NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Passenger sliding door makes a noise when unlocking door. Sometimes it will not lock at all. When we searched issue is states actuator has gone bad and needs to be replaced.
TL* THE CONTACT RENTED A 2018 DODGE GRAND CARAVAN. WHILE THE PASSENGER SIDE SLIDING DOOR WAS BEING CLOSED FROM INSIDE THE VEHICLE, THE CONTACT'S SON'S HAND WAS CRUSHED FROM STOPPING TO CLOSE THE DOOR. THE CONTACT MENTIONED THAT THE DOOR SENSOR FAILED TO DETECT HIS SON BETWEEN THE DOOR. THERE WERE NO INJURIES. IN ADDITION, THE DOOR CONTINUED TO LATCH. THE CONTACT RELEASED THE DOOR MANUALLY FROM THE OUTSIDE LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE DOOR WAS NOT SUPPOSED TO CONTINUE TO CLOSE. THE APPROXIMATE FAILURE MILEAGE WAS 35,400.
THE AIRBAG INDICATOR LIGHT COMES ON/OFF INTERMITTENTLY. THE DRIVER'S SIDE AIRBAG HAS BEEN REPLACED 2 TIMES BY 2 DIFFERENT DEALERSHIPS AND THE WIRING HARNESS THAT SUPPLIES THAT AIRBAG HAS BEEN REPLACED 1 TIME. THIS HAS TAKEN PLACE NO MATTER IF THE VAN IS STATIONARY OR MOVING. I HAVE SEVERAL PICTURES OF THE DASHBOARD THAT SHOWS BOTH THE TACOMETER AND SPEEDOMETER.
TAKATA RECALL RIGHT SIDE PASSENGER DOOR WON'T LOCK.
SLIDING DOOR ON PASSENGER SIDE SUDDENLY LOCKED AND CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE, MANUALLY FROM LATCH OR UNLOCK BUTTONS, OR FROM KEY FOB. IN AN EMERGENCY, A PASSENGER COULD BE TRAPPED INSIDE THE VEHICLE. VEHICLE HAS APPROX. 12000 MILES ON IT.
VEHICLE WAS TAKEN IN TO DEALER FOR AIR BAG LIGHT ON, WAS TOLD ACTIVE HEAD RESTRAINTS HAD DEPLOYED. VAN HAS 5700 MILES ON IT. DEALER STATED "SOMEONE MUST HAVE BACKED IN TO SOMETHING." THERE IS NO EVIDENCE OF ANY DAMAGE TO REAR OF VAN, & PARTS ALONE WERE QUOTED AT $1093.00 + LABOR. THIS SEEMS TO BE AN ONGOING ISSUE WITH CHRYSLER. PERHAPS THEY SHOULD ANNOUNCE A RECALL TO MITIGATE THIS SITUATION.
THE TIE ROD ON THE RIGHT, PASSENGER SIDE, TIRE OF THIS VEHICLE BROKE WHILE DRIVING. THIS WAS A RENTAL CAR.
THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.
HAVE HAD THE BRAND NEW VAN FOR ONLY 2 WEEKS AND LIFTGATE (BACK HATCH) ON VAN DOES NOT OPEN. I HAVE A BASE MODEL SO I HAVE TO OPEN IT MANUALLY...TRIED EVERYTHING ...NOTHING WILL OPEN IT. TAKING IT TO DEALERSHIP THIS WEEKEND. HOPEFULLY THEY CAN'T OPEN IT.
2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR
WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR
REAR SUSPENSION RATTLES EVEN OVER LITTLE ROAD IMPERFECTIONS. BROUGHT TO DEALER ONLY FOR THEM TO TELL ME ALL NEW GRAND CARAVANS RATTLE OVER BUMPS. CONCERNED OVER PREMATURE SUSPENSION FAILURE MAYBE BY FAULTY OR DODGE NOT USING APPROPRIATE SHOCKS OR OTHER MEANS OF DAMPENING REAR SUSPENSION. ING BETTER NEW SHOCKS