2013 Dodge Journey Complaint Log

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE HAS HAD TWO FAILED ALTERNATORS. THE VEHICLE HAS LESS THAN 50000 MILES. THE FIRST HAPPENED LESS THAN A YEAR. IT WAS REPLACED UNDER THE WARRANTY. THE 2ND WAS RECENTLY REPLACED VIA AN EXTENDED SERVICE CONTRACT BUT STILL COST ME $200 FOR THE DEDUCTIBLE AND A BATTERY THAT WAS RUINED BY THE ALTERNATOR. EACH TIME I HAD A BATTERY SAVER MODE MESSAGE, NOTHING ABOUT THE ALTERNATOR. THE 2ND TIME I WAS TRAVELING ACROSS COUNTRY AND THE VEICHLE STARTED DOWNSHIFTING AND ALL THE DASHBOARD INDICATORS STARTED RANDOMINGLY LIGHTING UP LIKE A PINBALL GAME. I WAS BARELY ABLE TO GET THE VEHICLE OFF THE HIGHWAY SO I WOUND'T GET HIT. I WAS ALSO IN A SPARSELY POPULATED AREA AND WAS LUCKY TO GET TOWED TO A NEARBY DEALERSHIP.

2013 DODGE JOURNEY WAS LEASED NEW, WITH KUMHO SOLUS KH16 TIRES FROM THE FACTORY. VEHICLE WERE INFLATED WITH NITROGEN AND VALVE STEMS CAPPED WITH SIGNIFYING GREEN CAPS. WINTER ENSUED AND NOTICED THAT PRESSURE WAS DECREASING IN ONE OF THE TIRES. UNABLE TO LOCATE A NITROGEN SERVICE, WAS FORCED TO INFLATE WITH AIR. AFTER ABOUT A WEEK, FOUND SAME TIRE TO STILL BE LOSING AIR; DUE TO THE CONTINUING SUB ZERO TEMPS, I FIGURED IT WAS NORMAL COLD WEATHER PRESSURE LOSS. STILL LOSING PRESSURE, REMOVED TIRE AND FOUND A LEAK IN THE TREAD, TIRE WAS PLUGGED, INFLATED, LEAK CHECKED AND PLACED BACK IN SERVICE. DURING THE 2014 AND 2015 WINTERS, ALL TIRES REQUIRED FREQUENT AIR SERVICE, BUT NEVER REQUIRED A PRESSURE REDUCTION. MAY 2015 THE ONE CULPRIT TIRE WAS REQUIRING WEEKLY AIR SERVICE AND BY JULY, THE TIRE WAS ROUTINELY FOUND FLAT IN THE MORNING. TOOK THE VEHICLE TO MY LOCAL TIRE SHOP AND THEY DISCOVERED THAT THE TIRE WAS NOT LEAKING FROM THE PATCH, BUT WAS HOWEVER LEAKING FORM THE INNER SIDEWALL WHERE THERE WAS A SIGNIFICANT BULGE AND BELT SEPARATION. THEY IMMEDIATELY TOOK THE TIRE OUT OF SERVICE AND INSPECTED THE OTHER THREE, THEY FOUND BULGES IN TWO OF THE OTHER TIRES SIDEWALL'S AND RECOMMENDED REPLACING ALL FOUR AT 20,000 MILES. THEY INDICATED THAT THEY HAD STOPPED CARRYING KUMHO'S BECAUSE OF THE QUALITY ISSUES. THIS IS A 60,000 MILE RATED TIRE WITH AN OBVIOUS ENGINEERING FLAW. IT NEEDS TO BE RECALLED IMMEDIATELY.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS WHICH DELAYED THE VEHICLE TO START. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRICAL STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART AVAILABILITY WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A STRONG ABNORMAL ODOR INSIDE THE VEHICLE. WHEN THE IGNITION WAS IN THE OFF POSITION, AN ABNORMAL NOISE WAS HEARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA RECALL # 15V-431. RECALL NOTICE DATED JULY 28,2015 HAS NOT BEEN RECTIFIED. THE MANUFACTURER HAS INDICATED THAT THEY DO NOT HAVE THE PARTS TO MAKE THIS REPAIR,MEANWHILE THERE IS ANOTHER RECALL NOTICE, 15V-675, THAT HAS BEEN ISSUED. THE REMEDY STATUS TO BOTH NOTICES IS INCOMPLETE. IS THIS NOT PUTTING THE SAFETY OF THE OWNER IN JEOPARDY? HAS THE MANUFACTURER NOT HAD AN AMPLE AMOUNT OF TIME TO CORRECT AT LEAST ONE OF THESE PROBLEMS? THE FIRST NOTICE DATES BACK TO JULY AND IT IS NOW DECEMBER, ALMOST GOING INTO THE NEW YEAR. HOW LONG IS LONG ENOUGH?

