2010 Dodge Journey Complaint Log

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE BRAKE PAD WAS REPLACED. IN ADDITION, THE BRAKE BOOSTER HYDRAULIC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,883.

DODGE JOURNEY, ENGINE COMPLETE POWER DOWN/SHUT DOWN; LOSS OF ALL FUNCTION IN THE CAR, NO STEERING, NO BRAKES, NO LIGHTS

WE HAVE HAD TO REPLACE FRONT BRAKE PADS AND ROTORS APPROXIMATELY EVERY 12,000 MILES ON THIS CAR. WE BOUGHT THE CAR USED WITH ONLY APPROXIMATELY 18,000 MILES ON IT AND AT APPROXIMATELY 19,000 MILES THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED FOR WORN OUT PADS AND WARPED ROTORS. TOOK IT TO A DODGE DEALER TO SEE WHY THE BRAKES WORE OUT SO EARLY AND THEY SAID IT HAD NON-MOPAR BRAKE PADS ON IT SO IT VOIDED THE WARRANTY AND THERE WAS NOTHING THEY COULD DO FOR US. IT HAS APPROXIMATELY 58,000 MILES ON IT NOW AND WE HAVE HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS 3 TIMES FOR WORN OUT PADS AND WARPED ROTORS AND THE REAR BRAKE PADS AND ROTORS ONCE AT 40,000 MILES FOR THE SAME. I HAVE NEVER HAD A VEHICLE GO THRU BRAKES LIKE THIS ONE. THE BRAKES ARE UNDERSIZED FOR THE WEIGHT OF THE VEHICLE AND DODGE KNOWS IT BUT REFUSES TO DO ANYTHING ABOUT IT, THAT IS NOT RIGHT! WHEN THE BRAKES WEAR OUT THIS QUICKLY WITH NORMAL DRIVING CONDITIONS THERE IS A PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED OR KILLED DUE TO THIS POORLY DESIGNED BRAKE SYSTEM. *TR

ON MARCH 18, 2007 WHILE BEING DRIVEN ON A SECONDARY ROAD, OUR 2010 DODGE JOURNEY, CLASS 1B3H80100, BEGAN HAVING SOME SORT OF ELECTRICAL PROBLEM, DASHBOARD WARNING LIGHTS CAME ON, INTERIOR LIGHT STARTED GOING OFF AND ON, AND THEN THE VEHICLE CUT OFF ENTIRELY. IN ADDITION, THE BRAKES DON'T SEEM TO BE FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WITH 3 SEPARATE RECALL/WARRANTY NOTICES FOUND WHICH APPEAR TO COVER BRAKES, DASHBOARD LIGHTS AND MOST IMPORTANTLY, THE STARTER ISSUE. THE DEALER STATED THEY WERE AWARE OF ONLY 1 RECALL. THEY INDICATED THAT SINCE IT WAS NEAR CLOSING TIME, THEY COULD NOT ADDRESS THE ISSUES UNTIL MONDAY. MY DAUGHTER AND HER 2 INFANTS USE THIS CAR. WHEN I PURCHASED IT, THE DEALER MENTIONED IT HAD BEEN 'RETURNED' AND HAD VERY LOW MILEAGE. WHEN ASKED WHY IT WAS RETURNED, THEY STATED THAT THE PREVIOUS OWNER BOUGHT MANY VEHICLES FROM THEM, AND JUST NEEDED SOMETHING DIFFERENT. THE POTENTIAL DANGER OF AN ACCIDENT RESULTING FROM THE VEHICLE SHUTTING OFF WHILE IN MOTION NEEDS TO BE ADDRESSED SO THAT NO ONE IS SERIOUSLY INJURED. THANK YOU. *TR

PREMATURE BRAKE WEAR. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WHILE DRIVING OVER A RAILROAD TRACK. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER WHO ADVISED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE STALLING AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE IGNITION SWITCH BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT STATED THAT THE DEALER COULD NOT IDENTIFY THE PROBLEM AND THE DIAGNOSTIC TEST DID NOT SHOW ANY FAILURE CODES. THE CONTACT BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 12,150.

