There are 20 owner-reported air bags & restraints complaints for the 2018 Ford Edgein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.
Airbags went off no warning
I have a 2018 Ford Edge that radiator fluid has leaked into the cylinder causing the vehicle to malfunction. Ford knows about this problem and refuses to do a recall. Also, I have a seatbelt that hasn’t worked in years and needs replacement. I contacted Ford years ago and have been told repeatedly that it’s on back order.
We have had 2 seatbelts in this vehicle fail. The drivers seat belt would not pull out all of the way and was replaced under warranty. The rear left (drivers side) seatbelt has now failed in a similar way. The belt is stuck retracted and will not pull out. The part is back ordered with no estimate of availability. I have never had a seatbelt fail and to have 2 fail on the same vehicle raises concerns.
Engine has coolant intrusion Drivers seat belt will lock periodically
The contact owns a 2018 Ford Edge. The contact stated that the retractor for the driver's side rear seat belt was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
The contact owns a 2018 Ford Edge. The contact stated that the driver's side front seat belt failed to latch and lock securely as designed. The audible alert was sounded. The contact scheduled an appointment with the local dealer for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
I had a wreck in my 2018 ford edge. I hydroplaned. I got a concrete wall of a bridge. My front bumper was off. Under both headlights my car was demolished. Rear bumper and back hatch hit a metal railing My steering wheel airbag did not deploy. The only airbag in the whole car that deployed was underneath the steering wheel.
Driver seatbelt retractor sticks and strap will not come out only in situations where car heats up. After car cools down while in shade A/C or overnight it works. Having no seat belt causes a safety problem and a legal issue with mandatory seat belt use. Dealer in Ellijay Ronnie Thompson Ford confirmed the issue but said we would have to pay for problem-. This is a Ford Edge problem I have seen from other posts on line. Problem started about 3 months ago. This happened with no warning.
The contact owns a 2018 Ford Edge. The contact stated while driving unknown speed, another vehicle struck the contact head-on, damaging the front end of the contact's vehicle. No air bags deployed. The contact struck his head causing several injuries and sought medical attention. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was contacted, and case was filed and advised to contact the NHTSA Hotline. The failure mileage was 260,000.
Driving on road, person ran a stop sign, and I hit them. Main airbag(s) did not deploy, causing me injury. Knee airbag did deploy.
The contact owned a 2018 Ford Edge. The contact stated that while making a right turn at approximately 5-7 MPH, another vehicle coming from the left lane crashed into her driver's front side door, causing her vehicle to crash into a wall. The air bags deployed upon impact, and the driver's side knee air bag cut her right ankle and fractured it in half. The contact was transported by ambulance to the hospital and had emergency surgery on her right ankle. A police report was filed. The vehicle was towed to the tow yard where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 45,488.
The seat belt on the driver's side front keeps getting locked up and won't release. I have to mess with the seat belt height adjuster to get it to work and sometimes it just doesn't which then makes my seat belt alert light and beep go off every few minutes. It's also against the law to go without my seat belt which is definitely an issue. I haven't even had this car for a year and I have not had any accidents nor did the car report I got when I purchased it state that there were any accidents on it.
TL* THE CONTACT OWNED A 2018 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE AT 55 MPH ON THE HIGHWAY, SHE ATTEMPTED TO DEPRESS ON THE BRAKE PEDAL TO SLOW DOWN IN TRAFFIC WHEN THE BRAKE PEDAL DID NOT FULLY DEPRESS CAUSING THE CONTACTS WIFE TO REAR END AND HIT ANOTHER DRIVER, WHICH CAUSED THE OTHER DRIVER TO SPIN INTO TRAFFIC CAUSING A MULTIPLE VEHICLE COLLISION. THE FRONT DRIVER SIDE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACTS WIFE SUSTAINED A FRACTURED FINGER, BRUISED HIPS, BRUISED UPPER BODY, AND A SORE BACK. THERE WERE OTHER PEOPLE INJURED IN THE ACCIDENT BUT THAT INFORMATION WAS NOT AVAILABLE. THE CONTACTS WIFE RECEIVED MEDICAL ATTENTION AT THE SCENE OF THE CRASH BUT DECLINED GOING INTO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND WHERE THE INSURANCE COMPANY DEEMED A TOTAL LOSS. THE LOCAL DEALER SAM PACK'S FIVE STAR FORD LEWISVILLE (1144 N STEMMONS FWY, LEWISVILLE, TX 75067) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
ON WARM DAYS THE DRIVER SEATBELT TENSIONER LOCKS AND DOES NOT ALLOW THE SEATBELT TO BE PULLED OUT AND USED BY THE VEHICLE OPERATOR.
The contact owns a 2018 Ford Edge. The contact stated that the plastic part that contained the seat belt, was cutting the sides of the seat belt while attempting to latch the seat belt. The failure caused the seat belt to not latch securely. The vehicle was taken to the dealer and the dealer replaced the defective part. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 80,000.
PURCHASED MY FORD EDGE USED FROM FORD DEALER 12/29/2018 WITH 3400 MILES ON IT. IN JANUARY 2019 I WAS DRIVING THRU AN INTERSECTION AND A LADY IN A MINI VAN RAN A RED LIGHT DOING APPROX 35 MPH OR MORE, SHE DID NOT HIT THE BREAKS. SHE HIT MY DRIVERS DRIVERS DOOR AND FRONT DRIVERS FENDER OF MY EDGE WHICH SEPEREATED THE FRONT WHEEL AND SUSPENSION FROM MY CAR, CRUSHED THE DRIVERS DOOR AND EVEN BROKE THE EXHAUST SYSTEM SUPPORTS AMOUNG OTHER THINGS . THE INSURANCE LABELED MY CAR A TOTAL LOSS. I RECEIVED 7 STITCHES, HEAD INJURY AND CONCUSSION. WHY DIDN'T MY AIR BAGS DEPLOY. I HAVE BEEN THINKING A LOT ABOUT THIS THE LAST FEW WEEKS AND IT DOES NOT SEEM RIGHT. HOW CAN A CAR BE TOTALED AT SUCH A HIGH SIDE IMPACT SPEED AND THE SIDE BAG NOT BE SET OFF?
TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH
THE REAR SEAT BELTS ARE VERY HARD TO BUCKLE AND EVEN HARDER TO UNBUCKLE.IT WOULD BE HARD TO GET OUT FAST IF THERE WAS AN EMERGENCY
YOU CAN NOT EASILY BUCKLE AND UNBUCKLE SEAT BELTS IN THE BACK SEAT I HAD FORD DEALER ATTEMPT TO FIX SEVERAL TIMES WITH NO LUCK.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026