2016 Dodge Journey Complaint Log

The drivers side seatbelt is coming unlatched while operating the vehicle. This happens sometimes with very little tension and almost always when a more sudden stop is needed. I have researched online and this appears to be a recurring problem with this vehicle specifically. I attempted to have it repaired but the cost was over $700 which I am completely unable to afford. In my opinion, an item as essential as this should not so easily malfunction and should be required to be repaired by the manufacturer immediately since it is clearly a problem had by many others.

I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.

The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.

For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.

The contact owns a 2016 Dodge Journey. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed, and there was an abnormal ticking sound coming from the engine. Additionally, the contact stated he had noticed that there was an abnormal odor coming from the vehicle. The check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the engine oil cooler and the intake gasket needed to be replaced due to oil leak, and the O2 sensors, the timing cover gasket, both cover gasket seals, and the front crankshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V907000(Engine and Engine Cooling). The failure mileage was unknown.

The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed and the contact felt a loss of power. The contact stated that the vehicle started to decelerate and eventually stopped. The contact stated he did not notice any warning lights being illuminated. The contact pulled off the highway safely and had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact had the vehicle towed to a dealer who informed her that there was no recall on the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 143,069.

The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!

I was driving on the highway and the RPM’s started going up and down like crazy and it wouldn’t excel past 25. This happened for two miles and then I stopped at a stop light, when it turned green, I went to go and it would only reverse. Even when in drive. I had to turn the car off and back on to slowly get over to the side of the road.

Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off

The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transmission pump and torque converter failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The failure mileage was 82,850.

Passenger side head rest popped out while driving. When it popped there was also a loud noise.

Head on Collison with light pole high speed the no airbags deployed. Vehicle was towed to tow yard is awaiting insurance to estimate damages.

my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having??? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product?

The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH and attempting to accelerate to 55 MPH due to oncoming traffic, the vehicle lost motive power and stalled. The contact was able to get the vehicle to the side of the road where the vehicle failed to restart. The contact stated that a certified mechanic arrived and serviced the vehicle on the side of the road. The crankshaft was replaced, and the check engine warning light turned off. The failure recurred and the crankshaft was replaced four times. The check engine warning light then illuminated and remained illuminated despite the crankshaft replacement. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.

Catalytic converter is faulty and needs repaired.

My car lost power at all due to transmission failure

The contact owns a 2016 Dodge Journey. The contact stated they while driving 36 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact waited for ten minutes before restarting the vehicle and continue driving however, the failure recurred. The contact had the vehicle towed to the residence. The contact had an independent mechanic inspect the vehicle at the residence. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500.

My car has many electrical problems, the power steering and today the engine burned out, I almost killed myself because the brakes did not respond to me

Throttle computer system. Vehicle would shut down while driving. Skid control turned off. No acceleration or wheel control.

Car struggles to gain power when accelerating. Will do small kicks when accelerating and struggle then will automatically kick off and speed up

Driving home from work (about 10:45p on 7/22/2021), when, without warning, the ETC (electronic throttle control) and the Trac light came on. This led to an immediate lose of power with no ability to accelerate. This happened 7 times from Sterling Boulevard to Loudoun County Parkway exit on Rt 7. At one point, I was almost rear-end after loosing power. This happened to me once before on 7/18/2021 at 11:30p, again I was driving home from work. I called the dealership on 7/22, because I was out of town from 719-7/21, in the morning to see if they could repair the issue. They could not get me in until July 28th. They assured me it was safe to drive. If it happened again, I was instructed to stop and reset the vehicle, which was done every time I lost power on 7/22, but they assured me the vehicle was safe to drive to a job I had Salisbury, Maryland on Saturday (3 hrs away). I ended up canceling the job. My concern is that upon researching the internet, there seemed to be too many of the same stories. This issue seems to be affecting Journeys and Chargers based on my research. If I was on an Interstate with a semi behind me, there is no way that driver could have braked in time.

The crankshaft sensor failed and vehicle stopped in the middle of the road. Very unsafe, no warning or anything

As I was driving 80 miles hour on interstate, I begin to hear a whining noise and pulled into rest area (thankfully). As I pull in, the car stops moving and will not go anywhere...not reverse or drive. At this time Engine light comes on. No early warning signs. After waiting 7 hours on Chryslers Road Side Assistance to send a tow, it was towed to a Dodge dealership and found that the transmission pump has failed and sent metal shaving through the transmission. My car is the same make and model and manufacture date (9/2015) that the S44 recall covered (NHTSA Campaign ID Number 16V461000), however my specific VIN number is not included. Dodge area manager was contacted and refused to add it to the recall. Mileage is 82000 and I just drove the car off the used lot 1 1/2 months ago. This should be added to the recall and all Dodges of that make, model and year should be checked for potential failure and if it occurs, compensated for repairs. I had just driving through a large city with 5 lanes of traffic at a high rate of speed, and if it had stopped just a few moments before, we would have in a major, life threating accident.