I HAD A 2010 DODGE JOURNEY THAT CAUGHT FIRE WHILE I WAS DRIVING AND PROCEEDED TO BURN TO THE GROUND. I WAS TURNING TO PARK IN FRONT OF MY FRIEND'S HOME, WHEN THE FIRE BURST OUT OF THE ENGINE, NEAR THE WINDSHIELD. THIS, ON ITS OWN, MAY NOT BE OVERLY MONUMENTAL, BUT THERE ARE MANY FACTORS INVOLVED THAT I BELIEVE NEED TO BE BROUGHT TO PUBLIC ATTENTION. FIRST, THE CAR WAS PURCHASED BRAND NEW OFF THE LOT 2 MONTHS PRIOR TO THE MARCH 11 INCIDENT. THE INSPECTION SHOWED THAT THE ISSUE THAT CAUSED THE FIRE WAS A DEFECT INVOLVING THE STEERING FLUID LINE....AN ISSUE THAT HAS OCCURRED MANY TIMES IN THIS VEHICLE!! THERE WAS A RECALL FOR THE 2009 JOURNEY, BUT NOTHING FOR THE 2010. SEEMS TO ME THAT WHATEVER THE TOLUCA MEXICO ASSEMBLY PLANT HAS BEEN DOING WRONG, HASN'T BEEN RECTIFIED!!! CHRYSLER NEEDS TO RECALL THIS VEHICLE AGAIN!!! CHRYSLER LEGAL, TOLD ME IT WASN'T GOING TO HAPPEN! SECOND, CHRYSLER LEGAL DEPARTMENT IS BEING EXTREMELY CURT, AND UNHELPFUL IN RESOLVING THINGS FOR US. THEY ARE 'ALLOWING' US TO KEEP OUR CURRENT LOAN IN PLACE (FOR THE CAR THAT EXPLODED) AND 'GIVING' US THE CURRENT MSRP ON THAT CAR (A 2010) TO FIND ANOTHER NEW CHRYSLER VEHICLE. THEN, THEY SAID THAT THEY MIGHT REIMBURSE A PERCENTAGE OF THE MANY THINGS THAT WERE IN THE CAR....LIKE MY 2 BRITAX CAR SEATS! AT THIS POINT, I'M INCREDIBLY FRUSTRATED, AND DESPERATE FOR THE MESSAGE TO GET OUT ABOUT HOW CORRUPT CHRYSLER IS, AND HOW DANGEROUS THIS VEHICLE IS. I WOULD BE COMPLETELY DEVASTATED TO FIND THAT THIS ISSUE TOOK SOMEONE'S LIFE, AND I HADN'T TRIED TO DO SOMETHING ABOUT IT!!! THANK YOU *TR

BRAKES WENT OUT AT 14,074; THEN AGAIN AT 20,811 MILES; AND AGAIN AT 36,201. THE VEHICLE IS TWO YEARS OLD. *JB

ROTORS ARE WARPED CAUSING A SHAKING, WOBBLING STEERING WHEEL WHEN APPLYING BRAKES. SO FAR, 3 SETS OF ROTORS HAVE BEEN PUT ON THIS VEHICLE (1 FROM FACTORY AND 2 FOLLOW ON SETS BY DEALER DUE TO CONTINUAL FAILURE OF ROTORS...) THERE ARE ONLY 21000 MILES ON THIS JOURNEY AND IT WILL SOON NEED A 4TH SET OF ROTORS. THE PERSISTENCE OF ROTOR FAILURE MAKES IT HARD TO STEER THE CAR SAFELY AS THE STEERING WHEEL SHIMMIES VIOLENTLY WHEN APPLYING THE BRAKES. THE ROTOR FAILURES ARE ALSO CAUSING UNSAFE, PREMATURE AND UNEVEN WEAR ON THE TIRES. IN ALL, THE 2010 JOURNEY IS UNSAFE TO DRIVE BECAUSE OF THE CONSISTENT ROTOR FAILURES. I DO NOT KNOW WHAT DO DO.

I PURCHASED A 2010 DODGE JOURNEY ON 2/25 WITH 17K MILES. FIVE DAYS LATER I WAS DRIVING WITH MY 5 MTH OLD DAUGHTER AND IT COMPLETELY SHUT OFF! IT DID IT AGAIN LATER THAT DAY. I HAD IT TOWED TO THE DODGE DEALERSHIP WHERE THEY SAID THEY FIND NOTHING WRONG. IT HAS HAPPENED TWICE SINCE I GOT IT BACK FROM THE DEALER. I CALLED CHRYSLER AND THEY SAID THEY AREN'T RELEASING INFORMATION ON THIS UNTIL AFTER APRIL! I AM AFRAID TO DRIVE THIS CAR - BUT AM FORCED TO SINCE I HAVE TO GET TO AND FROM WORK. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART - BUT IT IS VERY SCARY SINCE I NEVER KNOW WHEN IT IS GOING TO SHUT OFF. WHAT IF IT DOES IT WHEN PULLING OUT ONTO A BUSY HIGHWAY? DOES SOMEONE HAVE TO BE INJURED BEFORE THEY TAKE THIS PROBLEM SERIOUSLY? *TR

