2010 Ford Edge Complaint Log

2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEEN BUYING FORDS SINCE 1994 BUT I'M FEELING KINDA STUPID NOW.

TAKATA RECALL. I WAS NOTIFIED IN MAY 2018 THAT FORD WOULD NOTIFY ME WHEN THE PARTS WERE AVAILABLE TO FIX MY CAR. I HAVE YET TO HEAR FROM THEM. I DRIVE HIGHWAYS AND AM WORRIED ABOUT THIS PROBLEM. HONDA FIXED MY OTHER CAR RIGHT AWAY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: NEARLY TWO YEARS LATER AND FORD HAS STILL NOT MADE REPLACEMENT PARTS AVAILABLE TO DEALERSHIPS. AT LEAST, THIS IS WHAT I'M BEING TOLD BY AUTONATION FORD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EL CENTRO MOTORS (1520 FORD DR., EL CENTRO, CA 92243, (760) 336-2100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE DEALER (ANDERSON FORD BULLHEAD CITY, 2585 AZ-95 BULLHEAD CITY, AZ 86442) REPLACED THE BRAKE BOOSTER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 112,302. *TT *TR

A LETTER REGARDING NOBODY HAS TO SEAT ON THE FRONT PASSENGER BECAUSE OF THE AIRBAG BUT HOW LONG STILL- ITS BEEN YEARS? WE WENT TO PRIVATE COMPANY FOR THE AIRCONDITION TO BE REPLACED SINCE KENGRODY FORD MAINTENANCE HAS NOT DONE US GOOD NOT ONLY EXPENSIVE BUT DID NOT WORK AFTER THE MAINTENANCE. THIS CAR IS NOT A GREAT CAR ALTHOUGH ITS ALREADY BEEN SERVICE A LOT OF TIMES. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2018. THE DEALER (KENNY VICE FORD, 120 S WASHINGTON ST, LADOGA, IN 47954) ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIR. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THREE MONTHS. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED. AFTER THE CONTACT RETRIEVED THE VEHICLE, IT BEGAN MAKING ABNORMAL NOISES. THE VEHICLE WAS THEN TAKEN TO ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168) WHO STATED THAT THE RECALL REPAIR HAD NOT BEEN PERFORMED. THE VEHICLE WAS STILL AT ANDY MOHR FORD AWAITING THE REPLACEMENT AIR BAGS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, I HAVE BEEN WAITING FOR MONTHS TO HAVE THIS REMEDIED AND NO ONE CAN SEEM TO GET THE PARTS FOR THIS, AND NONE HAS RENTALS, SO I AM STILL DRIVING MY VEHICLE.

ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.

THE TRACTION CONTROL AN ABS LIGHT COMES ON FOR NO REASON AN WILL NOT GO OFF AN HAVE BEEN TOLD THIS HAS BEEN HAPPING WITH THESE CARS

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WAXAHACHIE FORD, 1780 OLD HWY 287, WAXAHACHIE, TX 75165) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THE AIR BAG MANUFACTURER HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BRAKE PEDAL IS SOFT, SOMETIMES GOES ALL THE WAY TO THE FLOOR AND MAKES A HISSING SOUND. SOME BREAK FUNCTION IS LOST. WE HAD NEW BRAKE PADS AND ROTORS, AND THE PROBLEM PERSISTS. OUR MECHANIC TELLS US THAT IT IS THE BRAKE BOOSTER. SAFETY IS NOW A GREAT CONCERN AS IT IS NOW COMPROMISED. OCCURS WHEN THE VEHICLE IS IN MOTION, REGARDLESS OF LOCATION ON CITY STREET, HIGHWAY, OR TURNING.

TAKATA RECALL. I WAS NOTIFIED EARLIER THIS YEAR THAT THE AIRBAGS HAVE BEEN RECALLED I'VE KEPT IN CONTACT WITH A FORD DEALERSHIP AND THEY ADVISE ME THAT THEY CANNOT REPAIR IT AT THIS TIME STILL WAITING FOR THE AIRBAG TO COME IN

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - HAVE TRIED TO SCHEDULE THIS RECALL SEVERAL TIMES AT TOM PECK FORD IN CLINTON, WI. THEY SAY THEY WILL CALL WHEN PARTS ARE RECEIVED. WE HAVE NOT HEARD BACK ANYTHING FOR MONTHS. WORRIED CAR AIRBAGS WILL EXPLODE.

TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED OF THIS RISK AND FORD HAS NOT TAKEN ANY ACTION OR NOTIFIED ME. TO PUT THIS IN TO PERSPECTIVE, THE US MILITARY MOVED TENS OF THOUSANDS OF TROOPS AND EQUIPMENT HALF WAY AROUND THE WORLD TO IRAQ AND DEFEATED THE WORLDS 5TH LARGEST ARMY IN LESS TIME THAN FORD HAS BEEN WORKING ON THIS RECALL. TIME IS UP. I NEED A NEW AIRBAG SYSTEM BEFORE I GET IN TO AN ACCIDENT NOT AFTERWARDS.

BRAKE BOOSTER. I HAVE A 2010 EDGE THAT HAD A RECALL ON THE BRAKE BOOSTER. THE FORD WEBSITE LISTED THE RECALL FOR 2010-2013 BUT FOR SOME REASON MY VEHICLE WASN'T PART OF THE RECALL AND I NEED TO KNOW WHY ESPECIALLY WHEN IT STATES THAT FSA VIN LIST WILL NOT BE ACTIVATED FOR THE SERVICE ACTION. THIS WAS A VERY DANGEROUS SITUATION I WAS PUT IN AND I'M BEING TOLD THAT THE RECALL IS NOT ON MY VIN. MY BRAKES MADE A "HISSING" SOUND WHEN PRESSED AND TO GET THE CAR TO STOP I HAD TO PRESS VERY HARD WITH BOTH FEET. AND THIS DIDN'T HAPPEN OVER TIME. WITHIN A WEEK MY CAR WENT FROM BRAKING NORMALLY TO HAVING TO FIGHT TO STOP MY CAR.

TAKATA RECALL THIS RECALL HAS BEEN UNDERWAY FOR SEVERAL YEARS. TO DATE FORD HAS NOT PROVIDED A REPAIR FOR MY AIRBAG. I LIVE IN HOT HUMID AREA OF THE COUNTRY. SPECIFICALLY HOUSTON, TX NHTSA STATES HOT HUMID AREAS ARE MOST DANGEROUS FOR THESE AIRBAGS TO BECOME UNSTABLE. I AM WONDERING WHY THERE IS NOT AVAILABLE FIX FOR THIS DANGEROUS PRODUCT. I CANNOT AFFORD TO REPLACE MY VEHICLE. I MUST DRIVE IT TO EARN A LIVING. IT IS CAUSING TREMENDOUS STRESS AND ANXIETY ON A DAILY BASIS I FEAR HAVING AND ACCIDENT AND BEING HORRIBLY INJURED OR KILLED BY THE AIRBAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB RIDINGS FORD (931 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-2207) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TOWED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PURVIS FORD LINCOLN, INC., 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

TAKATA RECALL NO CALL BACK FROM DEALER ON PARTS. WAS OFFERED A RENTAL DECLINED. WAS HOPING TO HAVE REPAIRED BY NOW.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL. THE CONTACT STATED THAT SHE HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 395-5100) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED DUNCAN FORD (19999 VIRGIL H GOODE HWY, ROCKY MOUNT, VA 24151 (540) 483-0253) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOR EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALTON BLAKLEY FORD AT (606) 678-5181 (LOCATED AT 2130 US-27, SOMERSET, KY 42501) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL RECEIVED 1ST SAFETY RECALL NOTICE ON FEBRUARY 2018 I AM STILL WAITING TO BE CONTACTED WHEN REPLACEMENT PARTS ARE AVAILABLE. IT IS NOW JULY 9, 2018. WHY IS THIS TAKING SO LONG? I AM AFRAID TO DRIVE THE CAR EVEN THOUGH I HAVE BEEN DRIVING IT SINCE 2010 UNTIL FEBRUARY OF THIS YEAR. I AM JUST THANKFUL I HAVEN'T HAD AN ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. WHY DID IT TAKE THEM THIS LONG TO REALIZE THERE WAS A PROBLEM?

