2018 Dodge Grand Caravan Complaint Log

Transmission just stopped on the freeway... No warning or lights came on.

The sliding door , on the passenger's side, is unable to be opened remotely or manually. The lock will not unlock manually or remotely. The door cannot be opened. The dealership said that the lock actuator probably broke and make it impossible to open the door. My mini van is available for inspection upon request. It is a safety issue because the passengers in the back of the mini van, especially my children, cannot use that door as an exit. The sliding door made a "buzz" sound for about a second when all of the doors were locked as we started to drive. After the noise, the door has been unable to open.

Both sliding doors on my dodge caravan stop locking/unlocking. The driver side door stopped working while in the locked position and the door will not unlock from inside or outside of the vehicle. This is a safety hazard, especially while having kids in the back and the door will not open at all. I have read online that this is a common issue, but is not a recall. This should be a recall since the door just stopped working. What happens when both stop working in a vehicle and the person has no way to get people out of the back, especially if it is used as a handicapped vehicle.

Both sliding doors will not open manually or with the key fob. The lock is permanently stuck in place. I was told it was due to a bad actuator. When you google this issue there are 1000’s of other people that have this same issue. This is a huge safety concern as if I were in an accident all of my rear passengers wouldn’t be able to get out of the car. Meaning my children would be STUCK. this is so unsafe.

Drivers door lock actuator failed. Drivers door will not lock automatically when driving. The door can be locked and unlocked manually from the inside, and by the key from the outside.

The passenger side sliding door on my 2018 Dodge Grand Caravan has had multiple lock/unlocking, automatic sliding, and door-ajar issues. I have had to have the automatic locks replaced on the door, but now the automatic sliding door won't close all the way when pushed, and even though it's ajar the van doesn't sense it and notify the driver with the warning light. I took the van to Billy Craft Chrysler on 1/27/22. They identified the issue as the door latch/actuator failing internally. Because it is failing, it cannot identify if the door is open or closed. I have four children that ride in the back and several times have driven with them, thinking the door is closed only to hear air once I start driving. It is a serious safety concern that the warning light doesn't come on when the door is ajar. Also, when the button is pushed to close the door, it now is unable to close the door completely. Thank you for your time in addressing this safety issue.

The contact owns a 2018 Dodge Grand Caravan SXT. The contact stated that the air bag light illuminates intermittently. The contact stated that it remained on if the doors were open, and when driving. The contact stated that there was a chime sounding. The dealer nor the manufacturer was not notified of the failure. The mileage failure was 37,690.

The side sliding doors malfunction and have almost squashed my grandchildren. It doesn’t happen every time but often enough to where it is dangerous. I received a letter about it but the letter states it is only covered for repair if the mileage is under 100,000 miles. I have over that.

The headrest on the passenger seat popped out while the car was in the garage. I’m reading that this is a known issue that can cause great harm had someone been sitting in the car at the time.

Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.

The check engine light came on, we took it to a auto zone it showed cylinder 2 misfire. We repaired the spark plugs and spark plug housing units. The check engine light was still on after that. So we took it to a shop had them run a diagnosis again and the same cylinder 2 misfire came back. They took out and replaced all the spark plugs and housing units again and even replaced the fuel pump. Reset the check engine light and it still came back on. Upon checking the internet for possible issues, I found it was reported from over 100 Dodge Grand Caravan owners this same exact issue. After doing the tune up exactly as we did replacing the same parts we have replaced twice they have all still had the same issue. This has been found that it is an engine cylinder that has gone bad. I do not see how this cannot be considered a recall when multiple owners have had the exact same issue. This is only a 2018 vehicle and to already have major engine issues is not ok and to see that I am not the only one. I would appreciate some looking into this problem to see about having the issue made into a recall. This is at least a $3,000.00 fix. That's not an easy pill to swallow on a new vehicle.

Drivers side sliding door lock actuator failed in the locked position. Door could not be opened from the inside or outside.

Passenger sliding door will not unlock from the inside or outside, will not open manually or electronically. This is a problem if I have to get my child out of the vehicle and help him with his carseat in an emergency. It has not been inspected by anyone yet.

Stalls out randomly rear caliper keeps failing and leaking break fluid transmission will not shift properly up or down shifting which makes had to stop everything the the recalls for USA model has this Canada model has going right with it

Drivers door lock latch motor failed, door would not lock. Replaced latch assembly. 3 months later, drivers rear slider door latch jammed, and would not open. Awaiting parts. Passengers rear slider door occasionally buzzes.

Sliding passenger lock makes a loud buzzing noise when the door is locked. The door seems sluggish and not comfortable with operation. Door locks how ever buzzes when locked by switch and auto locking when operated.

