2011 Ford Edge Complaint Log

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO LOCK THE DOORS, THE DOOR LOCKS FAILED TO STAY LOCK AND UNLOCKED WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 11/12/13*CN THE CONSUMER STATED THE DRIVER AJAR LIGHT STAYED ON CONSTANTLY. THEREFORE, THE DOORS WOULD NOT LOCK. ALSO, THE INTERIOR LIGHTS REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. UPDATED 11/19/13

THE THROTTLE BODY OF THIS CAR WAS DEFECTIVE. I UNDERSTAND FORD HAS THIS PROBLEM WITH THIS CAR AND OTHER CARS WITH THE SAME MAKER OF THE PART. THE CAR WILL SUDDENLY LOSE ALL FUNCTION OF THE ACCELERATOR. NO POWER WHATSOEVER. I SEE THIS AS A SAFETY ISSUE AS IF THIS HAPPENED IN AN INTERSECTION, ON THE HIGHWAY IN A MIDDLE LANE, THE CAR AND PASSENGERS ARE HELPLESS TO MAKE THE CAR ACCELERATE UNTIL THE CAR IS STOPPED, PUT IN PARK, TURNED OFF THEN RESTARTED. THEN EVERYTHING RESETS AND THE CAR WILL GO AGAIN. I JUST SHIVER AT THIS HAPPENING IN 70 MPH RUSH HOUR TRAFFIC IN THE MIDDLE LANE AND YOU CAN'T DRIFT OVER TO THE SIDE. AND YOU ARE ADRIFT, COMPLETELY HELPLESS. IT HAPPENED 6 TIMES TO MY CAR IN THE PAST 3 WEEKS, ONCE ON A 2 LANE HIGHWAY AND EACH OF THE OTHERS IN TOWN AND IN TRAFFIC. LUCKILY I WAS ABLE TO MANEUVER TO THE RIGHT SIDE OF THE ROAD AND STOP.. THE DIAGNOSIS WAS THROTTLE BODY AND, YES, FORD HAS HAD PROBLEMS WITH THESE AND OTHER MODELS.. ON TOP OF THAT IT'S A 500.00 REPAIR THAT SHOULD NEVER HAPPEN TO BEGIN WITH. I SEE IT AS A DEFINITE SAFETY ISSUE. *TR

PROBLEM: DOOR AJAR SENSOR MY FORD EDGE DOOR AJAR LIGHT COMES ON AND WILL NOT TURN OFF NO MATTER HOW MANY TIMES I ATTEMPT TO SHUT THE DOOR. WITH THIS LIGHT ON THE DOORS WILL NOT LOCK AND THE INTERIOR LIGHTS DO NOT TURN OFF FOR A PERIOD OF 10-15 MINUTES. MY DAUGHTER AND I DRIVE IN MY EDGE EVERYDAY, WITH THE DOORS NOT LOCKING I FIND THAT THIS CAN BE A VERY DANGEROUS HAZARD. TODAY WE WERE DRIVING THRU THE MALL PARKING LOT AND A STRANGER APPROACHED MY EDGE AS IF HE WERE GOING TO ATTEMPT TO OPEN THE PASSENGER DOOR. AT THE TIME THE DOOR AJAR LIGHT WAS ON AND ALL DOORS WERE UNLOCKED, AS THE VEHICLE WILL NOT ALLOW YOU TO LOCK THE DOORS WITH THIS LIGHT ON. LORD FORBID HE WOULD HAVE OPENED THAT PASSENGER DOOR AND HARMED MY DAUGHTER. DOES IT TAKE A TRAGEDY TO HAPPEN BEFORE THE MANUFACTURER DECIDES TO DEEM THIS PROBLEM A LEGITIMATE RECALL..... I HAVE READ A TREMENDOUS ABOUT OF COMPLAINTS REGARDING THIS PROBLEM, HOW CAN THIS BE TRANSFORMED INTO A RECALL ISSUE? WHAT DOES IT TAKE TO GET FORD OR THE SAFETY BOARD TO RESOLVE THIS?? SIGNED: A CARING PARENT *TR

"DOOR AJAR" WARNING LIGHT COMES ON, BUT DOOR IS SECURELY/PROPERLY CLOSED. THIS IS NOT ONLY A DYSFUNCTIONAL NUISANCE, IT'S A HAZARD AT NIGHT. THE INTERIOR LIGHTS WILL FADE OFF WHEN YOU ARE DRIVING FORWARD, THAT'S EASY ENOUGH TO DEAL WITH......BUT IF YOU ARE BACKING UP THEY STAY ON! YOU CAN'T SEE OTHER OBJECTS/CARS/LIGHTS. THE INTERIOR LIGHTS ALSO STAY LIT IF YOU ARE SITTING IN THE PARKED VEHICLE. YOU CAN'T LEAVE THE KEY IN THE IGNITION EITHER BECAUSE WHEN YOU HAVE THIS "DOOR AJAR" PROBLEM THE WARNING BELL "DINGS" UNTIL YOU EITHER START THE CAR, OR PULL YOUR KEY OUT. FORGET ENJOYING LISTENING TO THE ENTERTAINMENT SYSTEM, OR PROGRAMMING DESTINATIONS INTO THE NAVIGATION SYSTEM. JUST START GETTING USED TO THAT WELL LIT, DING, DING, DING! *TR