RECEIVED RECALL NOTICE IN FEBRUARY OF 2018 AND IT IS NOW OCTOBER 25TH 2018 AND I STILL HAVEN'T HAD MY CAR FIXED YET. WHEN I CALL (THE DEALERSHIP) THEY TELL ME THEY HAVEN'T RECEIVED THE PART YET. THIS IS RIDICULOUS.

TAKATA AIRBAG RECALL. RECEIVED NOTICE FROM FORD FEBRUARY 2018 AND STILL HAVE NOT BEEN NOTIFIED TO BRING CAR IN FOR REPLACEMENT. I CALLED DEALERSHIP AND WAS TOLD THEY HAVE NOT HEARD WHEN THEY WILL RECEIVE PARTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE THE BEGINNING OF THIS RECALL. I DID RECEIVE A LETTER TO HAVE THEM CHANGED IMMEDIATELY BUT IS BEEN WAY OVER A YEAR SINCE I HAVE BEEN CALLING THE FORD PLACES TO HAVE THEM REPLACED. THEY KEEP TELLING ME THEY DONT HAVE THEM IN STOCK AND THE PLACE THAT SENDS THEM THE AIRBAGS DOES NOT HAVE THEM. MY FORD IS THE ONLY VEHICLE I HAVE TO TRAVEL AROUND IN AND HAVE NO CHOICE TO USE IT EVERYDAY SO WHATS GOING TO HAPPEN IF THE AIRBAGS GO OFF? AM I GOING TO BE BLAMED FOR NOT GETTING THEM FIXED OR DO I HAVE TO GO THROUGH THE PAIN OF SOMEONE IN MY FAMILY, INCLUDING ME, GETTING MAMMED OR DIE FOR HAVING BAD AIRBAGS. LIVES ARE AT STAKE. I NEED THESE CHANGED. I LOVE MY FORD BUT THEY NEED TO STEP UP AND GET MY CAR IN THEIR SHOP TO FIX THESE. I CALLED SEVERAL FORD PLACES HERE IN SOUTHERN CALIFORNIA AND THEY KEEP TELLING ME THE SAME THINGS. THANK YOU.

TAKATA RECALL. MY 2010 FORD EDGE IS ON THE RECALL LIST FOR A REPLACEMENT AIRBAG AND THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. THE PASSENGER FRONTAL AIRBAG INFLATOR MAY EXPLODE IN THE EVENT OF A CRASH. IF THIS IS A KNOWN RECALL AND PEOPLE HAVE DIED AS A RESULT OF THIS, WHY IS IT TAKING SO LONG TO GET THE REPLACEMENT? AN ACCIDENT CAN HAPPEN AT ANYTIME AND I DON'T WANT TO BE AFRAID TO RIDE IN MY OWN VEHICLE FOR THE FEAR OF THE AIRBAG. IF A REPLACEMENT CANNOT BE MADE, WHAT CAN BE DONE? TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THEY WOULD RELEASE THE PART BETWEEN APRIL AND JUNE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW FORD (301 E 20TH ST, CHATTANOOGA, TN 37408, (423) 641-0438) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WOULD BE IN STOCK DURING THE THIRD QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUCCILLO FORD (888-313-1231, 634 COLUMBIA TURNPIKE, EAST GREENBUSH, NY 12061) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HOT NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL' WE RECEIVED THE RECALL NOTICE DATED DECEMBER 2017 NOTIFYING US THAT REPAIR PARTS WILL NOT BE AVAILABLE UNTIL THE SPRING OF 2018. IT ALSO STATED WE CANNOT RIDE IN THE FRONT PASSENGER SEAT. MY WIFE AND I ARE BOTH DISABLED AND CANNOT SIT IN THE REAR SEAT. WE ASK THE LOCAL FORD DEALERSHIP TO DISCONNECT THE AIRBAG IN ORDER THAT WE CAN RIDE IN THE FRONT PASSENGER SEAT UNTIL PARTS ARE AVAILABLE. THEY SAID THEY COULD NOT AUTHORIZE THIS WITHOUT PERMISSION FROM YOU. I WOULD APPRECIATE YOUR ASSISTANCE WITH THIS MATTER. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TAKATA RECALL - PASSENGER AIRBAG HAS HAD A RECALL SINCE JANUARY WITH NO REMEDY OFFERED/AVAILABLE AT ALL SINCE THEN.

