2009 Ford Edge Complaint Log

THIS FORD EDGE WAS COMPLETELY TOTALED OUT. I HAD RECIEVED A CLASS ACTION LAWSUIT OF AN AWARDMENT OF $5,000.00 WHERE IS MY $5,000.00 I SHOULD HAVE BEEN KILLED IN THIS ACIDENT.WE CAN CONFIRM THAT WE HAVE RECEIVED YOUR ONLINE FORD WEB CLAIM (CLAIM # [XXX], CONFIRMATION CODE: WZ8YCAOD) ON SEPTEMBER 14, 2019. ALL CLAIMS ARE IN PROCESS AND WE WILL CONTACT YOU IF WE NEED MORE INFORMATION.THIS WAS FROM SEPT. 14 2019 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ALL AMERICAN FORD OF HACKENSACK, 520 RIVER ST, HACKENSACK, NJ 07601) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

MY CAR TRIED TO GET SIRIUS XM RADIO ACTIVATED BUT NEVER COULD GET IT TO WORK IT STATED DYSFUNCTIONALL SOMETHING CAN'T REMEMBER. IS THERE BEEN A RECALL ON THESE CARS FOR THIS REASON.

TAKATA RECALL RECEIVED NOTICE JANUARY 2017. MADE 2 ATTEMPTS TO INQUIRE AS TO AVAILABILITY OF REPAIR. AS OF 10/2018 PRODUCT MATERIAL ARE STILL NOT IN.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTHEAST FORD, 2224 W ELK AVE, ELIZABETH, TN 37643) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE VISITED THE WEBSITES (TKRESTRUCTIONS.COM/PPIC) AND (AIRBAGRECALL.COM), BUT DID NOT RECEIVE A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (CHAMPAIGN FORD CITY, 701 W MARKETVIEW DR, CHAMPAIGN, IL 61822, (217) 352-0462) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ED KENLEY FORD, LAYTON, UT, 801-776-4201) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PLATTE VALLEY AUTO - KEARNEY, 4210 N 2ND AVE, KEARNEY, NE 68847) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HAGERSTOWN FORD LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - STILL DRIVING VEHICLE WHILE RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE. HAVE NO WAY TO SELL OR REPAIR VEHICLE BECAUSE OF SAFETY ISSUE . CAUSE FOR FUTURE BODILY HARM IF VEHICLE IS INVOLVED IN ACCIDENT

TL* TAKATA RECALL THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KIRKWOOD FORD AT (314) 822-9300 (LOCATED AT 10340 MANCHESTER RD, KIRKWOOD, MO 63122) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT ANOTHER NOTIFICATION WOULD BE SENT ONCE THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REINEKE FORD LINCOLN OF LIMA AT (419) 223-3673 (LOCATED AT 1360 GREELY CHAPEL RD, LIMA, OH 45804) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER (MOUNTAINVIEW FORD, 423-763-0309, LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408) OFFERED A LOANER VEHICLE, BUT IT NEEDED TO BE RETURNED BY A CERTAIN DATE. THE CONTACT DECLINED THE OFFER. THE CONTACT MENTIONED THAT THE BATTERY WAS LOW ON VOLTAGE BECAUSE THE VEHICLE HAD BEEN PARKED AT THE RESIDENCE FOR OVER SIX MONTHS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT PRODUCED IN A TIMELY MANNER. THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

TAKATA RECALL!! STILL HAS NOT BEEN REPLACED. DEALERSHIP STATES THEY DON'T HAVE PART AND I WILL BE NOTIFIED. ONE OF THE NOTICES SAID I COULD GET A RENTAL CAR BUT DEALER DID NOT HAVE ONE AVAILABLE AND PUT MY NAME ON WAITING LIST. IM DRIVING AROUND WITH THIS IN MY CAR AND IT'S BEEN OVER A YEAR. I DONT LIKE PLAYING WITH FIRE. PLEASE HELP, THANK YOU!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MULTIPLE DEALERS WERE CONTACTED, INCLUDING CROSSROADS FORD LINCOLN (1070 VERSAILLES RD, FRANKFORT, KY 40681) WHO ALL STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED. *JB

2 YEARS AND STILL WAITING FOR FORD TO REPLACE MY AIR BAGS? WHY IS IT TAKING SO LONG???? I HAVE CHILDREN THAT RIDE WITH ME ON A DAILY BASIS IN THIS VEHICLE! NOTHING HAS HAPPENED AS OF YET, BUT WHAT IF IT DOES????

