NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Dodge Journey. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
HAD THE WIM REPLACED PER RECALL AND WHEN I WENT TO PICK IT UP WAS INFORMED THE ESP LIGHT WAS ON AND THE CAR WOULD NOT SHIFT OUT OF PARK. THEY REPLACED THE STOP LAMP SWITCH AND THE CAR STILL WILL NOT SHIFT OUT OF PARK. I WAS THEN TOLD THAT IT IS BECAUSE A FAULTY TIPM CONTROL MODULE. IS THIS BECAUSE OF WHAT DODGE DID TO REPLACE THE WIM?
VEHICLE WAS TAKEN TO DEALER ON 6/15/2015 FOR IGNITION SWITCH RECALL. AFTER RECALL REPAIR WAS DONE, THE VEHICLE STARTS SOMETIMES. IT HAVE BEEN TAKEN BACK TO DEALER, AND THEY COULD FIND NOTHING WRONG WITH IT. BEFORE THE IGNITION SWITCH WAS REPLACED, THERE WAS NO PROBLEM STARTING IT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/20/15, 11 WEEKS AFTER THE NOTIFICATION DATE. UPDATED 3/22/2016*JS *CN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT RESERVOIR WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,693.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CONTROLS FAILED. THE DOOR HAD TO BE OPENED MANUALLY. THE CONTACT STATED THAT CHRYSLER RECALLED CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES, BUT THE CONTACT'S VIN WAS EXCLUDED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 8/10/15*CN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER STARTING. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA UPDATED 01/27/16.*JB
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PARKED, SEVERAL ATTEMPTS HAD TO BE MADE IN ORDER TO START UP THE VEHICLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED, ROLLED OVER MULTIPLE TIMES, AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, A SMOKE ODOR EMITTED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY FROM THE CRASH SCENE. THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE DEALER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE THE PART TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 83,200.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ENGINE MOUNTS, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE WINDOW OPENED AND CLOSED INDEPENDENTLY. IN ADDITION, THE OTHER POWER WINDOWS ONLY FUNCTIONED MANUALLY. ON ANOTHER OCCASION, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOUSING WAS CRACKED, THE DRIVE SHAFT GOING INTO THE TRANSMISSION HUB WAS MISALIGNED AND NEEDED TO BE REPLACED AS WELL AS THE TRANSMISSION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
CAR STOPPED WOULD NOT START. WAS TOLD BY DEALER WESTBORN CHRYSLER THAT CHRYSLER LLC WILL NOT ISSUE THE RECALL IGNITION PART. CAR WAS TOWED TO WESTBORN CHRYSLER 11:31 AM ON 06/08/2015. THE DEALER HAS GIVEN ME PHONE NUMBERS TO CALL TO NO AVAIL. I OWN MY CAR FREE AND CLEAR. MY CAR HAS BEEN AT DEALER FOR 15 DAYS WITH NO DATE GIVEN FOR COMPLETION OF THE WORK. EACH TIME I INQUIRE ABOUT CAR REPAIR, THEY SAY CHRYSLER WON'T ALLOW THEM TO ORDER PART BECAUSE THEY HAVE NOT SOLD ENOUGH DODGE CARS. CAR IS UNDER A RECALL. HELP
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER IN ORDER TO START THE VEHICLE. THE CONTACT MENTIONED THAT THE KEY FOBIK WAS REPLACED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.
MY 2009 DODGE JOURNEY WILL SOMETIMES NOT START UP. THE FIRST EVENT WAS ON SATURDAY, JUNE 6TH. THE CAR TURNS ON BUT THE FAILS TO TURN OVER UNRELIABLY AND OFTEN. THE CAR IS UNPREDICTABLE. BEING ABLE TO GO ANYWHERE HAS BEEN A ROLL OF THE DICE. WE HAVE A RECALL ON THE JOURNEY SET UP WITH MILOSCH PALACE DEALERSHIP IN MICHIGAN, OUR DEALERSHIP. HOWEVER, THEY HAVE BEEN VERY UNRELIABLE. WE RECEIVED THE RECALL LETTER IN JUNE. WE WERE SET UP AN APPOINTMENT ON JULY 9TH AND TOLD WE HAD A PART WAITING FOR US. WE SHOWED UP TO THE SCHEDULED APPOINTMENT AND THEY DID NOT HAVE A PART FOR US. THEY THEN TOLD US IT WAS BACK ORDERED AND WE WOULD BE INFORMED WHEN THE PART ARRIVED. IT HAS BEEN OVER A MONTH SINCE THE APPOINTMENT AND OVER TWO MONTHS SINCE WE HAVE BEEN INFORMED OF THE RECALL AND STILL NO REPAIR. THIS IS UNACCEPTABLE. WE STILL HAVE YET TO RECEIVE THE PART FOR REPAIR ON THE RECALL.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL REPAIRS. RECALL # 14V373000. *SMD
