There are 50 owner-reported brakes complaints for the 2017 Ford Edgein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated while decelerating or while coming to a complete stop with the brake pedal depressed. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. In addition, the contact stated that upon further inspection, there was brake fluid leaking near the rear tires. The brake fluid reservoir was topped off. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,800.
There has been no accident as of yet. However Ford has sat on a recall for potential bad break lines on the 2017 Ford edge for 8 Months. Loss of breaks could easily result in multiple DEATHS. I would consider this as an egregious time to get flexible break line. A search of ford parts stores indicate it is available. [XXX] have the parts listed as Ford F2GZ-2282-C Brake Hose Assembly Ford F2GZ-2282-C Brake Hose Assembly Passenger Side (Replaced By F2GZ-2282-G) and Ford F2GZ-2282-D Brake Hose Assembly Driver Side (Replaced By F2GZ-2282-H) at $10.72 ea. This seems to include the updated part number. What is the hold up on such a serious safety issue resolution? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the brakes failed to operate properly, causing the stopping distance to become extended. Additionally, the brake fluid warning light was illuminated. The approximate failure mileage was 72,000.
Consumer Complaint Summary Nature of Dispute: Refusal to reimburse for safety-related recall repair (Recall 25S87). Summary: On April 6, 2026, my 2017 Ford Edge (VIN: [XXX] ) became undrivable due to a failure of the rear brake jounce hoses. This specific defect is the subject of Ford Safety Recall 25S87. Because the vehicle was a safety hazard, I paid $1,854.43 for an immediate repair at an authorized Ford dealership. Despite the dealer successfully performing the repair, Ford Motor Company (Case #XXX-XXX) has refused my request for reimbursement and rental assistance. Ford claims "parts are not officially available" until April 2026, yet they allowed their dealer to sell me the parts for a private repair. This refusal violates my legal right to a free remedy for a safety defect under federal law. [XXX] and [XXX] (unknown Last name) reiterated the refusal to reimburse my repair an told me after I have it repaired when the new parts are available I can submit my invoice for potential (not guaranteed) reimbursement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle and depressing the brake pedal, the brake pedal went to the floorboard. The contact heard a popping sound coming from outside the vehicle and discovered that the brake hose had ruptured and was leaking brake fluid, and the vehicle was towed to the dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.
While stopped at closed train tracks, my brake petal depressed about 2 inches further. After this I was having trouble breaking, I quickly pulled into a parking lot and had my car towed a nearby dealership. There is a recall out for the break line of my car, 25v544. The dealership called and confirmed that the ruptured break line is due the to outstanding recall that currently has no resolution. The dealership is trying to charge me for the repair of the break line, but promises a reimbursement once a solution is released for the recall. I believe that since the recall has had no resolution since September 2025, they have not fixed the issue in a reasonable amount of time and should not charge me for the break line repair.
The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was depressed while slowing for traffic, and the brake pedal went to the floorboard. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the rear brake lines were cracked and needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 88,307.
I am still waiting for this recall to be remedied. This issue could cause a fatality. Ford must correct this issue in a more timely manner. Aug 25,2025 Manufacturer Recall Number25S87 NHTSA Recall Number25V544 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE THAT THE REAR FLEXIBLE BRAKE HOSES MAY LEAK. IF THE FLEXIBLE BRAKE HOSES DEVELOPS A LEAK, YOU MAY EXPERIENCE AN INCREASE IN BRAKE PEDAL TRAVEL TOGETHER WITH AN INCREASE IN STOPPING DISTANCE. IF THE BRAKE FLUID LEVEL IN THE MASTER CYLINDER RESERVOIR BECOMES LOW, THE RED BRAKE FLUID WARNING INDICATOR LIGHT WILL ILLUMINATE. Safety Risk AN INCREASE IN STOPPING DISTANCE INCREASES THE RISK OF A CRASH. Remedy PARTS ARE NOT AVAILABLE. FORD MOTOR COMPANY IS WORKING TO PROVIDE PARTS FOR THIS REPAIR. WHEN THE REMEDY BECOMES AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE.