THE DOOR AJAR LIGHT STAYS ON EVEN WHEN I SLAM THE DRIVERS DOOR AGAIN. THE MECHANIC SAID THAT CORROSION GETS INSIDE THE DOOR LOCK SO HE SPRAYED IT. JUST 2 DAYS LATER THE WARNING LIGHT CAME ON AGAIN. VERY DISAPPOINTED IN FORD. *JB

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED ALTHOUGH THE DOORS WERE NOT OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED OVER NIGHT. AS A RESULT, THE BATTERY DIED. WHILE OPERATING THE VEHICLE, THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

DRIVER SIDE DOOR LATCH IS NOT RECOGNIZING THAT THE DOOR IS SHUT. KEEPS SAYING DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. AS A RESULT, I HAVE TO DISCONNECT MY BATTERY EVERY TIME I EXIT THE VEHICLE TO KEEP MY BATTERY FROM DYING SINCE THE INTERIOR LIGHT STAYS ON. WHEN DRIVING, THE CAR DOOR DOES NOT LOCK, THE INTERIOR LIGHT STAYS ON AND THE WARNING INDICATOR INCESSANTLY BEEPS. ALSO, THE AWD WENT OUT ON THE VEHICLE IN THE MIDDLE OF HEAVY TRAFFIC, CAUSING ME TO HAVE TO STOP IN THE MIDDLE OF THE ROAD BECAUSE I OBVIOUSLY COULDN'T ACCELERATE. THIS HAS HAPPENED MULTIPLE TIMES. I TOOK THE VEHICLE TO FORD 3 WEEKS AGO AND THEY STATED THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR, HOWEVER, NOT EVEN A WEEK LATER, IT DID IT AGAIN. I, TWO DAYS AGO, HAD MY CAR TOWED TO THE SAME FORD DEALERSHIP, WHERE THEY ARE NOW REPLACING THE THROTTLE BODY. I HAVE A 14 MONTH OLD CHILD, AND THE 4 TIMES THIS HAS HAPPENED, HE HAS BEEN IN THE CAR. I HAVE READ ONLINE THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO, YET THERE ARE NO RECALLS FOR THIS MAKE AND MODEL. DISAPPOINTED AND IRRITATED! *JB

THE DOOR AJAR LIGHT HAS BEEN COMING OFF AND ON EVEN WHEN THE DOOR IS SHUT. SOMETIMES 5-10 CLOSINGS WILL SHUT THE DOOR AJAR LIGHT OFF. MOST OF THE TIME MY DOOR AJAR LIGHT STAYS ON. WHICH KEEPS MY INTERIOR LIGHTS ON AT NIGHTTIME. ALSO NOT SURE MY CAR LOCKS COMPLETELY AS THE CAR HONKS TWICE QUICKLY WHEN I TRY TO LOCK USING THE WIRELESS LOCKING DEVICE. VERY FRUSTRATING, AND FOR THE MONEY THEY CHARGE FOR FORD CARS, DON'T THINK THIS SHOULD BE A PROBLEM. HAVE SEARCHED THE INTERNET AND FOUND OUT THIS IS A COMMON PROBLEM THAT CAN COST UP TO $300 AT DEALERSHIPS TO FIX, AND CHEAPEST I HAVE FOUND IS $85.00 TO BUY PART FROM FORD AND TRY TO FIX IT MYSELF. *JS

DOOR AJAR WARNING LIGHT STAYED LIT AT TIMES, CLOSING THE DOOR A LITTLE HARDER STOPPED WORKING. NOW THE WARNING IS CONSTANT AND MY DOORS WILL NOT LOCK WHILE DRIVING. ALL INTERIOR LIGHTS STAYED ON UNTIL IT DRAINED THE BATTERY. WITH NEW BATTERY THE ONLY WAY THE LIGHTS EVENTUALLY SHUT OFF IS IF THE CAR IS LOCKED, BUT THE LIGHTS DO STAY ON FOR EXTENDED PERIODS OF TIME BEFORE SHUTTING OFF. DEALER CLAIMS THE BATTERY SAVER KICKS IN AND SHUT THE LIGHTS OFF "EVENTUALLY" THIS IS NOT THE CASE IF YOU LEAVE THE VEHICLE UNLOCKED OVER NIGHT. *TR

