2019 Ford Edge Complaint Log

my wife was driving on [XXX] made a left turn on to [XXX] had enough time but because the Transmision slip on the car slowed down and the car coming from [XXX] have at a high speed was able to hit the caron the right back panel i had power train malfunctions alerts messages from the car. Ford could not find the problem now at 54000 miles I need a new transmission the model needs a recall for the Transmission this is a frequent problem that is well documented on the internet. And Ford knows about it and is not doing anything about it. I had to pay for a new Transmission when it should have been covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The EGR cooler on my vehicle had to be replaced. This is listed on a TSB issued by Ford, however, is not a recall. The first time it had to be replaced was 11/2021 when my vehicle had 36,949 miles on it. This was diagnosed by the dealership and the part was replaced. The engine warning light came on and the messages showed in the Ford app letting me know what was occurring and that I needed to go to the dealership

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the gear shifter seized while shifting gear and the vehicle lost motive power. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 68,000.

The contact owns a 2019 Ford Edge. The contact stated that while driving approximately 68 MPH, the moon roof suddenly shattered making a loud boom and completely detached from the vehicle. The contact stated that no impact had occurred prior to the failure. The contact had spoken to the dealer who confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to NHTSA. The approximate failure mileage was 68,000.

When pushing on gas the car stutters and the engine was replace but still having same problem and also getting power train alerts and malfunction indicator lamp. Started back in October of 2021 till now April 2022.

Previously had reported an issue with my vehicle feeling as though it would stall out, especially upon first driving or low speeds. Had visited the dealership multiple times, however, the vehicle did not have any lights or error codes. Eventually, all lights came on to identify there was an issue with the low fuel pressure sensor and that was resolved 9/2021. Visited the dealership again 10/2021 as the vehicle was continuing to feel like it was going to stall out. In fact, the vehicle would go into auto off (while idling) and once it turned back on and began driving would immediately stall out. The dealership was unable to replicate this, the vehicle was not turning on lights or giving a specific error code. The dealership verified everything was working properly. The vehicle continuing to stall without it alerting of any type of issue is concerning.

Since I bought this vehicle in 2021 (used) it has been making a thud/clunk sound when turning the electronic transmission shifter from either reverse or parking to drive. I am afraid this electronic component is not working as it should and could potentially slip into other gears due to wear and tear. I have already flushed the transmission fluid thinking it could fix the issue but the dealership never reported it to be an issue. It obviously is but none of the Ford service departments from both Florida and Virginia have identified any issues. There are multiple Ford Edge owners that have been reporting this issue but it seems that Ford is trying to hide this as nothing has been done to fix it, nor a recall has been issued for my vehicle.

2019 ford Edge SEL, FWD, Transmission problem. while driving on the high way, kicking and clunking and slipping, harsh upshift and downshift as well as harsh engagement. All the sudden loss of a power, and vehicle comes to stop. it is very very dangerous on a busy crowded highway which can cause serious accidents and purhaps death. I have contacted ford, and they refused to fix it . Ford is aware of it and they said they can not do anything about it till there will be a recall. My vehicle has only 400 miles passed the 60000 miles, but they refuse to honor the warranty repair on a defect design transmission that are having lots of issues with. I guess they are waitting for something bad to happen before they do anything.

I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021.

The contact owns a 2019 Ford Edge. The contact stated that the trunk door inadvertently closed on the driver and was difficult to raise up. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 15,900.

UNKNOWN My SUV started to shudder. I brought it to a mechanic, and he started that while preforming a transmission flush, a bunch of black gunk came out. He advised us that the transmission needed to be replaced or rebuilt. Ford needs to issue a recall on all 2019 Ford Edge’s. I’m worried it will blow up or cause an accident while I’m driving it.

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was designed with the START/STOP feature; however, the feature was inoperable. Additionally, the contact stated while driving at various speeds, the vehicle sputtered. There was no warning light illuminated. The contact stated that the failure mainly occurred while changing gears below 50 MPH. The vehicle failed to shift into gear, and the RPMS revved up. The contact veered to the side of the road. The contact was able to continue driving however, the vehicle failed to exceed 20 MPH. The power train warning light was illuminated, and the message "Check Manual" was displayed. The contact stated that while driving from a complete stop, the vehicle would jerk and would hesitate to respond. Additionally, the contact stated that the vehicle would stop abruptly when coming to a complete stop. The vehicle was taken to several independent mechanics, where it was diagnosed that the failure was related to the transmission and to NHTSA Campaign Number: 20V550000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 81,500.