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS GIVEN A RECALL NOTICE THAT STATES "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT. DEALER SAID THAT IT WILL PROBABLY TAKE 6 TO 8 WEEKS TO GET THE PART. THE POST CARD WARNING STATES "THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH." SO...6 TO 8 WEEKS OF GAMBLING WITH THIS PROBLEM. DEALER SAID THERE ISN'T A REPLACEMENT CAR TO DRIVE IN THE INTERIM. TRIED TO CALL YOUR HOTLINE NUMEROUS TIMES WITH VARIOUS RESULTS BUT NEVER WAS ABLE TO GET THROUGH! VERY FRUSTRATING.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. UPDATED 02/03/16.*JB
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
APPROXIMATELY 6 WEEKS AGO I RECEIVED A RECALL NOTICE FROM FIAT CHYSLER / NHTSA ABOUT A SAFETY RECALL FOR THE WIRELESS IGNITION NODE MODULE ON MY 2009 DODGE JOURNEY. 6 MONTHS BEFORE THAT I RECEIVED A RECALL NOTICE JUST FROM FIAT CHYSLER THEMSELVES ABOUT THE RECALL. I CONTINUE TO CALL WEEKLY AND AM TOLD THEY HAVE NOT STARTED MAKING THE PART, HAVE NO TIME FRAME WHEN THEY WILL BEGIN SHIPPING THE PARTS AND DON'T KNOW WHEN THEY WILL START DOING ANY REPAIRS FOR MY VEHICLE. I WOULD APPRECIATE ANY HELP OR SOLUTION THAT THE NHTSA CAN PROVIDE MY. I HAVE BEEN WAITING PATIENTLY FOR A LONG TIME FOR FIAT CHYSLER RESOLVE THIS PROBLEM AND FEEL THAT THEY HAVE NO INTENSIONS OF EVER DOING ANYTHING ABOUT IT. PLEASE FEEL FREE TO CONTACT ME FOR MORE INFORMATION OR WITH ANY SOLUTIONS YOU MAY HAVE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
IN JUNE 2015 I TOOK CAR TO FREEDOM DODGE TO HAVE WIRELESS IGNITION NODE REPLACED PER THE RECALL. FREEDOM DODGE CLAIMED THEY DIDN'T HAVE THE PARTS AND WOULDN'T KNOW UNTIL IT CAME IN. FURTHERMORE THEY SAID THEY COULDN'T ORDER THE PART. FREEDOM DODGE SAID THEY WOULD CALL WHEN THE PARTS CAME IN. IT HAS NOW BEEN SIX MONTHS AND THEY HAVE NEVER CALLED TO TELL US IF THE PART IS IN. I CALLED SEVERAL TIMES TO CHECK AND THEY CLAIM THEY HAVEN'T RECEIVED THE PARTS.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 03-10-16 *BF *CN
DODGE RECALL R03. WE HAVE BEEN WAITING OVER A YEAR FOR THE CULLMAN, AL DODGE DEALERSHIP TO PERFORM THE RECALL WORK FOR RECALL R03. DODGE SITE SHOWS THAT PARTS ARE AVAILABLE BUT WE HAVE STILL NOT HEARD BACK FROM CULLMAN CHRYSLER DODGE. WE WERE PUT ON THEIR WAITING LIST OVER A YEAR AGO.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IDLING AT A TRAFFIC LIGHT, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE STOPPED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I BOUGHT MY AUTO IN APRIL 0F 2015 AND WEEKS LATER I STARTED HAVING STARTING ISSUES WERE IT WOULD JUST RANDOMLY NOT START AFTER HAVING THE STARTER AND BATTERY CHECKED OUT AND FOUND TO BE NO ISSUES. I SEARCHED THE INTERNET AND FOUND HUNDREDS OF COMPLAINTS ON THIS VECHILE WITH THE SAME EXACT ISSUE I CONTACTED DEALER AND TOLD ME THEY WOULD HAVE TO CHECK LOTS OF THIS OUT WOULD END UP COSTING ME THOUSANDS. ANOTHER ISSUE I HAVE WITH THE VECHILE IS IT LEAKS IN THE REAR HEADLINER AREA AFTER HAVING IT CHECKED BY A SHOP IT FOUND NO ISSUES VISIBLE READ ON INTERNET AGAIN AND FOUND MORE COMPLAINTS OF THE SAME AS WELL. THIS CAR IS A LEMON AND THE MANUFACTURER WILL NOT FIX THESE ISSUES.
THE HORN BEEPS FOR NO REASON WHEN THE CAR IS IN PARK. IT WILL GO HOURS WITH NO HONKING THEN WILL HONK FOR AN HOUR BEEP THEN BEEP BEEP BEEP THEN BEEP THEN BEEP BEEP BEEP. AND SO ON. THEN IT WILL STOP FOR A HALF AN HOUR AND START ALL OVER AGAIN THEN STOP FOR A FEW HOURS AND START. MY HUSBAND FINALLY PULLED THE FUSE. WE HAD TO HAVE A NEW BATTERY INSTALLED ON 5-27-15 AND WERE TOLD IT HAS NOTHING TO DO WITH THAT. DOES IT HAVE ANYTHING TO DO WITH THE RECALL I JUST SAW THAT WAS ISSUED ON 5-16-15
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START ON NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
NO CRANK/ NO START. BATTERY FINE. GAUGES LIGHT UP. HAVE BEEN TOWED TO DEALERSHIP 4 TIMES IN TWO MONTHS. IGNITION HAS BEEN REPLACED TWICE, REPLACED TIPM MODULE, AND WIRE FROM TIPM WITH NO RESULTS. IT'S AT THE DEALERSHIP FOR THE FIFTH TIME RIGHT NOW.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. IN ADDITION, VARIOUS ELECTRICAL FUNCTIONS FAILED WHEN THE FRONT DRIVER SIDE DOOR WAS OPENED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.