DRIVING THE BLUE RIDGE PARKWAY IN NC WE ENTERED THE FIRST OF SEVERAL TUNNELS ALONG THAT ROUTE. HEADLIGHT SWITCH WAS IN AUTO-ON POSITION AS IT IS ALWAYS. THE HEADLIGHTS DID NOT COME ON AS WE ENTERED THE TUNNEL AS THEY DO AT NIGHTFALL. I HIT THE BRAKES BEFORE EITHER RUNNING IN TO THE WALL ON THE RIGHT OR (WORSE) CROSSING OVER IN TO THE OPPOSITE LANE. ALMOST CAUSED A REAR END COLLISION AS THERE WAS A GROUP OF HARLEY DAVIDSON'S BEHIND US. I FUMBLED WITH THE LIGHT SWITCH TO TURN ON, NOT KNOWING EXACTLY WHICH WAY TO TURN IT (AS WE DON'T USE IT SINCE IT IS IN THE AUTO-ON POSITION ALL THE TIME) LAST TIME I TRUST THIS. WE WILL JUST TURN THEM ON OURSELVES. DID TRY TO ALLOW THE AUTO-ON TO WORK ON NEXT TWO TUNNELS BUT IT DID NOT. VERY DANGEROUS FORD. WHY? PANIC MODE, AND I'M SURE THE HARLEY RIDERS WERE NOT VERY HAPPY EITHER. *JB

WHEN CLOSING DRIVER DOOR - DOOR "OPEN" WARNING SHOWS ON DASH, SOMETIMES IT WOULD GO OUT BY REOPENING AND CLOSING DOOR, BUT NOW CONSTANT. TAKING IT TO THE DEALER. FROM INFO ON THE FORD EDGE FORUM STATES THIS HAPPENS IN THE "LIMITED" MODEL , THIS APPEARS TO BE A BADLY DESIGNED DOOR LATCH. CLEANING WITH ELECTRICAL SPRAY MAY FIX IT FOR AWHILE BUT IT WILL RE-OCCUR EVENTUALLY. *TR

HAD TO TAKE THE VEHICLE IN AT 28000 MI. DUE TO "DRIVER DOOR AJAR" LIGHT COMING ON WHEN DOOR WAS CLOSED. RICART FORD CLAIMED THEY REPAIRED OR REPLACED THE DOOR LATCH/SENSOR ASSEMBLY. THE PROBLEM WENT AWAY UNTIL NOW AT 60,000 MI. NOW DOING IT AGAIN. CONTACTED RICART THEY SAID THEY WOULD HAVE TO CHARGE ME TO REPAIR. I INFORMED THEM THAT IT HAD BEEN THERE PREVIOUS. THEY DID NOT CARE. CALLED FORD MOTORS, THEY HAD SAME ATTITUDE. THE BIG PROBLEM IS, THE DOORS WILL NOT AUTO LOCK WHEN CAR IS IN DRIVE BECAUSE IT THINKS DOOR IS "AJAR". MY WIFE STOPPED AT TRAFFIC LIGHT AND SOMEONE TRIED TO GET IN DOOR AND GOT IT OPENED..SHE SPED AWAY. I TOLD RICART AND FORD MOTORS THE STORY..FORD'S REPLY WAS "WE CANNOT REACT TO A HYPOTHETICAL SITUATION OF WHAT MAY HAVE HAPPENED"..... SHE COULD HAVE BEEN INJURED OR WORSE!!! THIS SHOULD BE A RECALL SITUATION AT THE LEAST!! APPROXIMATE INCIDENT DATE LISTED ABOVE IS NOT NECESSARILY ACCURATE. IT WAS AT ABOUT 28,000 MILES. RICART HAS EXACT DATE.

DRIVER DOOR AJAR WARNING LIGHT STAYS LIT EVEN THOUGH THE DOOR IS CLOSED. THIS CREATES SAFETY PROBLEMS AT NIGHT SINCE THE INTERIOR LIGHTS STAY ON. THIS CAN BE ESPECIALLY CONCERNING FOR SOME THAT MAY BE BOTHERED BY MORE LIGHT INSIDE THE VEHICLE AND FOR THOSE VEHICLES THAT HAVE TINTED WINDOWS. THIS PROBLEM FIRST OCCURRED WITH THE VEHICLE ABOUT 29 MONTHS OLD AND AT ABOUT 39,700 MILES. THE DOOR LATCH WAS REPLACED AT THAT TIME AND IT IS NOW HAPPENING AGAIN - LESS THAN 25 MONTHS LATER AND IN JUST UNDER 27,000 MILES.