I was traveling on the highway when the vehicle suddenly, without warning, stalled and stopped running. I was able to cruise until the vehicle completely stopped. I was able to restart the engine by pushing the "start" button to off and then pushing my brake and the engine restarted successfully where I can drive to the shoulder off the road. Engine light turned on. I have a OBD scanner tool and the code that the tool read is P0335 Crankshaft Position sensor malfunction. Circuit A. I have about 52,000 miles on my odometer. This is a huge safety issue. At high speed, if the car stalls, this could lead to a significant accident. There was no warning prior to the engine stalling. I have a service appointment at Marino CJD next week. Marino CJD is located at 5133 W Irving Park Rd, Chicago, IL 60641.

The transmission quit pulling. Other 2016 dodge journey had same problem and we're recalled but mine wasn't included in this recall. Really horrible to place all this money in a newer vehicle and have these expensive problems that are a problem from factory. Very dangerous to just stop moving in mid drive.

While driving my 2016 Journey in Raleigh, N.C. the vehicle was working fine until I came to a stop sign and it stalled. I was able to start it up and luckily no vehicle was behind me the first time it occurred. In Raleigh it did this again at a red light but because the vehicle behind me was still at a stop and I was aware from the time before I quickly restarted and drove with little fanfare. The Journey would drive fine, but when stopping at a sign or light or stopping in general the vehicle will stall. It buckle and then stalls as well. I was able to get home from Raleigh to Raeford NC because of driving on the highway. However, upon arriving in local roads in Raeford and having to stop at the lights, the Journey stalled at every light. I was able to start it up and drive a few times, and a few other times it would stall on first, or second try then work on next. It once stalled and took multiple times (more than 3) restarting before I was able to get it driving. At home I was able to get the vehicle safely into the driveway and upon starting it while in park it would idle normally and not shut off. I then put it in reverse to back up and it immediately started to buckle and then stalled. Put in in park and start the engine again and it would idle, went to drive and it stalled again. Restarted it in park and went to neutral and it would idle, but try to go to drive or reverse and it would start to buckle as if to shut off. Back in neutral or park and again it idles. It will role in neutral if I release the brakes too. Put it in drive or reverse and it stalls and shut off. Now I am unable to even get it out of my driveway. So I will have it towed to the dealership.

The contact owns a 2016 Dodge Journey. The contact stated while driving 30 Mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a dealer and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was 46,600.

2016 DODGE JOURNEY. CONSUMER STATED THAT SHE LOSS POWER WHILE OPERATING HER VEHICLE. *LD THE CONSUMER STATED THAT THE THROTTLE BODY WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS. *JS

Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews

TL*THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER ON AT LEAST TWO OCCASIONS. THE VEHICLE WAS TAKEN TO WILLIAMSBURG CHRYSLER DODGE JEEP RAM (3012 RICHMOND RD B, WILLIAMSBURG, VA 23185) AND DIAGNOSED AS LOSS OF HYDRAULIC PUMP. ADDITIONALLY, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000.

DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF.

IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.

2016 DODGE JOURNEY ISSUE WITH TRANSMISSION CLUNKING BETWEEN SECOND AND THIRD GEAR ALSO WHEN DRIVING DOWN THE HIGHWAY THE GEAR SHIFT WILL MOVE TO NEUTRAL ON ITS OWN. REFERENCE RECALL S44 CRANK SHAFT POSITION SENSOR.TRANSMISSION TO NEUTRAL, HAVE ISSUE WITH FLUID PRESSURE. ALSO CAR WHEN PLACED INTO REVERSE WILL NOT ALWAYS ENGAGE GEAR. CALLED AN TOLD TRANSMISSION DG2 MANUFACTURED 08/12/2015 TO 04/15/2016 RECALLED CAR MANUFACTURERS DATE 09/18/2015 HAS 62E TRANSMISSION ARE FAULTY COMPANY REFUSES TO HONOR OR RECALL. MECHANIC SAID MAY BE FAULTY HYDRAULIC PUMP COULD CAUSE A SEVERE ACCIDENT. CHECKED NHTSA CAMPAIGN 16V471000 FOR POWER TRAIN ISSUE.

WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED

I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL ROAD. DODGE DOES HAVE A RECALL FOR THIS ISSUE AND I WAS DIRECTED TO BRING THE VEHICLE TO THE DEALERSHIP FOR TROUBLESHOOTING AND REPAIR.

The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pads were replaced. The contact also stated that the cruise control system failed to operate as designed, and the driver’s side window failed to open as needed. The contact stated that the Navigation System was inoperable and there were also several unknown warning lights illuminated upon starting the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 35,000.

PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT.

FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.

THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST.

BALLBARING AND STIRING PROBLOME..

I WAS DRIVING DOWN THE STREET AND LOSS ALL POWER AND BRAKE CONTROL. NO WARNING LIGHTS AND NO NOTICE JUST SHUT OFF WHILE DRIVING, RADIO AND LIGHTS EVERYTHING CUT OFF WITHOUT WARNING.