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD OF ASHLAND OF ASHLAND, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING INDICATORS RANDOMLY FLASHED. THE BRAKES FAILED TO FUNCTION WITHOUT FORCE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH ABS SENSORS. THE DEALER DETERMINED THAT THERE WAS NO MANUFACTURER RECALL TO ADDRESS THE REPAIR. THE BRAKE PEDAL WAS SPONGY WHEN THE INDICATOR ILLUMINATED. WHEN THE INDICATOR WENT OFF, THE BRAKES FAILED TO FULLY ENGAGE WITHOUT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/06/17*LJ *CN

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.

BRAKES ARE MAKING A SOUND LIKE ITS BLOWING AIR. THE BRAKE GETS REALLY HARD TO PRESS THE BRAKE PEDDLE WHILE STOPPING, THEN GETS REALLY SOFT AND I CAN PUSH IT ALL THE WAY DOWN. I HAVE ONLY OWNED MY CAR FOR A COUPLE OF WEEKS AND I HAVE ALMOST BEEN IN 2 ACCIDENTS BECAUSE OF THE BRAKES. USUALLY THIS HAPPENS WHILE SLOWING DOWN AT TRAFFIC LIGHTS.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 01/06/2017*CT

TAKATA RECALL -- AFTER CHECKING THAT MY VEHICLE WAS IMPACTED BY THIS RECALL, I HAVE CONTINUOUSLY CALLED DEALERS IN VIRGINIA BEACH AND NORTHERN VIRGINIA FOR THE PAST YEAR AND THERE ISNT EVEN A WAITING LIST. I AM TOLD TO TRY BACK AGAIN WITHOUT ANY SUGGESTION AS TO WHEN THEY WILL BE HAVE MATERIALS IN STOCK TO FIX THE SITUATION.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR SENSOR ERRONEOUSLY INDICATED THAT THE DOOR WAS OPEN, WHICH CAUSED THE INTERIOR LIGHTING AND EXTERIOR MIRROR LIGHTS TO REMAIN ILLUMINATED WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

THE BRAKE PEDAL HAS A SPONGY FEEL AND YOU CAN HEAR AN AUDIBLE "HISSING" NOISE INSIDE THE CAR. THE NOISE WILL GO AWAY AS YOU APPLY DIFFERENT PRESSURES TO THE BRAKE PEDAL, BUT THEN WILL COME BACK AS SOON AS YOU MAINTAIN THE SAME LEVEL OF PRESSURE. THERE IS A KNOW CUSTOMER SATISFACTION PROGRAM 13N02 (EXTENDED WARRANTY FOR BRAKE BOOSTER), AND AFTER READING THE DESCRIPTION AND DETAILS OF THE PROGRAM, THE SYMPTOMS ARE IDENTICAL. I CALLED THE DEALER AND AFTER RUNNING THE VIN NUMBER, I WAS TOLD THAT MY CAR DID NOT QUALIFY. I ALSO KNOW THAT IT IS NOT ANOTHER BRAKE COMPONENT AS THE VEHICLE HAS BRAND NEW FRONT AND REAR ROTORS, FRONT AND REAR PADS, AND BRAND NEW BRAKE FLUID IN THE SYSTEM. IT IS NOT VERY DIFFICULT TO DEDUCE THAT THERE'S SOME TYPE OF VACUUM LEAK (OR AIR LEAK) WHEN YOU HEAR HISSING NOISES COMING FROM THE CAR. VEHICLE IS STILL DRIVING, BUT PROBLEM CONTINUES TO GET WORSE AND FROM WHAT I'VE READ ON THE INTERNET, THE BRAKE BOOSTER WILL EVENTUALLY FAIL AND COULD CAUSE A DANGEROUS DRIVING SITUATION.

SAME RECALL AS 2010-2015 MODELS. BRAKE POWER BOOSTER AND BRAKE MASTER CYLINDER ISSUES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GOSCH FORD HEMET (150 CARRIAGE CIR, HEMET, CA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FORD EDGE 2009 STALLING. CALLED CUSTOMER SATISFACTION PROGRAM AND WAS TOLD BY VEHICLE MANUFACTURE DATE & PLACE WHERE IT WAS MANUFACTURED, THAT THERE TNO ISSUES. VEHICLE CANNOT SIT IN IDLE FOR LONGER THEN 5 MINUTES AND STALLS. AFRAID TO TAKE ON HIGHWAY DUE TO SO MANY PEOPLE HAVING STALLING ISSUES. OBVIOUSLY FORD DOES NOT WANT TO STAND BEHIND THEIR CUSTOMER SATISFACTION. THIS IS A 2009 AND HAS ONLY 109,000 MILES ON IT. CANNOT BE DRIVEN WITHOUT IT STALLING 3 TIMES IN A MATTER OF AN HOUR. AS FORD IS WELL AWARE, THIS IS DUE TO A FAULTY THROTTLE BODY. THEY SUGGEST BRINGING IT INTO DEALER FOR A DIAGNOSTIC, OF WHICH THEY ARE FULLY AWARE THAT IT DOES NOT SHOW UP ON THE DIAGNOSTIC READINGS. JUST A REASON FOR THEM TO CHARGE YOU FOR A TEST THAT WILL SHOW NOTHING. THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR NOW. STARTED OUT AS A STALL ONCE EVERY 4-5 MINS, BUT IS NOW A DAILY OCCURRENCE WHEN THE VEHICLE IS DRIVEN.