A COUPLE MONTHS AFTER PURCHASING MY VEHICLE, IT STOPPED IN THE MIDDLE OF THE STREET. THIS HAPPENED PERIODICALLY OVER A COURSE OF THREE YEAR.. LAST WEEK, MY CAR STOPPED IN THE MIDDLE OF THE STREET, ALMOST KILLING MY CHILDREN AND I. WHEN I REPORTED THIS TO DODGE, I WAS TOLD THAT IT HAD BEEN RECALLED FOR AN IGNITION ISSUE (I WAS NOT AWARE OF) AND IT HAD BEEN REPAIRED BEFORE I PURCHASED IT. THE RECALL ISSUE WAS CAUSING THE THE SAME TYPE OF ISSUES THAT I WAS HAVING. NOW MY CAR WONT START AND LO AND BEHOLD, IM BEING TOLD ITS MY IGNITION, YET IM BEING TOLD THAT ITS NOT DODGES PROBLEM. WE ALMOST DIED AND DODGE COULD CARE LESS. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

HAD JUST PURCHASED THE CAR. WHILE DRIVING CAR A WEEK LATER, I HIT THE BRAKES TO SLOW DOWN FOR A TRAFFIC LIGHT. STEERING WHEEL STARTED SHAKING. HAD TO LET OFF THE BRAKES TO KEEP CONTROL OF CAR. REAPPLIED BRAKES AND GOT STOPPED. PULLED OVER TO CHECK WHEELS. EVERYTHING WAS GOOD. TOOK TO MECHANIC AND SAID I NEEDED ROTORS AND PAD. HAD THEM REPLACED. WITHIN 7000 MILES, SAME PROBLEM. HAS CONSTANTLY BEEN A PROBLEM. HAVING TO GET NEW PADS AND ROTOR ABOUT EVERY 7000-10000 MILES. THIS IS NOT RIGHT. SOMETHING NEEDS TO BE DONE AND HEAVEN FORBID YOU ARE CLOSE TO WARRANTY. I THINK DODGE TRAINS THEIR TECHNICIANS TO COVER UP PROBLEMS TO MAKE IT TO WARRANTY SO THEY DON'T HAVE TO PAY FOR IT. *TR

1) I HAD THE FRONT BRAKES REPLACES AFTER OWNING THE CARE 7 DAYS. THE DEALER REPLACED THE FRONT RODARS AND BRAKE PADS. SIX WEEKS LATER I COMPLAINED OF THE METAL TO METAL SOUND FROM THE REAR BRAKES, BUT THE DEALER TOLD ME, "YOU CAN KEEP DRIVING THE CAR, IT'S OK FOR NOW". NOW THE BRAKES ARE TOTALLY GONE AND THE FRONT BRAKES ARE CAUSING THE CAR TO SHAKE WHEN YOU SLOW DOWN...AGAIN!! 2) THE CAR DOESN'T ALWAYS START. YOU HAVE TO CRANK THE KEY 4-5 TIMES BEFORE IT WILL START. THIS SEEMS TO BE IN INTERMITTENT PROBLEM. 3) THE TRANSMISSION JERKS INTO GEAR. 4) THE PLASTIC IN THE WHEEL WELL COMING OFF. *TR

DOES NOT START ALL THE TIME THEY REPLACED STARTER SHOWS LOW TIRES , ON ICE . TAILGATE OPEN DOOR OPEN 3 SETS OF TIRES AND BRAKES UNDER 100,00 MILES THEY CAN NEVER FIND ANYTHING WRONG THEY PARTS AT IT I'M PAYING THE $100. EVERY TIME . DODGE KEEPS SAYING THEY WILL HELP , TALK IS CHEAP !! YOU THINK THEY WOULD TRY TO FIND OUT WHATS WRONG INSTEAD OF THROWING PARTS AT IT !HAVE THE JOURNEY AT LEASE 50 TIMES IT NEVER HAS BEEN FIXED . I HAVE THE LEMON OF LEMONS , AT THE POINT NEVER TO BUY A DODGE , JEEP OR CHYSLER EVER AGAIN !!!!