I OWN A 2011 FORD EDGE WITH THE MYFORD TOUCH OPTION. ON JULY 22, 2013, I EXPERIENCED AN EVENT THAT COULD HAVE HAD FATAL CONSEQUENCES. WHILE TRAVELING ON THE BLUE RIDGE PARKWAY IN NORTH CAROLINA, I ENTERED THE FIRST OF SEVERAL MOUNTAIN TUNNELS. WHEN I ENTERED THE TUNNEL, I EXPECTED THE HEADLAMPS TO TURN ON AUTOMATICALLY. THEY DID NOT. ASSUMING THE LIGHTS WERE ACTUALLY ON, I LOWERED MY SUN GLASSES THINKING THE TINT HAD REDUCED MY VISION. THAT IS WHEN I REALIZED THE LIGHTS HAD NOT COME ON. FOR A SECOND I WAS CONFUSED. TRAVELING AT ABOUT 45 MPH, MY FIRST THOUGHTS WERE OF THE LIGHT SWITCH LOCATION WHICH I'D NEVER USED AND WAS NOT FAMILIAR WITH. I IMMEDIATELY PUSHED DOWN ON THE DIMMER SWITCH. WRONG WAY! I THEN PULLED THE DIMMER SWITCH HANDLE, AND THE LIGHTS CAME ON. I HAD ENTERED THE TUNNEL MOVING ON A CURVED PATH AND HAD FORTUNATELY HELD THE STEERING WHEEL STEADY AS I REACTED. WHEN I FINALLY GOT THE LIGHTS TURNED ON, THE CAR WAS STILL PRETTY MUCH IN LANE, SO NO DANGER WAS APPARENT. I HAD TRAVELED SOME DISTANCE THOUGH. ENTERING THE NEXT 4-5 TUNNELS, I WAITED UNTIL THE LAST POSSIBLE MOMENT TO MANUALLY TURN ON THE LIGHTS, CYCLING THE SWITCH FROM AUTOMATIC TO "ON" AND THEN BACK TO AUTOMATIC AS THE TUNNEL WAS EXITED. THE AUTOMATIC FEATURE NEVER RESPONDED. LATER THAT EVENING AFTER DARK, I CRANKED THE ENGINE, AND THE LIGHTS DID TURN ON. THE LIGHTS HAVE CONTINUED TO WORK SINCE THEN, EXCEPT I'VE NOT HAD AN OPPORTUNITY TO CHECK THE AUTOMATIC FEATURE IN A DAYLIGHT TUNNEL-LIKE SITUATION. IF THE CAR HAD WRECKED AT FIRST OCCURRENCE WITH FATALITY, NO ONE WOULD HAVE FIGURED OUT THE CAUSE, AND THE INVESTIGATING OFFICER WOULD PROBABLY HAVE WRITTEN UP THE REPORT AS CARELESSNESS ON THE PART OF THE DRIVER. I DO NOT KNOW IF THIS IS A CHRONIC PROBLEM WITH THE FORD, BUT IT SHOULD BE ADDRESSED BY THE MANUFACTURER, POSSIBLY MAKING THE LIGHT SWITCH REDUNDANT. *TR

FORD EDGE 2011 SHOWING DRIVER DOOR AJAR AND LIGHT OVERHEAD STAYS ON. IT WAS REPLACED A YEAR AND 2 MONTHS AGO BY FORD UNDER WARRANTY. NOW IT HAPPENED AGAIN OUT OF WARRANTY. THIS IS CLEARLY A RECALL PROBLEM. I WENT ON LINE AND NOTICE OVER 100 COMPLAINTS WITH THIS SAME ISSUE. I DON'T FEEL SAFE THAT MY DAUGHTER IS DRIVING THIS VEHICLE WITH THIS PROBLEM. LOOKS LIKE IT IS LOCKED BUT I'M NOT 100 PERCENT SURE. *TR

WHILE DRIVING THE CAR THE CAR 'STALLED' MEANING I HAD NO ABILITY TO ACCELERATE THE CAR, ALL OTHER ITEMS WORKED OK, AN AMBER WRENCH LIGHT CAME ON, I PULLED OVER, RESTARTED THE CAR AND IT WORKED FINE. IT HAPPENED AGAIN 3 DAYS LATER APPROX THE SAME SPEED. SEEMING THIS HAS BEEN AN ISSUE AMONG OTHER FORD EDGE CARS. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS THEN THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000.

WELL KNOWN ISSUE WITH THE DRIVER DOOR LATCH FAILING ON THE 2011 FORD EDGE. DRIVER DOOR WILL CLOSE AND APPEARS TO BE SECURE. HOWEVER, THE DRIVER DOOR AJAR LIGHT WILL ILLUMINATE, THE CAR WILL NOT AUTO LOCK WHEN YOU REACH THE DESIGNATED SPEED AND THE INTERIOR LIGHTS REMAIN ON FOR APPROXIMATELY 20 MINUTES. ALL OF THIS RESULTS IN A DRAIN ON THE BATTERY. IT TAKES SLAMMING THE DRIVER DOOR TO THE POINT YOU ARE AFRAID THAT ANOTHER ISSUE WILL ARISE BEFORE YOU CAN GET THE CAR TO RECOGNIZE THE DRIVER DOOR IS CLOSED. I TOOK MY EDGE TO MY FORD DEALER TO HAVE THE DRIVER DOOR LATCH REPLACED. AS I WAS OUT OF WARRANTY AT THE TIME THIS PROBLEM STARTED, I HAD TO PAY OUT OF POCKET FOR THE REPAIR. I HAVE REQUESTED REIMBURSEMENT FROM FORD AS THIS APPEARS TO BE ANOTHER WELL KNOWN, WIDESPREAD ISSUE THAT FORD CHOOSES TO IGNORE INSTEAD OF ISSUING A RECALL. *TR

DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. I HAD IT FIXED AT THE DEALER UNDER WARRANTY JUST AFTER 1 YEAR OF BUYING THE VEHICLE NEW, THEN THE 2ND TIME WAS 1 YEAR AFTER THE REPLACEMENT SWITCH NOW NOT UNDER WARRANTY AT THIS RATE I WILL NEED TO BUY ONE DRIVERS DOOR SWITCH EVERY YEAR AT $400 A POP. I ALSO HAD TO REPLACE THE BATTERY TOO. REALLY! *TR

