2019 Ford Ecosport Complaint Log

The oil pump failed in May. Resulting in blowing my motor. Broke down at a red light which I would say is unsafe !!! My car has been at the ford dealership in Athens since May. I need a car!! I haven’t had a car since may . I’m not paying for a rental weekly when I wouldn’t even be without a car if not for this recall. I need something done to get me a working drivable car!

The contact owns a 2019 Ford EcoSport. The contact stated while driving 77 MPH, the vehicle was driving rough. The engine and oil warning lights were illuminated. The driver was able to coast to a rest area, and the vehicle stalled. The vehicle was towed to the local dealer, who determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The mechanic informed the contact that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 25MPH, the low oil pressure warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle lost motive power. The contact stated the vehicle shut off and was pushed into a parking lot. The vehicle was towed to a local dealer where it was diagnosed but no cause for the failure was determined. The contact was advised that the engine might need to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2019 Ford EcoSport. The contact stated while driving 75 MPH, the vehicle began to lose motive power with the oil pressure warning light illuminated. The vehicle was able to restart but the failure persisted. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The engine was replaced. The vehicle was repaired but the failure persisted. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

low oil engine, light on...big valley ford lincoln stockton wont do something until the second letter re-call is serve.

The contact owns a 2019 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low engine oil pressure warning light illuminated. The contact was able to pull the vehicle to the side of the road. The vehicle was towed to a local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired and remained at the local dealer because parts for NHTSA Campaign number: 23V905000 (Engine and Engine Cooling) were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 MPH, the vehicle lost motive power with no warning lights illuminated. The vehicle was towed to the dealer but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine light came on, saying low oil pressure and no ABLS

The contact owns a 2019 Ford EcoSport The contact stated while driving 15 MPH, the vehicle failed to exceed 15 MPH with the check engine warning and low oil pressure warning lights illuminated. The contact restarted the vehicle, but the failure persisted. The vehicle was taken to the dealer where it was diagnosed as a failure with the turbo charger. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic and was diagnosed with oil pump tensioner assembly and oil pump drive belt failure. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted by the mechanic and the vehicle was diagnosed with the same failure stated by the mechanic. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The failure mileage was approximately 91,000.

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly lost motive power, prompting her to pull to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine oil pressure light was illuminated. The contact took the vehicle for an oil change however, the failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was informed that the engine oil pump was inoperable. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2019 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure causing the vehicle to stall. The failure mileage was 43,800. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the vehicle failed to start. The contact had someone nearby attempt to jumpstart the vehicle; however, the contact became aware that there was oil covering the engine compartment. There were no warning lights illuminated. The dealer was contacted, and the vehicle was towed to the dealer. The dealer informed the contact that the parts would not be available until 2025. The manufacturer was made aware of the issue. The failure mileage was 98,000. VIN tool confirms parts not available.

My newly purchased 2019 Ford eco-sport with under 40000 miles started having engine malfunctions, and would not accelerate at all. I had it towed to joey Meyers and was told they needed to replace the engine. I had it replaced in October 2023, Which took two months, and now I am Having the same exact engine light come on and my car is slow to accelerate even after replacing the engine. 4 weeks ago I brought the vehicle back to Joe Meyers ford and was told that “ this is a new issue and the parts that need to be replaced are technically “outside” of the engine so not covered under warranty “ the repair invoice total that was quoted to me is $2400. I refused to pay this because I don’t understand how the engine is replaced and three months later I have the same issue but ford is saying it’s now a new engine problem. Since then, I checked online to see if there have been any recalls on the vehicle and was shocked to see Jan 04,2024 Manufacturer Recall Number 23S64 NHTSA Recall Number 23V905. Not once did anyone at ford tell me that there is a recall on my vehicle that is stating the exact issues I am experiencing. I am a single mother of 3 children and work full time therefore I am concerned about my childrens safety while driving this vehicle. The vehicle experiences sudden loss of power while driving at high speeds on the freeway.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine made an abnormal roaring sound. The check engine and low engine oil warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated that the "Low Engine Oil Pressure" message was displayed and continuously notified the contact of the issue. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 87,000. VIN tool confirms parts not available.

On April 2nd, my cars dash said “low oil engine pressure” with a severe dinging noise. I got an oil change and they said to take it to a mechanic, my local mechanic said the oil pump belt drive was at a loss of pressure, resulting in damage to my engine and oil pump. On 4/2/24 My local mechanic refused to fix it due to the recall and said that it should be fixed at Fords expense. On 4/14/24 I got my car towed to the Ford Dealer with my AAA membership, by the next day 4/15 I talked with service and we did not agree to a diagnosis because I knew parts would be out regardless of the diagnosis due to the Letter I received. The dealership was insisting on a diagnosis but I could not afford it out of pocket and Ford agreed that regardless of what the diagnosis said, parts for the low oil engine pressure are not available and could not be expedited because my vehicle doesn’t run. They said my car could only sit for two weeks at the dealership since it is not actively seeking parts. They are looking for me to pay out-of-pocket until the program becomes available when the second part of the issue for recall is noticed. Ford issued a recall but said parts wouldn’t be available until approximately August/24 or possibly later. Ford has not offered me any solution to this matter and they are not taking accountability for putting a defective product on the road. I have seen over 136k Ford Ecosport models 2018-2022 have been reporting this issue. My car is unsafe to drive.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. In addition, the brake pedal was depressed; however, the brakes failed to function as intended. The contact stated that the brakes did not activate. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 58,995. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the brake pedal was firm while being depressed; however, the vehicle failed to stop immediately. The vehicle then lost motive power. The check engine warning light was illuminated. The failure nearly caused a collision. The contact pulled over to the side of the road and the vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