2010 DODGE JOURNEY. I'VE HAD 4 INCIDENTS WHERE MY JOURNEY HAS LOST POWER/STALLED. THE FIRST WAS IN A PARKING GARAGE WHILE MAKING A TURN, THE CAR LOST POWER AND I DID NOT HAVE THE ABILITY TO STEER AND HIT A POLE. DIDN'T THINK MUCH OF IT AT FIRST. THE SECOND INCIDENT WAS IN APRIL 21ST, WHILE GOING OVER RAILROAD TRACKS, AND AGAIN LOST POWER. I WAS NOT ABLE TO STEER AND WAS ABLE TO GLIDE TO THE SIDE OF THE ROAD AND ONCE STOPPED WAS ABLE TO RESTART. THE 3RD INCIDENT WAS ON APRIL 27TH, WAS ON THE HIGHWAY FOR WORK, WHEN THE VEHICLE STALLED GOING 65 MILES PER HOUR. I DID NOT HAVE BREAK OR POWER STEERING, AND WAS SURROUNDED BY SEMI TRUCKS. ONCE I WAS ABLE TO MANEUVER THROUGH TRAFFIC AND GET TO THE SHOULDER THE VEHICLE STARTED AND WAS FINE. THE 4TH INCIDENT WAS ON MAY 25TH, WHILE ENTERING A 2 LANE HIGHWAY THE VEHICLE LOST POWER AGAIN AND TO AVOID GETTING HIT WHILE ENTERING THE HIGHWAY, I HAD TO HIT THE CURB TO STOP. THIS HAD CAUSED TIRE DAMAGE AND BENT THE RIM. WHEN I TOOK IT TO THE DEALER, THEY SAID THAT MY VEHICLE IS NOT PART OF THE RECALL AND THEY WILL NOT FIX IT. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, ESPECIALLY SINCE I AM AN OUTSIDE SALES REPRESENTATIVE AND AM ON THE HIGHWAY AND IN MY VEHICLE FOR A MAJOR PART OF THE DAY. THE SERVICE DEPARTMENT TELLS ME THEY CANNOT DUPLICATE AND IF MY VIN WASN'T PART OF THE RECALL THEN THEIR ISN'T ANYTHING I CAN DO. I FEEL THAT I AM DRIVING IN A DEATH TRAP AND DODGE/CHRYSLER WILL NOT DO ANYTHING. *TR

2010 DODGE JOURNEY SXT BRAKE FAILURE. ROTORS REPLACED BY CARMAX AND SERVICED BY LANDMARK DODGE. EXTREME SHAKING IN FRONT WHEEL AND PREMATURE REAR BRAKE FAILURE. *KB

I BOUGH A NEW 2010 DODGE JOURNEY IN JUNE 2010 AND I WAS DRIVING ON THE HIGHWAY AND I WAS SLOWING DOWN TO EXIT ON RAMP. AS I WENT TO ACCELERATE I NOTICED THAT THE CAR WOULDN'T GO AND THE CAR WAS OFF, HOWEVER THE LIGHTS WERE STILL ON AND THE DASHBOARD LIGHTS WERE ON ALSO. HAD TO PUT THE CAR IN PARK AND RESTART, ITS HAPPENED TO ME TWICE. BOTH TIMES I TOOK IT TO DODGE AND THEY CAN'T FIND ANYTHING WRONG WITH IT. I AM SO AFRAID TO DRIVE THE CAR. I DIDN'T KNOW THAT IT SHUT OFF.. HOW CAN I GET THEM TO FIX IT, WHEN THEY CAN'T EVEN FIGURE OUT WHAT'S WRONG WITH IT. I JUST HOPE THAT NO ONE HAS TO GET HURT BEFORE THEY ADMIT TO THIS CAR HAVING A PROBLEM. *TR

JUST MADE A LEFT HAND TURN FROM A TRAFFIC LIGHT . A CAR APPROXIMATELY 100FT. DOWN THE ROAD WAS WAITING TO MAKE A LEFT HAND TURN INTO A DRIVEWAY. WHEN I PUT MY FOOT ONTO THE BRAKE PEDAL IT WENT ALL THE WAY DOWN TO THE FLOOR. MY VEHICLE COULD NOT STOP AND I ENDED UP RUNNING RIGHT INTO THE OTHER VEHICLE. I DID NOT KNOW WHAT HAPPENED. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND NOTHING COULD BE FOUND WRONG WITH THE BRAKING SYSTEM.

