There are 26 owner-reported air bags & restraints complaints for the 2010 Dodge Journeyin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.
I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.
PASSENGER SIDE HEAD REST DEPLOYED FOR UNKNOWN REASON. NOT IN ACCIDENT.VEHICLE WAS PARKED.
BOTH AIR BAGS ON MY HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN A ACCIDENTS
I WALKED OUTSIDE TO MY JOURNEY AND THE PASSENGER SIDE FRONT HEADREST WAS DEPLOYED WITH NO OCCUPANCY AT THE TIME. THE LITTLE BLACK CLIPS ARE BROKEN AND I CANNOT PULL IT BACK DOWN TO DISENGAGE.
MY BROTHER WAS DRIVING MY DODGE JOURNEY I WAS THE FRONT PASSENGER AND MY COUSIN WAS IN THE BACK WE WERE HIT FROM THE REAR AND WE RODE OVER TWO AND A HALF TIME AIRBAGS DID NOT DEPLOY ON EITHER SIDE AND WE ALSO SUBSTANED INJURIES I MYSELF WAS IN THE HOSPITAL FOUR DAYS AND I AM STILL OUT OF WORK TO THIS DAY
FRONT SEAT BELT BUCKLE SOMETIMES DOES NOT LOCK SECURE IN PLACE SEATBELT WILL POP OUT AND NEED TO RE INSERT THE SEAT BELT INTO THE BUCKLE DRIVER SIDE
THE HEADREST ON OUR 2010 DODGE JOURNEY POPPED OPEN AS WE WERE DRIVING DOWN I-20. NO ACCIDENT, NO BUMP IN THE ROAD, NO SUDDEN STOP... IT JUST SPRUNG OPEN AND SMACKED MY HUSBAND IN THE BACK OF THE HEAD.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE CONTACT CALLED TAYLOR CHRYSLER DODGE JEEP AT 573-364-1233 (LOCATED AT 705 S BISHOP AVE, ROLLA, MO 65401) TO INQUIRE ABOUT THE COST OF THE REPLACEMENT CLOCKSPRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.
RECALL - #R03 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.
EN EL TABLERO SE ENCIENDE LA LUZ DE BOLSA DE AIRE DURANTE LA CONDUCCIN DEL VEHCULO
I WOULD LIKE TO FILE A COMPLAINT ABOUT THE OAIRBAG LIGHT STAYING ON AND BLINKING AND MAKING NOISE.
I BOUGHT THIS VEHICLE FROM SOMEONE AND THEN I SEEN THERE WAS RECALL ON SOME OF THESE MODELS I DID REALIZE THAT MY PASSENGER AIR BAG DOESN'T SEEM TO WORK WHEN SOMEONE IS IN PASSENGER SEAT IT DOES NOT REGISTER SOMEONE IS SITTING THERE AND IT DOES NOT DING FOR THEM TO PUT ON SEAT BELT I AM CONCERNED MY AIR BAG MAY NOT WORK PROPERLY. I PUT THE DATE FOR AROUND WHEN VEHICLE WAS PURCHASED
AIRBAG LIGHT ON WITHOUT A CRASH AND WHILE DRIVING MY CAR HORN GOES OF WITHOUT NOTICE
WITHOUT WARNING, THE HORN STARTS BLARING, WHETHER WE ARE IN THE CAR OR NOT. THIS HAPPENS DAILY! HAD TO TAKE THE FUSE OUT THAT CONTROLS THE HORN! THE ALARM WOULD START BLARING AT NIGHT AND WILL NOT GO OFF, WEARING THE BATTERY DOWN IF WE DO NOT HEAR IT IN THE GARAGE, WHICH IS NOT ATTACHED TO THE HOUSE. I HAVE READ COUNTLESS OTHER PEOPLE WITH THE SAME PROBLEM! NOT HAVING A HORN IS DANGEROUS, AND I'M NOT SURE IF THE AIR BAG IS AFFECTED! DODGE WANTS $105 TO CHECK THE PROBLEMS, AND APPROXIMATELY $400 TO REPAIR, PER THE SERVICE MANAGER AT THE DEALERSHIP. NO HELP FROM MANUFACTURER!
MY AIRBAG LIGHT IS ON AND DOESN'T GO AWAY. THE ENGINE LIGHT COMES OFF AND ON
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN RANDOMLY SOUNDED. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS SHUT OFF AND THE KEY WAS REMOVED FROM THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DUNES AUTO, 2502 LOCUST STREET, STERLING, IL) WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURED WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Showing 1–20 of 26 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026