2005 Ford E-350 Complaint Log

2005 FORD E-350 AMBULANCE HAD A TOTAL AC SYSTEM FAILURE THE FORD DEALERSHIP SERVICE CENTER DIAGNOSED THE CAUSE AND REPLACED IT UNDER WARRANTY. THIS IS COMPLIANT #3 OF 6. ALL OF THE 2005 FORD AMBULANCES WE PURCHASED HAVE SUFFERED MAJOR SYSTEM FAILURES FROM EITHER THE OIL PUMPS OR THE WIRING HARNESS SYSTEMS, AND SEVERAL HAVE HAD AC PROBLEMS AS WELL. FORD IS UNWILLING TO REPLACE THESE PARTS ON THE OTHER UNITS UNTIL THEY FAIL. THEY ARE PLACING NUMEROUS LIVES IN EXTREME JEOPARDY AND REFUSE TO ADMIT THERE ARE MAJOR PROBLEMS WITH THE 6.0 L DIESEL ENGINE IN THE 2005 SERIES AMBULANCE CHASSIS. *NM

2005 FORD E-350 AMBULANCE HAD A TOTAL ENGINE FAILURE WHILE DRIVING TO A 911 CALL. THE FORD DEALERSHIP SERVICE CENTER DIAGNOSED AN OIL PUMP FAILURE AS THE CAUSE AND REPLACED IT UNDER WARRANTY. THIS IS COMPLIANT #2 OF 6. ALL OF THE 2005 FORD AMBULANCES WE PURCHASED HAVE SUFFERED TOTAL ENGINE FAILURES FROM EITHER THE OIL PUMPS OR THE WIRING HARNESS SYSTEMS. FORD IS UNWILLING TO REPLACE THESE PARTS ON THE OTHER UNITS UNTIL THEY FAIL. THEY ARE PLACING NUMEROUS LIVES IN EXTREME JEOPARDY AND REFUSE TO ADMIT THERE ARE MAJOR PROBLEMS WITH THE 6.0 L DIESEL ENGINE IN THE 2005 SERIES AMBULANCE CHASSIS. *NM

2005 FORD E-350 AMBULANCE WAS DRIVING WITH LIGHTS AND SIRENS TO A 911 CALL WHEN THE ENGINE DIED. THE CREW WAS BARELY ABLE TO CONTROL THE VEHICLE TO A STOP. THIS HAS HAPPENED 2 TIMES BEFORE, BOTH TIMES THE VEHICLE WAS SENT TO A FORD DEALERSHIP SERVICE CENTER AND THEY HAVE BEEN UNABLE TO FIND A SOLUTION TO THE PROBLEM. THEY ARE UNWILLING TO REPLACE THE ENGINE AND ALL DRIVETRAIN SYSTEMS. *NM

2005 FORD E-350 CHECK ENGINE LIGHT ILLUMINATED. *KB *JB

THE AGENCY FOR COMMUNITY TRANSIT PROVIDES SERVICES FOR MADISON COUNTY MASS TRANSIT DISTRICT WHO IS RESPONSIBLE FOR PUBLIC TRANSPORTATION SERVICES IN THE MADISON COUNTY, ILLINOIS AND METROPOLITAN ST. LOUIS, MO. AREA. WE HAVE APPROXIMATELY 48 FORD E450 VAN CUTAWAY CHASSIS EQUIPPED WITH TURTLE TOP BUS BODIES, ALL EQUIPPED WITH 6.0L DIESEL ENGINES. BUSES ARE 2004 & 2005 MODEL YEARS. COKING (UN-COMBUSTION) DEPOSITS FORM ON THE EGR VALVE CAUSING DRIVABILITY ISSUES SUCH AS LACK OF POWER, SURGES, AND STALLING. THIS CONDITION IS ESPECIALLY DANGEROUS WHEN THE BUS DEVELOPS THIS CONDITION WHEN CROSSING INTERSECTIONS, RAILROAD TRACKS ETC AND IS TRANSPORTING PASSENGERS BOTH MOBILE AND HANDICAPPED. DRIVERS HAVE VOICED THEIR CONCERN OVER THIS CONDITION AS THEY BELIEVE IT IS UNSAFE FOR THEM AND THEIR PASSENGERS. FORD MOTOR COMPANY HAS REPLACED EGR VALVES (APPROX. 36-40) OR RECOMMENDS A FUEL ADDITIVE TO TRY TO TAKE CARE OF THE PROBLEM BUT IT DOES NOT REPAIR THE PROBLEM AS IT EVENTUALLY RETURNS ONCE THE REPLACEMENT EGR BUILDS UP COKING DEPOSITS. WE HAVE BEEN IN CONTACT WITH FORD BUT HAVE BEEN INFORMED THERE ARE NO CURRENT PLANS TO PERMANENTLY CORRECT THE PROBLEM. WE HAVE BEEN IN TOUCH WITH FORD FIELD SERVICE ENGINEERS AND ENGINEERS IN MICHIGAN BUT TO NO AVAIL. PREVIOUSLY WE HAD SIMILAR FORD VEHICLES WITH 7.3L DIESEL ENGINES OPERATING UNDER IDENTICAL CONDITIONS WITH NO PROBLEMS. THESE PROBLEMS OCCURRED WHEN THE 6.0L DIESEL WAS INTRODUCED INTO THE FLEET AS THE 7.3L PREVIOUSLY USED WAS DISCONTINUED. *JB