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

OWN A DODGE JOURNEY SXT AWD 2013. RECEIVED RECALL NOTIFICATION R61/NHTSA RECALL 15V-675 ON DECEMBER 27, 2015 REGARDING POSSIBLE ANTI-LOCK BRAKE SYSTEM (ABS) AND ELECTRONIC STABILITY CONTROL (ESC) SYSTEMS FAILURE. I HAD AN ACCIDENT WITH THIS VEHICLE ON JULY 28, 2015 (REAR-ENDED ANOTHER VEHICLE, TRIED TO AVOID COLLISION, BUT VEHICLE DID NOT REACT AS EXPECTED) CAUSING A TOTAL DAMAGE TO THIS VEHICLE OF APP. $ 5,000. I HAVE 33 YEARS OF DRIVING EXPERIENCE AND NEVER HAD AN ACCIDENT UNTIL THAT DAY. I COULD NOT EXPLAIN TO THE INVESTIGATING POLICE DEPARTMENT NOR TO MY INSURANCE COMPANY WHY THIS ACCIDENT HAPPENED. I TRIED TO CONTACT THE FCA (DODGE) CUSTOMER SERVICE/RECALL CENTER, BUT DID NOT RECEIVE A RESPONSE YET.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 85 MPH, THE SPEEDOMETER FLUCTUATED FROM 0 TO 20 MPH AND THE BATTERY SAVER MODE AND ABS LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE RADIO FAILED AND THE HEADLIGHTS DIMMED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE RECURRED FREQUENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

AIRBAG LIGHT APPEARS TO TURN ON AND ALARM WHEN MAKING TURNS. GOING TO DEALER TOMORROW

WHILE I WAS DRIVING I SMELLED SOMETHING BURNING. NOTICED SMOKE COMING OUT OF AIR VENT (DRIVER SIDE NEAR WINDOW). PULLED OVER AND NOTICE BROWN\BLACK SMOKE COMING OUT OF DRIVER'S SIDE DOOR (WHERE WINDOW AND LOCK CONTROLS ARE). GOT KIDS OUT OF THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN CAR IS TURNED BACK ON THE DOOR CONTINUES TO SMOKE. WINDOWS HAVE OPENED AND CLOSED WITH NO POWER. WAS CAUTIONED NOT TO DRIVE IT AS IT WILL CATCH ON FIRE. READING OTHER RECALLS ON WINDOW SWITCHES THERE MAY BE A POSSIBILITY OF CATCHING FIRE WHILE SITTING STILL.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE 225/65/R17 (NA). WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATE AND THE PSI SENSOR LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SIDEWALL WAS SEPARATING ON THE FRONT DRIVER SIDE TIRE. THE TIRE WAS REPLACED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL TIRE DEALER WHO DISCOVERED THAT THE ADDITIONAL THREE TIRES ALSO EXPERIENCED SIDEWALL SEPARATION AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000.

WAS MAKING A LEFT TURN WHEN A GRINDING NOISE OCCURRED. IT HAS BECOME MORE FREQUENT WHEN TURNING. AND NOW THIS GRINDING NOISE OCCURS BOTH WHEN ATTEMPTING TO MAKE A LEFT OR A RIGHT TURN. NOISE HAS OCCURRED AT IDEAL TURNING SPEEDS OF 5-15 MPH.