THE 2009 FORD EDGE I OWN HAS BEEN EXPERIENCING SLIPPING AND SURGES IN ACCELERATION WHILE TRYING TO MAINTAIN A CONSTANT SPEED AT A 45-55 MPH RANGE. WHILE DECELERATING THE TRANSMISSION SLIPS AND REVS UP AND DOWN CAUSING THE CAR TO JERK FORWARD AND/OR SUDDENLY SLOW OR STOP. THERE ARE NUMEROUS TSB FOR THE 2009 FORD EDGE TRANSMISSION ( TSB 10-21-2, 10-17-4, 10-9-9, 13-5-27. HOWEVER, THE TSB'S STATE THAT THEY ONLY COVER 2009 - 2011 MODELS BUILT 3/13/2009 - 6/30/2010. THE TSB'S EXPLICITLY INDICATE THE 6F50 AND 6F55 TRANSMISSION. MY 2009 FORD EDGE HAS A 6F50 TRANSMISSION THAT HAPPENS TO BE BUILT ON 10/24/2008 AND THEREFORE, FORD IS LIMITING ITS LIABILITY BECAUSE A DATE RANGE WAS PLACED ON THE TSB. YET, MY CAR EXUDES THE SAME PERFORMANCE AND FLAWS OUTLINED IN THE NUMEROUS TSB'S. AS WELL, THERE ARE SEVERAL OTHER COMPLAINTS ON NHTSA RELATED TO THE 2009 FORD THAT FORD IS REFUSING TO REPAIR IF IT FALLS OUTSIDE OF THE DATE RANGE. THIS IS A VERY SHALLOW WAY OF LIMITING LIABILITY AND A LACK OF RESPONSIBILITY AND ETHICS ON FORDS PART, IMO. I WOULD LIKE TO POINT OUT THAT TSB 10-9-9 COVERED 2009 FORD EDGE BUILT BETWEEN 12/11/2009 AND 4/15/2010 AND THEN TSB 10-21-2 EXTENDS THE DATE RANGE TO 3/13/2009 THROUGH 6/30/2010. AN INVESTIGATION SHOULD CONSIDER IF THE 6F55 AND 6F50 TRANSMISSIONS IN GENERAL SHOULD BE RECALLED. GIVEN THAT MY CAR MEETS ALL CRITERIA OTHER THAN A DATE FOR A WELL KNOWN DEFECT, IT APPEARS FORD HAS FOUND A GREAT WAY TO CIRCUMVENT LIABILITY ON POOR DESIGNS AND MANUFACTURING AND PLACE THE FINANCIAL BURDEN AND SAFETY RISK ON THE CONSUMER. I AM REQUESTING THAT AN INVESTIGATION BE INITIATED TO EXPAND THE TSBS RELATED TO THE 2009 FORD EDGE TO A RECALL ON THE TRANSMISSIONS IN QUESTION, 6F50 AND 6F55. CURRENTLY, FORDS ONLY RESPONSE IS TO REQUEST THAT I PAY THE REPAIRS AND KEEP THE RECEIPT IN CASE THE TSB EXPANDS TO COVER MY MANUFACTURING DATE. COMPLAINING HERE IS MY RESOLUTION:)

THE BRAKE PEDAL ON MY 2009 EDGE BEGAN MAKING A HORRIBLE NOISE AND GOING RIGHT TO THE FLOOR ON OCCASION WHEN PRESSED BOTH WHEN STATIONARY OR ON THE ROAD. WITHIN ONE WEEK IT CONTINUED TO GET WORSE WITH THE NOISE GETTING LOUDER AND THE PEDAL GOING TO THE FLOOR MORE FREQUENTLY. WHEN WE BROUGHT IT INTO FORD WE WERE TOLD THAT THERE WAS A RECALL ON THE BOOSTER ASSEMBLY FOR THE EDGE. ONCE THEY ENTERED THE VIN NUMBER WE WERE TOLD THAT OUR EDGE WAS BUILT MONTHS BEFORE THE RECALL DATE AND THAT IT WOULD NOT BE COVERED. WE WERE CHARGED $675.63 FOR THE PARTS AND LABOR AND WE WERE TOLD TO REPORT IT IN CASE THE DATES WERE EVER EXPANDED TO INCLUDE OUR VEHICLE. *TR