ON THREE DIFFERENT OCCASIONS MY FORD EDGE LOST POWER TO ACCELERATION AND STALLED OUT. THE FIRST TIME I WAS PULLING OUT OF A PARKING SPACE. THE CAR WENT LIMP AND A WRENCH WARNING APPEARED. WHEN I CHECKED THE INFORMATION SYSTEM IT HAD THE 'NO KEY DETECTED' WARNING. I RESTARTED AND CAR SEEMED FINE. TWO DAYS LATER I WAS PULLING ONTO A BUSY STREET AND THE SAME THING OCCURRED ONLY THIS TIME NO WARNING LIGHTS APPEARED AND THERE WERE NO WARNINGS IN THE INFORMATION SETTING. ON THE SAME DAY, WHILE TRAVELING 60 MPH ON THE INTERSTATE THE CAR DID THE SAME THING. THIS TIME IT WAS IN HEAVY TRAFFIC AND THERE WAS NOT A SHOULDER AVAILABLE TO PULL OVER. I HAD TO TURN ON HAZARD LIGHTS AND HOPE THE MOMENTUM OF THE CAR WOULD ALLOW ME TO GET TO A SAFE STOPPING PLACE. UNFORTUNATELY IT DID NOT AND I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE, PUT THE CAR IN PARK AND RESTART. I WAS LUCKY I WASN'T REARENDED. IT DID RESTART BUT THIS TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND REMAINED ON. I CALLED ROADSIDE ASSISTANCE AND HAD THE CAR TAKEN TO A DEALERSHIP. THEY HAVE DETERMINED IT TO BE THE THROTTLE BODY. PART IS ON BACK ORDER AND NO IDEA WHEN CAR WILL BE FIXED. AFTER THE THIRD INCIDENT I BEGAN RESEARCHING AND HAVE LEARNED THAT THIS IS AN ONGOING PROBLEM. FORD NEEDS TO DO SOMETHING ABOUT THIS AS SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED. THEY ARE AWARE OF THE ISSUE AND HAVE EVEN REPLACED THE MANUFACTURER WHO PROVIDED THE THROTTLE BODY PART DUE TO NUMEROUS PROBLEMS. FORD NEEDS TO ISSUE A RECALL IMMEDIATELY IF NOT, AT THE VERY LEAST OWNERS OF THESE VEHICLES NEED TO BE INFORMED OF THE ISSUE AND IF THEY EXPERIENCE SIMILAR PROBLEMS SHOULD BE TOLD TO IMMEDIATELY CONTACT THEIR DEALER. I HAVE REPORTED THE ISSUE TO FORD AND THEY HAVE OPENED A CASE. I RECOMMEND THAT ALL WHO HAVE HAD PROBLEMS DO THE SAME. THE MORE COMPLAINTS, THE HARDER IT IS TO IGNORE! *TR

1) DRIVE DOOR AJAR LIGHT IN DASH WILL NOT GO OUT. DOOR WILL NOT PROPERLY SHUT. EXTREMELY UNSAFE! DOORS WILL NOT LOCK WITH THIS WARNING/LIGHT ON AS WELL AS THE LIGHTS INSIDE VEHICLE STAY ON FOR AN EXTENDED AMOUNT OF TIME (UP TO 20 MIN) UNTIL THEY GO TO SLEEP. WHICH IS DRAINING THE BATTERY. 2) PASSENGER SEAT BELT LOCKS UP WITH THE LEAST BIT OF MOVEMENT. SO TIGHT THAT IT SEVERELY UNCOMFORTABLE. TO FIND COMFORT THE SEAT BELT HAS TO CONSTANTLY BE UNLATCHED AND RE LATCHED WHILE VEHICLE IS IN MOTION / DRIVEN. UNSAFE! WHEN RESEARCHING THE DOOR AJAR ISSUE IT HAS BECOME VERY CLEAR THAT FORD HAS A MAJOR DEFECT WITH THIS PART THAT HAS BEEN INSTALLED. THIS SHOULD NOT COST CONSUMERS OVER $500 OUT OF POCKET TO REPAIR OR PUT THEIR LIVE IN DANGER DUE TO THEIR NEGLECT TO REPAIR THEIR PRODUCT THAT WAS DEFECTED WHEN MANUFACTURED. *TR

THE DOOR AJAR INDICATOR SHOWS DRIVERS SIDE DOOR OPEN EVEN THOUGH IT IS COMPLETELY CLOSED. IT KEEPS THE DOORS FROM LOCKING WHICH IS A SAFETY ISSUE. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL FORD MODELS. FORD SHOULD ISSUE A RECALL FOR THE DEFECTIVE SWITCHES. *TR

THE "DOOR AJAR" WARNING ON THE DRIVER DOOR IS CONSTANTLY ILLUMINATED. NOT SURE IF IT I SAFE TO DIVE VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO MENTIONED THAT A HISSING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE VACUUM FOR THE BRAKES HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 36,847.

