2016 Dodge Journey Complaint Log

Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.

Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.

Windows are not working

Engine oil filter housing made of cheap plastic. Sitting under the intake in the V part of the engine between the cylinder heads. PLASTIC housing with hot oil trapped in the middle of the engine. Dries out the seals and causes housing to crack. Well known issue, all aftermarket housings are made of aluminum because of this. Due to location oil leaks into that V area and pools continuously. After driving around a corner large amounts slosh over and down the back of the trans and onto the exhaust and on the drivers side wheels. Well known fault costing consumers at least $500 to repair a faulty part due to no recall. Please make them do a recall this can start a fire or cause crashes from oil getting on the tires.

Ignition coil and spark plug

My engine dies while I'm driving without any warning/indicators. The engine light comes on as well. The diagnostic code reads P0335. There is a recall for my make model year but my VIN isn't listed in Dodge's database. There have been multiple incidents over the past few months

My vehicle has been stalling out while driving, to the point of the brakes lock up, once it’s in park you can’t get it out of park, or can’t get the vehicle to turn off while stalled out, literally have to disconnect the battery, and reconnect it to maybe get the car a fresh start to turn over and return power to systems. The check engine light pops on when stalled but not normally and is coding for crankshaft position sensor a circuit. My vehicle apparently doesn’t have an open recall; but have seen this same issue has been a recall on the same year, make, and model, just not mine. The dodge dealership would rather me sell them my car and buy a new one.

Passenger headrest activated without warning striking passenger in the head while driving. x84 recall in effect. Dealerships wont return phone calls for the repair. no trouble indicator lamps

The contact owns a 2016 Dodge Journey. The contact stated that the traction control warning light and the ABS warning light was illuminated. The contact stated that the vehicle was taken for State Inspection however, the vehicle was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was informed that the part was on back order. The vehicle was not repaired. The manufacturer was not notified if the failure. The failure mileage was approximately 121,150.

Headrest saftey mechanism deployed due to the tension pin breaking internally while sitting in a driveway. Nothing caused deployment other than random device faliure

My driver seat headrest had deployed somehow without getting into an thankfully I wasn't driving but I noticed it when I got into my car. The headrest also doesn't go back into place it seemed to have broke the clamps that hold the silver pole and the clamps that hold the silver pole is also locked.

Passenger head rest popped apart while driving and will not close.

The driver's headrest in my 2016 Dodge Journey has deployed and will not reset. The plastic pieces that hold the metal bar have broken. I have read about many other owners of Journeys, that are experiencing the same issue, yet there is no official recall. I have not taken it to be inspected.

My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time. When it shuts down you loose control of the vehicle and the steering wheel locks and unable to move safely off the road you have to stop in the middle of traffic and put it in neutral and get out and push it off the road! I have had it sent to two shops to find the problem and they both come up with the Crank Shaft Sensor the first one replaced and the problem still happens! So the 2nd shop a Dodge dealership has diagnosed the same problem but then they say the Recall S89 is the problem with my vehicle but because My vehicle was made 6 months before the start of the recall they say I have to fix the problem out of pocket and I refuse to do it! If there is a known problem and a fix for it on a recall then the recall date should be changed to include older models with the same issues. Thank you for any and all assistance in this matter.

P0240 code keeps coming up but the catalytic converter was changed and the cylinders at the dlrshp. This has been an ongoing issue for over 3 years.

went to get in car and the passenger headrest had deployed overnight.

The passenger side active head restraint (AHR) burst open injuring the owner who was sitting in the passenger seat while the vehicle was moving. There was no rear end impact and there was no reason for the AHR to malfunction.

The other day I noticed my air bag warning light was on on my dashboard. I had my car hooked up to run the codes for the dash lights. It came back as the airbags in the drivers and passenger headrests had popped or started to pop. I had the headrests looked at and the black plastic cover on the back of it is partially coming off. There is a gap between the front of the headrest and the back of the headrest, big enough my finger can fit through. I was not in a car accident or anything like that, my car was parked for a few days and when I went to drive it, this is how I found it.

My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In regards to the recall S89 that has NOT been issued for my 2016 Dodge Journey - the crankshaft sensor has been replaced 3 times. While traveling on the highway, at highway speeds the vehicle will just die with little to no warning. Most recently 7/20/2023 - this is the 3rd time this has occurred.