2010 DODGE JOURNEY. CONSUMER WRITES REGARDING DEFECTIVE TIRES AND REQUEST REIMBURSEMENT *TGW THE CONSUMER STATED HIS DAUGHTER AND SON-IN-LAW HAD TO PURCHASE FOUR NEW TIRES, BECAUSE TWO OF THEM WENT FLAT. THE CONSUMER STATED THE TIRES WERE INFERIOR (KUMHO TIRES). *JB THE CONSUMER STATED THE ENTIRE REAR END HAD TO BE REPLACED, BECAUSE OIL WAS LEAKING FROM THE VEHICLE. UPDATED 05/17/11

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,900 AND THE CURRENT MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING COLUMN WOULD VIOLENTLY SHAKE WHILE MAKING SLIGHT TURNS OR WHILE DEPRESSING THE BRAKE PEDAL. BOTH THE DEALER AND MANUFACTURER DENIED TO PROVIDE ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 4,408.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 6 MPH ATTEMPTING A TURN WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE AND WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 6,551. UPDATED 09/29/2011 *LN *TR

I BOUGHT MY CAR DECEMBER OF 2010 AND SINCE OWNING IT HAS BEEN NOTHING BUT ISSUES. I DID HAVE SOME THINGS FIXED RIGHT AFTER PURCHASE AND OTHERS THEY SAID THEY SAW NO ISSUE. MY VEHICLE KEEPS LOOSING COOLANT AND WAS OVERHEATING WHICH NOT BURNT MY RESERVOIR, MY CAR DOESN'T ALWAYS START WHICH HAS HAPPENED SINCE I PURCHASED, DOOR LOCK DOESN'T WORK ON DRIVER DOOR, AND HORN WAS SOUNDING WHILE DRIVING AND ALARM WAS CONSTANTLY GOING OFF UNTIL I REMOVED FUSE, AND FUSE BOX ALWAYS HAS A CLICKING NOISE. I AM NOT THE ONLY ONE WITH ISSUES WITH THIS VEHICLE I HAVE SEEN MANAU WITH SIMILAR ISSUES AND THEY ARE ALL EXTREMELY DANGEROUS ESPECIALLY WITH CHILDREN IN THE CAR. ALSO MY CAR MADE A TERRIBLE GROWLING NOISE AND I HAD TRANSMISSION REPLACED. PLEASE HELP GET THESE INVESTIGATED IT'S TERRIBLE. NEVER AGAIN WILL I PURCHASE A DODGE OR ADVISE ANYONE TO DO SO. WOULD BE A GREAT CAR IF IT DIDN'T ALWAYS HAVE THESE ISSUES. JUST WANT PROBLEMS ADDRESSED FOR ALL OWNERS SO THEY CAN ENJOY A CAR THEY BOUGHT WITH THEIR FAMILIES. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 55-60 MPH, THE ENGINE COMPLETELY STALLED WITHOUT PRIOR WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME NORMALLY. THE SAME FAILURE OCCURRED AT A DIFFERENT TIME. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. UPDATED 3/21/11 *CN THE CONSUMER STATED THE INSTRUMENT CLUSSTER WENT DARK AND ALL POWER WAS LOST. UPDATED 06/24/11

2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

AT 9000 MILES, I HAD TO STOP VERY FAST BECAUSE SOMEONE PULLED OUT IN FRONT OF ME. WHEN I STOPPED, THE WHOLE FRONT END SHUTTERED. I TOOK IT IN TO MACHAIK DODGE, THEY REPLACED THE ROTORS AND PADS STATING THEY WERE WARPED. THEY SAID NOTHING ABOUT IT BEING A SAFETY RECALL. WHICH IT STILL ISN'T. I FINALLY RECEIVED A RECALL LETTER 2 MONTHS AFTER IT BEING FIXED THE FIRST TIMER. NOW AT 35,000 MILES, I NEED BRAKE PADS. I TOOK IT BACK TO MACHAIK TODAY 1/27/2012, THEY TOLD ME THEY WOULD REPLACE THE BRAKE PADS FOR A $100.00 DEDUCTIBLE. MY PROBLEM IS ALL THE COMPLAINTS PEOPLE ARE HAVING WITH THE BRAKE PADS AND HAVING TO REPLACE THEM EVERY 15-25,000 MILES. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES WERE UNDERSIZED AND WERE CAUSING AN ABNORMAL INCREASE IN STOPPING DISTANCE WHEN DRIVING AT LEAST 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE CONTACT TRADED THE VEHICLE AFTER RECEIVING IT BACK FROM THE DEALER. THE FAILURE MILEAGE WAS 10,000. UPDATED 03/24/11*LJ UPDATED 05/02/11