About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!

The hoods paint is bubbling up - I contacted customer care at Dodge they told me to contact you

A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!

Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. all other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to.

I have a 2018 Dodge Grand Caravan I bought used from a CDJR dealer. I went on a 2,500-mile road trip in July 2021. The engine began running rough for about the last 500 miles. When we got home there was about 63,000 miles on the vehicle. I took it to a local mechanic at home in August and he said I had bad fuel so he put in a fuel treatment and had me fill up with premium fuel one to two times. This seemed to help only marginally. A month later I took the van to another mechanic and he determined that there was a misfire in cylinder #2. He performed a relative compression test and said the engine will need to be disassembled and inspected. He called a local dealer and found the warranty was 5 years/60,000 miles. He suggested I call my dealer because this shouldn't be happening even outside of the warranty. I did. They offered no solutions. Very frustrating.

The driver's side passenger door suddenly locked and cannot be unlocked. This is a serious safety issue, as passengers can not exit that way in an emergency. We've gone online to see if there was an easy fix and there we found hundreds of owners with the same problem.

My sliding door does not open. I am worried that in the event of an accident the safety of the passengers (my children) in the backseat will be compromised.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side sliding door locking mechanism had malfunctioned and the door was stuck in the locked position. The door was unable to be opened from inside or outside the vehicle. The cause of the failure was not yet determined by the local dealer however the dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 76,000.

Check engine light came on, around 60000 miles, checked at AutoZone, cilynder 2 misfired. I fixed it with new coils and spark plugs. However, check engine light was still on. Dodge dealership said that there might be an electric problem, they replaced for $700 a. Able underneath the driver seat, this fixed an air an issue but not the check engine light. Now at around 75000 miles and after a trip to Wisconsin, the car starts to shake and rattle and after some research i found out that it most likely the head gasket and dodge knows about it but just don't do anything to the hundreds of people.with the same complaint............

We have a 2018 dodge caravan with 69,000 miles on it - the check engine light showed a misfire on cylinder 5, after taking it to multiple mechanics they all have told us its an issue with the head gasket or possibly needs a new engine. This should not be happening with such a new vehicle with so few miles on it. after doing some research I have learned this is a common problem with this year, make and model.

The left side sliding door will not open at all. Tried to unlock manually will not open have to use other side for kids to get out of van. I did some online research saying the the lock actuator on sliding door seized. To me this is major safety hazard. If anything should be able to open manually but cannot even with key fob will not open. Theo locking switch does not move at all stuck in middle.

My driver side rear door will not open or shut at all. I believe the locking mechanism is stuck preventing the door from unlocking and opening. I have a child that rides on this side of the vehicle and if we was to have an accident no one would be able to get that door open to get to child. There was no warning to this happening. I just came out of no where and one day stopped working.

PASSENGER SIDE SLIDING DOOR STUCK IN LOCK POSITION AND WILL NOT OPEN AT ALL.

SPRAYER FOR THE WIPERS DOES NOT SPRAY CORRECTLY. LEFT SIDE IS VERY WEEK AND RIGHT SIDE DOES NOT SPRAY AT ALL.

THE REAR PASSENGER DOOR IS STUCK IN A LOCKED POSITION. IT CANNOT BE UNLOCKED MANUAL. THE LATCH IS COMPLETELY STUCK. WITH THREE KIDS, IT IS A SAFETY ISSUE FOR IT NOT TO OPEN. IT QUIT WORKING WITHOUT ANY WARNING AND THE VAN HAS LESS THAN 34,000 MILES ON IT. WE WENT IN TO CHURCH ON SUNDAY AND LOCKED THE DOORS WITH THE KEYLESS REMOTE. WE CAME OUT AND IT WOULDN'T UNLOCK. I SEE THIS IS AN ISSUE FOR MULTIPLE PEOPLE. THERE SHOULD BE A RECALL ISSUED.

PASSENGER DOOR, ONE ON THE DRIVER SIDE, IS STUCK ON LOCK POSITION. I CAN'T OPEN MANUALLY OR KEY FAB TO DO ANY FUNCTIONS AS A DOOR. IT DOESN'T MAKE ANY NOISE, JUST WON'T OPEN.