On [XXX], my 2019 Ford EcoSport came up with an alert that indicated to "see manual"; the manual indicated that this alert is due to the Powertrain. Hours later, I receive an alert with the engine oil symbol about the engine oil pressure low followed by the engine light appearing. I was able to get it into my dealership (Venus Ewald Ford in Cudahy, WI) the next day; it was informed to me later that day that these symptoms were due to the recall associated with the vehicle. It was a hassle obtaining a rental vehicle as the warranty states it "can only be a Ford Vehicle" I was told. On [XXX], I received a call from the dealership indicating that my rental vehicle was extended as they were waiting on a specific part from Ford. It is now [XXX] and I have not heard anything since 4/05/2024 about the vehicle's status. Moreover, I was informed I would have to pay a deductible which I should not have to as indicated it was all due to the recall and the letter I received regarding the recall states the "repair will be free of charge (parts and labor)." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car will not start. My dash broad stated engine low oil pressure.

See attached document for complaint

The contact's daughter owns a 2019 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 45,000. The contact stated Ford is delinquent in identifying a specific remedy for this condition.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the oil pressure warning light illuminated. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a disconnected tensioner belt which caused engine failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated. The contact stated that on three separate occasions, the vehicle stalled after the warning light illuminated. The vehicle was restarted on all three occasions after sitting for approximately 20 minutes but started losing motive power. Additionally, the contact observed an abnormal gasoline odor in the cabin of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH and went into LIMP Mode. The low oil pressure warning light was illuminated. Additionally, the vehicle failed to start. The vehicle was towed to the local dealer, who informed the contact that there was no warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power. In addition, the contact noticed white smoke coming from under the hood of the vehicle, and engine oil was leaking onto the ground. The service engine warning light was illuminated. In addition, the engine oil pressure warning light was illuminated occasionally. The contact stated that prior to the failure, the engine had been replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

See attached document for complaint

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure but declined to provide information about the failure. The failure mileage was not provided.

Unknown

On Feb 12th 2024 the low engine pressure light came on then went off. Then When I was driving on March 10th 2024 I was hearing loud noises as I was driving and then it was driving very slow. The next day March 11th 2024 as I was at a red light the car stopped working and the oil pressure light came on as well as the engine light and it said low oil pressure and engine failure on the screen. But before all of this i haven’t had a problem with this and I just got the car 4 months ago. But now all this is happening and I had to tow my car to the ford dealership because it won’t work or turn on anymore due to this recall issue. And now my car is in the shop with no remedy to fix it and I still have to make monthly payments on it.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was towed to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact had the vehicle repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the oil pump failed and caused engine damage. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The failure mileage was 74,000. VIN tool confirms parts not available.

The oil pump drive belt broken damaged the motor ford is aware of this but hasn't issued a recalled yet but in the mean time im stuck with out a vehicle and paying notes on and not eligible for a loaner car.

The contact owns a 2019 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The low oil pressure message was displayed. The contact detected an abnormal clicking sound coming from the engine. While driving at an undisclosed speed the accelerator pedal was depressed; however, the vehicle decelerated. The contact stated that the transmission was slipping. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that on four separate occasions, the vehicle would stall upon the depression of the accelerator pedal without warning. The contact was able to restart the vehicle and resume normal driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Car is real sluggish, hard to shift, stalls out, hard to crank up after fueling

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 60 MPH, the low oil level warning light illuminated, and the vehicle stalled. The contact pushed the vehicle to the side of the road. The vehicle was then towed to the dealer where it was diagnosed that the failure was directly related to the recall. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 50 MPH, the check engine warning light and low oil pressure warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that the engine belt had seized due to low oil pressure. The vehicle was not repaired due to the cost. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and then lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle; however, the failure persisted. Additionally, the vehicle failed to start immediately after refueling. The vehicle was taken to the dealer, where it was diagnosed with an unknown failure. The dealer informed the contact that the failure was not related to the recall and that parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the engine had previously been replaced under warranty. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, the message "Braking" was displayed, and the oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle struggled to start on another occasion. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment, after which the low oil pressure warning light illuminated on the instrument panel. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner, resulting in damages to the engine and requiring the engine to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,000. VIN tool confirms parts not available.

My back windshield shattered for no reason. I had my job watch 12 hours of video footage and nobody went near my car. I googled it and apparently it's happened to other people.