TRAVEL ON INTERSTATE HIGHWAY IN MIDDLE OF THREE LANES AT 75MPH. POWER TO ENGINE CEASED. ENGINE WOULD NOT RESPOND TO ACCELERATOR. COASTED ACROSS RIGHT LANE OF HEAVY TRAFFIC TO GET TO RIGHT SHOULDER. COASTED TO STOP. *TR

WHILE DRIVING MY 2011 FORD EDGE ON THE HIGHWAY GOING APPROXIMATELY 65 MPH AT NIGHT MY VEHICLE ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON, & THE COMPUTER SHOWED THAT MY DRIVER'S DOOR WAS AGAR. THIS WAS VERY UNNERVING & MADE IT VERY DIFFICULT TO SEE AS IT WAS DARK OUT & MY INTERIOR LIGHTS CAME ON. THIS CONTINUED TO HAPPEN ON AND OFF WHILE IN MOTION OR WHEN IDLING. IT HAS NOW BECOME AN ALMOST CONSTANT PROBLEM. I HAVE SPOKEN WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE & THEY ADVISED IT IS GOING TO COST OVER $700 TO FIX. I THOUGHT I COULD LIVE WITH THE ISSUE BUT DURING THE RECENT SNOW STORM I FOUND OUT THAT BECAUSE MY CAR THINKS THE DOOR IS AGAR, MY AWD IS NOT WORKING. THIS IS INSANE; EITHER I PAY A TON OF MONEY OR POSSIBLY GET IN AN ACCIDENT! I HAVE NOTICED THAT THIS SEEMS TO BE A COMMON ISSUE. SHOULDN'T THERE BE A RECALL??? *TR

DRIVER DOOR-OPEN SENSOR DOES NOT SHOW THE DOOR CLOSED WHEN IT IS LATCHED PROPERLY. LOCKS WILL NOT ENGAGE SO VEHICLE IS NOT SECURED WHEN DRIVING. INTERIOR LIGHT STAYS ON FOR A PERIOD MAKING IT UNSAFE TO DRIVE AT NIGHT UNTIL THE LIGHT GOES OFF IN ABOUT 20 SECONDS. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE LATCH ON THE DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE CONTACT HAD TO WAIT SEVERAL WEEKS FOR THE REPAIR BECAUSE THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,000. *TR

WHILE DRIVING AT HIGHWAY SPEEDS TWICE, AND 45 MPH ONCE, THE ENGINE COMPLETELY STALLED AND WOULD NOT ACCELERATE. THE WARNING "WRENCH" LIGHT ILLUMINATED WITH EACH OCCURRENCE. CAR HAD TO BE COASTED TO A COMPLETE STOP, TURNED OFF AND THEN RESTARTED. IT WAS TAKEN TO DEALERSHIP ON EACH OCCURRENCE AND I WAS TOLD WITHOUT A "SERVICE ENGINE SOON" LIGHT OR WITH THE "WRENCH" LIGHT ILLUMINATED THERE WAS NOTHING THEY COULD DO. THE CAR CANNOT BE DRIVEN ONCE IT STALLS SO THERE IS NO WAY IT CAN BE DRIVEN TO THE DEALERSHIP WITH THIS ERROR DISPLAYED AND ONCE IT IS TURNED OFF THIS WARNING WILL NOT DISPLAY ONCE RESTARTED. OUR SERVICE DEPARTMENT KNOWS EXACTLY THAT THIS IS A THROTTLE BODY PROBLEM BUT THEY ARE NOT AUTHORIZED TO REPLACE IT WITHOUT THIS ERROR DOCUMENTED THROUGH THE COMPUTER DIAGNOSTICS. MY DESCRIPTION IS NOT ENOUGH. SENT AWAY WITH A POTENTIALLY HAZARDOUS AND MALFUNCTIONING VEHICLE STILL UNDER WARRANTY. IN CONTACT WITH REGIONAL MANAGER WHO SHOULD GET BACK TO ME WITHIN 48 HOURS. *TR

DRIVERS DOOR AJAR WARNING LIGHT WOULD NOT TURN OFF.

MY HUSBAND WAS DRIVING; WE WERE ON A TRIP. THE SPEED DROPPED FROM ABOUT 50 TO A CRAWL; NO ACCELERATION. HE PULLED OVER AND I PULLED OUT THE OWNER'S MANUAL. THE INFO SAID THERE WAS A PROBLEM WITH THE POWERTRAIN AND THE CAR WOULD BE IN LIMP MODE. MY HUSBAND TURNED OFF IGNITION AND RESTARTED. IT WAS OKAY FOR ANOTHER COUPLE OF MILES THEN HAPPENED AGAIN. AGAIN HE TURNED IT OFF AND RESTARTED. THE THIRD TIME IT HAPPENED, WE PULLED OVER AND CALLED FORD. LUCKILY THERE WAS A DEALERSHIP CLOSE BY. HOWEVER, WHEN WE TALKED TO THEM, THEY SAID THEY'D HAVE TO DO A DIAGNOSTIC. WE DIDN'T LEAVE THE CAR. WE DIDN'T HAVE ANOTHER PROBLEM UNTIL JULY 25, 2013. IT HAPPENED AGAIN TWICE WHILE I WAS DRIVING. THE CAR IS NOW AT THE DEALERS BEING CHECKED OUT FOR THE PROBLEM. FIRST IMPRESSION, IT'S THE THROTTLE. *TR