Every 3rd or forth time bucking the drivers seat belt it will jam and lock prohibiting wearing the belt. To release you must continually pull belt until it stops (about 12" or so at a time) release it slightly and try to pull out more webbing. Other times it will release fully working normally. It happened one or twice about 8 months a go but the service writer at the dealer had a tech work on it and clear it. However lately it is happing frequently and will be taking to dealer this week.

Engine failed. Car was jumping and shaking out of control on the highway while I was going 60 mph and before I could pull of the highway it wouldn’t accelerate at all, and stopped directly in the middle of a busy highway.I could have been rear ended at a speed of 60 mph on a highway. It’s currently at Ford dealership. Before the car while parked made a gushing sound like water coming out of bath tub. After car started shaking check engine light and engine coolant over temperature came on.

The transmission has severe shuddering when accelerating up to 40mph. I’ve had the torque converter replaced twice and the issue has remained. Over time the speed of shuddering has expanded up to 40mph before it drives smoothly.

The drivers seat belt locks when trying to extend across the my body. So sometimes it works and sometimes it will not release. I live in Illinois where seat belt are mandatory yet there are times that I'm unable to use the safety item "SEAT BELT". I took the vehicle to Auffenberg Ford in O'Fallon Illinois this morning. I was told that the parts to fix it are on back order and where not sure when the parts might arrive if ever. I asked, days, weeks, months, years, or in my life time. They where still unable to give me an estimate. They also stated that there where several other vehicles that have the same problem and they o not have any idea if or when they might be fixed. So they keep selling them knowing that there is problem. Ok so if I'm forced to use a vehicle that is not safe without any recourse who is responsible? This needs to stop before someone is seriously hurt or killed.

The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.

I reported to the dealership that when my vehicle was cold, it felt odd shifting. The RPMs would go up, but it felt like there was no power to the vehicle. At the same time, I advised that when the car was idling first thing in the day it felt like it would stall out. There were no lights on in the vehicle or codes for the dealership to read. After testing, the dealership advised the vehicle was operating comparable to the same year, make and model and there was no issue. Eventually, the vehicle would require a replacement of the fuel sensor and the purge valve, however, at this time there were no issues identified and the vehicle wasn't indicating there were any. This was dangerous for me, other drivers, pedestrians, and other vehicles. If my vehicle were to stall out in a situation where it was not expected, there could be an accident.

VEHICLE HAD REAR LIFT GATE ISSUES JULY 2020. THE LIFT GATE BECAME TOTALLY INOP AT THAT TIME AND SPENT A LENGTHY TIME IN THE SHOP. THIS ISSUE HAS BEEN OCCURRING INTERMITTENTLY SINCE THEN. I WENT SHOPPING THIS MORNING AND LIFT GATE WORKED OK WHEN LOADING BUT BECAME INOP WHEN I GOT HOME AND I HAD TO FOLD THE REAR SEATS DOWN FOR ACCESS TO GROCERY BAGS.THE ODD THING IS THE SYSTEM STARTS TO WORK NORMALLY AFTER SITTING FOR A SHORT TIME. I'M CONCERNED THAT IF THIS IS AN ON GOING ISSUE WITH THESE VEHICLES WHAT IF IN AN EMERGENCY THE LIFT GATE BECAME INOP?

I WAS DRIVING MY CAR IN NORMAL OPERATIONS ON THE HIGHWAY IN INDIANA WITH ALL WINDOWS AND SUNROOF CLOSED. WE WERE GOING STRAIGHT, NO SUDDEN MOVEMENTS OF THE VEHICLE. WITHOUT WARNING THE SUNROOF JUST BLEW OUT, FROM THE INSIDE OUT. SOME OF THE GLASS LANDED ON ME, MY WIFE AND MY SON, BUT MOST OF IT WAS JUST GONE. WE HAD TO CANCEL OUR VACATION, DID NOT GET A REFUND. LOOKING TO SEE WHAT FORD SAYS TOMORROW WHEN I TAKE THE CAR IN, BECAUSE OF COURSE THIS HAPPENED ON A SUNDAY WHEN DEALERS ARE CLOSED.

