stopped working and is stuck in the locked position. It won’t unlock and will not open manually. From what I can tell it’s a problem with the actuator in the door. It is available for inspection. This could endanger my passengers if I’m hit on the passenger side and my passengers can not get out. I have yet to go to the dealer since I found out it’s a lot of money to repair. The door did click and sometimes paused during closing it leading up to its failure.