EITHER SITTING OR DRIVING, THE CARS LIGHTS COME ON AND IT LOSES POWER AND STOPS. SOMETIMES WHEN I TRY TO START IT, IT WON'T START AND I JUST GOT A NEW BATTERY! THERE ARE SEVERAL PEOPLE HAVING THIS PROBLEM. I JUST GOT MY JOURNEY 2 MONTHS AGO, IT WAS USED, AND I NEVER COULD HAVE IMAGINED THE PROBLEM I HAVING WITH IT! THIS IS MY ONLY TRANSPORTATION, AND I NEED IT FOR WORK! SOMEONE SAID IT IS THE TIPM, OTHERS HAVE SAID IT'S THE BATTERY, ETC... THIS HAPPENS EITHER WHILE I'M DRIVING OR SITTING IDLE!

I I SAT DOWN IN THE PASSENGERS SEAT AND ADJUSTED THE SEAT BACK. WHEN I LEANED BACK THE HEAD SNAPPED OUT WITH A DEGREE OF FORCE AND HIT ME IN THE BACK OF THE HEAD. IT APPEARS TO BE BROKEN AS IT WILL NOT GO BACK IN TO PLACE AND REMAIN THERE. THE CAR WAS IN PARK AT THE TIME AND WAS NOT HIT OR BUMPED BY ANOTHER VEHICLE.

WHILE DRIVING AT A SPEED OF 40 AND TRYING TO ACCELERATE THE CAR SEEMS LIKE IT WILL STALL AND HAS A HARD TIME SHIFTING TO ANOTHER GEAR. THIS HAPPENS ON HIGHWAY AND ON CITY STREETS.

Headrest randomly deployed. No accidents nor apparent reason.

THE BATTERY FUSE KEEPS BLOWING OUT TRUCK WON'T STOP RUNNING INTERNAL ELECTRICAL SYSTEMS KILLING BATTERY POPPING FUSES,AC THERMOSTAT SYSTEM AFTER BEING TURNED OFF KEEPS TURNING ITSELF BACK ON OVER AND OVER WON'T STAY OFF ,AFTER REPLACING BATTERY IN REMOTE TRUCK DRIVER SIDE DOOR FAILS TO OPEN OR UNLOCK ONLY PASSENGER SIDE WORKS,TRUCK WON'T ACKNOWLEDGE FULLY NEW BATTERY IN REMOTE TO START TRUCK ,LOCKS ME OUT OF TRUCK AND DOESN'T HONK TO TELL ME KEYS ARE INSIDE ANYMORE ,CRUISE CONTROL WILL NOT CANCEL , TRANSMISSION PUMP FAILS CAUSING STALLING IN GEAR NOT SHIFTING GEARS PROPERLY JUMPING OUT OF GEAR. ENGINE WON'T TURN OVER AFTER ELECTRICAL SYSTEMS DRAIN OVERNIGHT PARKED ONE DAY. RADIO STATION TURNS CHANNELS BY ITSELF WITHOUT TOUCHING ANYTHING. DRIVING.

I HAVE HAD THE CRANKSHAFT POSITION SENSOR REPLACED TWO TIMES NOW. THIS IS A DANGEROUS ISSUE AS THE CAR BECOMES DISABLED WHILE DRIVING.

TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Front blowers blow hot air when A/C is turned on, defrost won’t work in winter, the backup camera keeps going black and glitching when in reverse, my abs, traction control, and AWD service keeps coming on, I have changed both front wheel sensors, wheel-barrings, brakes, and all new tires. It helped for a month no lights on and it drove amazing no issues and one day it started again and when I try to accelerate you can feel it not want to go, I hear a grind noise and then the car will jump super hard then the AWD service will kick on and traction control turns off and it will drive fine again. I have 3 kids and do not feel safe anymore driving my car! Im shocked there isn’t a recall on any of these issues considering there have and still are a lot of complaints on the same issues I’m having. Also cruise control won’t work. I seen it was recalled but previous owner had taken it in and got it replaced but it definitely is bad again. I know these issues can not be good on my car’s transmission or engine! Please help me! I’ve filed a complaint before and heard from no one.

WHILE MY CAR WAS PARKED IN THE DRIVE WAY AT MY HOUSE, THE PASSENGER SIDE HEAD REST RESTRAINT DEPLOYED WHEN NO ONE WAS IN THE VEHICLE. PARKED THE VEHICLE MONDAY (11/23/2020) AT 6:00 PM CST. WENT TO DRIVE THE CAR ON TUESDAY (11/24/2020) AT 11:30 CST AND THE HEAD REST RESTRAINT ON THE PASSENGER SIDE FRONT SEAT HAD DEPLOYED. THERE IS NO EVIDENCE OF THE VEHICLE BEING STRUCK WHILE PARKED.