VEHICLE WAS GOING APPROXIMATELY 45 MPH WHEN THE PANORAMIC SUNROOF EXPLODED DROPPING CHARDS OF GLASS OVER THE 3 OCCUPANTS BODY. A LOUD NOISE WAS HEARD PRIOR TO THE GLASS EXPLODING

WHILE OUT DRIVING MY 2019 FORD EDGE I BEGAN EXPERIENCING DIFFICULTY WITH STEERING. I STARTED HEADING HOME WHEN I TRIED TO STOP THE BRAKES WERE NOT WORKING. I HAD TO USE THE EMERGENCY BRAKE TO STOP. WHEN I TRIED TO TURN THE STEERING WHEEL IT WOULD NOT TURN. I MANAGED TO GET IT PARKED WITH GREAT DIFFICULTY. I HAD SEVERAL WARNINGS THAT FLASHED ON THE DASH. I HAD IT FLAT BEDDED TO SEABREEZE FORD. I AM CURRENTLY WAITING TO HEAR FROM THEM REGARDING WHAT REPAIRS ARE NEED. THIS WAS A TERRIFIED EXPERIENCE TO BE IN CONTROL OF MY VEHICLE. I JUST WANTED TO WARN EVERYONE THAT THIS COULD BE A POTENTIAL ISSUE WITH THE 2019 FOR EDGE.

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing an abnormal battery drainage, causing electrical functions, including the door lock power switch to become inoperable. The contact stated that the battery had been replaced three times within four years. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.

DRIVING ON FREEWAY AT CRUISING SPEED. WE HEARD LOUD EXPLOSION FROM CAR. PULLED OVER, GOT OUT AND SAW SUN ROOF HAD BLOWN OUT.

1. Engine In February 2021, while commuting from work, vehicle began to shudder at acceleration. White smoke began to emit from exhaust and smelled heavily of coolant. Vehicle died and was towed to dealership. Gaskets A, B, and D were totally replaced. MILEAGE: 55,000 In August 2021, the vehicle cut off while driving around 10 MPH. Received notice that the coolant temperature was too high. Vehicle was taken to dealership and could not replicate the issue. MILEAGE: 64,000 Engine producing a clicking sound that the dealership cannot pinpoint. 2. Transmission Vehicle shudders at acceleration. RPM jumps while accelerating. 60k Mile maintenance performed and Transmission flushed. Has not corrected this issue. Dealership recommended total replacement of transmission. MILEAGE: 65,000 3. Other: Entertainment system TC unit totally replaced in August 2021, as system malfunctioned and no longer connected to satellites for navigation.

2019 FORD EDGE ST RANDOMLY SLAMMED ON THE BRAKES AND ABRUPTLY STOPPED THE VEHICLE. STRANGELY AND AT THE SAME TIME THE TACHOMETER RED LINED AT 6500 RPM, ALTHOUGH THE ENGINE DID NOT REV UP! THIS IS THE 5TH TIME THE CAR HAS RANDOMLY STOPPED GOING LESS THAN 10 MPH DOWNHILL.

Driver's side seatbelt does not lock properly. It will engage then slip, the locking feature will do this both before the vehicle is on and after driving it. Occurs when the vehicle gets hot, surrounding air temperature at 80 degrees F or above. I have taken the vehicle to a Ford dealer and they have confirmed it happens to that seatbelt. The vehicle should not be driven if the seatbelt doesn't do its job properly, the risk of injury is too great. There have been no indicators that the seat belt was malfunctioning other than using the seatbelt.

AT LESS THAN 10 MPH GOING DOWN A HILL, THE VEHICLE ABRUPTLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR. THIS IS THE FOURTH TIME THIS HAS HAPPENED, TWICE WITH ME AND TWICE WHEN MY WIFE WAS DRIVING!

ENGINE COOLANT LEAKING INTO THE ENGINE BLOCK CAUSED THE VEHICLE TO COME TO A GRINDING HALT ON THE HIGHWAY. THE VEHICLE ALERTED TO LOW ENGINE COOLANT ROUGHLY 30 SECONDS PRIOR TO LOSING DRIVE POWER. THE VEHICLE HAS APPROXIMATELY 42000 MILES ON IT. THERE WAS SMOKE COMING FROM THE EXHAUST THAT SMELLED OF BURNT COOLANT AND SMOKE COMING FROM UNDER THE FRONT HOOD, BUT NO FIRE.