"TAKATA RECALL", NO PARTS AVAILABLE UNTIL SPRING 2018 FOR "CERTAIN" CARS, NO FIRM DATE FOR REPLACEMENT. ORIGINAL NOTIFICATION RECEIVED JULY 2016 - NO ACCIDENT HAS OCCURRED, MY CONCERNS IS THE DELAY IN REPLACEMENT PARTS.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE BOOSTER AND MASTER CYLINDER WERE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,500.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. THE LOCAL DEALER (TOM WOOD FORD, 3130 E. 96TH ST, INDIANAPOLIS, IN) WAS CONTACTED AND STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM) IN JANUARY OF 2018. THE DEALER (PEARSON FORD, 10650 N MICHIGAN RD, ZIONSVILLE, IN 46077) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE CONTACTED NEEDED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THERE WAS CORROSION ON THE VEHICLE, WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - FORD IS UNWILLING TO PROVIDE REASONABLE INTERIM SOLUTIONS REGARDING TAKATA AIRBAGS. I HAVE BEEN TOLD TO NOT PLACE ANYONE IN THE PASSENGER SEAT UNTIL PARTS ARE AVAILABLE HOPEFULLY IN SPRING 2018. THIS IS NOT ACCEPTABLE AS THE VEHICLE'S INTENDED PURPOSE IS TO TRANSPORT MULTIPLE PASSENGERS WITH USE OF THE MAIN FRONT PASSENGER SEAT. I HAVE ASKED FOR A LOANER VEHICLE, COMPENSATION TO OBTAIN A RENTAL, OR AN INTERIM REPAIR UNTIL THE PARTS ARE LOCATED. I WAS TOLD THAT NONE OF THOSE OPTIONS ARE AVAILABLE AND THAT I SHOULD AVOID USING THE SEAT. ADDITIONALLY, THE INFORMATION PROVIDED IN THE RECALL NOTICE IS CONTRADICTORY TO THE RECALL INFORMATION ON THE FORD WEBSITE. THE WEBSITE STATES THAT PER TECHNICAL INFORMATION, THE VEHICLE IS SAFE TO DRIVE UNTIL REPAIR. THE RECALL LETTER SATES OTHERWISE IN THAT THE AIRBAG MAY CAUSE HARM OR DEATH IF ACTIVATED BY A PASSENGER IN THE VEHICLE. THIS PLACES AN UNDUE BURDEN ON THE CONSUMER TO ASSUME THE INCREASED INHERENT RISK AND LIABILITY IF IN A POSITION TO NEED FULL CAPABILITY OF VEHICLE, IE. 5 PASSENGERS TO TRANSPORT IN THE 5 PASSENGER ENABLED 2010 FORD EDGE. I HAVE SPOKEN TO THE FORD RECALL DEPARTMENT AND CUSTOMER RELATIONSHIP DEPARTMENT TO NO AVAIL. I HAVE BEEN TOLD THAT MY ONLY REMAINING COURSE OF ACTION IS TO WRITE TO THE FORD EXECUTIVES AT THE GENERIC CUSTOMER SERVICE ADDRESS. THIS WILL NOT SUFFICE.

TAKATA RECALL - IT IS NOT SAFE TO DRIVE WITH MY FAMILY IN MY CAR WITH A DEFECTIVE AIRBAG. THEREFORE, THE VEHICLE I PURCHASED IS NOT FUNCTIONAL AS ADVERTISED. FORD REFUSES TO OFFER A LOANER VEHICLE. AND NOW, I HAVE BEEN INFORMED THAT THE DELAY IN A REPLACEMENT AIR BAG WILL CONTINUE INTO THE SPRING OF 2018. THIS IS NOT OK. OTHER MANUFACTURERS ARE OFFERING LOANER VEHICLES. FORD SHOULD AS WELL. NOT ACCEPTABLE!!

TAKATA RECALL. THIS IS A COMPLAINT THAT FORD IS NOT FIXING THE ISSUE IN A TIMING MANNER. FIRST NOTICE OF ISSUE WAS JULY 2016 JUST GOT A NOTICE DEC 2017 THAT THEY STILL DO NOT HAVE A REMEDY FOR THE SITUATION. THIS SHOULD BE UNACCEPTABLE, I CANNOT USE THE PASSENGER SEAT IN MY CAR FOR FEAR OF INJURY.