I BOUGHT A DODGE JOURNEY A FEW WEEKS AGO. I LIVE IN THE MOUNTAINS, AND THE FIRST TIME I WENT TO DRIVE DOWN THE HILL I HAD PROBLEMS WITH THE BREAKS. THEY WOULD SHAKE THE STEERING WHEEL HORRIBLY, AND I WOULD FEEL A GRINDING ON THE PEDAL. I WOULD HAVE TO PUMP THE BRAKES JUST TO GAIN CONTROL OF THE CAR. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM, THEY TOLD ME IT IS JUST THE WAY THE CAR IS MADE. I FELT THAT WASN'T ACCEPTABLE, SO THEY REPLACED THE BREAK PADS WITH A MORE EXPENSIVE PAD. THE SHAKING IS BETTER, BUT I CAN STILL FEEL THE GRINDING AND HAVE A FEELING THIS WON'T LAST VERY LONG. DODGE NEEDS TO REPLACE THE ENTIRE BRAKE SYSTEM, I FEEL LIKE THE BREAKS ARE AN ESSENTIAL PART OF A CAR FOR SAFETY AND I DON'T FEEL SAFE DRIVING MY FAMILY IN THIS CAR. IT NEEDS TO BE FIXED BEFORE PEOPLE START GETTING HURT. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE CONTACT NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AND THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND REPAIRS, BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS THAT WERE PERFORMED BY THE TECHNICIAN. THE FAILURE PERSISTED AFTER THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

DEC. 29TH 2010. I HAVE A 2010 DODGE JOURNEY R/T. IT IS NOT EVEN A YEAR OLD. IT HAS TAKEN ME SEVERAL TIMES TO TURN THE CAR ON EACH TIME I GET IN THE CAR. IT STALLS WHILE I AM DRIVING. THE LIGHTS ON THE DASH AND NAV FLASH ON AND OFF FOR SOME CRAZY REASON. THE ALIGNMENT IS AND HAS ALWAYS BEEN OFF. THE CAR MOVES TOWARD THE RIGHT. THE STEERING WHEEL SHAKES WHEN I SLOW DOWN. NOW THE BRAKES ARE MAKING NOISES. I HAVE TAKEN IT TO TWO DEALERSHIPS TO BE SERVICED NUMEROUS TIMES AND THEY CAN NOT FIND ANYTHING WRONG. THE DEALERSHIP WHERE I BOUGHT IT HAS LEFT MY CAR ON EMPTY(THE GAS) AFTER IT HAS BEEN SERVICED. THE DEALERSHIP CONTACTED DODGE(THAT IS WHAT THE SERVICE MANAGER SAID) OVER A MONTH AGO, AND STATED THAT THEY WERE WAITING ON A PART TO PUT A DEVICE ON MY CAR TO FIGURE OUT WHAT IS WRONG. I HAVE CALLED TWICE AND THE SERVICE DEPARTMENT & THEY WILL NOT CALL ME BACK. SO I GUESS I HAVE TO DRIVE AROUND A CAR THAT IS DANGEROUS AND DODGE IS DOING NOTHING. I DO NOT ACCEPT THIS!!!! SOMETHING NEEDS TO BE DONE. IF THE SERVICE DEPT. WON'T CALL ME WHAT AM I TO DO. AND THE WARNING SCREEN FOR THE NAV. DOESN'T COME UP WHEN I TURN THE CAR ON. SO I GUESS DODGE CAN RISK THAT LIABILITY TOO. I GUESS IT WILL TAKE SOMEONE BEING INJURED TO GET THEIR ATTENTION. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN SHE TRAVELED OVER A ROAD BUMP AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS LEFT WITH THE DEALER FOR THREE DAYS WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,700.

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE IN THE DRIVE POSITION, SHE NOTICED THAT THE IGNITION WOULD TURN OFF AND ON. THE VEHICLE WAS TAKEN INTO A DEALER WHO ADVISED HER THAT THERE WAS A FAULTY SWITCH IN THE IGNITION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE, BUT THEY ARE AWARE THAT THE FAILURE EXIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS VERY UNSAFE TO DRIVE AND FEARED THAT IT WOULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 26,000. *LN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE WAS NOT EQUIPPED WITH A REAR CENTER SEAT FRAME COVER AND THE OCCUPANT POSITIONED IN THE SEAT SUSTAINED INJURY TO THE RIGHT LEG DUE TO THE METAL TRACKS WITHIN THE SEAT FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THE VEHICLE WAS DESIGNED WITHOUT THE SEAT FRAME COVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 08/31/11*LJ UPDATED 09/09/11

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BATTERY HAD FAILED. THE VEHICLE WAS REPAIRED FOR FOUR TIMES FOR THE BATTERY SINCE DECEMBER 2010. THE MANUFACTURER WAS CONTACTED AND THEY REPLACED THE BATTERY UPON EACH FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,027.