CRUISE CONTROL STOPPED WORKING. NOT A FUSE PROBLEM. LOSS OF ENGINE POWER WHEN TRAVELING 28 MPH, NOT PICKING UP SPEED. CLOSE DRIVERS DOOR AND ALARM GOES OFF 3 TIMES. BLUE TOOTH DISENGAGES. DROPS CALL OR CAN NOT HEAR OTHER PARTY. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE CHECKING THE OIL LEVEL ON THE VEHICLE AND REPLACING THE DIP STICK, THE CONTACT TOUCHED THE BATTERY WITH THE DIP STICK AND SPARKS CAME FROM THE VEHICLE. THE END OF THE DIP STICK TURNED RED. THE VEHICLE WAS NOT POWERED ON AT THE TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNAVAILABLE. ..UPDATED 05-26-15 *BF UPDATED 9/172015 *JS

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE CHROME PLATE WAS DETERIORATED. A SHARP PIECE OF MATERIAL BRUISED THE CONTACT'S HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TURNED CAR ON AND FEELS LIKE THE ENGINE IS STUTTERING NEED TO MAKE TRIP TO DEALER. SUSPENSION NOISE COMING FROM THE FRONT. TRUCK HAS BEEN TAKEN TO THE DEALER NUMEROUS TIMES ON THE SUSPENSION ISSUE. THE FIRST TIME THEY SAID THEY LUBED THE BUSHINGS AND EVERY OTHER TIME THEY SAY THERE IS NOTHING WRONG WITH IT. THIS TRUCK IS A SAFETY HAZARD FOR MY FAMILY. *TR

VEHICLE WON'T START ON FIRST TRY. AFTER FIRST TRY LIGHTING BOLT WARNING LIGHT COMES ON AND CAR IDLES ROUGH. I TURN VEHICLE OFF WAIT FOR ABOUT 2 MIN. THEN RETRY TO START VEHICLE. VEHICLE STARTS UP AND LIGHT DOES NOT COME ON. FOR THE REST OF THE DAY THE CAR STARTS AND RUNS OK. ONCE THE CAR SITS OVERNIGHT AND I GO TO START IT THE SAME THING HAPPENS. I CALLED DODGE AND WAS TOLD THAT LIGHTING BOLT IS THE ELECTRICAL THROTTLE CONTROL. I WENT ON LINE AND A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR DODGE VEHICLE. WHY HASN'T THERE BEEN AN RECALL REGARDING THIS PROBLEM? ARE THEY WAITING FOR SOME TRAGIC ACCIDENTS FIRST, THEN LAWSUITS? DODGE TOLD ME THE COST TO FIX WOULD BE $400-$600. I JUST BOUGHT THIS VEHICLE IN MAY OF 2014, DODGE SHOULD STAND BY THEIR PRODUCT AND FIX THIS FOR FREE. THIS IS A DODGE PRODUCT FAILURE AND NOTHING THAT I DID WRONG. THROTTLE BODY PROBLEMS IS NOT COVERED UNDER MY EXTENDED WARRANTY, EVEN IF IT WAS DODGE SHOULD DO A RECALL AND FIX THIS PROBLEM. *TR

GLOVE BOX ILLUMINATION LIGHT STAYS ON. THE SWITCH DOES WORK WHEN DEPRESSED BY HAND, HOWEVER, THE GLOVE BOX DOES NOT SIT HIGH ENOUGH WHEN LATCHED TO DEPRESS THE SHUTOFF SWITCH FAR ENOUGH TO TURN OFF THE LIGHT. ATTEMPTED SEVERAL FIXES SUCH AS AN EMPTY GLOVE BOX TO NO AVAIL. THE ONLY TEMPORARY SOLUTION IS CLOSING THE GLOVE BOX WITH AN OBJECT BETWEEN THE SWITCH AND THE GLOVE BOX TO SHUT OFF THE LIGHT. THE LIGHT HAD BEEN ILLUMINATED FOR A VERY LONG TIME WHEN I NOTICED IT, AND WITH THE LIGHT BEING AN INCANDESCENT IT WAS VERY HOT. LIKELY TO START A FIRE IF A USER STORES NAPKINS OR OTHER PAPER PRODUCTS IN THE GLOVE BOX AND THEY REACH THE LIGHT AREA, WHICH CAN BE REACHED BY HAND WITH THE BOX OPEN. THE ONLY INDICATOR THAT THE LIGHT IS ON WHILE THE GLOVE BOX IS CLOSED IS A SMALL DIM LIGHT VISIBLE THROUGH THE PASSENGER SIDE VENT. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, THE RPMS INCREASED, AND THE VEHICLE LUNGED FORWARD. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING 35 MPH AND LESS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT RENTED A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A KEYLESS PUSH TO START BUTTON FEATURE. AFTER THE CONTACT PRESSED THE KEY FOB TO LOCK THE DOORS, THE VEHICLE FAILED TO INDICATE THAT THE ENGINE WAS STILL RUNNING. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,301.