'TAKATA RECALL' THE IDEA OF FORD FINDING A SOLUTION TO THIS RECALL PROBLEM WITH AIR BAG IS TO INFORM ME NOT TO HAVE A PASSENGER IN THE PASSENGER SEAT IS COMPLETELY UNACCEPTABLE. I TALKED TO A FORD EMPLOYEE ABOUT THEIR SUGGESTION FOR OUR PASSENGER. WE HAVE A 5 PASSENGER VEHICLE FOR 5 OF US AND NOW WE HAVE TO CHOOSE WHAT PERSON CAN NO LONGER RIDE IN THE CAR OR ARE WE SUPPOSE TO THROW ONE PERSON IN THE BACK WITH NO SEAT BELTS. THIS DOES NOT WORK FOR US. OUR TWELVE YEAR OLD IS TRAUMATIZED FIRST HE WAS WORRIED HE WOULD BE LEFT OUT, BUT THEN HE IS SCARED TO GET INTO THE VEHICLE. THIS SITUATION HAS LEFT ALL OF US UPSET AND AFTER TALKING TO FORD EMPLOYEES THEY DON'T CARE THEIR ONLY COMMENTS ARE TO MAKE SURE I UNDERSTAND I AM NOT GETTING A RENTAL CAR FOR THIS PERIOD OF TIME. I WANT TO HEAR A BETTER ANSWER FROM YOU. I CAN'T EVEN SELL MY CAR, BUT I DO KNOW AFTER BEING A FORD FAMILY FOREVER IT IS A TIME FOR A CHANGE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HUNTINGTON BEACH FORD, 18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 842-6611) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS OPENED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I RECEIVED A NOTICE REGARDING A RECALL ON THE AIRBAG INFLATORS IN MY FORD EDGE. I CONFIRMED THAT MY VEHICLE IS INCLUDED IN THE RECALL AND CONTACTED AUTONATION FORD IN SANFORD, FL AND WAS TOLD I HAVE TO WAIT FOR ANOTHER LETTER FROM FORD IN ORDER TO GET AIR BAG REPLACED.

I WAS NOTIFIED 12/17 OF RECALL 16S26/NHTSA RECALL 16V-384 AND THAT THE ISSUE WOULD BE RESOLVED BY THE THIRD OR FOURTH QUARTER OF 2018. WELL HERE WE ARE IN THE LAST QUARTER AND STILL NO RELIEF. I WAS TOLD NOT TO USE THE FRONT PASSENGER SEAT BUT HOW LONG DO I HAVE TO MAKE MY VEHICLE A 4 PASSENGER VEHICLE? I WAS OFFERED $30 A DAY TOWARD A RENTAL BUT A $30 RENTAL IS TO SMALL FOR ME AS I AM 6`3" AND IS NO WHERE THE QUALITY OF THE EDGE.I AM SICK OF THIS DELAY

ON 12/11/17 MY BRAKES WERE MAKING A AIR SOUND WHEN I TOUCHED PEDDLE. AT 47,000 MILES I ASSUMED IT WAS TIME TO REPLACE. ON 12/15 I HAD BRAKES REPLACED, BUT WHEN I GOT THE CAR BACK IT STILL HAD THE AIR SOUND. THE BRAKES WORK BUT SOMETIMES THE PEDDLE GOES ALL THE WAY DOWN AND CATCHES AT LAST MINUTE. NOW I'M TOLD FORD EDGE HAS A PROBLEM WITH BRAKE BOOSTERS AND MAIN CYLINDER. THERE HASN'T BEEN A RECALL YET, BUT I AM SURE PEOPLE DON'T NOTIFY ANYONE ABOUT THIS PROBLEM. THE GARAGE JUST SENT ME ON MY WAY KNOWING THE PROBLEM AND ALSO KNOWING THE BRAKES COULD FAIL! I WILL BE TAKING MY VEHICLE TO AN AUTHORIZED FORD DEALER TO SEE WHAT THEY CAN DO. THIS IS JUST TO INFORM YOU OF THE SERIOUS PROBLEM WHICH COULD CAUSE ACCIDENTS OR EVEN DEATHS.