I AM VERY CONCERN ABOUT THE BRAKING SYSTEM ON THIS VEHICLE. I HAD THE ROTORS AND BRAKE PADS REPLACED WITHIN THE FIRST YEAR. IN THE SECOND YEAR PADS AND ROTORS TURNED, THREE MONTHS LATER ONE OF THE PADS NEED REPLACED. I HAVE FILED TWO COMPLAINTS WITH DODGE AND AM WAITING BACK FROM THEIR CASE MANAGER. I AM ABOUT TO TAKE A TRIP FROM GEORGIA TO IOWA AND LUCKILY THE PLACE I DO OIL CHANGES, ALWAYS WILL DO A COURTESY CHECK OF THE ENTIRE VEHICLE INCLUDING BRAKES. IT IS IN WITH THE DEALER NOW, BUT IT SOUNDS LIKE THEY WANT TO BAND AID FIX IT AGAIN. I AM LEARY WHEN DRIVING AND SEEING OTHER DODGE JOURNEYS ON THE ROAD NOW AS IF THEY ARE A SAFETY HAZARD TO EVERYONE ON THE ROAD. THE LAST TIME THE BRAKES HAD HEATED UP SO BAD NEAR CHATTANOOGA THAT IT WARPED THE ROTORS AND THE ENTIRE CAR SHOOK SO BAD COMING OFF THE MOUNTAIN. SCARED ME TO DEATH, ALONG WITH MY PASSENGERS. *TR

I'M A 57 YEAR OLD FEMALE AND JUST PURCHASED 2010 DODGE JOURNEY OCTOBER 2010 WITH 21K MILES. ON FRI. DEC. 3RD I WAS DRIVING DOWN A HILL AT LOW SPEED WHEN THE VEHICLE'S ELECTRICAL SYSTEM WENT OUT AND THE VEHICLE STALLED. I COASTED TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE HOME. THE FOLLOWING MONDAY, DEC 6TH, I BROUGHT IT TO THE DEALER FOR DIAGNOSIS AND REPAIR. THEY COULD FIND NOTHING WRONG. ONE NOTE, WHEN I OPENED THE DOOR TO GET INTO THE VEHICLE, I NOTICED THAT THE LIGHTS IN THE VEHICLE DID NOT TURN ON AS USUAL. I'M NOW AFRAID TO DRIVE IT AS IT MAY HAPPEN WHEN I'M ON A HIGHWAY OR AT NIGHT. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED SEVEN TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN THE DEALER BUT THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT NO ASSISTANCE COULD BE PROVIDED IF THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATELY FAILURE MILEAGE WAS 28,000.

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK IN THE SHOP AND I AM AFRAID THE AIRBAGS ARE NOT GOING TO WORK. I AM AFRAID THAT I WILL BE HIT AND INJURED. I HAVE 4 YEAR OLD TWIN BOYS. DODGE/CHRYSLER IS NOT HELPFUL AT ALL. I AM AFRAID TO DRIVE THE CAR. IT IS BACK IN THE SHOP AND FOR A CAR LESS THAN A YEAR OLD, I FEEL IT SHOULD WORK. I DON'T KNOW WHAT TO DO. *TR