I HAVE A 2009 FORD EDGE LIMITED AND ABOUT TWO WEEKS AGO, I NOTICED THAT AN ORANGE WRENCH LIGHT APPEARED AND THEN MY CAR WOULD LOOSE POWER. IT NEVER COMPLETELY SHUT OFF BUT IT WOULD NO LONGER ACCELERATE AND BEGIN SLOWING DOWN UNTIL IT COMPLETELY STOPPED. IT HAPPENED TO ME DURING RUSH HOUR TRAFFIC WHEN I WAS GETTING OFF THE HIGHWAY. THIS PROBLEM COULD HAVE CAUSED AN ACCIDENT! I TOOK MY EDGE INTO THE FORD DEALERSHIP TODAY FOR A FUEL TANK RECALL AND TOLD THEM ABOUT THIS PROBLEM. I GOT A PHONE CALL FROM FORD A FEW HOURS LATER EXPLAINING THAT THE ISSUE WAS RELATED TO THE VEHICLES THROTTLE BODY THAT NEEDS TO BE REPLACED. ITS GOING TO COST OVER $600 FOR THEM TO REPLACE IT! I WENT ONLINE AND DISCOVERED THAT SEVERAL OTHER FORD EDGE OWNERS ARE HAVING THE EXACT SAME PROBLEM AND ARE TOLD THEY NEED TO REPLACE THE THROTTLE BODY. THIS SHOULD BE MADE A RECALL AFTER HAVING SEEN SO MANY OTHER COMPLAINTS OVER THE ISSUE!

TAKATA RECALL - FORD HAS YET TO FIX THIS PROBLEM AND WILL NOT SCHEDULE AN APPOINTMENT NOR SENT ME ANY INFORMATION ON WHEN A RESOLUTION WILL TAKE PLACE

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, DCH FORD OF THOUSAND OAKS LOCATED AT 3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ENCINITAS FORD, 1424 ENCINITAS BLVD, ENCINITAS, CA 92024, 1-(888) 700-8208) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HAVE RECEIVED SEVERAL RECALL NOTIFICATIONS CONCERNING THE PASSENGER SIDE AIR BAG IN MY VEHICLE. I'VE CHECKED WITH THE DEALER SEVERAL TIMES AND AM ONLY TOLD THEY ARE NOT AVAILABLE AND I'LL BE NOTIFIED WHEN ONE DOES BECOME AVAILABLE. WHY ISN'T THE NHTSA FORCING THE ISSUE ON THESE RECALLS? I'VE SEEN MANY COMPLAINTS FOR ALL YEARS AND MODELS SO IT IS NOT JUST LIMITED TO MY PARTICULAR VEHICLE. IF THIS IS A SAFETY ISSUE, ENFORCE THE REQUIREMENT!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED OW WELSH FORD DEALER, WHERE IT WAS INFORMED THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TAKATA RECALL. HAVING BEEN CHECKING WITH HELFMAN FORD IN HOUSTON AND MANY OTHER LOCAL FORD DEALERS ON MANY OCCASIONS TO GET TAKATA REPLACEMENT AIRBAGS FOR MY 2009 FORD EDGE SINCE JULY 2016 THROUGH NOVEMBER 3, 2017 TO GET REPLACEMENT BECAUSE OF FEAR OF PERSONAL INJURY OR DEATH DUE TO DEFECTIVE AIRBAG AS PART OF THE NATIONAL AIR BAG RECALL BUT THE HOUSTON DEALERS DO NOT HAVE PARTS TO REPLACE STILL

2008 FORD EDGE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 09/20/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I RECEIVED A RECALL LETTER DATED JULY 2016 FROM FORD INFORMING ME THAT "A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." I TOOK THE CAR THE FORD DEALERSHIP IN ROCKWALL, TEXAS AND WAS TOLD THEY DID NOT HAVE THE REPAIR PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM. FIVE MONTHS LATER, I WROTE A COMPLAINT LETTER TO THE CEO OF FORD OBJECTING TO THE RISK TO MY FAMILY OF DRIVING THAT DEFECTIVE VEHICLE. ON JANUARY 3, 2017, I RECEIVED A FORM LETTER BACK FROM FORD CUSTOMER SERVICE THAT IS WORTHLESS. I DO NOT BELIEVE THERE IS ANY SERIOUS INTENTION TO SOLVE THIS DANGEROUS SITUATION. *TR