DRIVER SIDE SLIDING DOOR STUCK ON LOCK POSITION CAN'T MANUALLY DOOR BUTTON ON DRIVER'S DOOR ALSO WON'T RESPOND AND FOB UNLOCKS OTHER DOORS EXCEPT THAT ONE. DOOR IS CLOSED AND LOCKED AND I HAVE SMALL CHILDREN IN CASE OF AN EMERGENCY THERE IS NO WAY TO OPEN THE DRIVER SIDE DOOR TO GAIN ACCESS TO THEM OR TO SAFELY GET THEM OUT OF VAN IT'S A KNOWN ISSUE IN VANS FROM OTHER YEARS AND NEVER RECALLED.

THE LEFT SIDE PASSENGER SLIDING DOOR LOCKING MECHANISM FAILS AND STICKS IN THE LOCK POSITION. AFTER DOING SOME RESEARCH ON THE INTERNET IT HAS BEEN CLEAR THAT THIS IS A PRETTY COMMON OCCURRENCE WITH DODGE GRAND CARAVANS. IF I WOULD NEED TO GET MY BABY OUT QUICKLY FROM THIS SIDE OF THE VAN, THE LOCK MALFUNCTIONS AND THIS IS A HIGH SAFETY PROBLEM.

2018 DODGE GRAND CARAVAN DRIVER SIDE PASSENGER SLIDE DOOR STUCK IN THE LOCKED POSITION WILL NOT RELEASE TO OPEN. VEHICLE WAS IN MOTION WHEN THE AUTOMATIC DOOR LOCKED, NOW IT WILL NOT UNLOCK AND UNABLE TO OPEN FOR NORMAL USE OR INCASE OF AN EMERGENCY. , PER DEALER THIS IS ONGOING PROBLEM AND ESTIMATED COST TO REPAIR $ 1100.00.

The contact owns a 2018 Grand Caravan. The contact stated that after refueling the vehicle, the driver’s side rear door failed to unlock. The contact stated that the safety feature activated and locked the doors while the vehicle was being refueled. The contact stated that the activation button to disable the feature failed to correct the failure. The dealer was contacted and informed the contact that the VIN was not under recall. The contact received an estimate for the inspection of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

WE WERE DRIVING OUR VAN FROM YERMO, CA TO LAS VEGAS, NV ON 3/25/2021. WHEN WE ARRIVED IN LAS VEGAS, THE DRIVER-SIDE REAR SLIDING DOOR BECAME INOPERABLE BECAUSE THE LOCK WAS STUCK IN THE ENGAGED POSITION. THIS OCCURRED WITHOUT WARNING; THE DOOR WAS OPERABLE IN YERMO AND THERE WERE NO UNUSUAL SOUNDS THAT WOULD INDICATE AN IMPENDING PROBLEM. AFTER A LITTLE RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH GRAND CARAVANS, AND IS USUALLY CAUSED BY A FAILURE OF THE ELECTRONIC LOCK ACTUATOR. IT OFTEN OCCURS AFTER ABOUT 3 YEARS, OR 40K MILES. INDEED, OUR VAN WAS AT ABOUT 42K MILES AT THE TIME OF FAILURE. THE THING THAT TROUBLES ME ABOUT THE ELECTRONIC LOCK FAILURE IS THAT IT PREVENTS THE USER FROM MANUALLY UNLOCKING THE DOOR. IT SEEMS TO ME LIKE THE VEHICLE HAS BEEN DESIGNED TO COMPLY WITH 49 CFR 571.602 S4.3 FOR ONLY THREE YEARS. THEN DODGE CHARGES ~$1,100 TO REPLACE THE FAILED ACTUATOR, MEANING THAT THE ANNUALIZED COST TO THE DRIVER IS $367 PER REAR DOOR. WE HAVE FOUR YOUNG KIDS WITH AGES RANGING FROM 8 YEARS TO 5 MONTHS. THE INFANT CAR SEAT WAS PLACED ON THE PASSENGER SIDE, SO OUR OTHER THREE CHILDREN COULD ONLY REALLY ENTER AND EXIT THE VAN FROM THE DRIVER SIDE. THE FAILURE OF THE DRIVER-SIDE DOOR MEANT THAT WE HAD TO REMOVE THE ENTIRE INFANT CAR SEAT TO ALLOW THE OTHER KIDS EGRESS FROM THE VAN. HAVING ONLY ONE OPERATING DOOR IS NOT SUSTAINABLE FOR US, NOR IS SPENDING $733 PER YEAR TO KEEP BOTH DOORS OPERABLE.

I WAS DRIVING UP A BUSY INTERSECTION AND MY 2018 DODGE CARAVAN STOPPED RANDOMLY IN ON GOING AND ON COMING TRAFFIC AND I COULDN'T START IT. I HAVE HAD THE CAR FOR 8 MONTHS AND I KEEP UP WITH MAINTENANCE. MY FAMILY WAS AFRAID BECAUSE CARS WERE DRIVING UP FAST BEHIND US IN A NARROW TWO WAY STREET.