THE 2013 DODGE JOURNEY'S VIN NUMBER IS: 3C4PDCAB9DT2241. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMISTRATION HAS STATED TO ME THAT THE RECALL FOR THE ENGINES'S COVER RECALL HAS PASSED THE 60 DAY GRACE PERIOD. TO ENSURE SATISFACTORY RECALL PERFORMANCE AND RECTIFICATION I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE RECALL AND A HORRENDOUS SMELL THAT STARTED IN 2014 AND CONTINUES TODAY. THE SMELL SO TERRIBLE CONTRIBUTED TO COUGHING, ALLERGIES, SNEEZING AND ITCHING FROM MYSELF AND OTHER PASSENGERS. THE SMELL AS SINCE BEEN DIAGNOSED AGAIN AND AUGUST OF 2015. I HAVE NOT PICKED UP THIS VEHICLE FROM DARCARS OF NEW CARROLLTON BECAUSE OF THE RECALL AND THE SMELL THAT HAS YET BEEN FIXED. THIS VEHICLE HAS BEEN IN AND OUT OF THE SHOP AT LEAST 17 TIMES, INCLUDING 4 TIMES FOR BRAKES, 4 OR MORE TIMES FOR A SCHEECHING SOUND AND 3 TO 4 TIMES FOR THE SMELL THAT HAS COST MOLDING/MILDOW. I HAVE CONTACTED THE FOLLOWING ORGANIZATIONS ALONG WITH THE CASE NUMBER. 1. DODGE CASE MANAGEMENT- CASE#: 27627943, OFFICE OF DEFECTS INVESTIGATION:CASE#: 10775926, MOPAR VEHICLE PROTECTION PLAN: CASE #: 38205462 AND MR. BRIAN E. FROSH OFFICE, MARYLAND ATTORNEY GENERAL'S OFFICE - CASE #: MU258042. HENCEFORTH, I HAVE SPOKEN TO MANAGEMENT AT THE DEALERSHIP AS WELL AS DODGE CASE MANAGEMENT ABUT MY TOTAL DISABILITY. I HAVE SINCE BEEN PLACED ON TOTAL DISABILITY IN WHICH MY ORTHOPEDIC DOCTOR AS STATED MY STRESS LEVEL AND THE WEAR AND TEAR ON MY KNEES CAN NOT TAKE ON ANY MORE DRIVING. I HAVE HAD 4 ORTHOSCOPIC KNEE SURGERIES, SPRAIN ANKLE AND CARPAL TUNNEL THAT MAKE MY PAIN LEVEL EACH DAY UNBEARABLE. IT IS NOW THAT I SAY TO YOU THAT I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE DEFECTS AND THE RECALLS THAT HAS YET BEEN FIXED. THE 60 DAY LAW APPLIES TO THIS VEHICLE. I LOOK FORWARD TO A SPEEDY APPROVAL AS TO BUYING BACK THIS VEHICLE. I HAVE DOCUMENTATION TO SUPPORT THIS CLAIM.