While driving, the front passenger headrest just deployed and sprung forward, hitting my son in the back of the head

The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.

The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, she heard a grinding sound coming from the vehicle and the vehicle started to jerk. The contact veered off the roadway and turned off and restarted the vehicle. The contact then stated while driving at slow speeds, the vehicle started to jerk and decelerated while the accelerator pedal was being depressed. The check engine warning light illuminated. The contact pulled off the roadway. The vehicle was towed to the residence and was inspected by an independent mechanic who retrieved DTC codes for transmission failure. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

I’m having the same issues as other Dodge journeys from earlier models that had the recall on the engine for the Rocker arms, lifters, and camshaft. Almost causing me to have an accident inside the highway due to my car, reducing speed from 65 To 15 mph on the expressway as well my vehicle Starting to shake very badly. Second issue is The same problem with earlier models, using the same engine and transmission recall, I’m having the same issues, and unfortunately, my car states that has no open recalls when my car has the same engine and transmission then the earlier model with the recall As I was reading on the web, they are some 2016 Dodge journeys with the same issues as earlier models that are not recalled as of yet

Front passenger headrest popped out of no where and won't go back into place. It snapped and broke, scared the living daylights of my child. No crash. Car was parked and we were putting items in the trunk.

The contact owns a 2016 Dodge Journey. The contact stated while starting the vehicle, the vehicle made abnormal knocking sounds. Additionally, the vehicle shuddered and hesitated while responding upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure had been recurring while starting the vehicle and driving from a complete stop. The vehicle was taken to the dealer, where it was diagnosed that there was low compression in cylinder #2, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 170,000. The VIN was not available.

I was driving and while slowing down to park the drivers seat head rest deploy and I became dizzy and body aches instantly.

My abs, traction control, and my AWD service light all have been on making my car jump before I can accelerate and it then drives fine but today it would not allow me to go over 15MPH and all I could hear was grinding noises! This was the first time that has happened, I’ve replaced the wheel sensors, bearings, and all new tires it turned off for a couple months but now is back on! This is a huge hazard, I have 3 kids that were with me when the new incident happened and had to put my hazards on to make it into a gas station parking lot, this needs a recall on all senors, abs, cruise control, electrical, transmission. List goes on. What is it going to take for them to see many people have been complaining of the same issues at hand?? Is it going to take a serious or critical accident?? It should not have to get that far, I’ve complained a couple years ago and no one ever contacted about these issues. I just want my car safe for my kids! Please I beg of you to do something about these issues!

While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate

The contact owns a 2016 Dodge Journey. The contact stated that after several attempts, the vehicle failed to start. Due to the failure, the contact was forced to jumpstart the vehicle. There were several messages displayed on the instrument panel. The contact stated that the messages disappeared while driving the vehicle. The vehicle was taken to an independent mechanic on several occasions for the same failure. The contact stated that the battery, alternator, starter motor, and various other parts were replaced; however, the failure persisted. Recently, the contact stated that upon attempting to unlock the door with the key fob, the vehicle failed to unlock, and there was no power from the vehicle. The contact used the key to manually unlock the door, and the alarm system sounded off. Due to the key fob failing to operate as needed, the contact was unable to disengage the alarm. The vehicle failed to start while jumpstarting the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. The VIN was not available.

I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.

Headrest came undone when moving seat to vacuum under seat. It is loose and cannot be repaired. I saw there are issues with this same headrest that were recalled on the previous model year. We do not have an active recall, but this is a safety issue as the headrest is just precariously sitting atop two metal bars.

While driving as I increased speed it seems that the trans would slip. Also several times it actually lost power for a second before regaining composure. But today all this occurred and when I came to a traffic light , suddenly the car shutdown. I was able to turn it back on again, but I believe these occurrences are happening with regard to a recall regarding the transmission pump. One that I never received info about in 2016. If I had I probably wouldn't be reporting this.