THE TAKATA INFLATORS RECALL NOTICE WAS SENT TO ME ALMOST A YEAR AGO AND THERE STILL ISNT A REMEDY AND IT IS NOT SAFE TO TRANSPORT MY FAMILY IN THE VEHICLE AS WELL ITS NOT SAFE TO DRIVE ON THE ROAD FOR IF THE AIRBAG DEPLOYS AND IS FAULTY I COULD GET SERIOUSLY HURT AND CAUSE MY TO POSSIBLY HURT OTHERS IF I LOOSE CONTROL OF MY VEHICLE

TAKATA RECALL IN JULY OF 2016 I RECEIVED NOTICE THAT MY PASSENGER SIDE AIR BAG WAS UNDER RECALL IT HAS A TAKATA AIR BAG. I HAVE CALLED AND COMPLAINED TO FORD MOTOR CO. I HAVE RECEIVED NO RESPONSE AND THE AIRBAG IS STILL IN MY CAR. THEY ASSURE ME THAT THERE IS NO REASON FOR ALARM. THEY HAVE NO REPLACEMENT AT THIS TIME I CALL THE DEALERSHIP AT LEAST ONCE A MONTH TO CHECK.

TAKATA RECALL I HAVE BEEN RECEIVING SAFETY RECALL NOTICES SINCE 2016 FROM FOR TELLING ME THAT MY TAKATA AIRBAG WAS ON A SAFETY RECALL, I HAVE BEEN TO THE FORD DEALER AND NUMBER OF TIMES AND EACH TIME I GO I'M ALWAYS TOLD THAT THE PARTS AREN'T IN IN 2018 I RECEIVED A SAFETY RECALL NOTICE TELLING ME NOT TO DRIVE MY CAR BECAUSE OF THE UNSAFE CONDITIONS THAT'S NOT AN OPTION FOR ME I NEED TO DRIVE MY CAR EACH AND EVERY DAY, I LIVE IN FLORIDA WHERE I UNDERSTAND THAT IT IS VERY UNSAFE TO BE DRIVING AROUND WITH THAT TAKATA AIRBAG I DON'T KNOW WHAT TO DO AT THIS POINT BUT SOMETHING NEEDS TO BE DONE THIS IS BEEN GOING ON FOR 2 YEARS

TAMARA RECALL - THE FIRST LETTER I RECEIVED ON THIS RECALL WAS IN JULY 2016. NOTHING HAS BEEN DONE. THE LAST ONE I RECEIVED WAS THIS LAST JANUARY AND NOW THEY ARE TELLING ME NOT TO DRIVE IT BECAUSE IT IS NOT SAFE. I AM CURRENTLY EXPLORING AVENUES TO SUE THE FORD DEALER AND FORD MOTOR COMPANY. THE CAR IS USELESS TO ME. I CAN'T DRIVE IT, I CAN'T TRADE IT, AND I CAN'T SELL IT ALL BECAUSE IT HAS HAD AN ACTIVE RECALL FOR GOING ON 3 YEARS NOW. I AM GETTING TIRED OF THIS!!!!!!!!

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER: NORM REEVES FORD SUPERSTORE LOCATED AT 18900 STUDEBAKER RD CERRITOS CA 90703 BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" - RECALL WAS JUNE 2016 AND KEEP CALLING FORD AND STILL CANNOT FIX IT. THEY CAN BUILD NEW CARS AND MAKE MONEY BUT NOT FIX A VERY BAD PROBLEM OF CARS THEY ALREADY MADE MONEY ON, WHICH IS NOT RIGHT. THEY SHOULD BE HELP ACCOUNTABLE TO DO A FIX THAT'S DANGEROUS THAN BRINGING NEW CARS OFF THEIR ASSEMBLY LINE!!!!

ITS BEEN SINCE 2016 THAT THE TAKATA RECALL ON MY FORD EDGE WAS BROUGHT TO MY ATTENTION BUT I HAVE YET TO GET THE REPLACEMENT OF MY AIRBAGS. I WENT TO 2 FORD DEALS AND WAS INFORMED THAT I NEED TO PRESENT A LETTER STATING THAT I COULD GET MY AIRBAGS REPLACED. MY VEHICLE REMAINS A HAZARD TO OCCUPANTS. HOW MUCH LONGER IS THE PROCESS FOR REPLACEMENT OF HAZARDOUS AIRBAGS? IS THERE ANYTHING I CAN DO TO SPEED UP THE PROCESS.