There are 50 owner-reported air bags & restraints complaints for the 2008 Ford Edgein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer; Madelia Ford (601 E Main St, Madelia, MN 56062) and was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2008 Ford Edge. The contact stated that while her son was driving at 30 MPH, another vehicle crashed into the driver's side of her vehicle; however, no air bags were deployed. The contact's son was injured but did not receive medical attention. A police report was filed. The vehicle was deemed totaled by the insurance company. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 172,000. The VIN was unavailable.
Due to snow, when passing a vehicle, slid off road and hit a tree head on and on the driver side, air bags did not deploy.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
MANUFACTURER FAILED TO REMEDY A RECALL ISSUE ON DRIVERS AIRBAG. My 2008 Ford Edge no incident
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The dealer and Sheehy Ford of Ashland (11450 Washington Hwy, Ashland, VA 23005) were made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure but informed the contact that the vehicle was over the mileage coverage for the recall repair. The failure mileage was approximately 152,000.
My complaint is not due to a specific incident but that this recall is not being answered to in a timely manner. The Ford Motor Company has now had 5 months to come up with a solution for this recall why tens of thousands of drivers are being put at risk because of their complacency. Additionally, this vehicle provides income for my family as up to the point of the recall, we're using it through the rental service "Turo" which has now restricted our vehicle and will not allow it to be rented. This has caused additional undue financial hardship on our family as we had a projected income for the summer that was ruined due to Ford's lack of care for producing a repair for this recall in a timely manner.
My brother was in an accident in my 2008 ford edge and the air bags in the steering wheel and front passenger did not depoly. The car was totaled and sent to a junk yard.
I HAVE RECEIVED MANY NOTICES TO SCHEDULE A RECALL FOR THE AIR BAGS, HAVE TALKED TO ONE PERSON 5 MONTHS AGO AND TRIED CALLING THE NUMBER BUT NO ANSWER. THE PROBLEM IS WE HAVE NO FORD DEALERSHIP IN KETCHIKAN ALASKA AND NO FERRY SERVICE AT THE MOMENT. THERE IS NO WAY I CAN GET MY VEHICLE ANYWHERE BUT NEED THIS TAKEN CARE OF, SI PLEASE RESPOND WITH SOME SUGGESTIONS. *TR
I HAVE BEEN TRYING TO GET MY AIRBAG RECALL TAKEN CARE OF ON MY FORD EDGE FOR OVER A YEAR NOW, POSSIBLY TWO. I DO NOT UNDERSTAND WHY FORD HAS ONLY IDENTIFIED ONE DEALERSHIP IN NORTHERN NEVADA AS AUTHORIZED TO DO THIS WORK. IT HAS CREATED VERY LONG WAIT TIMES AND IN THE MEANTIME, THE SAFETY OF MY FAMILY IS AT RISK. FORD SHOULD BE HELD LIABLE FOR ALL PERSONAL INJURIES UNTIL THE ISSUE IS FIXED, ESPECIALLY IN SITUATIONS WHEN RECALL WORK IS BEING HINDERED BY FORD'S BUSINESS PRACTICES. I CONTINUE TO GET LETTERS FROM FORD TELLING ME THAT THEY ARE CONCERNED ABOUT MY SAFETY AND THAT I NEED TO GET MY AIRBAG SERVICED, HOWEVER, I AM NOT ABLE TO DO SO BECAUSE OF THE UNACCEPTABLE BACKLOG DUE TO THE LIMITED NUMBER OF FORD DEALERSHIPS THAT ARE AUTHORIZED TO DO THIS WORK IN OUR REGION. I BELIEVE THE TAKATA AIRBAG RECALL STARTED AROUND 2015 AND HERE WE ARE 5 YEARS LATER STILL STRUGGLING TO GET AIRBAGS REPLACED. I AM NEVER GOING TO BUY ANOTHER FORD AGAIN! OTHER MANUFACTURERS SEEM TO BE ABLE TO HELP THEIR CUSTOMERS IN A MUCH MORE EXPEDIENT MANNOR.
AIRBAGS DID NOT DEPLOY AND POLICE AND EMT'S SAID THEY SHOULD HAVE GONE OF. THE VEHICLE AT FAULTS AIRBAGS WENT OFF. THIS 2008 FORD EDGE HAS FAULTY AIRBAGS! THIS VEHICLE WAS ON A STATE ROAD AND HAD THE RIGHT OF WAY. ACCIDENT REPORT IS STILL BEING WORKED ON AT MEREDITH POLICE DEPARTMENT , NH.