BACK UP CAMERA DOES NOT WORK IN COLD WEATHER. *TR

PURCHASED NEW DODGE JOURNEY 2010 IN APRIL 2011. BASIC TYPE TIRES NEEDED TO BE REPLACED BY SEPTEMBER 2011 DUE TO WEAR. ATTEMPTED TO REPLACE WITH SNOW TIRES, NEEDED FOR SAFE WINTER DRIVING IN RURAL AREA WITH HEAVY SNOWFALL. ONLY TIRES THAT FIT WHEELS WERE ON NATIONAL BACK ORDER. USED SIZE/BRAND RECOMMENDED BY DEALERSHIP THAT ALMOST FIT IN OCTOBER 2011. SINCE THEN, I HAVE HAD TO HAVE ALL FOUR BRAKE ROTORS MACHINED, FRONT BRAKE PADS REPLACED FOR THIRD TIME NOW, NOT COVERED BY WARRANTY. CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. PULSATION/VIBRATION DOES NOT COMPLETELY GO AWAY EVEN IMMEDIATELY AFTER BRAKES WORKED ON/PADS REPLACED. I HAVE THE TIRES ROTATED EVERY 6 MONTHS, THIS DOES NOT HELP DECREASE PULSATION. AS OF JULY 2013, NO WINTER TIRES CAN BE FOUND THAT FIT THE CAR EXACTLY PER THE DEALERSHIP. CAR SLOWS DOWN TOO MUCH WHEN COASTING. GAS MILEAGE AVERAGES 17 MPG, CURRENT MILEAGE IS APPROX 43000. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, WHICH IS FROM OCTOBER TO MAY. CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. CAR ALARM DOES NOT WORK CONSISTENTLY. IF CAR IS LOCKED WITH THE FOB, THE CAR DOES NOT ALWAYS LOCK BUT IS SOMETIMES "ARMED" AND THE ALARM FREQUENTLY GOES OFF WHEN THE DOOR IS OPENED. MUST PLACE KEY FOB IN IGNITION AND TURN CAR ON TO STOP ALARM. DRIVER SIDE DOOR FREQUENTLY WOULD NOT UNLOCK DURING WINTER, LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. DOOR HAD TO BE UNLOCKED FROM INSIDE AFTER ENTERING CAR THROUGH OTHER DOORS. DEALERSHIP STATED THEY COULD NOT GET PROBLEMS TO REPLICATE (WITH LOCKS, ALARM). *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE AND PULL TO THE RIGHT. THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE TO STOP THE SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE ROTORS AND PADS WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED APPROXIMATELY 28,000 MILES LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

2010 DODGE JOURNEY LEFT ME AND MY 3YR OLD DAUGHTER STRANDED ON THE SIDE OF THE RD. AFTER ONLY HAVING THE CAR FOR 3 WEEKS, LOST CONTROL OF STEERING WHEEL, GAS AND BRAKES! THE TRACTION CONTROL LIGHT CAME ON BEFORE THE CAR STALLED! SOMETHING IS GOING ON WITH THE JOURNEYS CAUSE MY FRIEND HAS HAD SIMILAR PROBLEMS WITH HER 2009~. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO APPLY THE BRAKES, BUT THE VEHICLE COASTED THROUGH ONCOMING TRAFFIC BEFORE STOPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

WHILE DRIVING AT HWY. SPEED 50 MPH, ENGINE JUST CUT OFF, LOSING LIGHTS, POWER ETC.. AFTER MONTHS OF COMPLAINTS AND APPOINTMENTS WITH NO HELP, FINALLY RECEIVED A RECALL NOTICE ABOUT A YR. AFTER OUR FIRST COMPLAINTS. THE IGNITION SWITCH HAD TO BE REPLACED, FOB WAS SLIPPING OUT OF IGNITION. NOW BRAKES ARE ON BACK ORDER, RESURFACED BOTH FRONT AND REAR AT 9406 MILES,ADJUSTED AT 12259, AND AWAITING PARTS FOR OUR THIRD REPAIR ON THE BRAKES FRONT AND REAR AT 20697. DID I MENTION THEY WANT A 100. DEDUCTIBLE TO REPAIR A DEFECT IN THEIR BRAKES. *TR

2010 DODGE JOURNEY, SHUT DOWN TWICE WHILE DRIVING. ONCE IN THE NEIGHBORHOOD GOING 20MPH, ONCE ON A HIGHWAY GOING 60. WIFE HAD TO PULL OFF ONTO GRASS WHILE CARS ALMOST RUN HER OVER. CAR RESTARTS FINE. NOTHING REPLACED YET AS WE THOUGHT THE FIRST TIME WAS JUST A HICCUP, TAKING TO DEALER TOMORROW. *TR

2010 DODGE JOURNEY, JUST QUITS RUNNING WHILE LOW SPEEDS OR COMING TO A STOP INTERMITTENTLY, THE DEALER HAS DONE NOTHING. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT HAD THE VEHICLE TAKEN TO THE DEALER BUT NO FAILURES WERE DISCOVERED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND EACH TIME THE DEALER STATED THAT THE VEHICLE STARTED WITHOUT ANY PROBLEMS AND THERE WERE NO FAILURE CODES PRODUCED THROUGH DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 21,697.

DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT TO DISLODGE POSSIBLE STICKING CABLE. ENGINE RETURNED TO NORMAL. AFTER SEVERAL SECONDS. CRUISE DISENGAGED AUTOMATICALLY AFTER BRAKE PEDAL WAS PUSHED. DEALER WAS CONTACTED AND WILL REVIEW VEHICLE NEXT WEEK. VEHICLE WAS PURCHASED LAST WEEK. THIS IS THE FIRST INCIDENT. *TR