Airbags didn't deploy in head on collision and break system has a defect in the abs module

I was on the freeway and all of a sudden these lights came on and my car slowed down to a very dangerous pace and would not accelerate. This is only 2 weeks after getting 2 new tires on it. VEHICLE HAS CODES P2118, P2072, P2112, P2110 AND P2101. ALL CODES DEAL WITH THE With Customer: ELECTRONIC THROTTLE CONTROL SYSTEM AND MOTOR. RECOMMEND TAKE TO A FULL SERVICE SHOP TO HAVE THROTTLE CONTROL SYSTEM LOOKED AT AND INSPECTED, BUT ISSUES DO NOT ARISE BECAUSE OF THE TIRES BEING STALLED. CURRENT LIGHTS ARE FLASHING Electronic SYMBOL, TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT. VEHICLE IN LIMP MODE PTS, TRIED TO CLEAR LIGHT TO SEE IF IT WOULD FIX ISSUE BUT AS SOON AS VEHICLE TURNS ON, ALL LIGHTS COME BACK After further investigation, The Journey is going to need the throttle body replaced.

My care has an acceleration issues, I had the transmission fixed twice and still does the same thing, I been having electrical issue's, my dome light comes on when I put car in reverse, my car compartment on drivers side back seat fills up with water, front seat floor gets wet underneath mat in winter, locks on doors lock and unlock at will, heating and ac unit comes on at will the car is dangerous to drive

one week ago or so, I was driving, then I notice the needle grade was moving back and forth, car stared to give me beeps sounds if it was over heating. then the engine light came on and is still on, a recall on cam shaft S89 was done 2017. I have no knowledge of this getting done, there got to be some type of shortage going on, because when i drive the car stalls and feels like a stick shift. CAM ECM SENSOR, I was told by my register mechanic. when he tested it for me it it showed that its a shortage in the wire cam going to the ecm sensor. my car has 42,000 miles on it. I'm not a every day driver., since this pandemic. i paid off my car 2018 or 2019 and she is 6 years old. I strongly feel like this gotta be a manufacturing defect. Dealers wanna charge me $265 dollars to do a diagnostic. which I feel like what the hell. So I'm asking for some clarity in 6years doge cars act up like this. Ihave always brought my cars from dodge and drove it over 18years with never a mess like this. I'm a old lady looking for real honest answers. Other then well its time to buy another car

Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.

When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.

Transmission pump failure at 150k miles

Car would not start so I thought it was the battery so I called a tow truck and they jumped my car. I had my car jumped and went to drive it to the local Pep Boys to have my battery checked out and my car would not accelerate above 15 MPH and the engine kept hesitating every time I was trying to stop the car or at a stop light. After reading all the other complaints on this website about the same type of issues with 2016 Dodge Journeys they need to be recalled and the engines fixed.

The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn’t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.

When you change to park reverse drive there's a loud noise. When you put in drive and start driving it doesn't move and sounds like it's in park or neutral. I have pulled out in traffic and it has done this four times now

When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.

The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!

At 58000 miles I was told today that the torc converter and transmission pump is bad. The car could not idle while in drive and would only stay on if going over 20mph, once under 20mph the car would shake and die out.

The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the vehicle began to decelerate and lost motive power. The contact depressed the brake pedal to stop the vehicle. While coming to a stop the vehicle inadvertently lunged forward. The vehicle was turned off and restarted but failed to exceed 30 MPH while driving. The contact stated that the check engine warning light was flashing on and off. The contact had taken the vehicle to an independent mechanic who informed the contact of transmission failure with the vehicle and referred her to the local dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,000.

While driving Check engine Light appeared and shortly after vehicle stopped accelerating and steering wheel went stiff and Luckly I was near a stop Light where I could turn into a store. Vehicle would not let me turn it off or change gear. Had I been on the highway It would have caused a major accident. After a few minutes, the vehicle let me change gears and turn it off. Drove to a mechanic and he fixed the Crack sensor that had gone out. A week later, Check engine light came out again and now I am experiencing high RPM with low acceleration. Code stated transmission problem. Mechanic now says I need a new transmission.

Sometimes when I turn my car on the front screen won’t turn on it will stay black, when I go to back up my rear view camera won’t work, sometimes my two front windows won’t roll down, my defroster won’t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it’s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it’s hard to see out my front window even when I let the car warm up, it will fog up while I’m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it’s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It’s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it’s going to stall and would not be good in the middle of traffic.

The AWD light keeps flashing and it’s making my car jerk and not able to drive it. I have 3 kids and can’t be driving it and get stuck on the side of the road.