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 55 MPH OVER A POTHOLE, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERFORMANCE FORD LINCOLN BOUNTIFUL (1800 S MAIN ST, BOUNTIFUL, UT 84010, (888) 476-8961), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 167,000.
I HAVE RECEIVED THE RECALL NOTICE OF THE AIRBAGS, THE CLOSEST DEALER ACCORDING TO THE INTERNET IS BELLINGHAM WASHINGTON. I LIVE IN KETCHIKAN ALASKA AND WE HAVE NO FORD DEALERSHIP ON THIS ISLAND, SO WOULD LIKE TO KNOW HOW TO GET THIS REPAIRED CLOSER TO WHERE WE LIVE.
TAKATA RECALL - IT HAS BEEN NEARLY 3 YEARS AND MY LOCAL DEALERSHIP STILL DOES NOT HAVE PARTS AVAILABLE TO FIX THE ISSUE. HOW LONG IS A REASONABLE AMOUNT OF TIME TO FIX A RECALL ISSUE?
"TAKATA RECALL" TAKATA RECALL 16V-384 HELLO. I RECEIVED A RECALL NOTICE IN JULY 2016 REGARDING AIR BAG REPLACEMENT ON MY 2008 FORD EDGE. IT SAID PARTS WERE NOT AVAILABLE, AND I WOULD BE NOTIFIED AGAIN WHEN IT WAS AVAILABLE. IN OCTOBER OF 2016 I RECEIVED MILITARY ORDERS TO MOVE FROM CALIFORNIA TO BELGIUM, AND BROUGHT MY CAR WITH ME. I RECEIVED ANOTHER NOTICE IN NOV 2018 THAT THE PART WAS NOW AVAILABLE. I HAVE SINCE CONTACTED FORD SEVERAL TIMES VIA THE CUSTOMER SERVICE NUMBER PROVIDED ON THE RECALL FORM. THE REPRESENTATIVES HAVE REPEATEDLY GIVEN ME MISINFORMATION. DURING MY LAST CALL WITH CUSTOMER SERVICE JUST YESTERDAY, IT WAS CONFIRMED BY THE REPRESENTATIVE, THAT DUE TO MY CURRENT RESIDENCE IN BELGIUM, REPLACING THE AIRBAG WAS JUST NOT AN OPTION. SHE SAID THE FORD RECALL COMPUTER DOES NOT CONNECT WITH BELGIUM. WHEN I CONTACTED A BELGIUM FORD DEALER, THEY HAD NO IDEA WHAT I WAS TALKING ABOUT, NO VISIBILITY TO THE RECALL. THE DEALER HERE ALSO TOLD ME THEY HAVE HAD TO TURN AWAY NUMEROUS OTHERS IN MY SAME SITUATION. I DON'T KNOW WHAT ELSE TO DO NOW. WE HAVE A FAMILY OF FOUR, AND I AM WORRIED ABOUT THEIR SAFETY. I WILL NOT BE BACK IN THE U.S. FOR AT LEAST 3 YEARS, MAYBE LONGER. HELP!? THANK YOU. W.S.
TAKATA AIRBAG INFLATOR! RECEIVED A LONG OVERDUE LETTER FROM THE FORD MOTOR COMPANY TO TAKE MY VEHICLE IN TO A FORD DEALER AND HAVE THE INFLATOR FIXED AND MADE AN APPOINTMENT AND TOOK IT IN! WAS TOLD IT WOULD TAKE ABOUT 2 HOURS! A FEW HOURS LATER MY VEHICLE HADN"T BEEN MOVED AND THEY SAID THEY HAD MORE IMPORTANT JOBS TO DO AND WERE NOT SURE IF THEY WOULD GET TO IT! I HAD MY SON TAKE IT IN AND HE WAS VERY UPSET AND LEFT! THEY HAVE BEEN VERY RUDE AT THIS DEALERSHIP BEFORE! SO IT SEEMS THAT SINCE THIS WAS A FREEBIE IT WASN'T IMPORTANT TO THEM TO FIX THIS PROBLEM!
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026