I BELIEVE OUR DODGE JOURNEY IS EITHER A 2013 OR 2014. I LOOKED & I COULD NOT FIND A RECALL FOR THE RED REAR BRAKE LIGHT COVER. THE EDGES OF THE REAR LIGHT COVER ARE NOT COVERED WITH A FOAM LINER OR PLASTIC LINER. MY HUSBAND, MY CHILD & I HAVE CUT THE INSIDE PALMS OF OUR HANDS ON THE LIGHT COVER. THE LIGHT COVER IS DANGEROUS & WE TRY TO BE CAREFUL NOT TO CUT OURSELVES. WE WARN OUR CHILDREN TO STAY AWAY FROM THE LIGHTS. PLEASE LOOK INTO THIS PROBLEM SO NO ONE ELSE GETS HURT. THANK YOU FOR YOUR TIME. *TR

OUR AIR BAG LIGHT HAS BEEN ON FOR THE LAST 4 MONTHS. WHEN WE TOOK IT TO THE SERVICE DEPARTMENT THEY STATED NOTHING WAS WRONG WITH THE AIR BAGS. WHEN THE LIGHT CAME BACK ON WE TOOK IT AGAIN TO THE SERVICE DEPARTMENT WHERE THEY SAID THERE WAS A PROBLEM WITH OUR HARNESS. WE HAVE ALSO TAKEN OUR CAR IN FOR THE AC NOT WORKING AND THEY HAVE CHANGED THE MODULE 3 TIMES ALREADY AND THE PROBLEM IS STILL THERE. *TR

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 34,536. MA 04/04/15 UPDATED 10/19/2017*CN

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. ADDITIONALLY, THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED FOR SEVERAL SECONDS CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,300.

JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE HAPPENED. I HAVE ONLY HAD THIS CAR SINCE OCTOBER 2013. *TT

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A VIOLENT VIBRATION COMING FROM THE FRONT OF THE VEHICLE CAUSING THE VEHICLE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

EXISTING PROBLEM ~DOORS WILL NOT UNLOCK.SOMETIMES I CANNOT GET IN MY VEHICLE, THEN SOMETIMES THE PERSONS IN BACK SEAT CANNOT GET OUT. THERE IS NO PATTERN IT MAY WORK FOR A WEEK DAY OR MONTH THEN START MESSING UP AGAIN. THIS TO ME COULD BE A SAFETY ISSUE BECAUSE I CARRY MY GRANDMOTHER,MOTHER AND GRANDDAUGHTER IN MY VEHICLE ON A REGULAR BASIS. ALSO WHEN I GO TO WORK IT IS DARK OUTSIDE AND I FEEL LIKE I NEED TO GET INTO MY CAR THEN NOT HAVE TO WAIT AND HOPE IT UNLOCKS. MY CAR HAS BEEN TO THE DEALERSHIP 2 TIMES GETTING READY TO GO BACK FOR A 3RD TRIP. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT SATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE AND WOULD SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WERE SOFTWARE FAILURES. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 8,500.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

ROOF IN BACK END IS LEAKING INTO CEILING THEN DRIPPING DOWN INTO THE FLOOR BOARD. COMPLETELY SOAKED. HAVE NOT EVEN HAD MY DODGE JOURNEY 2013 FOR A YR YET. *TR

HAD A 2013 DODGE JOURNEY FROM AVIS CAR RENTAL WHILE MY VEHICLE WAS BEING REPAIRED. MY 3 YEAR OLD SON WAS IN THE FAR BACK SEAT ON THE PASSENGER SIDE OF THE CAR. AFTER OUR TRIP HOME FROM THE HOLIDAYS, I SAW MY SON HAD A 2ND DEGREE BURN ON HIS RIGHT LEG. IT HAD BEEN NEXT TO THE HEATER VENT. MY HUSBAND WENT OUT AND IT WAS SUPER HOT. *TR

A GLAZE IS FORMING ON THE BRAKES.