WE PURCHASED A NEW 2011 FORD EDGE IN FEBRUARY OF 2011. WE HAD DRIVEN IT LESS THAN 41,000 MILES WHEN WE ENCOUNTERED A PROBLEM WITH ONE TIRE. AS WE WERE DRIVING WE WERE ALERTED THAT THE AIR PRESSURE WAS LOW ON OUR TIRE. WE ADDED AIR AND HAD DRIVEN LESS THAN 10 MILES WHEN THE LOW AIR PRESSURE WARNING CAME ON AGAIN. WE DROVE TO WALMART TO GET THE TIRE REPAIRED. IT HAD A SPLIT ON THE INSIDE OF THE TIRE, NEAR THE LETTERING. THE SPLIT WAS NOT ALONG THE CURVE OF THE TIRE, IT IS AN "UP AND DOWN" TEAR. WE WERE TOLD THEY COULD NOT REPAIR THE TIRE BECAUSE OF WHERE THE SPLIT HAD OCCURRED. LIKE I SAID, IT WAS ON THE INSIDE OF THE TIRE, SO IT COULD NOT HAVE BEEN DAMAGED BY HITTING A CURB OR SOMETHING HITTING IT. THE TIRES HAVE VERY LITTLE WEAR ON THEM, BUT WE REPLACED ALL OF THEM ANYWAY. WE FEEL THIS TIRE WAS FAULTY AND WE WOULD REGRET NOT REPLACING THEM IF ONE WOULD BLOW OUT AND CAUSE A DEADLY ACCIDENT. WE KEPT THE TIRES IN CASE THERE IS A RECALL ON THEM. THIS WAS DEFINITELY NOT NORMAL WEAR AND TEAR! IF I WERE A TIRE MANUFACTURER, I WOULD DEFINITELY BE CHECKING ON THIS MATTER RIGHT NOW. AS I SAID, THE TIRES ARE THE MICHELIN LATITUDE TOUR, P245/60/18. THE OTHER NUMBERS FROM THE TIRE ARE AP4A DAMX 3110, WJ2B6A06-5868201. IF YOU NEED MORE INFORMATION, PLEASE CONTACT US. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED DESPITE THE FRONT DRIVER'S SIDE DOOR APPEARING TO BE COMPLETELY CLOSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DOOR WOULD NEED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED IMMEDIATELY. THE VEHICLE WAS RETURNED TO THE DEALER BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,938.

DRIVING DOWN THE STREET AND VEHICLE ACTS LIKE IT IS RUNNING OUT OF GAS OR VAPOR LOCKING. ACCELERATOR ALL THE WAY DOWN AND VEHICLE SLOWING DOWN TO A STOP. WRENCH LIGHT COMES ON VEHICLE AND TAKE TO FORD DEALERSHIP FOR REPAIR. I FEEL LIKE THIS SHOULD BE COVERED UNDER WARRANTY DUE TO THE FACT THAT SEVERAL OTHER THROTTLES HAVE REPORTED GOING OUT ON THIS YEAR MODEL. *TR

MULTIPLE INCIDENTS AFTER REPAIR OF DOOR AJAR SWITCH/SENSOR WILL NOT RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED EVEN THOUGH THE DOME LIGHTS STAY LIT AND THE CAR GIVES A WARNING.

THE DOOR AJAR WARNING LIGHT WILL NOT GO OFF EVEN IF THE DOOR IS CLOSED, WHICH MAKES THE INTERIOR LIGHTS STAY ON WHILE DRIVING WHICH IS A HAZARD AT NIGHT TIME, CREATES LOW VISIBILITY, HARD TO SEE THE ROAD. ALSO THE DOORS LOCK AND UNLOCK SPORADICALLY BECAUSE OF THE MALFUNCTIONING SENSOR. SEVERAL PEOPLE I KNOW WITH THE SAME VEHICLE HAVE HAD THE SAME PROBLEM WITH THEIRS. SEEMS LIKE FORD IS CASHING IN ON THE 600.00 REPAIR TO FIX THE MALFUNCTIONING LIGHT.... AT THE DRIVERS EXPENSE, MONETARY EXPENSES AND SAFETY EXPENSES. NOT OK. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 48 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.