The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image functioned properly and worked intermittently at night. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 81,000.
The contact owns a 2017 Ford Edge. The contact stated that while driving 45 MPH, the brake pedal was depressed to stop for a traffic signal; however, the vehicle failed to stop as intended. The contact pumped the brake pedal, and the brake pedal was depressed to the floorboard. The contact stated there was no warning light illuminated. The vehicle was stopped and towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the rear flexible brake line had ruptured and needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and the local dealer was contacted and informed the contact that the part was not available for the recall repair. The manufacturer was informed of the failure but advised the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.
The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that parts would be available closer to the end of 2025. The contact had not experienced a failure.
recall notice 25V544 was sent out Aug 2025, and it's the end of April 2026 and nothing has been announced. Called my local dealer and they said it is now looking like May for a remedy. My brakes failed from this recall in February and its undrivable...and Ford is not doing anything to address this
I was driving the vehicle and the brakes failed. The Ford dealership said that the parts were unavailable for the repair. I took to my local repair shop. There was a brake system leak and it needed an emergency repair. Ford is refusing to reimburse the repair even though their website and dealer say the part is unavailable from them.
On February 14th while operating the vehicle I experienced a braking failure where the brake pedal went to the floor and braking distance was increased. I had the vehicle towed to Ford of Columbus in Columbus, IN on the morning of Feb. 16th where it was confirmed that the rear brake hose had blown due to the associated recall. The failure is exactly due to the recall as acknowledged by both Ford Motor Company and the dealership. Ford Corporate acknowledged (case number XXX) that the repair should not be my financial responsibility yet they continue to demand that I pay out of pocket now for an interim repair because the "official" fix is not ready. By refusing to authorize a no cost repair for a vehicle that has already failed due to their recall, Ford is denying a safety remedy and forcing me to bear the financial burden of a known defect. I do not believe it is my responsibility to pay now and then have to jump through hoops to seek a refund at a "later date" determined by Ford. This is a deceptive and bad faith practice by Ford. I have called Ford Motor Company twice and have utilized the chat once. I have not heard back from the dealership in nearly 24 hours since asking for an update on the status of the repair that I have since approved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s wife was driving and depressing the brake pedal, there was resistance to the brake pedal, and excessive pressure was needed on the brake pedal to slow and stop the vehicle. After arriving to the residence, the contact attempted to test the brake pedal and while depressing the brake pedal, there was a large amount of brake fluid leaking near the rear passenger’s side wheel. There were no warning lights or alarms from the OnStar App or the instrument panel. The contact spoke with a mechanic and was advised to reach out to the manufacturer and inquire about the possibility of reimbursement if the vehicle was repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 MPH and depressing the brake pedal, the brake pedal travelled to the floorboard. The vehicle jerked, made an abnormal grinding sound, and there was a delay in responding, causing the braking distance to be extended. An unknown warning light was intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the front brake hoses and the rear brake hoses needed to be replaced; however, the contact was informed that the part for the recall repair was not yet available. The contact requested a trade; however, the request was denied. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 20 MPH and approaching a red light, the brake pedal was depressed, and the vehicle slowed down slightly, but the brake pedal went to the floorboard, and the vehicle continued rolling. The contact pumped the brake pedal, and the brake pedal went back to the normal position. The contact stated that the failure reoccurred when the brake was depressed again. The vehicle was coasted to a parking lot, and the contact became aware that the brake fluid reservoir was empty. Brake fluid was purchased from an Auto Parts Store and added to the brake fluid reservoir; however, the brake fluid immediately drained from the vehicle. The vehicle was then towed to the residence. The vehicle was not diagnosed or repaired. The dealer was contacted, and the contact was advised that parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was 185,000.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026