WHILE DRIVING AT APPROX. 10 MPH THROUGH A PARKING LOT, MY VEHICLE IGNITION TURNED OFF FOR NO EXPLAINABLE REASON. ADDITIONALLY, THE INSTRUMENT CLUSTER WENT COMPLETELY DARK (NO POWER). I DID NOTE THAT THE CENTER AUXILIARY DISPLAY REMAINED LIT. ONCE THE VEHICLE COASTED TO A STOP, I ATTEMPTED TO RESTART THE VEHICLE, AT WHICH TIME IT DID START, HOWEVER IT WAS IN LIMP MODE. I DROVE IT HOME (1.5 MILES) AND TURNED IT OFF. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT MORNING, THE VEHICLE STARTED AND OPERATED NORMALLY. THE FORD DEALER (EL CAJON FORD) HAD THE VEHICLE FOR 3 DAYS, AND WAS UNABLE TO IDENTIFY THE ISSUE (NO DTCS CODE). I WAS ABLE TO LOCATE THE EXAMPLES OF IDENTICAL ISSUES ONLINE, WITHIN A NUMBER OF OWNER BLOGS. WHEN CONTACTING FORD, I WAS TOLD THERE WAS NOTHING THEY COULD DO, BECAUSE THEY WERE NOT ABLE TO IDENTIFY THE PROBLEM. I AM CONCERNED THAT SOMEONE WILL NOT BE IN A SAFE PLACE WHEN THIS ISSUE HAPPENS, AND COULD POTENTIALLY SUFFER INJURY OR DEATH. THIS VEHICLE HAS A MANUFACTURING ISSUE FOR WHICH THE MANUFACTURER IS UNABLE TO DIAGNOSE AND RESOLVE.

I reported to the dealership that my vehicle was lunging forward when travelling at slow speeds (example in a parking lot). Very jerky. The dealership validated that my vehicle drove no different than other vehicles of this year, make and model. There were no codes or lights that displayed. After multiple visits, an issue with the fuel sensor would be identified, as well as the purge valve, however there were no codes being given by the vehicle or lights to identify that there was an issue when it was driving like this. It could have been hazardous to other cars and people.

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle was jerking, and shuddering, with the service warning light illuminated. Additionally, the transmission occasionally failed to shift properly. The vehicle was taken to the local dealer who diagnosed the vehicle with PCM failure. The contact stated that there were metal shavings inside the transmission fluid and the transmission fluid was burnt. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. Additionally, the rear driver’s and passenger’s side seat belt latch and buckle failed to remain securely closed. The contact was informed that the belt buckles needed to be replaced by the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200.

ADAPTIVE CRUISE CONTROL HAS A MIND OF ITS OWN. SOMETIMES IT KEEPS YOU BETWEEN THE ROAD LINES. SOMETIMES IT WILL LET YOU GO OFF THE ROAD. SOMETIMES IT WILL TRY TO PULL THE STEERING WHEEL OUT OF YOUR HANDS FOR NO REASON. SOMETIMES THE PRE-COLLISION ALARM WILL GO OFF FOR NO REASON. SOMETIMES IT WILL STOP FOR A VEHICLE IN FRONT OF YOU. SOMETIMES IT WILL NOT. HOW CAN YOU FEEL SAFE DRIVING THIS VEHICLE?

ON THREE SEPARATE OCCASIONS AT LESS THAN 10 MPH, THE VEHICLE RANDOMLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR.

The contact owns a 2019 Ford Edge. The contact stated that while shifting gear or during acceleration, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving 55 MPH, the vehicle stalled, and the contact was forced to pull over. Upon restarting the vehicle, the transmission warning light illuminated. The contact drove in LIMP Mode to an independent mechanic and was informed that the transmission needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V550000 (Power Train); which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.

CAR SHUTS OFF WHILE DRIVING. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED ON THE HIGHWAY.

Malfunctioning drivers seat belt that won’t extended consistently or once bucked it will inadvertently lock while leaning forward and then lock in jerky/slipping movements. The seatbelt sometimes can not even unlock and therefore cannot be used in the driver seat, putting the driver at risk in collision. The Ford service department would not recognize the problem until out of new car warranty. They have now diagnosed the problem and the new part is not available, putting the driver in a hazardous risk scenario

I HAVE HAD MY TIRES ORIGINAL TIRES PUNCTURED BY EITHER NAILS OR SCREWS 6 TIMES IN LESS THAN 9 MONTHS AND 16000 MILES. THE TIRES SEEM TO HAVE AN ISSUE.