TL* THE CONTACT OWNS A 2018 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WENT TO APPLY THE ACCELERATOR PEDAL WHICH TRAVELED TO THE FLOOR WITHOUT WARNING. THE RPMS REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND CONTACTED HER HUSBAND. HER HUSBAND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM (14150 U.S. 79, TAYLOR, TX 76574 (512) 218-5300) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER TWICE HOWEVER, THERE WAS NO SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, she depressed the brake pedal and noticed that the passenger in the front passenger’s seat was not restrained properly by the seat belt. The contact stated that the passenger moved forward and almost struck the windshield. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.

MY POWER LOCKS WILL NOT WORK.I USED THE KEY FOB AND THE MANUAL IN THE VAN BUT THEY WORK OFF AND ON.THEN COMPLETELY LOCK UP AND WILL NOT LOCK OR UNLOCK.ITS NPT THE KEY FOB SO SOMETHING ELSE IS HAPPENING CAUSING ME TO BE LOCKED OUT OF MY VEHICLE.

POWER TRAIN CONTROL MODULE CAUSES CAR TO IDLE ROUGH AND ALMOST STALL. PROBLEM HAPPENS IN PARK AND DRIVE AS WELL WHEN THE VEHICLE IS IN MOTION. I HAVE SEEN THERE HAS BEEN A RECALL ON MY PARTICULAR VAN FOR THIS PART AS WELL.

MILEAGE WAS ONLY 58K WHEN I GOT A MISFIRE CODE COMING UP IN CYLINDER 2. I HAD A LOCAL MECHANIC LOOK AT IT AND HE SUSPECTED IT NEEDED A TUNE UP WITH NEW COIL PACKS AND SPARK PLUGS. WE DID THAT AND STILL IT CAME BACK ON. WASN'T ABLE TO GET INTO THE DEALER UNTIL 65K AND NOW DEALER SAYS THERE IS A LEAK IN THE VALVE OF CYLINDER 2. POWER TRAIN WARRANTY IS UP AT 60K SO DODGE WON'T DO ANYTHING FOR US. THEY DID TELL ME THAT OTHER ENGINES THAT WERE SIMILAR HAD A RECALL ON THEM AND EXTENDED THE WARRANTY FOR THOSE THAT VIN NUMBERS MATCHED THAT RECALL. THEY ALSO INFORMED ME THAT I COULD GET RE-IMBURSED IF THEY START THE RECALL DOWN THE ROAD. IF THE PROBLEM IS KNOWN I DON'T UNDERSTAND WHY THEY WON'T COVER IT. ASHAME A VAN WITH ONLY 65K MILES HAS SUCH MAJOR PROBLEMS WITH THE ENGINE.

9:45 PM I HAD JUST TAKEN THE EXIT FOR 781 OFF OFF I-81 IN JEFFERSON COUNTY, NY TO HEAD TO FORT DRUM. I WAS IN THE RIGHT HAND LANE. I SET THE CRUISE CONTROL TO 62, THE SPEED LIMIT IS 65. IT WAS ABOUT A MILE OR SO DOWN FROM THE ON RAMP WHEN THE VAN SHUT OFF BY ITSELF AT 62MPH. THERE WAS NO ELECTRICAL OR LIGHTS, NOT EVEN THE HEADLIGHTS WORKED. THE STEERING WHEEL LOCKED, THE BRAKE PEDAL LOCKED AND WOULD NOT WORK. I HAD NO CONTROL. THERE IS NO ROAD LIGHTING IN THAT AREA AND NO OTHER CARS WERE AROUND SO I COULD NOT SEE THE ROAD OR ANYTHING AROUND ME. MY FIRST INSTINCT WAS THAT I NEEDED TO TRY TO GET OUT OF THE MIDDLE OF THE HIGHWAY BECAUSE NO OTHER CARS COULD SEE ME BUT THE VEHICLE WAS STILL MOVING. I TRIED THE HAZARD LIGHTS AND THEY WORKED SO I TRIED AS HARD AS I COULD TO PULL THE WHEEL TO THE RIGHT TO GET TO THE SHOULDER. I ENDED UP HITTING A GUARD RAIL AND THAT'S WHAT ULTIMATELY STOPPED THE VEHICLE. I WAS ABLE TO PUT IT IN PARK, AND THEN I CALLED 911. I TRIED TO RESTART THE VEHICLE AND IT WORKED FINE. IT TOOK ABOUT 15 MINUTES FOR THE POLICE OFFICER TO ARRIVE. SHE ASKED WHAT HAPPENED, LOOKED AT THE GUARD RAIL AND THE VEHICLE. I GAVE HER MY LICENSE, INSURANCE AND REGISTRATION AND SHE DID THE PAPERWORK. I LEFT THE SCENE IN THE VEHICLE AT 10:35PM. THERE IS DAMAGE TO THE RIGHT SIDE BUMPER AND WHEEL WELL AS WELL AS DAMAGE TO THE HUB CAP. THIS WAS TERRIFYING TO EXPERIENCE. I AM VERY, VERY LUCKY THAT I WAS ALONE ON A STRAIGHT, ONE WAY PIECE OF HIGHWAY. TOTAL LOSS OF CONTROL OF THE VEHICLE AT A HIGH RATE OF SPEED COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT HAD THE CIRCUMSTANCES BEEN DIFFERENT. I COULD HAVE GONE INTO ONCOMING TRAFFIC, I COULD HAVE BEEN REARENDED, MY CHILDREN COULD HAVE BEEN INJURED. THERE IS AN OPEN RECALL FOR THIS MODEL YEAR GRAND CARAVAN AND THE POWERTRAIN CONTROL MODULE, BUT IF I INPUT MY VIN IT SAYS THERE'S NO RECALLS FOR THAT VIN.