THIS CAR IS BRAND NEW AND HAS MAJOR FLAW LEAKS WATER THROUGH ROOF SOMEWHERE AND WHOLE HEADLINER IS FULL OF WATER IS COMING OUT OF HEATER VENTS IN CEILING AS WELL AS DVD ENTERTAINMENT SYSTEM WHICH I BELIEVE IS A ELECTRICAL HAZARD .VEHICLE WAS BROUGHT TO DEALER ONCE AND WAITING FOR SECOND APPOINTMENT .WAS TOLD CLOGGED VENTS CAR WAS 2 MONTHS OLD AND NEVER HAD AN ISSUE I DON'T BELIEVE CLOGGED VENTS SERIOUS ISSUE .CAN CAUSE SEVERAL MECHANICAL AND SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE SWERVED TO THE RIGHT WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUBFRAME, THE DRIVE AXLE, THE REAR SUSPENSION AND THE TIRES WERE REPLACED FOUR TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 174 AND THE CURRENT MILEAGE WAS 9,265.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, WHILE DRIVING AT ANY SPEED, AN ABNORMAL TICKING NOISE EMITTED FROM THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT HAD NOT EXPERIENCED A BRAKE FAILURE UNTIL THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). AFTER THE DEALER'S REPAIR, THERE WAS EXTENSIVE MOISTURE. THE DEALER LATER DETERMINED THAT ALL THE CALIPERS WERE RUSTED AND CORRODED. THE DEALER STATED THAT THE PARTS NEEDED TO BE REPLACED. THE MANUFACTURER'S REMEDY FOR THE RECALL FAILED TO PROVIDE A SOLUTION AND THE CONDITION CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO SOLUTION OTHER THAN FOR THE CONTACT TO REPLACE THE PARTS. THE DEALER DID NOT INDICATE WHAT CAUSED THE MOISTURE AFTER THE RECALL REPAIR WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

I PURCHASED THIS CAR IN 2012 AND SINCE THEN, I HAVE REPLACED THE BATTERY AT LEAST ONCE A YEAR AND DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR. TO ME, THIS IS A DESIGN FLAW AS I CANNOT GET TO THE BATTERY TO CHECK WATER OR STATUS. I WAS DRIVING DOWN THE ROAD THE OTHER DAY WHEN ALL THE IDIOT LIGHTS STARTED FLASHING, SO I PULLED OVER AND TURNED OFF THE CAR. I TRIED TO RESTART IT AND THE BATTERY WAS DEAD!! E TN DODGE HAD JUST REPLACED THE BATTERY, UNDER WARRANTY, AS I HAD JUST REPLACED THE BATTERY TWO MONTHS EARLIER, AND NOW IT WAS DEAD, ONCE AGAIN, 1 YEAR LATER, ALMOST TO THE DAY. AND NOW IT'S BACK AT E TN DODGE, REPLACING THE BATTERY ONCE AGAIN. AND YET, DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR, THAT REPLACING THE BATTERY, ONCE A YEAR, IS NORMAL IN THIS AREA. I SPOKE WITH GEORGE STEPHENS AT THE DODGE DEALER AND HE WAS THE ONE WHO SAID THAT. I HAVE CALLED CHRYSLER AND THEY KEEP TELLING ME TO "BRING IT TO THE NEAREST DEALER", CHRYSLER HAS TOLD ME THIS FOUR TIMES FOR A TOTAL OF ABOUT 5 WEEKS DOWNTIME, BOTH AT THE DEALER AND ON THE ROAD/HOME TOTAL. I TRULY CANNOT GET ANYONE AT CHRYSLER TO LISTEN TO ME AND THEY ARE NOT TAKING THIS SERIOUSLY. AT THE SAME TIME, SINCE OWNING THE CAR, MY REMOTE WILL NOT START THE CAR IF IT'S COLD. I HAVE TO PHYSICALLY GO OUTSIDE, OPEN THE CAR DOOR, SIT IN THE SEAT AND START IT AS IF I WAS GOING TO USE IT RIGHT THAN AND THERE. I HAVE THE PAPERWORK WHERE I HAVE TAKEN IT TO ROCKY WILLIAMS DODGE, IN MT. JULIET, TN TO GET IT FIXED AND THEY SAID "NOTHING WRONG"....,TO ME, THIS IS A SERIOUS DESIGN FLAW AND SAFETY ISSUE AS IF I OR MY WIFE ARE ON THE INTERSTATE AND THE BATTERY DIES, I AM STUCK. AND IT HAS HAPPENED BEFORE...