2011 FORD EDGE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON AFTER SHUTTING DOOR. IT ENDED UP BEING THE SENSOR IN THE FRONT PASSENGER DOOR AND FRONT DRIVERS DOOR. THE FRONT DRIVERS DOOR SENSOR WAS REPLACED TWICE IN 2013 AND ONCE IN 2014. THE PASSENGER SIDE DOOR WAS REPLACED IN 2014 AND IN JANUARY 2015. THE DOOR SENSOR ISSUE STARTED AT 34,000 MILES. WE ARE CURRENTLY AT AROUND 43,000 MILES AND THE DOOR SENSORS CONTINUE TO BE A MAJOR PROBLEM. REPLACING THE DRIVERS SIDE DOOR SENSOR 3 TIMES IN 2 YEARS AND THE PASSENGER SIDE DOOR SENSOR IN 2 YEARS AS WELL SHOULD NOT HAPPEN, ESPECIALLY ONLY DRIVING 9,000 MILES IN THOSE 2 YEARS. SOMETHING NEEDS TO BE DONE ABOUT THESE DOOR SENSORS THAT KEEP GOING OUT. FORD HAS SAID THERE IS NO PROBLEM, BUT THERE HAS TO BE AFTER ALL THESE REPLACEMENTS. *TR

DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. *TR

VEHICLE INADVERTENTLY GOES INTO LIMP MODE FOR NO APPARENT REASON. ALL SERVICE HAS BEEN PERFORMED AS RECOMMENDED. IT HAS HAPPENED ON THE INTERSTATE, DOWNTOWN TRAFFIC AND PULLING INTO STREETS WITH ON COMING TRAFFIC. EXTREMELY DANGEROUS IN HEAVY TRAFFIC SITUATIONS. I HAVE AL MOST BEEN HIT SEVERAL TIMES. IT WILL GO FOR SEVERAL HUNDRED MILES WITH NO PROBLEM, THEN IT WILL BEGIN STALLING AND DO IT MULTIPLE TIMES WITHIN 1/4 MILE OF EACH OTHER. *TR

THE DRIVERS SIDE DOOR AJAR LIGHT COMES ON DISABLING THE LOCKING AND LIGHTING SYSTEM. *TR

AFTER THE WARRANTY PERIOD HAS EXPIRED, THERE ARE COMMON COMPLAINTS OF REVERSE CAMERA MALFUNCTION. WHILE MALFUNCTIONING, THE IMAGE FROM THE IN-DASH SCREEN WILL PRODUCE VARYING RESULTS. AT TIMES, THE IMAGE WILL BE GRAINY, WILL BE INTERMITTENTLY RESPONSIVE, WILL BE PRESENTED UPSIDE-DOWN / MIRROR-IMAGED, OR WILL NOT APPEAR AT ALL. WHILE THE BACKUP CAMERA DOES NOT PROVIDE THE SOLE SOURCE OF INFORMATION FOR THE DRIVER AS IT IS SUPPLEMENTED BY THE DRIVER'S FIELD OF VISION AND ACCESSORY MIRRORS, THIS MALFUNCTION PRESENTS A POTENTIAL SAFETY CONCERN.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN IN FOR INSPECTION, THE TECHNICIAN DISCOVERED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL BECAME DIFFICULT TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE OF THE THROTTLE BODY CAUSED FUEL TO BE CUT OFF FROM THE ENGINE. THE CONTACT STATED THAT THE THROTTLE BODY WAS CLEANED. THE FAILURE AND CURRENT THE MILEAGE WAS 44,905. *TR

I WAS REAR-ENDED AT A PEDESTRIAN CROSSWALK BY A TEEN TEXTING ON HIS SMARTPHONE WHILE DRIVING AT THE SPEED OF ABOUT 40MPH. THE IMPACT CAUSED ME TO SMASH INTO ANOTHER CAR IN FRONT OF ME. I WASN'T INJURED BECAUSE I BRACED MYSELF FOR IMPACT LOOKING UP THROUGH MY MIRRORS. THE AIRBAG LIGHT CAME ON AS IF THEY AIRBAGS WERE ABOUT TO DEPLOY ON THE DASH BOARD BUT THEY SIMPLY DIDN'T DEPLOY. WHEN I WAS DRIVING HOME THE CAR STARTED SHAKING AS IF THE AIRBAGS MIGHT POP OUT IF I HIT A BUMP IN THE ROAD. THE CAR IS NOW PARKED AND WILL REMAIN PARKED UNTIL THIS ISSUE IS FULLY RESOLVED.. NO MORE FORD CARS FOR ME! *TR

DOOR AJAR LIGHT WILL NOT GO OFF. CAR THINKS DRIVERS DOOR IS OPEN, WHICH MAKES IT UNABLE TO LOCK AND LIGHTS STAY ON IN VEHICLE. I HAVE ALREADY HAD TO REPLACE THE BATTERY ONCE DUE TO THIS. *TR

DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE KEY IN THE IGNITION. THE DOOR AJAR LIGHT COMES ON WHETHER THE CAR IS TURNED ON OR NOT. THE DEALER SAID THAT THEY HAVE TO REPLACE THE DRIVERS DOOR LATCH. I HAD FORD REPAIR THIS PROBLEM IN THE PAST. I HAVE IT IN THE FORD DEALER AGAIN TODAY FOR THE SAME REPAIR. I'VE UPLOADED THE RECEIPT FROM FIRST REPAIR. MY CAR IS STILL BEING WORKED ON AT FORD DEALERSHIP AND I DON'T HAVE THE RECEIPT YET FOR THE SECOND REPAIR. I THINK THIS SHOULD BE A RECALL ON THIS VEHICLE.