THE DRIVER'S SIDE SEAT BELT MAY BE FAULTY. IT TAKES SEVERAL ATTEMPTS TO PULL THE SEATBELT INTO PLACE. IT USUALLY TAKES SEVERAL TRIES TO FASTEN THE SEATBELT. I AM CONCERNED THIS MAY BE A SAFETY ISSUE. THIS HAS BEEN HAPPENING FOR 2 WEEKS NOW.

LOST STEERING WHILE DRIVING ON HIGHWAY. STEERING DOESN'T WORK, CANNOT DIAGNOSE THE PROBLEM.

THE NAVIGATION SCREEN WAS STUCK ON THE BACKUP CAMERA AND WOULDN'T GO BACK TO NORMAL UNTIL I SHUT THE VEHICLE OFF AND IT SAT FOR ALMOST AN HOUR. THEN THE SCREEN LOCKED UP AGAIN ON THE AUDIO SCREEN AND WOULDN'T ALLOW MOVEMENT TO ANY OTHER AREA.

PURCHASED A RENTAL TURN-IN 6/29/20 FROM FORD DEALER WITH 21,715 MILES ON IT. WITHIN 3 WEEKS I RETURNED TO DEALER EXPLAINING WINDSHIELD HAD A VERY BAD DISTORTION WHICH EXTENDED FROM THE LEFT SIDE OF REAR VIEW MIRROR DOWN INTO THE FIELD OF VISION WHILE DRIVING. THIS DISTORTION IS VISIBLE WHILE VEHICLE IS STATIONARY OR IN MOTION. PHOTOS SUBMITTED TO FORD FOR WARRANTY CLAIM & WAS DENIED. CALLED FORD MYSELF THIS WEEK & WAS TOLD THERE IS NO WARRANTY PROGRAM THAT COVERS THIS ISSUE .. THE 3 YEAR 36K MILES BUMPER TO BUMPER DOES NOT COVER THIS ISSUE. VEHICLE OWNER GETS TO PAY FOR A MANUFACTURER'S DEFECT. BACK WINDOW ALSO HAS DISTORTION BUT NOT TO THE EXTENT OF THE FRONT.

REAR VIEW CAMERA. THE SCREEN WENT TO BLUE WHEN I PUT ME CAR IN REVERSE. I BACKED OUT OF DRIVEWAY AND PUT CAR IN DRIVE SCREEN WENT BLACK, THEN BLUE. WHEN I CAME TO STOP SIGN THE CAMERA CAME ON SHOWING THE STREET BEHIND ME. STARTED DRIVING AND CAMERA STAYED ON WHILE DRIVING. SECOND STOP SCREEN WENT BLUE THEN BLACK. CAR IS STILL IN DRIVE, PROCEEDED ON MY WAY. CAMERA STARTED FLASHING BETWEEN BLUE, BLACK AND SHOWING ROAD BEHIND ME. THIS HAS HAPPENED 3 TIMES ONCE IN APRIL, THIS INCIDENT IN JUNE AND ONCE IN AUGUST. I DID RESET TO SEE IF THAT WORKED AND IT DID FOR A COUPLE OF WEEKS. WITH COVID-19 RESTRICTIONS. I AM NOT DOING A LOT OF TRAVELING I CAN'T DUPLICATE IT OR WHY IT HAPPENS, I THOUGHT MAYBE CAR HAD TO BE WARM THAT ISN'T IT. JUST WHEN IT WANTS TO DO IT. THIS ALSO PREVENTS ME FROM USING SCREEN FOR RADIO OR ANY OTHER CONTROLS ON THE SCREEN. I DID REPORT THIS INCIDENT TO THE DEALERSHIP WHERE I PURCHASED MY CAR, BUT NEVER HEARD BACK FROM THEM AT ALL

The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.

EVERY TIME AFTER FILLING UP GAS TANK, THERE IS ALWAYS SOME SORT OF SPILLAGE FROM THE GAS FILLING GUN WHEN PULLING OUT THE GAS FILLING GUN.