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

THE DRIVER'S DOOR WILL NOT LOCK, OR UNLOCK, WITH EITHER THE FOB OR WITH THE BUTTON ON THE DOOR. I NEED TO TAKE THE PHYSICAL KEY OUT OF THE FOB AND MANUALLY UNLOCK THE DOOR TO GET INSIDE. ONCE INSIDE THE VAN, I NEED TO REMEMBER TO MANUALLY LOCK THE MY DOOR, BECAUSE IT WILL NOT AUTOMATICALLY LOCK LIKE THE REST OF THE DOORS. ONCE I EXIT THE VAN, I NEED TO PUSH THE LOCK DOWN BECAUSE THE FOB WILL NOT LOCK IT. IT ONLY HAS 66,000 MILES.

PASSENGER SIDE SLIDING DOOR WILL NOT LOCK PROPERLY. WHEN VEHICLE IS PARKED, LOCKING AND SETTING ALARM ON THE VEHICLE WITH THE KEY FOB THE SLIDING DOOR CAN STILL BE OPENED. THE DOOR WILL NOT LOCK. DEALER ADVISED THAT DOOR LOCKING ACTUATOR WAS BAD AND ESTIMATED $1,650 TO REPAIR. THIS APPEARS TO BE A MANUFACTURING DEFECT.

WE WERE IN AN ACCIDENT WITH OUR 2018 DODGE GRAND CARAVAN WHERE A PERSON REAR ENDED US GOING AT LEAST 75 MPH WHILE I WAS GOING A MAXIMUM OF 20 MPH. WE WERE IN A CITY MAINTAINED ROAD, SILVERBELL RD AT THE INTERSECTION OF CORTARO RD. MY SISTER IN LAW WAS IN THE VERY BACK 3RD ROW PASSENGER SIDE CHAIR WHEN IT DISLODGED FROM THE METAL HOOKS ON IMPACT. THE SEAT FLUNG AROUND WITH HER IN IT AND THE HEAD REST HIT SO HARD AGAINST THE BACK WINDOW/DOOR THAT IT IS NOW PERMANENTLY BEND FORWARD. WE CANNOT GET THE SEAT TO STAY UP ANYMORE OR CLOSE DOWN INTO THE GROUND. THE CAR IS NOW TOTALLED. IN THE IMPACT, SHE SUSTAINED 2 BIG BUMPS ON THE TOP OF HER HEAD & LEFT SIDE BEHIND HER EAR. SHE ALSO HAS SEVERE WHIP LASH AND HIT THE RIGHT SIDE OF HER FACE, CAUSING A RED MARK & BRUISING ON THE CHEEK BONE RIGHT UNDER THE EYE. THERE WAS A POLICE REPORT TAKEN WITH MARANA POLICE DEPARTMENT.

MY DRIVER SIDE SLIDING DOOR HAS BEEN STUCK IN THE LOCK POSITION. IT WAS WORKING FINE AND THEN NOTHING. SYSTEM SAYS TO UNLOCK TO OPERATE WHILE PARKED WHETHER THE CAR IS STARTED OR NOT. EVERY DOOR UNLOCKS EXCEPT THIS ONE. DEFINITELY A SAFETY HAZARD. THE CAR IS FAIRLY NEW WITH LESS THAN 70 K MILES ON IT.