I purchased this vehicle brand new. Within a year or so of purchasing we noticed some chugging with acceleration. Started out around the 20-30mph area. When we took to out local Ford dealer for routine maintenance we mentioned and they said they didn't find anything wrong. We chalked it up to our imagination. As time progressed it seemed to get worse. We mentioned it a couple more times and they said they didn't hear of an issue or find anything with the inspections. Come to October of 2023 when we were feeling it even at speeds on the interstate, we again took it it. The service man then told us that this is happening with multiple vehicles. They thought they had a fix, but within 2 weeks it returned on other people. He said hold on. We are in contact with Ford to see what to do. He will let me know. Then in March 2024, I became so frustrated I called them again asking if they heard anything from Ford. He said bring it in. I asked if that was something they were taking care of or I was responsible for. He responded, let's just get it in and see. I got a call the back after his 'inspection' to tell me the 'fix' didn't work but it was only $70 and we needed a new transmission that was $4500. I was so flustered at that point, I had him call my husband. (I was literally on my way to hospital with an emergency). This has been ongoing for years and I have been pushed off and now that it's not under warranty I am responsible for something that they don't even know is wrong. I have been recommended to read Ford blogs regarding this and this is a know problem with vehicle and a know tactic with dealerships to avoid responsibility. Frustrated!!!!

FROM STOP, BEGAN RIGHT TURN INTO CITY TRAFFIC. HEARD LOUD CLICKING NOISE IN DASHBOARD. ENGINE CUT OFF. LOST POWER STEERING. COASTED TO STOP ON SIDE OF THE CITY STREET. RESTARTED ENGINE SUCCESSFULLY AND DROVE AWAY.

ON MONDAY MARCH 9, 2020 AS WE WERE TRAVELLING NORTH, AT APPROX. 65-MPH IN THE RIGHT HAND LANE OF US 41, ABOUT 2 MILES SOUTH OF OSHKOSH.WI, ABOUT TO EXIT THE EXPRESSWAY, IN THE RAIN WITH THE WIND BLOWING FROM WEST TO EAST, WE EXPERIENCED A SHOTGUN LEVEL EXPLOSION GOING OFF OVER OUR HEADS (FORTUNATELY, THE SUNSCREEN WAS CLOSED SO WE DID NOT GET BATHED WITH GLASS). WE HAD NEVER ONCE OPENED THE MOONROOF SINCE WE PURCHASED THE VEHICLE IN MAY OF '19. I LOOKED OUT THE PASSENGER'S SIDE MIRROR AND SAW WHAT LOOKED LIKE A SWARM OF BEES BLOWING OFF TO THE RIGHT (TURNED OUT TO BE THOUSANDS OF SMALL PIECES OF GLASS FROM THE EXPLODED MOONROOF). WE GOT THE CAR BACK HOME TO ANN ARBOR, MI WHERE IT WAS REPAIRED BY OUR FORD DEALER. FORD HAS REFUSED TO PAY FOR THE REPAIR (EVEN THOUGH THE VEHICLE IS 9 MONTHS OLD WITH 16,000 MILES ON THE ODOMETER AND STILL UNDER WARRANTY). FORD CLAIMS THAT SOMETHING MUST HAVE HIT THE ROOF TO DAMAGE IT. MY WIFE AND I WERE JUST COMPLETING AN 8 HOUR TRIP IN THE VEHICLE WHERE NOTHING HIT THE MOONROOF. THERE WAS NO DAMAGE TO EITHER THE WINDSHIELD OR TO THE SMALLER, REAR PANE OF THE MOONROOF.

TOUCH SCREEN ALTERNATES FROM BLUE SCREEN TO BACKUP CAMERA AND BACK AGAIN IT SEEMS IT'S STUCK IN A LOOP.

ON SEVERAL OCCASIONS, MY VEHICLE WILL NOT ALLOW ME TO SWITCH GEARS, OR EVEN GET OUT OF PARK. MY VEHICLE HAS BEEN DRAGGED OUT OF MY GARAGE, HAS STOPPED IN THE MIDDLE OF A BUSY INTERSECTION, AND HAS BEEN TOWED A FEW TIMES DUE TO THIS ISSUE. IN ADDITION TO, THERE IS A RATTLING AT HIGHER SPEEDS, CARPET COMES UP, PIECES FALL APART FROM THE CAR. I HAVE REPORTED IT TO FORD AND WAS DISMISSED.